DOCSLIB.ORG

Travel Courier

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Travel Courier Noteworthy CONTENTS REGULAR FEATURES 10 cover story Keep an eye on sharing Virginia is for lovers... of wine, whisky economy, advises travel exec and craft beer. Check out the state’s new Blue Ridge Whisky Wine Loop in this week’s cover story. he travel industry should keep an eye on some new Tentrants in the accommodations industry, says a prominent Canadian travel exec Collette Canada’s Brett Walker, commenting on trends to watch in 2017, says DESTINATIONS & FEATURES “the sharing economy” is making significant inroads. “The big one to watch is Airbnb, but there are others. I also 8 mexico & latin america think in time Google Destinations and others will begin Frida fans will love this Mexico to make greater incursions into travel promotion and City museum. possibly even sales,” Walker said. He adds, “wearable technology is increasing and so the 13 U.S. travel industry will have to recalibrate how it promotes Universal Orlando Studios is teaming up and transacts itself in the with Ninetendo to add a new twist to its future. Let’s not forget the global theme parks. proliferation of virtual reality as well. Some of the seismic 14 air changes will require significant Air Canada meet Virgin Australia. Virgin assets, financial and otherwise. Australia meet Air Canada. The two airlines Therefore, there will likely be have signed a codeshare agreement. fewer and fewer independent Walker agencies and even greater 14 touring M&As. The domestic industry Exodus Travels has released its will compress and be even more concentrated. At the collection of 2017-18 tours based on same time, we will increasingly compete within an inter- three themes: Cycling; Walking & Hiking national context. Law makers and regulators will find this and Culture & Wildlife. to be a huge challenge,” Walker predicted. “Those who will thrive in our industry in the future will be true professionals. They will have to provide knowl- edge, convenience, execution, and in short, services not available elsewhere. Remaining not just relevant, but DEPARTMENTS integral to a traveller’s experience is what, where, how and who we all need to be,” he added. 15 careers professional services cover photo courtesy BLUE RIDGE WHISKY WINE LOOP/SHADOW MOUNTAIN business opportunities Canadian Travel Press HOME OF CANADA'S Travel Courier MOST TRUSTED TRAVEL Press Today TravelPress.com INDUSTRY NEWS TravelBestJobs.com PersonnelGuide.ca Baxter Travel Media delivers the news and TravelBlast information industry professionals rely on. Agents' Choice Awards ClearingCalendar.ca Subscribe today. We're mobile friendly. Responsible Travel & Tourism Forum Baxter Student Ambassador Program travelpress.com/subscribe Canadian Tourism Resource Guide [email protected] Travel Webcast 2 travelcourier.ca | december 22, 2016 1222PG02.indd 2 12/19/2016 3:27:57 PM Get onboard with Canada's #1to Manzanillo #1 for Family Vacations Barceló Karmina Exclusive to Sunwing Grand Isla Navidad Resort Las Hadas Golf Resort & ++++PLUS All Inclusive ++++PLUS All Inclusive Marina ++++All Inclusive • Great location for fishing known for swordfish • Perks for golfers; plus “golf” rooms with unlimited rounds • Award-winning beachfront resort with on-site, • Impressive pool complex linked by waterfalls • Spacious accommodations featuring rich Mexican 18-hole golf course • Family-friendly activities from arts and crafts to architecture • Arabian-themed architecture; lavish rooms and special menus • Scenic marina nearby perfect for walks suites • Gourmet dining at two à la carte restaurants For more information visit Sunwing.ca • Kids 2-12 Stay, Play and Eat FREE when sharing a • Shaded playground or play area room with 2 adults (Max. 2 kids) • Smile Kids Club program Smile Resorts™ • Exclusive pricing for teens (13- 17 yrs) • Up to 4 beach towels in room upon arrival Exclusively with Sunwing • No single supplement for 1 adult sharing a room • 1 litre bottle of water, replaced in your room daily with up to 2 kids • Kids pool (many with shaded areas) Book your vacation with Sunwing and enjoy: 9Top-rated Resorts 6 1 9The Best Deals 9Our Service Commitment 122220 1222PG03.indd 3 12/19/2016 2:11:26 PM WORLDLY GOWAY TICKS ALL THE BOXES Tour op. offers more than just DownUnder ian stalker Anyone who doubts Goway Travel has a global presence need only look at the Christmastime apparel that com- pany kangaroo mascot, Skippy was sporting during his holiday season wanderings in Toronto. The marsupial – who joined Christmas sweater-and-Santa hat sporting-colleagues on promotional visits – was wearing a hat that tells of southeast Asia and a head- dress around his neck that would help the Australia native look somewhat at home in Jordan or other Middle Eastern nations. And, says John McGonigle, Goway’s general manager of sales, Skippy’s duds Spreading a little Christmas cheer and talking about Goway’s latest guide are reflected just some of the parts of the the company’s (l-r) Sam Cottar; John McGonigle; worldly mascot, Skippy; and world that a tour operator often associated Aubrey Schmidt. with the South Pacific sends people to. “Goway is worldwide,” McGonigle says, adding its newest Ireland and Italy – are proving to be particularly popular continent of Europe is “doing very well.” Europe destinations. 2016 is Goway’s first year in Europe. The company says that McGonigle’s colleague Aubrey Schmidt adds that Europe is it has “500 travel ideas for Europe already” and plans to expand Goway’s top air-only destination and its online booking engine its Europe program in 2017. is “very friendly and competitive” when compared to those of Goway’s Europe program is distinguishing itself by the consolidators, adding Goway has over 150 airline contracts. company’s willingness to cheerfully customize programs, “We’ve got air around the world.” providing an alternative to what McGonigle labels the, “If it’s Africa sales are on an upswing, with sales of Egypt – which Tuesday, it must be Belgium” routine. has seen its tourist trade struggle in recent years – improving, What McGonigle labels the “I countries” – Iceland, continued on page 6 TRAVEL Vol.51 No.49 www.travelcourier.ca COURIER® FOUNDER EDITOR-IN-CHIEF PRESIDENT EXECUTIVE V.P. OPERATIONS W.H. Baxter, 1919-2004 Edith Baxter, [email protected] David McClung, [email protected] Wendy McClung, [email protected] Bob Mowat, Executive Editor [email protected] SALES & MARKETING: Florida – North: Gillian Harper [email protected] Michael Baginski, Editor/Publisher [email protected] Earl Lince, Director of International Marketing [email protected] Hawaii: Laurie Doerschlen [email protected] Greg D. Coates, Assistant Editor [email protected] Rodney Tugwell, Sales Manager [email protected] Central & South America: Lillian Martinez [email protected] Mike Dunbar, Quebec Editor [email protected] Mitchell McClung, Account Executive [email protected] Mexico: Paloma Martinez [email protected] Ted Davis, Western Editor [email protected] Ian Stalker, Staff Writer [email protected] REGIONAL SALES REPRESENTATIVES: PRODUCTION: Ann Ruppenstein, Staff Writer [email protected] Western Canada: Terry Ohman [email protected] Johnny Koo, Art Director [email protected] Emily McClung, Audience/Prd. Development Mgr. [email protected] Alberta: Greg Ohman [email protected] Wayne Labourn, Production Manager [email protected] Quebec & Atlantic Canada: Rodney Tugwell [email protected] Sharron Taylor, Adv. Material Coordinator [email protected] Dee Ristic, Circulation [email protected] USA: Earl Lince [email protected] Dragana Lekovic-Lucic, Senior Design Manager Daniel McDonald, Classifi eds [email protected] Florida – South: Dino Torres [email protected] Wayne McDonald, Michael Mouatt, Production Artists TRAVEL COURIER is published weekly by Baxter Travel Media at 310 Dupont St., Toronto, Ont., Canada M5R 1V9 Tel.: 416-968-7252, We acknowledge the support of Fax: 416-968-2377. Single price per copy $2.00 (plus applicable taxes). Subscription Rates: Canada - $60 per year(plus applicable the Government of Canada taxes). HST #R120906425): Foreign - $110 US per year. ISSN 1182-9699. Canadian Publications Mail Product Sales Agreement No. 40063078. Return undeliverable Canadian addresses to: Circulation Department, 310 Dupont Street, Toronto, Ontario, M5R 1V9 e-mail: [email protected]. PRINTED IN CANADA Copyright 2016. 4 travelcourier.ca | december 22, 2016 1222PG04-06.indd 4 12/19/2016 3:06:53 PM OU RR N U in D S Luxury Y O F L U E R S SANDALS® GRANDE ST. LUCIAN EXOTIC SUITES-IN-THE-ROUND Set on its own spectacular peninsula, Sandals Grande St. Lucian is a fi ve-star Luxury Included® resort that offers a “picture-perfect postcard vacation.” Here, your clients can stroll a mile-long pristine beach; enjoy unlimited 5-Star Global GourmetTM dining at 12 exceptional restaurants and premium spirits at seven bars. They’ll stay in fabulous accommodations such as a decadently romantic beachfront Rondoval Suite with butler service or a beachview club level room just steps from the sea. Best of all, they can take advantage of Sandals Stay at One, Play at Three program. With unlimited access to two other Sandals Resorts in Saint Lucia, it’s three times the fun with more land and water sports (including unlimited golf*), restaurants, bars, and entertainment. It’s all included, all unlimited, all the time! For more information, visit SANDALS.COM or call 1-800-545-8283 MORE QUALITY INCLUSIONS THAN ® ANY OTHER RESORTS ON THE PLANET GRANDE ST. LUCIAN Spa & Beach Resort Other award-winning Sandals Resorts are located in: Jamaica | Antigua | Saint Lucia | Bahamas | Grenada | Barbados *Golf available at nearby Sandals Regency La Toc. Caddies mandatory, but not included. Sandals® is a registered trademark. Unique Vacations, Inc. is an affi liate of Unique Travel Corp., the worldwide representative of Sandals Resorts. 1222PG05.indd 5 12/19/2016 2:11:08 PM NEWS click here for digital extras continued from page 4 customer feedback, trade agents have 2017/18 Downunder brochure is McGonigle says.
Load more

Recommended publications
  • List of Tour Operators in Armenia
    List of Tour Operators in Armenia No. Tour Operator Name Contacts 1. Address: 24B, Baghramyan ave., 0019, Yerevan Tel. +374-10-563321 , +374-77- 563321 (Mob.) Fax. +374-10-563321 Armenian Travel Bureau 2. Address: 12 Gr. Lou savorich Str., 0015, Yerevan Tel. +374-10-528820 , +374-98- 441044 (Mob.) , +374-10- 516160 , +374-95-441044(Mob.) AeroLand Tour Agency Fax. +374-10-585841 3. Address. 1 Mashtots Ave., Apt. 5, 0015, Yerevan Tel. +374-10-585757 , +374-10- 561384 Fax. +374-10-561384 “ALO” Tour Agency 4. Address . 6 Northern Ave., Area 22, 0001, Yerevan (near Gelato) Tel. +374-10-502888 , +374-10- 502877 “ACTI Tour” Tour Agency 5. Address. 47/17 Khanjyan Str., 0001, Yerevan Tel. +374-10-537586 , +374-10- 583879 , +374-10-547663 Fax. +374-10-583879 “Amistad Tour” Tour Agency 6. Address. 17 Nalbandyan str., 0010, Yerevan Tel. +374-10-588585 , +374-94- 858558 (Mob.) “iTour” Tour Agency 7. Address. Yenokavan vill, (near Ijevan), Tavoush region Tel. +374-91-290799 (Mob.) , +374-99-250125 (Mob.) “Apaga Tour” Tour Agency 8. Address. 15 Khanjyan str., 0010, Yerevan Tel. +374-10-545001 , +374-94- 545011 (Mob.) , +374- “ARTA Tour” Tour Agency 99545011 (Mob.) 9. Address. 15 Ghazar Parpetsi str., 0002, Yerevan Tel. +374-10-535074 , +374-10- “Avantour” Tour Agency 500373 10. Address. 29 Sayat -Nova Ave., 0001, Yerevan Tel. +374-10-561776 , +374-10- 547547 , +374-10-585433 , +374- “4+1 Atlantis Tour” Tour Agency 60-404040 , +374-60-401111 11. Address. 8 Moskovyan str., 0009, Yerevan Tel. • +374-10-586030 , +374- 10-516030 , +374-91- “Ararat Tour” Tour Agency 400436 (Mob.) 12.
    [Show full text]
  • Passenger Rights and Package Travel
    EUROPEAN COMMISSION QUESTIONS AND ANSWERS PASSENGER RIGHTS AND PACKAGE TRAVEL 26 May 2020 1. As a passenger/traveller, what are my rights for cancelled transport services/package tours in the context of the coronavirus pandemic? The EU passenger rights regulations provide for passenger rights in the case of cancellation across the different modes of transport. In the case of a cancellation by the carrier, passengers have the choice between reimbursement or re- routing. As re-routing is hardly applicable under the present circumstances, the choice is mostly about possible different forms of reimbursement. Reimbursement of the full cost of the ticket is due 7 days following the passenger’s request in the cases of air, sea and inland waterways transport, 14 days after the offer has been made or the request has been received for bus and coach transport and 1 month after the request of the passenger in the case of rail transport. The Package Travel Directive provides for traveller rights in case of cancellation of the package travel contract by the traveller or the organiser. The traveller of a cancelled package is entitled to full refund of any payments made for the travel package. The organiser of the package must make the refund within 14 days following termination of the contract. Under the passenger rights Regulations and the Package Travel Directive, the reimbursement can be made in money or via a voucher. However, reimbursement by means of a voucher can only take place if the passenger or traveller agrees to it. In March 2020, the Commission adopted Interpretative Guidelines on EU passenger rights regulations in the context of the developing situation with Covid-19 and published an advisory guidance on EU package travel rules in the context of COVID-19 the Commission’s Coronavirus Response website.
    [Show full text]
  • Bob Marley Background Informations
    Bob Marley Background informations: Birth name: Robert Nesta Marley Also known as: Tuff Gong Born: February 6, 1945 Nine Miles, Saint Ann, Jamaica Died: May 11, 1981 Genre: Reggae, ska, rocksteady Occupation: Singer, songwriter, guitarist Instrument: Guitar, vocals Years active: 1962 – 1981 Label: Studio One, Beverley’s Upseeter/ Trojan Island/Tuff Gong Associated acts: The wailers Band, The Wailers HITS: . I shot the sheriff, . No woman, No cry, . Three little birds, . Exodus, . Could you be loved, . Jamming, . Redemption song . One love[one of his most famous love songs] Bob Marley once reflected: I don’t have prejudice against myself. My father was white and my mother was black. Them call me half-caste or whatewer. Me don’t dip on nobady’s side. Me don’t dip on the black man’s side or the white man’s side. Me dip on God’s side, the one who create me and cause me to come from black and white. Musical career: Bob Marley, Bunny Livingston, Peter McIntosh, Junior Braitheaite, Beverley Kelso and Cherry Smith – rocksteady group first named “The Teenagers”. Later “The Wailing Rudeboys”, then to “The Wailing Wailers”, and finally to “The Wailers”. Albums: * The Wailing Wailers 1966 * The Best of the Wailers 1970 * Soul Rebels 1970 * Soul Revolution 1971 * Soul Revolution Part II 1971 * African Herbsman 1973 * Catch a Fire 1973 [Wailers first album] * Burnin' 1973 * Rasta Revolution 1974 * Natty Dread 1974 * Rastaman Vibration 1976 * Exodus 1977 * Kaya 1978 * Survival 1979 * Uprising 1980 * Confrontation (izdano po Marleyjevi smrti) 1983 Bob Marley’s 13 childrens: . Imani Carole, born May 22, 1963, to Cheryl Murray; .
    [Show full text]
  • The Case of San Cristóbal De Las Casas, Mexico
    El Periplo Sustentable ISSN: 1870-9036 [email protected] Universidad Autónoma del Estado de México México Lifestyle entrepreneurs, hostels and backpacker tourism development: the case of San Cristóbal de las Casas, Mexico Brenner, Ludger; Fricke, Jörn Lifestyle entrepreneurs, hostels and backpacker tourism development: the case of San Cristóbal de las Casas, Mexico El Periplo Sustentable, no. 31, 2016 Universidad Autónoma del Estado de México Available in: http://www.redalyc.org/articulo.oa?id=193449985011 PDF generated from XML Redalyc JATS4R Project academic non-profit, developed under the open access initiative Lifestyle entrepreneurs, hostels and backpacker tourism development: the case of San Cristóbal de las Casas, Mexico Empresarios de estilo de vida, hostales, y desarrollo de turismo mochilero: el caso de San Cristóbal de las Casas, México Ludger Brenner [email protected] Universidad Autónoma Metropolitana, México Jörn Fricke Abstract: Drawing on the analytical framework of lifestyle entrepreneurs, this paper analyzes their motivation, objectives and business strategies in relation to the management of "hostels" in an effort to shed light on key agents of (scarcely investigated) backpacker-driven tourism development at San Cristóbal de las Casas. Based on 27 in- depth interviews with owners and managers, we conclude that lifestyle entrepreneurs strive to meet the demands of contemporary backpackers by providing a specific ambience and outpacing more profit-oriented competitors. In addition, business owners work to sustain an explicitly hedonistic way of life to perpetuate their status as “senior” backpackers who offer customized, hard-to-imitate services. However, lifestyle entrepreneurs have also developed strategies to cope with increasing competition and recent demand-related trends.
    [Show full text]
  • Travel Agencies Accredited by the Royal Norwegian Embassy in New Delhi
    Travel agencies accredited by the Royal Norwegian Embassy in New Delhi Registering many applications as a group saves time and it is possible to have the assistance of a travel agency. However, remember that all applicants have to meet personally to submit biometrics (fingerprints and digital photo) after the Schengen member states introduced Visa Information System (VIS) in India from November 2015. Travel and tour agencies who have been accredited by the Royal Norwegian Embassy in New Delhi may assist in the visa application process on behalf of applicants who wish to travel to Norway on group tours. You can find an updated list of accredited travel agents below. AAS FLIGHT SOLUTIONS AD AND EVE AIRLAND TOURS & TRAVELS PVT LTD AKBAR TRAVELS ALITA TOURS AND TRAVEL AMON RA TRAVELS PVT LTD ARIKA TOUR AND TRAVELS PVT. LTD ARUNLEKHA ARUNODAYA TRAVELS ARZOO.COM ATLAS TOURS AND TRAVELS PVT LTD ATP INSTONE BENREEZA TRAVEL SERVICES PVT. LTD. BHATT TRAVELS OVERSEAS PVT LTD BOMBAY TRAVELS CHARU TRAVELS & TOURS PVT LTD CLUB 7 HOLIDAYS LTD. COMFORT VOYAGES COX AND KINGS COZY HOLIDAYS CREST CONCORD TOURS AND TRAVELS PVT. LTD. DADYSON TRAVELS PVT. LTD. DAMLE SAFARI DNATA DOLPHIN TRAVEL SERVICES EASTERN TRAVELS East-West Travels & Tours EQUINO FUN HOLIDAYS ERAWAN TRAVELS FCM TRAVEL FLEET MARITIME SERIVCES INDIA PVT LTD FLY BY ME TOURS FORESS TOURS & TRAVELS FOURWAYS TRAVEL PVT LTD Gem Tours and Travels Pvt. Ltd GET-A-WAY GILPIN TOURS AND TRAVEL GLOBAL CONNECTIONS GLOBAL HOLIDAYS GLOBAL VISA SERVICES GO VISA GO GUPTA TRAVEL AGENCY GYPSY HOLIDAYS HI ACE INDIA PVT LTD HI ACE TRAVELS HIFLY TRAVEL SOLUTION HIREN INTERNATIONAL HTO INDIANA TRAVEL INTERNATIONAL TRAVEL HOUSE LIMITED ITL TOURS AND TRAVELS PVT.
    [Show full text]
  • Exodus Travels Family Adventures 2018.Pdf
    REALLY WILD FAMILY A Namibian safari story MAMMA MIA! Pizza making with all the family A FAMILY AFFAIR ADVENTURES 3 generations, 1 Finnish adventure 2018/2019 3 CONTENTS 4 YOUR ADVENTURE, YOUR WAY: 97% Ways to travel 5 WHY EXODUS? Memories to Ten reasons to travel with Exodus of our travellers would recommend us to their friends 6 OUR HOLIDAYS AT A GLANCE An easy guide to travelling in the school holidays last a lifetime... 8 WHAT'S NEW? From Nepal to the Galapagos: explore our new trips Welcome to our new Family Adventures brochure, packed full of awe-inspiring journeys that will spark the passion for travel in a whole new generation. 98% 10 VIEWS FROM THE WALL Whether you want to take your tribe to the places you loved as a child; add to the One journey, three unique perspectives of China excitement of seeing a new place by viewing it through fresh young eyes; or see your children thrilled by new adventures, travelling together as a family is a magical experience. of our travellers think we design and 14 TIME TRAVELLERS Our holidays could take you to Finland to see the magical Aurora Borealis, see you sleeping operate trips to benefit the local under Jordan’s desert sky, or walking the Great Wall of China. Whether you're young or old, community and environment Step back in time to discover histories of the these are the moments that the whole family will enjoy, and they'll live in your collective ancient world memories for a lifetime. See page 17 to find out what happened in Scandinavia when three generations of the same family travelled together for a special adventure.
    [Show full text]
  • Tzell Travel Agency
    456 WEST MAIN STREET ~ NORWICH, CT 06360 ~ USA Phone 800-888-5275 ~ Fax 860-886-1853 ~ Email [email protected] ROTARY DEPARTURES 2014 INSTRUCTIONS AND REQUIRED DOCUMENTS: FRANCE JURISDICTION OF CHICAGO: IA, IL, IN, KS, KY, MN, MI, MO, NE, ND, OH, SD, WI We have been advised by Rotary in France that their Government is mandating the purchase of a French Medical and Civil Liability Insurance Policy by all Rotary participants. This is in addition to any policy you may have previously purchased for your exchange. Once you have received information about the French insurance company, send the application and premium payment to THEM immediately! The Rotary Districts in France may not release the necessary visa documents until the French Medical Insurance is paid. If you have any questions or concerns in reference to the insurance, please contact your Rotary District Chairperson and/or Rotary Country Contact. Because our agency does not handle insurance, we may not have the complete and accurate information pertaining to the insurance policy and/or procedures. THE CONSULATE GENERAL OF FRANCE IN CHICAGO REQUIRES THAT ALL STUDENTS MAKE A PERSONAL APPEARANCE IN ORDER TO OBTAIN THEIR VISA. THIS IS A REQUIREMENT OF THE CONSULATE, NOT OF TZELL PARK AVE TRAVEL SERVICES. THERE IS NOTHING WE CAN DO TO WAIVE THIS OR ANY OTHER REQUIREMENT FOR YOU. TIMETABLE: ON OR BEFORE MAY 31st , we must receive PHOTOCOPIES of all the required documents listed below. YOU WILL NEED TO TAKE YOUR ORIGINAL DOCUMENTS ALONG WITH THE APPROPRIATE SETS OF PHOTOCOPIES WITH YOU TO THE CONSULATE WHEN YOU GO FOR YOUR PERSONAL APPEARANCE, SO DO NOT SEND ANY ORIGINALS TO TZELL PARK AVE TRAVEL.
    [Show full text]
  • 21 Century Travel Using Websites, Mobile and Wearable Technology Devices
    Athens Journal of Tourism - Volume 2, Issue 2 – Pages 105-116 21 Century Travel using Websites, Mobile and Wearable Technology Devices By Michael Conyette This paper begins with an account of how travel has changed primarily between the 20th and 21st century from the dominant role that travel agents played in the past to the travel functions that mobile and wearable technology devices perform in this century. It also discusses the many technological changes that prepared the path for mobile and wearable technology devices, and concludes with examples of how wearables and augmented reality experiences are being used by travel organizations and museums. Wearable computing is a natural evolution of the smartphone technology that has become so prevalent and indispensable. Samsung’s Galaxy Gear, Apple’s Watch, Microsoft’s HoloLens, Epson’s Moverio and others will vie for market share in the wearable technology space. Wearable tech devices have the power to transform the management of destination attractions in terms of information provision and the experience of a venue or destination. Examples of this are provided herein. Keywords: Mobile devices, Museum, Smart Glasses, Travel website, Wearable technology Introduction Paradigm shifts in business operations instigated by the Internet two decades ago are now being further compounded via the prevalence of mobile devices and the emerging array of powerful wearable technology devices so that tourism venues need to realign their business practices and models to remain competitive and avoid being sidelined by advancing technology. Wearable tech devices are expected to change the fundamentals of human machine interaction. The paper firstly outlines the role of travel agents followed by changes in travel and technology that have enabled the adoption of wearables.
    [Show full text]
  • UNIT 9 MANAGING TRAVEL AGENCY OPERATIONS – II (Dealing with Principal Suppliers)
    UNIT 9 MANAGING TRAVEL AGENCY OPERATIONS – II (Dealing with Principal Suppliers) Structure 9.0 Objectives 9.1 Introduction 9.2 Relationship with Principal Suppliers 9.3 Dealing with Air Travel Providers 9.4 Dealing with Tourist Transport Suppliers 9.5 Relationship with Accommodation Suppliers 9.6 Challenges for Relationship 9.7 Let Us Sum Up 9.8 Clues to Answers 9.0 OBJECTIVES After going through this Unit, you will be able to: • explain the shift from traditional to modern relationship between travel agencies and their principal suppliers, • learn techniques of engaging and handling principal suppliers, and • know the challenges for sustainability of this relationship. 9.1 INTRODUCTION You have already been told in the previous Unit the reason for the grow th of travel agency business. In this Unit our focus will be on the traditional and modern linkages between travel agencies and their principal suppliers. In this Unit, therefore, you will not only study the traditional relationship between travel agencies and principal suppliers like airlines, hotels, tourist transport operators, conferences/ convention facility providers and all those individuals or groups who are directly or indirectly involved in tourism activity, but an attempt is also made to provide you an insight to view the emerging concepts of B2B (Business to Business) relationship in travel trade. This B2B can be seen as a shift from traditional B2C (Business to Customers) concept. 9.2 RELATIONSHIP WITH PRINCIPAL SUPPLIERS The modern travel industry is characterised by many small businesses, i.e., the service providers. These small businesses have recently come under pressure from changing external factors including those in the technological and competitive environments as well as from the “cus tomers”.
    [Show full text]
  • The Role of Logistics in the Market for Transportation and Tourist Services
    MACHENES, TECHNOLOGIES, MATERIALS. ISSN 1313-0226. ISSUE 4/2013 THE ROLE OF LOGISTICS IN THE MARKET FOR TRANSPORTATION AND TOURIST SERVICES Full Prof. Dr. Kochadze T., Dr. Dangadze I. , Dr. eng. Zaqareishvili V. – Akaki Tsereteli State University, Kutaisi, Georgia Abstract: There is increasing in the market for transportation and tourist services the interest in logistics, which is aimed at continuous optimization of material and information flows management, defining the any kind of peculiarities of these flows. The tourism logistics is the science of planning, control and management of operations carrying out during the process of preparing the travel offers, delivery of finished product to consumer in compliance with his/her interests and requirements, as well as during the process transfer, storage and processing of information concerned. KEY WORDS: MARKET, TRANSPORT AND TOURIST SERVISES, LOGISTICS, CONVEYANSE OF TOURISTS, TOURIST FLOWS. 1. Introduction 3. Mesoscale level (tourist and resort zones and tourist district logistics); 4. Macro-level (country’s tourism industry logistics); There is increasing in the market for transportation and tourist 5. Mega-level (world macro-regions logistics); services the interest in logistics, which is aimed at continuous 6. Meta-level (world tourism logistics). optimization of material and information flows management, . defining the any kind of peculiarities of these flows [1]. Logistics is a corporate activity of different tourist companies aiming at integration of all processes concerning with attaining the objectives Tourist Region of their businesses. The tourism logistics is the science of planning, control and management of operations carrying out during the process of preparing the travel offers, delivery of finished product to customer in compliance with his/her interests and requirements, as well as during the process transfer, storage and processing of Travel Agency information concerned.
    [Show full text]
  • Conagra Brands Travel Program: Travel Policy Key Points
    CONAGRA BRANDS TRAVEL PROGRAM: TRAVEL POLICY KEY POINTS Travel Arrangements Conagra Brands requires all trips to be booked either through the Concur booking tool or direct with the Travel Agency, Travel and Transport (T&T): • All employees are to make travel arrangements using the Concur Travel booking tool o Utilize agents only for complex trips (more than 3 destinations) o Agents and Concur Travel are for business travel only o Policy is integrated into the tool to guide traveler selections o Travelers should enroll in supplier loyalty programs ▪ Traveler retains loyalty points ▪ Loyalty programs cannot override policy when making flight, hotel or car choices o All travel requires manager approval Air Travel Book 14-21 days in advance to achieve lower cost fares and greater flight options. Book a minimum of 7 days in advance except for emergencies and unanticipated essential travel. • Required to select preferred airlines and the lowest logical airfare (LLF) in coach/economy class o Options within a 2-hour window on either side of requested departure and arrival o Non-refundable airfares unless fully refundable is within $100 o Must choose preferred carrier if it’s within $100 of the LLF o Higher upgradeable fares not permitted o Same-day fees for earlier flight (more than 3 hours) is acceptable o T&T tracks and automatically applies unused ticket credits on file Hotel Conagra Brands has negotiated rates at specific properties in each major travel destination. • Travelers must stay at a preferred property if available o Preferred properties
    [Show full text]
  • Precedent Booking Conditions for Package Holidays Please Read
    Precedent Booking Conditions for Package Holidays Please read these booking conditions carefully, they form an important part of the contract for your holiday. All holidays advertised in our brochures and on our website are operated by Exodus Travels Canada Inc. TICO Registered number 002471880 (hereinafter called 'the Company', ‘Exodus’, ’we’, ‘us’ or 'our'), a member of the Travelopia Group of Companies. Registered office: 70 The Esplanade, Suite 401, Toronto, ON, M5E 1R2 and are sold subject to the following conditions: General: If you have any questions arising from the information above, please 1 800 267 3347. We are required to answer any questions you may have about the information contained in these terms and conditions. Insurance. Please Note: Adequate and valid travel insurance is compulsory for all Exodus travelers and it is a condition of accepting your booking that you agree you will have obtained adequate and valid travel insurance for your booking. We recommend you take out insurance as soon as your booking is confirmed. For Certain Tours: You may be asked to accept a separate Contract of Carriage with a local vessel owner/carrier or a local service provider (collectively, the "Carrier") of your cruise which shall govern the relationship, responsibilities and liabilities as between you, the passenger, and the Carrier of your cruise. By agreeing to the Contract of Carriage and accepting the conditions therein, you agree that any dispute that you raise directly with the Carrier will be governed by and subject to the terms and conditions of the Contract of Carriage. For the avoidance of doubt, this Agreement governs the relationship between you and us, and any dispute or claim that you raise with us will be subject to this Agreement and not the Contract of Carriage and to the extent there is a conflict between this Agreement and the provisions of the Contract of Carriage as they relate to you and us, this Agreement shall prevail and supersede the provisions of the Contract of Carriage.
    [Show full text]