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Ahmedabad Municipal Corporation Ahmedabad Municipal Corporation Address: Sardar Patel Bhavan, Danapith, Ahmedabad-380001

Ahmedabad Municipal Corporation Ahmedabad Municipal Corporation Address: Sardar Patel Bhavan, Danapith, Ahmedabad-380001

INSIGHT ON CITY MANAGEMENT Perspective from , , .

Hon'ble Chief Minister Gujarat State, Shri travelling in Bus of BRTS.

Celebration of International Kite Festival 2010 at River Front.

There is a simple and sweet harmony between the people and the city of Ahmedabad. A continuous partnership and synergy that is possible because of the sensitivity and responsiveness on both sides. A recognition and acceptance of a shared vision and the willingness to accept the challenges and responsibilities.

That makes the city what it is today. And will become tomorrow.

Ahmedabad Municipal Corporation Ahmedabad Municipal Corporation Address: Sardar Patel Bhavan, Danapith, Ahmedabad-380001. Website: www.egovamc.com • Email: [email protected] I.P. Gautam Municipal Commissioner AHMEDABAD India The City of its' Citizens

Ahmedabad with an enterprising population of 5.5 million is the seventh largest city in India and the second biggest trade centre in the western region. As the commercial capital of Gujarat state, it acts as the powerful growth engine for economic prosperity. The rapid modern development of the city is in complete harmony with its rich legacy of magnificent architecture and cultural heritage.

Ahmedabad was the epicenter of the freedom movement of India with making his base in the city. It was from here that he started his famous Dandi salt march that paved the way for the liberation of several more nations across the world later.

Today Ahmedabad is a major economic centre of India with commerce, industry and services that cater to national and global business and also has world class educational institutions including IIM, NID, CEPT, MICA, NIFT, NIRMA.

Ahmedabad has always been a city of its people. Empowered and participatory. With visionary leaders and active citizens. Of continuous public-private partnership. Of offering a high quality of life.

It is the story of successful city management. To be shared.

Ahmedabad City Ahmedabad: City Profile • Seventh largest City in India • Second biggest trade center of Western India • Commercial Capital & • Growth Engine of Gujarat State

Population 5.5 million Area 466 sq. km

Gandhi Ashram

1 URBAN MANAGEMENT Ahmedabad Municipal Corporation utilizes the power of modern technology and resource management to continuously deliver excellent services and the fruits of development to all its citizens. AMC has adopted Key Services Provided by several innovative strategies and adopted successful best practices from across the world in its mission to make of the most eco-friendly and citizen friendly cities. Ahmedabad Municipal Corporation (AMC) • Water Supply Several bold initiatives have already resulted in widening the reach of services to make them more inclusive • Sewerage and also be available to the urban poor in the fields of health, education, infrastructure, sanitation and • Construction & Maintenance of Roads, Bridges, Fly-overs vocations. • Solid Waste Management • Fire Prevention & Ambulance Service • Health and Medical Services • Disaster Management • Town Planning • Medical Education URBAN GOVERNANCE • Primary Education • City Transport Urban Governance is in AMC is based around 8 basic tenets • Parks and Gardens Financial • Zoo Management • Swimming Pools Initiatives:- PPP Budgetary Reform • Libraries & Gymnasium • Basic Services to Urban Poor Service Level • Administrative Zone 6 Initiatives : Urban Infrastructure Creation/ • No. of Wards 55 Out sourcing • Water Supply 870 MLD Governance Project Management • Sewerage Discharge 700 MLD • Water Treatment Plants 3 • Water Distribution Stations 122 • Sewage Treatment Plants 4 • Sewage Pumping Stations 42 Human Resources/ Addressing the • Total Road Length 1873 Km. Capacity Building Needs of Urban Poor E- Governance • Water Distribution Network 3191 Km. • Sewerage Network 1921 Km. Ahmedabad has performed well on all the above parameters • Daily generation MSW 2319 MT Population Coverage: • Water supply 85% • Drainage 82% Urban Governance in the Ahmedabad context • City Governance at Ahmedabad (AMC) has taken a number of unique and path breaking initiatives in all key areas of urban governance • Large number of initiatives are already successfully implemented with encouraging results. Further initiatives are in the process. • Many initiatives include private sector participation through relatively complex bidding, concession and risk sharing arrangements. • Overall, initiatives have led to higher level of services to citizens, with far reaching economic, environmental and quality of life implications • Reach of services to Urban Poor focused in the areas of Education, Health, Sanitation, Water Supply & Roads

It was possible to create this high impact owing largely to speed of implementation, careful choice of intervention areas, and partnering with private sector to develop an appropriately skilled urban services contracting industry

2 3 INFRASTRUCTURE PROJECTS Planning and successful implementation of infrastructure projects to bring in greater efficiency and facilities to the people is a critical strategy and an ongoing process at AMC. Care is taken to ensure that the reach is all inclusive and the performance achieved is consistently high to improve quality of life at all levels. The range covers water supply, sewage, transport network, solid waste management, housing and slum networking for urban poor, health care and hospital management, BRTS, and multipurpose development projects like Development Project and Project etc. Visible Infrastructure Projects Janmarg Bus Rapid Transit System • Strengthening water supply system to cover 100% of city area & to provide 140 liters per capita per day by 2011 • Projects to cover 100% of city area under sewerage network including treatment by 2011 • Provision/laying of 607 km of Strom Water Drainage pipeline to be completed by 2010 • 22 Bridges, Underpasses and Flyovers across the city (08 completed, rest by July 2010) • Solid Waste Management- Sanitary Landfill Site • Networking of Infrastructure for Chawls and Slums • Housing for Urban Poor • Strengthening of Hospital Services & Medical Education ( 02 Medical colleges, 01 Dental College, 01 Physiotherapy College) • E- Governance (26 City Civic Centres functional, All 55 wards to have City Civic Centres by May 2010) • Bus Rapid Transit System Flyovers across the city Bus Rapid Transit System • Kankaria Lakefront Development Project • Sabarmati Riverfront Development Project Capacity Building at AMC Training of Elected Wing & Officers Recruitment of Professionals • A capsule course on Urban management at • Professional qualifications for appointment of Singapore & Malaysia for all 129 councillors in 2007 middle level officers introduced e.g. MBA, CA, • The policy making body of AMC the Standing ICWA, qualifications. Committee attended Urban IV at Nanjing • Assistant Managers with above qualifications & studied project management at Shanghai & Beijing in 2008 recruited in 1996, 1999, 2004 and 2006. In all, 110 • Approx 120 class I & II officers have attended professionals inducted. capsule courses on various facets of City • Vacant posts – almost 2500 of technical staff such Kankaria Lakefront Development Project Governance at IIMA, ASCI, and other leading as engineering, sanitation, and town planning institutes in INDIA personnel filled up through a major drive. • Workshops and training programmes for the • Recruitment at lower level optimised. Chairmen & Deputy Chairmen of various sub committees of AMC in India & abroad

4 5 FINANCIAL MANAGEMENT Innovative and successful financial management is a typical feature of Gujarat, both in private and public • Zonal Decentralized Accounting & Payment System • Simplification of Pre-audit System organizations. AMC has taken numerous path breaking measures to utilize excellent finance management as a • Direct payments to Vendors & Suppliers through vital resource for city development. Its achievements are reflected in the high ratings it received from reputed ••ECS (Electronic clearance System) RTGS to Bank A/C in 24 hrs agencies. It is a pioneer in the issue of bonds that got tremendous investor response. AMC also got the • Payment for utilities - Fixed Nature Payment System national award for best financial management system. • Accrual Based Accounting System • Computerized Billing System • Balance Sheet for year 2007- 08 AMC continuously undertakes reforms for higher efficiency and better value. Use of latest technology and ••Asset valuation Bank Reconciliation • Fund based Account entries best practices ensure optimum performance and service levels. Steps like greater financial powers to individual elected members makes development more people oriented and much faster. Other reforms include professional asset valuation and transparent and speedy payment systems through ECS/RTGS to suppliers and contractors. The results are reflected in growth in the positive parameters and Prioritization of Capital Investments & Ward-wise Budgeting reduction in delays and hurdles. In water supply, charges have been shifted to usage rather than a flat fee thus • Earlier Capital investment prioritized only by few office bearers of elected wing traditionally bringing in higher revenues and also optimizing use of this precious resource. • In 2003-04, fund allocation decentralized to zonal level • Prioritization at zonal level took 8-10 months and hence all works pushed to next financial year • Prioritization assigned to ward committees Achievements • System of assigning work/project code introduced • AA(so) Rating from CRISIL since 1997 • 95% of the works having project code on execution path in the same year of budgeting • AA+ Rating from CARE – since 2005 Result: • Issuance of 4 successful series of Bond Prioritization of capital investment democratized in true sense to a ward councilor instead of leaving it to 1998 - Rs. 100 cr the needs and ideas of few heavyweights in the elected wing of ULB 2000 - Rs. 100 cr ( Tax Free Status) 2002 - Rs. 58 cr ( Tax Free Status) 2005 - Rs. 100 cr ( Tax Free Status) Asset Valuation • 2009 - Bond proposed for Rs 150 cr • Collection of asset related data • National Award by CRISIL for “ Best Financial Management System” i.e. year of purchase/construction, value & area etc. from user department • Provisional balance sheet as on 31-3-2007 • Listing & analyzing the Asset • Employee Satisfaction:- • Valuation of asset done on the basis of Actual cost of purchase/construction • Salary Payment – 1st day of Month • SOR taken where construction cost not available. • Retirement Benefit – on the day of Retirement • Valuation strategy adopted as per the guidelines of ICAI & Accounting norms for ULB used by UD, New CORPORATION - REVENUE SOURCES • Depreciation calculated as per the guidelines. Tax Sources : Constitute 29 % of AMC’s Income All Payments by ECS/RTGS/PAY Orders • General tax – Levied on both Residential and Non-Residential properties : Approx. • To bring in transparency in speedy payments and to minimize human interface, 21% of Revenue Income new payment system since 2005 • Water tax & Conservancy tax : 60% of General tax • Payments to All Contractors & suppliers through ECS/RTGS directly in their bank accounts. Non Tax Sources • Grants from the State Govt in lieu of Octroi Payment through ECS/RTGS • Grant from the State Govt. for Primary Education & others. • Returns from Municipal Property Year No. of Transactions Amount • Charges and Fees for various services (Rs. in Crore) 2005-06 17014 158.76 Reforms since 2007 2006-07 21715 298.06 • Ward wise Budget System (Ward Committee) • Expenditure Tracking System & Project Monitoring Systems through 2007-08 28244 806.92 booking of Exp. for Proposed Work & Allocation of Work Code 2008-09 27837 1262.12

6 7 Gains from Reforms – A Perspective WATER SUPPLY

Rev. Surplus 700 Strengthening of Water Distribution 600 612.16 System to cover 100% area by Dec2010 500 478.71 e 416.7 r o 400 r Distribution C

n

280.02 i

300 . • Water Distribution stations(2006)...... 69 201.50 s Particulars 05-06 06-07 07-08 08-09 09-10 10-11 200 R • New Water Stations Commissioned (2006-09) ...... 23 128.03 Rev.Inc. 902.38 1196.04 1400.90 1517.05 2010.90 2327.07 • Under Construction ...... 19 100 Rev. Exp. 622.36 779.34 915.81 904.89 1183.07 1251.00 • Stations in new merged Area (New West Zone)...... 30 0 Rev. Surplus 280.02 416.70 485.09 612.16 827.83 1076.07 03-04 04-05 05-06 06-07 07-08 08-09 Cap. Exp. 173.56 360.66 493.84 1028.46 1800.86 2060.00 • Under planning for newly merged Eastern area...... 21 Water Supply System augmentation planned Capital Expenditure for the need upto 2021 @ capacity of 1535 MLD 2500

e CAPACITY 2050.00 r o

2000 r C

...... 315 mld

1800.88 n i

1500 . • Intakewell-I & II ...... 450 mld 1031.18 s 1000 R • Frenchwell(7nos)...... 135 mld Water Supply : 500 243.39 360.65 493.86 • Borewell(387 Nos) ...... 160 mld 190.28 181.99 Infrastructure 136.14 69.94 65.37 0 • Jaspur ( Narmada Canal)...... 275 mld 2000-01 2000-02 2000-03 2000-04 2000-05 2000-06 2000-07 2000-08 2000-09 2000-10RB 2000-11(B) • Raska ( Under Construction) ...... 200 mld • No. of Water ------Distribution Stations Total ...... 1535 mld 122 Generating Financial Resources through User Charges • U/G Tanks storage • AMC has charted new territory by proposing a new method of cost recovery capacity in 780 mld • AMC has proposed a two new taxes in its budget for the year 2008-09 as follows: Sewage Treatment • Overhead Tanks 108 • Sewage Network...... 1523Km (35 million litres) •• Water Tax Conservancy and Sewerage Tax • Sewage Pumping Stations ...... 43 Nos INCOME • Trunk mains & YEAR (RS. crore) • Treatment Capacity: supply lines 227 km • Earlier the Water Tax was charged at flat fees with Existing Capacity...... 670 mld few slabs depending on the area of property. • Distribution network 2006-07 12 Projects Under Execution...... 95 mld 2964 km This method was yielding negligible income as follows: Project Under Execution...... 310 mld 2007-08 15 • Per capita by AUDA water supply ------137 lpcd • In keeping with the JNNURM principles of charging users, AMC has proposed TOTAL 1075 MLD a simple formula for these taxes whereby both taxes would be charged at the rate of 30% of the property tax. • Move expected to allow generation of much large quantum of funds as seen below

Year General % of Water Tax, Revenue from (Property) Tax Conservancy & Water Tax, Conservancy Sewerage Tax & Sewerage Tax 2008-09 220 30% + 30% 132 2009-10 300 30% + 30% 180 2010-11 350 30% + 30% 210

8 9 E-GOVERNANCE BASIC SERVICES TO URBAN POOR An Initiative for Easy Governance The urban poor form a large and important section of any city. It is a challenge and also an opportunity to make In keeping with its vision of excellence in citizen services, AMC has set up a full fledged e-governance system them productive and included in the mainstream. They live in slums and chawls and often work in the streets with that enables online access and accountability. The 2 mbps leased line with the back up of 1300 computers on very little facilities. AMC looks at them as citizens who deserve service and inputs to make their lives better. WAN covers 26 civic centres and 55 wards in 6 zones of the city. Applications, information, complaints, status tracking, RTI, etc. are all now available at the click of the mouse through the internet access facility to Many activities that address basic issues are being tackled by AMC in an organized and professional manner. the people. It is an indication of AMC being willing to be transparent and answerable to the citizens in a time For improving their living conditions projects like slum networking in existing areas in which they are frame. AMC has been given a national award for its performance in this service. provided both physical and community infrastructure have contributed to raising their environment. Some of these are in partnership with NGOs under the PPP model. New housing has also been given to the urban poor to enable them to have a fresh start for their families under state and central schemes. AMC's initiatives go beyond housing to include preparing them for job opportunities through vocational training. With a plan to cover over 20,000 youth in 15 centres(?) in 6 months, the program has already achieved more than 92% placement from among over 8000 persons. All city streets have always been major livelihood places for the urban poor. AMC has a very positive attitude on this issue and has worked out a plan for their resettlement that is in harmony with peoples' comfort. It also has made public transport wider and more affordable. The achievements of AMC's efforts have found recognition in receiving the Dubai International Award 2006 for Best Practices to Improve the Living Environment.

City Civic Centre

Visit us at: www.egovamc.com Mainstreaming Urban Poor In-situ Applications AMC’s Multi-pronged Slum • Property Tax Partnership Approach Improvement 26 City Civic • Vehicle Tax Zone Offices(6) Centers to • Building Plan Approval Ward be extended to Housing New • Issuance of Birth & Death Offices(55) 55 centres one Land-Sharing & Public in each ward Certificates • Registration of Birth and PPP Housing Death • Shops and Establishment Create Choices for Licenses Urban Poor • Registration of Complaints Multiple solutions – Ward level connectivity Multiple • Online Tenders Dimensions Affordable Head office • Hawker License Livelihood Civic Centre + • Restaurant License Transport Central Monitoring Centre • Right to Information Safer Generation (Main Server) Programme Internet Transport Global Banks UMEED Access Street Vendor Integration

All offices will be connected via 2 Mbps lease line plus ISDN for back up line. (Network of 1600 Computers on WAN)

10 11 Slums & Chawls

* 33% of the total population is living in slums and chawls. Type of No of No. of Population Dwelling Locations Units -- SLUMS 710 1,76,754 8,83,770 Extnd Area 82 33,849 1,52,468 AWARD CHAWLS 958 1,49,022 7,45,110 Dubai International Award 2006 ------for Best Practices to Total 1,750 3,59,625 17,81,348 Improve the Living Environment Slum Networking Project Physical Development: • Individual Water Supply HOUSING FOR URBAN POOR • Under Ground Sewerage Street Light Water Supply • Individual Toilets & Pay and use Facilities Individual Toilets Waste Management New Public Housing Amenities being provided • Solid Waste Disposal Service Drainage Facility Tree Plantation • Storm Water Drains Road Facility Innovative Technology for Building Construction. • Systematic Drainage Line • Internal Roads and Paving AMC/AUDA adopted a new type of housing • Water Supply Network & Storage • Street Lighting construction technology using • Compound Wall • Plantation Aluminum alloy shuttering/ MESCON Technology. • Internal Road Network • Paver Block in Parking Advantages: Area & Plinth Protection • Monolithic Construction- good finish Social & Economic Development: • Street Lighting • No need to plaster walls. • Neighborhood, Women and Youth groups • Tree Plantation • Mobilizing Micro Finance • High speed of construction –2 days per floor • Social Infrastructure • Education - Children and Illiterate adults • Geometrical Accuracy • Mother and Child care • Leak-proof joint less construction • Income Generating Activities • Multi Hazard Resistant

W1 V 1

4 House for Urban Poor W.C. . 2 0 V 0.90 x A House for Urban Poor T KITCHEN 0.90 BATH 2 T D2 0.90x O 2.10 X 1.90 1.50 3 .91x.90 D2 W1 W D1 Area D BUILT-UP AREA = 36.5 SQM CARPET AREA = 26.77 SQM 3.00 x 3.00 3.00 x 3.00 BED RM. DRAWING RM. Actual Cost Including Tender Premium and Price Escalation is Rs. 2,55,000/- Actual Beneficiary Contribution is Rs. 66,900/- D No. of Houses under construction: 34,000 Before After 1.58

MADRASI NI CHALI

12 13 Recruiters of Ummeed LOCATION MAP SHOWING VARIOUS SITES OF CONSTRUCTION OF HOUSING FOR THE URBAN POOR

UMMEED The Youth Employability Skills Development Programme Goal: To train 20,000 poor and vulnerable youth for job employment in 15 urban centers in Gujarat over a period of 6 months Objective: Facilitate young adults, especially women; from economically weak and disadvantaged sections an opportunity to assimilate into the competitive job market and to help them acquire the required livelihood and social skills in an environment of learning and mentoring that is responsive to the individual’s emotional and developmental needs.

14 15 OUTSOURCING Complaint Registration through SMS One of the major innovation practices across the world to save time, money and efforts has been the concept AMC – CUSTOMER CARE CENTRE of outsourcing. AMC follows this but judiciously and selectively, only in areas where there is clear value • Started in august-2008 in the new west zone addition without losing control or quality pf services. It has done limited outsourcing for waste collection • Aim is to improve effectiveness of municipal service including that of door to door garbage, operation and maintenance of ater and sewage plants, street poles, delivery system. fountains and gardens, hiring of eco-friendly CNG transport etc. The effect has been substantial savings and • works online by using software called “Smart Serve” lesser allocation of AMC's resources. • More than 3000 complains registered in 9 months. Call (Complaint) Registration Process

Services Outsourced CALL ALLOCATION No. Services Annual Exp. • Citizen calls on • Field officer calls (Rs. in lacs) contact centre with • System automatically contact center or sends problem and location allocates to field officer 1 Secondary waste collection system 500.00 SMS on call completion reference thro' SMS • Contact center agent closes (Container lifting operation)-50%work outsourcing • SMS contains all details the call and SMS is send to • System generates auto related to problem type, 2 Door to Door Garbage collection 1310.00 call tracking reference citizen confirming closure location, resolution time of call or status of call 3 O & M pf Pirana and Vasna sewage treatment plant 72.00 number for citizen and any other particulars 4 O & M of 12 Sewerage pumping station 96.00 as may be required 5 O & M of 8 jetting machine ( sewer clearing machine) 80.00 CALL LOGGING CALL CLOSURE 6 O & M of water treatment plant 120.00 7 O & M of water distribution station 100.00 8 City Transpot service- Hiring of CNG operated new 6564.00 regular, mini and low floor buses on per k.m. basis (208 mini + 290 regular + 50 low floor buses) National Urban Health Mission Proposal for up gradation of health services submitted under NUHM. 9 O & M 0f 84000 street light's pole 536.00 • Total 17 CHC,100 UHC, 86 sub centres proposed. 10 O & M of 64 fountains 37.00 • Total budget for 4 years Rs 320 crores. 11 Development and Manintainance of 47 Traffic circle on PPP • Current year 2009-10 the Govt has alloted Rs 13.95 crore for AMC under NUHM.

Door to Door Epidemic Survey

Mosquito Breeding Elimination Entomological Monitoring SERVICES (intra-domestic Campaign 2006-09) Larval Indices 2006-09 To make services more accessible and accountable AMC has started the SMS complaints facility for all Month Houses Breeding Year Inspected Container Breteau House citizens who can send their complaints through the simple device of SMS. Set up in 2008, it has helped in Surveyed Eliminated Houses Index Index Index registering and resolving issues of the people speedily and efficiently. 2006 40,22,032 1,22,005 2006 52,295 9 15 13 2007^ 1,66,30,188 2,40,715 2007 5,18,499 5 6 6 In the public health area, AMC carries out regular door to door surveys to keep track and prevent malaria, 2008* 1,99,71,930 2,25,547 2008 6,09,450 2 4 3 dengue and other such diseases. The prevalence of the disease was much lesser because of the proactive steps taken. In the western region vector borne diseases were contained to a large extent. 2009** 2,50,79,844 2,44,445 2009 6,22,445 2 2 3 Extensive (whole city) intra-domestic campaign Breteau index < 10 indicates low potential of through RCH link workers- dengue transmission ^ 08 rounds in 2007 , * 10 rounds in 2008 & ** 14 rounds in 2009

16 17 Urban Health Centers AMC has undertaken several projects that have a wide impact on the city's development and quality of services. No of Urban Health Centres: 57 ( One in each Ward) Activities BRTS (Bus Rapid Transport System) • Registration of birth and death Aptly called 'Janmarg', or 'the way of the people', BRTS is the optimum solution to the major issues of safe, • Registration ofeligible couples & giving efficient and affordable urban transport. Operating on a dedicated lane, the BRTS has already established itself as family planning services for the preferred mode of transport for numerous commuters. • Permanent methods of family planning User friendly and comfortable buses that are also eco-friendly, are a part of the service that includes comfortable • Spacing methods of family planning bus stops with digital display, centralized monitoring automatic • Registration of antenatal mothers giving all - antenatal, e ticketing etc. natal & post natal services. Identification of high risk antenatal mothers & giving them referral services • General OPD for all primary Health Problems Scope and Implementation • Distribution of Vitamin A & Iron folic acid tablets The city government, Ahmedabad Municipal Corporation (AMC) is the lead agency for planning and • Implementation of National Health Programmes implementation of BRT system in Ahmedabad. The Ahmedabad Urban Development Authority (AUDA), City • Revised National TB control programme (RNTCP) Traffic Police, Gujarat Infrastructure Development Board (GIDB) and the State Urban Development • National Leprosy elimination programme Department support the plan implementation. A special purpose vehicle, The Ahmedabad Janmarg Limited • School Health programme (AJL) has been created under the companies Act to manage BRTS. The Centre for Environment Planning and • Vector Born disease control programme (NVBDCP). Technology (CEPT) is the technical consultant for the project. • Control of reproductive tract infection (RTI) & sexual Transmitted infection (STI) • Notification & control of infectious diseases The project will be implemented in two phases: • Health education by ‘Mamta’ day programme & ‘Save Girl Child’ Phase I corridor (58kms) Bus Stations • Laboratory facilities 38m long 3m wide median bus • RTO to Pirana 12.5km stations, closed with necessary access • Vaccination • Narol to 13.5km controls, at level boarding-alighting, • On every Monday, Wednesday & Friday at centre • Pirana Danilimda Narol & 12.2km off-board ticketing system, IT • On every Tuesday, Thursday & Saturday in the field at fixed places on fixed day by which • Bhavsar Hostel Wadaj Dudheshwar Prem Darwaza 5km enabled & Passenger Information beneficiaries of all slum areas & all beneficiaries of Anganwadis of the ward are covered for • Shahalam Geeta mandir Sarangpur Soni ni chali 6.6km System, security systems & pedestrian crossings and Easy access vaccination for physically challenged have been • Surveillance designed for BRTS. • Neonatal tetanus, polio, measles, Diphtheria, T.B. Leprosy, Cataract cases & Blindness control Phase II Corridor (30.5kms) Fare Collection Systems • Identification of infant death, maternal deaths & their causes • RTO 6.6 km • AEC Sola 3.1 km Electronic Fare Collection, Off- • Creating atmosphere Motivating for institutional deliveries by implementation of Chiranjivi board ticketing, integrated with yojana & Janani suraksha yojana. • Soni ni chali - 3.6 kms AMTS, distance based fare have • Nehrunagar Astodia 6.2 km been planned. • Shivranjani 6.5 km • darwaza Naroda gam 8.5 km Intelligent Transportation Public Transport Interventions System Public transport can be a boon or bane of city life. AMC has initiated and implemented • Kalupur elevated corridor 4.5 km Extensive application of Intelligent many steps in a comprehensive strategic plan to make it eco-friendly and citizen friendly. Transportation System (ITS) has The focus on CNG fuel has resulted in reduced air pollution and better environment even been planned for: Outcome/ Key Achievements • Operations Control as the strength of the buses f;eet has gone up from 560 to 1010. Over and above this • The construction of road infrastructure of below listed corridos of • Electronic Fare Collection some battery operated buses run on select short routes and all school buses are converted Phase I of Ahmedabad BRTS is in process • Real-time Passenger Information to CNG. • RTO to Pirana 12.5km System • Narol to Naroda 13.5km • Traffic Management through Area Traffic Control System Lake Development • Pirana Danilimda Narol & Maninagar 12.2km (ATCS) Over time climatic changes and neglect made many of Ahmedabad's lakes dry and polluted. • The phase I of the project will be operational by August 2009 AMC saw an opportunity to revitalize and energize the potential of the lakes to ensure water • The entire project is expected to complete by 2011 conservation and environment improvement. It has a comprehensive lake networking project that will raise ground water levels and help in optimizing use of this precious and dwindling

resource. The project will help control the flood conditions that sporadically and suddenly occur.

At the same time one of the city's landmarks, Kankariya lake that has been a tourist attraction for many centuries has been given a massive makeover that makes it today a major center of environmental delight and entertainment centre for the people. The lake has become a vibrant centre for events and activities of culture and entertainment for families

18 19 Construction of 22 Bridges Solid Waste Management Construction of Ring Road (76 km) -PPP mode Sanitary Landfill Site & Transfer Stations

20 21 The SRFD Project is expected to generate major city level benefits. Some of these are briefly discussed below: FRONT DEVELOPMENT 1. An 'icon' for the city of Ahmedabad Since time immemorial, river valleys have been the cradle of civilization and many great cities have been developed The well developed riverfront will be a new icon, which would become a major tourist attraction thereby bringing around the banks of great rivers. Rivers lend a strong identity to cities and the quality of riverfront development is very investments in the area of hotels, entertainment, and food courts, etc. often a strong indicator of how developed a city is in terms of its quality of life and urban infrastructure. Riverfront The facelift to conserve the monuments of heritage importance viz. Gandhi Ashram, Dandi Bridge, Fort wall & Manek development is also one of the main methods of revitalizing a city and has been successfully implemented in Western Burj, Baba Lauli Mosque, Saptarshi etc would attract international tourists visiting India. AMC is planning to countries. conserve the historical gates/ monuments such as Delhi Darwaza, Astodia Darwza, and . The city of Ahmedabad, located on the banks of the river Sabarmati, is the largest city in the State of Gujarat. The 2. Environmental improvement Sabarmati River has served as Gujarat's lifeline for ages. It has been a major source for drinking water and non-formal • Recharge of the ground water aquifers of the city recreation for the city of Ahmedabad. • Diversion of the Sewer ensuring clean water in the river Why River Front Development ? 3. Green Coverage Since long time the Sabarmati River has been subjected to severe pressure and abuse owing to the fast pace of urban and 4. City level recreational spaces industrial growth of the city. The Sabarmati is a major source of water for the city due to the regular release of water 5. Elimination of flood hazard from the and subsequently from Narmada Canal at upstream. However, for years, the riverfront remained 6. Strengthening of the transportation network of the city neglected. It's potential to provide city level social infrastructure and recreation facilities was untapped. Sewage contaminated the storm water out-falls and the dumping of industrial waste posed a major health and 7. Relocation and rehabilitation of slums environmental hazard in the river. The slums located along the riverbed have always been a major impediment to The slum relocation and rehabilitation component of the Project will result in the transformation of slums affected by efficient management of monsoon floods in the river. the Project. Affected households will be provided with new housing units. AMC is in the process of drafting a novel It has long been acknowledged that appropriate development of the riverfront can turn the river into a major asset, housing scheme for people from economical weaker section. which can improve the quality of environment & life in Ahmedabad, improve the efficiency of its infrastructure, 8. Provision for the informal markets conserve the places of heritage importance, and create an opportunity for recreation / hospitality industry in the city. The SRFD Project will strengthen, upgrade the informal markets (Gurjari and Phool Bazar), which are of economic importance to the poor and developed in an unorganized manner. All the informal markets will be developed on Scope and Implementation elevated land and have a planned layout with semi permanent stalls, plinths and facilities such as parking spaces, water supply and public toilets. In May 1997, the Ahmedabad Municipal Corporation (AMC) established the Sabarmati River Front Development Corporation Limited (SRFDCL) to develop the riverfront. In 2004, the land of riverbed (162.80 ha) was transferred to 9. Commercial Hub AMC for execution of Riverfront Project through SRFDCL and thereafter an action plan has been prepared to expedite Creation of commercial areas is planned on certain areas of reclaimed land both on East and West Banks. The the execution of the project, which is being regularly monitored by the State Government. The total estimated cost of development of sky rocketing multi storied towers/ buildings in this commercial hub will bring in a new skyline for the the project is INR 11.51 billion. The funding of this project is being done through equity contribution of AMC and a city on riverbank loan of INR 5.50 billion from Housing and Urban Development Corporation Limited (HUDCO). Outcome/ Key Achievements 1. Perennial Water Body (10.6 km long) The entire project is anticipated to complete by March 2011. The current status of the project is as under: The ambitious project involves creating embankments and developing a 10.6 km stretch of river front along both sides • The large portion of diaphragm wall in the riverbed is almost completed. It is anticipated to fully complete by of the river, from upstream of to Vasna Barrage. This stretch of 10.6 km of Sabarmati River would September 2009 become a perennial water body after completion of the River Front Development Project. • The retaining wall is under construction with above 60% of work in progress and anticipated to complete by December 2009 2. Land Use of reclaimed Land (162 ha) • The inceptor sewers, to divert the sewage of the entire district to the two sewage treatment plants, have been already The main considerations in allocating land uses were: existing land uses along the river; extent, location and laid out with work of pumping station under progress and anticipated to complete by March 2010 configuration of reclaimed land available; potential for development; the structural road network and form of the city; • The rising pipeline from Vasana Barrage to Sewerage Treatment Plant has already been completed bridges proposed in the Ahmedabad Development Plan and, the possibility of providing adequate infrastructure. • The other supporting infrastructure including Under Passes; Drainage; Water Supply; Road, Footpath & Surface The proposed land use of the reclaimed land along the riverbanks from Subhash Bridge to Vasna Barrage would be as Water Drainage and Electrical works will commence in September 2009 and anticipated to complete by March 2011 under-mentioned:

S.N. Proposed Land Uses Area (Ha) (%) of the Total Area 1 Roads 46.45 28.53 2 Gardens 42.80 26.29 3 Promenades 9.80 6.02 4 Relocation Sites 15.48 9.50 5 Informal Markets 5.86 3.60 6 Commercial Areas (to be sold) 22.15 13.61 7 Residential Areas (to be sold) 12.47 7.66 8 Public Utilities 0.77 0.47 9 Extension of Public Facilities 0.94 0.58 10 Residual/Unallocated 6.08 3.74 Total 162.80 100

22 23 Sabarmati Riverfront - Futuristic View National Awards

Govt. of India's National Award -2009, for Best Mass Transit System- Janmarg- BRTS, Ahmedabad.

Govt. of India's National Awards for e Governance 2008-09 Exemplary Horizontal Transfer of ICT-based Best Practice Category- GOLD Award

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