Mahatma Gandhi the Issue of Healthcare Is
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INTRODUCTION It is health that is real wealth and not pieces of gold and silver -Mahatma Gandhi The issue of healthcare is frequently debated worldwide. Because citizen health is a top priority for nearly every government worldwide, its experts perform much research to discover the most efficient and effective means of providing quality health care services to their community members. Specifically, the non-metropolitan healthcare sector continues to present difficulties for a country’s healthcare system. In order to reveal potential solutions to the problems of non-metropolitan healthcare, this thesis will investigate the health care services that are provided to communities of this type. Comparing and contrasting the health care provided by Blount Memorial Hospital of East Tennessee with that of health care in the Chinese city of Shangri-La, will provide a case study to discover potential health care improvements. It will first examine the common injuries and illnesses that are prevalent in these communities, to reveal the demand for services of the citizens in the community. Next, it will discuss the health care services that are provided by health care facilities both internally and externally, thus, disclosing the way each community has chosen to supply services for their respective citizens. Then, it will analyze the quality care issues that ensure that the hospital provides a high standard of medical treatment to citizens. Finally, 1 it will evaluate the accessibility of these services to citizens in the community by displaying time-efficiency as well as the affordability of health care treatment. Once all of the data is analyzed and discussed, the thesis will suggest potential solutions that could improve the health care of each community. This structure of research will allow both positives and negatives of each system to be exposed and will yield beneficial solutions that each of the facilities could adopt as policy or procedure. Through the research of health care facilities in both non-metropolitan areas of United States and China, each health care organization will be able to view areas in which they succeed and areas where they could improve. 2 CHAPTER I DEMAND FOR HEALTH CARE When it comes to health simply eat less -Confucius Consumers of a particular community create the demand for health care. Consumer demand stems from community members requiring healthcare treatment for the countless injuries and illnesses that individuals are likely to experience. Demands for health care vary for different geographical regions within a country. The demand for health care for both United States and Chinese non-metropolitan cities are the focus for this particular study. Accordingly, a brief historical background is necessary to effectively analyze each region. Also, the definitions of crucial terms provide clarity for this particular research topic. One of the locations that will be used for comparison for this thesis is Blount Memorial Hospital that is located south of Knoxville at the foothills of the Appalachian Mountain region in East Tennessee. This healthcare organization is in continuous competition for resources and consumers (patients) against other health care facilities in the region. Blount Memorial Hospital was founded in 1947 as one of thirteen original county-chartered hospitals statewide. The combined efforts of many community members and businesses led to the creation of Blount Memorial Hospital. It opened July 3 24, 1947, and was named in honor of all the Blount Countians who served in the United States’ armed forces. Since its opening, Blount Memorial has confronted the task of providing quality healthcare services to a once isolated community. Over time as the community has grown, Blount Memorial has chosen to broaden its services and capacity in order to accommodate the increasing demand from the community (Blount Memorial Hospital). Today, of the original thirteen hospitals chartered in Tennessee, Blount Memorial is the only one that remains owned by the community; larger private healthcare systems purchased the bulk of community hospitals. Blount Memorial currently has a 334-bed capacity and serves the citizens of Blount County as well as other four other surrounding counties (Blount Memorial Hospital). Figure 1 shows that Blount County is located in the Southeast region of Tennessee. Figure 1: Tennessee County Map Source: “Tennessee County Map” 4 The other location for the study is the city of Shangri-La located in the southwest Yunnan province of China. This city has a population of approximately 30,000 residents comprised mostly people of Tibetan ancestry (Briggs). This area of China relies heavily upon the tourism industry for economic prosperity. Much as Maryville is the so-called gateway to the “Smoky Mountains,” Shangri-La is a gateway to the Himalayan Mountains. During China’s Cultural Revolution of the 1960s, the Chinese government instituted a healthcare system that specialized in cheap preventative healthcare to citizens through a group of people known as barefoot doctors. Barefoot doctors were both selected and trained by government officials; afterwards, barefoot doctors provided preventative health care education to members of rural communities. This grassroots program had great success up until the 1980s when funding was cut by the Chinese government in anticipation that capitalism would be able to provide adequate healthcare services to the Chinese citizens (Brant et al.). Over the next two decades the healthcare system declined rapidly in remote areas. Shangri-La was amongst the many regions that suffered during this time. Geographic remoteness, lack of funding, and increasing medical costs made healthcare highly inefficient and unaffordable. Thus, by 2006, healthcare services were minimal at best in these areas (Brant et al. 2-4). Figure 2 is a map of China broken into the numerous provinces. The city that will be used for the purpose of this research is located in the Yunnan province in the southwest region (Brant et al.). 5 Figure 2: Map of Chinese Provinces Source: “Chinese Province Map” When discussing healthcare issues there are certain terms that are used ambiguously in common conversation; therefore, for clarity purposes, these terms will be defined to attach specific meaning for the purpose of this research. These terms will be used throughout the duration of the report and can be referenced in Table 1 below. TERM DEFINITION Accessibility The ability of citizens to receive the necessary healthcare services External Services Services provided away from the main healthcare facility campus Health Care Institution The healthcare facility or hospital itself Health Care System The healthcare facility and all other organizations that stem from the main facility Internal Services Practices that are performed within main healthcare facility Non-Metropolitan Region An area in which all cities have less than 50,000 citizens OSHA Federal agency that enforces health and safety regulations for American hospitals Quality Care The expectations that citizens have towards hospital facility and personnel Rural Region The population of an area of which there are 2500 citizens or less Cost-Shifting Process of increasing prices from one party to the next to offset costs Table 1: Definition of Health Care Terms Source: Sumaya 6 The first step necessary to compare and contrast the health care systems of both Blount County, Tennessee, and Shangri-La city of rural China will be to examine common injuries and illnesses that warrant the need for health care services. These ailments are the equivalent to the consumer demands of modern businesses. The most common injuries and illnesses that citizens of their respective communities experience are the driving force that dictates the appropriate health care services to be provided by the respective health care facility. This comparison will reveal both similarities and differences for the demand determinants for healthcare treatments in both Blount County and Shangri-La. Blount County: Demand for Health Care Non-metropolitan areas, such as Blount County, possess unique health statistics that differ greatly from other parts of the United States. As of 2004, Blount County ranked fourth in the state of Tennessee for total number of accidental deaths (“Tennessee Health Statistics”). A study performed by the U.S. Department of Health and Human Studies found, in the year 2000, the most common cause of death for Blount County citizens between the ages of 15 and 44 was due to injury. In 2001, the Center for Health Statistics completed research about Blount County that discovered a listing of common injuries within the community. Injuries that occurred with most frequently were motor- vehicle related, suffocation, poisoning, fire, falls, and drowning. These injuries resulted in a total of twenty-seven deaths and nearly half of which were motor vehicle related. The remainder of the death resulting injuries yielded no more than two over the course of the year. However, not all injuries have such dismal results (Community Health Status 5). 7 The largest majority of injuries is quite treatable and simply requires minor medical attention. Therefore, the next area of focus will discuss common causes for emergency room visits at Blount Memorial Hospital for the month of March in 2008. In 2007, Blount Memorial reported over 50,000 emergency rooms visits (Annual Board Report 11). Studies have shown that citizens who perform tasks that involve heavy lifting, over 20 pounds, or repetitive movements are most likely to incur sprains and strains, mostly in the back region (Ricketts 641). After viewing data from the Blount Memorial emergency department, it becomes quite clear that back problems are frequently a cause for injury in this community. In fact, of the top 75 diagnoses upon entry into the emergency department, there are six different categories designated for back injuries. If all back pain ailments were lumped into one category, it would render over 1800 cases in a single month for Blount Memorial. Other injuries that occupy the top of the diagnosis list are lacerations, contusions, and wound/suture checks.