space | people | food food & beverage, kitchen & laundry design consultants create, design, innovate

how do you DELIVER a great DINING experience?

Tricon provide food & beverage management and design expertise across nine different sectors. Our knowledge and experience has been built up over the last thirty years; the next few pages provide a taste of some of the exciting projects we have been privileged to work on. Arts, Heritage and Culture Business and Industry Education Our objective is to create food & beverage environments where innovative, intelligent and well executed ideas transform an empty space into a thriving foodservice business.

Exhibition and Conference Centres Government and Public Services Healthcare

Hotels and Restaurants Retail and Leisure Sports and Stadia KINGDOM OF SAUDI ARABIA

Tricon entered the market of the Kingdom of Saudi Arabia a few years ago and now has projects across all three provinces, encompassing both design and management consultancy. Our projects span a wide sector. We are working on hotels in Jeddah, Madinah, Riyadh and Al Khobar with both indigenous and international operators, many of whom we have worked with elsewhere in the MENA region.

Aside from hotels, we are working on King Abdullah Sports City near Jeddah and a corporate head office in the King Abdullah Financial District in Riyadh. We understand both the international and the Saudi cultures and can help achieve the right blending in an environment that is justifiably protective of its heritage. KINGDOM OF SAUDI ARABIA EXPERIENCE the centralkitchenandlaundry. allof whomwere atpeak, tostaff besupplied through accommodate up todetainees 30,000 plus 20,000 Arabia following Thecentre the Haj pilgrimage. would centre for illegal immigrantswhoabscond in Saudi aprocessing facilities to support kitchen andlaundry Tricon developed a schematic design study for central DETENTION CENTRE restaurant. restaurant,dining Argentinean barbeque and Japanese developing designsfor the all day kitchenand laundry with interior LW designers Designare responsible for under development. Tricon, working inconjunction This 300 key, five star hotel located in Riyadh is currently AL REHMANEYA HOTEL new kitchendesignsfor thehotel. major redevelopment. Tricon were appointed to develop Khozama Hotel operated by Rosewood undergoing is a Established as one of theoldest hotelsRiyadh in the Al AL KHOZAMAHOTEL alongside Genslerasproject architects. designs for this towerkitchen and laundry hotel working IHG Indigo brand. Tricon were responsible for developing the under operated be to is 240 hotel key,This star five INDIGO HOTEL RIYADH Club Lounge. andJuice Bar,Pantry with aSpa Patisserie Shop and andPatisserie along KitchenwithBakery Commissary Restaurant (Steak & Seafood), Ballroom Kitchen, All DayRestaurant Dining and Lobby Lounge, Specialty valet. Thekey food andbeverage areas comprise an forthe Hotel, both includingthe laundry hotel &guest food and beverage areas within facilities andsupport commissioned to complete full design for the numerous located in Al-Khobar,apartments Tricon KSA. were The Hyatt Regency is a248keys, 5star Hotel, with 42 HYATT REGENCYHOTEL ALKHOBAR and aspecialityrestaurant. keys the hotel has all day dining,extensive banqueting building to meet the Hyatt standards. Withover 200 projectThis involves the conversion of an existing HYATT REGENCYHOTEL RIYADH hospitality. feeding,logistics, staff executive feeding and general the in creation of all catering areas from backof house a globalperspective.with of theBank We were involved positioning the reflect to and staff 1300 of occupation facilities have been designed to accommodate aninitial designs for the and foodservice hospitality. The Workingwith Foster Tricon & Partners, have completed SAMBA BANKTOWER - KAFD in eachhotel. andhousekeepingpantry, area refuse area and laundry kitchen with separate goods receiving, room service areas. Toservice these there would be amain support number of meeting and function rooms withappropriate a Foyer Cafe with feature sushi display together with a kitchen, a TerraceRestaurant and support Snack Bar, keys respectively, witheach containing anAllDay Dining and Al Khobar, Thehotels KSA. are to have 150and 240 Riyadh in sites ‘greenfield’ on built hotelsbe newtotwo work for two hotel kitchens, restaurants and laundries for Tricon were appointed by Rotana to the design undertake ROTANA CENTRO HOTELS ALKHOBAR&RIYADH kitchenandasatellitecommissary ballroom kitchen. central a from supported dining fine and dining day all the food, beverage facilities whichinclude and laundry were responsible for the scheme and detailed design of offices, retail, of a project teamas part led by P&TArchitects, Tricon incorporates bed hotel.and a300 Working apartments and serviced Architects Bohne Riyadh, was the original concept design of Krause Iconic tower,This locatedFayed on the King Road, RAFAL KEMPINSKITOWER HOTEL under adesign&buildcontract. now developed are being facilities The specifications. their acceptance, we developed detailed designs and City.athletics track Abdullahat King Sports Following management strategies hall and for the stadium, sports Tricon developed the food & beverage and waste CITY KING ABDULLAHSPORTS seafood restaurant. and subsequently developed new concept designs for a redevelopment of the maincentral production kitchen star hotel. Tricon were appointed out a complete to carry suite hotel, sincethenithasdeveloped into a160key 5 This established hotel was originally designed to be a full SHERATON HOTEL JEDDAH the sameowner. Itisdueto openin2013. take place at the Movenpick Hotel, which isowned by sized kitchens on site and additional food production will Unfortunately there is insufficient space for appropriately for through numbers high a number of F&B outlets. key hotelbeing designed is for use bycatering pilgrims Sheraton 4 Points using existing twintowers. The660 This isadual hotel encompassing Sheraton and SHERATON HOTEL MADINAH SECTOR PROFILE

• Hotels & Restaurants

• Sports & Stadia

• Exhibition & Conference Centres

• Healthcare

• Education

• Retail & Leisure

• Arts, Heritage & Culture

• Business & Industry HOTELS & RESTAURANTS Banyan Tree Resort, St Regis, Jordan competition. facilities, amidst costly space rental and increasing their of planning and design the in efficiency optimum with many hotel groups and restaurateurs looking for deliver innovation, quality and value. We have worked been higher, hotels with and restaurants expected to Customer expectations of eating out have never Rafal Kempinski Tower, KingdomofSaudiArabia Al Rehmaneya Hotel, KingdomofSaudiArabia Matsuri, UK Hyatt CapitalGate Tower, Abu Dhabi The Yas Hotel, UAE Radisson BluYas Island,UAE Sheraton Jeddah,KingdomofSaudiArabia Hilton Batumi,Georgia Semiramis Intercontinental Hotel, Egypt The Address, DubaiMallHotel Gulf Hotel, Abu Dhabi • • • • • • • • • • • • • • • • • • • • CLIENTS W Hotel, Doha Qatar The Address, MallHotel Sofitel Hotel, Semiramis Intercontinental Sheraton Jeddah,KSA Shelbourne Hotel, Dublin Seaview Club,Palm Jumeirah Samanah Hotel, Marrakech Pearl Qatar Indigo Hotel, Riyadh, KSA Hilton Lagos,Nigeria Hilton Batumi,Georgia Gulf Hotel, AbuDhabi Grand Hyatt, Marrakech Dunboy CastleHotel Crown PlazaHotel, Oman City InnHotel, Riyadh Chateau Cantenac Brown Caprice Gold,Istanbul Al Gurm,Banyan Tree Resort Whilst a corporate guest or casual spectator can contribute greatly to the bottom line, this has to be CLIENTS weighed up against high capital investments and optimum size to meet varying volumes. We have • Stadium

supported some of the most iconic sports venues • Baku Gymnastics Stadium generate substantial savings and new facilities embark on innovative designs and food offers with a • Birmingham City FC

wider year round marketing appeal. • Curragh Racecourse

The Oval, UK • Doha Asian Games

Dubai Sports City, UAE Liverpool FC, UK Curragh Racecourse, Ireland • Edgbaston Cricket Ground

S PO R T & TAD I A • Epsom Downs Racecourse

• Fulham FC

• Goodwood Estate

• Great Leigh’s Racecourse

• King Abdullah Sports City New National Stadium, Abu Dhabi • Leopardstown Racecourse Goodwood Estate, UK Gabala FC, Azerbaijan • Liverpool FC Wembley, UK

• London Arena

• New National Stadium Abu Dhabi

• Racecourse Holdings Trust

• Southend FC

• Victory Heights Golf Complex

• West Ham United FC

• York Racecourse Arsenal FC, UK Manchester United FC, UK Doha Asian Games, Doha West Ham United FC, UK EXHIBITION & CONFERENCE CENTRES Scottish Exhibition &Conference Centre,UK Earls Court, UK Earls Court, these nuances. design of catering outlets and food tailored to offers spatialplanning,followedand preliminary by detailed lettingbegin withestablishing and funding strategies adaptable to a broad can variety of uses. Our services intenseof high volumes. Areas need to behighly with little or no activitypunctuated periods by short sectorThis is faced with many days throughout the year National Convention Centre,Ireland ExCeL, UK Athen’s Convention Centre,Greece JAFZA Convention Centre,UAE Manchester International Convention Centre,UK Caux Palace, Switzerland Qatar NationalConference Centre Edinburgh International Conference Centre, UK • • • • • • • • • • • • • • • • • CLIENTS Scottish ExhibitionConference Centre NEC Birmingham National IndoorArena National Convention Centre Manchester ICC JAFZA Convention Centre ICC Birmingham ExCeL Edinburgh ICC &Olympia Earls Court Dubai World Trade Centre Dubai ExhibitionCentre Doha Convention Centre Convention CentreDublin Caux Palace Brighton Centre Athens Convention Centre HEALTHCARE Hamad MedicalCity, Qatar patients, we have helpedrealisethisoffer. clinics seek to offer a hotel to standard their of service central kitchen production units. Where private sector on cost saving strategies and the development of advised health authorities, trusts and private clinics and ensuring stringent hygiene standards. We have priority. We assist needs in identifyingfoodservice isworkinghard the industry to make these a continued With nutrition and infection controlon the high agenda, Pennine Acute HospitalTrust, UK Cork University Hospital,Ireland London Clinic,UK Sheikh Khalifah BinZayed AlNahayan Hospital,KingdomofMorocco Hospital,UAE Al SilaHospital,UAE Mater Hospital,UK Chesterfield Royal Hospital,UK St Vincent’sPrivate Hospital,Ireland • • • • • • • • • • • • • • • • • • • • CLIENTS Waltham Forest Health Authority Tallaght Hospital St Vincent’sPrivate Hospital Royal Society of Medicine Royal LondonHospital Middlesex Hospital North National BloodService Mayday Hospital Mater Hospital Marie CurieFoundation Manchester CentralHospitals London Clinic Ghayathi Hospital Fife Healthcare Chesterfield Royal Hospital Centre for ClinicalExcellence British MedicalAssociation Dublin Bon Secours Beaumont Hospital Al SilaHospital EDUCATION Libyan Universities Campus, Libya Magdelene College Cambridge, UK that willenhancethestudentexperience. and effectiveplanning designof modern environments throughfor sustainable menu these trends, particularly self-reliance. We can provide acommercial direction transition from home to first the outside world of choice and student’s the be may This eating. responsible The underlying message is for healthy and more socially Cork Institute ofTechnology, Ireland University ofDubai,UAE London SchoolofEconomics, UK Oxford Brookes, UK Mossbourne Academy, UK University ofLeeds,UK School ofIslamicStudies,Qatar Birkbeck College,UK University ofNottingham, UK University ofLeeds,UK • • • • • • • • • • • • • • • • • • • • CLIENTS West Kent College ofSalfordUniversity ofNottinghamUniversity ofLiverpoolUniversity ofLeeds University ofExeterUniversity ofEdinburgh University ofDubai University ofCambridge University CollegeDublin University St John’sCollege Regent’s College Magdelene CollegeCambridge ofEconomics London School Libyan Campus Universities Kings CollegeLondon Greenwich Naval College Education CityDoha DeMontford University Cork Institute ofTechnology RETAIL & LEISURE Dundrum Shopping Centre, Ireland John Lewis, UK design offacilitiesto drive ahealthy incomestream. objectives, Tricon can optimum establish and the size customers’of the journey andvenue’s the desired retaining customers. Through an understanding & beverage can be key to increasing spends and of the experience itself. Food as the leisure pursuit complex or a visitor asbig a part attraction isoften Eating out whilst shopping at an entertainment Vertiplex 2000,UK Wholefoods Market, UK Selfridges, UK Bloomingdale’s, Dubai Astana CentralMarkets, Republic ofKazakhstan Harrods, UK Sainsbury’s Café,UK Sainsbury’s • • • • • • • • • • • • • • • • • • • • CLIENTS Vertiplex 2000 Selfridges Cafe Sainsbury’s Mtatsminda Georgia Zoo Marwell London Zoo Harrods Guinness Storehouse Goodwood Estate Fota Wildlife Park Durlston Castle Dundrum ShoppingCentre Dublin Zoo Castle Cardiff Bloomingdale’s, Dubai Biota Aquarium BHS Astana CentralMarkets Al AinWildlife Park Abu DhabiPlaza ARTS, HERITAGE & CULTURE than dilutingtheeducationalexperience. through the food & beverage offer, culture enhancingrather their reflect institutes national help can We expectations. visitors’ the meeting while objectives financial and businesses venue’s each compliment strategy andensure that the catering operators locally entrusted, to develop a clear food & beverage work with venues, from renowned to the We experience. visitors’ the enhances which service meetingseasonal demands a consistentwith quality Food & beverage in thissector has many challenges; Zayed Blenheim Palace, UK National Museum,UAE Dubai Palladium, UAE The Roundhouse, UK Natural History Museum,UK Natural History The Wallace Collection,UK Royal OperaHouse,UK Somerset House,UK ,UK Tate Modern,UK Tower ofLondon, UK • • • • • • • • • • • • • • • • • • • • CLIENTS The ScienceMuseum Tally Centre HoArts intheFields St Martins House Somerset Royal MuseumEdinburgh Royal Festival Hall Gallery National Portrait National MuseumofScience Imperial War Museum Hackney Empire Durlston Castle Dubai Palladium Cornerhouse Manchester Centre Camden Arts Theatre Cambridge Arts &Museum Birmingham Gallery Bath Pump&AssemblyRooms Barbican Centre Centre Arnolfini Arts American MuseuminBritain BUSINESS & INDUSTRY Qatar Petroleum, Qatar Abu DhabiFinancialCentre bringing astrategic visioninto alive operation. clients across single and multi-sites, new and existing, patterns warrant their introduction. We support not been provided traditionally but changes in working & beverage spaces in an environment where they had investment. Equally, sodoes introducing major food subsidy andcostly space, constitutes major risk and street expectations, against a trend towards reducing forms the social hubofthe workplace. Delivering high retention, well-beingstaff and productivity and often Food & beverage at work canplay amajor role in 30 St Mary Axe, UK 30 StMary Linklaters, UK Royal BankofScotland, UK Samba Bank, Kingdom ofSaudiArabia Samba Bank, GlaxoSmithKline, UK Guardian News Group, UK McGraw Hill,UK Commercial Qatar Bank, • • • • • • • • • • • • • • • • • • • • CLIENTS State Dublin Street Bank, Standard Bank Chartered Shell Oil Samba Bank Royal BankofScotland Rothschild Rio Tinto Rennaisance Capital Qatar Petroleum Morgan Stanley Microsoft Guardian News &Media GlaxoSmithKline Deloitte Credit Suisse Commercial BankDoha Central BankofKuwait BP Barclays Capital Abu DhabiStock Exchange our services 1. building the business case Our management and design consultants guide, inform and advise on all strategic and operational issues.

Uniquely, by maintaining the focus purely • MARKET & ECONOMIC FEASIBILITY • DESIGN BRIEF Tricon Foodservice Consultants plc is a creative, leading edge specialist MANAGEMENT CONSULTANCY on food and beverage, we are able to apply • CONCEPT DEVELOPMENT • STRATEGIC DEVELOPMENT foodservice consultancy practice, providing strategic operational, The team comprises ex-operational managers with established careers a wide range of technical, analytical and • BASE BUILD ASSESSMENT • OPERATIONAL BRIEF management and detailed design support. Passionate about food, we in food and beverage. Some have a background in the culinary arts creative skills to every project. Led by a • OPERATIONAL REVIEW • Space Planning Analysis concentrate on delivering innovative foodservice solutions with a sound whilst others offer a more analytical approach. As a consequence, we Project Director, we assemble teams of Tricon • FINANCIAL MODELLING • Market Research practical base, our Clients coming from corporate, hotel, restaurant and are able to maintain a full 360 view of each project and ensure that consultants specifically for every project; each • OPTIONS APPRAISAL • Customer Research leisure sectors. Established in 1981, Tricon is the largest independent our proposals are realistic and soundly based. Although this holistic with their own particular sector experience. • BUSINESS PLANNING • Menu Creation consultancy practice, employing over 40 personnel globally in offices approach encapsulates every aspect of a foodservice business, much based in London and Dubai. For further information, please visit our of our work relates to specific elements of consultancy enabling on an website at www.tricon.co.uk. individual and time basis as required. 2. creating the physical environment

CO M PA N Y P R O FILE Our design consultants interpret the client brief with creative designs and in depth technical expertise. Tricon has grown steadily and organically into a global organisation DESIGN CONSULTANCY employing over 40 professional consultancy staff worldwide, providing Tricon’s team of experienced designers and project directors can assist • BLOCK PLANNING • BASE BUILD ASSESMENT independent management and design consultancy expertise throughout the design team by ensuring that the catering facilities deliver the • FLOW & LOGISTICS PLANNING • PROJECT MANAGEMENT Europe, Middle East and Africa. Our specialist in-house Management client’s physical and operational objectives and enhance the intended • CONCEPT DESIGN • PROCUREMENT CONSULTANCY • SCHEME DESIGN • EQUIPMENT ASSET AUDIT and Design Divisions can operate independently to provide focused ‘customer experience’. An internal project director is assigned that we • DETAILED DESIGN • LIFECYCLE/SUSTAINABILITY REVIEW attention to one aspect of your business or as an integrated service deliver on time, on budget and exceed client expectations. • SUSTAINABILITY STUDY • LAUNDRY PLANNING from conception to completion. This makes us almost unique in our • CONSTRUCTION SUPERVISION • WASTE MANAGEMENT market place and able to bring practical creative solutions that ensure TRICON’S SERVICES realistic operational policy. Tricon manages client requirements, creates and develops innovative foodservice solutions, controls risk and maximises value for money 3. implementing change both in terms of capital and revenue with the proposals we develop. Through a team approach we bring the vision to life.

• IMPLEMENTATION PLANNING • CONTRACTOR APPOINTMENT • CLIENT COACHING • PROCUREMENT • OPERATION MANUAL • MYSTERY DINER AUDIT • STAFF TRAINING • Systems Development • PERFORMANCE MANAGEMENT • Financial monitoring • MENU ENGINEERING • Letting Strategy • OPERATIONAL AUDIT • Management training CENTRAL EUROPE MIDDLE EAST Belgium Bahrain France Jordan Germany Kingdom of Saudi Arabia Greece Kuwait Ireland Lebanon Italy Oman Luxembourg Qatar WH ERE W E WO RK Monaco Syria Montenegro Netherlands Spain AFRICA Switzerland Benin Turkey Egypt United Kingdom Kenya Kingdom of Morocco CENTRAL ASIA Libya Armenia Nigeria Azerbaijan Georgia Kazakhstan Russia Sakhalin london dubai Tricon Foodservice Consultants plc Tricon Foodservice Consultants plc Navigation House Building 6, Office Suite 6-205 Town Quay Wharf Gold & Diamond Park Barking Sheikh Zayed Road Essex PO Box 120410 IG11 7BZ Dubai UK UAE

T +44 (0)20 8591 5593 T +971 (0)4 323 7525 F +44 (0)20 8594 3169 F +971 (0)4 323 7560 E [email protected] E [email protected]

management | design | knowledge www.tricon.co.uk