Commuter Order Model Implementation Commuter Program Overview

Commuter Order Model (COM) Benefits of the COM Program

• One-step election process: participants login to the WageWorks site and elect prior to the cutoff date (orders may be set to recurring status)

• Direct access to the WageWorks catalog: thousands of providers and parking garages are available

• Pass/ priority plans: COM is an ideal fit for populations that favor Buy My Pass order options (i.e. Clipper, WMATA, , etc.)

• No more managing enrollment changes: the payroll report tells you exactly how much to withhold for each employee based on his/her election activity

• Invoicing Bundle reporting: the combination report helps employers true-up monthly order activity, including adjustments and credits.

• Setup a frequency election: choose between one-time, manage calendar or recurring options Program Overview

IRC 132 Regulations Eligible Expenses 2019 Pre-tax Limits

▪ Commuter benefits are ▪ Mass fares such as ▪ $265 per month for provided by employers to tickets, passes, tokens, transit/vanpool eligible employees vouchers for riding buses, trains, etc. ▪ $265 per month for parking ▪ Self-employed persons, independent contractors, ▪ Orders above the pre-tax limit ▪ Parking fees at or near the are supported (if permitted) partners and 2% shareholders work place or at a location in an S-corporation are not from which an employee ▪ Subject to change each year eligible commutes to work via mass transit or a carpool ▪ Nondiscrimination testing and plan documents are not required Transit/Parking Election Timeline

Example: Launch COM Program Nov 11 Example: January Elect for First Benefit Transit/Parking Example: Month on WW Site Nov 18

Order Fulfillment of Example: prepayment Example: Orders Dec 5 Dec 20-30 due

Payroll file Election cutoff Example: generated date Example: Dec 12 Dec 10 Commuter Card: Simply swipe the card to pay for transit and parking

Buy My Pass: Contributions loaded directly onto transit agency smart cards -or- Employees choose provider, and pass is delivered to their home

Pay Me Back: Employees can easily Give employees reimburse themselves for parking expenses via direct deposit or mailed payment options, check and drive up Pay My Provider: No receipts or claims adoption. forms required Placing a Commuter Order

▪ Choose among hundreds of transit agencies and parking providers nearby your place of employment.

▪ Search for transit providers by zip code or vendor name

▪ Find or add parking garages nearby your workplace Smart Card microsites provide easy order instructions for your employees

▪ (Breeze) ▪ (MBTA) ▪ (Ventra) ▪ (Metrolink/TAP) ▪ (Metro GoTo) ▪ New Jersey (PATCO) ▪ New York (MTA/PATH) ▪ San Diego (Compass) ▪ (Clipper) ▪ (ORCA) ▪ Washington D.C. (SmarTrip) ▪ And more…!!! Funding & Invoicing Admin Fees Invoice (monthly) All WageWorks administrative fees are billed on one single invoice. The amount due includes implementation fees, reoccurring monthly service fees, fees for customized projects and participant service fees for all current WageWorks products (Commuter Programs, Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts and Employee Sponsored Programs).

Admin Fees invoices are sent electronically on the 23rd of the month • A participant service count is taken on the 20th of the month to determine the Commuter Monthly Service Fee

Payments are due based on what is stipulated in the Order Agreement (i.e. Net 30) • Admin Fee invoices will be sent from [email protected]

Reports are available on the WageWorks Employer Site providing all of the detail and reference information needed to support the invoice Funding Agreement Terms

Commuter Order Model (COM) HSA ▪ The COM Funding Invoice (Monthly) is emailed to the invoice contact 2-3 business days after the Commuter cut-off date

▪ The ongoing monthly funding is due the 5th of the following HRA month (i.e. Dec 5th for January first benefit month)

▪ Monthly funding invoices are generated after the election cutoff FSA ▪ The funding invoice is comprised of two parts: ▪ Purchases made minus the reconciliation from the previous month COM ▪ Prefund for purchases to be made for next month Payroll Report Payroll Data (Outbound)

• Payroll Report

• Prepared monthly by 3pm CST following pre-determined election period

• Delivery to the WageWorks Employer Site

• Available in Standard, Full Plus Stops, Changes Only or Full

• Data includes Employee Name, ID Codes, Pre and Post-tax deductions by benefit, adjustments, credits, subsidies, totals Payroll Report (COM) Display from the Employer Site REPORTS tab Reporting on Funding Activity COM Funding Reports

The Invoice Bundle Report includes five reports in one to help reconcile ongoing funding

▪ Elections Report ▪ Adjustments ▪ Forfeiture ▪ Pay Me Back ▪ Other Checks

Reports may also be downloaded individually as needed.

Communications WageWorks Materials and Support Options

• Pre-Enrollment (Visible online through the OE Kit: https://www.wageworks.com/employers/open- enrollment/media-gallery.aspx ) • Flyers, Brochures, Posters • Sample Email Templates • Videos • Post Enrollment • Quick Start Guide • Email Reminders Online Account Access www.wageworks.com Click to View How to Videos Online Account Registration

First Name: must match the Profile (i.e. legal name, nick name, etc.) Last Name: same as First Name (consider name changes for marriage, etc.)

Date of Birth: only month and day are required Home Zip: must match the Profile

ID Code: last 4 digits of Unique ID, most commonly Social Security Number or Employee ID Online Features & Functionality

▪ One online view of all activity for all plan types is always available

▪ Claim/reimbursement notices can be sent when claim submitted, approved/denied, and paid out (mailed if email is not on file)

▪ Employees can also select to receive text message notifications Submit claims and view status

Check account balances

EZ Receipts App View recent card transactions (FSA, HRA, HSA, Commuter) Upload and store receipts Review deadlines for placing, Put the power of the program changing or canceling orders at employees fingertips. Look up eligible expenses

Order replacement cards (Healthcare only) Customer Service

▪ 1-877-WAGEWORKS (877-924-3967)

▪ Live Chat

▪ 24 hours a day/7 days a week