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1 Green as the “new normal”? Copenhagen claims highest number of green rooms. Not a surprise, given COP15 legacy, but even in Las Vegas, USA, the ARIA and casino advertises green food, rooms, art, and even energy- efficient slot machines. Web page: sustainableeventsdenmark.org

2 Boutique like ’s Alto have pioneered the way. From the Alto: “Carbon audit conducted by the Carbon Reduction Institute shows a one night stay at Alto Hotel produces an average 11.8 kilograms of carbon, compared to the estimate for hotels as set by Sustainable CRC of 24-26 kilograms. Electricity 100% of all electricity used is generated from renewable sources - we use only Green Earth Electricity; 95% of all lighting is based on energy efficient, FCL or LED globes. Air-conditioners Our A/C plant has a 6 star energy rating that uses inverter & movement sensor techology Water All toilets have a AAA rating. Our water use is limited to 123.1 litres per guest, per night Gas Hot water is heated "on demand" the energy savings of this is substantial Carbon produced from gas use is offset via Origin Energy. Our energy use (electricity & gas) is limted to 36.3 megajules per guest, per night Windows All windows are double glazed, heat reflecting and are able to be opened. Balcony glass doors are heat reflecting and are 13mm thick, all this dramatically lowers air-conditioning use Food Locally grown or produced items where practical Honey from our own rooftop beehive & fresh herbs from our planter box garden Toiletries We have eliminated all plastic bottles for toiletries and replaced them with refillable, pump-action dispensers. Shampoo, conditioner and hand-soap used in them are biodegradable. Waste is separated by Paper, Organic [vegetable], Plastic, Glass and General. Landfill is limited to 3.9 litres per guest, per night. Organic [vegetable] waste is composted onsite. Used cooking oil is collected and recycled into biodiesel Complimentary recharging of electric vehicles from Green Earth electricity (100% renewable resources) Management initiatives such as: Using recycled / refilled ink cartridges in all compatible printers. First hotel in the Pacific region to use Saflocks biodegradable key cards made from cornstarch. Even our pens are biodegradable” Photos: copyright Jonathan Tourtellot

3 4 Long term growth of tourism--here measured in annual international arrivals-- has been undeterred by terrorism, war, or disease. While visitation has soared, the destinations visited have stayed the same size. Managing the volume becomes a more critical challenge every year.

5 Cruise ships in particular can flood historic sites and towns with thousands of tourists simultaneously. Three cruise ships at a time disgorge thousands of passengers into Philipsburg, Sint Maarten, a town only two blocks wide. Photo: copyright Jonathan Tourtellot

6 Where will all these people go? How will this traffic be managed?

7 Irresponsible practices and poor crowd control threaten the monuments at Angkor, Cambodia.

8 By contrast, the NatGeo stewardship survey of World Heritage destinations scored Grenada/Alhambra very highly for excellent crowd management and benefit to the gateway community. A best-practice example.

9 No character of place here! Where are you? This hotel could be anywhere palm trees can grow. It can be undersold by any similar hotel with lower costs. Yet many development planners think this is the model of what tourism should be. Photos: copyright Jonathan Tourtellot

10 Many seashore resort developments have no character or sense of place. Not this hotel/condo development in St Martin, West Indies. It looks like a Caribbean village. A bit overly cute, perhaps, but not generic. Photo: copyright Jonathan Tourtellot

www..org 11 The terminal in Helena uses local timber, local stone facing on the pillars, and Old West art. Result: The arriving tourist immediately gets the feel of Montana. Photo: copyright Jonathan Tourtellot

12 Hotels and resort areas in the tropics need to support efforts to protect coral reefs, for these four reasons. AND educate guests in the process.

13 New program in the Cayman Islands seeks to improve management of diver tourism traffic. Like farm fields, some sites need a rest—to lie fallow. Photo courtesy Cayman Islands.

14 Mega-ships belong in mega-cities that can absorb huge passenger counts. New Oasis-class ships carry over 8,000 souls. The soon-to-open terminal on the old Kai Tak runway will be able to handle two such. The location keeps cruise crowds close but not too close to Hong Kong streets, a shuttle ride away for passengers sincerely interested in the city itself.

15 The RC initiative begins to address a major cruise-line problem: Irresponsible shore- operators. Some even encourage pax to stand on the reefs, thereby slowly killing them.

16 Too much of the world looks like this: ugly. Tourists will not cross oceans or continents to look at scenes like this. Photos: copyright Jonathan Tourtellot

17 Don’t do billboards. Don’t advertise “eco” on them. That’s not eco. Photo: copyright Jonathan Tourtellot

18 Switzerland’s UNESCO Biosphere Reserve to protect rural cultural practices and natural assets, especially endangered alpine peat bogs. Photo: copyright Jonathan Tourtellot

19 Several modestly list themselves as “Gastro Partners,” serving local foods. Photos: copyright Jonathan Tourtellot

20 This pasta is made by local small businessman Bruno Hafner, who has invented new forms of Entlebuch-based pasta. He has created a demand for spelt, leading local farmers to return to growing a traditional crop that they had largely abandoned in favor of cattle. Pasta-making is not considered part of the tourism industry, but his work catalyzes a virtuous circle: heritage agriculture/ enhanced local food/ tourism. The unique dishes help with market differentiation: Only in Entlebuch can you dine on them. Photos: copyright Jonathan Tourtellot

21 For “Responsible Business Week,” InterContinental Johannesburg O.R. Tambo Airport showcased Traditional Crafts and Beadwork in the hotel lobby: “Guest participation: Being a corporate airport hotel with an average length of stay of less than 1 day it is difficult for guests to join our activities so instead we brought activity to the hotel. In our lobby the ladies of the nearby community demonstrated their beadwork and other indigenous crafts to our guests. Guests were informed of the meaning of the colorful artworks and their significance to their culture as well as being given an opportunity to purchase merchandise thus benefitting the SA Children’s Home the ladies represented. The staff at Quills Restaurant developed a special local African menu for guests to enjoy. The menu featured some dishes that one may find at a traditional roadside stall that guests would hitherto been reluctant or nervous to visit. Half of the proceeds of the menu was used to buy bins for the nearby Korsman’s bird sanctuary.” Photos courtesy InterContinental Hotels

22 Ten Knots Development Corporation/El Nido , the Philippines won the Community Benefit Award. The award recognises a company's actions that directly benefit local people, support community development and also enhance cultural heritage. A total of 90 per cent of the staff of Ten Knots are from the local area. Photo: El Nido Resorts

23 http://www.sustainabletrip.org/profile/porta-hotel-del-lago Porta del Lago is committed to protecting the environment while maintaining along the shores of Lake Atitlán: “How do we do it? By utilizing the latest technology, our hotel has minimized the amount of energy it consumes on a daily basis. We train and encourage our staff to reduce their impact on the environment. From waste management to limiting greenhouse-gas emissions, Porta del Lago continues to seek out new ways to operate as eco-friendly as possible. Staff and management recognize the importance of giving back to the local economy. We recruit and train residents from nearby communities, ensuring that the entire region also benefits from the success of Porta del Lago. We consistently participate with our neighbors to make our destination a better one everyday, Understanding and respect for indigenous cultures and customs is also promoted at every opportunity.”

24 Systematized destination support: An all-Brazil association inspired by Relais & Châteaux, but with two notable differences: a firm environmental commitment and a variety of price points among the hotels. This hotel helped reforest much of the mountainside. Photos: Roteiros de Charme

25 Qantas Excellence in Sustainable Tourism awards "protect, enhance and promote our distinctive destinations and environment.” Among several other programs: "Clean up Australia” participation; Tasmanian Devils program; Aboriginal Reconciliation Action Program. Photos courtesy Qantas Airways.

26 Tourism is an excellent vehicle for public , from hired tour guides to incidental bits on history or nature on the back of a restaurant menu. Photo: Jonathan Tourtellot/NGS

27 Holistic, long-term, commercially viable thinking: Jochen Zeitz’s Foundation certifies “Long Run” destinations that meet the requirements of the four C’, such as Sweden’s Wanås: a medieval castle, an organic farm, a sculpture park, with landscape art added in as well.

28 Namibia claims one of the world’s most impressive community-based tourism/ conservation initiatives.

29 Destination enhancement, Newfoundland-style. A historic fishing community seeks to be come an arts-oriented destination by adapting island traditions and skills, an approach in keeping with the geotourism definition: “Tourism that sustains or enhances the geographical character of a place—its environment, culture, aesthetics, heritage, and the well-being of its residents.” Photo: Courtesy Shorefast Foundation

www.geotourism.org 30 Enhancement: Traditional fishing “stages” (top) inspire the design of new visiting-artist studios. Photos: Courtesy Shorefast Foundation

www.geotourism.org 31 Traditional skills, new product, for sale to visitors. Additionally, a new high- end restaurant features dishes based on sustainably caught cod. Photos: Courtesy Shorefast Foundation

www.geotourism.org 32 BIOSPHERE RESPONSIBLE TOURISM: “This certification, sponsored by Instituto de Turismo Responsable (ITR), recognizes and certifies the touristic industry that have a sustainable management and, therefore, they are examples of sustainability in the . BIOSPHERE is a voluntary certification based on the principles of sustainable development. The BIOSPHERE's standards have specific criteria on environmental, cultural and socio-economic performance. Photo: copyright Jonathan Tourtellot

33 Four pillars of the GNH also demonstrate the national approach to tourism management. Price point keeps traffic from getting out of hand, even though raising elitist objections. Photo and text from Bhutan’s official tourism website: “Minimum Daily Package You are entitled to the following services as part of the minimum daily tariff: • A minimum of 3 star accommodation (4 & 5 star may require an additional premium). • All meals • A licensed Bhutanese for the extent of your stay • All internal transport (excluding internal flights) • Camping equipment and haulage for trekking tours

It also includes: • All internal taxes and charges • A sustainable tourism Royalty of $65. This Royalty goes towards free education, free healthcare, poverty alleviation, along with the building of infrastructure.

The minimum daily package for tourists travelling in a group of 3 persons or more is as follows: USD $200 per person per night for the months of January, February, June, July, August, and December. USD $250 per person per night for the months of March, April, May, September, October, and November.”

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