South by Southwest, LLC: a Report on Volunteer Coordination
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University of New Orleans ScholarWorks@UNO Arts Administration Master's Reports Arts Administration Program 12-2014 South By Southwest, LLC: A Report on Volunteer Coordination Sarah Spivey University of New Orleans Follow this and additional works at: https://scholarworks.uno.edu/aa_rpts Part of the Arts Management Commons Recommended Citation Spivey, Sarah, "South By Southwest, LLC: A Report on Volunteer Coordination" (2014). Arts Administration Master's Reports. 174. https://scholarworks.uno.edu/aa_rpts/174 This Master's Report is protected by copyright and/or related rights. It has been brought to you by ScholarWorks@UNO with permission from the rights-holder(s). You are free to use this Master's Report in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s) directly, unless additional rights are indicated by a Creative Commons license in the record and/or on the work itself. This Master's Report has been accepted for inclusion in Arts Administration Master's Reports by an authorized administrator of ScholarWorks@UNO. For more information, please contact [email protected]. South By Southwest, LLC: A Report on Volunteer Coordination A Master’s Examination Report Submitted to the Graduate Faculty of the University of New Orleans in partial fulfillment of the requirement for the degree of Masters of Arts in Arts Administration By Sarah Spivey B.A. Theatre Arts, Louisiana Tech University, 2009 Fall 2014 ABSTRACT This internship report reviews the privately owned, for-profit entity South By Southwest (SXSW), and the main festival it produces each March. The report includes an analysis of the strengths and weaknesses of the organization, and offers suggestions for improvements. The history of SXSW, a description of volunteer programs, and a breakdown of the staff structure provide a basic understanding of the organization. For the purpose of this internship report, the timeframe being reviewed covers January through May 2014. ii Table of Contents Abstract .................................................................................................................. ii Chapter One: South by Southwest (SXSW) ............................................................1 History ..................................................................................................................1 Mission .................................................................................................................2 General Management Structure ...........................................................................2 Organization Structure .........................................................................................3 Venues ..................................................................................................................4 Internship Program ...............................................................................................4 Funding ................................................................................................................5 Volunteering ........................................................................................................5 Volunteer Perks ...............................................................................................6 Chapter Two: The Internship ..................................................................................8 Work in Volunteer Coordination ..........................................................................8 Specific Tasks and Duties .................................................................................8 Weekly Meetings ..............................................................................................9 Volunteer Calls ...............................................................................................10 Stage Manager Training .....................................................................................11 Crew Chief Socials ............................................................................................12 Crew Chief Responsibilities ..............................................................................13 Specific Tasks and Duties ...............................................................................13 Chapter Three: Strengths, Weaknesses, Opportunities, and Threats ....................16 Strengths ............................................................................................................16 Innovative Leaders ..........................................................................................16 Economic Impact .............................................................................................16 Community Impact .........................................................................................17 Partnerships and Sponsorships ........................................................................17 Branding ..........................................................................................................18 Weaknesses ........................................................................................................20 Spreading too thin............................................................................................19 Staff Changes and Communication .................................................................19 Long lines ........................................................................................................20 Opportunities ......................................................................................................21 City Growth ....................................................................................................21 Threats ................................................................................................................22 Guerilla events ................................................................................................22 City Capacity ..................................................................................................22 Chapter Four: Best Practices .................................................................................24 Similar Organizations ........................................................................................26 iii The Great Escape ............................................................................................26 Northside Festival ...........................................................................................28 Chapter Five: Recommendations ..........................................................................30 Conclusion ............................................................................................................33 Bibliography .........................................................................................................34 Appendix ...............................................................................................................36 Appendix A: Top 20 Fastest Growing Large Metropolitan Areas .......................36 Appendix B: Analysis of Economic Benefit to The City of Austin from South by Southwest 2014 ......................................................................................37 Appendix C: The Austin Chronicle, SXSW Post-Mortem ...................................40 Appendix D: Austin Business Journal, How many people move to Austin a day? Here’s an official number ..........................................................................41 Appendix E: Volunteer Perk Breakdown ..............................................................42 Vita ........................................................................................................................45 iv CHAPTER ONE SOUTH BY SOUTHWEST (SXSW) History Roland Swenson created South by Southwest, widely known as SXSW or South by, with his friends: Nick Barbaro and Louis Black, founders of the Austin Chronicle, and Louis Jay Meyers. 1 Swenson decided to start SXSW after attending the New Music Seminar in New York in 1986. 2 Joined by some of his close friends, Roland embarked on a journey that has led to a successful multifaceted conference and festival that reaches over “50,000 people annually”. 3 Roland wanted to give musicians, otherwise isolated in Texas, the opportunity to be heard by predominantly coastal agents and labels. The first South by Southwest Music Conference and Festival (SXSW) was held in 1987 in Austin, Texas.4 The first SXSW was marketed as a Music and Media conference and festival. Primarily focused on music, SXSW has transformed over the years to include: film, interactive, gaming, comedy, trade show, and other production events that take place throughout the year. In recent years, SXSW has expanded the reach of its flagship conference to include SXSWedu and SXSW Eco in Austin, and SXSW V2V in Las Vegas. The SXSW Music, Film and Interactive Conferences and Festivals are dedicated to giving artists and entrepreneurs a platform to perform and present in front of industry leaders. Essentially, they provide a solution to “the classic problem facing Austin musicians… being isolated from the rest of the world here in the middle of Texas. SXSW was a way to reach out to the rest of the world, and bring them here to do business”. 5 The conference reach goes beyond music, and as the tech 1 pg 7, SXSW Scrapbook: People and Things That Went Before 2 pg 7, SXSW Scrapbook: People and Things