First Edition - April 2007 Welcome to Knebworth

Knebworth Parish Plan our village ~ our views ~ our vision

OUR COMMUNITY:

Knebworth Parish has a population of just over 4,300 people living in 1894 homes which together make up the villages of Knebworth OUR HISTORY: and Old Knebworth. The parish is also home to a thriving business community most of which is based around the village centre with There has been a settlement at Knebworth since at least numerous retail outlets along the ‘High Street’ (London Road). As a Saxon times. The name “Knebworth” originates from the rural parish, our community encompasses several farms, some Domesday spelling “Chenepeworde”, meaning “village on beautiful countryside, historic parkland and a significant wildlife the hill”. The original settlement grew around the present population. site of St. Mary’s. The church was built in 1120.

In some respects, Knebworth suffers from being a ‘commuter town’ The Lytton family purchased the estate of Knebworth in but a glance at the Community Directory (available from the Library or the village website at www.knebworth.org.uk) soon tells you that 1490 and their Tudor home, Knebworth Place, remained there is a strong core of voluntary groups and sport & leisure clubs the centre of the community until the19th century, when providing social opportunities for all age groups. The village the railway arrived and a new settlement started to grow primary school is one of the largest in the county and, for many, the in an area previously known as the Datchworth Parish’s schools and the churches are at the heart of community life. “West End”.

OUR AMENITIES:

Selection of local shops and restaurants including Co-op food store, chemist, off licence and butcher. Post Office In 1887, when the first stone of the Congregational Library GP Surgery Church was laid, Station Road had five houses on one County Primary School side and eight on the other. There were no houses on 3 Nurseries/Pre-Schools Stevenage Road and two in London Road. 4 Churches Village Hall plus other Community/Church Halls The parish has had a council since Tudor times, but the 2 Public Houses Parish Council in the form we know it today first met on 3 Recreation Grounds 14th December 1894. Five councillors were elected by Knebworth House and Country Park forty-one parishioners. Builders’ Merchant Care and Sheltered Homes for Elderly 2 Dental Surgeries Frequent Bus Services (mainly north/south) Railway Station (fast service to London) Easy access by rail, road or bus to more comprehensive shopping facilities

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Welcome to Knebworth

OUR ENVIRONMENT:

The Parish of Knebworth lies to the south west of Stevenage and covers approx. 2,600 acres of Hertfordshire countryside stretching between Rye End in the west to Bragbury Lane in the east and Norton Green in the north. A few houses on the southern tip of the village are actually outside the parish boundary in the adjoining parish of Woolmer Green.

The A1(M) passes through the parish with the original settlement of Old Knebworth to the west of the motorway and the newer (mainly 20th century) part of the village, known as Knebworth (but referred to as ‘Knebworth Village’ for the purposes of this document) to the east.

Still rural in its character, much of the parish countryside is arable farmland and mixed woodland and is designated Green Belt. Knebworth Park and Estate covers a large area in the western part of the parish and Knebworth Golf Club nestles in the valley between Knebworth and Stevenage. One large field is now all that separates the north-east of the village from the neighbouring town of Stevenage.

At the beginning of the 20th Century, the Lytton family promoted the development of “Knebworth Garden Village”, designed by the pre-eminent architect of the day, Edwin Lutyens, who was married to Emily Lytton.

In 1908 Charles Lowe bought plots 198 and 199 for £75 and plots 202 and 203 for £139. The Garden Village scheme was interrupted by the First World War.

In the 1940s Knebworth was considered as the site for a “New Town”, but with the two railway lines converging north of the village it transpired that Stevenage was chosen OUR ECONOMY: instead.

With its fast rail services to London, Knebworth is a popular commuter base and also offers easy access to jobs in Stevenage and Welwyn Garden City. Over 50 small and medium sized businesses operate from the parish and they attract inward bound commuters and provide employment for village residents. Employers include Chas Lowe Builder’s Merchants, the Co-op, Odyssey Health and Fitness, Hamilton Billiard and Games Company and Knebworth Park/Lytton Enterprises.

Knebworth Park has an international reputation as a venue for rock concerts and the House is famed for its stunning gothic architecture and beautiful gardens. The venue attracts thousands of visitors to the area each year and offers casual work for local youngsters and retirees. Surprisingly there are few hotels and guest houses in the parish.

In the 1970s, 80s and 90s Knebworth Park Despite its rural character, local farms employ very few staff but overall earned a worldwide reputation as the most unemployment in the parish is relatively low. prestigious rock music venue in Britain. In August 2003, it hosted the largest music OUR HERITAGE: event in British history when Robbie Williams played to 375,000 people over The parish boasts a rich heritage which includes the historic Knebworth House three days. and Country Park, numerous Lutyens designed buildings including St Martin’s Church, Homewood and Knebworth Golf Club House, countless listed buildings, three Conservation Areas, various Sites of Special Scientific Interest, an Area of Archaeological Significance, cultural links with Edward Bulwer Lytton and Charles Dickens and an important place in the history of pop music.

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Contents

WELCOME TO KNEBWORTH…………………………………………………... 1

FOREWORD……………………………………………………………………….. 4

INTRODUCTION…………………………………………………………………... 5

PRIORITIES & IDEAS…………………………………………………………….. 6

AIMS OF THE PARISH PLAN………………………………………………….... 7

THE PARISH PLAN PROCESS…………………………………………………. 9

RESULTS OF THE COMMUNITY SURVEY…………………………………… 10

SECTION 1 – COMMUNITY DEVELOPMENT………………………………… 14

1.1 COMMUNITY SPIRIT 16 1.2 COMMUNICATIONS 17 1.3 VOLUNTARY GROUPS & CHURCHES 17 1.4 SPORT & LEISURE 18 1.5 YOUNG PEOPLE 19

SECTION 2 – SCHOOLS AND LIBRARY……………………………………... 20

2.1 PRE-SCHOOLS AND NURSERIES 22 2.2 PRIMARY SCHOOL 22 2.3 SECONDARY SCHOOLS 23 2.4 LIBRARY 24

SECTION 3 – COMMUNITY CARE AND SAFETY…………………………… 26

3.1 CRIME AND POLICING 28 3.2 GP SERVICES 29 3.3 DISABLED AND ELDERLY 30

SECTION 4 – TRAFFIC, TRANSPORT AND PARKING…………………….. 32

4.0 GENERAL INTRODUCTION 34 4.1 ACTION AREA 1 – “High Street”/London Road and Side Roads 40 4.2 ACTION AREA 2 – Railway Station, Station Rd Bridge & Surr. Areas 42 4.3 ACTION AREA 3 – Safety, Speeding and Rat Runs 44 4.4 ACTION AREA 4 – Public/Community Transport, Walking & Cycling 46

SECTION 5 – LOCAL ECONOMY……………………………………………… 48

5.1 LOCAL SERVICES 50 5.2 SHOPS AND BUSINESSES 50 5.3 TOURISM AND KNEBWORTH HOUSE 52

SECTION 6 – ENVIRONMENT AND HOUSING……………………………… 54

6.1 PLANNING AND DEVELOPMENT 56 6.2 COUNTRYSIDE 59 6.3 HOUSING 61 6.4 CHARACTER AND HERITAGE 63 6.5 MAINTENANCE OF PUBLIC AREAS 64

STREET MAPS AND AERIAL PHOTO………………………………………… 65

FINANCIAL REPORT………….………………...... 68

ACKNOWLEDGEMENTS……………………………………………………….. 68

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Foreword

The aim of the Parish Plan is to improve the social, economic and environmental well- being of the parish of Knebworth in line with the wishes of the parish community.

A copy of this first edition of the Parish Plan is being delivered to all households, businesses and organisations based in the Parish of Knebworth to give everyone the opportunity to comment so that community views can be reflected in future updates.

The 2004/5 community consultation exercise and subsequent research generated hundreds of comments, concerns and ideas. Of necessity, this edition is rather lengthy in order to do justice to the community’s input and to adequately explain some of the complex issues facing our parish.

We sincerely hope that you will take the time to read those sections which may be of interest to you and then to tell us what you think. You can HAVE YOUR SAY by returning the COMMENTS FORM included inside the back cover of this booklet or by logging on to www.knebworthparishplan.org.

Knebworth Parish Council intends to adopt the ‘Aims’ of the Knebworth Parish Plan as set out on pages 7 and 8. It will use its best endeavours to deliver these ‘Aims’ and to facilitate implementation of the ‘Suggested Action Plans’ with the support of the parish community and subject to feasibility and funding.

It should be noted that there is no provision within the current Parish Council budget to cover Parish Plan expenditure and it is expected that fundraising activities and grant support will be needed to fund those projects which would not normally be covered by the Parish Precept. At this stage, funding sources have not been identified and with so many possible projects competing for financial support, it is inevitable that viability will be limited according to the availability of funds.

During the three years it has taken to prepare the Parish Plan, some of the ideas and projects included in the Action Plans have already been initiated and the Parish Council has been progressing those matters which form part of its general remit.

The Parish Council comprises 12 elected councillors (volunteers) and one paid part-time Clerk. Realistically, we do not have the resources or the powers to implement the whole Parish Plan single handed. However, we do have considerable influence and local expertise and, working in partnership with the community and local authorities, we believe that the Parish Plan will make a positive contribution to the well-being of our community and help guide its future development.

John Bantick Chairman, Knebworth Parish Council

For further information about Knebworth Parish Council please contact the Parish Clerk on 01438 813795

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Introduction

INTRODUCTION

Parish Plans were introduced in the Government’s ‘Rural White Paper’ back in 2000 as a means of supporting rural communities in developing a framework to plan and influence their own future. At the instigation of Knebworth Parish Council, a team of volunteers (the Parish Plan Team) was set up in December 2003 with the task of producing the Knebworth Parish Plan. This document is the results of their findings following an extensive consultation exercise which included a Community Survey delivered to all homes in September 2004. Focus Groups were then formed to carry out research and consider feasibility with a view to preparing a plan of action for tackling the various issues. These action plans have been consolidated into this single document.

The Suggested Action Plans seek to represent the wishes and ideas of the community. They are not intended as a strict programme of works but do provide a flexible strategy to show what should be targeted and what could be achieved if the necessary will and resources are available. It is hoped that the Parish Plan will provide a clear agenda to help organisations work together for the benefit of the parish community. It will be used both as a working document to help drive change and as a reference document to influence policy with the Parish Council, local authorities, service providers and statutory bodies.

The Parish Plan covers a 5 year period although some long term projects will extend beyond this period. Inevitably the plan will need to be adapted as circumstances change and new challenges arise and it will be updated on a regular basis.

It should be noted that the Plan has been prepared by volunteers and is not a professional report. Clearly, expert opinion and professional advice will be needed to gauge the feasibility of some of the more major projects together with support and consent from relevant authorities. Above all, the success of the implementation program will be dependent on the active support of community members and the influence of politicians and key decision makers.

The Parish Council hopes to set up Volunteer Action Groups to tackle some of the projects and help with fundraising - all parish residents, businesses, organisations and other community members are welcome to get involved! Please speak to any member of the Parish Plan Team for more information.

The Parish Plan Team Telephone Number (01438) The Parish Plan Team Telephone Number (01438) Linda Brookes (Chair) 812168 Jason Reeves (Secretary) 226911 Alan Montgomery (Treasurer) 811076 John Catt 233919 Henry Cobbold 814150 Ian Gilmore (Parish Council) 814059 Barry Hall (Parish Council) 233919 Robin Wordsworth 812151

HAVE YOUR SAY!

It is expected that community members will have differing views on some of the suggestions included within this first edition of the Parish Plan and a Comments Form has been included at the back of this booklet to allow feedback. There will be a collection box at the Library for your Comment Forms.

You can also have your say on-line via the Parish Plan website at www.knebworthparishplan.org or you can write direct to the Parish Plan Team, c/o Knebworth Village Hall, Park Lane, Knebworth, SG3 6PD.

Please submit responses by Friday 1st June 2007.

This booklet can be recycled with your newspapers or returned to the collection box in the Library before 1st June.

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Priorities & Ideas

PRIORITIES

The results of the September 2004 Community Survey (see pages 10-13) were not professionally analysed but it was evident from the findings that, in addition to the balance of Yes/No responses, the number and nature of Written Comments relating to a particular topic gave a good indication of the strength of feeling and relative importance of the issues. Over 6,000 Written Comments were recorded (anonymously) and analysed.

TOP TEN ISSUES FROM COMMUNITY SURVEY:

URGENT

• Traffic congestion, pedestrian safety and parking • The future of Chas Lowe builder’s yard • Crime, antisocial behaviour and policing

HIGH • Maintain and improve local shops and services (especially the GP surgery, post office and library) • Improve communications with and support for the teenage community • More community events such as the fete/festival (and volunteers to help organise such events) • Protect local countryside and village character and avoid coalescence with Stevenage • Improve railway station facilities and ticket office opening hours • Concern about primary school places and secondary school provision • Improve news coverage and village wide communications

OTHER ISSUES:

Discussions with village businesses highlighted particular Many village organisations are thriving but common problems concerns about: included: • Traffic and Parking, • Need for more volunteers • Crime/antisocial behaviour • Need for more members • The ‘Chas Lowe effect’ • Lack of funds • Need to improve communications with the Parish • Difficulties with village-wide publicity/communications Council

A meeting with 40 teenagers collected opinions in a variety of ways - most of them seemed to like living in Knebworth and their Wish List included:

• Better communications between teenagers and the rest of the community • Somewhere to hang out without disturbing neighbours, including more open sessions at the Pavilion. • Digital projector for film nights and music/sport channels at the Pavilion • More community events like the fete and street parties • Some improvements in the recreation grounds including benches, lighting, shelters and sports facilities • Many had fond memories of the Primary School and wanted more involvement • Need to improve image, especially with senior members of community

IDEAS

Some of the many suggestions and ideas collected through the Community Survey and at meetings included:

• New Health Centre • Disabled access to station • Reduced entry charges for parish residents visiting • Increased CCTV coverage Knebworth House • Indoor Sports/Community Centre • Village Volunteer Recruitment Service • Parish Hopper Bus • Village Green/Plaza • Teenage drop-in sessions at the Pavilion • Relocate Lowe’s yard on land south of the village • Free village wide newsletter • Not to mention countless calls for the return of a • A Community Events Notice Board village bobby!

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Aims of the Parish Plan

AIMS

Taking into account the results of the Community Survey and the findings of the Focus Group research, the following aims have emerged - see Suggested Action Plans for explanations.

Ref TOPIC AIMS

OVERALL AIM To improve the social, economic and environmental well-being of the parish of Knebworth in line with the wishes of the parish community.

1.0 COMMUNITY DEVELOPMENT 1.1 Community Spirit To enhance community spirit and involvement and a sense of pride and belonging.

1.2 Communications To improve village-wide communications.

1.3 Voluntary Groups & Churches To improve publicity for church and voluntary group activities and promote volunteer involvement. 1.4 Sport & Leisure To support existing sports and leisure clubs and improve leisure facilities for teenagers. 1.5 Young People To improve communications with, and offer greater support for, the teenage community. 2.0 SCHOOLS & LIBRARY

2.1 Pre-Schools and Nurseries To maintain and support the existing choice and high quality of pre-school/nursery provision within the parish. 2.2 Primary School 1. To maintain and support the high standard of primary school provision within the parish. 2. To seek to influence school admissions policy to ensure that all children living in Knebworth should have guaranteed access to a place, should they require it. 3. To support measures to reduce the safety risk to pedestrians near the school and alleviate parking problems. 2.3 Secondary Schools To be vigilant to opportunities to improve the choice and standards of secondary school provision for parish children. 2.4 Library To secure the long term future of the library in the parish.

3.0 COMMUNITY CARE & SAFETY 3.1 Crime & Policing To help reduce antisocial behaviour, crime and the fear of crime and improve police visibility and accessibility. 3.2 GP Services To maintain and improve GP services in the parish.

3.3 Disabled and Elderly To improve access, facilities and support for the elderly and disabled members of the community and their carers. 4.0 TRAFFIC, TRANSPORT & PARKING 4.1 Traffic, Parking and Transport 1. To improve the safety of pedestrians, cyclists and road users with special to consideration for children. 4.4 2. To address the problems associated with excessive (over the legal speed limit) and inappropriate speeding within the parish. 3. To improve traffic flow along the B197 (London Road and Stevenage Road). 4. To alleviate parking problems in Knebworth Village. 5. To encourage walking and cycling and use of public/community transport. 6. To lobby for improved facilities, security and parking at the railway station.

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Aims of the Parish Plan

5.0 LOCAL ECONOMY AIMS

5.1 Local Services To resist the loss of essential village services such as GP, Library, Chemist, Post Office, Bank. 5.2 Shops & Businesses 1. To support the local economy and employment opportunities for those living in the parish. 2. To help maintain a diversity of retailers in Knebworth Village centre. 5.3 Tourism and Knebworth House To consider opportunities for developing tourism which would benefit the community and the local economy whilst protecting the rural character of the parish. 6.0 ENVIRONMENT & HOUSING 6.1 Planning & Development To guide the future development of the parish of Knebworth for the benefit of its community. 6.2 Countryside 1. To preserve Knebworth’s essence as a rural parish and seek to protect and enhance the local countryside. 2. To oppose development that may result in coalescence with Stevenage. 3. To improve awareness of, and access to, local countryside and public rights of way whilst discouraging unauthorised use of public rights of way and private land. 6.3 Housing To broker a balance between local and national housing needs and local desire for a rural community. 6.4 Character & Heritage To protect and enhance the character and heritage of the parish’s built and natural environment. 6.5 Maintenance of Public Areas To foster the maintenance and improvement of, and respect for, public areas and facilities such as pathways, alleyways, roads, recreation grounds, verges, hedges, amenity land, common land, burial grounds and public conveniences.

DEFINITIONS (for the purposes of this document)

Knebworth Parish: As shown on map on back Old Knebworth: Original part of village west of cover the A1(M)

Knebworth Village: Main part of village east of High Street: Section of London Road the A1(M) between Watton Road and St Martin’s Road

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The Parish Plan Process

CONSULTATION EXERCISE

The consultation process was launched in September 2004 when over 2000 questionnaires seeking opinion on various aspects of village life were delivered to all homes and businesses in the Parish. 592 completed surveys were returned, including 68 on-line, representing approx 27% of Knebworth’s 1894 households - a disappointing response but not unusual for this type of exercise and sufficient to give a good insight into the views of the community. The pattern of response was well spread across the parish. All age groups showed a slightly higher return rate for females but there was a poor response from the under 25’s.

Age group 14-17yrs 18-25yrs 26-40yrs 41-60yrs 61+ yrs

Response 1% 2% 22% 40% 35%

As well as the specific questions the questionnaire provided space for written comments and ideas - nearly 6000 were recorded and proved invaluable in assessing priorities and guiding Focus Group research.

During 2004/5 opinions were sought from parish businesses and local organisations through various meetings and surveys. More useful feedback came from the village Open Morning in February 2005 and a lively meeting with 40 teenagers in October 2005.

TIMELINE

Dec 03 Parish Plan project launched by Parish Council Jan 06 Total grants and donations reached target £4,800. Jan 04 Parish Plan Team established Feb 06 Outline report and action plan presented to April 04 Started fundraising programme - target Parish Council estimated at £4,800 KPP Team hosted Village Festival Ideas meeting Sep 04 Public consultation through Community Survey and meetings with local businesses and village May 06 Draft Action Plans submitted to Parish Council organisations Oct 06 Discussions with Parish Council Feb 05 Published results of Community Survey at Open Morning Feb 07 Draft Parish Plan approved by Parish Council

April 05 Focus Groups set up to carry out research and April 07 Parish Plan distributed to community and check feasibilities stakeholders for comment

Aug 05 Publicity stand at Village Events Afternoon in Main Recreation Ground. May 07 Annual Parish Meeting 2nd May – opportunity for Sept 05 Focus Group traffic/parking surveys publicity/feedback

Oct 05 TeeNage LinK consultation meeting June 07 Review Plan in light of feedback.

Nov 05 Focus Groups reported findings July 07 Parish Council to adopt ‘Aims’

Dec 05 KPP Team arranged distribution of new Sept 07 Start implementation programme. Community Directory and Parish News magazine to all homes in the parish Jan 08 Review progress and update public opinion

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Results of the Community Survey – Sept 2004

RESULTS OF THE COMMUNITY SURVEY

The following tables summarise the results of the September 2004 Community Survey to which there were 592 responses and over 6,000 written comments. The results were first published in February 2005. The original questionnaire can be viewed on-line at www.knebworthparishplan.org.uk

Figures may contain errors due to rounding.

Bold = highest response

RESPONSES

No TOP 3 WRITTEN QUESTION YES NO No. of Opinion Written COMMMENTS & Comments % Qty % Qty % Qty CONCERNS 1. COMMUNITY 1 Agree that there is sense of A sense of community 92 537 2 12 6 34 65 Are the following community? 2 No sense of community important to you: 3 More annual events would help Community 1 Want village fete 84 487 5 28 11 67 80 events? 2 Want other village events 3 Need more organisers 1 Groups do a good job Voluntary groups? 70 405 5 28 25 149 58 2 Need more help & support 3 Lack of info about what’s going on 2. COMMUNICATION Local 1 Only limited coverage 56 328 32 184 12 68 83 newspapers? 2 Very good Do you feel adequately 3 None delivered served for news and info. 1 Very good publication ‘Parish News’ about Knebworth by: 82 483 6 33 12 67 77 2 Never seen it magazine? 3 Needs more general village news 1 Not aware of website Local websites? 24 139 11 62 65 382 65 2 Needs more publicity 3 Rarely used

3. HERITAGE 1 Are of value to community Our churches? 75 438 6 35 19 109 52 2 Need to ‘reach out’ more Do you value the 3 Need for more support contribution to the 1 Need for longer hours The library? 88 511 4 21 8 49 108 community of: 2 Valuable asset 3 Need to use it more 1 Reduce entrance charge for local residents Knebworth House? 70 410 11 65 19 108 121 2 Consider an asset 3 Does not contribute to the community 4. LOCAL SERVICES 1 Important to village Local shops? 99 575 0 1 1 7 118 2 Important for elderly Is it important for the 3 Good variety / like Co-op village to have its own: 1 Important to village Post Office? 99 575 0 1 1 6 82 2 Important for elderly (even though services may be more 3 Helps sense of community comprehensive and better equipped in local towns) 1 Important to village Doctors’ surgery? 97 566 0 2 3 16 138 2 Long wait for appointments 3 Need new/larger surgery

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Results of the Community Survey – Sept 2004

RESPONSES

No TOP 3 WRITTEN QUESTION YES NO No. of Opinion Written COMMMENTS & Comments % Qty % Qty % Qty CONCERNS

5. SCHOOLS 1 Positive feedback Nursery 38 222 2 10 60 351 32 2 Road danger at Stepping Stones schools? Are you satisfied with the 3 Loss of Old Knebworth nursery. provision of: Primary 1 Important to village 46 268 3 16 51 297 48 school? 2 Positive feedback 3 Need to enlarge school Secondary 1 Poor choice of secondary schools 10 59 27 154 63 368 122 schools? 2 Need s/school in village 3 Do not need s/school in village 6. SPORT & LEISURE 1 Positive feedback Adults? 42 243 21 123 37 218 85 2 Would like a sports facility with Are the current sport & bar/restaurant/coffee shop leisure facilities in 3 Would like a swimming pool Knebworth adequate for: 1 Lack of facilities Teenagers? 13 78 34 195 53 311 86 2 Need youth/social club 3 No s/school causes problems 1 Improve play area in recs Children? 29 167 20 117 51 299 72 2 Good facilities in recs 3 Negative feedback 7. CARE General 1 Long wait for appointments medical 52 302 20 119 28 163 99 2 Need more GP’s Are you satisfied with the services? 3 Dislike surgery reception community’s current The elderly 1 Good provision provision for: 14 81 9 51 77 452 24 and carers? 2 Poor provision 3 Need more day activities for elderly The disabled 1 Support getting better 7 43 8 44 85 495 10 and carers? 2 Need more support 3 Not enough facilities 8. CRIME & POLICING Alcohol 1 Ban drinking in High St & nr Station 70 408 15 85 15 89 113 restrictions? 2 Ban drinking in Recs Would you support use of 3 Prevent under age drinking the following for cutting Closed Circuit 1 Need CCTV near Station 82 477 10 57 8 46 99 crime and nuisance: Television? 2 Need CCTV High St 3 Need CCTV in Rec More police 1 Need local ‘bobby’ 96 557 2 9 2 16 168 visibility? 2 Need greater police presence 3 Need night patrols 9. TRANSPORT Buses within 1 Too expensive/unreliable 33 190 9 51 58 342 39 village? 2 Need village hopper bus Are you satisfied with the 3 Good service following services: Buses beyond 1 Expensive for short trips 29 171 9 51 62 361 36 village? 2 Good for Welwyn/Stevenage 3 Need better Luton service

Rail and 1 Good service 75 441 13 78 12 66 204 2 Longer hours for ticket office station? 3 Vandalism / station in poor state

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Results of the Community Survey – Sept 2004

RESPONSES

No TOP 3 WRITTEN QUESTION YES NO No. of Opinion Written COMMMENTS & Comments % Qty % Qty % Qty CONCERNS 10. TRAFFIC 1 Yes: Stevenage Road Speeding traffic? 60 349 34 200 6 34 213 2 Yes: London Road Do you consider the 3 Yes: Park Lane. following to be a 1 Yes: High St / side roads significant problem: Traffic congestion? 84 490 13 76 3 17 295 2 Yes: Near Lowe’s yard 3 Yes: Roads off Park Lane

Road & pedestrian 1 Yes: Near Lowe’s yard 60 351 31 181 9 49 223 2 Yes: High St & side roads safety? 3 Yes: Station Road bridge

11. PARKING 1 Yes: High St / side roads More parking 66 385 27 158 7 38 254 2 Yes: Park Lane & side Would you support any restrictions? roads of the following: 3 Yes: Gun Lane / Pondcroft Road 1 Yes: near Station

Parking charges? 27 156 61 356 12 69 114 2 Yes: for non-resident parking 3 Yes: High St / side roads 1 Yes: Pondcroft Road Resident parking 54 310 29 167 17 104 142 2 Yes: near station zones? 3 Yes: Gun Lane / Near School / Stockens Green

12. COUNTRYSIDE 1 Enjoy easy access to both countryside & town As a reason to live Do you value the local 94 548 2 11 4 21 64 2 Against Green Belt countryside: here? development/coalescence with Stevenage 3 Main reason for living here

1 Good for walks For leisure pursuits? 79 458 6 34 15 91 43 2 Good for cycle rides 3 Need safer cycle routes

1 Very important For its public rights 78 454 4 21 18 108 39 2 Poor maintenance of of way? bridleways/cycle paths 3 Need more bridleways 13. HOUSING 1 Avoid coalescence with Stevenage Affordable housing? 45 259 48 277 7 44 167 Would you support 2 Insufficient infrastructure limited housing 3 Needed for young/ young development on village couples/ first time buyers edges if it provided: 1 Insufficient infrastructure 2 Avoid coalescence with Other types of (assumes a need identified in 21 121 61 354 18 104 96 Stevenage Housing Needs Survey) housing? 3 Needed for local young /first time buyers/renters and elderly. 1 Avoid coalescence with Funds to improve Stevenage 50 289 32 187 18 104 101 village? 2 To improve what? 3 Funds/improvements welcome

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Results of the Community Survey – Sept 2004

RESPONSES QUESTION No. of TOP 3 WRITTEN No YES NO Written COMMMENTS & Opinion Comments CONCERNS % Qty % Qty % Qty 14. CHARACTER Local 1 What styles? (No specific style) 2 New development should be sensitive Is it important to architectural 74 435 741 19 108 112 3 Importance of St Martin’s Church, safeguard/cherish the styles? Knebworth House, Lutyens buildings following:

1 Feel & character good General village 86 500 319 11 63 111 2 What character? ‘character’? 3= Avoid becoming suburb of Stevenage 3= Need to improve High St

1 Importance of St Mary’s/St Certain Martin’s/Village Hall buildings/ 72 417 527 23 137 87 2 Retain village character, especially features? greenery 3 Do we have any? 15. PLANNING & 1 Improve off road parking Refurbishment DEVELOPMENT 80 463 953 11 66 164 2 Refurb long overdue / not pleasant of station? 3 Improve disabled/buggy access and Would you support the make more people-friendly following development More car 1 Where? within Knebworth village: 72 423 19 108 9 52 138 2 Discourage car use/commuters parking spaces? 3 Need more off street/dedicated parking

1 Currently has negative effect on village Redevelop 61 358 23 132 16 94 250 2 Causes congestion ‘Lowes’ site? 3= Important to village 3= Use site for car parking

A village 1 Yes, but where? 59 341 20 117 21 122 170 green/square? 2 Use St Martin’s green 3 Use Lowe’s site 16. PLANNING & A secondary 1 Yes: school needed 36 208 36 211 28 165 119 DEVELOPMENT school? 2 Would create traffic problems 3 Not needed Would you support the 1 Already well served Sporting following development 52 303 17 96 31 183 102 2 Need swimming pool facilities? within Knebworth Parish: 3 Already have three Recs & new pavilion (development within the parish may 1 Try to keep Lowes in parish involve green field sites) A new site for 72 419 16 91 12 71 216 2 Needs to be away from village centre Lowe’s yard? 3 Would solve many problems if relocated

1 We already have one - the A1(M) A bypass? 40 234 42 241 18 106 235 2 Yes: bypass needed 3 No: would have negative impact

17. GENERAL 1Traffic & parking 2 Unsociable behaviour 269 Are there any other 3 Maintenance/cleaning of pavements, issues you would like to verges, pathways, hedges, etc see addressed?

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Community Development

SECTION 1

COMMUNITY DEVELOPMENT

1.1 COMMUNITY SPIRIT

1.2 COMMUNICATIONS

1.3 VOLUNTARY GROUPS & CHURCHES

1.4 SPORT & LEISURE

1.5 YOUNG PEOPLE

SECTION 1 SECTION 2 SECTION 3 SECTION 4 SECTION 5 SECTION 6 Community Schools and Community Care Traffic, Transport Local Environment Development Library and Safety and Parking Economy and Housing Page 14 Page 20 Page 26 Page 32 Page 48 Page 54

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Community Development

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Community Development

1.1 COMMUNITY SPIRIT

Knebworth is a large village with a parish population of over 4,300. The two parts of the village, Knebworth Village and Old Knebworth, are geographically and, to some extent, socially divided and although there are plenty of clubs and leisure activities on offer, groups seem to operate independently and there are very few opportunities for the whole village to get together at events such as fetes, festivals, fireworks displays, etc. Awareness of leisure and social opportunities is not good and the lack of a village- wide newsletter is considered a problem. Voluntary groups are active but in need of more volunteer support. The Community Survey showed that 92% agreed that a sense of community is important, although Written Comments were divided as to whether Knebworth actually has a sense of community. 84% felt that community events are an essential part of village life and there were numerous requests for more village wide events. The feedback from the Teenage Link meeting also identified the need for more village wide events. Many considered Knebworth House and Park to be a major asset and an important part of the village community but feedback suggests that there is room for improvement in community relations, particularly on issues such as consent for building work, arrangements for major events and entrance fees.

1.1 COMMUNITY SPIRIT HIGH PRIORITY OVERALL Aim To enhance community spirit and involvement and a sense of pride and belonging

Lead Volunteer Action Group reporting to Parish Council

Contri- Village Organisations, Churches, Schools, Parish News Editor, Comet Column, Village Website, Parish Council, butors Knebworth Village Trust, Sports & Leisure Clubs, Library/Herts County Council, Knebworth House Archivist, Knebworth Estate, Cobbold Family, CDA for Herts (Community Development Agency)

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

1.1.1 Improve communications within the See Section 1.2 HIGH Funds - Low parish (started) Volunteers Influence Publicity 1.1.2 Facilitate more organised events for Consult with Local Organisations HIGH Funds - Low the whole parish Seek funding and volunteers (started) Volunteers Consider village fete/festival Publicity 1.1.3 Encourage greater awareness of, Improve publicity MEDIUM Funds - Med participation in, and support for, Provide more networking opportunities (started) Volunteers voluntary groups (see Section 1.3) Consider setting up a Community Association Publicity Consider ‘Volunteer’ coordinator/timebank Travel support for those with mobility problems Update Community Directory 1.1.4 Improve awareness of existing sport Update Community Directory & Website MEDIUM Funds - Low and leisure clubs and facilities Consider village open events to showcase clubs (started) Publicity

1.1.5 Promote greater awareness of Set up local history group LOW Funds - Med Knebworth’s history and heritage, Produce parish map with sites of interest Volunteers particularly for children/teenagers Involve school in projects/art work Expertise (see Sections 6.4.5. and 6.5.5). Guided parish walks/beating the bounds (artist/ Consider museum/display in library historian) Maximise links with Knebworth House Update local history books 1.1.6 Foster community relations with Share survey results and ideas with Knebworth LOW Influence Knebworth House Estate and the Cobbold Family (started) Publicity Identify opportunities for community events at the House/Park. Review house alteration licensing/covenants. Improve communications for major events.

KEY: Funds Low (less than £2,000), Medium (£2000 to £10,000), High (more than £10,000).

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Community Development

1.2 COMMUNICATIONS

For various reasons, including its relatively large size, the spread between two villages and proximity to Stevenage, Knebworth suffers from the lack of a single local newspaper or newsletter which is delivered to the whole parish. There is a village website but the survey showed that this is not well known and used. We also have an excellent parish magazine produced by the Parochial Church Council but this is delivered by subscription only and reaches less than half of the homes. A free advertising booklet has recently started distribution but this concentrates on advertising for local shops and businesses and carries very little Knebworth news, although there is a small free section for community information. Without an effective means of communicating with the whole village, the publicity of events, public notices and community information is patchy at best.

1.2 COMMUNICATIONS MEDIUM PRIORITY OVERALL Aim To improve village-wide communications

Lead Volunteer Action Group reporting to Parish Council

Contri- Parish Council, Parochial Church Council, Knebworth Village Trust, Village Organisations & Clubs, Parish News Editor, butors Lookaround Knebworth Editor, Comet Column, Village Website, Library/Herts County Council, North Herts District Council, CDA for Herts.

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

1.2.1 Increase distribution and review Discuss options with Editor and Parochial HIGH Funds - Low format of existing parish magazine Church Council (started) Influence 1.2.2 Set up a village information centre Seek consent from Library Service HIGH Influence in the library Find volunteer to manage table/display (started) Volunteer 1.2.3 Update and distribute community Find volunteer to update information & produce HIGH Funds - Low directory (Also see Section 1.3.2) directory. Arrange distribution and funds. (started) Volunteer 1.2.4 Consider free village-wide Discuss with existing news providers and Parish MEDIUM Funds - Low newsletter Council. Consider viability and funding options. Volunteers Gauge demand for electronic newsletter. 1.2.5 Increase coverage of Knebworth in Promote awareness of contact details and tips MEDIUM Publicity local papers and magazines for getting coverage. Training Approach editors. 1.2.6 Improve communications between Consider setting up a Residents Association or a MEDIUM Funds - Low the various sectors of the village Knebworth Community Association with Volunteers community and the two parts of the representatives from residents, businesses, Influence village groups, churches, schools, Parish Council, etc 1.2.7 Introduce ‘Welcome Pack’ for Find a lead organisation, seek LOW Funds - Low people moving into the parish – for funding/sponsorship, form team of volunteers to Volunteers distribution by estate and letting produce/sort advertising. Influence agents and sale in shops 1.2.8 Consider potential for more Discuss with Parish Council LOW Funds - Med prominent events/community notice Identify suitable sites/board designs Influence boards Sort capital and ongoing funding Agree ongoing management/maintenance 1.2.9 Increase awareness and use of the Discuss with volunteer website provider LOW Funds - Low village website www.knebworth.org Promote awareness through printed media Influence and Hertbeat FM radio station Review website content/demand Publicity (based in Knebworth) Consider leaflet drop Approach Hertbeat FM, local news slot, sponsorship, higher profile in village

1.3 VOLUNTARY GROUPS & CHURCHES

The survey showed that the community greatly appreciates the work of voluntary groups although there seems to be a lack of information about what is on offer and some of the groups are struggling to find volunteers. The contribution of the churches is also highly valued, even by those who do not regularly attend. However, Written Comments suggest that the churches may need to be more proactive in ‘reaching out’ to the rest of the community although it is clear that there is a general lack of awareness regarding the churches’ contribution to the community through such initiatives such as The Good Egg Club, The Good Neighbour Scheme and of course the Parish News magazine.

There is a general lack of communication and coordination between the numerous groups offering activities and organising events and much competition for fundraising and volunteer support. Publicity for events is a problem.

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Community Development

1.3 VOLUNTARY GROUPS & CHURCHES MEDIUM PRIORITY OVERALL Aim To improve publicity for church and voluntary group activities and promote volunteer involvement.

Lead Volunteer Action Group reporting to Parish Council

Contri- Churches, Voluntary Groups, Knebworth Village Trust, Council for Voluntary Services, North Herts District Council, CDA butors for Herts

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

1.3.1 Liaise with Knebworth Family of Discussions already opened HIGH Influence Churches and feedback the results and Consider ideas for ‘reaching out’ (started) suggestions from the Community Survey 1.3.2 Update and distribute a community Find volunteer to update information & HIGH Funds - Low directory including church and voluntary produce directory. Arrange distribution and (started) Volunteer groups funds. (Also see Section 1.2.3) 1.3.3 Publicise the work of voluntary groups See Communication Section 1.2 MEDIUM Funds - Low and volunteer opportunities in Volunteers magazines and newsletters Publicity 1.3.4 Consider setting up a volunteer time Seek advice from CDA for Herts and find out LOW Funds - Med bank and recruitment coordinator if done in other villages. Would need lead Volunteers organisation and funding. Could be done as Training part of Community Association 1.3.5 Improve communications between the Consider setting up a Community LOW Volunteers various voluntary groups Association (started) Consider village open events to showcase voluntary groups and recruit volunteers – perhaps on St Martin’s Green.

1.4 SPORT & LEISURE

With the exception of leisure provision for teenagers (see below 1.5), it seems that residents are generally satisfied with the range and level of sport and leisure facilities on offer within the parish and nearby, although there were some requests for a village swimming pool and indoor sport/leisure facility. Focus Group research also shows that some of the sports clubs and the teenagers would support the idea of a small community sports centre within the main village. Requests for improvements to children’s play areas in the recreation grounds are already being dealt with by the Parish Council.

1.4 SPORT & LEISURE MEDIUM PRIORITY OVERALL Aim To support existing sports and leisure clubs and improve leisure facilities for teenagers.

Lead Parish Council

Contri- Teenagers, Herts Youth Service (Youth Club), North Herts District Council, Knebworth Village Trust, Sports & Leisure butors Clubs, JMI School, Funding Bodies

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

1.4.1 Improve leisure facilities for teenagers See Section 1.5 HIGH Funds – High (see ideas from Teenage Link meeting) (started) 1.4.2 Promote publicity of existing sports and See Section 1.1.4 MEDIUM Publicity leisure clubs 1.4.3 Consider opportunities to assist with and Investigate grant funding opportunities MEDIUM Publicity increase awareness of funding opportunities for major projects and establish Expertise to improve facilities. priorities. Training Seek advice from CDA for Herts Pass on information to clubs on grants for smaller projects – publicise funding events

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Community Development

1.4.4 Look at the feasibility of providing a Establish demand, meet with MEDIUM Funds – High community sports centre with special clubs/school, take advice on capital Influence consideration for children, teenagers, the and ongoing costs, consider site Volunteers elderly and disabled. options, discuss with North Herts Expertise Planning, check grant funding Prof. Advice 1.4.5 Provide more opportunities for sports and Consider setting up a Community LOW Volunteers leisure clubs to network with each other and Association other sectors of the community. Consider village open events to showcase activities and provide networking opportunity

KEY: Shaded Action Land-use/planning implications Funds Low (less than £2,000), Medium (£2000 to £10,000), High (more than £10,000).

1.5 YOUNG PEOPLE

As the community survey did not successfully engage with under 18s, a special Teenage Link meeting was organised in October 2005 with the support of the Parish Council, NHDC, CDA for Herts and Herts Youth Service. This was attended by 40 teenagers and the main points to emerge were:

- The need for more opportunities for youngsters to have their say - Agreement on suitable places to hang out without causing a nuisance - Better lighting in the main Recreation Ground - More cheap/free sports/leisure facilities in the village - Opportunities to expand and shape existing asset of youth club with older teenagers in mind - Funding and adult help to support their ideas - Café nights – for teenagers , by teenagers (perhaps as part of Youth Club) - Need to improve reputation of young people – only minority who cause real trouble. - Teenage music events - Digital projector/satellite TV/DVD player for film nights and youth club - Opportunities to be more involved with the JMI school (of which many of the teenagers have fond memories)

1.5 YOUNG PEOPLE HIGH PRIORITY OVERALL Aim To improve communications with and offer greater support for the teenage community.

Lead Volunteer Action Group reporting to Parish Council

Contri- Teenagers, Parish Council, Herts Youth Service (Youth Club), North Herts District Council, Knebworth Village Trust, JMI butors School

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

1.5.1 Offer regular teenage open meetings Find volunteer adults to arrange meetings HIGH Funds – Low (at least once or twice a year) Liaise with youth services, Parish Council (started) Volunteers and other authorities. Publicity 1.5.2 Set up a teenage Action Group to take Group has been set up and is working with HIGH Volunteers forward some of the ideas from the Parish Council and Youth Club (started) Teenage Link meeting 1.5.3 Enlist the help of more adult volunteers to Clarify volunteer needs HIGH Volunteers assist with fundraising and project Take advice from CDA for Herts, especially Expertise management on CRB checks, insurance, etc. Training Liaise with churches/existing youth groups Consider fun recruitment initiatives 1.5.4 Work with Herts Youth Service in trying to Discussions already opened HIGH Funds – Med improve and adapt the youth club to suit (NB. Youth Club temporarily closed as at (started) Volunteers the needs of the teenagers 27.2.07) 1.5.5 Consider initiatives to involve the Discuss ideas with teenagers MEDIUM Volunteers youngsters more in the community and in Identify opportunities particular improve relations between the Seek help from CDA for Herts elderly and the teenagers. Find out what goes on in other communities 1.5.6 Liaise with the JMI school on options for Discuss ideas with teenagers MEDIUM Volunteers greater teenage involvement Approach JMI School

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Schools and Library

SECTION 2

SCHOOLS AND LIBRARY

2.1 PRE-SCHOOLS AND NURSERIES

2.2 PRIMARY SCHOOL

2.3 SECONDARY SCHOOLS

2.4 LIBRARY

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Schools and Library

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Schools and Library

2.1 PRE-SCHOOLS AND NURSERIES

The parish is fortunate to have the choice of two pre-schools/nurseries and one nursery (based at the JMI School). All three received positive feedback in the Community Survey. However there is concern that possible changes in national or county education policy may upset the current balance and jeopardise the future of early learning provision within the parish.

The only negative feedback related to parking and road safety problems outside Stepping Stones Pre-School on London Road.

2.1 PRE- SCHOOLS AND NURSERIES MEDIUM PRIORITY OVERALL Aim To maintain and support the existing choice and high quality of pre-school/nursery provision within the parish.

Lead Volunteer Action Group reporting to Parish Council

Contri- Pre-Schools/Nurseries (Staff and Management Committees), Parents, Parish Council, Herts County Council, North butors Herts District Council, District Councillors, County Councillors, Local MP

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

2.1.1 Monitor county and government Work with the pre-school/nursery communities MEDIUM Volunteers policy on nursery and pre-schools and education authority to establish facts. Influence and resist any changes which might If needed, work with the three pre-schools/ Publicity reduce or dilute current provision. nurseries and parents to agree action plan to influence policy and elected officials. Continue to monitor policy at regular intervals 2.1.2 Support the pre-schools/nurseries in Identify ‘wish list’ for improvements/needs and MEDIUM Funds – High identifying and pursuing overall vision for the future of pre-school and Volunteers opportunities to improve facilities nursery provision in the parish Influence with particular reference to parking Research funding opportunities and share grant and road safety issues (see information Transport Sections 4.1 and 4.2). Encourage staff and parents to help produce and support proposed School Travel Plan (see Section 4.1.4)

KEY:

Shaded Action Land-use/planning implications

Funds Low (less than £2,000), Medium (£2000 to £10,000), High (more than £10,000).

2.2 PRIMARY SCHOOL

The Community Survey showed that the vast majority are satisfied with primary school provision (only 3% not satisfied) and Written Comments were very positive. However, there was concern about the availability of places for children living within the parish as several village children did not get places in September 2005. This was partly due to the exceptionally large year group in 2005 and was not an issue in 2006. However it is acknowledged that there is an ongoing problem which could become critical especially if there is any new housing development in or around the village.

Written Comments and Focus Group research highlighted the need to address parking and road safety issues associated with having a thriving JMI school in the centre of the village and to encourage more walking/cycling.

Other suggestions included extending school hours, improving sports facilities, better links with the pre-schools and maximising use of the school premises for the benefit of the community. Discussions with the teenage community revealed that many have fond memories of primary school and would like to retain greater links once they have moved on to secondary school.

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Schools and Library

2.2 PRIMARY SCHOOL HIGH PRIORITY OVERALL Aims 1. To maintain and support the high standard of primary school provision within the parish. 2. To seek to influence school admissions policy to ensure that all children living in Knebworth should have guaranteed access to a place, should they require it. 3. To support measures to reduce the safety risk to pedestrians near the school and alleviate parking problems. Lead Volunteer Action Group reporting to Parish Council

Contri- JMI School (Staff and Governors), Parish Council, Herts County Council, North Herts District Council, District butors Councillors, County Councillors, Local MP, CDA for Herts, Teenagers

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

2.2.1 Seek to influence admissions Study local demographics and identify trends and HIGH Volunteers policy to ensure sufficient places potential problems. Influence for children living within the parish Liaise with school governors, staff, education Publicity with particular reference to the authority and elected officials to clarify extent of effects of additional housing. problem and consider possible solutions. Consider implications of new housing and how the school might cope/what resources would be needed. If necessary, agree action plan and lobby education authority. 2.2.2 Assess parking and road safety Work with JMI school community and recruit HIGH Funds - High issues and seek to address them volunteers to join School Travel Plan Group. Volunteers as part of a School Travel Plan See Section 4.1.4. Influence and Village Travel Plan. 2.2.3 Monitor and influence local Work with Parish Council and NHDC to highlight MEDIUM Volunteers housing development proposals traffic/parking issues and lack of spare capacity at Influence for the benefit of the Knebworth JMI school when considering any development primary school community. proposals within and beyond the parish. Raise awareness of such schemes, including implications. Ensure best outcome for JMI school where developments are permitted i.e. through Section 106 improvements 2.2.4 Support the JMI School in Work with school community to identify ‘Wish List’ LOW Funds - High identifying and pursuing and long term vision. Volunteers opportunities to improve facilities. Assess costs/feasibility Influence Fully assess the need and support for a village Expertise sports centre available for school use (see Section 1.4.4) 2.2.5 Consider initiatives for making Work with governors/staff to assess any spare LOW Volunteers best use of the JMI School capacity for out of hours use Influence buildings and land for the benefit Brainstorm ideas and assess demand of the community with particular Consider feasibility and implications (security, reference to involving the teenage insurance, etc) community. Liaise with teenage community, staff and governors - brainstorm ideas for more teenage involvement with school community.

2.3 SECONDARY SCHOOLS

It is clear from the Community Survey that there is considerable concern about the current choice and standards of secondary schools serving Knebworth – 27% not satisfied, 10% satisfied, 63% no opinion. However, opinion is equally divided for and against the idea of building a new secondary school within the parish with worries about the traffic problems it would generate. The Focus Group research shows that, with predicted falls in the numbers of secondary school children in the area over the next 20 years, the County Council is more likely to consider closing, merging or enlarging existing schools rather than building new ones for village communities. Current policy means that a new school would need approx 900 pupils to be viable and even taking into account Datchworth, Codicote, Oaklands, Woolmer Green and surrounds, the numbers do not support the case.

On balance, the Focus Group concluded that it would not be realistic to pursue the principle of building a secondary school in or near the parish in the current climate. However, it is recommended that the Community should remain vigilant to changes in education policy and the implications of new housing development in the area. It is also suggested that efforts should be concentrated on working with existing secondary schools to help improve education standards and community relations between the schools and the village.

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Schools and Library

The dedicated school bus service to Stevenage secondary schools is considered essential to the community although there are some safety issues associated with waiting/drop-off points and bus routes through the village. Children travelling to Hitchin schools are required to use public transport. School travel is dealt with in Section 4.4

2.3 SECONDARY SCHOOLS MEDIUM PRIORITY OVERALL Aim To be vigilant to opportunities to improve the choice and standards of secondary school provision for parish children.

Lead Volunteer Action Group reporting to Parish Council

Contri- Head teachers, Governors, Parents, Primary and Secondary school children, Parish Council, District & County butors Councillors, Local MP

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

2.3.1 Monitor education policy relating Research and monitor policy and alert community HIGH Volunteers to secondary schools to possible changes (including possible school Influence mergers) Publicity If necessary, initiate campaigns to influence education authorities and elected officials 2.3.2 Monitor and influence local Monitor local housing proposals within parish, in MEDIUM Volunteers housing development proposals adjoining villages and in Stevenage Influence for the benefit of the Knebworth Consider changes which might affect need for new secondary school community. secondary school or put extra pressure on existing schools. If necessary, initiate campaign to influence education authorities and elected officials 2.3.3 Work with secondary schools, the Engage with primary and secondary schools, LOW Funds - Low JMI and village families to improve children, parents & County Council to brainstorm Volunteers publicity of and involvement with ideas Influence the secondary schools. Carry out consultation, assess feasibility and Publicity funding Survey older children and parents to gauge satisfaction levels (concerns highest amongst primary school parents) Prepare action plan and carry out 2.3.4 Work with the secondary schools Identify target schools LOW Funds - Med and the County Council in Engage with head teachers, governors and Volunteers identifying ways in which the County Council, Parish Council and school Influence community might help improve children to consider ideas. Expertise education standards e.g. Assess demand, feasibility and funding options volunteering at schools, village Encourage parents to become Governors homework clubs/ tutor groups, etc.

KEY: Shaded Action Land-use/planning implications Funds Low (less than £2,000), Medium (£2000 to £10,000), High (more than £10,000).

2.4 LIBRARY

The village library is relatively small and suffers from lack of use which means that staffing levels and opening hours have gradually been eroded over recent years. 88% of respondents to the Community Survey agreed that the library is a valuable asset to the community and most of the Written Comments related to the perceived problem of opening hours. Irregular opening hours were causing confusion but since the Community Survey was carried out the library has carried out its own consultation and as from March 2007 opening hours have been simplified. (2pm – 6pm each week day and 9am -1pm Saturdays).

The library is conveniently located in the centre of the village and there is a strong feeling that better use could be made of the building (perhaps involving voluntary organisations) which may in turn help protect its future. Car parking is limited but there is a small area of land at the rear of the building which may have potential either for additional parking or to extend the building.

The opportunities for diversifying its use are obvious and residents have suggested numerous excellent ideas including book clubs, music events, teenage activities, café and even a museum area (the Survey identified the need to improve awareness of Knebworth’s history to help foster a sense of belonging and pride of place, particularly amongst children/teenagers).

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Schools and Library

2.4 LIBRARY MEDIUM PRIORITY OVERALL Aim To secure the long term future of the library in the parish

Lead Volunteer Action Group reporting to Parish Council

Contri- Librarians, Library Service/Herts County Council, Village organisations and voluntary groups, Parish Council, District butors Councillors, County Councillors, Local MP, JMI School and Pre-schools/Nurseries, Teenagers

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

2.4.1 Encourage greater awareness Hold open ‘workshop’ to pool ideas MEDIUM Funds - Low and use of the library facility Develop publicity with the library. Volunteers Host more events to draw people in Diversify services - see Section 2.4.2 2.4.2 Promote ideas for making better Hold open workshops to pool ideas and discuss MEDIUM Funds - Med use of the library building e.g. with library service Volunteers book clubs, café, school visits, Liaise with village organisations, schools, Influence teenage evenings, over 55’s residents, teenagers, etc Publicity events, music club, village Carry out feasibility study on options information point, village museum, Work with schools to forge closer links e.g. time- etc table for visiting authors. Work with NHDC museums department 2.4.3 Press for longer opening hours in Monitor new opening hours LOW Volunteers conjunction with Section 2.4.2. Influence (since survey, hours have been Publicity changed) 2.4.4 Consider extending/improving the Work with Parish Council, County Council, NHDC LOW Funds - High existing building or planning dept and landowners to consider options. Volunteers relocation/redevelopment Identify funding sources Influence elsewhere within the village e.g. Expertise as part of a new community Prof. Advice centre. 2.4.5 Consider schemes to assist with Feed into Village Travel Plan. LOW Funds - med travel to and from the library for Consult residents with mobility problems and Volunteers residents with mobility problems make recommendations Influence Expertise

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Community Care and Safety

SECTION 3

COMMUNITY CARE AND SAFETY

3.1 CRIME AND POLICING

3.2 GP SERVICES

3.3 DISABLED AND ELDERLY

SECTION 1 SECTION 2 SECTION 3 SECTION 4 SECTION 5 SECTION 6 Community Schools and Community Traffic, Transport Local Environment Development Library Care and Safety and Parking Economy and Housing Page 14 Page 20 Page 26 Page 32 Page 48 Page 54

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Community Care and Safety

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Community Care and Safety

3.1 CRIME AND POLICING

Problems with antisocial behaviour and the apparent lack of police presence were top of the list of priorities for many villagers. 95% want to see a greater police presence (both foot and car patrols) around the parish and there were numerous calls for the return of a Village Bobby. However there was praise, especially from the teenagers, for the PC and PCSO and it is recognised that they are covering a large area and are not able to dedicate as much time as they might like to Knebworth. There appears to be a lack of awareness about the Mobile Police Station and negative feedback about its efficacy.

70% would support a targeted alcohol ban with special mention of the ‘High St’, railway station and recreation grounds. Written Comments included suggestions to limit opening hours and improve control of under-age alcohol sales.

The use of CCTV was approved of by 82% provided it does not become a replacement for ‘real’ policing. Since the Community Survey the Parish Council has arranged for the installation of CCTV cameras in two locations along the High St. Other locations suggested in the survey include the Station/Station Public House and the main Recreation Ground.

Focus Group research looked at various security options including the use of private security patrols for problem areas. However, accountability and insurance issues and the substantial costs involved would seem to preclude this option for the time being.

3.1 CRIME & POLICING HIGH PRIORITY OVERALL Aim To help reduce antisocial behaviour, crime and the fear of crime and improve police visibility and accessibility.

Lead Volunteer Action Group reporting to Parish Council

Contri- Police Authorities, Community Police Team, Neighbourhood Watch coordinators, Parish Council, Herts Youth Service, butors teenagers, seniors, youth groups, voluntary organisations, churches, schools, alcohol retailers, CDA for Herts (Community Development Agency), District Councillors, County Councillors, Local MP

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

3.1.1 Work with the local PC, the PCSOs Clarify problems, opportunities and resources HIGH Funds- High and the police authorities in Identify high priority times and locations (started) Volunteers maximising police coverage of Campaign for increased car and foot patrols Influence Knebworth parish, particularly Enlist support from elected officials Publicity during the evenings. Consider workshop to exchange ideas Maximise awareness of existing police resources, activities and contact details Increase profile of individual officers Review effectiveness of mobile police station and consider alternatives 3.1.2 Reactivate the Neighbourhood Set up public meeting HIGH Funds - Low Watch Scheme throughout the Initiate long term campaign to recruit street co- (started) Volunteers parish ordinators Publicity Publicise contacts and procedures 3.1.3 Promote initiatives for improving Publicise contact details/reporting procedures HIGH Funds - Med communications with and access to Help increase profile of individual officers (started) Volunteers the PC and PCSOs. Work with seniors, teenagers, schools and Influence voluntary groups Review mobile police station and comments box and consider alternatives Consider confidential teenage help-line/village contact for reporting problems 3.1.4 Target initiatives for dealing with Engage with teenagers, parents, alcohol HIGH Funds - High recognised ‘trouble spots’ such as retailers, pubs, youth groups, rail authorities, etc (started) Volunteers the recreation grounds, near the to consider options Prof. Advice bottle bank and the railway station. Improve teenage facilities to discourage hanging around on street corners Consider additional security measures such as CCTV Lobby for increased police/PCSO patrols Research successful initiatives in other communities (Private security patrols ruled out at this stage) 3.1.5 Work with village alcohol retailers in Meet with police and retailers to discuss issues MEDIUM Volunteers controlling under-age alcohol sales. including staff training and support (started) Training Support initiatives to publicise amongst teenagers

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Community Care and Safety

3.1.6 Consider initiatives for improving See Section 1.5 MEDIUM Funds - High facilities for teenagers and relations Engage with teenagers, families, schools, youth (started) Volunteers between teenagers and the rest of groups, seniors, voluntary groups, churches and Influence the community, especially with CDA for Herts to brainstorm ideas and identify Publicity seniors opportunities Research feasibility, resources and funding options 3.1.7 Consider alcohol bans in public Work with police authorities and North Herts MEDIUM Funds- High areas such as the High St, station District Council to clarify current regulations Influence area and recreation grounds Research feasibility and cost of implementing Prof. Advice new by-laws Public Opinion Research success of similar initiatives in other communities Consult public 3.1.8 Monitor the effectiveness of CCTV Monitor crime figures on ‘High St’ MEDIUM Funds - High cameras in the ‘High St’ and Produce justification and case for increased Volunteers consider additional locations. CCTV - collect records relating to incidents influence around the station, recreation grounds, etc Publicity Investigate funding options 3.1.9 Carry out a lighting and security Recruit volunteers to carry out survey and LOW Funds - High survey and identify potential danger present report to discuss with the police and Volunteers spots. Highways authorities Expertise

KEY: Shaded Action Land-use/planning implications Funds Low (less than £2,000), Medium (£2000 to £10,000), High (more than £10,000).

3.2 GP SERVICES

Although 52% were satisfied with GP services, 20% were not and there was a high number of Written Comments relating to difficulties in getting appointments and the need for more GPs. There were several requests for a new health centre offering a wider range of treatments, better provision for those with mobility problems and a more flexible appointment system.

Shortly after the Community Survey was carried out, the local Primary Care Trust announced that it was considering the closure of the Knebworth GP Surgery with services being relocated to a new super-surgery in south Stevenage. This lead to a significant public outcry and, although it is acknowledged that some medical services may be better provided in a new state of the art super surgery, there was a clear consensus that it would be unreasonable and environmentally unsound to expect a village population of over 4,000, many without access to a car, to travel by car, bus or taxi to Stevenage for day to day GP services. The practice also serves nearby villages such as Datchworth, Codicote and Woolmer Green, covering approx 8,000 people in all.

It is understood that the GPs have now renewed the lease on the existing premises for the short term but the threat of closure remains and the retention of a GP surgery in the parish is considered a top priority.

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Community Care and Safety

3.2 GP SERVICES HIGH PRIORITY OVERALL Aim To maintain and improve GP services in the parish.

Lead Parish Council

Contri- Knebworth GPs and practice staff, East and North Herts Primary Care Trust (or replacement body), patients, North Herts butors District Council, District Councillors, Local MP

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

3.2.1 Influence the GPs, PCT, politicians Work with Parish Council to ensure that community HIGH Funds- High and other decision-makers in opinion is heard on potential closure of surgery and (started) Volunteers securing the future of a GP surgery relocation to Stevenage Influence within the parish. Maintain pressure using campaign and lobbying Publicity Work with GPs and Primary Care Trust Expertise Engage support of MP and District Councillors Public opinion Support GPs in finding a sustainable solution including options for alternative or new premises in the village Consider funding implications/options Enlist the help of experts/professionals if required Consult the public on any proposals 3.2.2 Consider ways of providing and Determine support from GPs MEDIUM Funds - High maintaining a new health centre Research options, feasibility, funding Influence within Knebworth Village, taking into Work with GPs, PCT, Parish Council and Expertise account possible additional housing landowners and politicians Prof. Advice in the local area. Seek professional advice as needed Public opinion Consult the public on any proposals 3.2.3 Feedback the survey results and Send copy of survey results and set up meeting MEDIUM Volunteers Written Comments to the GPs with with GPs to discuss options (done) (started) particular reference to appointment problems.

3.3 DISABLED AND ELDERLY

There were 132 responses to the question relating to community provision for the elderly and 81 of these were satisfied with the care and services available. However, 51 responses were negative with concerns relating to difficulties in accessing help, the shortage of carers and lack of affordable housing for carers to live in Knebworth, lack of daytime activities and places to meet. There was praise for the village Good Neighbour Scheme and the Link-Up Lunch Club both of which are run by volunteers.

87 residents responded to the question relating to provision for disabled members of the community of which 43 were satisfied and 44 not satisfied. Comments suggested that social services support has been improving but it is still a struggle to get adequate support, especially for family carers. The lack of respite care is identified as a particular problem.

The Focus Group research also identified problems with disabled access and parking in the village centre with particular concern for the total lack of disabled access to the railway station and the poor condition of many pavements. For those with mobility problems who do not have access to a car, travel within the parish (even to shops and the GP surgery) is impossible without assistance.

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3.3 DISABLED & ELDERLY MEDIUM PRIORITY OVERALL Aim To improve access, facilities and support for the elderly and disabled members of the community and their carers.

Lead Volunteer Action Group reporting to Parish Council

Contrib Knebworth GP’s and practice staff, East and North Herts Primary Care Trust (or replacement body), Social Services, utors elderly and disabled community and carers, Parish Council, North Herts District Council, voluntary groups, leisure activity providers, rail authorities, highways and parking authorities, CDA for Herts, Local MP

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

3.3.1 Seek to ensure that there is a GP See Section 3.2.1 and ensure disabled access HIGH Funds - High service based in the village with easy taken into account when considering premises Volunteers access for those with mobility problems solutions Influence Publicity Expertise 3.3.2 Improve awareness of and access to Work with the vulnerable and their carers, GPs, HIGH Funds - Low care and support services. PCT, Social Services and voluntary groups to Volunteers identify and prioritise specific problem areas Publicity and consider options for improvements Expertise Research services available and consider ways Public of improving coordination of service providers, Opinion communications and publicity including possible village information line, leaflet, website page, volunteer contact. Identify grants and other sources of funding to assist implementation 3.3.3 Review leisure activities and facilities Research existing activities and consult MEDIUM Funds - Med suitable for the elderly and disabled and providers and voluntary groups Volunteers work with providers to improve Identify gaps/problems/opportunities Influence awareness of and access to existing Consider improvement options, feasibility and Publicity opportunities and identify new funding Expertise opportunities. Support providers in implementing changes Raise awareness within target community (See Section 3.3.5) 3.3.4 Carry out a disabled access audit Recruit volunteers to carry out audit and MEDIUM Funds - High around the parish and identify problems highlight priorities Volunteers and opportunities Review disabled parking provision Professional Consider feasibility and funding Advice Work with land/property owners and Parish Council and other authorities to implement improvements 3.3.5 Work with the disabled and elderly and Carry out consultation exercise and feed MEDIUM Volunteers their carers in identifying travel and information to Village Travel Plan Group transport needs within the parish e.g. to shops, library, social clubs, doctors, etc 3.3.6 Work with rail service providers in Also see Section 4.2.8. MEDIUM Volunteers considering the provision of disabled Work with disabled community to prepare case access to Knebworth railway station. to present to the Village Travel Plan Group and the rail authorities

KEY: Shaded Action Land-use/planning implications Funds Low (less than £2,000), Medium (£2000 to £10,000), High (more than £10,000).

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SECTION 4

TRAFFIC, TRANSPORT AND PARKING

4.0 GENERAL INTRODUCTION

4.1 ACTION AREA 1 – “High Street”/ London Road and Side Roads

4.2 ACTION AREA 2 – Railway Station Station Road Bridge and Surrounding Area

4.3 ACTION AREA 3 – Safety, Speeding and Rat Runs

4.4 ACTION AREA 4 – Public/Community Transport, Walking and Cycling

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4.0a GENERAL INTRODUCTION

In traffic terms, Knebworth is famous for its narrow ‘High Street’ which challenges the driving skills of those who dare to pass through the village! On an average day, traffic moves slowly but steadily during the peak periods but it doesn’t take much to bring things to a grinding halt and cause long tailbacks on the B197. A badly parked delivery vehicle, problems on the A1(M) or two buses trying to pass is often enough to tip the balance. With the ‘High Street’ (the section of London Road between Watton Road and St Martin’s Road) also serving as the main village car park for shop customers, delivery vehicles, and school-run drivers, there is direct conflict between local parking needs and maintaining traffic flow through the village.

Not surprisingly, traffic congestion and parking emerged as the top two priorities from the Community Survey with over 1200 Written Comments on these subjects alone.

The Travel Focus Group has examined the Written Comments and suggestions from the Community Survey and also carried out research on accident statistics and speeding data, various traffic surveys, pedestrian flow counts and parking surveys with residents and businesses. They have also had numerous meetings and discussions with Herts Highways, North Herts District Council and local police.

The findings show a complex web of issues, many of which are interlinked and where solving one problem could easily create a new one or simply push the problem elsewhere. For example, although the parking along the ‘High Street’ causes congestion problems it does have the effect of slowing traffic. If parking were to be restricted to one side of the road, traffic flow may improve but increased speeds would present a real risk to pedestrian safety. Hence further measures would be required to reduce speeds whilst still allowing traffic to flow more steadily. It follows that with less parking spaces available on the ‘High Street’, more people would park in surrounding side roads causing further congestion and safety issues - unless more off-street public car parking could be provided. Of course, it would also be important to ensure that any changes do not have a detrimental effect on the character and commercial viability of the parish.

It is fair to say that the success of any traffic and parking schemes will be inextricably linked to the future of the Chas Lowe sites. If Lowes stay, as many would hope that they will, there will be some major hurdles to overcome. However, Lowes have indicated that they are in search of larger premises and, if they go, the redevelopment of the site could present a make or break opportunity to tackle these persistent traffic and parking problems which have plagued our village for so long.

For many, the convenience of the railway station and local shops and the benefit of a thriving village JMI school are good reasons for living in Knebworth. However, these assets can generate serious traffic and parking problems with no obvious solutions. The Action Plan does not claim to have any radical solutions but it does suggest a series of improvements which might help ease the problems and minimise safety risks. Unless the shops and station close and the school relocates, the community will need to accept that there will always be some degree of associated parking and congestion but we can and should strive to keep this to an acceptable and safe level.

The Wish List is long and expensive and we will need to be realistic in what can be achieved within the timescale of the Parish Plan - numerous projects will extend beyond 5 years but have been included because, by nature, highways projects require long term planning. We will also need to be imaginative in overcoming the barriers we are likely to face in meeting local authority and funding criteria. When the justification for highway improvements is often measured in terms of accident statistics and hundreds of communities across the whole county are all competing for a share of a limited funding pot, patience and persistence will be crucial in pushing Knebworth issues to the top of the local authority priority lists.

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Of course finance will be a major factor - solutions to parking and traffic problems do not come cheaply. Changes to parking and speeding restrictions involve lengthy and expensive legal processes even before the work is carried out. Land for additional parking may well be available but at what price? Even if authorities can be persuaded as to the need for our proposals, efforts will be thwarted unless suitable funding can be found.

It is acknowledged that some of the more obvious suggestions included in the action plan have been examined in the past by the Parish Council and the Highways Authorities and were found to be non-viable. However, for the sake of completeness, it was felt that all suggestions should be included to show that they are being given due consideration and to ensure that all possible angles are covered. It is hoped that as part of a combined package of measures, some options may now prove to be more viable.

4.0b COMMUNITY SURVEY RESULTS AND FOCUS GROUP FINDINGS

The survey questions covered three main issues: TRAFFIC (Congestion, Safety and Speeding), PARKING and TRANSPORT.

1. TRAFFIC

Congestion:

84% of respondents considered traffic congestion to be a significant problem and this subject provoked the highest number of comments. However, 13% did not consider congestion to be a problem and many were of the opinion that some delays and slower traffic through the ‘High Street’ is preferable to faster traffic and greater risk to pedestrians.

It is recognised that the repercussions of congestion are far more serious than mere inconvenience and delay and the consequential risks from speeding along rat runs, aggressive driving and danger to pedestrians need urgent attention.

Daily congestion problems are magnified when the A1(M) is closed or slow moving and the B197 is used as an alternative route. However, when asked if Knebworth should have a by-pass, opinion was mixed with 40% saying Yes and 42% No. Written Comments claimed that Knebworth already has a by-pass in the form of the A1(M). Other comments relating to the A1(M) noted the need to improve traffic flow by widening the two lane section north of Junction 6 and to address traffic noise which affects homes close to the motorway. On balance, the Focus Group felt that these matters are beyond the scope of the Parish Plan although there is a need to remain vigilant to opportunities to influence such factors. However, efforts should be made to improve communications with police authorities and consider options for crisis management during A1(M) closures (including major events at Knebworth Park).

Residents and traders came up with numerous bright ideas on how to improve traffic flow along the ‘High Street’ and the Focus Group has included a short list of possibilities in the Action Plan for further discussion with the traffic authorities and police.

Safety:

Statistics show that the accident rate for the parish over recent years is remarkably low and suggest that there are no major problems except for a relatively high number of collisions along Old Knebworth Lane which is a popular east-west route and often used as a rat-run to avoid congestion on the B197. It is reasonable to suggest that the relatively low accident rate is partly a reflection of the extreme awareness that villagers have to hazardous blackspots around the parish and, in some cases, just plain luck that more serious road accidents have not occurred - Station Road Bridge being one such example.

Despite these statistics, 60% of respondents felt that road and pedestrian safety is a significant problem and many pedestrians and cyclists expressed their sense of insecurity within certain areas of the village. This concern was more acute when considering the needs of children negotiating their way to and from school and also for the elderly.

Speeding:

60% agreed that excessive speeding is a problem although Focus Group research found that, in some locations, the perception of speeding was greater than the actual measured speeds. The studies also showed that ‘inappropriate’ speeding, i.e. within the legal speed limit but too fast for conditions, is a more significant problem and a review of warning signs, speed reduction measures and speed limits would be advisable, especially along the ‘High Street’ and known rat-runs. Rat-running within the village is an increasingly serious problem as drivers choose to avoid the ‘High Street’ and use Pondcroft Road, Gun Road, Gun Lane, Stockens Green, Gypsy Lane, Deards End Lane and Park Lane, often driving at inappropriate or excessive speeds.

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2. PARKING

The Community Survey and Focus Group research has identified three main parking trouble spots:

1. The ‘High Street’ and side roads 2. The roads surrounding the railway station including Park Lane, Pondcroft Road, Lytton Fields, Gun Lane and Deards Wood 3. The area around the JMI School

72% would like more public car parking in the village but were concerned about where this could be sited. 61% voted against the introduction of parking charges but the 27% who supported parking charges suggested, firstly, the area around the station and then the ‘High St’ as being suitable locations.

66% would like to see more parking restrictions especially along the ‘High St’ and side roads, Park Lane and side roads and northern ends of Pondcroft Road and Gun Lane.

There were differing views on the benefits of Residents Parking Zones, with 54% in favour and 29% against, with concern about pushing problems elsewhere. According to Written Comments, there may be some support for such a scheme on sections of Pondcroft Road and possibly other roads around the station.

Commuter parking is an emotive issue and generated many comments. In some locations it causes safety hazards and congestion and in others it causes great inconvenience to residents and resentment that, during the week, quiet residential roads are being turned into free long-stay car parks attracting both local and non-local commuters to use Knebworth as a Park and Ride point for London. Clearly the station car park is not large enough to cope with daily demand and there seems little regard on the part of the rail authorities as to the impact on the local community. Most consider the railway station to be a valuable asset and some degree of associated parking must be expected but there seems to be a growing case for suggesting that the rail authorities should take greater responsibility for the burden that the station imposes on the local community.

The Focus Group studies and surveys revealed serious safety issues in some locations, particularly associated with parking for the JMI School and Nursery and Stepping Stones Pre-School on London Road, where emotions run high amongst parents and local residents due to dangerous and inconsiderate parking by an obstinate minority of parents, despite numerous initiatives and appeals by the schools over the years.

Meetings with local traders highlighted the lack of short term customer parking in the village centre, especially when parking restrictions are not being properly enforced (as was the case when the Community Survey was carried out). For many ‘High Street’ traders, parking of delivery vehicles is difficult and results in immediate traffic congestion. This is a particular problem for Chas Lowe’s where large lorries deliver on a regular basis throughout the day and often park on Stevenage Road while they wait for access to the yard, causing more congestion and safety risks for pedestrians.

The village public car park is located behind the Co-op and Barclays Bank but this tends to fill early in the day with long term parking – usually local staff – which means that it cannot be used by short term visitors and shop customers. This compounds the short term parking problems on the ‘High Street’. The car park is also used by large delivery lorries serving the Co-op which can cause chaos and safety issues in such a restricted area.

The key factor affecting the future of parking in and around the ‘High Street’ is whether Chas Lowes decide to stay in the village. Having acknowledged the need for larger premises with safer access for their large deliver vehicles, it seems likely that they will need to move at some stage in the not too distant future in order to protect their commercial viability. In many ways this would be a sad day for the village and could adversely affect trade in some shops but in other respects it could present an opportunity to improve the village centre, both commercially and aesthetically, and solve some of the parking and traffic problems. This situation presents a dilemma to the Parish Plan on how far it should progress the Action Plan if significant change is imminent.

Of course, any initiatives which help to reduce car dependency and encourage walking and cycling around the parish and within the village centre will have a positive impact on parking issues.

In implementing any solutions, it will be important to adopt the correct sequence of projects - congestion and parking problems are closely interlinked and it is evident that in solving one problem there is a risk of creating a new one or moving the problem elsewhere. Equally it may be found that solving one problem might resolve other related issues with little further effort.

In assessing parking problems, the Focus Group has prioritised safety issues including the need to ensure access for emergency vehicles at all times.

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3. TRANSPORT

Buses:

The Community Survey statistics show that public bus services are not widely used (over 60% had no opinion) but of those who do use them, most were fairly satisfied with the services. Bad weather, high cost of local trips and unreliability were cited as the main reasons for not using the buses. The north-south service is fairly frequent and relatively reliable but east-west travel is poor and under-used. Suggestions include re-routing of buses to take in local supermarkets and secondary schools.

At present bus routes do not serve journeys in and around the village and the Focus Group research identified the possible need for a frequent and flexible public or community hopper bus service for journeys around Knebworth and to and from Old Knebworth, possibly extending to key destinations beyond the parish.

At present, those with mobility problems who do not have access to a car are dependent on friends and family and volunteer groups for even simple journeys to the shops, doctors, library, etc. A few respondents mentioned the Dial-a-Ride scheme but this is very limited and not widely known about. The village Good Neighbour scheme supports those needing lifts to doctors and the hospital and volunteers also ferry the elderly to the Link Up Lunch club.

With major parking and congestion problems in Knebworth Village, there is an obvious need to reduce car dependency and a hopper service may well appeal to commuters travelling to the station and school children/families making the journey to school as well as providing a service for those visiting the shops, doctors, library, etc in the village centre. The capital outlay and ongoing costs of a community hopper bus would be significant but certainly worthy of consideration and further research.

With no secondary school in the village, school children need a safe, reliable and economical means of travel to and from school. Those travelling to Hitchin schools tend to use the train and dedicated school buses serve other local schools with the majority heading to Stevenage. Survey feedback and subsequent research showed the importance of maintaining these dedicated services (which recently came under threat) and also highlighted safety problems associated with some bus routes (especially along Pondcroft Road) and with the pick-up/drop off point outside the railway station where large numbers of children congregate. Cold and wet weather brings added problems as children, not unreasonably, seek shelter in the station building.

Rail:

70% of rail users were satisfied with the rail service but there were hundreds of comments relating to the poor state of the railway station and problems with security, vandalism and antisocial behaviour. There were numerous requests for longer opening hours for the ticket office to help improve security and in particular to cover afternoon school travel times.

80% would like to see the station and car park area upgraded, and lack of disabled/wheelchair/pushchair access was considered a high priority by many.

The majority of Written Comments related to the considerable parking problems associated with the station with calls for more off- road parking. Other suggestions included: improved lighting and security in the car park, more comprehensive CCTV cameras, improved cycle parking and a newspaper/coffee kiosk.

Walking & Cycling:

Many Knebworth residents do not have access to a car and they walk or cycle as a matter of necessity. Others within the community choose to walk or cycle and enjoy the associated environmental and health benefits. Sadly, the bad condition of pavements and road edges, poor street lighting and the dangers from speeding vehicles on village roads and country lanes frequently contribute to produce a negative experience – 60% felt that road and pedestrian safety was a significant problem. This is a particular issue for children who may wish to walk or cycle to school - the risks are considered too high by many families. The poor condition of pavements is a serious problem for those with even the slightest mobility difficulties as well as wheelchair users and parents with pushchairs. In addition, research showed that the community makes very little provision for those with serious mobility problems for whom walking or cycling is not an option.

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It is obvious that reducing car dependency would help solve some of the parking and congestion problems in the village but for most car owners the advantages and convenience of travelling by car far outweigh the health and environmental benefits and no amount of encouragement will change their minds, especially when the weather is poor. However, other communities have succeeded in getting residents to leave their cars behind - so why not Knebworth? A package of measures including safer walking and cycling routes for school children, improved pavement and road surfaces, more secure cycle parking and some high profile community involvement initiatives would be a step in the right direction.

4.0c ASSESSING THE PRIORITIES

In considering the many issues thrown up by the survey, the Focus Group developed a grading system to help assess priorities and risk levels, taking into account safety (especially child safety), speeding, congestion, parking, environmental benefits, inconvenience and consequential positive/negative effects.

Although, for many, ‘congestion’ appears top of the list for annoyance and inconvenience, inevitably resources will need to be focussed on those safety issues which pose the greatest risk to the highest number of people (whilst recognising that congestion and parking problems can cause significant consequential safety hazards).

Combining the results of the Community Survey and the findings of the Focus Group research, the following priorities emerged:

1. Safety risk to children, pedestrians, cyclists and drivers - especially the ‘High Street’, JMI School, Station Road Bridge, Station Approach, Trussell’s cross roads and junction Milestone Road / Pondcroft Road.

2. Speeding (excessive and inappropriate) - especially Stevenage Road, London Road, Park Lane, Old Knebworth Lane and rat runs - Pondcroft Road, Gun Lane and Stockens Green

3. Congestion problems along the ‘High Street’, London Road & Stevenage Road (B197) and consequential effects.

4. Parking problems in and around the ‘High Street’, JMI School, London Road and Railway Station

5. The need to improve community/public transport within the parish and to promote walking and cycling with a view to reducing car dependency

It is recognised that there are hundreds of traffic and travel related problems throughout the parish but the Action Plan will focus on those which were highlighted by the community survey and the subsequent research. This will be regularly updated and residents can report recurring problems to the Parish Plan Team (John Catt 01438 233919).

4.0d ACTION PLAN

It is clear that an integrated, holistic approach will be needed to have any hope of resolving some of these issues and the Focus Group recommends that the best way forward is to prepare a Village Travel Plan (incorporating a School Travel Plan) in association with the Parish Council, police, highways and parking authorities, schools, businesses and the wider community. Village Travel Plans are formally recognised by the authorities and can also attract grant funding.

In an attempt to break down the issues into more manageable and interrelated sections, the Focus Group suggests the following project action areas:

ACTION AREA 1 – The ‘High Street’ / London Road and surrounding area

ACTION AREA 2 – The Railway Station and surrounding area

ACTION AREA 3 – Safety, speeding and rat-runs

ACTION AREA 4 – Public and community transport, walking and cycling.

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ACTION AREAS 1 AND 2

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4.0 ACTION PLAN - Traffic, Transport & Parking HIGH PRIORITY OVERALL

GENERAL ACTIONS and POLICIES applying to all Action Areas

4.0.1 Initiate and support Village Travel Plan (including School Travel Plan) project 4.0.2 Influence planning applications to ensure that new developments have adequate parking provision 4.0.3 Resist developments within and beyond the parish which may contribute to parking and congestion problems 4.0.4 Be alert to opportunities to improve parking and traffic flow in conjunction with new developments 4.0.5 Help to reduce car dependency and encourage walking, cycling and use of public/community transport within the parish 4.0.6 Ensure thorough feasibility and modelling carried out prior to any alterations and ensure correct sequence of projects to avoid unnecessary work 4.0.7 Consider the needs of those with mobility problems and seek to improve access 4.0.8 Seek to protect village/parish character and avoid too many street signs and road markings (street clutter)

Res- Resources are not detailed in this section as they are similar for many projects. Volunteers and community groups will ources be able to contribute to some elements, especially publicity and campaigning to influence the decision makers. Support from District Councillors and our MP will be crucial. Funding and technical aspects will require specialist advice at later stage. Costs for most projects are likely to be High.

KEY: Shaded Action Land-use/planning implications Funds Low (less than £2,000), Medium (£2000 to £10,000), High (more than £10,000).

4.1 ACTION AREA 1 HIGH STREET / LONDON ROAD and side roads HIGH PRIORITY OVERALL Aims 1. To improve the safety of pedestrians, cyclists and road users with special consideration for children. 2. To improve traffic flow along the B197 (‘High St’/London Road) 3. To alleviate parking problems in the village centre 4. To maintain/improve the commercial viability of the village centre. 5. To reduce car dependency for short journeys within the village Lead Parish Council and Village Travel Plan Group

Contri- Herts Highways, North Herts District Council, Herts County Council, Police, JMI School and parents, Stepping Stones butors Pre-school and parents, residents, village businesses, landowners, district and county councillors and local MP.

Ref. LOCATION and Problem SUGGESTED ACTIONS PRIORITY Subject to feasibility and funding 4.1.1 ‘HIGH STREET’(London Road between Watton Liaise with highways authorities HIGH Road and St Martin’s Road) Initiate Village Travel Plan and School Travel Plan projects SAFETY RISK to pedestrians, cyclists and Work with Lowes to minimise impact of their operation vehicles/drivers due to: (including options for relocation) 1. Busy school route – children most at risk Work with businesses to minimise (or ban) large 2. Chas Lowe trade and delivery vehicles delivery vehicles in rush hours and at school pick up 3. Vehicles accessing Lowe’s sand yard time 4. Delivery vehicles to other commercial Consider slight widening of carriageway (but note premises pavements already narrow) 5. Narrow carriageway/parked vehicles Promote road safety awareness for pedestrians 6. Vehicles mounting pavement when parking (especially for children) in conjunction with School 7. Pedestrians crossing between parked Travel Plan vehicles Consider ways of making ‘High St’ more pedestrian 8. Difficult pedestrian crossing point at north end friendly including use of street furniture (outside Trussells) Ensure traffic speeds along ‘High St’ are kept within safe limits if traffic flow is improved (see Section 4.1.2) See Section 4.1.6 for Trussell’s cross roads

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4.1.2 ‘HIGH STREET’ (London Road between Ideas to be discussed with highways authorities: HIGH Watton Road and St Martin’s Road) Parking on one side only or alternate sides Limited parking during rush hours – including delivery TRAFFIC CONGESTION caused by: vehicles 1. Narrow carriageway and parked vehicles Section of double yellow line to create substantial 2. Trade and delivery lorries midway passing point 3. Rush hour and school journeys Consider slight widening of carriageway (but note: 4. Diversions from A1(M) pavements already narrow) Encourage walking & cycling to reduce car use for Consequential effects: local journeys 1. Safety risk to road users and pedestrians Contingency plan for when A1(M) closed along ‘High St’ and associated rat runs More use of planters/street furniture 2. Safety risk - impatience/aggressive driving Provision of more off-road parking to make up for lost 3. Damage to parked cars on ‘High St’ places on ‘High St’ 4. Inconvenience/delay 5. Pollution NOTE: If traffic flow is improved, it will be necessary to consider speed reduction measures including: Possible 20mph speed limit Gateways to ‘High St’ section Raised/marked road surface Imaginative use of street furniture

4.1.3 ‘HIGH STREET’ (London Road between Watton Work with NHDC to improve management of existing HIGH Road and St Martin’s Road) parking facilities to better meet needs Work with businesses to reduce/relocate staff parking PARKING PROBLEMS caused by: Work with Lowe’s to minimise impact & consider 1. Shortage of off-road parking spaces (village options car park used for all day parking) Promote enforcement of existing parking restrictions 2. Lowe’s - staff, delivery & customer parking (NHDC) 3. Inconsiderate parking Consider slight widening of carriageway (but note 4. Parking for school pavements already narrow) 5. Narrow carriageway along ‘High St’ Investigate acquisition of land to provide more off-road parking (including provision of more secure cycle Consequential effects: parking). 1. Safety risks to pedestrians, cyclists, drivers Liaise with JMI School and consider School Travel 2. Congestion Plan 3. Loss of business to local shops Consider community hopper bus 4. Damage to parked cars Influence provision of adequate parking for new 5. Inconvenience developments 6. Dependence on ‘goodwill’ use of St Martin’s Car Park 4.1.4 JMI SCHOOL & NURSERY Consider School Travel Plan involving staff, parents HIGH SWANGLEYS LANE and children 1. Safety issues due to illegal and inconsiderate Study pedestrian movements on Swangleys Lane and parking by parents consider options for improving safety at crossing point. 2. Safety risk to pedestrians - busy crossing Promote walking, cycling, car sharing (provide more point to/from JMI School secure cycle parking) 3. Congestion during school rush hours Consider community hopper bus 4. Consequential parking problems (including Lobby for tougher parking restrictions & improved dependence on ‘goodwill’ use of St Martin’s Car enforcement Park) Promote road safety awareness for pedestrians (especially for children) in conjunction with School Travel Plan Consider off-road drop off/collection point 4.1.5 MILESTONE ROAD Lobby for double yellow lines at junction with Pondcroft HIGH 1. Dangerous road junction with Pondcroft Road Road 2. Safety risk to pedestrians/children - busy Extend double yellow lines at junction with ‘High Street’ school route Consider options for improving safety at crossing point 3. Narrow road, poor visibility, congestion from Promote road safety awareness for pedestrians parked vehicles (especially near Jacksons) (especially for children) in conjunction with School 4. Inconsiderate parking Travel Plan Consider additional white lines across driveways or short length of double yellow line on one side to create passing place Work with Jacksons to reduce on-street parking by junction 4.1.6 TRUSSELL’S CROSS ROADS Consider options for improving safety on four crossing MEDIUM 1. Busy pedestrian crossing point (school and points (south point is highest priority) doctor’s route) Improve ‘High St’ traffic flow to reduce congestion 2. Queuing traffic leads to aggressive driving Promote road safety awareness for pedestrians

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4.1.7 LONDON ROAD (Gun Road to Milestone Road) Initiate School Travel Plan involving staff, parents and MEDIUM 1. Safety risk to pedestrians/children (school children & reduce car use route) despite zebra crossing Create off-road parking at Stepping Stones 2. Inconsiderate parking relating to nursery and Promote road safety awareness for pedestrians JMI School (especially for children) in conjunction with School 3. Inappropriate speeding Travel Plan (Also see Section 4.3.2) Encourage pedestrians to use existing zebra crossing Consider merits of second zebra crossing closer to Stepping Stones (unlikely due to proximity of two other crossings) Improve school zone warning signs Consider one-side only parking Consider School Zone 20mph speed limit 4.1.8 ST MARTIN’S ROAD Consider options for improving safety at crossing point MEDIUM 1. Safety risk to pedestrians/children at junction including barriers outside bank/post office to improve with London Road (busy crossing point on safety and discourage parking school route) Promote road safety awareness for pedestrians 2. Illegal parking for bank and post office (especially for children) in conjunction with School 3. Safety risk/congestion – Co-op delivery Travel Plan vehicles Seek to improve enforcement of parking restrictions and availability of short stay spaces in village Work with Co-op to minimise day time deliveries 4.1.9 VILLAGE (Co-op) CAR PARK Consider pay & display to limit long stay parking or MEDIUM 1. Not enough short stay parking - used for long reserve part car park for short stay only. stay by local staff Work with businesses to reduce/relocate staff parking 2. Congestion/safety risk – delivery vehicles and Work with Co-op to carry out risk assessment & access to premises minimise day time deliveries. Consider acquisition of adjoining land to enlarge car park

4.2 ACTION AREA 2 RAILWAY STATION, STATION RD BRIDGE and surrounding area HIGH PRIORITY OVERALL Aims 1. To improve the safety of pedestrians, cyclists and road users with special consideration for children 2. To reduce dangers and inconvenience caused by commuter parking associated with the railway station 3. To improve facilities, security and parking at the railway station Lead Parish Council and Village Travel Plan Group

Contri- Rail Operators, Herts Highways, North Herts District Council, Herts County Council, Police, commuters, residents, local butors businesses, landowners, district and county councillors, local MP, bus service providers, secondary schools and pupils.

Ref. LOCATION and Problem SUGGESTED ACTIONS PRIORITY Subject to feasibility and funding 4.2.1 STATION ROAD BRIDGE Ideas to be discussed with highways authorities: HIGH 1. Very narrow, dangerous pavement - high risk Consider single lane highway under bridge with to pedestrians, especially pushchair and wheel traffic light control - in conjunction with Section chair users. Busy route to station, school, 4.2.2. (but ensure thorough feasibility and nursery and school buses. modelling) 2. Narrow roadway not wide enough for two-way Consider barriers on pavement to protect traffic pedestrians 3. Blind spots on approach Investigate options to extend railway subway to east side of the bridge and create access way. Improve signage/warnings on approach to bridge. 4.2.2 STATION APPROACH & GUN LANE Ideas to be discussed with highways authorities: HIGH JUNCTION Consider light controlled crossing in conjunction with 1. High risk to pedestrians crossing Station Section 4.2.1 Approach - poor visibility, wide road, speeding Consider warning signs, road markings or coloured traffic (school, pre-school, station and secondary tarmac to alert drivers and slow traffic school bus point route) Promote road safety awareness for pedestrians 2. Inappropriate speeding - especially from Park (especially for children) Lane direction. Keep sight lines clear (e.g. shrubs by Station House and undergrowth on railway embankment)

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4.2.3 STATION ROAD, KERR CLOSE & Ideas to be discussed with highways authorities: MEDIUM PONDCROFT ROAD JUNCTION Carry our further studies of pedestrian and traffic 1. Safety risk to pedestrians and drivers. movements (Busy pedestrian route for school, nursery, Consider options for improving pedestrian safety station and secondary school buses) Improve driver ‘awareness’ on approach to 2. Confusing junction with various problems - roundabout/ give way requirement. poor sight lines for vehicles and pedestrians, Consider removal of parking spaces opposite drivers often seem ‘surprised’ by give way/mini newsagent and replace with double yellow lines to roundabout, inappropriate speeding from east improve driver sight lines of crossing point and and west, cars from west veer right to avoid prevent vehicles veering into oncoming traffic parked cars opposite newsagent, parked cars Discourage crossing to and from estate agents obscure sight lines of crossing point outside corner newsagent, risk due to pedestrians crossing Promote road safety awareness for pedestrians between estate agent and north side of Station (especially for children) Road N.B. Wide turning area into Kerr Close needed for high vehicles unable to use bridge and large vehicles turning right from Pondcroft Road. 4.2.4 PARK LANE (Station to Deards End Lane) Improve warning signs and consider 20mph School MEDIUM 1. Inappropriate speeding (risk to nursery school Zone near nursery school at Trinity Church children) Seek to improve off road parking at the station 2. Commuter parking reduces road to single Consider early morning parking restrictions to limit lane with insufficient passing places commuter parking 3. Parked cars on north side cause safety risk to Consider stretch of double yellow line to provide cars trying to exit driveways and side roads – longer passing place between Deards Wood and poor sight lines. Deards End Lane 4. Poor condition and narrow pavement Station Record pavement condition as part of parish- wide to Deards Wood – risk and inconvenience to pavement survey and discuss with relevant pedestrians. authorities Fully investigate repercussions of any schemes to avoid creating or moving problems (e.g. removal of parked cars will speed up traffic and create greater safety risk)

4.2.5 LOCAL ROADS - Pondcroft Road, Gun Lane, Consider residents parking zones MEDIUM Deards Wood, Lytton Fields, Kerr Close Consider parking restrictions 7-9am or one hour am 1. Excessive commuter parking turning and pm. residential roads into ‘free’ long stay car parks Persuade rail authorities to take more responsibility 2. Inconsiderate parking causing safety for commuter parking problems, congestion and major inconvenience Lobby for rail authority (or other body) to acquire to residents land to increase off-street parking for station Consider need for additional yellow lines at junctions and passing places plus white lines across driveways Consider community hopper bus for village commuters Fully investigate repercussions of any schemes to avoid creating or moving problems 4.2.6 SCHOOL BUS PICK-UP POINTS & ROUTES Study bus and child movements MEDIUM 1. School children at risk at bus pick-up/drop off Consult school children and parents points on station forecourt, Station Road and Arrange suitable risk assessments and liaise with Pondcroft Road. No defined waiting zones or schools, bus operators and County Council shelter in poor weather. Consider alternative bus routes and safer pick- 2. Congestion/safety problems caused by buses up/drop off points but note that school buses need using Pondcroft Road. to be able to turn around somewhere in the village and double deckers may not be able to pass under the railway bridges. 4.2.7 KNEBWORTH STATION CAR PARK Persuade rail authorities to take more responsibility MEDIUM 1. Insufficient parking to cope with daily demand for commuter parking during the week. Lobby for rail authority (or other body) to acquire 2. Many commuters prefer to park for free in land to provide additional parking local roads Work with commuters to establish journey lengths 3. Poorly managed and security/safety issues and ideas for disincentives 4. Used by traders for overspill parking Consider hopper bus for village residents Encourage walking and cycling (incl. secure cycle parking) Improve security – more lighting & CCTV Monitor trader parking and liaise with rail authorities & traders

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Traffic, Transport and Parking

4.2.8 KNEBWORTH STATION Work with rail authorities to provide an effective MEDIUM 1. Station complex in need of upgrade program of maintenance and security (including 2. Lack of security especially when ticket office introduction of CCTV) closed and after dark Lobby for disabled access to platform 3. Inadequate parking and poorly monitored Research feasibility of opening subway to east side 4. Antisocial behaviour/vandalism of railway 5. No access to platforms for disabled, Provide information boards/maps for visitors wheelchairs, pushchairs Lobby to improve appearance of forecourt area 6. Lack of information/unwelcoming for visitors Work with pub and police to discourage antisocial 7. Poor waiting conditions/safety risk for behaviour secondary school children waiting for buses. See Section 4.2.6 re school buses 4.2.9 STATION ROAD Record pavement condition as part of parish-wide MEDIUM 1. Safety issue - pavements in poor condition pavement survey and discuss with relevant and north side is too narrow to allow authorities wheelchair/pushchairs to pass Consider options for widening north pavement, if any. 4.2.10 KERR CLOSE CAR PARK (privately owned) Consider options for acquiring/leasing the car park MEDIUM Underused by owners/staff due to security for public and commuter parking subject to problems - prone to vandalism. adequate security measures such as CCTV.

4.3 ACTION AREA 3 SAFETY, SPEEDING and RAT RUNS HIGH PRIORITY OVERALL Aims 1. To improve the safety of pedestrians, cyclists and road users with special consideration for children 2. To address the problems associated with excessive (over the legal speed limit) and inappropriate speeding within the parish. 3. To promote road safety awareness amongst pedestrians, cyclists and horse-riders with special consideration for children. Lead Parish Council and Village Travel Plan Group

Contr- Herts Highways, North Herts District Council, Herts County Council, Police, commuters, residents, local businesses, ibutors landowners, district and county councillors, local MP, bus service providers

Ref. LOCATION and Problem SUGGESTED ACTIONS PRIORITY subject to feasibility and funding 4.3.1 STEVENAGE ROAD - B197 Improve 30 mph speed limit signage HIGH 1. Congestion causes consequential Install speed cameras or flashing signs (done) safety/speeding issues around village Reduce traffic speed approaching village from the 2. Excessive or inappropriate speeding north 3. Delays - long traffic queues especially in rush Create obvious gateway into village (started) hours and if A1(M) closed Consider options for improving traffic flow through 4. Risk to pedestrians and congestion due to ‘High Street’ to reduce queues (see Section 4.1.2) lorries parking on Stevenage Road waiting to Work with Lowes to minimise disruption from delivery deliver to Chas Lowes vehicles and consider site relocation options Consider options for delivery vehicle parking bays Fully investigate repercussions of any schemes to avoid creating or moving problems 4.3.2 LONDON ROAD - B197 Improve 30 mph speed limit signage/surface markings HIGH ( south of Milestone Road) Install speed cameras or flashing signs 1. Congestion causes consequential Reduce traffic speed approaching village from the safety/speeding issues around village south including possible ‘gateway’ into village 2. Excessive or inappropriate speeding Consider options for improving traffic flow through 3. Delays - long traffic queues especially in rush ‘High Street’ to reduce queues (see Section 4.1.2) hours and if A1(M) closed Fully investigate repercussions of any schemes to (Also see 4.1.7 for pedestrian crossing and avoid creating or moving problems school/nursery/pre-school parking problems.)

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Traffic, Transport and Parking

4.3.3 OLD KNEBWORTH LANE Improve sight lines and passing spaces HIGH 1. High accident rate Improve warning signs 2. Used as rat-run Investigate possible changed priority at junction of 3. Dangerous for pedestrians, cyclists and horse Park Lane and Old Knebworth Lane including option of riders T-junction 4. Blind bends and lack of passing places Improve traffic flow through village to reduce rat-run 5. Inappropriate speeds effect 6. Dangerous junction with Park Lane Consider parallel off-road path for pedestrians, cyclists and horse-riders Fully investigate repercussions of any schemes to avoid creating or moving problems 4.3.4 PONDCROFT ROAD Improve traffic flow through High Street (see Section HIGH 1. Used as rat-run to bypass the ‘High Street’ 4.1.2) and car parking provision at railway station 2. Inappropriate speeding Consider traffic calming measures including possible 3. Safety risk from congestion/parking/narrow better signage, surface measures, etc road at northern end, especially with school Consider alternative routes (if any) for school buses buses (see Section 4.2.6) 4. Dangerous junction with Milestone Road Consider parking restrictions (early am or 1hr am and 5. Commuter parking pm) to reduce commuter and staff parking Consider residents’ parking zones Lobby for double yellow lines around Milestone Road junction Consider additional white lines across driveways at north end Fully investigate repercussions of any schemes to avoid creating or moving problems 4.3.5 GUN LANE Improve traffic flow through ‘High Street’ (see Section HIGH 1. Used as rat-run to bypass ‘High Street’ 4.1.2) and car parking provision at railway station 2. Inappropriate speeding Improve speed limit signs and consider surface 3. Dangerous junction with Station Approach measures 4. Dangerous junction with Gun Road Gardens Study traffic and pedestrian movements at junctions (blind exit from Gun Road Gardens and child and suggest options crossing point near local shop) Carry out further research on effects of commuter 6. Commuter parking north end parking and if necessary consider parking restrictions at north end (early morning or 1hr am and pm). Fully investigate repercussions of any schemes to avoid creating or moving problems 4.3.6 PARK LANE (west of Deards End Lane) Study traffic movement at junctions and suggest MEDIUM 1. Dangerous junctions with Old Knebworth options Lane and Gypsy Lane Consider speed limit reduction on unrestricted section 2. Inappropriate speeding Improve speed limit signage on entry to Knebworth 3. Dangerous pedestrian crossing point near village from the west Gypsy Lane (main pedestrian route between Create safe crossing point for pedestrians (including Knebworth village and Old Knebworth.) children) between pavement routes Fully investigate repercussions of any schemes to avoid creating or moving problems 4.3.7 STOCKENS GREEN & GYPSY LANE Improve traffic flow through ‘High Street’ (see Section MEDIUM 1. Used as rat-run to bypass ‘High Street’ 4.1.2) to reduce rat-run effect 2. Inappropriate speeding Improve speed limit signs and consider surface measures (Note: Stockens Green is a Conservation Area) 4.3.8 GUN ROAD BRIDGE Improve warning signs MEDIUM 1. Dangerously narrow pavement Paint southern wall in light colour or install lighting 2. Safety risk from ‘black tunnel’ effect when Consider barrier along pavement to protect approaching from west side pedestrians 3. Close to dangerous junction with Gun Road Review traffic and pedestrian movements at junctions Gardens and Gun Lane in vicinity 4.3.9 DEARDS END LANE Improve traffic flow through ‘High Street’ (see Section MEDIUM Safety risk for pedestrians and cyclists 4.1.2) to reduce rat-run effect 1. No pavement Improve warning and speed limit signs/surface 2. Inappropriate speeding markings 3. Used as rat-run to bypass ‘High Street’ Encourage residents to cut back hedges 4. Blind corners and overgrown hedges Fully investigate repercussions of any schemes to 5. Blind bend at railway bridge avoid creating or moving problems (Note: Deards End Lane is within a Conservation Area)

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Traffic, Transport and Parking

4.3.10 WATTON ROAD LOW 1. Congestion/traffic queues at cross roads See Section 4.1 for points 1 and 2 2. Busy pedestrian crossing point at Trussells 3. Inappropriate speeding – blind bends, busy east/west route and used as rat-run Review 60mph speed limit on eastern section 4 High risk to pedestrians and cyclists east of Improve warning signs, road markings and sight lines Bell Close – no pavement/cycle lane. Consider parallel pathway/cycle path 5. Vehicles illegally turn left into Old Lane from Review movements, priority and signage at junction Watton Road with Old Lane

4.3.11 COUNTRY LANES Improve traffic flow through ’High Street’ (see Section LOW 1. Safety risk to pedestrians, cyclists and horse- 4.1.2) to reduce rat-run effect riders due to speeding traffic and poor condition Consider suitability for ‘Quiet Lane’ designation of road edges and verges Improve warning signs/surface markings ( in keeping 2. Some used as rat-runs to avoid ‘High Street’ with rural character) 3. Inappropriate speeding Improve road surfaces and edges

4.4 ACTION AREA 4 PUBLIC / COMMUNITY TRANSPORT, WALKING & CYCLING MEDIUM PRIORITY OVERALL Aims 1. To encourage walking and cycling for journeys within the parish and reduce car dependency for local travel 2. To improve convenience and cost of public/community bus services within and beyond the parish Lead Parish Council and Village Travel Plan Group

Contri- Bus and rail service providers, Herts Highways, North Herts District Council, Herts County Council, Countryside butors Management Service (CMS), police, commuters, residents, local businesses, JMI school, pre-schools/nurseries, secondary schools, district and county councillors, local MP Ref. PRIORITY LOCATION and Problem SUGGESTED ACTIONS Subject to feasibility and funding 4.4.1 SAFE ROUTES FOR SCHOOL CHILDREN Set up School Travel Plan group to identify favoured HIGH (JMI School, pre-schools/nurseries and journey routes and danger spots, work with schools, secondary schools) parents and children to promote walking, cycling and Problems: car sharing. 1. Dangerous crossing points Toughen parking restrictions and improve enforcement 2. Excessive or inappropriate speeding near schools. 3. Parking problems Promote road safety awareness for children 4. Inconsiderate parking around schools Consider village hopper bus. 5. High car dependency Consider options for off-road drop off/pick up points and 6. Safety at secondary school bus pick up/drop ‘walking bus/crocodile’ routes off points Work with relevant authorities to improve safety along favoured school walking routes. Study school bus movements and consult children and parents, arrange suitable risk assessments and liaise with schools, bus operators and County Council 4.4.2 PAVEMENTS, PATHWAYS & ALLEYWAYS Clarify ownerships and responsibilities MEDIUM Various problems causing safety risk and Publicise reporting procedures inconvenience and particular problems for Set up team of volunteers to carry out parish-wide disabled, pushchairs and wheelchair users. pavement and pathway survey and assess priorities. General frustration and confusion about Influence relevant authorities and landowners. reporting problems and getting them resolved. Address ongoing maintenance issues 1. Poor condition of surfaces Improve routine checking procedures 2. Steep camber 3. Too narrow 4. Poor lighting 5. Overgrown 6. Litter and dog fouling 7. Lack of seating/rest places

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Traffic, Transport and Parking

4.4.3 CYCLE ROUTES Set up volunteer team to identify favoured routes and MEDIUM Cycling around the village/parish is often network opportunities within and beyond the Parish. hazardous and unsafe for children Record problems and opportunities 1. Narrow roads Consider suitability of rural roads for ‘Quiet Lane’ 2. Parked cars designation 3. Excessive or inappropriate speeding Improve secure cycle parking provision in village centre 4. Poor condition of road surfaces/edges 5. Dangerous country lanes 6. Lack of secure cycle parking 7. Lack of designated cycle lanes 4.4.4 BUS SERVICES Improve awareness of bus services MEDIUM 1. North/south service (300 +301) is frequent but Work with providers to review east /west services (High for considered expensive Lobby for cheaper fares/smaller buses Hopper 2. East/west service inconvenient and under- Prepare case for local hopper bus and lobby relevant Bus) used (44, 45 +379) authorities, service providers and fund sources. 3. Community Survey results and Focus Group Review safety of secondary of school bus waiting zones research suggests need for parish hopper bus and resist any proposals to withdraw dedicated school 4. Secondary school buses - safety issues (see buses. Section 4.2.6) and need to maintain essential service 4.4.5 COUNTRY FOOTPATHS & BRIDLEWAYS Work with Countryside Management Service to promote LOW 1. Lack of awareness and underused awareness of useful routes, networks and appropriate 2. Inappropriate use by motor vehicles, bikes users and horse-riders Improve signage and surface condition where necessary 4.4.6 COUNTRY LANES See Section 4.3.11 LOW 1. Safety risk to pedestrians, cyclists and horse- riders due to speeding traffic and poor condition of road edges and verges 2. Used as rat-runs to avoid ‘High Street’ 3. Excessive or inappropriate speeding 4.4.7 RAIL SERVICES No action required for rail services Rail service generally considered good but See Sections 4.2.7 and 4.2.8 for station improvements improvements needed to station and parking

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Local Economy

SECTION 5

LOCAL ECONOMY

5.1 LOCAL SERVICES

5.2 SHOPS AND BUSINESSES

5.3 TOURISM AND KNEBWORTH HOUSE

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Local Economy

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Local Economy

5.1 LOCAL SERVICES

Being a relatively large village, Knebworth supports and needs a variety of local services which many residents consider essential to their quality of life. For example, 99% of survey respondents agreed that it is important for the village to have its own Post Office. In particular, the elderly and those without access to a car are dependent on such services being based in the village. Residents also feel that they help promote a sense of community spirit and village identity. Knebworth’s proximity to Stevenage poses a real risk to some of these services as providers seek to minimise overheads. However, the survey clearly shows that residents would strongly oppose their loss or reduction.

5.1 LOCAL SERVICES HIGH PRIORITY OVERALL Aim To resist the loss of essential village services such a GP, Library, Chemist, Post Office, Bank

Lead Parish Council

Contri- Service providers, North Herts District Council, District Councillors, County Councillors, Local MP, CDA for Herts butors

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

5.1.1 Seek to retain/improve GP surgery See Section 3.2 HIGH See Section in the village (started) 3.2

5.1.2 Seek to influence decision makers Work with Parish Council to monitor planning HIGH Influence and planning policy regarding applications and policy changes Publicity potential loss of any services Respond to any threats Campaign & enlist support of elected officials Ensure adequate alternative provision where changes are made 5.1.3 Seek to retain/diversify village See Section 2.4 MEDIUM See Section library 2.4

5.1.4 Encourage the community to Work with service providers to brainstorm ideas LOW Funds - Low support local services Consider setting up Community Association (see Publicity Section 1.1.3) to promote networking Improve publicity 5.1.5 Seek to maximise quality of local Carry out survey to identify problems and LOW Funds - Low services opportunities Volunteers Feed back results to service providers Influence Publicity Public Opinion

KEY: Shaded Action Land-use/planning implications Funds Low (less than £2,000), Medium (£2000 to £10,000), High (more than £10,000).

5.2 SHOPS AND BUSINESSES

Over 50 shops and other businesses are based in Knebworth parish, mostly small enterprises but with a few larger employers such as Chas Lowe, Knebworth House/Estate/Barns and Odyssey Health & Fitness Club. Many provide employment opportunities for parish residents but a significant number of staff also commute into the village by car. The survey shows that a good variety of local shops is considered important and there is concern about the loss of retail units along the ‘High Street’. The Co-op is popular but comments show that residents also highly value the butchers and bakers and would also like to see a greengrocer. Following meetings and surveys with shop/business owners, their priorities were identified as parking/traffic congestion, crime/unsociable behaviour* and the future of Lowe’s yard (whether they stay or go). The need to improve the ‘High Street’ and for better communications between the business community and the Parish Council were also highlighted. *Since the community survey, CCTV has been installed along the ‘High Street’ and crime figures have reduced.

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Local Economy

5.2 SHOPS AND BUSINESSES MEDIUM PRIORITY OVERALL Aim 1. To support the local economy and employment opportunities for those living in the parish. 2. To help maintain a diversity of retailers in Knebworth Village centre Lead Parish Council

Contri- Highways and Parking Authorities, business community, Lowes, NHDC planning dept, police, teenagers, website, parish butors magazines

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

5.2.1 Consider options for relieving traffic See Section 4.1.2 HIGH Funds - High congestion through the village (started) Influence centre Expertise Prof. Advice 5.2.2 Review and seek to improve See Section 4.1.3 HIGH Funds - High parking provision for customers, (started) Influence shoppers, delivery vehicles and Expertise staff within the central High St area Prof. Advice 5.2.3 Work with local businesses See Section 6.1.3 HIGH Influence regarding the Chas Lowe ‘effect’, Consult with business community (started) Public Opinion both good and bad, giving special Work with Lowes to minimise problems and consideration to the potential maximise opportunities implications should Lowes decide to relocate and possible future uses for their site/s. 5.2.4 Work with local police and shop CCTV cameras already installed and helping to MEDIUM Funds - Med owners to help reduce crime and reduce crime figures (started) Volunteers antisocial behaviour Consult shop owners to identify particular Influence concerns Publicity Obtain records of incidents to get true picture Training Ensure police resources targeted as required Raise awareness of reporting procedures Consider warning system amongst traders Work with teenage community- see Section 1.5 5.2.5 Seek to improve the ‘High Street’ Work with Parish Council, property owners, MEDIUM Funds- High and Station Road to attract traders and authorities Volunteers customers and improve trading Seek funds to engage professional consultant to Influence conditions (in conjunction with any produce outline scheme & budget Publicity highway projects dealing with Establish feasibility and funding options Expertise congestion and parking) Campaign/influence decision makers Prof. Advice Research funding Public opinion Consult residents and business community Consider competition to collect ideas Involve school children 5.2.6 Promote local employment Support local businesses MEDIUM Influence opportunities Encourage businesses to advertise vacancies in Publicity village media Improve local media coverage 5.2.7 Consider options for influencing Work with Parish Council and discuss options MEDIUM Funds – Med planning decisions relating to the with NHDC planning dept. Influence loss of Class 1 retail in Knebworth Seek professional advice Expertise Village centre e.g. by the Liaise with property owners Prof. Advice introduction of Supplementary Influence emerging Local Development Planning Guidance or by Framework influencing the new North Herts Local Development Framework. 5.2.8 Increase awareness of and Work with business community to brainstorm LOW Funds- Low encourage residents to use local ideas e.g. loyalty schemes, village guide, review Publicity services, businesses and shops. existing publications/advertising/ website, consider electronic newsletter 5.2.9 Improve communications within the Consider setting up Knebworth Business LOW Influence business community and Association and/or Community Association – also Publicity networking opportunities between see Section 1.2.6 businesses, the Parish Council and Suggest Parish Council hold occasional surgeries the rest of the community or yearly meeting for shop and business owners Consider business community newsletter

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Local Economy

5.3 TOURISM AND KNEBWORTH HOUSE

With its national and international reputation, rich heritage (see Section 6.4) and excellent transport links, there seems to be unexplored potential to develop Knebworth’s tourist-related commerce which may benefit the local community, provided that the rural nature of the parish is not affected, especially as regards traffic congestion.

The Community Survey shows that Knebworth House and Park is considered a valuable asset to the community. Many residents visit the House/Park but would like to see lower entrance charges and family season tickets to encourage greater use. There is also concern about the management of major events. There are currently limited opportunities for Knebworth House/Estate, parish residents and businesses to network and discuss mutual business, employment and tourist opportunities.

There is no local tourist information service and the village website is aimed more at community information rather than visitors.

Focus Group research highlighted the need to be prepared for the 2012 Olympics.

5.3 TOURISM AND KNEBWORTH HOUSE LOW PRIORITY OVERALL Aim To consider opportunities for developing tourism which would benefit the community and the local economy whilst protecting the rural character of the parish.

Lead Volunteer Action Group reporting to Parish Council

Contri- Parish Council, North Herts District Council, Herts County Council, tourism organisations, land/property owners, butors business community, local hotels and guest houses, Knebworth Estate / Lytton Enterprises / Knebworth House Education and Preservation Trust, rail authorities, village website

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

5.3.1 Develop a parish tourism strategy with Work with Parish Council, Knebworth MEDIUM Funds - Low particular concern for transport and House, business community and Volunteers accommodation issues and large-scale events existing tourism organisations. Expertise at Knebworth House (also see Heritage, Identify opportunities and consider Section 6.4). implications Research funding options Prepare strategy/action plan Review village website Establish communication network for major events at Knebworth House 5.3.2 Improve networking opportunities between Consider setting up Knebworth LOW Influence Knebworth House, local residents and Community Association - see Section Publicity businesses 1.2 Suggest greater use of parish magazine Improve opportunities for two way communications 5.3.3 Assess the potential opportunities (and Invite stakeholders to brainstorm LOW Influence problems) relating to the 2012 Olympic Games, problems and opportunities and Expertise bearing in mind Knebworth’s world-wide prepare an action plan reputation, excellent rail links and proximity to London, with particular reference to transport and accommodation.

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Local Economy

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Environment and Housing

SECTION 6

ENVIRONMENT AND HOUSING

6.1 PLANNING AND DEVELOPMENT

6.2 COUNTRYSIDE

6.3 HOUSING

6.4 CHARACTER AND HERITAGE

6.5 MAINTENANCE OF PUBLIC AREAS

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Environment and Housing

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Environment and Housing

6.1 PLANNING AND DEVELOPMENT

6.1a COMMUNITY SURVEY RESULTS

In terms of land-use issues, the survey results and subsequent research showed:

Priorities as: Traffic congestion and parking The future of Chas Lowe’s yard Retention of local services and shops Protection of countryside/avoid coalescence with Stevenage

Support for: Refurbishment of the railway station Keeping Lowes somewhere in the Parish Provision of a village green/square in Knebworth Village Safeguarding local character and important buildings Improving sporting facilities Limited housing development on village edges to raise funds for village improvements

Opinion split on: Need for secondary school in the parish Need for a village bypass Need for affordable housing

Possible need for: A new Health Centre/GP Surgery A small indoor community sports centre in Knebworth Village A mixed use Community Centre e.g. library, GP surgery/clinic, youth cafe A village focal/meeting point e.g. Green or Plaza

6.1b GENERAL PLANNING POLICY

The parish of Knebworth falls within North Herts District Council planning area and covers the two settlements of ‘Old Knebworth’ and ‘Knebworth’ and various outlying properties in the rural areas. For administrative purposes, the two settlements are usually classed as one village but they are geographically divided by a swathe of Green Belt countryside and the A1(M). For planning purposes they are classed as two separate settlements; Old Knebworth is a ‘settlement within the Green Belt’ most of which is within a Conservation Area where development is highly restricted. ‘Knebworth’ is classed as a village ‘excluded from the Green Belt’ (the Green Belt boundary surrounds the built up area) in which development may be permitted. There are two Conservation Areas within the village; Stockens Green and Deards End, along with numerous listed buildings. Much of the parish countryside is classified as Green Belt (or Rural Area beyond the Green Belt) and falls within a Landscape Conservation Area.

Knebworth Park and Estate covers much of the western part of the parish. The House is Grade II* Listed and numerous associated buildings are Grade II Listed. Within the Park, St Mary’s Church is Grade I Listed. The park and gardens are classified in the North Herts Local Plan as Historic Parks and Gardens with numerous listed Ancient Monuments and Archaeological Areas. As such, development controls are extremely tight in the vicinity of Knebworth House and within the Park.

Current planning policy for the parish is dictated by the North Hertfordshire Local Plan 1996 pending the introduction of the new Local Development Framework which is due on line in 2008/9. This is dependent on the outcome of the emerging East of England Plan. If accepted in its current form, the East of England Plan will result in a massive house-building program in Hertfordshire, so increasing pressure for villages to expand and for development within the Green Belt.

DEFINITIONS (for the purposes of this document)

Knebworth Parish: As shown on map on back Old Knebworth: Original part of village west of cover the A1(M)

Knebworth Village: Main part of village east of High Street: Section of London Road the A1(M) between Watton Road and St Martin’s Road

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Environment and Housing

6.1c SPECIAL PLANNING CONSIDERATIONS

i) BROWNFIELD SITES

Within Knebworth Village there are several sites worthy of mention where future changes could have an impact on the dynamics of the village. These are:

Chas Lowe Yards, London Road North Herts Homes Hostel, London Road Doctors’ Surgery, Station Road Telephone Exchange, Swangleys Lane Library, St Martin’s Road

Chas Lowe Yard By far the most significant site is the Lowe’s yard. Lowes have publicly acknowledged that they have outgrown the site and are keen to find more suitable premises in the local area. Being in the centre of the village and on the main road, redevelopment of the site would have a major effect on village life and could provide a make or break opportunity to resolve traffic and parking problems and generally improve the ‘High Street’ area. Many Written Comments in the community survey expressed concern about losing Lowes from the village and the likely effect on the local economy but 61% would support redevelopment of the yard and feel it is time for Lowes to move out (although 72% would like to keep the business somewhere in the parish if possible). There were numerous ideas on how the site could be used including health centre, village green/plaza, parking, mixed use retail/residential/café and community centre.

There is particular concern that any development should not contribute to parking and traffic problems – vehicular access to and from the ‘High Street’ would have serious implications for safety and congestion. Alternative vehicular access from Milestone Road would also be fraught with problems – this narrow road is already heavily congested with parked cars, some from the garage on the corner. The junction with London Road is a busy pedestrian crossing point for children and families using the JMI school/nursery and Stepping Stones Pre-school. For drivers and pedestrians, the junction with Pondcroft Road is one of the most dangerous in the village. Access from Station Road would raise similar safety and congestion issues.

Other sites All the above sites are in convenient locations in the village centre and attractive to residential developers. However, there is concern that the village economy and general quality of life would suffer if retail outlets, local employment opportunities and essential community services are lost.

Questions have also been raised as to how the local infrastructure would cope with more homes and more residents – Knebworth primary school is already struggling to find places for all village children and the GP surgery is stretched to capacity and threatened with closure.

It is clear from the Community Survey that traffic safety, congestion and parking issues would need to be priority considerations for any development proposals within the village boundaries. ii) GREENFIELD SITES

Inevitably, there are various ‘greenfield’ sites beyond the village boundaries which could be considered to have development potential but such sites were not specifically included as part of the Community Survey discussions. However it is worth noting that 50% of survey respondents acknowledged that there may be a case for limited housing development on the village edges if it provided funds for major village improvements. (32% were against any such ‘enabling’ development and 18% had no opinion). Any development proposals would need further public consultation and would have to balance the potential benefit to the community against residents concerns about loss of countryside and coalescence with Stevenage. iii) KNEBWORTH HOUSE & ESTATE

In its quest to restore and maintain the fabric of the building and secure the long term future of Knebworth House as a heritage asset, the Knebworth House Education and Preservation Trust is obliged to consider development and land sale opportunities to help finance essential maintenance work. As host parish to this unique historic building and leisure facility, the Knebworth community may well face some difficult decisions on whether it should adopt a more flexible approach to development proposals which would help raise essential funds but which in normal circumstances would be considered unacceptable in planning and conservation terms. Public consultation would be needed to gauge community opinion on specific proposals including any opportunities for ‘enabling’ development which could directly benefit the Knebworth community as well as Knebworth House.

KEY: Shaded Action Land-use/planning implications Funds Low (less than £2,000), Medium (£2000 to £10,000), High (more than £10,000).

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Environment and Housing

6.1 PLANNING AND DEVELOPMENT HIGH PRIORITY OVERALL Aim To guide the future development of the parish of Knebworth for the benefit of its community

Lead Parish Council

Contri- North Herts District Council Planning Dept, NHDC Councillors, Local MP, Landowners, Farmers, butors CPRE (Campaign to Protect Rural England), Chas Lowes, Stevenage Borough Council

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

6.1.1 Support projects to resolve traffic Influence North Herts planning policy HIGH Influence congestion and parking issues as Campaign on specific proposals identified in Section 4 and resist Seek professional advice where needed developments which would aggravate such problems. 6.1.2 Support Chas Lowes in making the Maintain dialogue with Peter Lowe HIGH Influence best use of their High Street Influence working practices (started) premises whilst minimising Liaise with village businesses inconvenience, traffic congestion and safety risk to other businesses and village users.

6.1.3 In the event that Lowes should Liaise with Peter Lowe HIGH Funds - Med decide to relocate outside the Liaise with NHDC Planning Dept Influence village (they have indicated that Seek expert advice from planning and traffic Expertise they are in need of larger premises), consultants Prof. Advice work with Lowes and seek to Consult with residents and business community Public Opinion influence the redevelopment of the Consider options for part/all community existing site(s) to ensure the best ownership and funding outcome for the village economy Identify Section 106 priorities and the residential community with special reference to Section 106 improvements.

6.1.4 Seek to protect the local countryside Influence North Herts planning policy HIGH Influence and avoid coalescence with Influence Stevenage BC planning policy Expertise Stevenage (also see Section 6.2.2) Influence Government and Regional planning Prof. Advice policy Seek expert advice 6.1.5 Seek to ensure that infrastructure Influence North Herts planning policy HIGH Funds - Med deficits e.g. traffic congestion, Seek expert/professional advice where needed Influence school places, GP services, water Expertise supply, etc are provided for when Prof. Advice considering new housing development within the parish.(see Section 6.3.2)

6.1.6 Support the local economy and help Establish criteria for maintaining ‘healthy’ local HIGH Influence to maintain a diversity of retailers in economy - liaise with businesses, landlords, Prof. Advice Knebworth Village centre. (see NHDC & take professional advice. Section 5.2) Influence North Herts planning policy to strengthen case against loss of Class 1 retail use along ‘High Street’ and Station Road. 6.1.7 Consider the pros and cons of Identify options HIGH Funds - High enabling development where the Identify ‘improvements’ wish list/priorities (started) Prof. Advice possible loss of parish countryside Discuss with landowners Public Opinion could be justified by providing Discuss with NHDC planning dept (directly or indirectly) housing or Carry out financial feasibility other facilities for local needs and/or Take professional advice – property, finance, major improvement projects within planning, traffic the Parish and for the benefit of the Consult community on specific proposals parish community. But only if it can be shown that there is community support for such development. (also see Section 6.3.7)

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6.1.8 Be proactive in preparing for current Carry out research HIGH Funds - Med changes in national planning policy, Promote awareness amongst parish councillors, (started) Influence the new North Herts Local district councillors and other decision makers. Prof. Advice Development Framework and Where necessary seek expert/professional Expertise Regional/Government housing advice Training policy which may result in a review Assess implications and prepare action plan Public opinion of Green Belt boundaries around Consult the community the villages and the enforced Campaign provision of additional housing to help meet regional, county and district targets. (also see Sections 6.2.3 and 6.3.6) 6.1.9 Encourage sensitive design of new Seek to influence NHDC planning policy and MEDIUM Funds - Low development throughout the parish decisions relating to planning applications. Volunteers and seek to protect the general Consider local information leaflet for those Influence character and sense of greenness considering building work – useful Publicity within the villages (especially in contacts/websites, NHDC guidelines, Parish Training designated Conservation Areas) Council procedures, Knebworth Estate consents, whilst recognising the importance of Conservation Area requirements, etc plus variety and innovation in advertising for village building related architectural styles. businesses. (also see Sections 6.4.3) 6.1.10 Following suggestions raised in the Parish Council to carry out basic feasibility Funds – High Community Survey and feedback checks and bear in mind when opportunities Influence from the KPP Focus Groups, arise for redevelopment, enabling development, Prof. Advice consider the possibility of Section 106 works and funding (capital and influencing the provision of the ongoing) following developments within the parish: 1. A new Health Centre/GP HIGH Surgery 2. A small indoor community MEDIUM sports centre in Knebworth Village MEDIUM 3. A mixed use Community Centre e.g. library, GP LOW surgery/clinic, youth cafe 4. A village focal/meeting point e.g. Green or Plaza

6.2 COUNTRYSIDE

Despite its proximity to London and Stevenage, much of the parish countryside is still farmed and retains a rural character. For planning purposes, the land is classified as ‘Green Belt’ or ‘Rural Area beyond the Green Belt’ and large sections fall within a designated Landscape Conservation Area. The parish is privileged to host the beautiful historic park and gardens of Knebworth House, complete with herds of red and sika deer. It also boasts the landscaped acres of the Lutyens-designed Knebworth Golf Club and several Sites of Special Scientific Interest and Sites of Wildlife Significance. All in all, the parish is guardian to a uniquely rich swathe of Hertfordshire countryside.

94% of survey respondents value the local countryside and cite it as one of the main reasons for living in Knebworth – it is also highly valued for leisure pursuits and access along public rights of way. Many Written Comments highlighted the importance of protecting Knebworth’s village status and the need to avoid becoming a suburb of Stevenage.

Focus Group discussions highlighted the need to improve awareness of and familiarity with the countryside, its management and natural heritage, especially amongst children and teenagers. It was felt that a village map showing public rights of way, boundaries and places/features of interest would be an essential tool in promoting awareness and encouraging local walking and cycling. Comments also suggest that many paths and bridleways are in need of improvement and better signage. However, such initiatives would need to balance the difficulties associated with unauthorised use of footpaths and trespass on to private land. A mapping project would also help to clarify district/political/authority boundaries and aid discussion on possible beneficial changes.

Other ideas for protecting the countryside included creating opportunities for community involvement with farming and conservation projects such as planting community woodlands and orchards or sharing management of existing woodlands. New planning regulations will also mean that ’biodiversity’ will become an important consideration in any development or enhancement projects within the countryside and landowners/managers may need support in identifying opportunities.

The Countryside Management Service suggests that the best way to progress such projects and attract grant funding would be to incorporate them into a formal Parish Environmental Action Plan.

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6.2 COUNTRYSIDE HIGH PRIORITY OVERALL Aims 1. To preserve Knebworth’s essence as a rural parish and seek to protect and enhance the local countryside 2. To oppose development that may result in coalescence with Stevenage. 3. To improve awareness of and access to local countryside and public rights of way whilst discouraging unauthorised use of public rights of way and private land. Lead Parish Council

Contri North Herts District Council, NHDC Councillors, Local MP, Stevenage Borough Council, Herts County Council, butors Landowners, Farmers, Ecology experts, CMS (Countryside Management Service), CPRE (Campaign to Protect Rural England)

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

6.2.1 Seek to protect the local countryside Influence North Herts planning policy HIGH Influence and avoid coalescence with Influence Stevenage BC planning policy Expertise Stevenage (also see Section 6.1.4) Influence Government and Regional planning Prof. Advice policy Influence local politicians and councillors Where necessary seek expert advice 6.2.2 Seek to influence planning Respond to relevant planning applications HIGH Funds -Low decisions which may damage the Carry out parish (or part parish) ecological Influence countryside whilst being alert to survey with trained volunteers. Training opportunities for improving Identify opportunities for improving biodiversity biodiversity with particular reference Research latest national planning policy on to new development. biodiversity. 6.2.3 Be proactive in preparing for current Carry out research HIGH Funds - Med changes in national planning policy, Promote awareness amongst parish councillors, (started) Influence the new North Herts Local district councillors and other decision makers. Prof. Advice Development Framework and Where necessary seek expert/professional Expertise Regional/Government housing advice Training policy which may result in a review Assess implications and prepare action plan Public opinion of Green Belt boundaries around Consult the community the villages. (also see Sections Campaign to influence decision makers 6.1.8 and 6.3.6) 6.2.4 Produce maps, map boards and Identify type of map(s) most needed. MEDIUM Funds – Med leaflets to educate and familiarise Investigate copyright or cost of producing own Volunteers the community as regards Prepare budget for maps, boards and leaflets Expertise boundaries, rights of way, natural Obtain funding features, sites of interest, heritage Produce, install, distribute, publicise and natural history. 6.2.5 Produce a Parish Environmental Set up volunteer action group MEDIUM Funds – Med Action Plan Identify priorities Volunteers (PEAP) Obtain advice/support from the Countryside Training Management Service (CMS) Seek advice on grant funding 6.2.6 Consider options for supporting Consult farmers and landowners MEDIUM farmers and land managers in their Seek advice from CMS, Herts & Middlesex efforts to maintain/safeguard Wildlife Trust and the National Farmers Union countryside and wildlife and improve Increase public awareness biodiversity Incorporate proposals in Parish Environmental Action Plan – see Section 6.2.5 6.2.7 Improve signage for public rights of Liaise with the CMS and Herts County Council MEDIUM Funds – Med way to increase awareness and Find out about Parish Paths Partnership Volunteers help limit trespass. Identify rights of way and where signs needed Publicity Produce pathway/rights of way leaflet Expertise Increase awareness of types of PRoW e.g. where bikes and horses are allowed 6.2.8 Promote greater appreciation of and Approach CMS for ideas and guidance LOW Funds - Low involvement with the management Seek out local expertise/volunteers Volunteers of the parish countryside, Find out about training volunteer opportunities Training particularly for children/teenagers Approach farmers and landowners, JMI school e.g. hedge laying and surveys, and teenagers harvesting, guided nature walks, Prepare budget and research funding field centre and bird watching. 6.2.9 Consider community ownership or Identify opportunities/sites LOW Funds- High management of elements of the Find out about similar initiatives elsewhere Volunteers Parish’s natural heritage, e.g. Approach landowners Expertise woodlands, meadows, orchards. Seek expert advice on feasibility Prof. Advice (also see Section 6.4.7) Prepare budget and research funding Public Opinion 1st Edition / April 2007 Knebworth Parish Plan Page 60

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6.2.10 Pursue improvements in both the Work with CMS and planning authorities to LOW Funds - Med natural and the built environment identify opportunities Volunteers through community-involved Research local history research and studies that assist the Study HLCA planning authorities and build on Work with landowners existing studies such as the Promote awareness and community involvement Hertfordshire Landscape Character Assessment (HLCA) 6.2.11 Investigate grants for land Seek advice on grant funding from CMS and LOW Volunteers management, village schemes, carry out internet research Expertise heritage initiatives, woodland projects and parish paths. 6.2.12 Consider initiatives for making Find out about similar initiatives - gauge LOW Funds - Med alternative provision for those who success Volunteers abuse public rights of way e.g. Consult horse and bike riders and landowners Prof. Advice horse-riders using footpaths, motor Research insurance/liability/costs vehicles/bikes using bridleways.

6.3 HOUSING

The Community Survey results showed that 61% of respondents would be against further housing development around the villages with loss of countryside, coalescence with Stevenage and infrastructure problems cited as the main concerns. However, 21% would support limited housing development and this figure rises to 50% if the development provides funds for village improvements i.e. enabling development.

Opinion was split on whether the village needs more ‘affordable’ homes (45% saying Yes and 48% No) with strong views about where such housing would be built and the possible loss of countryside. However, it was evident from the Written Comments that there is much confusion about the definition of ‘affordable’ housing with some thinking it is social/housing association homes and others thinking it means lower cost market housing suitable for those who can just about afford to get on the housing ladder such as first time buyers, young families and key workers. The Focus Group felt that a clear definition of the various housing types is needed to allow proper debate on the subject of affordable housing. The Group suggests the following definitions:

Affordable Housing: subsidised housing, either for Market Housing: other market value homes of all rent or for sale (through shared ownership types, for rent or for sale. schemes) suitable for those people who are not able to afford to buy or rent market housing. Also Market Retirement Homes: market housing for sale known as Social or Housing Association Homes. to over 55s

Low Cost Market Housing: lower cost market Special Needs or Adapted Housing: social or housing, either for rent or for sale, suitable for those market homes suitable for those with special needs people who can just about afford to get onto the property ladder, in particular first time buyers, young Self Build: suitable sites for self-build market value families and key workers. homes

On the question of ‘housing need’, Focus Group research suggests that there is pent up demand for both Social and Market housing from those living in, or with close ties to, the parish and this is confirmed by discussions with Estate/Letting Agents and by the 2004 CDA Housing Needs Survey which identified the need for approx 21 additional social/housing association homes, mainly one and two bedroom, to cater for village people.

Further research would be required to clarify the ‘market’ housing need but Estate Agents suggest that there is a gap in the market for larger but reasonably priced (£300,000 to £350,000) family homes for those moving up from a first home – this means that growing families are often forced to move out of the village. The survey comments also mention lack of low-cost housing for key workers.

Regardless of local opinion, future Government housing policy (in the shape of the East of England Plan) could mean that Hertfordshire will face a massive house-building programme over the next 15 years. Even if the 3,600 home development to the west of Stevenage goes ahead, it is likely that North Hertfordshire District Council will still be looking to find space for thousands of new homes, with local towns and larger villages such as Knebworth being the most likely target for such development. Any additional housing will increase pressure on Knebworth’s already fragile infrastructure and increased local traffic generated by the West of Stevenage development is a particular concern.

The Focus Group findings suggest that Knebworth should prepare itself for ‘imposed’ housing allocations and possible changes to Green Belt boundaries. At some stage it may be appropriate to establish a policy* on whether the community wishes to fight all development proposals or whether some degree of expansion would be considered acceptable and sustainable and, if so, where it could best be accommodated bearing in mind the availability of brownfield sites within the village boundaries and infrastructure problems such as traffic congestion, parking, water supplies, school places and GP services.

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*In October 2006 the Parish Council held a public meeting to discuss their Green Belt policy. Since 1996, Parish Council policy was to oppose ANY development proposals within the Green Belt. In light of current threats and opportunities, the meeting voted to change the policy to allow the Parish Council to at least ‘consider’ development proposals within the Green Belt which may directly or indirectly benefit the parish community, provided that any specific proposals would be put to a community vote.

6.3 HOUSING MEDIUM PRIORITY OVERALL Aim To broker a balance between local and national housing need and local desire for a rural community

Lead Parish Council

Contri- Residents, CDA for Herts, North Herts District Council, North Herts Homes, Landowners, Local MP butors

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

6.3.1 Produce a parish housing strategy Parish Council to set up working party HIGH Funds - Low Seek advice from CDA for Herts (Duncan Volunteers Adams) Expertise Consider employing consultants Prof. Advice Consider specialist training for volunteers where Training needed 6.3.2 Seek to ensure that infrastructure Influence North Herts planning policy HIGH Funds - Med deficits e.g. traffic congestion, Seek expert/professional advice where needed Influence school places, GP services, water Expertise supply, etc are provided for when Prof. Advice considering new housing development within the parish (also see Section 6.1.5) 6.3.3 Agree a definition of ‘affordable Parish Council to Liaise with North Herts and MEDIUM Influence housing’ and other housing types to CDA for Herts and agree definition Expertise allow further debate on the question of local need. 6.3.4 Clarify the housing need of the Research CDA and North Herts statistics MEDIUM Volunteers community for affordable and other Seek advice from CDA for Herts Expertise types of housing If necessary, commission independent report Prof. Advice 6.3.5 Consider opportunities for providing Clarify ‘need’ with CDA for Herts and North MEDIUM Funds - High affordable (social) and special Herts Homes. Expertise needs housing to cater for parish Examine options on sites Prof. Advice needs (as identified in a Housing Research funding options (including enabling Needs Survey) and secure its long development - see Section 6.1.7) term provision for those living in or Research legal implications of ‘right to buy’ with close connections to the parish. Publicise availability of grants for house adaptations to improve existing stock 6.3.6 Be proactive in preparing for current Carry out research MEDIUM Funds - Med changes in national planning policy, Promote awareness amongst parish councillors, (started) Influence the new North Herts Local district councillors and other decision makers. Prof. Advice Development Framework and Where necessary seek expert/professional Expertise Regional/Government housing advice Training policy to ensure the best outcome Assess implications and prepare action plan Public opinion for the Knebworth community (also Consult the community see Sections 6.1.8 and 6.2.3) Campaign to influence decision makers 6.3.7 Identify options, if any, for Identify local need and demand for all types of MEDIUM Funds – High sustainable expansion and enabling homes Influence development (see Section 6.1.7) to Research Greenfield and Brownfield site options Expertise provide for future parish housing Identify ‘improvements’ wish list/priorities Prof. Advice need, possible infrastructure Liaise with North Herts planning dept. Public Opinion improvements and national housing Carry out financial and environmental requirements whilst seeking an feasibilities acceptable balance between Take professional advice – property, finance, making best use of brown field sites planning, traffic, ecological (previously developed) and avoiding Consult community on specific proposals over-development/congestion in Influence North Herts planning policy Knebworth Village centre.

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6.4 CHARACTER AND HERITAGE

Old Knebworth is the original settlement which developed around Knebworth House and still retains its rural, historic charm. Many of its buildings are Listed and within a Conservation Area and in planning terms it is well protected with strict guidelines covering alterations and new development.

Knebworth Village has evolved since the arrival of the railway station at the end of the 19th century and part of its charm is the diversity and variety of architectural designs. There is no single overriding style which dictates its character although main thoroughfares tend to be red-brick housing dating from Victorian, Edwardian and the 1920’s periods. There are numerous listed buildings including several designed by Sir Edwin Lutyens, many of which are within the two Conservation Areas of Stockens Green and Deards End. The ‘High Street’ is not typical of a ‘pretty’ rural village and is commercial in character – written comments suggest that it is in need of a ‘facelift’. There is a general sense of ‘greenness’ throughout the village which gives it the semi-rural feel that is so highly valued by its residents. This ‘greenness’ can be partly attributed to the surrounding countryside and partly to the green spaces within the village such as the recreation grounds and Stockens Green and perhaps most importantly the abundance of trees, garden hedges, amenity land and grass verges.

75% of respondents to the Community Survey considered it important to safeguard local architectural styles but the question ‘what styles?’ appeared frequently in the Written Comments. The need to protect ‘important’ buildings such as St Martin’s and St Mary’s churches, Knebworth House and Lutyens designed buildings was also highlighted. There were some calls for stricter controls on the quality and sensitivity of new design but Focus Group research established that a full Village Character Assessment or Village Design Statement would not be appropriate.

The Focus Group also found that there is a general lack of awareness of the history of the parish and the rich heritage within the built up areas and the surrounding countryside and suggested that more effort could be made to involve the community in researching and celebrating the history and heritage of the built and natural environment.

6.4 CHARACTER AND HERITAGE MEDIUM PRIORITY OVERALL Aim To protect and enhance the character and heritage of the parish’s built and natural environment

Lead Parish Council

Contri- North Herts District Council, North Herts Councillors, Local MP, Rail Authorities, Knebworth House, Hertfordshire butors Buildings Preservation Trust (HBPT), CMS (Countryside Management Service), Land and Property Owners, Herts County Council (HCC)

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

6.4.1 Seek to protect Knebworth’s village Influence North Herts planning policy and HIGH Influence identity and avoid becoming a decisions suburb of Stevenage. 6.4.2 Seek to improve (but not ‘prettify’) Influence North Herts Planning policy MEDIUM Funds - High the ‘High Street’ and the railway Consider improvement schemes Volunteers station area Consult businesses and property owners Influence Approach rail authorities Prof. Advice Research funding and seek professional advice Public Opinion Consult commuters and village users Campaign 6.4.3 Encourage sensitive design of new Seek to influence NHDC planning policy and MEDIUM Funds - Low development (including extensions) decisions relating to planning applications. Volunteers throughout the parish (especially in Consider local information leaflet for those Influence designated Conservation Areas) considering building work – useful Publicity whilst recognising the importance of contacts/websites, NHDC guidelines, Parish Training variety and innovation in Council procedures, Knebworth Estate consents, architectural styles Conservation Area requirements, etc plus (also see Section 6.1.9) advertising for village building related businesses. 6.4.4 Protect the sense of ‘greenness’ Influence NHDC planning policy and decisions MEDIUM Influence within the villages by resisting Research options for affording greater protection Public Opinion development of amenity land and to ‘valued’ spaces and views. open spaces and loss of trees, hedges and grass verges.

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6.4.5 Promote initiatives to celebrate and Identify opportunities MEDIUM Funds – Med protect ‘important’ buildings and the Consult with land and property owners Volunteers environmental heritage within the Liaise with CMS, NHDC and HBPT, HCC Publicity parish, both built and natural, whilst Consider Heritage Day/Trail/’Leaflet, mapping Expertise respecting the needs and wishes of projects, community involvement exercises, land and property owners especially school projects, history society, etc. as regards privacy and security. Prepare action plan and costing (also see Sections 1.1.5 and 6.5.5) Research funding 6.4.6 Consider measures to improve Seek advice from North Herts planners MEDIUM Influence protection of the ‘streetscene’ of key Identify key roads and features Volunteers roads (which are important to village Investigate Supplementary Planning Guidance Expertise character) by tightening controls on Consult residents/property owners Public Opinion changes to building frontages and rooflines, front gardens and pavement boundaries such as walls, fences and hedges. 6.4.7 Consider community ownership or Identify opportunities/sites LOW Funds- High management of elements of the Find out about similar initiatives elsewhere Volunteers Parish’s natural heritage, e.g. Approach landowners Expertise woodlands, orchards or meadows. Seek expert advice on feasibility Prof. Advice (also see Section 6.2.9) Prepare budget and research funding Public Opinion

6.5 MAINTENANCE OF PUBLIC AREAS Many Written Comments related to the poor maintenance of footpaths, pavements, roads, hedges, grass verges, recreation grounds, public toilets and amenity/common land. There was also concern about faulty lighting, litter, petty vandalism and fly- tipping and general frustration about getting problems resolved. It was also evident that there is confusion over which authorities are responsible for what, with many residents believing that the Parish Council has responsibility for all public land/property.

6.5 MAINTENANCE OF PUBLIC AREAS MEDIUM PRIORITY OVERALL Aim To foster the maintenance and improvement of, and respect for, public areas and facilities such as pathways, alleyways, roads, recreation grounds, verges, hedges, amenity land, common land, burial grounds and public conveniences. Lead Parish Council

Contri- North Herts District Council, North Herts Homes, Herts Highways, Herts County Council, District Councillors, butors Landowners, Countryside Management Service, Residents Associations, JMI School and Youth Groups

Ref. SUGGESTED ACTION HOW PRIORITY RESOURCES

6.5.1 Feedback survey results and Info already passed to Parish Council MEDIUM Influence comments to Parish Council and Identify other contacts and set up meetings and other authorities inspections 6.5.2 Clarify and publicise ownerships Find volunteers to research ownerships and MEDIUM Volunteers and responsibilities. mark up maps 6.5.3 Publicise channels of Research contact details and consider various MEDIUM Funds - Low communication e.g. problem options for publicising – leaflets, parish Volunteers reporting telephone numbers, magazine, library, notice boards, credit card especially amongst teenagers. notes, etc Consider feasibility of a village contact/volunteer who can pass on details or give advice. 6.5.4. Seek volunteers (perhaps involving Set out terms of reference MEDIUM Volunteers teenagers) to set up teams to carry Invite volunteers out checks, report problems and Ask teenagers for ideas influence action. Establish effective reporting and follow up system 6.5.5 Foster a greater sense of pride of Hold workshop to pool ideas/recruit volunteers MEDIUM Funds - Low place, particularly amongst Liaise with school children and teenagers Volunteers children/teenagers Community involvement – competitions (art, (also see Sections 1.1.5 and 6.4.5) photos, poetry, etc), favourite places, litter picks, open gardens, guided walks, teenage activities Consider Village of the Year Competition Research sponsorship and funding 6.5.6 Consider alternative options, Identify improvement opportunities e.g. new LOW Volunteers beyond local authority budgets, for public toilets funding improvements. Carry out feasibility and costing Research funding including sponsorship

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Street Maps

STREET MAP OF OLD KNEBWORTH

STREET MAP OF WEST OF PARISH

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Street Maps

STREET MAP OF KNEBWORTH VILLAGE

Maps and aerial photos on pages 65-67 and on the back cover supplied by LaMis. Base mapping © Crown copyright. All rights reserved. Licence number 100017381. Aerial imagery supplied by UK Perspectives.

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Aerial Photo

AERIAL PHOTO OF CENTRE OF KNEBWORTH VILLAGE

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Financial Report and Acknowledgements

FINANCIAL REPORT

When the Parish Plan project was launched back in December 2003, the Government was offering grants of up to £5,000 through the Countryside Agency to encourage rural parishes to prepare Parish Plans. Unfortunately the funding pot ran dry just as Knebworth’s grant application was submitted and, due to scheduled changes in the structure of the Countryside Agency, there was no prospect of an alternative source. The Parish Plan Team decided to carry on regardless and took on the challenge of raising £4,800 to cover the estimated cost of carrying out the community consultation and preparing and distributing the Parish Plan document. This estimate did not include time, services and general expenses donated by members of the Parish Plan Team, Focus Groups and other volunteers which, when taken into account, would probably give a true cost of more than £10,000.

With support from the Parish Council, Knebworth Village Trust and various other organisations listed below, the target of £4,800 was reached in Jan 2006.

Funds are held at Lloyds Bank in an account which is hosted and administered by the Parish Council. VAT is recoverable via the Parish Council.

Summary of Income and Expenditure for preparation and distribution of Knebworth Parish Plan 2007:

Jan 04 to March 05 Income 1825.07 (15 month period) Expenditure 585.42 Balance at Y/E 1239.65

April 05 to March 06 Income 3000.00 Expenditure 945.16 Balance at Y/E 3294.49

April 06 to March 07 Income 0 Expenditure 555.47 Balance at Y/E 2739.02

April 07 forward Estimated Income 0 Estimated Expenditure 2739.02 Estimated Balance at end of project 0

ACKNOWLEDGEMENTS

The Parish Plan Team and the Parish Council would like to thank everyone who has contributed, in any way, to the project with special thanks to:

All volunteers involved with the Focus Groups CDA for Herts (Community Development Agency) Countryside Management Service North Herts District Council Community Development Officers Area Police Constables and PCSOs Clerk to Knebworth Parish Council Denise Weaver Triographics Printers Knebworth Scout & Guide Group Trussell’s Butchers

We are also grateful for grants and donations received from:

Knebworth Parish Council Knebworth Village Trust Knebworth House Education and Preservation Trust Department for Environment, Food and Rural Affairs (DEFRA) - Parish and Town Plans Grant North Herts District Council – Southern Rural Area Grant Aid North Herts District Council – Councillors Bardett and Wordsworth, Ward Discretionary Budgets Hertfordshire County Council – Local Agenda 21 Community Award Knebworth Twinning Association Knebworth Estate Office & Knebworth Parish Council for use of halls and meeting rooms

Printed by Triographics of Knebworth using paper from sustainable forests.

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