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TENDER DOCUMENT for Switching Services & RUPAY Card Functioning in up Cooperative Bank Ltd

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TENDER DOCUMENT for Switching Services & RUPAY Card Functioning in up Cooperative Bank Ltd TENDER DOCUMENT' for Switching services and RUPAY card functioning TENDER DOCUMENT FOR Switching Services & RUPAY Card functioning in UP Cooperative Bank Ltd. Tender Document No: COOP BANK/ THE INFORMATION PROVIDED BY THE BIDDERS IN RESPONSE TO THIS TENDER DOCUMENT WILL BECOME THE PROPERTY OF UTTAR PRADESH COOPERATIVE BANK LTD. () AND WILL NOT BE RETURNED. RESERVES THE RIGHT TO AMEND, RESCIND OR REISSUE THIS TENDER DOCUMENT AND ALL AMENDMENTS WILL BE ADVISED TO THE BIDDERS AND SUCH AMENDMENTS WILL BE BINDING ON THEM. (THIS DOCUMENT SHOULD NOT BE REUSED OR COPIED OR USED EITHER PARTIALLY OR FULLY IN ANY FORM) Page 1 of 33 TENDER DOCUMENT' for Switching services and RUPAY card functioning ‘TENDER DOCUMENT’ for selection of ATM / EFT switch vendor Critical Information Summary 1) The TENDER DOCUMENT is posted on website www.upcbl.in. UPCB reserves the right to change the vendor requirements. However, any such changes will be posted on web site. 2) Bidders are advised to study the tender document carefully. Submission of bids shall be deemed to have been done after careful study and examination of the tender document with full understanding of its implications. 3) Any clarifications from bidder or any change in requirement will be posted on UPCB website. Hence before submitting bids, bidder must ensure that such clarifications / changes have been considered by them. UPCB will not have any responsibility in case some omission is done by any bidder. 4) In case of any clarification required by UPCB to assist in the examination, evaluation and comparison of bids, UPCB may, at its discretion, ask the bidder for clarification. The response / Clarification shall be in writing and no change in the price of substance of the bid shall be sought, offered or permitted. 5) Please note that all the information required as per the bidding document needs to be provided. Incomplete information in these areas may lead to non-selection. 6) Modification And/Or Withdrawal of Bids: Bids once submitted will be treated as final and no further correspondence will be entertained. No bid shall be modified after the deadline for submission of bids. No bidder shall be allowed to withdraw the bid, if bidder happens to be the successful bidder. 7) UPCB has the right to reject any or all tenders received without assigning any reason whatsoever. NOTE: UPCB SHALL NOT BE RESPONSIBLE FOR NON-RECEIPT / NON- DELIVERY OF THE BID DOCUMENTS DUE TO ANY REASON, WHATSOEVER. Page 2 of 33 TENDER DOCUMENT' for Switching services and RUPAY card functioning Table of Contents 1 Schedule of events: ................................................................................................................................. 5 2 Introduction and Disclaimers .................................................................................................................. 6 2.1 Purpose of TENDER DOCUMENT .................................................................................................... 6 2.2 Information Provided ...................................................................................................................... 6 2.3 Disclaimer ........................................................................................................................................ 6 2.4 Costs to be borne by Respondents ................................................................................................. 6 2.5 No Legal Relationship ...................................................................................................................... 7 2.6 Recipient Obligation to Inform Itself ............................................................................................... 7 2.7 Evaluation of Offers ........................................................................................................................ 7 2.8 Errors and Omissions ...................................................................................................................... 7 2.9 Acceptance of Terms ....................................................................................................................... 7 2.10 Proposal submission: ...................................................................................................................... 8 2.11 Bid Validity Period ........................................................................................................................... 8 2.12 Tender Document ........................................................................................................................... 8 2.13 Notification ..................................................................................................................................... 9 2.14 Disqualification ................................................................................................................................ 9 3 Background ............................................................................................................................................. 9 3.1 Introduction .................................................................................................................................... 9 3.1.1 Three tier Cooperative Credit Structure ................................................................................... 10 3.2 About U.P. Co-operative Bank Ltd. ............................................................................................... 10 3.3 DCCBs ............................................................................................................................................ 10 3.4 Primary Agriculture Credit Societies (PACS) .................................................................................. 11 3.5 Present IT setup: ........................................................................................................................... 11 4 Requirements ........................................................................................................................................ 11 4.1 Objective ....................................................................................................................................... 11 Page 3 of 33 TENDER DOCUMENT' for Switching services and RUPAY card functioning 4.2 Scope ............................................................................................................................................. 12 4.2.1 Broad Scope of work for switching services ......................................................................... 13 4.3 Terms and conditions .................................................................................................................... 13 5 Selection Criteria ................................................................................................................................... 13 5.1 Tender Methodology .................................................................................................................... 13 5.2 Selection process .......................................................................................................................... 14 5.2.1 FORMATS OF BIDS: ................................................................................................................ 16 5.2.2 Registration of ‘Tender Document’ ....................................................................................... 16 5.2.3 Bid Validity Period ................................................................................................................. 16 5.2.4 Notification ........................................................................................................................... 17 5.2.5 Disqualification ..................................................................................................................... 17 6 Technical Bid ......................................................................................................................................... 17 6.1 Eligibility Criteria ........................................................................................................................... 17 7 Terms and conditions ............................................................................................................................ 18 8. Agreement Performa ............................................................................................................................ 20 Page 4 of 33 TENDER DOCUMENT' for Switching services and RUPAY card functioning 1 Schedule of events: Sr. Bid Reference No. : COOP BANK/CBS/2012-2013/01 No 1. Purpose ATM / EFT switching services and RUPAY card functioning 2. Cost of Tender Rs.1000/-(FiveThousandOnly) 3. Earnest Money Deposit Rs.200000/-(Two Lakh Only) (EMD) To be submitted as Demand Draft in favour of “Uttar Pradesh Cooperative Bank Limited”, payable at Lucknow. 4. No. of Envelopes (Non Two (2) Envelopes window, sealed) to be Envelope 1 containing: submitted 1. Technical Bids as per Section 5. (Submit 1 hard copy and 1 soft copy in CD) 2. DD towards cost of tender & EMD. Envelope 2 containing: Financial bid as per Section 6 (Only one bid to be kept). 5. Last Date andtime of 27th May, 2013 (Monday); 2:00 PM submission 6. Venue, Date and Time of At 2:30 PM, on last date of bid submission, opening of Bids, except U P Cooperative Bank Limited (Head Office) Financial bids. 9th Floor, Meeting Hall Mahatma Gandhi Marg, Lucknow – 226001 7. Bid Validity 6 months from the last date of submission. 8. Address for submission
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