A R C H D I O C E S E DEPARTMENT OF FINANCE AND LACE DEVELOPMENT Croxteth Drive Sefton Park Liverpool Tel: (0151) 522 1020 L17 1AA Fax: (0151) 522 1021
O F L I V E R P O O L Email: [email protected]
Dear Applicant
Re: Parish Centre Manager Post
Thank you for the interest you have shown in the above role. All of the documents you require to apply for this post are available for downloaded and printing from the main job page on the website.
This information pack provides you with the following documents:
Cover letter (this document) Advert Job Description and Person Specification
Please read the above information documents carefully before proceeding with your application.
Please note that this post is not subject to an enhanced disclosure by the Disclosure and Barring Service.
Once you had read the details of this role, should you wish to submit an application please click on the application pack link on the website which will provide you with all of the documents you are required enable you to complete this part of the application process.
- Recruitment Application Form - Recruitment of ex-offenders - Monitoring Form - Equal Opportunities Policy
Your completed application form must be submitted in hard copy format (electronic copies and curriculum vita will not be accepted) and must be received no later than 5:00pm on Friday 8 July 2016. Applications received after this time will not be considered.
You are required to provide a cover letter in support of your application outlining the reason for applying for the role. Please make clear in your cover letter if you currently hold a personal licence and the full details of the licensing authority and expiry date. You will be asked to provide evidence of this should you be selected for interview.
Please note that the information you provide as part of your application for this role will be used only for the purpose of recruitment and selection and will be held in accordance with the Data Protection Act 1998.
Your completed application form should be returned to the above address for the attention of Human Resources. We look forward to receiving your application.
Yours sincerely
Gillian Sener Human Resources
Liverpool Archdiocesan Centre for Evangelisation www.liverpoolcatholic.org.uk
LIVERPOOL ROMAN CATHOLIC ARCHDIOCESAN TRUSTEES INCORPORATED Registered charity 232709
APCMC Ltd Archdiocesan Parish Centre Management Company
Parish Centre Manager Designated Premises Supervisor (DPS)
Permanent, Full time to include evenings, weekends and bank holidays
APCMC Ltd is seeking to appoint a Parish Centre Managers/DPS at Our Lady of Sorrows Parish Centre, Liverpool. The primary function of this role is to ensure the successful day-to-day operational management of the Parish Centre in line with Company policy and procedure. Reporting to an Area Manager, the successful candidate would be responsible for leading a team of staff in the delivery of functions and celebrations along with ensuring a positive customer/visitor experience is provided for existing and new customers. This is a diverse and hands-on role with the Parish Centre Manager being active behind the bar during daytime and evening functions as well as developing the Parish Centre’s potential for function business.
Our Lady of Sorrows Parish Centre Pirrie Road, Aintree, Liverpool, L9 6AA 44 hours per week £23,000 - £26,000 per annum
Our Lady of Sorrows Parish Centre is a thriving parish centre in the local community of Aintree. The centre is very busy with an extremely successful function business. It will be run as a managed food outlet and the successful candidate must have the skills and experience to prepare, control and organize up to 8 functions per week, including wedding breakfasts. You will work with the existing Assistant Manager and staff to maintain the reputation of the business. The Centre is open daily offering lunch and bar snack style menus. A particular requirement of the new manager will be to promote the food/catering available and to promote activities undertaken by local groups within the parish centre.
Previous experience of working in the license trade for this role is essential. Applicants must be able to demonstrate they also meet the criteria below;
Licence trade experience, preferably in a managerial role Function and food management experience Supervising, engaging and training staff to the highest and consistent standards Flexibility to work full time including evenings, weekends and bank holidays Ability to implement successful business plans, manage budgets and control costs Must be a motivated, loyal and stable performer with excellent interpersonal skills.
Full training and support will be given to the successful candidate
To apply, download an application pack form our website at www.liverpoolcatholic.org/jobs Alternatively, contact Human Resources on 0151 522 1101 for a postal application pack
Closing Date: Friday 8th July 2016
This post is not subject to a Disclosure and Barring Service Check
ARCHDIOCESE OF LIVERPOOL
APCMC Limited Archdiocesan Parish Centres Management Company Limited
Job Description
Job Title Parish Centre Manager
Reports to Area Manager
Location Our Lady of Sorrows Parish Centre, Liverpool
Direct Reports Assistant Manager, Catering team, Bar and Cleaning staff, Door supervisors and other ancillary staff
Hours of Work Full Time, 44 per week to include key trading times (evenings/weekends/ bank holidays, additional hours as required to meet the needs of the business)
Terms Satisfactory completion of a six month probationary (or trial period for internal candidates)
Salary £23,000 – £26,000 dependent upon experience and skills Bonus scheme available plus 6% matched contributory pension scheme
Other 5.6 weeks annual holiday entitlement includes bank holidays
This post is not subject to a disclosure and barring service check
Purpose of Job
To provide overall general management of the Parish Centre within the guidelines laid down by the Company including bar management, large and smaller function service levels and management of staff ensuring all budgets, financial, licence and legal requirements are achieved and maintained.
General Business Responsibilities
1 To ensure that as parish centre manager you undertake full responsibility for the day to day management of the parish centre and all its activities, whilst ensuring that relevant members of staff understand their own areas of responsibility.
2 In liaison with the assistant manager, ensure that the bar is operated in an efficient, legal, professional and friendly manner at all times so as to attract trade, welcome new members, encourage customer loyalty and operate as a viable business.
3 In liaison with the assistant manager, to manage stock and club equipment so as to conform to current Health and Safety and Food Hygiene legislation, brewery and company standards.
4 Maintain safe food handling practice’s including food temperature records at critical points, cleaning rotas, and effective stock control.
5 Ensure that all orders, records and deliveries are undertaken within Company guidelines. Additionally and in liaison with the bar manager oversee that sufficient bar stock, cleaning materials and other stocks are ordered within company guidelines and from approved suppliers.
6 Ensure the Parish Centre is at all times, kept in a clean and tidy condition, both inside and out so as to observe current legislation, attract trade, encourage customer loyalty and operate as a viable business. Where necessary to report any problems to area management. Archdiocesan Parish Centres Management Company Limited
7 Ensure that all intruder alarms are correctly armed whenever the Parish Centre is locked up.
8 In liaison with the assistant manager ensure the bar is well presented, stocked and products are effectively displayed and rotated so as to maximise sales opportunities and profitability, encourage customer loyalty and instil confidence in customers.
9 To ensure that all functions are booked, recorded and managed in accordance with the required company service levels. To deliver consistently and professionally the level of function business to maintain and grow business without compromise of standards and reputation.
Cash and Stock Related Responsibilities
1 To make certain that all cash on site is handled and kept secure at all times, ensuring accurate records regarding cash takings and cash kept are maintained and in accordance with the guidelines and procedures laid down in the cash handling policy and other company procedural documents
2 Ensure that all cash is banked at the appropriate times to ensure adherence at all times to the rules relating to cash allowed on site as stipulated by the insurers.
In conjunction with the assistant manager accept responsibility for, cash floats and cash takings within 3 the guidelines and procedures laid down in the cash handling policy and other procedural documents.
4 To make certain that all staff members are fully trained in up to date and compliant cash procedures in accordance with the cash handling policy on a regular basis ensuring the security of cash at all times.
Staff Management Responsibilities
1 To engage, supervise, train, and monitor the performance of new and existing staff whilst observing current employment & Health and Safety legislation and Company procedures and policies.
2 Maintain accurate and up to date recruitment, employment and training records, including hours worked by staff and wages paid, ensuring all payments complies with legal requirements.
3 Plan and prepare staff rota’s in accordance with company requirements and to suit the varying trade patterns of the Parish Centre ensuing wage budgets are closely monitored.
4 Manage wage and staff costs within a predetermined budget that will be provided by the management
Licensing and Legal Responsibilities
1 Observe licensing legislation at all times and, insofar as it is possible and safe to do so, ensure members and visitors behave in a satisfactory manner.
2 Ensure that all emergency exits are kept clear at all times, all locks, chains, bolts etc. are removed and all external security shutters on emergency exit routes are open whenever persons are present on the premises.
3 At all times ensure adequate security of the premises, staff, stock and cash, that all security measures are observed and any faults or inadequacies which could affect security are reported to your employers immediately.
4 To carry out all safety checks, risk assessments, procedures, training and record keeping as required in respect to safeguarding the Health & Safety of all the centre’s users and staff and in accordance with current Health and Safety legislation
General Responsibilities
1 To conduct themselves in an orderly, honest and professional manner at all times in the undertaking of these duties and any others, which may be required from time to time.
2 Ensure that all promotional and marketing material and activity provided by the company or their agents/representatives is utilised within the appropriate timescale and to most effect to benefit the reputation and viability of the Parish Centre and for the benefit of its members and visitors. Archdiocesan Parish Centres Management Company Limited
3 Attend training courses and meetings as required and contribute to them with a positive “can do” attitude.
4 Any additional duties that may become necessary through the conduct of this role or that may be assigned from time to time, including those reasonable requests made from time to time by senior management.
5 Ensure that all users and visitors to the Parish Centre Premises are treated with care and consideration.
6 To take every opportunity to promote a favourable image of the Archdiocese of Liverpool to all users of the Parish Centre.
Confidentiality: During your employment you may gain knowledge of confidential matters, which may include personal and/or business related issues. Such information must be considered strictly confidential and must not be discussed or disclosed. Failure to observe this confidentiality could lead to disciplinary action being taken against you.
Data Protection: Where it is a requirement of the job for the post holder to use computers or other information technology, he/she will be required to ensure that security procedures are followed as appropriate and that confidential information for example, passwords, are not communicated to unauthorised individuals.
Safeguarding: The post holder, during the execution of this role, will come into regular contact with children and vulnerable adults and will adhere to all diocesan safeguarding procedures.
Health and Safety: All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts and omissions.
Display Screen Equipment Users Section 39 of the Employee Handbooks states that employees who, following a suitable assessment, are deemed to be a Display Screen Equipment (DSE) User will be eligible to have an eye test funded by the Archdiocese of Liverpool and, where necessary, financial support towards the costs of lenses.
This post does not require the job holder to habitually use DSE as part of their normal work and therefore is not classed as a Display Screen Equipment User.
Voluntary Duties: During your employment, should you wish to engage with any activities which are deemed voluntary in nature, these must be undertaken outside of your contractual working hours as they do not form part of your employment with the Archdiocese. Examples of such voluntary duties include; counting of offertory monies, assisting at funeral services; organising pilgrimages; preparing rotas for readers and ministers of communion; supervising volunteers or any other sacristy duties.
General Clause: This job description is not intended to be exhaustive but to indicate the main responsibilities of the post and may be amended from time to time after consultation with the post holder. Any changes will be agreed in conjunction with the Head of Department or other designated person.
Archdiocesan Parish Centres Management Company Limited
Person Specification
Job Title Parish Centre Manager
Attributes Essential Desirable
Qualifications Good general level of literacy and numeracy NCPLH (National Certificate for Personal Licence Holders) Holder of Basic Food Hygiene Certificate Holder of Intermediate Food Hygiene Certificate
A management development qualification
History of personal development particularly in the licence trade related subjects
Experience Previous Licence trade experience in a Experience of working for similar managerial role organisation
Previous functions and food management Experience of managing function service experience levels for wedding banquets and other large functions Experience and knowledge of managing budgets, contributing to, developing and implementing A practical and working knowledge of successful business plans and controls. licensing legislation
Experience of managing a large level of staff members including line managers
Ability to delegate daily responsibility but enable Broad and up to date food and associated Skills and Knowledge to retain an overview where required beverages knowledge with the ability to develop cost effective and attractive menus Able to work in a consistent and stable manner within strict guideline with the ability to remain Ability to present and provide attractive, calm when under pressure appropriate and up to date displays, table
Able to confront difficult situations openly and settings and general function paraphernalia ability to take responsibility for others and own actions
Logical thinker and decisive problem solver with resilience and tenacious approach
Fully committed to providing an exceptional all Knowledge and previous experience of Personal Skills round customer service dealing with staff management issues
Strong leadership qualities and able to lead, Full driving licence and use of car motivate and manage a large diverse team General talent, flair and desire to undertake Reliable and loyal, with a excellent attendance a demanding and wide ranging role record
Professional and presentable appearance with strong focus and desire to offer exceptional customer service at all times
Updated June 2016
Archdiocesan Parish Centres Management Company Limited