ORGANIZATIONAL STRUCTURE

DCM Mashooque Ahmad

ACM Aslam Shaikh

GR.C GR.D

Safaiwala Comm ercial Inspectors

Waterman

Ticket Checking staff Hamal

WRB/RRB Commercial staff (Booking, Goods, Parcel)

Scale man

Reservation staff Sealman )

Marker Traffic Work shop Khalasi (TWS)

Ministerial staff - 13 ( 1) Courier

Peon Commercial Department – Augmenting the Flow of Revenue MASHOOQUE AHMAD DIVISIONAL COMMERCIAL MANAGER

Bhavnagar Division has been in the forefront of adopting innovative ideas, techniques and processes in delivering quality service with a single motto of enhancing passenger satisfaction. For us “Serving customer with a smile” is not a mere cliche but an ultimate goal in itself. This Division serves , , Botad, , Gir Somnath, , , , , Surendranagar and Devbhumi districts of State.

The total number of stations opened for passenger traffic over Bhavnagar Division is 141. Bhavnagar Terminus and stations come under “A” category. Junagadh, Porbandar, Botad and Gondal stations are categorised as ‘B’ class stations.

The total Earnings of Bhavnagar Division have been showing a increasing trend. Bhavnagar Terminus, Veraval, Junagadh, Porbandar, Botad, Gondal, Gandhigram and Somnath are important stations on this Division. Earnings Head 2010-11 2011-12 2012-13 2013-14 2014-15 (Rs. In Cr.)

Goods 337.26 524.76 543.91 724.88 990.33

Passenger 70.48 83.92 96.15 112.82 132.27

Other Chg. 8.00 10.37 11.04 14.36 14.55

Total 415.74 619.05 651.10 852.06 1137.15

Gross Earnings:

 The Gross Earnings had shown a increasing trend during the period 2010-11 to 2014-15 from Rs.415.74 Crores to Rs. 1137.15 Crores which is an increase of 173.6% in a period of five years.

 A major component of gross earnings comes from Goods Earnings which have increased from Rs.337.26 Crores in 2010-11 to Rs.990.33 Crores during 2014- 15 which is an increase of 193.7% in the last five years.

Passengers: The number of passengers using rail transport have increased as under in the last five years from 31.98 million to 36.97 million which is an increase of 15.6%. However during 2014-15, number of passengers have slightly fallen short by 0.6% as compared to corresponding period of previous year.

Year No. of Passengers (Millions) 2010-11 31.98 2011-12 35.61 2012-13 37.14 2013-14 37.21 2014-15 36.97

On an average a total number of 9 express and 35 passenger trains are being run every day.

Passenger earnings account for 11.6% of the total earnings of the Division. An Upward trend in passenger earnings has been maintained with an impressive growth of 17.2% in the 2014-15 i.e., Rs.132.27 crores as against Rs.112.82 Crores in the 2013-14. Goods: Steam Coal, Fertilizers, Container, Cement, Soda ash, Salt, Organic Manure, Onion, De oiled cake are the main outward commodities loaded on this Division. There are three private sidings in Division, of which Pipiavav Port Siding on PRCL (joint venture with Railway and M/s.GPPL under SPV project) is the major loading terminal contributing 90.88% (Rs.900.17 Crores) share in goods earnings.

A total of 3559 rakes except Railway material were loaded in the year 2014- 15 as against 3353 rakes loaded during 2013-14.

Freight Incentive scheme for Incremental Traffic is being availed by M/s. CTA logistics and M/s. Chemicals Ltd. for soda ash loading from Porbandar and SCPS siding, M/s. GHCL for soda ash loading from Adri Road, M/s. Nirma Ltd. for Soda Ash and Refined Iodised Salt from Bhavnagar Timber Depot and M/s. Ultra Tech Cement Ltd. for cement loading from Pipavav station.

Goods earnings registered Rs. 990.33 crores in 2014-15 as compared to Rs.724.88 crores registered during corresponding period of previous year.

Computerisation:

Unreserved tickets are available through UTS at 53 stations and reserved tickets through UTS cum PRS at 42 and PRS at 14 stations. Provision of UTS cum PRS facility has greatly reduced crowding at major stations and resulted in quick disposal of tickets in both reserved and unreserved segments which has proved to be a timely service for customers.

Ticket Checking Performance:

Intensive and sustained ticket checking drives over the Division have realised Rs.188.21 lakhs in 2014-15 - up by 21.65% over previous year.

Commercial Publicity:

The commercial publicity earnings is Rs.252.09 lakhs in the year 2014-15 - up by 75.9% over previous year. The Division has introduced a number of measures towards better passenger amenities in recent times. The following are some of the initiatives in this regard :-

1. LED Station Name Board provided at Bhavnagar Terminus, Botad, Dhola, Porbandar, Somnath, Junagadh etc. important stations of Bhavnagar Division.

2. Train Arrival/ Departure LCD Boards & Coach Guidance System are provided at Bhavnagar Terminus, Junagadh, Veraval, Porbandar, Botad etc. stations.

3. Upgraded Waiting Hall: To facilitate the public, the waiting hall at Bhavnagar Terminus, Junagadh, Veraval, Porbandar, Botad, Gondal, Keshod, Dhola, Gandhigram stations has been renovated with all modern amenities.

4. Dual Display Infotainment System. Dual Display Infotainment Systems (fare repeaters) have been provided across PRS & UTS unified locations at Bhavnagar Terminus and Gandhigram station. This facility is passenger friendly.

5. Passenger Operated Enquiry Terminals (POET): POETs have been provided at Bhavnagar Terminus and Gandhigram station for the better guidance of passengers.

6. Model station/ Modern Stations/ Adarsh stations: There are five Model stations viz. Bhavnagar Terminus, Veraval, Junagadh, Porbandar and Gandhigram, Eight Modern stations viz. Botad, Dhola, Gondal, Keshod, Sihor, Songadh, Mahuva and Jetalsar and four Adarsh stations over the Division viz. Una, Gandhigram, Bhanvad and Lalpur Jam where improved passenger amenities have been provided.

7. ATM facility: This facility is available at 4 stations over Bhavnagar Division viz. Gandhigram, Vastrapur, Veraval and Bhavnagar Terminus.

8. Information & Facilitation Enquiry Centre: The information and facilitation Enquiry centre is provided at Bhavnagar Terminus, Gandhigram, Veraval, Junagadh, Porbandar etc. station to keep public informed of the latest information.

9. Passenger luggage Trollies : Airport type Passenger luggage trollies have been made available for the public at eleven stations viz. Bhavnagar Terminus, Junagadh, veraval, Porbandar, Somnath, Botad, Keshod, Songadh, Gandhigram, , and Virpur. This has been welcomed by the passengers.

10. Freight Operation Information System (FOIS): All the freight handling stations over Bhavnagar Division are computerised. FOIS is in operation at 08 freight handling stations over Bhavnagar Division viz. Pipavav Port Siding, Pipavav Station, Bhavnagar Timber Depot, Saurashtra Cement Ltd. Siding – Ranavav, Porbandar, Junagadh, Adri Road, and Control office-Bhavnagar Para. Other non device locations are connected to the Devise locations for issue of computerised RRs.

Highlights of Commercial branch.

• Earning performance :

• Division has achieved annual target of Gross earnings for 2014-15. Gross earnings during the year 2014-15 was Rs.1137.15 Cr. i.e. increase by 33.5% as against Rs. 852.06 Cr. during the year 2013-14. This is 0.06% more than annual target of Rs. 1136.46 Cr. • Division has achieved annual target of Goods earnings for 2014-15. Goods earning during the year 2014-15 was Rs.990.33 Cr. i.e. increase by 36.6% as against Rs. 724.88 Cr. during the year 2013-14. This is 0.7% more than annual target of Rs. 983.38 Cr. • Division has achieved annual target of commercial Publicity earnings for 2014-15. Commercial Publicity earning during the year 2014-15 was Rs.250.09 Lakh i.e. increase by 74.5% as against Rs. 143.32 Lakh during the year 2013-14. This is 0.04% more than annual target of Rs. 250.00 Lakh.

• Anti-Touting measures:

1. Web based surveillance system at GG, BVC & VRL PRSs have been commissioned. 2. Mobile Jammer system have been installed at BVC and GG PRSs. 3. Biometric Identification and Token system implemented at GG PRS w.e.f. 06.9.2013.

• Catering Monitoring Cell:

Separate Catering monitoring cell has been set up at Divisional control office. Details are as under. Railway AUTO: - 099-44290, DOT with Fax: - 0278-2445508, CUG: 97240 97981 and internet connection having email address: [email protected] .

Stalls : Sr.No. Stalls Existing New Allotted Total 01 Catering 45 21 66 02 Milk parlours 08 05 13 03 Misc.stalls 03 -- 03 04 Book stalls 01 -- 01 Total 57 26 83

• All Passenger Helpline No. 138

“All India Passenger Helpline No. 138” and Web based Complaint and Suggestion Management System has been introduced w.e.f. 26.02.2015 in Commercial Control, DRM office.

• Cleanliness :

1. Safai working rules have been formulated for 20 major stations of the division i.e. all A, B and D category stations and all concerned have been instructed to follow the same rigidly. 2. Contract of outsourcing of station cleanliness with mechanised cleaning gadgets at Veraval station has been awarded and tender process for Somnath station is under progress. 3. Contracts have been awarded for supply, maintenance and operations of machines of mechanized cleaning at Bhavnagar Terminus, Junagadh, Porbandar, Botad, Gondal and Gandhigram stations. 4. Adequate quantity of consumable items and cleaning equipment i.e. brooms, gum boot, dustbins, naphthalene balls, phenyl, gammexane powder, bleaching powder etc. are being provided at all stations so that cleaning work is carried out smoothly. 5. Cash imprest for Safai work and petty repairs has been provided at all A, B, D, E and F (where staff/Clerk in charge is posted) category stations. 6. Extra dustbins with polythene have been provided at all stations for effective collection of garbage.

Passenger Amenities / Freight facilities over Bhavnagar Division. Model Stations 5 Bhavnagar Terminus, Veraval, Junagadh, Porbandar and Gandhigram Modern Stations 8 Botad, Dhola, Gondal, Keshod, Sihor, Songadh, Mahuva and Jetalsar Aadarsh Stations 4 Una, Gandhigram, Bhanvad and Lalpur Jam PRS locations Bhavnagar Terminus, Veraval, Junagadh, Porbandar, Gandhigram, 14 Vastrapur, Keshod, Somnath, Navagadh, Amreli, Divisional office (Non cash), Diu (Non Rail head), Gondal Indian Post office, Sanskar Mandal – Una, Botad, Gondal , Virpur, Limbdi, Dhandhuka, Dholka, Sihor, Chorwad Road, Dhola, Savarkundla, Liliya Mota, Maliya Hatina, Damnagar, Dhasa, Songadh, Ranpur, Bavla, , Mahuva, Chuda, Wadhwan city, UTS cum PRS 42 Kodinar, Talala, Delvada, Dhari, Jetalsar, Jamjodhpur, Ranavav, Upleta, locations Dhoraji, Joravarnagar, Jetpur, Paneli Moti, Rajula Jn., Wansjaliya, Bhanvad, Lalpur Jam, Surendr anagar Gate, Bhavnagar Para, Sarkhej, Visavadar Bhavnagar Terminus, Veraval, Junagadh, Porbandar, Gandhigram , UTS Locations Somnath, Keshod, Navagadh, Amreli, Adri Road, Khodiyar mandir, Vartej, Sanosara, Ujalvav, Bhimnath, Jalila Road, Alampar, Ningala, Hadala Bhal, Kothgangad, Lothal Bhurkhi, Moraiya, Prachi Road, Bilkha, Satadhar, 53 Chalala, Khijadiya, Bhader, Lathidad, Sarangpur Road, Kundli, Tagdi, Chital, Bhayavadar, Vastrapur, Gadhakda, Vijpadi Road, Ribda, Vadal, Shapur, Rajula City, Jaliya, Lunidhar, Lushala, Kunkavav, Lathi, Gop jam, Kansiyanes, Khakhriya, Vavdi, Savni, Sasangir, Balwa. India Post PRS 1 Gondal Computerised – 8 – Bhavnagar Terminus, Dhola, Botad, Gondal, Junagadh, Veraval, Porbandar and Dhasa 16 Non Computerised - 8 – Songadh, Dhandhuka, Dholka, Gandhigram, PA System Jetalsar, Keshod, Savarkundla and Mahuva POET locations 2 Bhavnagar Terminus, Gandhigram Retiring 5 Bhavnagar Terminus, Junagadh, Veraval, Somnath and Porbandar Rooms/Dormitories TTE’s Rooms 1 Porbandar Pipavav Port Siding, Pipavav Station, Bhavnagar Timber Depot, FOIS 8 Saurashtra Cement Ltd. Siding – Ranavav, Porbandar, Junagadh, Adri Road, and Control office-Bhavnagar Para. Coach Indication 5 Bhavnagar Terminus, Junagadh, Veraval, Porbandar, Botad Boards ATM locations 4 Gandhigram, Vastrapur, Veraval and Bhavnagar Terminus

Freight Facilities

STATIONS OPENED FOR FULL RAKE TRAFFIC Description No. of Stns Stations Adri Road, Pipavav Station, Bhavnagar Timber Depot, Junagadh, Ranavav, Stations opened for full 15 Bhavnagar Concrete Jetty, Dhola, Gopjam, rake traffic Bhanvad, Mahuva, Rajula Jn., Vartej, Lushala, Upleta, Liliya mota Stations opened for half Rake 02 Porbandar and Gondal traffic SIDINGS Pipavav Port Siding, Saurashtra Cement Full Rake Traffic 2 Siding - Ranavav Half Rake Traffic 1 Saurashtra Chemicals Siding - Porbandar

Major Commodities Description Commodities Fertilizer - M/s.IFFCO, Coal/Coke - M/s.Roza Power supply Co.Ltd., M/s. Adani Ltd., M/s. Shree Cement Ltd. Container Traffic- CONCOR, Gateway Freight Pvt. Ltd., Hind Terminal Pvt. Ltd., India Infrastructure Logistics Ltd., Adani Major commodities – Logistics Ltd., Boxtrans Logistics Service Pvt. Ltd., Central Loading Warehousing Corpo. M/s. Rail Road Infrastructure. M/s. India link Infrastructure Pvt. Ltd. Cement - M/s. Ultra Tech Cement Ltd., M/s.GujaratSidhee Cement Ltd., M/s. Saurashtra Cement Ltd. Soda Ash-M/s. Saurashtra Chemicals Ltd., M/s. GHCL Ltd., M/s. Nirma Ltd.,

Major commodities – Fertilizers, Food Grains, Coal and Coke Unloading Electronic in motion Pipavav port siding Weighbridges Container Rail Pipavav Port Siding

Pipavav Port Siding, Pipavav Station, Bhavnagar Timber TMS Locations - Depot, Saurashtra Cement Ltd. Siding – Ranavav, Porbandar, Junagadh, Adri Road, and Control office- Bhavnagar Para.

2014-15 :General Highlights: i) Loading: Figures in Million Tonnes 2013-2014 2014-2015 5.55 7.06 ii) Originating Earnings: In Crores) 2013-2014 2014-2015 Head Passenger 112.82 132.27 Other Chg 14.36 14.55 Goods 724.88 990.33 Total 852.06 1137.15 Ticket Checking performance:

2013-14 2014-15 Particulars Target 2014-15

Cases 74095 53126 59662 Amount 216.43 154.71 188.21 Rs. In Lakh

LIST OF DRUCC MEMBERS ALONG WITH DETAILS

A. Chamber of commerce and industries Sr. Name S/Shri Representative of & their Address No. 1 Shri Bhikhabhai Dayabhai Jajdiya The Agricultural Producer Market Market yard, Chitra,Bhavnagar Committee, Chitra, M.No.9824221313 Bhavnagar 2 Shri Dinesh J.Unadkat Shri Sorath Chamber of Commerce & Opp.Oswal Nivas,Teacher’s colony Industry Veraval-02876 220696 Aakar Complex, above Hotel Kaveri M.No.9428377696 S.T.Road, Veraval O.02876 220102 3 Shri Dipakbhai K.Govani Shri Zalawwad Chamber of Commerce 102,Kalyan Nagar, Bhavani Krupa & Industries ,Surendranagar Near Railway JN.,Surendranagar Mai Mandir Road,Opp.Jain Derasar M.NO.99090 65700 Surendranagar-363 001 4 Shri Pankaj Vrajlal Kanabar Sahakar Enterprise Sahakar Anterprise,B-3 & Mira Arced, Library B-3 & Mira Arcade, Library Road-Opp. Road-Opp.SBI Bank,Amreli-365 601 SBI Bank ,Amreli-365 601 M.No.9327907892 5 Sri Hareshkumar Chandulal Gadhiya Jetpur Dyeing and Printing Association- M/s Chandulal Vallabhajibhai Jetpur Grain Merchant, M.G,Road-Jetpur Kanakia plot, M.No.9825166953 Jetpur 360 370 6 Shri Jayprakhash C.Doshi Sahkar Enterprise Shraddha Saburi,Jadra Road,Mahuva B-3 &4 Mira Arced M.No.9974329635 Library Road Amreli-365 601 B Passengers Association. 1 Shri Chauhan Bhadreshbhai Manubhai Railway Passenger’s Association. 6,Akhilesh society Bhavnagar 113,City Centre Complex, Road Kalanala,Bhavnagar-364 001 Bhavnagar M.No.9898624342 02 Nomination not received The Railway Passenger’s Association - Ahmedabad Out side Sarangpur Gate Ahmedabad

C. Consumer Protection Organization. 1 Shri Manilal G.Gandhi Bhavnagar Grahak Suraksha Mandal Sardar Smruti Sardar Smruti Bhavnagar Bhavnagar

0278 2432304

D. Handicapped Association

1 Shri Gandhi Kiran Manilal Shri K.K.School & Home for the blind 15/A Sai Baba society Trust Opp.New Filter Tilaknagar 51,Vidyanagar Bhavnagar Bhavnagar-364 002 M.No.9879503232

E. Special Interest GM's Nominees.

1 Shri Mehul Vadodaria Plot No.2188/89/B, Bhakti Baug, Vadodaria Park Bhavnagar

F. Ministries/Special Interest/ MP's Nominees.

1 Shri Dipen A.Purohit Shri Vithalbhai H.Radadiya Purohit Niwas,Jetalsar Junction,Taluka :Jetalsar Hon'ble MP (LS) Dist:Rajkot Constituency-Porbandar 2 Shri Khemjibhai Babriya Dr.Bhartiben D.Shyal Gheti,Ta;PalitanaM.No.9426156555 Hon'ble MP (LS) 9824098435 Constituency-Bhavnagar 3 Shri Dineshchandra Gandhi Shri Naranbhai Kachhadia “Nandan Van”,SukhNivas Colony Road, Hon'ble MP (LS) Amreli-365601 Constituency- Amreli M.No.9328239330