Fault Reporting
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DISTRICT FAULT REPORTING AREAS COVERED RESPONSIBLE OFFICER DISTRICT FAULT REPORTING AREAS COVERED RESPONSIBLE OFFICER CONTACTING CONTACTING NUMBERS NUMBERS ZOMBA 0881 506 795 Zomba Central, Kalimbuka, Old Kelvin Chatonda NSANJE 0884 016 171 Nsanje Boma, Mbenje, Ntowe, Foreman Njolomole 0885 913 692 Naisi, Chinamwali, District Engineer Marka, Lulwe [email protected] Matawale, Namwera Turnoff, [email protected] 0888 347 703 Machinga, Jali, Thondwe, 0999 521 554 FAULT REPORTING 0888 798 647 Mayaka, Namadzi,Chingale, 0885 913 666 THYOLO 01 473 226 Bvumbwe, Thunga, Makande, Dalo Dzama The Electricity Supply Corporation of Malawi (ESCOM) Limited and Mzuzu Customer Care Centre for customers in Mzuzu City. Changalume,Masaula, Chipini 01 524 236 0885 005 374 Thyolo Boma, Luchenza, [email protected] wishes to inform its valued customers that it has dedicated Faults Nasawa, Domasi, Malosa 0885 913 749 088 591 3653 Reporting Centres across the country, operating around the ESCOM wishes to strongly advise its valued customers Goliyati, Khonjeni, Makwasa, 0888 576 551 clock. Customers are, therefore, advised to report faults to their NCHALO 01 424 270 Nsangwe, Konzere, Nyaikha, Sosten Chilasa Masambanjati, Molele, 01 473 061 that fault clearing services are free of charge. ESCOM is, 0881 950 014 Saopa, Mkumaniza, Miseu 4, [email protected] designated faults reporting centres in their respective districts. therefore, informing its customers not to pay, be it in cash 0885 913 669 Mphungu, Jombo 0999 390 056 Satemwa, Naming’omba, or kind, to any ESCOM staff or any agent for services 0885 913 750 Conforzi, Gotha, Mitengo, Zoa Contact information of the fault centres, responsible officers Thabwa, Dembo, Nkhate, 0886 632 530 rendered such as clearing of faults, just as implementation of paid Masenjere, Phimbi, Oleole, 01 424 350 Thekerani, Folopesi, Didimu, including respective Regional Managers, is published in local up new connection jobs. Savala newspapers. The information can also be accessed from ESCOM’s Chibwana, Chipho, Didi, Gogoya, online platforms, which include ESCOM’s website www.escom.mw Customers are advised to report any person demand- Dolo, Changoima, Chikweu, Kadzuwa, Lalakani, Gaga, Ndakwera,Domasi, and ESCOM’s social media accounts on Facebook and Twitter. ing payment for such services to Tip-Off Anonymous Thendo Khwethemule , Makapwa, through the following toll-free phone numbers: 847 (for TNM Mankhamba Mlenga, ESCOM further wishes to inform its customers that faults can also be or Airtel subscribers) and 80000847 (for MTL subscribers). Thom, Bereu, Tomali, Maseya, Nang’ombe Kapasule, Kasinthula, Chikwawa reported in person through the following ESCOM Customer Care Customers can also report such malpractices through Boma,Nchalo Ngomanoc , Chisoka ,Sandama Centres: Chichiri Shopping Centre office and Puma Customer Care ESCOM’s regional offices. and Nzuwa Chisunga Nansonia Centre along Independence Drive for customers in Blantyre City, Chapananga, Ngabu,Dyeratu, Flood Shelter, Mitondo, Livunzu, MANGOCHI 0885 913 634 Sun ‘n’ Sand, MALDECO, CPL, Lucian Mwale Magetsi House at the City Cetre for customers in Lilongwe City, MANAGEMENT Mapelera, Mfera 0885 742 277 Namiyasi, Mangochi Boma, [email protected] Chilipa, Makanjira, Malindi, 0885 913654 Mlilima, Liwonde, Kapichira, Namwera, Chiponde, 0881879461 FAULTS REPORTING CENTRES Kasisi, Bwalo, Muonda, Novu, 01 594 265 Tombondera SOUTHERN REGION Kanyongolo, Phwazi, Kakoma, Mthumba, Chinangwa Regional Manager | Mr McVittie Chiphwanya | 0884172058 | [email protected] DISTRICT FAULT REPORTING AREAS COVERED RESPONSIBLE OFFICER DISTRICT FAULT REPORTING AREAS COVERED RESPONSIBLE OFFICER DISTRICT FAULT REPORTING AREAS COVERED RESPONSIBLE OFFICER DISTRICT FAULT REPORTING AREAS COVERED RESPONSIBLE OFFICER CONTACTING CONTACTING CONTACTING CONTACTING NUMBERS NUMBERS NUMBERS NUMBERS BANGULA 0995 812 213 Sorgin, Bangula, Phokera, Charles Zintambila MONKEY-BAY 0885 913 635 Ntakantaka Turn off, Chilombo Daudi Imaani BLANTYRE LIMBE Limbe Central, Eston Macheche BLANTYRE KWACHA Njamba, Kwacha, Nkolokosa, Albert Ngwira 0885 913 768 Tengani, Nthondo, Chididi [email protected] 0888 271 213 Bay, Cape Maclear, [email protected] Kanjedza, Maselema, Stadium, [email protected] Chitawira, Naperi, [email protected] 0888 961 060 0885 98 37 93 0888 592 877 Phone Numbers 0885 913 738 Phone Numbers: Manja, Chimwankhunda, 0885 913 599 Nyamithuthu, Nyamula, 0888 55 26 83 Monkey-Bay, Malembo, 0885 913 640 0885913665 Mudi, Yiannakis, Mpingwe, 0999 428 285 0888863427 Zingwangwa, Soche East, 0888 332 808 Kanyimbiri, Chibuli, Nkhande Sauya,Chantulo 0992 069 331 0885979650 Kachere, Nkolokoti, 0885913664 0885979745 Misesa, ITG, Namame, Soche 0885979653 Tchekerere, Gabu, Mbangu, Walala, Mapanda, Chiradzulu, Quarry, Angelo Goveya Zwangeti, Mlonda, Chigumukire, Mzedi, PIM, Maone, Gooke Limbe Police, Chiwembe, BCA Machinjiri, Bangwe, Sinyala, Hill, Mavuto Branch FATIMA 0885 062 202 Fatima, Chinyanje, Mbwazi, Francis Kapichi LIWONDE 01 542 378 Liwonde, Chingale Turnoff, Petry J Mbepula Masala, Njuli, Thumbwe, Makhanga, Sankhulani [email protected] 0885 913 720 Ulongwe, Mwima, Utale,Dziwe, [email protected] Newlands, Chigumula, 0888 144 045 Semani Milepa, Jenala, Masanjala, Lackson Hambisa Bvumbwe - Nantipwili 0991 402 817 0995 529 047 Jenala, Ndunde, Milepa, Nasulu, [email protected] Nandumbo, Demeter, Phimbi, Thumbwe, St Tereza, Mayela, 01 844 360 Namiyango, Chilobwe, MULANJE 088 591 3626 Ndata, Mikolongwe, Nkando, Christopher Mfune Kwitanda, Chendausiku, Masuku, Chingoti, Nyalungwe 0885 913 620 Malingamoyo 0888 913 872 Chinakanaka, Chonde, [email protected] Highway, Namanolo School, Chikaonda, Chimpesa, 0999 919 544 088 591 3716 Chikwakwati, Manachiya, Mbiza, Chinyama Health Centre, 0888 909 755 Mulipa, Mpotola, Nsanama, Malota, Namalamba, Nalonda Chisutu, Mulanje Boma, Ntaja, Nselema, Namandanje, Chilanga,Balaka T/Off DISTRICT FAULT REPORTING AREAS COVERED RESPONSIBLE OFFICER DISTRICT FAULT REPORTING AREAS COVERED RESPONSIBLE OFFICER Limbuli, Muloza Border, 0888 844 391 CONTACTING CONTACTING Chambe, Kambenje, Phalombe Kapoloma, Chikwewo, Nampeya, NUMBERS NUMBERS Ngokwe, Mkwepere,Linya, Chiundu,Mpiri BLANTYRE BLANTYRE MAIN Blantyre City, Dumisani Zinga BLANTYRE CHICHIRI Ginnery Corner, Kidney, Safina Abubakar Boma, Migowi, Chiringa, Namiwawa, MDC, Chilomoni, [email protected] Phone Numbers; Crescent , Mandala, [email protected] Miseu Folo, Chitekesa, Mitekete, Likhonyowa, Mbanira,Nayuchi, Phone Numbers; Chigwaja 0885 913 683 0885913724 0885 913 598 Phwechiwa Mlomba,MalunduniMpapa, 0885913386 0888 850 255 0885979651 Mount Pleasant, Sunnyside, CI, 0999 959 635 Umbwa, Nyenje 0999210965 Fargo, Sigelege, Michiru, 0999258323 Old Naperi, New Naperi, Manase Namasoko, Mpasa, Namikhaka, 0885979652 Mbayani, Chemusa, Chirimba, Namachete, Msema, Namba, BALAKA 0885 913 718 Phalula, Senzani, Manjawira, Josephy Kaliwa Mitsidi, Kabula Manyowe, Pensulo, Nancholi, Mambala, Dzenje 01 552 691 Chingeni, Balaka Boma, [email protected] Baluti, Green Corner, Mpemba, 0885 913 715 Kameza, Chileka, Chimembe, Chadzunda Master, Chisawani, Mangwana, Kapire, Kachenga, Mbera, Khwisa, 0888 619 813 Chavala, Dziwe, Chikuli, Muliya, Mfumu yaikazi, Nalikata, Kankao, Mfulanjovu, Kumthembwe, Milare, Madziabango, Mpingu, Nambiti Ndirande, Makata Industrial Mtonda, Mtsimuke Khobwe,Ngumbe, Lunzu, Area, Magalasi, Tambala,Mtepuwa,Namtombozi, Chilaweni, Maleule, Matindi, Chirimba Industrial Area, HHI, Wasi, Misuli, Thundu, Maveya, Lirangwe, Lundu, Mdeka, Chichiri, Nyambadwe, Kameza, Chanunkha Wenera, Mbayani Ndalama, Part of Machinjiri, West of the Railway line, Magalasi, DISTRICT FAULT REPORTING AREAS COVERED RESPONSIBLE OFFICER DISTRICT FAULT REPORTING AREAS COVERED RESPONSIBLE OFFICER CONTACTING CONTACTING NORTHERN REGION NUMBERS NUMBERS Regional Manager | Mr. Gilbert Chodzaza |0888 872 507 | 0999 872 507 | 0885 975 775 | [email protected] NTCHEU 01 235 633 Nachitheme, Bawi, Zembani, Bula, Effort Tigu MWANZA 0885 525 896 Mwanza Boma, Mwanza Border, Lackson Kadaonanji Nsipe ,Kampepuza, Champiti,Salima 0885 913 737 [email protected] 01 532 324 Zobue, Kunenekude, AGMA [email protected] DISTRICT FAULT REPORTING AREAS COVERED RESPONSIBLE OFFICER DISTRICT FAULT REPORTING AREAS COVERED RESPONSIBLE OFFICER T- Off, Ntcheu Boma, Kanzingeni, 01 235 209 0885 913 760 Estate, Liwonde, Chikolosa, 0885 98 37 92 Madzanje, Dzoole, Dombole, Chiole, CONTACTING CONTACTING 0885 913 739 0888 87 07 37 Nkhande, Ntcheu Peak, Kalitsiro, Msakambewa, Thambani, 0997 558 301 Thambala, Zalewa, Magaleta, 01 532 320 NUMBERS NUMBERS Kachipeya, Mphepo Zinayi, Ntumba, MZIMBA Phone numbers: Msanvi, Lojwa. Chiramatawo, Clement Kuyokwa KARONGA Phone Numbers; Chilumba, Uliwa, Bumbi, Hara, Chiona Mkwate Kabekele, Kandewu, Bwanje, Ligowe, Neno Mission, Neno Chitsulo, Mwalaoyera, pengapenga, Boma, Kaponda, Lisungwi, Chisi, 01 342 423 Jenda, Champhira 0999 966 183 01 362 268 Majaliro, Chirumba Barracks, St. 0999 846 094 Bilira, Kabwazi, Chikhamwazi, Mdeka, Nkula, Tedzani, 0999 013 424 0885 979 732 01 362 812 Annie, Kirola, Wowve, Chikusa, 0885 979 725 Kanyimbo, Ngalande, Biliwiri, Border Midzemba, Kammwamba, Lunjika, Ngomiyawo, Endingeni, 0999 671 467 0997 755 307 Nyungwe, Ngala, Mulare. email: [email protected] Post, Tsangano T-Off, Ndongera, Matope Liebig, Mbemba, Malinyete, Bulala 0888 893 459 Chitsinga, Mzama, Kaloga, Sela, Makali Songwe Boarder, Ngana, Ngisi, Kambilonjo, Zinga`nda, Muuso, Chafisi, Edingeni, Mbawa, email:[email protected] Iponga, Iyembe, Mayoka, Pusi, Biliyati, Katsekera, Doviko, Lisungwi,