Developing Cloud Computing Infrastructures in Developing Countries in Asia
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Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2020 Developing Cloud Computing Infrastructures in Developing Countries in Asia Daryoush Charmsaz Moghaddam Walden University Follow this and additional works at: https://scholarworks.waldenu.edu/dissertations Part of the Databases and Information Systems Commons This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact [email protected]. Walden University College of Management and Technology This is to certify that the doctoral study by Daryoush Charmsaz Moghaddam has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Steven Case, Committee Chairperson, Information Technology Faculty Dr. Gail Miles, Committee Member, Information Technology Faculty Dr. Bob Duhainy, University Reviewer, Information Technology Faculty Chief Academic Officer and Provost Sue Subocz, Ph.D. Walden University 2020 Abstract Developing Cloud Computing Infrastructures in Developing Countries in Asia by Daryoush Charmsaz Moghaddam MS, Sharif University, 2005 BS, Civil Aviation Higher Education Complex, 1985 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Information Technology Walden University March 2020 Abstract Adoption and development of cloud computing in developing countries can be different from other countries, but it can provide more benefits. The purpose of this multiple case study, guided by diffusion of innovations theory, was to explore strategies that IT directors use to develop cloud computing infrastructures in Iran. Five IT directors from 5 cloud computing companies with at least 5 years experiences in deploying the cloud computing infrastructures, developing strategic plans, and management cloud hosting services in Iran, shared strategies through semistructured, face-to-face interviews. Additionally, company documents were reviewed for triangulation. Member checking ensured the accuracy and reliability of the findings, then thematic analysis was performed using software for coding and helped organize themes as they emerged during the process. Four main themes emerged from the data: focus on customer solutions as a strategy, management as a strategy, implementation and support as a strategy, and paradigm as a strategy to develop cloud computing infrastructures in developing countries in Asia. Therefore, the findings from this study showed that cloud computing continues to play an important role in adopting new technologies, especially in responding to the needs of developing countries in Asia. These findings contribute to positive social change by providing insights to IT directors in companies on best business practices, heightening awareness of different cultures, and some of the social developments in developing countries in Asia. The result may be improved living standards in society and greater social balance to reduce discrimination. Developing Cloud Computing Infrastructures in Developing Countries in Asia by Daryoush Charmsaz Moghaddam MS, Sharif University, 2005 BS, Civil Aviation Higher Education Complex, 1985 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Information Technology Walden University March 2020 Acknowledgments First, praises and thanks to the God, the Almighty, for His showers of blessings throughout my research work to complete the research successfully. I would like to express my deep and sincere gratitude to my research supervisor and my chair, Dr. Steven Case, for providing me timely feedback, general guidance, and resources needed to complete my study. To my second committee member, Dr. Gail Miles, for paying close attention to detail and providing specific feedback that helped me significantly improve my study. To the University Research Reviewer, Dr. Bob Duhainy, for his behind-the-scenes efforts in ensuring my research study complied with the requirements of the university and the research community as a whole. I am extremely grateful to my wife and family for their love, prayers, caring and sacrifices for educating and preparing me for my future. I am very much thankful to my mother and sisters for their love, understanding, prayers and continuing support to complete this research work. Table of Contents List of Tables ..................................................................................................................... iv Section 1: Foundation of the Study ..................................................................................... 1 Background of the Problem ............................................................................................ 1 Problem Statement .......................................................................................................... 2 Purpose Statement ........................................................................................................... 3 Nature of the Study ......................................................................................................... 4 Research Questions ......................................................................................................... 5 Interview Questions ........................................................................................................ 5 Conceptual Framework ................................................................................................... 6 Operational Definitions ................................................................................................... 7 Assumptions .................................................................................................................... 8 Limitations ...................................................................................................................... 9 Delimitations ................................................................................................................... 9 Significance of the Study ................................................................................................ 9 A Review of the Professional and Academic Literature ............................................... 10 Conceptual Framework ............................................................................................. 12 Technology Adoption ............................................................................................... 16 Cloud Computing Architectures ............................................................................... 23 Deployment Models .................................................................................................. 29 Characteristic of Cloud Computing .......................................................................... 32 Required Strategy for Cloud Adoption ..................................................................... 34 i Developing Countries ............................................................................................... 39 The Development of Technology and Cloud in Iran ................................................ 42 Transition and Summary ............................................................................................... 45 Section 2: The Project ....................................................................................................... 46 Purpose Statement ......................................................................................................... 46 Role of the Researcher .................................................................................................. 46 Participants .................................................................................................................... 49 Research Method .......................................................................................................... 51 Research Design ............................................................................................................ 53 Population and Sampling .............................................................................................. 55 Ethical Research ............................................................................................................ 56 Data Collection Instruments ......................................................................................... 59 Data Collection Technique ........................................................................................... 62 Data Organization Techniques ...................................................................................... 64 Data Analysis ................................................................................................................ 66 Reliability and Validity ................................................................................................. 68 Transition and Summary ............................................................................................... 71 Section 3: Application to Professional Practice and Implications for Social Change ...... 73 Presentation of the Findings .......................................................................................... 73 Theme 1: Focus