2014 CDU December Newsletter

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2014 CDU December Newsletter Cruise Down Under NEWS Edition 32 December 2014 In this issue: Message from • Message from the Chairman the Chairman • OPT upgrade nears completion • Celebrating 10 year anniversary I am delighted to have been appointed Our 2014 Conference in Perth was of ambassadors the Chairman of CDU at the recent another outstanding event with a high annual general meeting held in Perth. calibre of international and domestic • Diamond Princess makes speakers and robust workshop sessions. history in Busselton My previous roles as CEO of Port of The pre and post familiarisation Melbourne Corporation and Great • World class waterfront for programs held around the country were Southern Railway have given me a Gladstone an integral part to showing off the great sound understanding of the cruise diversity of cruise opportunities. • Tasmania revealed sector needs from both a port and • Skyrail wins ecotourism award tourism perspective. I look forward to The Christmas and New Year is an leading the management committee in extremely busy time for our members • Cruise ship visits to regional strategically driving the organisation to as they deliver efficient operations for Victoria meet the needs of the membership. cruise lines and memorable experiences • PNG continues to grow for cruise passengers. I wish to recognise the dedication and • Focus is on Darwin great leadership of my predecessor, I look forward to working with all of our • New tour experiences in Chris White. Chris provided great stakeholders in the coming months and Melbourne leadership to the organisation during wish you and your families a wonderful a time of immense boom within Christmas and New Year. • Maiden voyage of Carnival the industry. I also acknowledge Legend the Life Membership bestowed to Stephen Bradford • Volendam’s maiden visit to Glenn Stephens, CDU’s treasurer for Chairman Port Arthur fifteen years and one of the founding • 1 million passengers for members of the organisation. Brisbane • New Face for Cruise Eden • New members Cruise Down Under News December 2014 1 www.cruisedownunder.com Sydney’s terminal upgrade nears completion There were a total of 32 cruise ship turnarounds in Sydney during November. The Overseas Passenger Terminal (OPT) had 21 of these movements and 11 were at White Bay Cruise Terminal. Based on the average capacity of these vessels, more than 130,000 passengers were processed during the month. November marked the first time in Sydney that temporary passenger transfers were arranged between two cruise terminals. In order to help fast- track the major OPT upgrade, four cruise port agents, logistics staff, security and New lifts and escalators are in place, as movements between 26 October and traffic controllers, construction project is the travelator. 11 November saw passengers processed teams, customer service representatives at White Bay before being transferred and others involved. With new glazing, flooring, tiling, by private ferries to their waiting ship at balustrades and other building finishes Circular Quay. The new northern dolphin at the now going in, external construction OPT was used for the first time when hoardings are progressively starting to This achievement would not have RCCL’s Celebrity Solstice berthed on come down. The temporary marquee been possible were it not for the 3 November. The 60 metre wharf on the southern forecourt will continue collaborative effort from the cruise lines, extension has also become operational, to be used until closer to Christmas. cruise terminal operations coordinators, providing more work space for the The target functional completion marine operations, ferry operators, provisioning of vessels. Work on the date for all works of 31 January 2015 is customs and border protection staff, OPT upgrade is now past half-way. coming into view. Celebrating 10 year anniversary of Cruise Ship Ambassadors Director Jeff Aquilina stated it was an they need, and are pointed in the right important night to acknowledge the direction,” Mr Aquilina said. fantastic work done by the Cruise Ship Ambassadors. It was an evening to celebrate the outstanding efforts of our Cruise “Over the past years, cruise ship arrivals Ship Ambassadors and for those who have grown from around a dozen to over joined us on the night it was a great fifty in the Whitsundays and the cruise way to congratulate the Ambassadors ship industry has become a sustainable for their hard work and commitment pillar of our local tourism industry, to our region. injecting millions into the local economy,” It has been 10 years since Mr Aquilina said. 40 Volunteers were presented with the first group of Cruise Ship certificates and a commemorative Volunteer Ambassadors “With Australia taking on a strong trophy during the evening. position in facilitating cruise ship gathered at Abell Point Marina growth, the Whitsundays has gained a The evening function was hosted by to warmly welcome cruise ship competitive edge through the successful WMDL in partnership with Tourism and passengers to Airlie Beach. inception of Australia’s first Cruise Ship Events Queensland, Abell Point Marina Ambassador Program,” and Barcelona Tapas Bar and Restaurant. The 10 year anniversary celebration was held on the 20th November at Abell Point “Led by Judi Dunn, the Ambassadors go Contact: Marina. Whitsundays Marketing and out of their way to ensure passengers Chelsea Hauschka Development Limited (WMDL) Executive feel welcome, have all the information Email: [email protected] Cruise Down Under News December 2014 2 www.cruisedownunder.com Diamond Princess makes A world class history in Busselton waterfront for Gladstone The Gladstone Ports Corporation is excited to be leading the development of a world class family friendly precinct along the Auckland Inlet Waterfront. Stage one of the precinct opened in November 2014 and includes high quality family-friendly recreational areas, interactive water-based features, a waterfront promenade and viewing platform with shade structures, extended jetty structure, historical artefacts from Gladstone’s Maritime Museum featured throughout the precinct, including the relocation of Sea Hill lighthouse and new car parks. Future stages of the project will include a café, new Ports Interpretive Princess Cruises’ Diamond Diamond Princess’ visit to Western Centre and outdoor amphitheatre for Princess has made history in Australia reflects Princess’ increased community events. Western Australia by becoming focus on cruising in the State, with the cruise line set to undertake its first ever The Gladstone Ports Corporation is the first cruise ship to visit year-round program of sailing from proud to help facilitate the provision of Busselton. Fremantle next year. outstanding Auckland Inlet foreshore facilities for our Gladstone community, The 116,000-tonne ship anchored off The program will see Princess Cruises in addition to the already provided 43ha the coast on Thursday, November 27, carry more than 45,000 cruise guests to of foreshore parklands in the marina with 2,580 guests enjoying a full day and from Fremantle from April 2015 to precinct and Spinnaker Park. of sightseeing, shopping and tours in March 2016. The cruises are expected to Busselton. generate an estimated $30 million for More information is available on the local economy in Western Australia. Gladstone Ports Corporation’s website Another nine visits are scheduled to visit at www.gpcl.com.au. Busselton in 2015 and 2016. Tourism WA in partnership with the Diamond Princess’ guests enjoyed a Cruise WA Committee and industry wide range of tours in the area from is working to develop the cruise sea kayaking in Geographe Bay and shipping sector in Western Australia by exploring Ngilgi Cave, to tours of the implementing the WA Cruise Shipping city highlights and visits to the nearby Strategic Plan 2012-2020 and promoting Margaret River wine region. WA’s 10 cruise port destinations. For more information on cruise shipping The ship’s visit to Busselton comes 10 visit Tourism WA’s corporate website. days into a 28-day circumnavigation of Australia, which marks the start of LINK: http://www.tourism.wa.gov.au/ its four-month Australian summer Industry/Infrastructure_Growth/Cruise_ deployment. shipping/Pages/default.aspx Cruise Down Under News December 2014 3 www.cruisedownunder.com Tasmania Revealed Skyrail wins That well-used cliché about Point is set to be a completely Ecotourism Tasmania being ‘Australia’s best immersive boutique wilderness retreat kept secret’ no longer applies where guests can walk, paddle, explore award and breathe in the spectacular forests after millions of eyes have and lake. Pumphouse Point can be focussed on the island state reached by seaplane from Hobart. Skyrail Rainforest Cableway this year. www.pumphousepoint.com was recognised as the winner of Tropical North Queensland’s Tasmania’s reputation as a must-visit Ratho Farm, an hour north of Hobart destination was cemented by Lonely (TNQ) Ecotourism award at a in historic Bothwell, boasts having ceremony held on 21 November Planet’s October announcement Australia’s oldest golf course. Visit the featuring Tasmania on its global ‘Best in former convict barns and stables or the 2014. This Award affirms Skyrail Travel’ lists. Tasmania was recommended classic highland homestead and learn as an industry leader in the at number four of the top ten regions in about the colourful history of the farm promotion of Ecotourism, whilst the world to visit in 2015. guests – from bushrangers, 100-year- conserving natural resources, Tourism Australia’s amazing gala old gardeners, golfing royalty and one respecting local cultures and event, ‘Invite the World to Dinner’ at of England’s best known artists. Swing providing benefits to the local Hobart’s Museum of Old and New Art a club, enjoy four kilometres of prime community. (MONA), brought together over 80 river fishing and walks, or visit nearby of the world’s most influential food attractions including Nant Whisky Skyrail’s Managing Director, Craig and wine personalities and media from Distillery. Pocock said Skyrail was proud to around the world.
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