LTM Share Price Performance

Total Page:16

File Type:pdf, Size:1020Kb

LTM Share Price Performance Global Hospitality Monitor July 12, 2021 LTM Share Price Performance Weekly Movers North American Hotel REITs Top 5 Performers One Week % Change American Hotel Income Properties 7.3% 220 Avingstone North America Hotel REIT Index EIH (Oberoi Hotels & Resorts) 5.2% S&P REIT Index 200 Pandox AB 3.6% 180 Scandic Hotels Group AB 3.5% Indian Hotels Co Ltd 3.5% 160 140 Top 5 Laggards One Week % Change 120 Ashford Hospitality Trust Inc. (41.4%) Huazhu Hotels Group (8.8%) 100 Marcus Corp (8.5%) 80 Dusit Thani Pcl (5.4%) Jul-20 Sep-20 Nov-20 Jan-21 Mar-21 May-21 Jul-21 Braemar Hotels and Resorts (4.7%) North American Hotel Stocks Ind ustry Intelligence & Commentary 220 Avingstone North America Hotel Index 9 Jul: KSL Capital Partners, the US-based hospitality and leisure private equity S&P 500 Index 200 group, has acquired a 379-key, four-hotel portfolio in Florida. The portfolio 180 comprises the beachfront properties of Amara Cay Resort, La Siesta Resort & Marina, Pelican Cove Resort & Marina and Postcard Inn Beach Resort & Marina. 160 Following the transaction, KSL has plans for extensive renovations and 140 impactful enhancements to the guest experience and has extended its partnership with Davidson Hospitality Group, the US-based hotel operator, to 120 manage the portfolio with its lifestyle operating vertical, Pivot. 100 8 Jul: Único Hotels, the Spain-based hotel owner and operator controlled by 80 the Guardens family, has reportedly sold the 146-key Grand Hotel Central in Jul-20 Sep-20 Nov-20 Jan-21 Mar-21 May-21 Jul-21 Barcelona, Spain, to Schroders, the UK-listed asset management group, for €93 European Hotel Stocks million (approx. US$753,000 per key), according to Hospitality Insights. According to the same source, following the transaction, Schroders and Único 220 Avingstone European Hotel Index Hotels plan to leverage the property’s recently completed refurbishment to FTSEurofirst 300 Returns 200 enhance its position in the city’s luxury hotel market. 180 7 Jul: Soho House, the UK-based hospitality and private members club group, 160 has disclosed further information about its upcoming initial public offering. Pursuant to company filings, the IPO will target raising as much as US$480 140 million through an NYSE listing, targeting a valuation of US$3.2 billion. The 120 group will plan to list under the name Membership Collective Group with the 100 ticker MCG and offer to investors 30 million shares priced at between US$14 and US$16 a share. Additionally, the company filings said approximately 59,000 80 membership applicants are on a waitlist after achieving 92%-member retention Jul-20 Sep-20 Nov-20 Jan-21 Mar-21 May-21 Jul-21 in fiscal 2020 despite COVID-related closures. Asian Hotel Stocks 6 Jul: Host Hotels & Resorts, the US-listed hospitality real estate investment 220 Avingstone Asia Hotel Index trust, announced the acquisition of the fee simple interest in the 200-key MSCI Asia Pacific All Cap Index Baker’s Cay Resort in Key Largo, FL for approx. US$200 million (US$1 million 200 per key). According to the announcement, the purchase price represents an 180 estimated 6.2% capitalization rate and a 14.5x EBITDA multiple based on 2021 160 property forecasts. The property features 26,000 sqft of meeting space, four food and beverage outlets, a private beach, a spa, a dock, a fitness center, 140 and two swimming pools. 120 5 Jul: Lockwood Development Partners, the US-based real estate investment 100 group, has reportedly acquired a 2,539-key nine-hotel portfolio across the US 80 for US$225 million from an undisclosed seller, according to a press release Jul-20 Sep-20 Nov-20 Jan-21 Mar-21 May-21 Jul-21 from Marcus and Millichap, the US-listed real estate broker that acted for the buyer. The portfolio is predominantly located in major metro areas across eight states, totals approx. 1.55 million sqft of area. According to the same source, following the transaction, Lockwood plans to repurpose and rebrand the portfolio to focus on eco-friendly and sustainable hotel operations, affordable multifamily housing and ‘ghost kitchens’. Avingstone Limited Leconfield House, Curzon Street Mayfair, London W1J 5JA UK David Mongeau Tel: +44 (0)20 7016 8020 [email protected] Source: This material is based on current public information from Bloomberg that Avington considers Jim Brown reliable, but we make no representation as to, and accept no responsibility or liability whatsoever for, Tel: +44 (0)20 7016 8016 the accuracy or completeness of the information included herein, including any third-party information, [email protected] and it should not be relied upon as such. Global Hospitality Monitor July 12, 2021 Key Performance Indices Unit Price Market Enterprise One Week One Month 52 Week Current EV/Fwd REITs Ticker Currency 9-Jul-21 Cap (m) Value (m) % Change % Change High Low Yield(1) EBITDA(2) North American REITs Group Average 0.2% 20.5x Ashford Hospitality Trust Inc. AHT US USD 2.32 465 4,524 (41.4%) (63.0%) 8.51 1.27 0.0% NM American Hotel Income Properties HOT-U CN CAD 4.58 360 1,326 7.3% (1.3%) 4.74 2.25 0.0% 15.2x Apple Hospitality REIT Inc. APLE US USD 15.04 3,364 6,728 (2.4%) (8.2%) 16.57 8.45 0.4% 17.8x Braemar Hotels and Resorts BHR US USD 5.82 284 1,486 (4.7%) (9.1%) 7.45 2.17 0.0% 18.6x Chatham Lodging Trust CLDT US USD 12.45 605 1,227 (1.7%) (10.9%) 14.95 5.02 0.0% 18.0x DiamondRock Hospitality Co. DRH US USD 9.40 1,976 3,079 (3.1%) (12.0%) 11.49 4.43 0.6% NM Hersha Hospitality Trust HT US USD 10.34 405 1,923 (4.3%) (15.2%) 13.05 4.57 0.0% 24.2x Host Hotels & Resorts Inc. HST US USD 17.11 12,081 16,351 (0.8%) (5.5%) 18.52 10.04 0.4% NM Park Hotels & Resorts Inc. PK US USD 19.65 4,647 9,089 (3.3%) (11.3%) 24.67 7.95 0.6% NM Pebblebrook Hotel Trust PEB US USD 23.00 3,022 6,114 (3.2%) (4.8%) 26.42 9.83 0.2% NM RLJ Lodging Trust RLJ US USD 14.39 2,373 4,612 (4.6%) (12.5%) 17.51 7.67 0.3% 20.8x Ryman Hospitality Properties, Inc. RHP US USD 77.89 4,289 7,194 1.3% (2.2%) 86.58 29.23 0.0% NM Service Properties Trust SVC US USD 12.49 2,059 8,318 (1.1%) (15.8%) 15.39 5.93 0.3% 14.9x Summit Hotel Properties, Inc. INN US USD 9.16 972 2,165 (2.7%) (10.8%) 11.32 4.72 0.0% 28.6x Sunstone Hotel Investors Inc. SHO US USD 12.07 2,610 3,313 (2.7%) (9.5%) 13.74 7.00 0.0% 24.6x Xenia Hotels & Resorts, Inc. XHR US USD 18.45 2,100 3,156 (1.2%) (10.2%) 21.40 7.56 0.0% 22.2x Share Price Market Enterprise One Week One Month 52 Week Price/Fwd EV/Fwd Corporates Ticker Currency 9-Jul-21 Cap (m) Value (m) % Change % Change High Low Earnings(2) EBITDA(2) North American Stocks Group Average 32.0x 18.5x Choice Hotels International Inc. CHH US USD 120.14 6,675 7,521 (1.5%) (2.1%) 123.77 78.83 31.5x 21.2x Extended Stay America Inc. STAY US USD 20.46 3,636 6,389 0.0% 1.1% 20.47 10.65 27.0x 13.9x Hilton Worldwide Holdings Inc. HLT US USD 126.05 35,109 43,636 (0.6%) (1.4%) 132.69 71.86 41.6x 23.0x Hyatt Hotels Corporation H US USD 79.45 8,086 10,093 0.3% (4.0%) 92.22 45.62 NM NM Marcus Corp MCS US USD 18.74 588 1,174 (8.5%) (16.8%) 24.71 6.84 15.9x 17.2x Marriott International Inc. MAR US USD 142.48 46,397 56,898 0.9% (2.2%) 159.98 81.30 39.2x 21.5x MGM Resorts International MGM US USD 41.60 20,406 40,975 (3.8%) (5.8%) 45.34 14.65 NM 13.7x Playa Hotels & Resorts NV PLYA US USD 7.19 1,211 2,185 (1.9%) (5.0%) 8.35 3.36 NM 21.9x Vail Resorts Inc. MTN US USD 325.63 13,113 15,100 0.2% (0.2%) 338.50 174.39 42.5x 18.3x Wyndham Hotels & Resorts Inc. WH US USD 72.10 6,734 8,795 (2.7%) (6.2%) 78.13 41.17 26.2x 16.1x European Stocks Group Average 25.8x 14.8x Accor SA AC FP EUR 31.41 8,210 9,596 (0.8%) (10.2%) 35.89 20.71 NM NM Compagnie des Alpes CDA FP EUR 13.16 323 1,197 (3.2%) (14.9%) 17.88 9.34 NM 7.4x InterContinental Hotels Group Plc IHG LN GBP 48.23 8,837 10,704 (1.9%) (6.6%) 55.68 34.45 37.7x 20.9x Meliá Hotels International MEL SM EUR 6.23 1,372 3,946 (3.7%) (11.7%) 7.40 2.88 NM 18.2x NH Hotel Group SA NHH SM EUR 3.57 1,400 4,189 (2.6%) (10.5%) 4.35 2.10 NM 11.0x Pandox AB PNDXB SS SEK 154.00 28,313 61,672 3.6% (6.6%) 168.10 85.50 27.6x NM Scandic Hotels Group AB SHOT SS SEK 36.25 6,933 44,095 3.5% (2.8%) 44.58 21.14 12.3x NM Société des Bains de Mer BAIN FP EUR 74.80 2,283 2,449 (0.5%) 5.6% 79.60 52.80 NM NM TUI AG TUI1 GR EUR 4.17 4,583 12,448 (3.5%) (14.1%) 5.47 1.82 NM 9.7x Whitbread Plc WTB LN GBP 31.36 6,334 9,612 (2.1%) (6.1%) 37.07 19.97 NM 21.8x Asian Stocks Group Average 27.3x 17.8x Ascott Residence Trust ART SP SGD 1.06 3,304 5,758 2.9% 2.9% 1.14 0.81 27.7x NM Banyan Tree Holdings Ltd BTH SP SGD 0.33 281 826 (2.9%) 0.0% 0.41 0.22 22.4x 18.4x Central Plaza Hotel Public Co Ltd CENTEL TB THB 32.50 43,875 62,706 (0.8%) (9.7%) 38.00 19.40 NM 16.0x Huazhu Hotels Group HTHT US USD 49.49 16,171 21,484 (8.8%) (13.0%) 64.53 32.45 38.3x 20.7x Dusit Thani Pcl DTC TB THB 9.65 8,203 21,145 (5.4%) 17.0% 10.50 6.85 NM NM EIH (Oberoi Hotels & Resorts) EIH IN INR 117.80 76,508 79,277 5.2% 1.7% 122.80 71.90 NM NM Frasers Hospitality Trust FHT SP SGD 0.53 1,011 1,932 0.0% (1.9%) 0.60 0.39 20.2x NM Hong Kong & Shanghai Hotels/The 45 HK HKD 8.12 13,393 27,629 (0.9%) 1.2% 8.60 5.60 NM NM Hotel Properties Ltd HPL SP SGD 3.28 1,709 3,112 0.0% (0.9%) 3.50 2.70 22.2x NM Indian Hotels Co Ltd IH IN INR 148.00 176,010 219,852 3.5% 9.5% 157.30 91.50 NM NM Mandarin Oriental International Ltd MAND SP USD 2.00 2,527 3,214 (0.5%) 2.6% 2.07 1.43 NM NM Minor International Pcl MINT TB THB 29.25 151,968 366,929 (1.7%) (10.7%) 33.75 16.40 NM 19.6x Miramar Hotel & Investment Co Ltd 71 HK HKD 15.22 10,516 5,642 (0.4%) (4.9%) 16.30 11.68 NM NM Shangri-La Asia Ltd 69 HK HKD 7.20 25,816 70,003 (3.9%) (1.6%) 9.06 5.51 NM NM The Shilla (000's) 008770 KS KRW 92.70 3,638 5,019 (3.4%) (6.1%) 103.00 71.70 33.0x 14.2x 1.
Recommended publications
  • – Standing Steady When Harsh Winds Are Blowing
    Scandic – year around 2012 Scandic 2012 – Standing Steady when harSh winds are blowing Oktober 2012 1 | Mediepolicy för Scandic 1 content result 4 Looking ahead to 2013 5 Looking back at 2012 6 Even tastier food & beverage 8 Scandic’s 50th birthday! 9 a winning concept 10 did you know 11 accessibility ambassador Magnus berglund 12 New tVs & a mobile website 13 reduced environmental impact 13 Sustainability 14 Quotes from country managers 15 results for 2012 16 group Management team 18 Oktober 2012 3 Scandic – year around 2012 Scandic – year around 2012 LooKing ahead TO 2013* Presenting improved profi ts and higher margins despite a global Our focus on service and higher guest satisfaction has already Revenue: + 9.6% (comparable hotels + 1%) downturn and amid major political and economic uncertainty isn’t paid off and that’s something where our digital communication has bad going. At the same time, we’re continuing to grow thanks to defi nitely had an impact. This is an investment we’ll continue. Revenue per room: + 2.8% (comparable hotels + 1%) major investments in new city hotels. This shows that Scandic’s business concept is sound and worth building on further. And that’s It is also my conviction that the fact that Scandic is a trailblazer in exactly what we intend to do. its industry on sustainability and accessibility has helped to see Operating profit (eBitda): eUr 83.7 (72.9) million us perform well against our competitors. The fact that nobody less Our aim is for our business to be recognised as much more than than the UN has noticed our commitment to everyone – including “just” hotel accommodation.
    [Show full text]
  • The World's Biggest Hotel Companies. Old Trends and New Tendencies
    MISCELLANEA GEOGRAPHICA – REGIONAL STUDIES ON DEVELOPMENT Vol. 19 • No. 4 • 2015 • pp. 26-33 • ISSN: 2084-6118 • DOI: 10.1515/mgrsd-2015-0020 The world’s biggest hotel companies. Old trends and new tendencies Abstract Many hotels are owned by a few dozen so-called hotel chains or hotel Andrzej Kowalczyk systems. The rapid growth of big hotel companies can be regarded as proof of the entrance of hotel systems into the globalisation phase. Since 2006, companies from the People’s Republic of China (PRC) have been among the world’s top hotel systems. This year can be considered Department of Geography of Tourism & Recreation as the symbolic beginning of a new stage in the history of the largest Institute of Socio-Economic Geography & Spatial Management hotel systems. This paper shows two main trends. On the one hand, the Faculty of Geography & Regional Studies processes that could be observed in the market of the major global hotel University of Warsaw Poland systems from the 1990s are still discernible (for example, the position of e-mail: [email protected] the so-called hotel megasystems). On the other hand, new trends have come to the fore in recent years, notably the emergence of systems from the People’s Republic of China among the world’s largest hotel systems. Keywords Hospitality • hotel megasystems • Chinese hotel chains Received: 30 September 2014 © University of Warsaw – Faculty of Geography and Regional Studies Accepted: 18 August 2015 Introduction A large proportion of hotels worldwide are owned by a few systems, non-cash settlements, launching new services for clients dozen so-called chains or systems, many of which operate and new technological solutions in catering, and so on.
    [Show full text]
  • China Hotel Market (5Th Consecutive Survey on the Influence of the Coronavirus Outbreak) 2021 Q2
    Singapore: Hotel Market Market Report - March 2019 SENTIMENT SURVEY China Hotel Market (5th Consecutive Survey on the Influence of the Coronavirus Outbreak) 2021 Q2 APRIL 2021 China Hotel Market Sentiment Survey – April 2021 With Large-scale Vaccination, the Market is Expected to Pick up Significantly 2021 Q2 Sentiment Score -14 31 32 27 Under the influence 18 23 9 3 of Covid-19 -9 -9 outbreak -14 -32 -40 1 -47 -12 -88 -116 14 First 14 15 First 15 16 First 16 17 First 17 18 First 18 19 First 19 Feb Jun Sep Jan Mar Half Second Half Second Half Second Half Second Half Second Half Second 2020 2020 2020 2021 2021 Half Half Half Half Half Half Question: Compared with the second quarter 2021 Q1 Hotel Market Performance Outlook of 2019, what’s your prediction on the overall 100% hotel market performance of the second quarter of 2021? 80% Occupancy With the normalization of domestic epidemic prevention and the large- 60% scale vaccination, the market confidence has been greatly improved. The sentiment score of Q2 2021 reached a peak since the Covid-19 outbreak, 40% even exceeding the score in the second half of 2019. 34% of the respondents predict that the overall occupancy rate of Q2 2021 will 20% recover to the same level of Q2 2019. 29% of the respondents even believe that the occupancy rate will be higher. Benefiting from the return 0% of high-value tourists, the sentiment score of Hainan increased 24 points OCC ADR Total Rev compared with that of last survey to 29, showing positive market Mu ch Worse Wo rse expectations.
    [Show full text]
  • Hotel Solution Complete Package Solution for an Invigorating Indoor Climate in Hotels Indoor Climate Matters
    Hotel Solution Complete package solution for an invigorating indoor climate in hotels Indoor climate matters AIR TEMPERATURE HUMIDITY AIR QUALITY DRAUGHT SOUND LEVEL How important is comfort? Research shows that there is a distinct link between the quality of the indoor climate and sleep. For hotel guests a good night’s sleep is an important requirement that must be met. Meeting or preferably exceeding the expectations of the guests gives you satisfied customers who gladly return to your hotel. Swegon Hotel Solution creates an optimal indoor climate with the lowest possible energy consumption. It means the hotel staff can focus on the guests' other requirements. Victoria Tower Hotel, Stockholm Energy efficiency matters INTEGRATED SYSTEMS EPBD & LEGISLATION ENERGY SOURCES LIFE CYCLE COST (LCC) How important are operating costs? Conditions for low operating costs are created through a demand- controlled indoor climate. Frequently, the total need of the property is reduced when ventilation, heating and cooling are concentrated to areas where there is a demand. In most cases, this reduces investment and operating costs and reduces the installation time. Swegon's products are designed for optimum performance and integration. Irrespective of whether you choose individual products or complete systems, maximum energy efficiency and operating economy are guaranteed. The future matters How can you influence the climate? Reducing the energy-need necessary to create the indoor climate also reduces your carbon footprint Swegon helps you attain this by demand-controlling the climate in each room. The result is a comfortable indoor climate with minimal energy consumption and maximum energy recovery. This definitely has a positive impact on the climate and environment.
    [Show full text]
  • Hotel Construction Europe Report
    HOTEL CONSTRUCTION EUROPE REPORT December 2019 REGION OVERVIEW In total Europe has currently 1,495 hotel projects in the pipeline with almost 258,200 hotel rooms. 2 PROJECT CATEGORIES 70% of all 1,495 hotel projects that are currently arising in Europe will be 4 star hotels. FIRST CLASS LUXURY 1,053 Projects 442 Projects 185,193 Rooms 72,945 Rooms YEAR OF OPENING In 2019 359 new hotels have opened their doors all over Europe. Looking at 2020 more than 33% of all current registered projects are scheduled to celebrate their inauguration. Leading countries in terms of expected openings in 2020 are the United Kingdom with 113 projects, Germany with 106 projects and France is looking forward to add 34 new hotels to their current hotel portfolio. 2020 2021 2022 2023 2024+ 505 Projects 337 Projects 157 Projects 74 Projects 422 Projects 83,458 Rooms 57,271 Rooms 30,258 Rooms 14,947 Rooms 72,204 Rooms 4 CONSTRUCTION PHASE The 1,495 hotel projects in Europe are separated in five different phases due to their construction progress. 42% of all projects are currently in planning and 37% are under construction. The 102 hotels which are currently in the pre-opening phase are expected to celebrate their inauguration within the next six months. VISION PRE-PLANNING PLANNING UNDER CONSTUCTION PRE-OPENING 24 Projects 192 Projects 627 Projects 550 Projects 102 Projects 1,981 Rooms 31,405 Rooms 112,109 Rooms 97,030 Rooms 15,613 Rooms 5 COUNTRY PROJECTS ROOMS 1. United Kingdom 332 47,890 TOP 10 2.
    [Show full text]
  • A World-Class Hotel Company
    SCANDIC ANNUAL REPORT2015 ANNUAL REPORT 2015 A WORLD-CLASS HOTEL COMPANY A STRONG BRAND • UNRIVALLED GEOGRAPHIC NETWORK • STRONG CORPORATE CULTURE • COMMERCIAL AND OPERATIONAL LEADERSHIP • HIGH-QUALITY PIPELINE • CLEAR GROWTH STRATEGY This is Scandic Insert A proven business model 23 Financial reports 54 The leading hotel company Strengths that position 24 Notes 62 in the Nordics Insert Value creation at all levels 27 Auditor’s Report 86 How Rica became Scandic Corporate Governance 88 CONTENTS: Our Nordic DNA 1 in Norway 28 Board of Directors 96 A 50-year journey 2 Strategy 2020 shows Management 98 the direction forward 30 CEO statement 4 Sustainable supply chains 100 Accessibility for all 32 Our journey, vision, mission Stakeholder dialogs 102 and our values 8 Actively engaged employees 34 GRI Index 104 Twenty-four hours at Scandic 10 Employees from 120 countries 36 Scandic makes a comeback An attractive market 12 Forerunner in environmental on the stock exchange 106 issues 38 Unrivalled reach 14 Shareholder information 107 Sustainable and responsible food 40 A diversified portfolio 16 Definitions 108 The Swedish national team Scandic in society 42 – always a home game 18 Administration Report 44 How Scandic creates value 20 Risks and risk management 51 Scandic is a Swedish company subject to Swedish laws. All values are expressed in Swedish kronor. Figures in parentheses refer to 2014, unless otherwise specified. Data on markets and the competitive situation is based on Scandic’s own assessments unless a specific source is indicated. Such assessments are based on the best and latest available facts from published sources. Revised Administration Report pages 44–85.
    [Show full text]
  • Sustainable Tourism Practices in the Hospitality Sector: a Case Study of Scandic Spring Semester 2010
    Sustainable Tourism Practices in the Hospitality Sector: A Case Study of Scandic Spring Semester 2010 Department of Social Sciences Business Administration C Bachelor Thesis (15 ECTS) Author: Jenifer Eggeling Institution: Mid Sweden University Östersund Supervisor: Anna Sörensson Examiners: Leif Arnesson Date: 27th May 2010 Place: Östersund Acknowledgements First of all I would like to thank my supervisor, Anna Sörensson, who supported me during the process of writing a thesis. Without this constant support, her guidance and encouragement, this thesis would not have been possible. Even sickness could not stop her from giving me constructive feedback that has been incorporated in this thesis. Moreover, I owe my deepest gratitude to my parents, who made it possible for me to come to Sweden and experience the way of life of an Erasmus-student in a foreign country without knowing anyone in the beginning, but coming back with a lot of beautiful memories, an even wider open mind, new friendships and a strengthened personality. I am grateful for the support of my family and friends back home during all the time I have been abroad and especially during the last weeks where I have been busy finishing this thesis. Furthermore, I would like to thank Stefanie Kuhnt, who always supported me with ideas during the work on my thesis. The “Fika” with her became a very good compensation for sitting the whole day on the laptop. Lastly, I would like to show my gratitude to everybody else who helped me finishing the project in time. II Abstract Recently the interest in green environmentally friendly products and services increased dramatically.
    [Show full text]
  • What Is Shaping the Future of the Hospitality Industry?
    INDUSTRY REPORT What is shaping the future of the Hospitality Industry? APRIL 2021 What is shaping the future of the Hospitality Industry? Industry Report - APRIL 2021 Introduction its resilience and capacity to rebound from unexpected The coronavirus pandemic will remain in our collective scenarios and is blessed with a solid backbone. The memory for generations to come due to its devastating question that arises now is how to adapt to the factors that impact at different levels on the global economy. With are shaping the future of the hospitality industry. continuing government assistance and the support of financial institutions, commerce will continue to push The social impact is clear to us all and has forced changes in forward and get beyond the crisis. Overcoming economic the way we live. Daily routines such as working practices, crises is not a new thing. Where there’s a will, there’s a way. shopping habits and even interpersonal relationships have been altered, influencing and changing our behaviour. The However, there is another important element that all hospitality industry will need to bear these new trends companies, in particular those linked to the service sector, in mind if it is to experience a renaissance and continue will need to manage as business and commerce deal with to thrive. Projects under development will also need to the post-COVID world – the social aspect. We must all now reconsider their planning and business models and adjust to adapt to new rules, standards and values which have and the new needs and demands of consumers. will continue to influence our social behaviour, and hence our behaviour as consumers, especially as consumers of This article analyses how the pandemic has changed some travel and tourism services.
    [Show full text]
  • Accessibility at Scandic – MAKING SURE EVERYONE IS WELCOME IS EASIER SAID THAN DONE
    – Accessibility at Scandic – MAKING SURE EVERYONE IS WELCOME IS EASIER SAID THAN DONE. DISABILITIES COME IN ALL SHAPES AND SIZES. When we started working with accessibility, we had no idea how well our hotels were adapted to guests with disabilities but we know now. Our aim is for everyone to feel welcome at Scandic, whether they have a disability or not. Your comfort and safety on holiday or during a conference is very important to us. Welcome to everyone! Accessibility | 3 ACCESSIBILITY – NOT ALWAYS GUARANTEED. A major hotel chain should be accessible coffee cups on the breakfast buffet. That can What is convenient for you may be essential even if you’ve a broken leg, have impaired provide hearing loops. That has fitted toilet doors for others. hearing, use a wheelchair or for other reasons with an inside handle at the right height so that The improvements we are making at our need a little extra consideration. Remarkably, you can close it behind you even if you’re in a hotels are not just of benefit to guests with a that’s not the case. We at Scandic have worked wheelchair, that has a walking stick holder disability. Did you know that comforts such as hard to make our hotels accessible for all. We in the reception and alarm clocks that vibrate height-adjustable beds, remote controls and have even employed a dedicated Accessibility for those with impaired hearing. In short, a hotel single-grip mixer taps were originally designed Director who has considered all the angles. chain that welcomes everyone with the same to help disabled people.
    [Show full text]
  • Global Hospitality Monitor
    Global Hospitality Monitor July 26, 2021 LTM Share Price Performance Weekly Movers North American Hotel REITs Top 5 Performers One Week % Change NH Hotel Group SA 5.8% 200 Avingstone North America Hotel REIT Index Hilton Worldwide Holdings Inc. 4.6% S&P REIT Index 180 Whitbread Plc 3.7% Marriott International Inc. 3.1% 160 Playa Hotels & Resorts NV 2.7% 140 Top 5 Laggards One Week % Change 120 Central Plaza Hotel Public Co Ltd (9.9%) 100 Banyan Tree Holdings Ltd (9.0%) Ashford Hospitality Trust Inc. (6.7%) 80 Hong Kong & Shanghai Hotels/The (5.6%) Jul-20 Sep-20 Nov-20 Jan-21 Mar-21 May-21 Jul-21 Huazhu Hotels Group (5.2%) North American Hotel Stocks Ind ustry Intelligence & Commentary 200 Avingstone North America Hotel Index 23 Jul: Star Entertainment, the Australia-listed hotel and casino group, S&P 500 Index 180 announced that it withdrew a A$9 billion (US$6.6 billion) buyout proposal for Crown Resorts, the Australia-listed hotel and casino group, over concerns that 160 Crown could lose its license to run its Melbourne casino property. Star said it might consider a tie-up with Crown but was concerned about the impact on its 140 value “including whether it retains the license to operate its Melbourne casino 120 or the conditions under which its license is retained”. 100 22 Jul: Pebblebrook Hotel Trust, the US-listed hospitality real estate investment trust, announced the acquisition of the 200-key Jekyll Island Club 80 Resort in Georgia for US$94 million (approx.
    [Show full text]
  • Scandic Hotels Received the Top Customer Satisfaction Scores
    Stockholm 4 March 2013 Scandic Hotels received the top customer satisfaction scores Scandic Hotels put up the highest satisfaction score for Europe, Middle East and Africa, based on global results from the Market Metrix Hospitality Index (MMHI)*. MMHI writes in the press release “As Scandinavia’s largest hotel operator with 160 hotels, Scandic has pursued a customer-centric strategy to stay close to its customers and develop long-lasting relationships. The chain understands what value means to its customers and receives top scores for its personal service, events, food & beverage and spa/fitness offerings.” - It's great that our chain has been recognized internationally. Customer satisfaction is something we put high on the agenda in recent years and it is nice to see that it has produced results. We are continuously working to ensure that we have a high level of service at our hotels, says Margareta Thorgren, VP Group Communication Scandic Hotels. MMHI data is collected from more than 40,000 travelers around the globe each quarter. Guests provide more than 200 details about their most recent hotel and casino experiences. The MMHI customer satisfaction score is based on the average rating of 14 product and service questions that are highly correlated with guest loyalty and recommendations. *Other hotel brands on the list are Steigenberger, Tulip Inn, Kempinski and Rica Hotels. About Market Metrix Market Metrix is the leading provider of customer and employee feedback solutions for hospitality companies around the globe. By connecting feedback with revenue, Market Metrix helps hospitality businesses make smart investment decisions that both improve the guest experience and produce higher profits.
    [Show full text]
  • Rezidor Appoints Thomas Engelhart As Area Vice President Nordics
    Brussels, 9th January 2013 Rezidor appoints Thomas Engelhart as Area Vice President Nordics Rezidor, one of the world’s most dynamic hotel companies and a member of the Carlson Rezidor Hotel Group, announces the appointment of Thomas Engelhart as Area Vice President Nordics, effective 1st February 2014. Based in Stockholm, he will be responsible for all of the group’s 58 Radisson Blu and Park Inn by Radisson hotels in the Nordics, and will report directly to Olivier Harnisch, Executive Vice President & Chief Operating Officer of Rezidor. “We are delighted to welcome Thomas to our team. Rezidor has its strong roots in the Nordics, and the region remains one of our key European markets. With his broad professional experience and his profound knowledge of the different Nordic markets, Thomas will further drive our area operations to the benefit of our owners, guests and employees”, said Olivier Harnisch, Executive Vice President & Chief Operating Officer. Thomas, a Danish/Norwegian national, has an extensive background in the hospitality & service industries. He is a hotel management graduate from Hosta / Glion Group (Switzerland) and MBA from Ceram University/Theseus – Grand École (France). Having held General Manager positions in different hotels in Scandinavia, he was subsequently appointed President of First Hotels. He then joined American Express, responsible for Supplier Relation Group for the Nordics and the Netherlands before being promoted to Vice President Merchant Services EMEA Airlines. Thomas next joined Scandic Hotels as Senior Vice President Commercial Operations and Brand Experience. He afterwards went to KF & Coop AB as Managing Director, responsible for commercial strategy. Most recently, Thomas was the interim Chief Consumer Business Center at Klarna AB, a Swedish-based company providing online payment solutions.
    [Show full text]