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High-level Roundtable Discussion on Smart Sustainable Cities World Smart Sustainable Cities Organization

Mr. Kyong-yul Lee Secretary General WeGO | World Smart Sustainable Cities Organization

WHAT IS WeGO?

INTERNATIONAL ORGANIZATION OF 131 CITIES + 5 NATIONAL ICT INSTITUTIONS + 7 CORPORATE MEMBERS

• President City: Seoul • Executive Vice President City: Makati • Vice President Cities: Addis Ababa, Beyoğlu, Ha Noi, , Mexico City, Moscow, Ulyanovsk Region • Executive Committee Member Cities: Bucharest, Chengdu, Goyang, Hebron, Khartoum State, Kigali, Nairobi, Pittsburgh, Seberang , Ulaanbaatar

• Regional Offices: Asia, Europe, Latin America, Mediterranean • Secretariat: Seoul Global Center 7F, South Korea WeGO | World Smart Sustainable Cities Organization

WeGO MEMBERS

20

5 44 65

143 MEMBERS WORLDWIDE VISION: Smart Sustainable Cities for All

• Innovative cities that leverage digital technology and connectivity to improve quality of life, efficiency of urban operation and services, and economic prosperity for all citizens, while ensuring long-term economic, social and environmental sustainability

MISSION

• To promote and facilitate the transformation of cities to Smart Sustainable Cities worldwide; • To be a global platform for cities to enhance their digital capabilities and leverage their innovation potentials in order to develop transformative solutions; and • To foster international exchange, cooperation, and learning among cities. WeGO | World Smart Sustainable Cities Organization WeGO ACTIVITIES

1. Capacity Building 3. Knowledge Building and Research

• WeGO Smart Sustainable Cities Training Program (Seoul) • WeGO Smart Sustainable City Projects Catalog • Joint WeGO-NIA- Workshop for Smart • WeGO Smart Sustainable Cities Best Practices Journal Sustainable Cities & e-Government (Jeju Island) 4. Conferences & Exhibitions • FMDV-WeGO Smart City Study Visit in Europe (Brussels, Paris) • AfDB Annual Meeting (Busan) • WeGO-TM Forum Smart City Maturity & Benchmark th Model • 4 Asia-Pacific Regional Forum on Smart Sustainable Cities and e-Government (ITU) (Thanh Hoa) • UN KPIs for Smart Sustainable Cities (ITU) WeGO Smart City Week + Seoul Digital Summit (Seoul) • Civic Participation System (CPS) Solution • • Global City Teams Challenge(GCTC) Tech Jam (Portland) • WeGO Online Smart Classroom OGP Global Summit (Tbilisi, Georgia) • WeGO Regional Office Training Programs (Chengdu, • Beyoğlu) • OGP Asia-Pacific Regional Meeting (Seoul) • International Digital Economy Conference (Ulyanovsk) 2. Platform for Action-oriented Cooperation • Smart City Expo World Congress (Barcelona) 5. WeGO Meetings • Smart City Feasibility Study and Pilot Project • WeGO Thematic Clusters • Executive Committee Meeting • General Assembly • Smart Sustainable City Awards WeGO | World Smart Sustainable Cities Organization

High-level Roundtable Discussion on Smart Sustainable Cities

Dato’ Sr Hj Rozali Mr. Mahesh Baral Hon. Joel Alangsab Mr. Tran Ngoc Thach bin Hj Mohamud Vice Director, Municipal President Chief Administrative City Councilor Department of , Officer Baguio City, Information and Dhulikhel, Philippines Communications Da Nang, Vietnam Seberang Perai’s Smart Sustainable City Vision Dato’ Sr Hj Rozali bin Hj Mohamud Municipal President Seberang Perai, Malaysia 4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government 4th July 2018

High Level Roundtable Discussion: Seberang Smart Perai’s Sustainable City Vision

Speaker: Dato’ Sr Haji Rozali Bin Haji Mohamud Vision Seberang Perai Resilient, Inclusive, Green, Competitive and Technology Driven Smart City

Mision To provide urban service, development planning and infrastructure efficiently, effectively and responsive to the needs of the community in Seberang Perai

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 9 / 42 Seberang Perai’s Smart Sustainable City Vision 4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 10 / 42 Seberang Perai’s Smart Sustainable City Vision SEBERANG PERAI Aspiring City Of Tomorrow

Citizen Cashless Public Participatio Payment Reporting n System System System Smart Industry Data 4.0 Exchange Smart Platform Street Light Flood Managemen Digital t System Signage Smart & Smart Sustainable Parking Building Smart & Smart Smart Solid Smart Integrated Sustainable Traffic Waste Learning Command Hawkers Light Management Center Center Complex 4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 11 / 42 Seberang Perai’s Smart Sustainable City Vision Core Strategic for Seberang Perai Smart City

Policy DataCenter Guideline Networking SOP Internet Of Thing Cloud Computing

Open Data Sharing Of Information Big Data Analytics 4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 12 / 42 Seberang Perai’s Smart Sustainable City Vision 4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 13 / 42 Seberang Perai’s Smart Sustainable City Vision STRATEGIES

Public Participations / Engagement . Sessions . Budget Dialogue . Consult project . Slido . School Eco Rangers & Community Engagement Learning Center / Talent Development . Butterworth Digital Library Complaint System . Smart Smart Monitoring system Community Upcycle Park Hackaton . Hackfest MPSP 2018 – Cyber Counter . Hackfest MPSP 2019 – IoT in Local Council

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 14 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Respondents priority level of Community MPSP services

Seberang Perai Strategic Plan 2018 - 2022

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 15 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Respondents priority level of Community MPSP services

YEAR: 2019 24.4 %

17.9 % 16.1 % 15.2 % 10.7 % 7.3% 3.8% 2.6% 1.1% 0.9%

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 16 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Townhall Session Community

Dialogue Budget

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 17 / 42 Seberang Perai’s Smart Sustainable City Vision Dialogue Budget Smart Respondents priority level of Community MPSP services

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 18 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Collabration Software Community Slido as Q&A platform

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 19 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Butterworth Digital Library Community

Creating the community of Seberang Perai towards the higher level education which results in making State an excellence, tranquil Open to and sustainable city. Public on October 24 x 7 x52 working 2019 Walking distance to provide education for all.

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 20 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Smart Monitoring System Community (SMS)

Complaints (Convensional) 2013 Facebook (MPSP Watch) 2014 Better Penang Apps

SMS 2016 SMS 2.0 SmartEy e 2017 MyMPSP Apps

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 21 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Upcycle Park Community

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 22 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Smart Monitoring System Community (SMS)

To connect people with ideas, expertise, experiences and networking to share and contribute in improving the MPSP’s counter services. Date : 13-15 July 2018 Venue : MPSP Tower, Theme : “Cyber Counter” Estimate Participant : 100 people

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 23 / 42 Seberang Perai’s Smart Sustainable City Vision STRATEGIES

Penang Transport Master Plan Traffic Management System . Green wave technology . Vehicle counting system Vehicle Information System . GPS tracking vehicle Routing Information . Interconnection between public transportation and Smart bicycle route Mobility Wireless Internet Access . Free Penang Wifi Cycling- GIS Mapping E-Bikes

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 24 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Penang Transport Masterplan Mobility

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 25 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Traffic Management Solutions Mobility

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 26 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Connectivity Mobility Penang Free Wi-Fi

• Collaboration With State • 1550 Hotspot in Whole Penang, 623 Hotspot in Seberang Perai • 75Mbps to 375Mbps Bandwidth

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 27 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Cycling Mobility GIS Mapping

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 28 / 42 Seberang Perai’s Smart Sustainable City Vision STRATEGIES

Sustainable Energy ( Solar, Wind, Wave energy) LED Street Lights Solid Waste Management Flood Mitigation Management Water Level Monitoring & Alert Warning system Penang State Policy Smart Public Education & Mobile Apps Environment Corporate Social Responsibility (CSR)

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 29 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Sustainable Energy Environment

ISO 50001:2011 (EnMS)Energy Management System (15 August 2014).

C1 immediately issued if developer could reduce 15% energy saving or implement any renewable energy.

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 30 / 42 Seberang Perai’s Smart Sustainable City Vision Smart LED Street Lights Environment

Street Lights High Pressure Sodium Vapour (HPSV) Change To Light Emitted Diode (LED) Under MPSP Jurisdiction 2018- 10,000 Street Lights

LED HSPV 4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 31 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Solid Waste Environment Management

Big Data Analytic and IoT • Use of GPS to optimize the use of Vehicles. • Use of BDA to calculate and design solid waste projections for existing development and new developments. • Establish database for solid waste management and recycling. • Loading solid waste data and recycling into the Open Data MPSP portal

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 32 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Solid Waste Management Environment GPS Monitoring GPS Monitoring

Solid Waste GPS Tracking System Analysis

Public Engagement Education : Trash2Treasure App Report of (learn how to segregate your waste Overflowing in a fun way) Waste 4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 33 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Water Level Monitoring & Environment Alert Warning System

Ultra Sonic will detect and send when water increase by it setting level

Level 1 – Basic Level Level 2 – 25% Increase Level 3 – 50% Increase Level 4 – 75% Increase

Each level increase, system will send a

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : notification via SMS, Page 34 / 42 Seberang Perai’s Smart Sustainable City Vision Email or Apps Smart Penang State Environment Policy

Collaboration with Smart Partner

No Plastic Bag No Polystyrenes Segregationat Source

Penang Solid Waste has reduced from 1.6kg to 1.3kg State per person per day - Source by Penang Institute Government 300 6 0 250 5 0 200 4 MPSP 0 150 3 0 100 2 0 500 1

0 0

Kg per Household Kg per Linear (Kg Household per year Household per per year) day 4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 35 / 42 Seberang Perai’s Smart Sustainable City Vision STRATEGIES

Open & Inclusiveness . Live Streaming & Sign Interpreter Open Data Platform Security & Safety Collaboration System GIS Public Portal Smart Disaster Preparedness Government Asset Management System . Regular Maintenance & Services . Periodically Monitoring Status

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 36 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Live Streaming Government Sign Language Interpreter

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 37 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Open Data Government 15 Data Sets

1) Recycling Center 2) List Of Public Market 3) List Of Public Hall 4) The Location Of Night Market 5) Censor 3 Water Level 6) Schedule For Waste Collection According To The Location In Seberang Perai 7) 2015 Penang Tourism Statistics Publication 8) Penang Social Basic Data 9) Penang Health Basic Data 10) Penang Real Estate And Housing Basic Data 11) Penang Transportation Basic Data 12) Penang Infrastructure Basic Data 13) Tourist Map 14) Recycle Data 4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 38 / 42 Seberang Perai’s Smart Sustainable City Vision 15) Hotel Smart Security and Safety Government

TOTAL CCTV IN SEBERANG PERAI NORTHER N 46 UNITS (SPU) CENTRE 34 UNITS (SPT)

SOUTH 20 UNITS (SPS)

TOTAL 100 UNITS CONTROL ROOM CCTV 4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 39 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Security and Safety Government Crisis Management Department

Dedicated team to Seberang Perai Disaster response during disaster Management Plan highlight and crisis. This team is the role of every members of available for 24 hours the community. everyday throughout the Engagement and year. Equipped with partnerships with the multiple vehicles and stakeholders are the key equipments to tackle factors in building a resilient almost any sort of Seberang Perai municipal crisis. 168 skill workers work in shift to enhance the preparedness in dealing with disaster and crisis. This workers have been given adequate training regarding disaster management and 4th Asia Pacific Regional Forum On Smart Sustainableresponses. Cities and E-Government : Page 40 / 42 Seberang Perai’s Smart Sustainable City Vision Cashless Society STRATEGIES . Payment . Parking . Smart Retail System . Unified Collaboration . Security . Delivery Services Cyber Counter . Online Transaction . Online Submission . One Stop Center /UTC . Kiosk Smart & Sustainable Hawker Centers . Self sufficient Management System (PPP Collaboration) Smart . Maintenance Service . Water Harvesting Economy . Solar Panel . Digital Signage/ LED Light box . CCTV Monitoring . Smart Metering . Grease trap monitoring sensor . Water & Electricity usage monitoring . LED Lightning

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 41 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Cashless Society Economy

Payment Unified Collaboration Cashless payment for Seberang Perai Collaborating with another payment Services to be paid through online and system to assist and utilization of mobile platform Seberang Perai Cashless society to Parking enhanced and reduce the burden of having multiple system of payment in . Smart parking through mobile apps and Seberang Perai. payment kiosk will reduce dependency on actual money being transferred and Security reducing paper. Cashless environment will reduce the . Encouraging the private parking to actual currency being utilize and for implement the same system will security purpose will reduce cases of benefits all parties. mugging. Smart Retail System Delivery Services Encouraging small retail business Delivery services will be a major roles in the future of Seberang Perai as people mostly especially under Seberang Perai depends on fast delivery and utilizing a management such as MPSP food single platform for ordering and payment will Complex and market will help boost the boost the existing system and help small utilization of Seberang Perai e-Wallet. and medium business in Seberang Perai to 4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : expand the business in the localPage area.42 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Cyber Counter Economy

Online Transaction . MPSPpay . Single payment gateway for Seberang Perai Government service Online Submission . OSC Online Urban Transformation Center (UTC) . Government single Kiosk . 13 Kiosk

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 43 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Smart & Sustainable Economy Hawker Centers

Seberang Perai has more than 100 . Self Sufficient Management hawkers centers that has to be System (PPP Collaboration) manages. . Maintenance Service Seberang Perai is hoping to work . Water Harvesting with the existing tenant to come out . Solar Panel with a plan to self manage the complex by utilizing a smart and . Digital Signage/ LED Light better solution with green and box sustainable technology plus . CCTV Monitoring monitoring to reduce and tackle . Smart Metering existing issue. . Grease trap monitoring With self manage and monitoring sensor system, the tenant has more . Water & Electricity usage control and responsible to take care monitoring their complexs for the benefits of . LED Lightning 4th Asia Pacific Regional Forumall. On Smart Sustainable Cities and E-Government : Page 44 / 42 Seberang Perai’s Smart Sustainable City Vision . Guard Smart Eco City Economy

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 45 / 42 Seberang Perai’s Smart Sustainable City Vision Smart New Butterworth Economy

New Butterworth is a joint venture of MPSP and Think City in order to improve the quality of the built environment and the public spaces.

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 46 / 42 Seberang Perai’s Smart Sustainable City Vision Smart Urban Renewal Economy Bukit Mertajam

“Project to Create Townscape / Communities for the City of Seberang Perai, Malaysia, that Accents Its History and Nature”

Seberang Perai’s Smart Sustainable City 47 Vision PilotProject

• Blueprint for Sustainable Hawkers Complex • IoT Management System • BDA SWM • Seberang Perai Wireless Infrastructure for IoT. • R&D for IoT • Water Level Monitoring

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 48 / 42 Seberang Perai’s Smart Sustainable City Vision Thank You #myseberangperai

MAJLIS PERBANDARAN SEBERANG PERAI MUNICIPAL COUNCIL OF SEBERANG PERAI

Jalan Perda Utama Bandar Perda 14000, Bukit Mertajam Penang, Malaysia

Tel : +604 – 5497 700 Tel : 1 – 800 – 88 – 6777 (Bebas Toll) Fax : +604 – 5395 588 Web : http://www.mpsp.gov.my

4th Asia Pacific Regional Forum On Smart Sustainable Cities and E-Government : Page 49 / 42 Seberang Perai’s Smart Sustainable City Vision High-level Roundtable Discussion on Smart Sustainable Cities 4th Asia-Pacific Regional Forum on Smart Sustainable Cities and e-Government Thanh Hoa, Vietnam Information and Communication Technology: A Tool for Sustainability and Good Governance in the context of Nepalese Municipalities

Mr. Mahesh Baral Chief Administrative Officer Dhulikhel Municipality, Nepal 52 Information and Communication Technology: A Tool for Sustainability and Good Governance, In the context of Nepalese Municipalities

4th Asia Pacific Regional Forum, 2018

Thanh Hoa, Vietnam, 4-6 July 2018

Mahesh Baral, Chief Administrative Officer, Dhulikhel Municipality, Nepal 53 Facts & Figures of Dhulikhel Municipality ICT in Municipal Governance in Nepal and Dhulikhel ICT related policies and programes of Dhulikhel Efforts towards Smart City: Dhulikhel PRESENTATION OUTLINE Limitations and expectations 54

Dhulikhel Municipality is located in Province-3, Kavrepalanchowk District, Nepal and has a population of 33,981. Dhulikhel Dhulikhel lies in the coordinates 27o 36’ 992” N 85o 33’ 432” E.

Located 30 km to the east of Kathmandu valley, Dhulikhel Municipality was established on 2043/11/05 constituting 9 wards. At present, with the expansion of area, the municipality constitutes of 12 wards covering a total of 54.62 sq. km. 55

Population: DHULIKHEL: 33,981 University: FACTS One (KU) & FIGURES Hospitals: 1

Households:7 Health Facilities: 15 039 56

HOTELS & RESORTS DHULIKHEL: 46 SMEs ECONOMIC 500 DRIVERS

COOPERATIVES Major Highways: 122 2 57

TOLE LANE ORGANIZATIONS 46 DHULIKHEL: Youth Clubs SOCIAL 50 DRIVERS

NON PROFIT COMMUNITY ORGANIZATIONS FORESTRY GROUPS 66 35 58 Then ▸ Network system was unmanaged and improper. ▸ Digital Literacy was low ▸ Computer with low capacity were used. (Processor, RAM, Hard Disk and peripherals etc.) ICT in ▸ Pen drive were used for data transfer Dhulikhel Then & Now Now •Internet Connection through optical fiber. •Network infrastructure is well managed. •Software-based Services. •Different Management Information System (MIS) are used •Data Server is established and maintained •Bottleneck analysis are carried out