Designated FOI Officers for the release of records

North Island Sites – Health Records

Location where care Program Area / Care Services Designated FOI Officer received received and contact information Alert Bay Acute Care Health Records Department • Cormorant Island Most Hospital Services and Health Records Hospital Health 9120 Granville Street Child, Youth & Family Care Port Hardy, BC V0N 2P0 Centre(CIHCC) Phone: 250.902.6027 Residential Care Fax: 250.902.6030 Health Centre Email: [email protected] Senior’s Health Port McNeill Hospital (PMH) Home & Community Care Including Home Support Port Hardy • Public Health Port Hardy Hospital (PHH) Nursing Centre Care • Eagle Ridge Manor

Mt. Waddington Mental Health and Substance Use (MHSU) See CRG below … Outpatient Services Email: [email protected]

Campbell River Acute Care Health Records Department • North Island Hospital Most Hospital Services and Health Records Campbell River & District Hospital (2 days/week) - Campbell River & 375-2nd Avenue Child, Youth & Family Care Campbell River, BC V9W 3V1 District (CRG) Phone: 250.286.7100 ext. 67249 • Yucalta Lodge Residential Care Fax: 250.286.7124 • Gold River Health Email: [email protected] Centre / Health Senior’s Health Centre • Primary Home & Community Care Healthcare Clinic Including Home Support

• Community Program- Public Health Home Care-NI • Continuing Health Nursing Centre Care Services-NI Mental Health and Substance Use (MHSU) Outpatient Services

Courtenay/Comox Valley Acute Care Health Records Department • North Island Hospital Most Hospital Services and Health Records Comox Valley Hospital (CVH) – Comox Valley 101 Lerwick Road Child, Youth & Family Care Courtenay BC V9N 0B9 Hospital (CVH) Phone: 250.331.5900 Ext. 65519 • Health Records from Residential Care FAX: 250.331.8660 the now closed St. Email: [email protected] Joseph’s General Senior’s Health

Hospital (acute) Home & Community Care • Cumberland Lodge • Glacier View Lodge Including Home Support

• Mountain View Public Health Residential Care • Hornby Island Medical Nursing Centre Care Clinic Mental Health and Substance Use (MHSU) Outpatient Services

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Designated FOI Officers for the release of records

Central Island Sites – Health Records

Location Where Program Area / Care Services Contact Information Care Received Received Acute Care Health Records Department • West Coast General Most Hospital Services and Health Records West Coast General Hospital Hospital (WCGH) 3949 Port Alberni Highway Port Alberni, BC V9Y 4S1 • Residential Care Westhaven Phone: 250.731.1370 ext.48121 Home & Community Care Fax: 250.724.8810 and Including Home Support Email: [email protected] • Community Mental Health Mental Health, Community Mental Health • Public Health offices & Substance Use Services Both Inpatient and Outpatient Services

including those in Ucluelet Ucluelet • Laboratory Services

Tofino Acute Care Health Records Department • Tofino General Most Hospital Services and Health Records Comox Valley Hospital (CVH) Hospital (TGH) 101 Lerwick Road Laboratory Services Courtenay BC V9N 0B9 Phone: 250.331.5900 Ext. 65519 FAX: 250.331.8660 Email: [email protected]

Chemainus Acute Care Health Records Department • Health Most Hospital Services and Health Records Regional General Hospital Care Centre (CHCC) 1200 Dufferin Crescent Residential Care Nanaimo, BC V9S 2B7 Phone: 250.755.7691 ext. 53179 or 53056 Ladysmith Continuing Care Fax: 250.755.7659 • Ladysmith Community Health Home & Community Care Nanaimo/Parksville/Qualicum Centre(LHCC) Including Home Support Email: [email protected] • Ladysmith Family Practice Clinic Public Health Duncan/Chemainus/Ladysmith Email: [email protected]

Mental Health & Substance Use Services Nanaimo Both Inpatient and Outpatient Services • Nanaimo Regional General NRGH Pain Clinic Hospital(NRGH) • Dufferin Place • Kiwanis Lodge

• Malaspina Gardens • Wexford Creek

Parksville • Oceanside Health Center (OHC) • Trillium Lodge

Duncan • Cowichan District Hospital (CDH) • Cowichan Lodge • Cairnsmore

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Designated FOI Officers for the release of records

South Island Sites – Health Records

Location Where Program Area / Care Services Contact Information Care Received Received

Royal Jubilee Hospital Acute Care Health Records Department (RJH) Inpatient and Outpatient Royal Jubilee Hospital 1952 Bay Street Mental Health and Substance Use (MHSU) Victoria, BC V8R 1J8 (Inpatient Services at RJH) Phone: 250.370.8549 ext. 18549 Gorge Road Hospital Fax: 250.370.8550 (GRH), Glengarry, RJH Pain Clinic Email: [email protected] Aberdeen, Mt. Tolmie, Priory and View Royal Residential Care Surgical Center (limited sites)

Primary Care – NPs/Urgent Care Yates & Quadra Integrated Health Centre (YQIHC)

Saanich Peninsula Acute Care Health Records Department Hospital (SPH) Inpatient and Outpatient Saanich Peninsula Hospital 2166 Mount Newton Cross Road Primary Care - NPs , BC V8M 2B2 Phone: 250.544.7676 ext: 23422 Fax: 250.652.7521 Email: [email protected]

Victoria General Hospital Acute Care Health Records Department (VGH) Inpatient and Outpatient Victoria General Hospital 1 Hospital Way Urgent Primary Care Victoria, BC V8Z 6R5 Phone: 250.370.8111 ext. 15540 Westshore Urgent Primary Care - NPs Fax: 250.727.4114 Primary Care Centre Email: [email protected] (WUPCC)

Queen Alexandra Centre Acute Care Health Records Department for Children (QAC) Inpatient and Outpatient Queen Alexandra Centre for Children 2400 Arbutus Road Children, Youth, and Family Mental Victoria, BC V8N 1V7 Health (CYFMS) Services Phone: 250.519.6733 Ledger House Fax: 250.519.6928 Email: [email protected]

Lady Minto / Gulf Islands Acute Care Health Records Department Hospital (LMH) Most Hospital Services and Health Records Lady Minto / Gulf Islands Hospital 135 Crofton Road Lady Minto Residential Continuing Care Salt Spring Island, BC V8K 1T1 Phone: 250.538.4806 Care Residential Care Fax: 250.538.4807 Email: [email protected] Outpatient, Emergency & Continuing Care

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Designated FOI Officers for the release of records

Location Where Program Area / Care Services Contact Information Care Received Received

Salt Spring Island MHSU Mental Health and Substance Use (MHSU) Health Records Department Salt Spring NPs Office Outpatient Services Lady Minto / Gulf Islands Hospital 135 Crofton Road Nurse Practitioner (SSI NP) Salt Spring Island, BC V8K 1T1 Primary Care Phone: 250.538.4806 Fax: 250.538.4807 Email: [email protected]

South Island Outpatient Mental Health and Substance Use (MHSU) Liane Shott & Alicia Watson Mental Health and Outpatient Services MHSU, Island Health South Island Substance Use Records 2328 Trent Street Victoria, BC V8R 4Z3 Phone: 250.370.8111 ext.12499 General Psychiatry Fax: 250.519.1616 Services, Schizophrenia Email: [email protected] Services, Mood Disorders [email protected] Services, Anxiety Clinic, Integrated Mental Health Crisis Response Team (EMHS)

USTAT/Group Services, Developmental Disability Mental Health Team, Adult Addiction Outpatient Services, Withdrawal Management Services, Assertive Community Treatment (ACT) Team, Perinatal Mental Health Services, MHSU Outreach Teams, MHSU Housing & Seven Oaks

Residential psychiatry visits at Glengarry, Aberdeen, Mt. Tolmie, Oak Bay Lodge, Priory/Heritage Woods (JDF)

South Island Health Units Community Health Island Health Corporate FOI Office Information Stewardship, Access and Privacy Community Health Services & Home and 1952 Bay Street • CHS Community Care Victoria, BC V8R 1J8 • Health Unit Including Home Support and Seniors Phone: 250.370.8585 • Victoria Health Unit Outreach Team (SORT) Fax: 250.519.1908 • Saanich Health Unit Email: [email protected]/Oak Bay Public Health CHS • Community Children, Youth, and Family Peninsula Health Unit Mental Health (CYFMS) Services • Salt Spring Island Community Counselling services Health Unit

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Designated FOI Officers for the release of records

All Island Health

Location of Records Record Types Contact Information

All Island Health Purchasing/Contracts Island Health Corporate FOI Office Information Stewardship, Access and Privacy Patient Care Quality Records 1952 Bay Street Victoria, BC V8R 1J8 Licensing Records Phone: 250.370.8585 Fax: 250.519.1908 Environmental Health Email: [email protected] Including Tobacco Control

Finance Records

Supplies/Equipment Service Contracts/Capital Equipment Purchases

Other Corporate Records

Employee Records (Payroll, Job Description, HR, Benefits, Occupational Health & Safety) Please submit requests for employee records using our Employee Records Request Form available on our website

Health Records for subsidized beds in contracted Residential Care sites Island Health is only able to obtain Health Records for subsidized beds in contracted Residential Care facilities. For Health Records for non-subsidized beds or for other records, please contact the contracted Residential Care site directly.

Last Updated: 07 Nov 2019 Page 5 of 5