Technology for the Appraiser (The Appraiser’s Tech Toolkit)

Garrett Schwartz, ASA, CEA Sencer Appraisal Associates, Inc. Any sufficiently advanced technology is indistinguishable from magic.

- Clarke's First Law, Arthur C. Clarke What works for you doesn’t work for me.

- Everyone The best is the enemy of the good.

- Voltaire Let it go.

- Elsa, Frozen Security: Virus & malware protection

Windows 10 Windows Defender Security Center Malwarebytes Mac Bitdefender

No protection works if you don’t keep it updated! Security: Virus & malware protection

ASA marketing email: While it doesn’t show Hover the mouse over a link The ASA email, the to see the target URL msgfocus.com domain appears to be a legitimate domain. Security: Virus & malware protection

chase.onlinecustomer.info ≠ chase.com

The email was looked to be www.ebay.com-ws-signin.122.pl ≠ ebay.comFrom walgreens.com but links to “showroomdan.com” Hover the mouse for a supposed job over a link to see application form. the target URL www.citi-accountonline.com ≠ citibank.comDoesn’t seem quite right, does it? Security: Backups - Local

Back up your locally where they can be easily accessed.

Windows 10 – File History Back up your files to another drive and restore them if the originals are lost, damaged, or deleted. (Find by searching for “File History settings”) Tips: https://sencer.us/iac19a Mac – Time Machine Back up your files to another drive and restore them if the originals are lost, damaged, or deleted. (Find under Apple Menu / Preferences / Time Machine)

Tips: https://sencer.us/iac19b Security: Backups - Cloud

File syncing services allow for file back up and sharing. But don’t forget about online security.

Dropbox Independent file-sharing and backup service; allows file syncing 2GB free $10/mo. for 2TB 128-bit and file sharing through mobile and desktop apps. AES https://sencer.us/iac19c Cloud storage service associated with and Google’s G 15GB free $10/mo. for 2TB 256-bit Drive Suite; allows file syncing through desktop app and file sharing AES through online services. Microsoft Cloud storage service associated with Windows OS and 5GB free $ 7/mo. for 1TB ? OneDrive Microsoft Office. iCloud Cloud storage service associated with Mac computers, iPads & 5GB free $10/mo for 2TB ? iPhones. Security: Backups - Cloud

Back up your files offline where they are safe from local disasters like floods, fires, and earthquakes, and from online attacks like ransomware.

CrashPlan Standard plan includes single computer and connected hard Unlimited $10/mo 256-bit drives. Remote access to files. AES https://sencer.us/iac19d Backblaze Standard plan includes single computer. Remote access to files. Unlimited $ 5/mo. 256-bit Will ship hard drive of backup. AES Carbonite Standard plan includes single computer. Remote access to files. Unlimited $ 6/mo. 128-bit AES Security: Passwords Marriott AK HHS LA DoH 14,600 Facebook 500 Million 100,000 540 Million Poshmark 50 Million Facebook QuickBit 600 Million Capital One Labcorp 100 Million 7.7 Million 300,000 MD DoL Freedom Mobile Quest Diagnostics GA Tech 78,000 11.9 Million 1.5 Million 1.3 Million

Dow Jones First American US FEMA 2.4 Million AMC Network 885 million 1.6 Million 1.8 Million Security: Passwords abc123 123456 qwerty 1234567

123456789 111111 !@#$%^&*

donald 12345678 password1 password 12345 sunshine qwerty123 princess iloveyou Security: Passwords xkcd.com/936/ Security: Passwords Create a strong passphrase: mydogsnoopy’sbirthdayisaugust10 athleticsbaseball!oakland mytrip2NYC-wasincredible? So!excited!4!buckeye!football! www.howsecureismypassword.net Security: Password Manager

Create and store different, unique password for every single website.

LastPass Free = Limited sharing; limited 2FA M/W/A/i/w 2FA $36/year https://sencer.us/iac19e iCloud Free with Mac or iOS device. M/i 2FA Free Keychain 1Password Free = Single device. M/W/A/i 2FA $36/year

Dashlane Free = 50 passwords max on single device. Password changer. 2FA $60/year

KeePass Open source. Run on your own machine. M/W/A/i 2FA ? Free

M=Mac / W = Windows / A = Android / I = iOS / w = watchOS Security: 2FA (Two-factor authentication) Two-factor authentication (2FA) = Know something + Have something Security: 2FA (Two-factor authentication)

Use phone/computer “time sync” function! Security: 2FA (Two-factor authentication)

Use phone/computer “time sync” function!

Use with Authy (https://sencer.us/iac19g), Google or LastPass Authenticator Security: VPN

Keep your data yours. Security: VPN

Browse securely. Platform Max devices / Servers / Countries Private Internet Chrome, Firefox & Opera plugins M/W/A/i 10 / 3000 / 32 $40/year Access https://sencer.us/iac19h

NordVPN Supports BlackBerry. Chrome & Firefox plugins M/W/A/i 6 / 5400 / 60 $85/year

IPVanish Supports FireTV M/W/A/i 10 / 1200 / 60 $59/year

CyberGhost Let’s you click on what service you want M/W/A/i 7 / 3700 / 60 $72/year (YouTube, Netflix, etc.) and it picks best server

Express M/W/A/i 5 / 3000 / 94 $80/year M=Mac / W = Windows / A = Android / I = iOS Appraisal process: Digital note taking

Option 1 – Tablet-enabled digital handwriting Apple iPad Pro with Apple Pencil (2nd) Microsoft Surface Pro with Surface Pen (5th) Ecosystem Apple with iOS Microsoft with Windows 10 Size/Weight 11” (1.03 lbs.) or 12.9” (1.39 lbs.) 12.3” (1.07 lbs.) 73 ounce Pencil 70.5 ounce Pen Ports USB Type-C, Nano SIM Power, USB, display, headphones, microSD Stylus Power Charges off iPad when touching Replaceable battery Stylus Erasing Switch using Pencil double-tap “Eraser”-tip Advantages - Better palm rejection - Better writing feel - Huge app library - Full Windows OS capabilities - Better drawing responsiveness - Faster writing responsiveness Appraisal process: Digital note taking

Option 1 – Handheld-enabled voice recognition

Voice Recognition Voice Recognition Offline Apple iOS Device Apple MacOS Device Surface Pro / Windows Android Appraisal process: Digital note taking

Option 1 – Handheld-enabled voice recognition

Apple iOS Device Tap Forms https://sencer.us/iac19i

Syncs with MacOS

Android Momento Database https://sencer.us/iac19k

Syncs with Windows

Arama Cell Phone Headset https://sencer.us/iac19m Appraisal process: Digital note taking

Option 2 – Post-inspection . . . voice recognition

Digital dictation and transcription

Phillips DPM8000 https://sencer.us/iac19n Back office: Outsourcing

Upwork.com Per posting fee + per job overhead

Freelancer.com Per job overhead

Outsourcely.com Monthly fee + per job overhead

Workhopper.com Monthly fee Appraisal process: Report writing assistance

Grammar and punctuation checker Desktop App Grammarly Grammar & spelling Mac Online Chrome, Windows-only Android Premium checks, conciseness & Editor Safari, Microsoft Word & $140/year Windows (Free) Firefox Plugin iOS vocabulary (Free) Plugins (Free) keyboards enhancements, (Free) genre-specific writing suggestions

Hemingway Wordy sentences, Mac Online adverbs, complex & Editor words & passive voice Windows (Free) ($20) Appraisal process: Report output

Acrobat settings to downsample and lock files. Appraisal process: Report output

Acrobat settings to downsample and lock files. Appraisal process: Report output

Acrobat settings to downsample and lock files. Appraisal process: Report output

Acrobat settings to downsample and lock files. Back office: Scanners

Advantages Disadvantages Price Scanning speed Options All-In-One One device to print, May not be all that Starting Up to 15 Multiple options from many Device copy, scan (and great at any of them under impressions different brands, such as HP, sometimes fax) $150 per minute, Brother, Canon, etc. Single sided Shown was an (Double-sided HP OfficeJet Pro is slower) Dedicated Really good and fast Only scans Starting 30 pages Fujitsu ScanSnap, scanner at scanning approx. per minute, Epson Workforce, $350 one-pass Brother ImageCenter, double-sided Canon LiDE

Shown was ScanSnap ix500 Back office: Gmail tips

Gmail “Canned Responses”

(Free!)

Set up under Gmail / Settings / Advanced / Canned Responses Back office: Gmail tips

Gmail “Canned Responses” Back office: Gmail tips

Boomerang for Gmail https://sencer.us/iac19r

Send an email later Write an email and send it later. For example, write emails at night and have them sent during the business day. Boomerang sent emails Have an email pop back into your Inbox if the recipient hasn’t responded in a set amount of time. Helps make sure you don’t forget to follow up on important emails. Boomerang received emails Have an email you don’t want to deal with disappear from your Inbox and reappear when you determine you want to handle it. iOS, Android and as Chrome or Firefox plugin (Mac OS or Windows) for Gmail and G Suite email. Also available for Outlook.

Basic (Free) allows 10 message “credits” per month. Personal ($5/month) allows unlimited. Back office: Time tracking

Accurate track your working time Platform Cost Toggle Time tracker. Organize by client / project. M/W/A/i Free single-user “basic” plan Tracking reminders. Calendar integration. Web app, with most functions, Billable rates. Chrome/ but limited reporting Firefox https://sencer.us/iac19p plugins $9/month Starter plan Clockify Time tracker. Organize by client / project. M/W/A/I Free unlimited users plan Billable rates. with most functions, Chrome/ with reporting Firefox https://sencer.us/iac19q plugins $10/mo “Plus” plan

M=Mac / W = Windows / A = Android / I = iOS Miscellaneous other tools

Google Voice Create a phone number that will route as needed. Can add second number to cell M/W/A/i phone; set rules (like hours restrictions); voicemail transcription to email/text message PDFWriter Create PDFs in fewer clicks. (Requires a bit of technical know-how to set up. M (Mac PDFWriter ≠ Windows PDF Writer) ABBYY Optical character recognition. Great at converting PDFs to Word or Excel format. M/W FineReader TeamViewer Desktop remote-control application. (Free for non-commercial use.) Great for supporting M/W/A/i family computers remotely, or accessing your home desktop when on the road. SnagIt Screen-capturing software M/W

M=Mac / W = Windows / A = Android / I = iOS Miscellaneous other tools

Laser Distance Sends a pulse of laser light to measure. Accurate to within millimeters at distances up to Meter 300’. Prices from $25 to $500. Manufacturers include: Bosch, Milwaukee, Leica Privacy Filter Polarized plastic placed over computer screen to prevent visibility from anything other than straight view. Manufacturers include: 3M

Customer Relationship Management (CRM) Garrett Schwartz, ASA, CEA Senior Equipment Appraiser Office: 510-473-6225 Email: [email protected]

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