Questions continued... Let us know your views

4. What would we need to put in place to We would like to listen to as many people as make you or your relatives feel safe and possible. If you would like us to visit a group or confi dent enough to stay at home? organisation to which you belong, please contact Laura Jenkins, commissioning project offi cer, at [email protected], or telephone 01803 652556. We are planning the following meetings in the Torquay, and areas. If you would Help us plan your community like to come along and need any special help such 5. What must we do to build excellent as BSL or a Loop, please contact us. services in Torquay, Paignton local health and social care services and Brixham. Torquay: Tuesday 19 November, 6-8pm, Upton Image © South & CCG now and for future generations? Vale Baptist Church Hall, Road, Torquay TQ1 3HY We want to agree a clear plan for improving health and social care services over the next fi ve Paignton: Tuesday 26 November, 2.30-4.30pm, years. As the new Clinical Commissioning Group Christ Church Hall, Torquay Road, Paignton (CCG) responsible for organising healthcare in TQ3 2SG this area, we are doing this jointly with local GPs, , Torbay Council and Brixham: Thursday 5 December, 2-4pm, If you feel comfortable doing so, please Torbay and Southern Devon Health and Care Scala Hall, Bolton Cross, Brixham TQ5 8TA tell us about yourself (please circle): Trust, district councils and local community groups. Your details will not be shared or used for any other purposes. One of our joint priorities is to produce a sound I am fi lling in this survey on behalf of: There is no need to book. strategy, supported by local people, for the myself / a family member or friend future of community services. We want this to be well-informed, and to benefi t from the views I do / do not have access to a car of the organisations we work with, and of I am male / female everyone who uses health and social care services. I am: That’s why we are asking you what you think. Under 18 18-24 25-45 and Torbay CCG looks at the 46-64 65-84 Over 85 population’s health needs and then plans and My postcode is: If you would like this buys (commissions) services to meet those needs. information in another Social care for adults is organised in Torquay, If you would like to receive feedback after the engagement Paignton and Brixham by Torbay Council. process or are interested in being part of a stakeholder format such as Braille, audio We both work with other organisations to group, please write your name and contact details here: or large print, please call make sure the right services are provided. 01803 652 556.

engagement leaflet Torquay, Paignton & brixham.indd 1 25/10/2013 09:21 Why are we asking you to give your opinions now? Tear here Survey People are living longer, which is a good thing. It also means that in the years ahead, we will have more Please answer the five questions on this and more older people dependent on care for longer. Growing numbers will have several long-term tear-off panel (and a separate sheet if illnesses and increasingly complex needs. necessary) and send, by 13 December, freepost, to: NHS South Devon and Torbay The budget for health and social care is not going to increase but demand on our services will be rising CCG, FREEPOST RTEZ-YHRC-RZKZ, Pomona sharply. The gap between people’s needs and the money available is getting wider. So we will have to House, Torquay TQ2 7FF do things differently. We need bold ideas. We know we can do more to prevent ill health, and people OR visit southdevonandtorbayccg.nhs.uk can take more responsibility and control of their own care. We need to make the best and most efficient where you can complete the survey online. use of all our resources and make sure our community services are used to best meet people’s needs. We are having a public South Devon and Torbay CCG localities 1. You are likely to need community services at some point in your life… discussion about this If you or your family have used local health and social care services before, what was good and what could Our CCG area is divided into five distinct localities, to make have been done better? sure we listen to local people and reflect their different Lustleigh needs. You can see these on the map opposite. Widecombe The Paignton and Brixham locality brings together in the Moor Withycombe Lodge Surgery, Bishops Place Surgery, Pembroke House, Corner Place Surgery, Grosvenor Road Ashburton Newton Surgery, Mayfield Medical Centre, Old Farm Surgery, Abbot 2. High-quality community services Cherrybrook Medical Centre, Compass House Medical When you or your family need these services, how can Centre, St Luke’s Medical Centre, and Greenswood Surgery. we make sure they are right for you? Torquay The Torquay locality brings together Chilcote Surgery, Abbey Road and Shiphay Manor Surgeries, Brunel Medical Paignton Practice, Barton Health Centre, Southover Medical Practice, Parkhill Medical Practice, Croft Hall Medical Practice and

Chelston Hall. Brixham

We are now holding a public discussion about community Dartmouth 3. Keeping you well services across the Torquay and Paignton and Brixham localities. These include GP services, community nursing, What can we do to help you and your family remain as physiotherapy, occupational therapy, social care services such Key: well and as independent as possible? as night sitters, home carers and personal care, community Chillington Coastal hospitals and services for carers. Moor to Sea It also includes ‘intermediate’ care – care for people who Paignton and Brixham don’t need to be in hospital, but who do need extra help and support. Torquay continued over...

Leaflet design: Naomi Cudmore www.lighthousecommunications.co.uk for South Devon and Torbay CCG

engagement leaflet Torquay, Paignton & brixham.indd 2 25/10/2013 09:21