Welcome to AT&T | DISH Network

LEARN MORE ABOUT: ■ Your Remote ■ DVR Features ■ Billing ■ Program Guides ■ Programming ■ Pay-Per-View ■ Useful Features ■ Frequently Asked Questions

QUICKSTARTGUIDE USING YOUR REMOTE

R E M O T E F U N C T I O N S P R O G R A M M I N G Y O U R R E M O T E Please read through all the instructions before Learn what your remote can do for you. You can use your remote Mode - Choose the device Guide - Provides programming your remote. to operate your satellite receiver, television, VCR and stereo. Here you want to control by pushing quick access to the are easy steps for programming your remote to your TV or VCR. the corresponding button. on-screen Electronic To turn on your system: Program Guide (EPG) 1. Turn on the equipment you want to program to the remote. Satellite: Push SAT so you can choose 2. Press and hold the correct MODE button (TV or VCR) until all and then POWER. the show you want mode buttons light up (takes about 6 seconds), then release. TV: Push TV POWER. to watch. 3. Next, press the POWER button once. TIP: You may have to push the UP Current program 4. Now, press the UP button once every second, while pointing the button numerous times before Channel Up/Down - remote at the equipment you are trying to program. When you you find the right code. Move from channel Browse - See what’s find the right code, the TV or VCR will turn off automatically. TIP: Once the equipment powers to channel. on other channels 5. As soon as the equipment you are trying to program powers off, be sure not to press the UP without missing the off, press the POUND (#) button. The MODE button will flash button again, as this will change Recall - Return to program you’re three times. the remote code. the last channel you currently watching. 6. To verify that you correctly programmed your remote, press NOTE: You can also program your were watching. Push the browse button, the POWER button again. If the equipment you wanted to Browse banner remote with the assigned code then use the channel program turns on, you successfully programmed your remote. for each type of equipment. Info - Provides details up/down buttons to browse If the equipment does not turn on, go to Channel 101 for These codes and steps can be about the program you’re through other channels. While you’re browsing, more help. found in the User’s Manual watching or the program you can enter the number of hours you want to 7. To program a DVD player or stereo, consult the User’s Manual that came with your receiver. you’ve highlighted in skip ahead using the keypad on your remote. that came with your receiver. Write the codes here for the Electronic Program future reference. Guide (EPG). W H E N C H A N G I N G T H E B AT T E R I E S TV: Select - Selects the highlighted option in I N Y O U R R E M O T E DVD/VCR: DISH - Use this the Electronic Program Guide (EPG) or 1. Remove the battery cover on the back of the remote. AUX: button to go to on the menu screens. 2. Change the batteries one at a time (leaving one battery TIP: If you change your batteries one dish home Interactive in place at all times) in order to retain your remote control side at a time, your remote will (Channel 100). programming codes. retain the programming codes. Pound (#) - Use this 3. Once you have replaced the batteries, you can test the remote button when by powering off the satellite receiver. If the satellite receiver programming does not power off, verify that the new batteries have power your remote and are inserted correctly. (see next page). 4. After changing the batteries, you may need to reprogram your remote control to your other equipment.

2 | QUESTIONS? CALL US AT 1-866-722-7500 OR LOG ON TO ATT.com/ATTdishnet work WELCOME TO AT&T | DISH NETWORK | 3 GET MORE CONTROL

DISH Pl ayer-DVR Guide - Program guide listings at your fingertips. Remote Control Plan your viewing entertainment up to 9 days ahead.

Repl ay - “Watch that play again.” Skip back in 10-second increments.

DVR - View a listing of all your recorded programs at the touch of a button. THE POWER OF DVR Skip - “Skip past unwanted recorded commercials.” The DISH Player-DVR combines the power of Digital Video Recorder (DVR) technology with feature-rich Skip forward in 30-second increments. satellite receivers, which allows you to watch TV the way you want, when you want. DISH Player-DVR receivers feature DISH Network DVR Service, an advanced digital television recording and playback technology that Pause - “Go ahead, grab a beverage... and a snack... lets you control how you watch TV by allowing you to: make a phone call... or two... you won’t miss a thing.” ■ Pause live TV when the phone rings. Pause live TV. ■ Skip through commercials on recorded programs. Record - Record without videotape and never miss ■ Seamlessly record up to 100 hours of programming, from sitcoms to feature-length films and another show again. even live sporting events.

■ Use on-screen command menus to easily integrate with the 9-day electronic program guide to make selecting and recording programming quick and easy.

DISH Player-DVR receivers offer the ultimate control in how you view TV.

UHF Pro/IR Remote Control (Control 2) - The UHF Pro/IR remote control has a IR Remote Control (Control 1) - removable blue key labeled “2” that can The IR remote has a non-removable green be configured to send IR or UHF Pro key labeled “1” that controls one TV. commands to the second TV.

4 | QUESTIONS? CALL US AT 1-866-722-7500 OR LOG ON TO ATT.com/ATTdishnetwork WELCOME TO AT&T | DISH NETWORK | 5 HELPFUL INFO PROGRAM GUIDES

BILLING INFORMATION DISH ENTERTAINMENT MAGAZINE - the ultimate guide to DISH Network Here are some helpful tips that will help you understand your bill for AT&T | DISH Network charges when it arrives. DISH Entertainment Magazine offers complete DISH Network listings for the entire month, including daily highlights, ■ Due to AT&T billing cycles, your initial AT&T | DISH Network charges may not appear on your telephone bill for up to two months following installation. 24-hour listings, live sports listings and movie picks of the day. Make the most of your TV watching and get the ultimate ■ When you make any changes to your programming, your subsequent bill will reflect the coverage of DISH Network programming every month with changes. Be sure to note the service dates to further explain any credits or charges you DISH Entertainment Magazine see on your bill. only $3.95/month.

ADDITIONAL EASY PAYMENT OPTIONS Here are some easy ways you can pay your bill:

■ Credit Card AutoPay – Pay your bill automatically with your credit or debit card. Call us at 1-866-722-7500 to pay with your MasterCard® or VISA®.

■ eBill SM – The AT&T eBill service stops your paper bill and allows you to view, pay and print your AT&T company bill online. It’s easy, secure and free. For more information DISH FLICKS go to: ATT.com/ebill. DISH Flicks is your monthly source DishHOME * for the best movies With DishHome Interactive, you can use your TV in ways on DISH Network you never thought possible. It’s FREE, it’s EASY and all $ you need is your remote control! Go to DishHome on only 1.95/month. Channel 100 to:

■ Check local & national weather ■ Get breaking news ■ T rack sports scores ■ Play games ■ And much more! AT&T | DISH Network subscribers may choose to *Not available on all receivers. Not all Channel 100 features are available to AT&T | DISH NETWORK subscribers. Additional monthly fees apply for some services. purchase program guides by calling 1-866-722-7500. Guide charges will be reflected on your monthly bill.

6 | QUESTIONS? CALL US AT 1-866-722-7500 OR LOG ON TO ATT.com/ATTdishnetwork WELCOME TO AT&T | DISH NETWORK | 7 DISH NETWORK PROGRAMMING

AMERICA’S “Everything” PAK AMERICA’S You get all of America’s Top 180 programming TOP 60 including The Speed Channel, The Movie Channel, The Outdoor Channel, Encore Westerns, Encore Action, The Golf Channel and much, much more.

† OVER 60 CHANNELS PLUS ALL 4 Movie Packages Including HBO®, Showtime®, Starz® Call and Cinemax®, (over 2000 commercial-free movies every month). 1-866-722-7500 for more information DISH NETWORK LOCAL CHANNELS

ABC CBS NBC FOX PBS UPN WB 12 Public Interest Local channels available in the following cities: Channels Abilene-Sweetwater, TX Fresno-Visalia, CA Madison, WI Sherman, TX Limit of one local channel package Amarillo, TX Ft. Smith, AR Medford, OR Shreveport, LA UPGRADE TO Austin, TX Ft. Wayne, IN Memphis, TN South Bend, IN per eligible customer. AMERICA’S Bakersfield, CA Grand Rapids, MI Milwaukee, WI Springfield, MO Champaign, IL Green Bay, WI Minneapolis-St. Paul, MN St. Louis, MO Channels may vary by market. Certain local channels TOP 120 Charleston, WV Harlingen, TX Monroe-El Dorado, LA-AR Terre Haute, IN may require an additional dish antenna, SuperDISH Chicago, IL Hartford-New Haven, CT Monterey-Salinas, CA Toledo, OH antenna or DISH 1000 antenna installed free of any Chico-Redding, CA Houston, TX New York, NY Topeka, KS charges at time of initial installation. Local channels by Cincinnati, OH Indianapolis, IN Oklahoma City, OK Traverse City, MI satellite are only available to customers who reside in Cleveland, OH Joplin-Pittsburg, MO-KS Paducah, KY-MO-IL Tulsa, OK the specified local Designated Market Area (DMA). Cities AMERICA’S Columbia, MO Kansas City, MO-KS Peoria-Bloomington, IL Tyler, TX subject to change without notice. Columbus, OH La Crosse-Eau Claire, WI Quincy, IL-MO-IA Waco, TX Dallas-Ft. Worth, TX Lansing, MI Reno, NV Wausau, WI TOP 120 Davenport, IA-IL Las Vegas, NV Rockford, IL Wichita, KS Dayton, OH Lincoln, NE Sacramento, CA Wichita Falls-Lawton, OVER 120 CHANNELS Detroit, MI Little Rock, AR Salt Lake City, UT TX-OK Duluth-Superior, MN-WI Los Angeles, CA San Antonio, TX Youngstown, OH INCLUDING AUDIO El Paso, TX Louisville, KY San Diego, CA MUSIC CHANNELS Evansville, IN Lubbock, TX San Francisco, CA AND ALL CHANNELS Flint, MI Santa Barbara, CA FROM AMERICA’S TOP 60 Call †† 1-866-722-7500 HIGH DEFINITION PROGRAMMING PACKAGES for more information UPGRADE TO Monthly Price without Locals Monthly Price with Locals AMERICA’S TOP 180 DishHD Bronze $49.99 $54.99 DishHD Silver $59.99 $64.99 An additional $4 discount AMERICA’S DishHD Gold $69.99 $74.99 applies to AT&T customers DishHD Platinum $99.99 $104.99 who subscribe to DishHD TOP 180 DishHD GWTV $49.99 $54.99 Silver or DishLatinoHD Silver OVER 180 CHANNELS DishLATINO HD Bronze programming or higher. INCLUDING AUDIO $49.99 $54.99 MUSIC CHANNELS DishLATINO HD Silver $54.99 $59.99 AND ALL CHANNELS DishLATINO HD Gold $64.99 $69.99 FROM AMERICA’S TOP 120 DishLATINO HD Platinum $99.99 $104.99 Call

1-866-722-7500 HBO® and Cinemax® are service marks of Home Box Office, Inc. SHOWTIME and related marks are trademarks of Showtime Networks, Inc., a Viacom company. for more information Starz® and related channels and related service marks are the property of Starz Entertainment Group LLC. For pricing information, to add programming or to see if you qualify for local channels or distant networks, = Free Spanish audio feed available. †= Available at no cost to all DISH Network subscribers with DISH 500 or SuperDISH antenna. call 1-866-722-7500.

8 | QUESTIONS? CALL US AT 1-866-722-7500 OR LOG ON TO ATT.com/ATTdishnetwork WELCOME TO AT&T | DISH NETWORK | 9 DISH NETWORK PROGRAMMING

AT&T | DISH NETWORK offers great International Packages and International A La Carte Programming starting as low as $9.99 per month. Call us at 1-866-722-7500 or log on to ATT.com/ATTdishnetwork for information LATINO LATINO ENTERTAINMENT ENTERTAINMENT INCLUDING INCLUDING LOCAL LOCAL CHANNELS CHANNELS (where available) (where AND MUCH MORE DISH LATINO on subscribing to programming in these languages: OVER 30 CHANNELS INCLUDING AUDIO MUSIC CHANNELS Languages available include: ◆ † AND ALL THESE SPANISH-LANGUAGE EAST WEST EAST WEST SELECTIONS African French Japanese South Asian Tagalog 2 Channels 2 Channels (including Hindi, Arabic German Korean Punjabi, Gujarati, Urdu † † †† † Bangla, Tamil, Armenian Greek Polish Telugu, Malayalam, Kannada, English Playboy TV in Spanish available Chinese Israeli Portuguese for no additional charge when ordered at time of activation. and South Asian UPGRADE TO Farsi Italian Russian Radio) DISH LATINO DOS

2 Channels of Each Service DISH LATINO DOS DISH LATINO DOS INCLUDES EVERYTHING IN DISH LATINO PLUS ALL THESE ADDITIONAL CHANNELS.

11 Public Interest UPGRADE TO DISH LATINO MAX International package offerings subject to availability and subject to change. Customers who do not subscribe to America’s Top 60, America’s Top 120, America’s Top 180, DishHD Bronze, DishHD Silver, DishHD Gold, DishLATINO, DishLATINO Dos, DishLATINO Max or DISH LATINO DishLATINO HD Silver, DishLATINO HD Gold, Great Wall TV Package or DishHD GWTV will be charged a $6.00 per month Service Access Fee. 2 Channels MAX DISH LATINO MAX INCLUDES EVERYTHING IN DISH LATINO DOS PLUS ALL THESE ADDITIONAL CHANNELS.

† = Directamente desde México. = Incluye audio alternativo en español. †† = Disponible para todos los suscriptores de DISH Network con 500 o SuperDISH sn costos adicional.

10 | QUESTIONS? CALL US AT 1-866-722-7500 OR LOG ON TO ATT.com/ATTdishnetwork WELCOME TO AT&T | DISH NETWORK | 11 MOVIE PACKAGES PAY-PER-VIEW

ELEKTRA

SIDEWAYS

TAKE A BREAK FROM ROUTINE TV

CLOSER Catch all the best movies, sports and events available for the first time on TV, and special events including boxing, wrestling, RAY concerts and more! With just the touch of a button, you can enjoy great entertainment without leaving the comfort of your home. Why hassle with returning movies or paying late fees? What everyone's been talking about! Like movies? Cinemax delivers Let DISH Network Pay-Per-View* bring great entertainment HBO delivers 8 channels of top Hollywood hits, 5 channels of the best movie award-winning original series, action-packed premieres and hit movies you home to you. RACING STRIPES sports coverage and the biggest special events. won’t find anywhere else.

$ 99 $ 99 14mo. 11mo. 8 Channels 5 Channels 10 Channels 8 Channels HOW TO ORDER: $ 99 $ 99 mo. mo. 11 11 Remote ■ Keep a phone line connected to Showtime Unlimited offers you the best variety your receiver at all times. in premium entertainment - 10 channels of ■ Highlight the movie, sport or event big hit movies, bold original series, exclusive A movie lover’s dream, Starz is the only package MASTERS OF HORROR live events and championship boxing. that offers nothing but movies 24 hours a day. THE AVIATOR you want to order in the on-screen guide. Plus SHOWTIME HD with Dolby Digital 5.1 is FREE Starz delivers 8 great channels of new hit movies ■ Press the SELECT button on your remote. THE MANCHURIAN as part of the Showtime Unlimited package! with over 350 different movies each month. CANDIDATE ■ Follow the easy instructions provided on-screen. SLEEPER CELL ■ You will not be charged an ordering service fee when you order movies from your remote. Programming fees still apply.

THE INCREDIBLES By Phone CHOOSE 2 CHOOSE 2 ■ Call 1-866-722-7500. A LA CARTE (AT120/DishHD Silver/DishLatino Dos/ (AT60/DishFamily/DishHD Bronze/ PICK ANY 4 ■ Phone orders are subject to an ordering fee HBO - $14.99/mo. DishLatinoHD Silver or above subscribers) DishLatino/DishLatino Plus/ $37.99/mo. Showtime - $11.99/mo. $20.00/mo. DishLatino HD Bronze) in addition to programming fees. Starz - $11.99/mo. for any combination of HBO, Starz, $22.99/mo. ■ Call must be placed from the phone number Cinemax & Playboy. Cinemax - $11.99/mo. on your account. $22.99/mo. PICK ANY 3 CHOOSE ALL 5 Playboy - $14.99/mo. for Showtime and $30.99/mo. $44.99/mo. another movie package

Call 1-866-722-7500 to order these great channels.

HBO® and Cinemax® are service marks of Home Box Office, Inc. SHOWTIME and related marks are trademarks of Showtime Networks, Inc., a Viacom Company. Starz and related channels and related service marks are the property of Starz Entertainment Group LLC. Manchurian Candidate: TM & Copyright © 2004 by Paramount Pictures. All Rights Reserved. Masters of Horror: © 2005 IDT Entertainment Inc. All rights reserved. Sleeper Cell: © 2005 Showtime Networks, Inc. All rights reserved. *Pay-Per-View charges are non-refundable. All packages and programming subject to change without notice.

12 | QUESTIONS? CALL US AT 1-866-722-7500 OR LOG ON TO ATT.com/ATTdishnetwork WELCOME TO AT&T | DISH NETWORK | 13

USEFUL FEATURES FAQ

PARENTAL LOCKS You control what your kids watch. Q I am having trouble with my satellite Q Why doesn’t my bill show Hide all adult programming and adult Pay-Per-View channels 1. Select LOCKS. system. What can I do? Pay-Per-View charges the same month I order the movie or event? from the screen on your Electronic Programming Guide (EPG) 2. Select HIDE ADULT. 1. Unplug your system from the power outlet for by using Parental Locks. These instructions only apply to certain 3. From the main menu, select LOCKS again. A 30 seconds, then plug it back in. Pay-Per-View movies and events ordered receiver models. Consult your User’s Manual for complete details 4. Select LOCK SYSTEM and then enter a 4-digit passcode. 2. Check all the wire connections on the back of A through the remote can take up to 90 days to regarding your specific model. To activate this feature, press 5. Go to Channels 480-499 in the EPG to confirm the adult your equipment to make sure they are tight. appear on your statement. Keeping a phone line the MENU button on your Pay-Per-View channels have been hidden. 3. Power off your system with the remote control plugged into your receiver will help ensure your remote control. To deactivate this feature, select LOCKS from the main menu. for 20 minutes. This will update the software in statement reflects your Pay-Per-View orders in a The system will ask for your 4-digit passcode. After entering your receiver (for best results, do this at least timely manner. your passcode, select UNLOCK SYSTEM, and this will deactivate once a week). the locks. 4. Call us at 1-866-722-7500 for more Why is it important to keep my phone technical help. Q line plugged into my receiver?

Keeping a phone line plugged into your T H E M E S Sort your programming by theme. Where can I find a list of channels? Find the programming you like by setting your 2. Once you have selected a theme, your receiver will Q A receiver allows you to easily order Pay-Per-View program guide by theme. display a list of all the programs matching the theme There are two places to get this information: programming without any ordering fees 1. Press the THEMES you selected. A 1. The channel line-up card that came in your and prevents additional fees for certain button (left arrow), then 3. Use the up and down arrow Welcome Kit. dual-tuner models. select the theme in which buttons to scroll through 2. Call 1-866-722-7500. you would like to sort the list. 3. Log on to att.com/attdishnetwork Q Where can I find the Residential your programming. Customer Agreement? Why has a scheduled sporting event If you no longer have the original copy of the Q been “blacked out”? A Residential Customer Agreement that was given FAVORITES Make a list to quickly access your favorite channels. AT&T | DISH Network does not determine sports to you at the time of initial installation, you can With the Favorites List feature you can set up your own list 4. When you are done selecting your channels, select A blackouts or availability of sports events. find a copy of it online at att.com/AT&Tdish. For of channels in the program guide. To set up a Favorites List: the SAVE option. Each league and the various broadcast additional information, you may also refer to your 1. Push the MENU button on your remote. 5. To name your Favorites List, select the EDIT LIST NAME rights-holders establish restrictions on copy of the Digital Home Advantage Agreement (or 2. Select the FAVORITES option. option. When you are done, select the SAVE option. availability of sports programming. other promotional agreement) and the installation 3. From here you will need to modify one of the lists. 6. To use your Favorites List, press the GUIDE button to agreement signed at time of initial installation. Select one of lists, then select MODIFY FAVORITE LIST. bring up the program guide. Then press the GUIDE button The Digital Home Advantage Agreement (or other In this screen you can scroll though all your subscription again to scroll through your Favorites List. Once you select applicable promotional agreement), the installation channels and check only the your Favorites List, only the agreement and the Residential Customer ones you want to appear in channels you selected will Agreement contain all Terms and Conditions that your Favorites List. appear in the program guide. apply to your satellite TV service.

14 | QUESTIONS? CALL US AT 1-866-722-7500 OR LOG ON TO ATT.com/ATTdishnetwork WELCOME TO AT&T | DISH NETWORK | 15 JUST FOR YOU

AT & T | DISH NETWORK — BETTER TV FOR YOU STARTS HERE.

AT&T Home Entertainment and EchoStar Satellite L.L.C. have joined forces to bring you AT&T | DISH NETWORK - a satellite TV service that gives you access to hundreds of digitally delivered television channels, featuring movies, sports, news, music, and international and high definition TV programming. And since AT&T | DISH NETWORK is part of the AT&T family of services, you can now combine it, along with all your other AT&T services, on one easy-to-manage bill.

With AT&T | DISH NETWORK, you get features like Parental Locks to help you control what programs your kids can watch and the ability to set up your own Favorites List in the program guide. You also get access to the amazing world of Digital Video Recording and much more.

In this guide, you’ll find even more exciting features of your new AT&T | DISH NETWORK service.

Get the most from AT&T | DISH NETWORK. It’s all inside.

AT&T | DISH NETWORK is a co-branded service provided by EchoStar Satellite L.L.C. DISH Network, the DISH Network logo and other product and service names are the trademarks and/or service marks of EchoStar Satellite L.L.C.

16 | QUESTIONS? CALL US AT 1-866-722-7500 OR LOG ON TO ATT.com/ATTdishnetwork ATTINVXXXXX