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State of Nebraska Service Contract Award

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State of Nebraska Service Contract Award SERVICE CONTRACT AWARD State Purchasing Bureau STATE OF NEBRASKA 1526 K Street. Suite 130 Lincoln. Nebraska 68508 PAGE ORDER DATE Telephone: (402) 471-6500 1 of 3 09/05/19 Fax: (402) 471-2089 BUSINESS UNIT BUYER 25260196 ANNETTE WALTON AS CONTRACT NUMBER VENDOR NUMBER: 2544789 88073 04 VENDOR ADDRESS: VOICECAST SYSTEMS INC DBA INTOUCH CONNECTIONS 730 W RANDOLPH ST STE 400 CHICAGO IL 60661-2148 AN AWARD HAS BEEN MADE TO THE VENDOR/CONTRACTOR NAMED ABOVE FOR THE SERVICES AS LISTED BELOW FOR THE PERIOD: SEPTEMBER 15, 2019 THROUGH SEPTEMBER 14, 2023 THIS CONTRACT IS NOT AN EXCLUSIVE CONTRACT TO FURNISH THE SERVICES SHOWN BELOW, AND DOES NOT PRECLUDE THE PURCHASE OF SIMILAR SERVICES FROM OTHER SOURCES. THE STATE RESERVES THE RIGHT TO EXTEND THE PERIOD OF THIS CONTRACT BEYOND THE TERMINATION DATE WHEN MUTUALLY AGREEABLE TO THE VENDOR/CONTRACTOR AND THE STATE OF NEBRASKA. Original/Bid Document 6111 Z1 Contract to supply and deliver Short Messaging Service (SMS) Text Messaging Solution to the State of Nebraska as per the attached specifications for the period September 15, 2019 through September 14, 2023. The contract may be renewed for three (3) additional two (2) year periods when mutually agreeable to the vendor and the State of Nebraska. Vendor Contact: Jane Saedi Phone: 312-476-8814 Fax: 312-775-9045 E-Mail: [email protected] (9/5/19 SC) Estimated Unit of Unit Extended Line Description Quantity Measure Price Price 1 START UP COST 10,000.0000 $ 1.0000 10,000.00 INITIAL AWARD 2 TEXT MESSAGE YEAR 1 3,400,000.0000 EA 0.0325 110,500.00 INITIAL AWARD YR 1 09/15/19 - 9/14/20 3 SHORT CODES 6,000.0000 $ 1.0000 6,000.00 DEDICATED/ NONVANITY INITIAL AWARD YR 1 9/15/19 - 9/14/20 4 TEXT MESSAGE YEAR 2 4,700,000.0000 EA 0.0300 141,000.00 INITIAL AWARD YR 2 9/15/20 - 9/14/21 5 SHORT CODES 6,000.0000 $ 1.0000 6,000.00 DEDICATED/ NONVANITY ;> DHHS Division Director R435C31N1SK0tl021NISl<O:l02 ~01!):l~:)1 NEBRASKASERVICECONTRACTAWARD State Purchasing Bureau STATE OF 1526 K Street, Suite 130 Lincoln, Nebraska 68508 PAGE ORDER DATE Telephone: (402) 471-6500 2 of 3 09/05/19 Fax: (402) 471-2089 BUSINESS UNIT BUYER 25260196 ANNETTE WALTON AS CONTRACT NUMBER VENDOR NUMBER: 2544789 88073 04 Unit of Unit Extended Line Description Estimated Quantity Measure Price Price INITIAL AWARD YR 2 9/15/20- 9/14/21 6 TEXT MESSAGE YEAR 3 5,700,000.0000 EA 0.0275 156,750.00 INITIAL AWARD YR 3 9/15/21 - 9/14/22 7 SHORT CODES 6,000.0000 $ 1.0000 6,000.00 DEDICATED/ NONVANITY INITIAL AWARD YR 3 9/15/21 - 9/14/22 8 TEXT MESSAGE YEAR 4 6,700,000.0000 EA 0.0250 167,500.00 INITIAL AWARD YR 4 9/15/22 - 9/14/23 9 SHORT CODES 6.000.0000 $ 1.0000 6,000.00 DEDICATED/ NONVANITY INITIAL AWARD YR 4 9/15/22 - 9/14/23 10 TEXT MESSAGE YEAR 5 6,700,000.0000 EA 0.0250 167,500.00 OPT REN 1 YR 5 9/15/23 - 9/14/24 11 SHORT CODES 6,000.0000 $ 1.0000 6,000.00 DEDICATED/ NONVANITY OPT REN 1 YR 5 9/15/23- 9/14/24 12 TEXT MESSAGE YEAR 6 6,700,000.0000 EA 0.0250 167,500.00 OPT REN 1 YR 6 9/15/24 - 9/14/25 13 SHORT CODES 6,000.0000 $ 1.0000 6,000.00 DEDICATED/ NONVANITY OPT REN 1 YR 6 9/15/24 - 9/14/25 14 TEXT MESSAGE YEAR 7 6,700,000.0000 EA 0.0250 167,500.00 OPT REN2YR 7 9/15/25 - 9/14/26 15 SHORT CODES 6,000.0000 $ 1.0000 6,000.00 DEDICATED/ NONVANITY OPT REN 2 YR 7 9/15/25- 9/14/26 MttJ ~ AL$ R)i3500INIS1<.0JOZIN1SKO:l0? ?:J 15090 l STATE NEBRASKASERVICECONTRACTAWARD Stale Purchasing Bureau OF 1526 K Street. Suite 130 Lincoln, Nebraska 68508 PAGE ORDER DATE Telephone: (402) 471-6500 3 of 3 09/05/19 Fax: (402) 471-2089 BUSINESS UNIT BUYER 25260196 ANNEITE WAL TON AS CONTRACT NUMBER VENDOR NUMBER: 2544789 88073 04 Estimated Unit of Unit Extended Line Description Measure Price Price Quantity 16 TEXT MESSAGE YEAR 8 EA 0.0250 167,500.00 OPT REN 2 YR 8 6,700,000.0000 9/15/26 - 9/14/27 17 SHORT CODES 6,000.0000 $ 1.0000 6,000.00 DEDICATED/ NONVANITY OPT REN2 YR 8 9/15/26 - 9/14/27 18 TEXT MESSAGE YEAR 9 6,700,000.0000 EA 0.0250 167.500.00 OPT REN 3 YR 9 9/15/27 - 9/14/28 19 SHORT CODES 6,000.0000 $ 1.0000 6,000.00 DEDICATED/ NONVANITY OPT REN 3 YR 9 9/15/27 - 9/14/28 20 TEXT MESSAGE YEAR 10 6,700,000.0000 EA 0.0250 167,500.00 OPT REN 3 YR 10 9/15/28 - 9/14/29 21 SHORT CODES 6,000.0000 $ 1.0000 6,000.00 DEDICATED/ NONVANITY OPT REN 3 YR 10 9/15/28 - 9/14/29 Total Order 1,650,750.00 R~:>,!:i(}:)INISK0:)0~1NISK0002 201539~1 For public information purposes only; not part of contract. Request for Proposal Number 6111 Z1 Contract Number 88073 O4 Proposal Opening: July 31, 2019 In accordance with Nebraska Revised Statutes §84.712.05(3), the following material(s) has not been included due to it being marked proprietary. InTouch Communications 1. Corporate Overview- Summary of Bidders Corporate Experience AT&T 1. Draft Project Plan 2. Table of Contents 3. Request for Proposal for Contractual Services Form 4. Business Associate Agreement 5. Addendum to Master Agreement – Business Associate Terms Agent 511 1. Corporate 2. Technical Contact Wireless 1. API Specs 2. User Manual / { /' \ intouch connections i; Connect With Your Customers July 29, 2019 Nebraska State Purchasing Bureau 1526 K Street, Ste. 130 Lincoln, Nebraska 68508 RE: SHORT MESSAGING SERVICE (SMS) TEXTING MESSAGING SOLUTION: 6111 21 Dear Ms. Walton and Ms. Gilliland: On behalf of In Touch Connections, thank you for offering us the opportunity to submit a quotation to the Nebraska Department of Health and Human Services for a text messaging solution that allows the State to more effectively and efficiently communicate with their clients. We are a full-service provider of automated notifications, and our mission is to help organizations like the DHHS execute texting programs simply and easily without the need for highly trained IT, legal and marketing personnel. With over 18 years of experience delivering customized texting solutions to our clients, you will find In Touch Connections delivers the best service at the most reasonable price. Should you have any questions, please do not hesitate to contact me at 708-698-1521. Kind Regards, Jane Saedi Project Manager [email protected] 708-698-1521 In Touch Connections I 730 W. Randolph, Suite 400 Chicago, IL 60661 Tel: (312) 476-8808 Good Life. Great Service. DIPT. OP ADMINISTRATIVa SIRVICIS Proposal to: Nebraska Department of Health & Human Services for SMS Texting Solution Solicitation# 6111 21 7/29/2019 ORIGI NAL intouch connections· Connect With Your Customers lnTouch Connections I 730 W. Randolph, Suite 400 Chicago, IL 60661 Tel: (312) 476-8808 2 . Corporate Overview a) Bidder Identification and Information Company Name: Voicecast Systems, Inc. d/b/a In Touch Connections Address: 730 West Randolph, Suite 400, Chicago, Illinois 60661 Organization: Company Incorporation State: Illinois Year Organized: 2001 Name Change: In 2016 migrated from using lnTouch Solutions to lnTouch Connections due to the presence of a healthcare advertising agency also located in Chicago with the name In Touch Solutions. In Touch Connections has been a leader in the automated communications business since our inception in 2001. Since then we have assisted some of the world's most recognized brands in delivering timely, highly customized compelling communications and surveys. The clients we serve have always demanded a high level of customization and our entire organization Is structured to accommodate the very unique needs of each and every client. Up until 2015, our focus has been on larger Fortune 500 companies and universities as these clients all require tailor-made solutions with each and every aspect of implementation designed to their specifications. Organizations like AT&T, Verizon, DirecTV, Avon, Florida Power and Light, Tribune Media, Harvard University, Northwestern University, UConn and many others have trusted lnTouch Connections with their communication needs. In addition to offering a level of customization at a price point not offered by other vendors, our account service capabilities are unparalleled. We have carefully cultivated our culture over the years to ensure each and every employee is zealous about exceeding customer expectations. In 2008 we instituted our "Surprise and Delight" employee incentive program which financially rewards every employee for exceeding client expectations. As a result, both our client and employee satisfaction rates have been 100% since program roll-out. In 2015, we made the decision to invest in growing our government agency business. We find that the needs of agencies llke the Nebraska DHHS are similar to our existing cllent base in that they often have multiple user groups with varying needs and Internal systems that dictate a flexlble and customized solution. Additionally, organizations like the Nebraska DHHS require exceptional levels of service and response times given the importance of the communications being sent. Our success In the government space in a relative short amount of time is testament to the value we provide these organizations.
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