National Referral Mechanism for Support of Trafficked Persons
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National Referral Mechanism for Support of Trafficked Persons 2 TABLE OF CONTENTS LIST OF ACRONYMS ........................................................................................................... 5 INTRODUCTION ................................................................................................................... 7 PART A. DEFINITION…………………………………………………………………………… 11 PART B. INSTITUTIONAL FRAMEWORK ......................................................................... 14 PART B. LEADING PRINCIPLES OF WORK ..................................................................... 28 PART C. STANDARD OPERATING PROCEDURES ......................................................... 31 І. IDENTIFICATION AND REFERRAL OF TRAFFICKED PERSONS .............................. 31 MEASURE 1.1. Identification ...................................................................................... 31 Step 1. Victim identification .................................................................................. 31 Step 2. Contact with the regional/local authorities in the country for verifying the trafficked person’s identity (if it is not already known) ...... 334 Step 3. Informing the trafficked person about his/her right to a reflection period .......................................................................................................................... 34 MEASURE 1.2. Risk Assessment .............................................................................. 38 Step 1. Involving the trafficked person in the process of risk assessment ...................................................................................................................................... 38 Step 2. Development of an Individual Safety Plan .......................................... 39 Step 3. Risk assessment and safety plan updates upon new contacts with the trafficked person and case developments ................................................ 39 MEASURE 1.3. Identification of immediate needs ................................................ 42 Step 1. Interviewing the trafficked person and explaining his/her rights and responsibilities and the possibilities to provide support ..................... 42 Step 2. Assessment of the emergency needs.................................................. 43 Step 3. Development of a safety and support plan ........................................ 44 MEASURE 1.4. Referral ................................................................................................ 46 Step 1. Informed consent about the referral to another organisation ....... 47 Step 2. Contacting the organisation to which the trafficked person is referred ....................................................................................................................... 47 Step 3. Accompanying the trafficked person to the organisation to which he/she is referred ..................................................................................................... 48 Step 4. Feedback from the receiving organisation ............................................. Step 5: When referral is not possible ................................................................. 48 ІІ. PROTECTION AND SUPPORT ................................................................................... 52 Measure 2.1. Crisis Intervention ................................................................................ 52 Step 1. Emergency accommodation in a crisis centre .................................. 52 Step 2. Provision of emergency psychological help ...................................... 54 Step 3. Provision of emergency social, medical, and humanitarian aid ... 54 MEASURE 2.2. Support During the Reflection Period ......................................... 59 Step 1. Legal counselling and informing the victim about the possibilities to start criminal proceedings against the traffickers and his/her role in the investigation .............................................................................................................. 60 Step 2. Protection measures in accordance with Article 25 of CTHBA .... 61 3 Step 3. Psychological counselling ...................................................................... 61 Step 4. Organising the safe return of the trafficked person to the country of origin or to his/her hometown ......................................................................... 62 ІІІ. SOCIAL INCLUSION (RE-INTEGRATION) ................................................................. 65 MEASURE 3.1. Long-term psychological support and empowerment .......... 65 Step 1. Participation of the trafficked person in the decision-making process and planning his/her (re)integration .................................................. 65 Step 2. Updating the risk assessment with respect to the trafficked person’s re-integration ........................................................................................... 66 Step 3: Psychotherapeutic work for overcoming the symptoms of posttraumatic stress disorder .............................................................................. 67 Step 4. Counselling the victim’s family/relatives and partner ..................... 68 Step 5. Development of social skills .................................................................. 69 Step 6. Development of skills for participation in the labour market ........ 70 Step 7. Social counselling and advocacy ......................................................... 72 Step 8. Renewal of the trafficked person’s health and social insurance status .......................................................................................................................... 73 MEASURE 3.2. Safe return .......................................................................................... 76 Step 1. Updating the risk assessment with respect to a safe return ......... 77 Step 2. Ensuring the necessary documents and information for the trafficked person’s travel ....................................................................................... 78 Step 3. Contacting a service provider for exchange of information and coordination of the return ..................................................................................... 79 Step 4. Reception of the trafficked person by the service provider .......... 80 Step 5. Repatriation of a foreign victim of trafficking to the country of origin ......................................................................................................................... 801 MEASURE 3.3. Participation in criminal proceedings ......................................... 83 Step 1. Obtaining the trafficked person’s informed consent about his/her participation in the criminal proceedings ......................................................... 83 Step 2. Provision of legal representation .......................................................... 84 Step 3. Gathering of evidence by the competent authorities with the help of the trafficked person .......................................................................................... 85 Step 4. Support of the victim who is a witness/participant in the criminal trial before, during and after the trial. Prevention of re-victimisation. ...... 86 MEASURE 3.4. FINANCIAL COMPENSATION ........................................................ 88 Step 1. Informing the trafficked person about the legal possibilities to receive compensation in accordance with CVAFCA ..................................... 90 Step 2. Support in the communication with the relevant institutions and during the application procedure ........................................................................ 90 APPENDICES ..................................................................................................................... 92 Appendix 1. INDICATORS FOR IDENTIFICATION OF TRAFFICKED PERSONS ............ 92 I. Indicators of criminal actions against the victim .............................................. 92 ІІ. Indicators describing the victim ............................................................................ 97 Appendix 2. STANDARDS AND CRITERIA FOR PROVISION OF SOCIAL SERVICES TO VICTIMS OF TRAFFICKING ............................................................................................... 99 4 І. Hotline ........................................................................................................................... 99 ІІ. Crisis intervention ................................................................................................... 105 ІІІ. Accommodation of victims of trafficking ........................................................ 111 ІV. Psychological support – Counselling and psychotherapy ........................ 121 V. Social support .......................................................................................................... 127 VІ. Development of social and labour skills – empowerment.......................... 133 5 LIST OF ACRONYMS EA .............. Employment Agency NCCTHBA…Administration of the National Commission for Combating Trafficking in Human Beings SAA ........... Social Assistance Agency UNHCHR ... UN High Commissioner for Refugees CDCOC ..... Chief Directorate for Combating Organised Crime CDBP ......... Chief Directorate Border Police SAR ........... State Agency for Refugees SACP ........ State Agency for Child Protection EOD .......... Employment Office Directorate TRFFN ....... Temporary Residence Facility for Foreign