ED 376 351 CE 067 656 TITLE Project PAL Resources. Procedures
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ED 376 351 CE 067 656 TITLE Project PAL Resources. Procedures Manual. Tutor Training Manual. Tutor Handbook. INSTITUTION Centre County Vocational-Technical School, Pleasant Gap, PA. CIU 10 Bi-County Development Center for Adults. SPONS AGENCY Pennsylvania State Dept. of Education, Harrisburg Bureau of Adult Basic and Literacy Education. PUB DATE 94 CONTRACT 98-4023 NOTE 255p. PUB TYPE Guides Non-Classroom Use (055) Tests/Evaluation Instruments (160) EDRS PRICE MF01/PC11 Plus Postage. DESCRIPTORS Adult Basic Education: *Adult Literacy; Classroom Techniques; Cognitive Style; Inservice Teacher Education; *Instructional Materials; *Literacy Education; *Material Development; *Staff Development; State Programs; Teaching Methods; *Tutoring; Tutors; Workshops IDENTIFIERS 353 Project; *Pennsylvania ABSTRACT This document contains the final report of Project PAL (Pennsylvania Adult Literacy), designed to address staff development needs at a Pennsylvania adult literacy center, and three manuals: a tutor training resource manual for use by coordinators in developing a 9.5 hour tutor-training session, a tutor handbook for volunteers, and a coordinator's procedure manual describing general job responsibilities. The final report describes the following activities: coordinator and tutor survey, development of the manuals and evaluative tools, and review of the manuals by coordinators and tutors. Its appendices contain the following: manual tables of contents, tutor survey results, survey instruments, program evaluation instruments, bibliography, and list of contributors. The procedures manual contains the following sections: What is PAL? files and forms, recording attendance, assessment, recruitment and promotion, training tutors, matching students with tutors, reports on tutor training, recognition activities, triannual meeting of coordinators, and indicators of program quality. Contents of the tutor training resource manual are as follows: overview of the workshop, program objectives, definitions, learning styles, learning disabilities, goal setting, effective lessons, cultural diversity, assessing tutor instruction, policy and reporting procedures, tutor and staff development, and a selected bibliography and resource inventory listing 20 published resource materials, books, and videotapes. In the tutor handbook are found the following: program philosophy, the tutor's role, characteristics of adult students, learning styles, instructional strategies, learning disabilities, tutoring tips, student goals checklists, why students drop .out, lesson planning, and a selected bibliography listing seven references. Four appendices are included. Appendices A and B contain forms, surveys, and resources referenced in the procedures manual and tutor training resource manual. Appendix C is a publication, "A Learning Disabilities Digest for Literacy Providers," that can be used as a reference for locating more information on the topic. Appendix D is a brief bibliography and list of contributors.. (KC) NMI 0 Project 0 a 0 PAL cn Resources C 03 03 353 Special Project 98-4023 CIU 10 Development Center for Adults Centre County Vocational-Technical School Pleasant Gap, PA 1 682 3 . Peggy Keating-Butler,ProjectDirector 1993-94 This is a result of a project supported in whole or in partby the U.S. Office of Educath,ri and the Pennsylvania Department ofEducation.However, the opinions e pressed herein do not 'necessarily reflectthe position or policy of the U.S. Office of Education and the PennsylvaniaDepartment of Education, and no official endorsement should be inferred. LI S UL PAR1MENT 01 EDUCATION "PERMISSION TO REPRODUCE THIS Ey7UCATIONAL RESOURCES INFORMATION MATERIAL HAS BEEN GRANTED BY CENTER (ERIC' This document has been roprodiirvd ,), received from Iho pi.r.on or (11ga:11/.01, originating it Ct U Minor changes have boon inarie to improve leproductieu (1,rody Prints 01 vices or opirmillt. bladed in this TO THE EDUCATIONAL RESOURCES documer I do not neressarily BEST COPY AVAILABLE anal 0181 position or policy INFORMATION CENTER (ERIC) Abstract Page Title:Project PAL Resources Proiect No: 98-4023 1993-94 Funding: $5000 Project Director:Peggy Keating-Butler Phone: 814-359-3069 Contact Person:Peggy keating-Butler Phone: 814-359-3069 Agency Address:Central Intermediate Unit 10 Development Center for Adults, Centre County Vocational-Technical School, Pleasant Gap, PA, 16823 Purpose: To address the needs of coordinators, tutors and support staff of the Pennsylvania Adult Literacy (PAL) Program at the CIU 10 Development Center for Adults through the development of three manuals:a Tutor Training Resource Manual for use by PAL coordinators in developing a 9/12 hour tutor-training session; a Tutor Handbook for volunteers; and a PAL Coordinators Procedure Manual describing general job responsibilities. Procedures: PAL coordinators and tutors were surveyed to assess needs; professional sources on tutor training were reviewed; evaluative tools for measuring program success were reviewed, revised, and developed; resources and ideas among coordinators and tutors wereexchanged; materials for manual development were compiled and created;manuals were disseminated to coordinators and tutors for reviewand assessment. Summary of Findings: Evaluation of PAL Resources was based on completion of program objectives and on coordinators' (3) and tutors' (1 5) formative and summative assessments.Project PAL Resources received very favorable reviews by both coordinators and tutors. Comments: Both the Tutor Training Resource Manual and the PAL Coordinator Procedures Manual were designed to provide specific direction within a context broad enough to allow for individual implementation. However, where necessary--as in discussions on "Recruitment and P omotion" and "Recognition Activities"--issues specific to a particular county are addressed. Products: Tutor Training Resource Manual; Tutor Handbook; PAL Coordinator Procedures Manual; Final Report. Descriptors: Table of Contents Introduction 1 Statement of the Problem 1 Goals and Objectives 2 Procedures to Explore the Problem 3 Project Objectives:Positive Outcomes 4 Tutor Training Resource Manual 'Setting Parameters for the Orientation Training 4 The Nature and Depth of Training Topics 5 Tutor Handbook A Note on Sources 6 'Considering Audience and Purpose 6 "Design Flaws in the Tutor Survey 6 PAL Coordinator Procedures Manual Rationale for Manual Organization and Conent Addressing Indicators of Program Quality 8 The FinalReport 9 Evaluation Instruments and Results A Look at the Nature of the Instruments 9 Evaluation Results: PAL Resources Project Evaluation ... 10 Evaluation Results: Tutor Handbook Assessment 12 Dissemination 14 Conclusion 14 Appendix A Tables of Contents for PAL Coordinator Procedures Manual Tutor Training Resource Manual Tutor Handbook Appendix B Tutor Survey and Results Appendix C Evaluative Instruments Developed for Use Within the PAL Program Service Check-up Survey Workshop Assessment: Session 1 & 2 Tutor Assessment Survey Appendix D Program Evaluation Instruments PAL Resource Project Evaluation Handbook Assessment Appendix E Bibliography and Contributors ... Introduction PAL Resources is the result of a 353 Special Project to develop three manuals for use by coordinators of the Pennsylvania Adult Literacy (PAL) Program at the Central Intermediate Unit 10 Development Center for Adults The three manuals--a PAL Coordinator Procedures Manual, a Tutor Training Resource Manual, and a Tutcr Handbook - -were developed during program year 1993-94 to address program needs as assessed by PAL Coordinators from Centre, Clearfield and Clinton counties. These coordinators, Barbara Strauss, Carolyn Greco, and Carol Flanigan, respectively, provided generously of their ideas, resources, and time. Without their cooperation, this project would not be possible. Finally, this report summarizes the procedures in development of PAL Resources, its content and assessments made by both coordinators and tutors.Its intent is to provide other coordinators of tutor programs a discussion on the nature and scope of Project PAL Resources. A. Statement of the Problem The DCA operates its PAL Program in Centre, Clearfield and Clinton counties with a coordinator in each.To assure compliance to contract obligations and consistency in program delivery, a Tri-County Coordinator acts as intermediary among all.Phone, fax, and memo are the usual modes of ccmmunication among coordinators, but three times a year, coordinators meet to share program innovations, problems, assessments, and/or whatever. During a tri-annual meeting in October 1992, one coordinator's question about a procedural matter opened a larger discussion: the need for aprocedures manual to address just such questions.In the absence of such a procedures manual, practice had been to contact the tri-county or other PAL coordinators for answers on questions about reporting, policy, record keeping, etc.This practice, however, was too often a source of delay and/or unnecessary expenditures through phone calls or fax transmissions.Consensus was immediate: to save time and money, a procedures manual was needed.But this decision raised another question: What should it contain? Since the PAL coordinator's main role is to train volunteertutors to be matched with students, an obvious component, (beyondday-to-day program maintenance) to includewould be one on how to train volunteers. Although the DCA's veteren coordinators--Carolyn Greco,Barbara Strauss, and Carol Flanigan--perceived themselves