Information Sheet

Continuing Care Team (CCT)

Who is the service for? • Education regarding health • Medical reviews Individuals over the age of 18 living on the Sunshine • Information and referral to other specialist Coast who experience moderate to severe mental health organisations, including government and non- issues and have difficulty accessing and maintaining government agencies psychosocial supports. • Education and support for families and carers How to access this service? • Continued support for consumers when in hospital + help with discharge planning If you are an existing consumer of the Continuing Care • Education and advice on Mental Health Act Team, please contact your clinical team and either: Legislation. • 5450 4700 The service is provided free of charge for Medicare eligible • 5202 9500 individuals. You will be supported by the Mental Health Service which is available 24 hours each day. Your Case Follow up Manager is available weekdays (Mon-Fri) 8:00am to 4:00pm. Mental Health clinicians are available after The length of time for follow up with the Continuing hours to take your call/or see you if needed. Care Team will naturally vary between individuals and carefully consider your care/support needs. The aim of follow up support is to reduce any symptoms What services do we provide? experienced from mental health issues, to help you The Continuing Care Team offers a confidential service develop your own strategies to optimise your mental for individuals needing support with mental health health and support you in your recovery journey. issues and who would benefit from a multi-disciplinary team approach that provides intensive, individual supports. Your Case Manager will be able to help support you with your care planning and assist in your recovery.

Who are we? • Psychiatrists and registrars • Mental health nurses • Allied health—social workers, psychologists, occupational therapists • Administrative staff.

Case Management also includes: • Individual recovery plans which include self-help and relapse prevention • Evidence-based therapeutic interventions Is the service confidential? The service has a commitment to respecting Contact details: consumers’ rights to privacy, dignity and Continuing Care Team: Nambour confidentiality. We are also committed to individual C Square social wellbeing and safety. At times, it may be Currie St, Nambour Qld 4560 necessary to share information when appropriate between clinicians, the consumer and those involved Postal: PO Box 547, Nambour Qld 4560 in helping a person’s recovery. Clinicians will request consent prior to sharing clinical information about the Ph: (07) 5450 4700 treatment plan. For further information please refer Fax: (07) 5450 4730 to: www.health.qld.gov.au/publications/clinical- Continuing Care Team: Maroochydore practice/guidelines-procedures/clinical-staff/mental- The Hub health/guidelines/info_sharing.pdf 60 Dalton Drive, Maroochydore QLD 4558 SCUH PO Box 5340 Recovery framework Sunshine Coast MC QLD 4560 The National Framework for Recovery Oriented Mental Health Services defines personal recovery as being Ph: (07) 5202 9500 able to create and live a meaningful and contributing Fax: (07) 5202 9501 life in a community of choice, with or without the presence of mental health issues. The underpinning Hours: 8:00 - 4:30pm Monday to Friday philosophy of recovery is resilience. (excluding public holidays) The team work in a manner to support the resilience of individuals. This holistic approach offers greater Mental Health Access Service: opportunity for positive engagement with families, 1300 MH CALL (1300 64 22 55) friends and communities. For further information please refer to: www.coaghealthcouncil.gov.au www.health.qld.gov.au/sunshinecoast/mhas My healthcare rights In an emergency dial ‘000’ The Australian Charter of Healthcare Rights was developed to identify the rights of patients and consumers when seeking or receiving healthcare © State of services they can be found here. (Sunshine Coast Hospital and Health Service) 2021 http://creativecommons.org/licences/by/3.0/au/deed.en

Feedback We encourage anyone who wishes to provide feedback on any aspect of our service to speak to a staff member or complete a consumer feedback form. This feedback may be a compliment, thank you, concern or suggested improvement: www.health.qld.gov.au/sunshinecoast/html/ complnt.asp

This patient publication was developed with input from health- care consumers. Sunshine Coast Hospital and Health Service is accredited by the Australian Council on Healthcare Standards, for more information see www.safetyandquality.gov.au or ask a member of staff. 2021-487 - MHSS - Community Care Team (CCT)