COMMITTEE INFORMATION PACKET

SEPTEMBER 28, 2020 2:15 PM

COMMITTEE INFORMATION AGENDA (via Telephone Conference Call) MONDAY, SEPTEMBER 28, 2020 2:15 P.M.

Special Notice Regarding this Meeting:

Due to the COVID-19 (Coronavirus) pandemic, Tarrant County Public Health Recommendations issued on March 13, 2020, “strongly” recommended “organizers of events of any size in which people will be in close contact to cancel or postpone such events. [emphasis added]” In response to that and similar public-health directives issued on the national, state, and local levels, and in the interest of protecting the health of the public, as well as Trinity Metro employees, patrons, and Board members.

However, action items must be promptly considered and acted upon by the Trinity Metro Board of Directors and cannot be indefinitely postponed. Thus, due to the emergency and urgent public necessity occasioned by the COVID-19 (Coronavirus) pandemic which makes convening a quorum of the board in one location extremely difficult, imprudent, and contrary to public health advisories, the Trinity Metro Board will meet by telephone conference call in strict adherence with applicable law to permit open meetings to occur in a fully virtual setting such as by telephonic conference. The opportunity for access and participation by the public will be ensured.

The public is invited to participate in this telephone conference call meeting by dialing the following toll-free teleconference bridge number:

Phone Number: 1-872-240-3311

Passcode: 729-841-277#

Each part of the telephone conference call meeting required to be open to the public will be audible to all participants on the call and recorded, and two-way communication will be maintained throughout the entire meeting. Please note, there is not an opportunity or agenda for public comments in the committee meetings.

Any individual who wishes to speak must first identify himself or herself. To optimize audibility, all participants are urged to mute their phones unless and until speaking.

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COMMITTEE INFORMATION AGENDA (via Telephone Conference Call) MONDAY, SEPTEMBER 28, 2020, 2:15 P.M.

A. CALL TO ORDER

B. ROLL CALL

C. ACTION ITEM

1. CRC2020-27 TEXRail Positive Train Control (PTC) Change Order – Jon-Erik Arjanen 2. CRC2020-28 Exchange Engines for TEXRail Fleet – Jon-Erik Arjanen 3. CRC2020-29 TEXRail Safety Fencing – Additional Fencing in Grapevine – Richey Thompson

D. PLANNING/OPERATIONS/MARKETING ACTION ITEMS / RESOLUTION

1. POM2020-24 Procurement Electronic Solicitation and Contract Management Software – Wayne Gensler 2. POM2020-25 Design Services – Melissa Chrisman 3. POM2020-26 Purchase of Personal Protection Equipment (PPE) Materials – Joe Acosta

E. FINANCE & AUDIT ACTION ITEMS

1. FAC2020-25 Approval of the General Financial Standards – Fred Crosley 2. FAC2020-26 Approval of the FY2021 Operating and Capital Budgets – Fred Crosley 3. FAC2020-27 Lease Financing for Transit – Fred Crosley 4. FAC2020-28 Purchase of Electric Buses and Charging Station – Bill Lambert 5. FAC2020-29 Oils and Lubricants – Bill Lambert

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F. COMMITTEE INFORMATION REPORTS

1. Commuter Rail i. TEXRail Ridership Report – Jon Erik Arjanen ii. Report – Jon Erik Arjanen

2. Planning / Operations / Marketing i. Operations Report – Wayne Gensler ii. Ridership Report – Wayne Gensler iii. Marketing Report – Melissa Chrisman iv. Customer Relations Report – Detra Whitmore

3. Finance & Audit i. Balance Sheet – Fred Crosley ii. Statement of Revenue and Expenses – Fred Crosley

Next Meeting Scheduled for October 26, 2020 Please check website for details.

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COMMUTER RAIL COMMITTEE

ACTION ITEMS

Page 4 DocuSign Envelope ID: 45004C99-5423-4757-946E-00614C74D43A

COMMUTER RAIL COMMITTEE ACTION ITEM

Item Number: CRC2020-27 Meeting Date: September 28, 2020 Item Title: TEXRail Positive Train Control (PTC) Change Order – Onboard Installs BACKGROUND

In May 2017, the Trinity Metro Board of Directors approved implementation for Regional Positive Train Control (PTC) to support the Rail Safety Improvement Act of 2008 (RSIA 2008). This act mandated all railroads which provide regular scheduled commuter passenger services must develop a plan for implementing Positive Train Control (PTC) by December 31, 2020. TEXRail began operations in January of 2019 utilizing a fleet of five (5) Stadler FLIRT DMUs (diesel multiple units) and the remaining three (3) DMUs were delivered after service commenced.

The installation of the onboard PTC components was originally planned to be done at the Stadler facility in Salt Lake City, Utah. Due to time and space constraints, it became necessary to install the PTC onboard components at the Mahaffey Maintenance Facility (MMF) in Fort Worth, Texas. To avoid critical delays to the TEXRail project or the PTC implementation project, the need arose for Xorail, Inc., a Wabtec company, to perform the complete installs at the MMF. These installations were not in the original scope of the Regional PTC Contract No. 17-043 with Xorail, Inc.

The complete onboard installation work for all eight (8) diesel multiple units (DMUs) was a change to the sole source TEXRail PTC Xorail, Inc. contract. The scope of this change included additional labor and engineering by Xorail. The total change order value for the work performed was $277,337.57.

PROCUREMENT

This request is for a change order to the Xorail contract 17-043 for the scope and added contract value. The Trinity Metro Procurement Department has followed procurement policy and is in compliance with all applicable Federal, State, and the Trinity Metro procurement requirements.

FINANCING

Funds are available in Trinity Metro’s proposed FY2021 Capital Budget TEXRail program contingency.

Page 5 DocuSign Envelope ID: 45004C99-5423-4757-946E-00614C74D43A

Item Number: CRC2020-27 Meeting Date: September 28, 2020 Item Title: TEXRail Positive Train Control (PTC) Page: 2 Change Order – Onboard Installs

RECOMMENDATION

We request the Commuter Rail Committee recommend to the Trinity Metro Board of Directors to authorize the President / Chief Executive Officer, to execute a change order to the TEXRail Xorail, Inc. Positive Train Controls (PTC) Implementation Contract No. 17-043, for the complete installation of PTC onboard components on the entire TEXRail fleet for a total of $277,357.57.

Approved by: Sep-21-2020

JON-ERIK ARJANEN, VP/CHIEF OPERATING DATE PRESIDENT/CEO OFFICER OF RAIL

Page 6 DocuSign Envelope ID: 45004C99-5423-4757-946E-00614C74D43A

COMMUTER RAIL COMMITTEE ACTION ITEM

Item Number: CRC2020-28 Meeting Date: September 28, 2020 Item Title: Exchange Engines for TEXRail Fleet

BACKGROUND On April 27, 2015 the Trinity Metro Board of Directors approved BA2015-23 and authorized the establishment of Contract No. 14-008 between Trinity Metro and Stadler Bussnang AG (Stadler), for the initial purchase of eight (8) FLIRT Vehicles (DMU), engineering, tooling, special tools, spare parts, training and manuals, with options for additional vehicle equipment. TEXRail began operations in January of 2019 utilizing a fleet of 5 Stadler FLIRT DMUs and the remaining 3 DMUs were delivered after service commenced. The locomotive engines come with a manufacturer recommendation to overhaul engines every 13,000 hours of operation. After 20 months of operations, the Deutz engines, which power the TEXRail fleet, are nearing the point where overhauls are necessary to maintain fleet reliability. After negotiations with Deutz and Stadler, an offer has been made to Trinity Metro to provide eleven (11) Deutz completely rebuilt engines, with new three year warranties, at a cost that is less expensive than overhauls.

Under Contract No. 14-008, 11 locomotive engines will be purchased from Stadler with original equipment manufacturer (OEM) engines provided by Deutz to maintain the warranties. Advantageous pricing was obtained by sourcing materials directly through our current contractor, Stadler. The price for each engine is $32,000.

Item Quantity Price

Locomotive Engine 11 $352,000.

Contingency 10% $ 35,200.

Total $387,200.

PROCUREMENT

In accordance with Trinity Metro procurement policy, this is a procurement for additional equipment under the current contract with Stadler. A cost analysis was performed for comparative costs, and is deemed fair and reasonable and is in compliance with the Trinity Metro Procurement Policy.

FINANCING

Funds are included in the Trinity Metro proposed FY2021 Operating Budget to finance this purchase.

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Item Number: CRC2020-28 Meeting Date: September 28, 2020 Item Title: Exchange Engines for TEXRail Fleet Page: 2

RECOMMENDATION

We request the Commuter Rail Committee recommend to the Trinity Metro Board of Directors to authorize the President / Chief Executive Officer, to purchase from Stadler Bussnang, AG, under the current contract agreement 14-008, the necessary exchange locomotive engines, in the amount of $352,000. plus a 10% ($35,200.) contingency for unforeseen expenses, for a total not-to-exceed amount of $387,200.

Approved by: Sep-21-2020

JON-ERIK ARJANEN, VP/CHIEF OPERATING DATE PRESIDENT/CEO OFFICER OF RAIL

Page 8 DocuSign Envelope ID: 45004C99-5423-4757-946E-00614C74D43A

COMMUTER RAIL COMMITTEE ACTION ITEM

Item Number: CRC2020-29 Meeting Date: September 28, 2020 Item Title: TEXRail Safety Fencing – Additional Fencing in Grapevine Texas BACKGROUND

On October 2019 the Trinity Metro Board of Directors approved BA2020-03 for entering into a contract with Scott Tucker Construction Company for the installation of safety fencing along the TEXRail corridor.

The City of Grapevine is currently constructing an extension of the hike and bike trail system from Dooley Street to Texan Trail as part of the City of Grapevine’s Dallas Road Project. The City of Grapevine has requested that Trinity Metro install additional safety fencing associated with Grapevine’s Project between the new hike and bike trail and the TEXRail tracks, for which the City of Grapevine will reimburse Trinity Metro 100% of the actual costs.

FINANCING

The costs for the fencing installation for the City of Grapevine’s Project will be reimbursed by the City of Grapevine.

PROCUREMENT

In accordance with Trinity Metro procurement policy, a cost analysis was performed on the increased amount to the original approved contract. Procurement finds the proposed cost to be fair and reasonable for comparative costs to the original bid.

RECOMMENDATION

We request the Commuter Rail Committee recommend to the Trinity Metro Board of Directors to authorize the President/Chief Executive Officer to execute a Supplemental Agreement to Scott Tucker Construction Company to install additional safety fencing associated with the City of Grapevine’s project request, and increase the current authorized contract amount by $190,903.00 plus a 10% contingency ($19,090) to cover unforeseen circumstances, for a total contract increase amount not-to-exceed $209,993.00. With the approved supplemental agreement, the revised contract not-to-exceed amount will be $2,729,253.97.

Approved by: Sep-21-2020

RICHEY THOMPSON, PE CHIEF ENGINEER DATE PRESIDENT/CEO

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PLANNING/OPERATIONS/ MARKETING COMMITTEE

ACTION ITEMS

Page 10 DocuSign Envelope ID: 45004C99-5423-4757-946E-00614C74D43A

PLANNING, OPERATIONS & MARKETING COMMITTEE ACTION ITEM

Item Number: POM2020-24 Meeting Date: September 28, 2020 Item Title: Procurement Electronic Solicitation and Contract Management Software BACKGROUND

The Trinity Metro Procurement Department is continuously looking for ways to improve service with our suppliers and internal customers through efficiency in our processes while meeting compliance with procurement requirements of Trinity Metro. To continue solicitations and procurement processes during the Covid-19 pandemic, software systems that would provide electronic capabilities for solicitations, evaluations and management of contracts were reviewed to allow electronic capabilities and management of documents for staff and suppliers submitting proposals and bids for solicitations. The software programs reviewed and recommended is Bonfire, which is used in several government agencies, including cities, counties and several transit agencies for its ease of use in electronic submissions by the supplier base and ability to provide electronic solicitation management as well as contract management.

PROCUREMENT

The Bonfire software will be purchased through an existing State of Texas Department of Information Resources (DIR) contract, DIR-TSO-4363. The cost of the Software will be $37,950 for the software, implementation and support.

On-going annual support and service, after the first year, will remain at an annual cost of $37,950 for five (5) years. If additional license seats are required, the cost will be $4,000 per user per year. This cost can be included, beginning in year two, in Trinity Metro’s Board approved Annual Operating Budget for each subsequent year.

The Trinity Metro Procurement Department has followed procurement policy and is in compliance with all applicable Federal, State, and Trinity Metro procurement requirements.

This action recommendation is to award a Procurement Electronic Solicitation and Contract Management Software purchase, implementation, integration and on-going annual technical support and service.

DBE UTILIZATION

This action is for the purchase of proprietary software and therefore, has no subcontracting opportunities. Bonfire will provide the software and the installation, integration and on-going annual technical support and service.

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Item Number: POM2020-24 Meeting Date: September 28, 2020 Item Title: Procurement Electronic Solicitation and Page: 2 Contract Management Software

FINANCING

The first-year cost of the software and related services are included in the Trinity Metro proposed FY2021 Operating Budget. Ongoing service support costs will be considered in the proposed annual Operating Budgets for those years. RECOMMENDATION

We request the Planning, Operations, and Marketing Committee recommend to the Trinity Metro Board of Directors to authorize the President / Chief Executive Officer, to enter into a contract with Bonfire for the purchase, installation, and support of the first year cost of $37,950. Additionally, authorize annual renewals for on-going technical support and service, beginning in year two, for an annual fee of $37,950 per year for five years, for a total amount of $189,750.

Approved by: Sep-21-2020

WAYNE GENSLER, VP/CHIEF OPERATING DATE PRESIDENT/CEO OFFICER OF AND PARATRANSIT

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PLANNING, OPERATIONS & MARKETING COMMITTEE ACTION ITEM

Item Number: POM2020-25 Meeting Date: September 28, 2020 Item Title: Design Services BACKGROUND

Trinity Metro has utilized a specialized design and cartography firm for the improvement of our passenger information systems that includes the design, re-design and printing of maps, schedules and bus shelter displays. The current contract is expiring, and a solicitation was issued for a contract to provide the services for the production of designed materials on an ongoing basis.

PROCUREMENT

In accordance with Trinity Metro procurement policy, Request for Proposal 20-T037 for Design Services was issued on July 21, 2020.

Three (3) firms submitted a response to the RFP:

 CHK America  Dickie & Associates  THINK Graphic Design

An evaluation committee reviewed and rated the proposals. Based on the submitted proposals and pricing, CHK America was determined to be the most responsive, responsible and compliant proposer.

The Trinity Metro Procurement Department has followed procurement policy with Request for Proposal and is in compliance with all applicable Federal, State, and the Trinity Metro procurement requirements.

FINANCING

Funds are included in the Trinity Metro proposed FY2021 Operating Budget to finance the cost of the Design Services. Funding for future years of the contract will be considered in the proposed Operating Budgets for those years.

DBE UTILIZATION

The established DBE goal for this solicitation was 5%. CHK, however, will self-perform the work without subcontractors or suppliers.

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Item Number: POM2020-25 Meeting Date: September 28, 2020 Item Title: Design Services

RECOMMENDATION

We request the Planning, Operating, and Marketing Committee recommend to the Trinity Metro Board of Directors to authorize the President / Chief Executive Officer, to enter into a three (3) year agreement, with two (2) additional one-year optional renewal years, with CHK America for Design Services for an annual estimated amount of $80,000 in year one (1), $50,000 in subsequent years, and a total not-to- exceed amount of $280,000 for the five years.

Approved by: Sep-21-2020

MELISSA CHRISMAN, VICE PRESIDENT DATE PRESIDENT/CEO MARKETING AND COMMUNICATIONS

Page 14 DocuSign Envelope ID: 45004C99-5423-4757-946E-00614C74D43A

PLANNING, OPERATIONS & MARKETING COMMITTEE ACTION ITEM

Item Number: POM2020-26 Meeting Date: September 28, 2020 Item Title: Purchase of Personal Protective Equipment (PPE) Materials

BACKGROUND

As a result of the worldwide pandemic resulting in individuals with COVID-19 due to Coronavirus SARS CoV-2, Trinity Metro deems it appropriate to purchase and provide personal protective equipment (PPE) items for staff operators and employees for our facilities and on all modes of service. PROCUREMENT The Trinity Metro Procurement Department issued IFB 20-T046 Personal Protective Equipment on July 12, 2020. A total of 71 bid responses were received from various providers for the materials required. Bid evaluations were made by Trinity Metro procurement to verify costs, leadtime and product specifications. Trinity Metro has followed procurement policy and is in compliance with all applicable Federal, State, and local requirements to recommend award to the lowest, responsible and responsive bid for each category:

Supplier/Item Quantity Estimated Annual Cost American Textile Systems  Gloves 50,000 each $ 18,000  Hand Sanitizer 10,000 (8 oz $ 42,500 ea) Total: $60,500 Aramsco  Antimicrobial Shielding Products 100 gallons $ 1,350 Total: $1,350 Buyer’s Point, LLC  Niosh Certified N95 Face Mask 50,000 each $137,500 Total: $137,500 Catalyst PR, Inc.  3-Ply Disposable Face Mask 50,000 each $ 9,000

Total: $9,000 Green Dream International  Body Infrared Thermometers 100 each $ 918 Total: $918 Ionized, LLC  KN95/N95 Face Mask 50,000 each $ 44,500  Pre-Moistened Disinfectant 50,000 each $ 3,500 Cleaning Towelettes -Wipes Total: $48,000

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Item Number: POM2020-26 Meeting Date: September 28, 2020 Item Title: Purchase of Personal Protective Equipment Page: 2 (PPE) Materials

Knock-Out Specialties  Cloth Face Mask 50,000 each $ 27,000  Reusable Face Shields 5,000 each $ 3,500 Total: $30,500 Grand Total: $287,768

FINANCING Funds are included in the Trinity Metro proposed FY2021 Operating Budget to finance the cost of personal protective equipment. Additional funds for future years of these contracts will be considered in the proposed Operating Budgets for those years.

RECOMMENDATION We request the Planning, Operations, and Marketing Committee recommend to the Trinity Metro Board of Directors to authorize the President/Chief Executive Officer to issue Contracts/Purchase Orders to the selected firms for categories of personal protective equipment for a two (2)-year contract term for quantities and amounts listed for an overall total annual amount not to exceed $287,768 and a total amount not-to-exceed $ 575,536 for a two (2)-year term.

 American Textile Systems: Not-to-exceed $60,500 annually  Aramsco: Not-to-exceed $1,350 annually  Buyer’s Point, LLC: Not-to-exceed $137,500 annually  Catalyst PR, Inc: Not-to-exceed $9,000 annually  Green Dream International: Not-to-exceed $918 annually  Ionized, LLC: Not-to-exceed $48,000 annually  Knock-Out Specialties: Not-to-exceed $30,500 annually

Approved by: Sep-21-2020

JOE ACOSTA, CHIEF SAFETY OFFICER – BUS DATE JON-ERIK AND RAIL ARJANEN, VP/COO RAIL

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FINANCE & AUDIT COMMITTEE

ACTION ITEMS

Page 17 DocuSign Envelope ID: F948B712-AD7E-4FB0-A048-6BED36AC0FF9

FINANCE AND AUDIT COMMITTEE ACTION ITEM

Item Number: FAC2020-25 Meeting Date: September 28, 2020 Item Title: Approval of the General Financial Standards BACKGROUND

Financial standards are a key element of sound fiscal administration. Their scope and complexity varies with the complexity of an organizations capital and operating structure as well as environmental considerations and the needs of the Board and management and other stakeholders.

Financial standards were last approved by Board action in 2002.

GENERAL FINANCIAL STANDARDS

The proposed General Financial Standards are:

1. The Board of Directors (“Board”) of the Fort Worth Transportation Authority (“Trinity Metro”) shall review and adopt a set of General Financial Standards periodically, but no less frequently than every five years.

2. Financial reporting shall be in accordance with Generally Accepted Accounting Principles (GAAP) and Government Accounting Standards Board (GASB) standards or as otherwise prescribed by law or regulation.

3. The fiscal year-end for financial reporting purposes shall be September 30.

4. Funds of Trinity Metro shall be invested within the Investment Policy guidelines of Board Resolution 2020-01 adopted on October 28, 2019, as revised from time to time, and in compliance with applicable State law, including Section 452.102 of the Texas Transportation Code, Article 717q V.T.C.S., the Texas Public Funds Investment Act, and other applicable law and regulations.

5. An independent accounting firm shall examine at least annually Trinity Metro’s financial statements, annual single audit reporting and other financial statements or reports as otherwise required by law or regulation.

6. The Board shall receive a Preliminary Budget for the next fiscal year no later than August of each fiscal year for the upcoming fiscal year. Once accepted by the Board, the Preliminary Budget will be mailed to member cities who be given at least 30 days for comment. The Board shall adopt the Final Budget no later than September 30 of each year.

7. The Board must approve amendments to the operating or capital budget after the final budget is formally adopted. The President/Chief Executive Officer shall have the authority to allocate approved amounts between departments but not to change the overall approved budgeted total expenditures for the fiscal year.

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Item Number: FAC2020-25 Meeting Date: September 28, 2020 Item Title: Approval of the General Financial Standards Page: 2

8. The Board shall receive a Five-Year Forecast of operating results and capital asset activity which shall include expenditures for asset replacement and expansion projects and any debt acquisition or service, at least every three years on or before March 31 of the then fiscal year included in the forecasted period.

9. The Board will approve all project or capital expenditures before the amounts are committed if the total for the project or expenditure exceeds $50,000 or if subsequent revision of costs previously approved exceeds $50,000.

10. Trinity Metro will maintain cash reserves to accommodate variations in funding resources and cash requirements. These cash reserves will be equal for each annual fiscal reporting period to ten percent of the prior fiscal year’s annual sales tax revenues recognized for financial reporting purposes. Any increase or decrease in the reserve as so determined, and revised annually, will be achieved over a five year period by a ratable increase or decrement to the reserve previously established.

11. The cash reserves of Trinity Metro will be available to meet commitments if such reserves are required to meet funding needs due to variations in funding resources or cash requirements. In such event the Board will approve the expenditure of the reserves.

12. Trinity Metro shall maintain appropriate insurance coverages in light of the Net Position of Trinity Metro.

13. The Net Position of the Trinity Metro and, as appropriate, cash balances will include amounts restricted by operating agreements entered into to support the activities of Trinity Metro.

14. Trinity Metro may not enter into a debt or financing agreement unless the transaction is in full compliance with the Trinity Metro’s enabling statutes, all applicable provisions of the Texas Transportation Code and other applicable laws and regulations.

RECOMMENDATION

We request the Finance and Audit Committee recommend the General Financial Standards enumerated above to the Trinity Metro Board of Directors for adoption.

Approved by: Sep-22-2020

FRED CROSLEY, VP/CHIEF FINANCIAL DATE PRESIDENT/CEO OFFICER

Page 19 DocuSign Envelope ID: 45004C99-5423-4757-946E-00614C74D43A

FINANCE AND AUDIT COMMITTEE ACTION ITEM

Item Number: FAC2020-26 Meeting Date: September 28, 2020 Item Title: Approval of the FY2021 Operating and Capital Budgets

OPERATING AND CAPITAL BUDGETS

The preliminary FY2021 Operating and Capital budgets were presented at the Finance & Audit Committee meeting held on August 24, 2020. During the meeting the budgets were discussed in detail and reviewed. Preliminary approval was given at the August 24, 2020 Board meeting, and the budgets were made available to member city mayors and city council members as is Trinity Metro’s policy. As of September 11, 2020, we have not received any requested changes from our member cities.

RECOMMENDATION We request the Finance and Audit Committee recommend to the Trinity Metro Board of Directors to adopt the FY2021 Operating and Capital Budgets attached.

Approved by: Sep-21-2020

FRED CROSLEY, VP/CHIEF FINANCIAL DATE PRESIDENT/CEO OFFICER

Page 20 Trinity Metro Fiscal 2021 Operating Budget (All Amounts in $000’s)

FY2021 Budget Operating Revenue Fixed Route $ 4,192 Para-transit 865 TRE 1,736 TEX Rail 339 Total Operating Revenue 7,132

Other Revenue Sales Tax 57,112 Investment 80 Advertising 500 Operating Grants 27,345 CARES Act 15,161 Capital Grants 59,634 Contributions from Grapevine 6,275 Contributions from Partners 3,910 Miscellaneous 459 Rental Income 712 Fort Worth Bike Share Revenue 417 Total Other Revenue 171,605

Total Revenue 178,737

Operating Expense Salary and Benefits 48,329 Services 58,979 Fuels and Lubricants 1,222 Tires and Tubes 469 Maintenance Materials 3,001 Supplies and Materials 1,235 Utilities 1,690 Insurance 7,657 Taxes and Fees 80 Interest Expense 2,150 Miscellaneous 952 Total Operating Expense 125,765

Net Available for Capital Expenditures and Reserves $ 52,972

Non-Cash Depreciation $ 57,479

Page 21 Trinity Metro Fiscal 2021 Capital Expenditures (All Amounts in $000’s)

FY2021 Budget Project Name Twenty 40-ft Bus Replacements$ 11,655 Four BRT Bus Replacements for TRE Link 2,342 Seven ACCESS Vehicle Replacements 962 Grove Street Design and Renovations 6,173 Underground Fuel Tanks Replacement 100 Re-Key All Buildings 20 TRE Capital Maintenance 7,743 Trinity Lakes Station 17,548 TRE Grade Crossings 397 Automated Fare Collection System 909 Intelligent Transportation System 1,708 IT Equipment Replacement 66 Non-Revenue Vehicle Purchases 385 BRT Concept Development 244 HVAC Replacements 132 DriverMate CAD/AVL 73 Bus Stop Manager 143 Modem Upgrade from 3G to 4G 151 Thermal Cameras 133 Articulated Lift Boom 52 HRP Fire System Upgrade 500 TEXRail Capital Maintenance 83 New TRE Capital Maintenance 244 Cyber Security Server and Firewall Upgrades 1,270 Facility Vehicle Replacement 75 Electric Bus Expansion and Charger 3,361 TEXRail FFGA 16,320 Total Expenditures $ 72,790

Page 22 DocuSign Envelope ID: 45004C99-5423-4757-946E-00614C74D43A

FINANCE AND AUDIT COMMITTEE ACTION ITEM

Item Number: FAC2020-27 Meeting Date: September 28, 2020 Item Title: Lease Financing for Transit Buses

BACKGROUND

On March 8, 2019, Trinity Metro issued Request for Proposal (RFP) #19-T032 for the purchase of twenty (20) 40’ heavy-duty transit buses and four (4) 35’ BRT commuter coaches to be used for both suburban express service and general service on urban arterial streets. On August 26, 2019, BA2019- 77, Trinity Metro Board of Directors approved the award to purchase buses from Gillig, LLC for a total amount not to exceed $13,997,139 (including contingency).

Trinity Metro, like many other transportation agencies across the country, has seen an impact to transit operating revenues due to COVID-19 and the associated impacts on revenues and available liquid capital. In response, Trinity Metro conducted an RFP for lease financing the buses acquired under RFP #19-T032 to increase immediately available liquid capital.

Trinity Metro’s ability to consummate the lease financing proposed will be determined after discussions and receipt of any requisite approvals from our primary lender and the Federal Transit Administration (FTA) as deemed necessary.

PROCUREMENT

In accordance with Trinity Metro procurement policy, Request for Proposal (RFP #20-T051) for Lease Financing for Transit Buses was issued on July 29, 2020.

Four firms responded to the RFP and complied with the RFP solicitation requirements. Responses and rates were received from:

FIRMS RATE TOTAL PAYMENTS TOTAL INTEREST

Bank of America 1.054% $14,102,880.17 $ 513,425.17

Frost Bank 2.80% $14,980,495.76 $1,391,040.76

JPMorgan Chase Bank N.A. 1.112% $14,131,509.81 $ 542,054.81

4 King Capital 2.587% $14,839,692.00 $1,250,237.00

Proposal documents were evaluated by Trinity Metro staff against a matrix of requirements, and ranking was established by the evaluation committee.

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Item Number: FAC2020-27 Meeting Date: September 28, 2020 Item Title: Lease Financing for Transit Buses Page: 2

Based on the evaluations, JP Morgan Chase Bank N.A. was rated the highest in score and is recommended for award.

The Trinity Metro Procurement Department has followed procurement policy for this Request for Proposal and is in compliance with all applicable Federal, State, and Trinity Metro procurement requirements.

FINANCING

Funds for the lease payments are planned in the proposed FY2021 operating budget. Funding for subsequent years will be included in the annual budget for each year as approved by the Board.

DBE UTILIZATION

A Disadvantaged Business Enterprise (DBE) subcontracting goal of 5% was established for this solicitation. This nature of the work, however, does not lend itself to subcontracting. JP Morgan Chase Bank will self-perform this work.

RECOMMENDATION

We request the Finance & Audit Committee recommend to the Trinity Metro Board of Directors to authorize the President/Chief Executive Officer to enter into a lease agreement with JP Morgan Chase Bank, N.A. for a term not to exceed seven years for a not-to-exceed amount of $14,151,509.81 including incidental transaction costs not to exceed $20,000.

Approved by: Sep-21-2020

FRED CROSLEY, VP/CHIEF FINANCIAL DATE PRESIDENT/CEO OFFICER

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FINANCE AND AUDIT COMMITTEE ACTION ITEM

Item Number: FAC2020-28 Meeting Date: September 28, 2020 Item Title: Purchase of Electric Buses and Charging Station BACKGROUND

With the current and anticipated expansion of transit services within Tarrant County, Trinity Metro requires additional revenue vehicles to support current and future service needs. To further enhance our commitment to reducing emissions and compliance with the Clean Fleet Policy and DFW Clean Cities (DFWCC) Coalition, Trinity Metro is seeking to purchase additional electric-powered-buses with zero emissions and a supporting on route charging station. These buses will enhance and continue to support the new circulator route connecting the cultural district on West 7Th street with downtown attractions. On April 23, 2018, FWTA Board of Directors Action BA2018-040 authorized Trinity Metro’s President/Chief Executive Officer to enter into an agreement with Newflyer of America, Inc., to purchase Electric buses and charging stations based on the Request for Proposal (RFP #17-T046) that included options to purchase up to ten (10) 35’ battery electric buses. Trinity Metro would like to exercise an option to purchase two (2) electric buses along with a supporting on route charging station to be installed at Fort Worth Central Station.

AUTHORIZATION AND COST HISTORY:

The cost for the buses to be purchased includes a Producer Price Index (PPI) adjustment increase and is $884,790.51 per bus. The cost for the purchase and installation of the supporting on route charging station is $1,431,308.96.

PROCUREMENT

The Trinity Metro Procurement Department has followed procurement policy with RFP 17-T046 and is in compliance with all applicable Federal, State, and Trinity Metro’s procurement requirements.

FINANCING

Funds are included in the Trinity Metro proposed FY2021 Capital Budget to finance this project. Federal funding will be provided through Congestion Mitigation and Air Quality (CMAQ) funds.

Page 25 Page 26 DocuSign Envelope ID: 45004C99-5423-4757-946E-00614C74D43A

FINANCE AND AUDIT COMMITTEE ACTION ITEM

Item Number: FAC2020-29 Meeting Date: September 28, 2020 Item Title: Oils and Lubricants

BACKGROUND Trinity Metro maintenance requirements include large quantities of oil and lubricants for vehicle fleet use. The requirement to provide various types and sizes of oils and lubricants is contracted to firms to achieve consistency, efficiency and cost savings.

PROCUREMENT Trinity Metro issued an Invitation for Bid (IFB) #20-T044 for Oils and Lubricants on July 31, 2020. The IFB was advertised on Trinity Metro’s website and through Trinity Metro’s electronic solicitation portal, Bonfire. Six (6) responsive and responsible bid responses were received. Bids were tabulated for the lowest cost by item, and three (3) companies are recommended for award of contracts for the items and estimated total annual cost: Supplier/Item Estimated Annual Total Estimated Cost Annual Cost

Ataram LLC

 CNG Engine Oil for Cummins engines $ 60,000.00  Multi-Purpose Gear Lubricant $ 10,192.00  50/50 Antifreeze $ 16,750.00  Chassis Grease $ 1,500.00  Hydraulic Lift Oil $ 2,120.00  15W-40 Heavy Duty Engine Oil $ 1,400.00  SAE 40 Low Ash Natural Gas Engine $ 1,675.00 Oil  Transmission Fluids $ 54,175.00  Engine Oil - 5W-30 $ 5,225.00 Total: $153,037

Fidelity Fuels and Specialty Products

 Raw Antifreeze $ 1,459.92  Diesel Fuel $ 1,000.00 Total: $2,459.92

Senergy Petroleum Marketing

 Summit NGL-444 Compressor Oil $ 12,069.75  Engine Oil - 5W-30 $ 5,740.00  Unleaded Fuel $ 9,050.00  Diesel Red $ 1,420.00 Total: $28,279.75

Page 27 Page 28

COMMITTEE REPORTS

Page 29

COMMUTER RAIL COMMITTEE INFORMATION ITEM

Item: TEXRail and Trinity Railway Express (TRE) Meeting Date: September 28, 2020 Update

Jon Erik Arjanen, Chief Operating Officer / Vice President of Rail, will present an update on TEXRail and Trinity Railway Express (TRE).

Page 30 TEXRail Report July 2020

Jon-Erik "AJ" Arjanen COO/VP of Rail September 2020

Page 31 TEXRail Safety

Days without a lost time injury: ● Transportation/Maintenance of Equipment - 933 ● Maintenance of Way/Signal - 3

Page 32 TEXRail On-Time Performance 99.8% 99.3% 99.2% 99.3% 99.4% 99.6% 99.5% 99.2% 98.9% 100.0% 97.0% 98.3% 98.3% 95.0% 96.9% 95.4% 96.1% 94.5% 94.4% 90.0% 92.5%

85.0%

80.0%

75.9% 75.0%

70.0%

65.0%

60.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY19 FY20 Goal -- 97%

Page 33 TEXRail Monthly Ridership

60,000

51,211 50,000 44,741 43,795 43,757 41,943 42,637 40,276 41,919 39,031 39,154 40,000 35,878 33,589

30,000 32,998 28,476

20,000

15,064 10,000 14,067 14,145 10,478

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

23 22 FY19 FY20 3 4 5 5 * FY19 YTD Ridership: 321,050 FY20 YTD Ridership: 304,196 Wkd Sat Sun

July 2020 July 2019

* January 2019 free service included

Page 34 TEXRail Average Weekday Ridership

1,800 1,699

1,600 1,485 1,429 1,463 1,435 1,371 1,400 1,328 1,311 1,241 1,265 1,200 1,095 1,047 1,000 1,026 959 800

600

400 463 461 495 385 200

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY19 FY20

Page 35 TEXRail Average Saturday Ridership

2,500

1,978 1,977 2,000 1,909 1,967 1,966 1,666 1,528 1,747 1,737 1,768 1,494 1,500 1,388 1,170

1,000

816 500 505 425 462 300 0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY19 FY20

Page 36 TEXRail Average Sunday Ridership

1,800

1,600 1,460 1,447 1,596 1,377 1,400 1,538 1,278 1,261 1,213 1,207 1,200 1,065 1,210 1,210 1,000 1,056

800 822 600

400 495 446 457 369 200

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY19 FY20

Page 37 TEXRail Average Weekday Ridership

141 DFW Airport Terminal B 284 6 DFW Airport North 15 49 Grapevine/Main Street 206 49 North Richland Hills/Smithfield 180 41 North Richland Hills/Iron Horse 92 35 Mercantile Center 71 21 North Side 49 81 Fort Worth Central 262 72 Fort Worth T&P 153

0 50 100 150 200 250 300 July 2020 July 2019

Page 38 TEXRail Average Saturday Ridership

114 DFW Airport Terminal B 287 5 DFW Airport North 10 72 Grapevine/Main Street 389 51 North Richland Hills/Smithfield 239 42 North Richland Hills/Iron Horse 95 35 Mercantile Center 45 34 North Side 89 52 Fort Worth Central 326 57 Fort Worth T&P 186

0 50 100 150 200 250 300 350 400 450 July 2020 July 2019

Page 39 TEXRail Average Sunday Ridership

143 DFW Airport Terminal B 289 2 DFW Airport North 16 50 Grapevine/Main Street 211 32 North Richland Hills/Smithfield 177 40 North Richland Hills/Iron Horse 86 27 Mercantile Center 39 16 North Side 55 73 Fort Worth Central 248 74 Fort Worth T&P 140

0 50 100 150 200 250 300 350 July 2020 July 2019

Page 40 TRE Report July 2020

Jon-Erik "AJ" Arjanen COO/VP of Rail September 2020

Page 41 TRE Safety

Days without a lost time injury: ● Transportation/Maintenance of Equipment - 704 ● Maintenance of Way/Signal - 93

Page 42 TRE On-Time Performance

100.0% 98.7% 97.9% 98.2% 98.0% 97.9% 97.3% 96.7% 96.4% 94.8% 95.0% 97.4% 95.0% 95.3% 95.1% 94.9% 95.0% 94.2% 94.1% 94.6% 93.1% 92.5% 90.0% 90.5% 89.2%

85.0%

80.0%

75.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY19 FY20 Goal -- 97%

Page 43 TRE Monthly Ridership

250,000 229,669

200,000 207,909 172,496 156,507 161,629 157,357 153,874 147,462 142,035 144,106 142,857 150,000 136,028 140,886 152,839 147,144 143,268 135,589

100,000 110,765

50,000 45,686 43,797 45,332 44,247

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

23 22 FY19 FY20 3 4 5 5 FY19 YTD Ridership: 1,534,634 FY20 YTD Ridership: 1,143,105 Wkd Sat Sun

July 2020 July 2019

Page 44 TRE Average Weekday Ridership

9,000 8,246 8,000 6,923 6,881 7,000 7,655 6,658 6,710 6,613 6,039 6,152 6,114 5,945 5,869 5,790 6,000 6,409 6,625 6,193 5,902 5,000

4,000 4,585

3,000

2,000 1,797 1,845 1,826 1,763 1,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY19 FY20

Page 45 TRE Average Saturday Ridership

8,000

6,932 7,000

6,000

5,000 5,352 4,403 4,143 3,395 3,777 4,000 3,315 3,061 2,756 3,000 3,328 3,336 2,596 2,292 2,399 2,354 2,958 2,694 2,000 2,463

1,000 1,537 1,378 1,291 1,230

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY19 FY20

Page 46 TRE Average Weekday Ridership

433 EBJ Union 1,475 156 Victory 759 149 Medical Market Center 458 173 Downtown Irving Heritage Crossing 492 92 West Irving 221 139 CentrePort 703 92 Bell 408 112 Richland Hills 448 221 Fort Worth Central 612 196 Fort Worth T&P 539 0 200 400 600 800 1,000 1,200 1,400 1,600 July 2020 July 2019

Page 47 TRE Average Saturday Ridership

312 EBJ Union 565 127 Victory 336 63 Medical Market Center 84 171 Downtown Irving Heritage Crossing 239 62 West Irving 82 77 CentrePort 225 40 Bell 89 84 Richland Hills 124 156 Fort Worth Central 402 138 Fort Worth T&P 254 0 100 200 300 400 500 600 July 2020 July 2019

Page 48 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM

Item: Operations Update Meeting Date: September 28, 2020

Wayne Gensler, Chief Operating Officer / Vice President of Bus and Paratransit, will present an update on Operations.

Page 49 Operations Report July 2020

Wayne Gensler COO/VP of Bus and Paratransit September 2020

Page 50 Fixed Route On-Time Performance

100.0% 97.0% 96.0% 96.0% 96.0% 95.0% 93.0% 92.0% 92.0% 92.0% 92.0% 92.0% 91.0% 90.0% 90.0% 90.0% 90.0% 89.6% 89.5% 90.0% 90.0% 89.0% 89.0% 89.3% 85.0% 88.0%

80.0%

75.0%

70.0%

65.0%

60.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY19 FY20 Goal Above 88%

Page 51 Fixed Route Miles Between Road Calls 30,000

25,000

20,000

15,000

10,000

5,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY19 11,241 15,025 16,111 24,440 15,867 20,296 13,194 12,121 9,474 11,086 9,048 8,758 FY20 9,858 11,364 10,828 19,522 17,580 13,134 15,141 17,390 13,128 22,422

Goal Above 10,200

Page 52 Preventable Major Collisions Fixed Route per 100K Miles 0.80

0.70

0.60

0.50

0.40

0.30

0.20

0.10

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY19 0.58 0.39 0.60 0.19 0.20 0.19 0.37 0.55 0.38 0.18 0.18 0.00 FY20 0.34 0.55 0.71 0.53 0.57 0.60 0.00 0.00 0.00 0.00

Goal Below 0.15 No Collisions

Page 53 Preventable Collisions Fixed Route per 100K Miles 3.00

2.50

2.00

1.50

1.00

0.50

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY19 2.53 2.54 1.80 0.56 1.18 0.95 0.74 1.28 0.75 0.74 1.78 1.12 FY20 1.89 1.65 2.49 1.41 1.90 1.60 1.59 0.78 0.98 0.78

Goal Below 1.22

Page 54 Non-Preventable Collisions Fixed Route per 100K Miles 12.00

10.00

8.00

6.00

4.00

2.00

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY19 2.72 2.35 2.40 2.42 2.17 5.50 7.58 4.40 5.47 2.95 6.77 10.11 FY20 9.11 6.23 3.20 4.95 7.21 5.01 6.08 7.84 1.47 0.78

Page 55 ACCESS On-Time Performance

100.0% 96.9% 96.6% 96.2% 96.0%

95.0% 92.2% 90.0% 90.0% 85.0% 84.0% 88.0% 85.0% 83.0% 87.0% 86.0% 86.0% 86.0% 80.0% 85.0% 83.0% 83.0% 80.0% 82.0% 82.0% 81.0%

75.0% 76.0%

70.0%

65.0%

60.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY19 FY20 Goal Above 88%

Page 56 ACCESS Miles Between Road Calls 45,000

40,000

35,000

30,000

25,000

20,000

15,000

10,000

5,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY19 10,184 39,728 13,280 36,487 20,968 32,291 11,287 19,033 12,158 12,778 14,905 6,678 FY20 7,929 36,318 36,396 18,480 13,457 12,628 14,863 18,527 8,620 17,052

Goal Above 12,000

Page 57 Preventable Major Collisions ACCESS per 100K Miles 1.80

1.60

1.40

1.20

1.00

0.80

0.60

0.40

0.20

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY19 0.00 0.00 0.84 0.00 0.00 0.00 0.00 0.00 0.82 0.00 0.00 1.66 FY20 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

Goal Below 0.40 No Collisions

Page 58 Preventable Collisions ACCESS per 100K Miles 3.00

2.50

2.00

1.50

1.00

0.50

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY19 0.00 0.00 0.84 0.91 0.00 0.77 0.00 0.00 1.65 0.00 2.24 1.66 FY20 0.00 0.00 1.83 0.90 2.79 0.00 1.68 0.00 1.16 0.00

Goal Below 0.45 No Collisions

Page 59 Non-Preventable Collisions ACCESS per 100K Miles 7.00

6.00

5.00

4.00

3.00

2.00

1.00

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY19 0.76 1.68 0.00 0.00 3.97 1.55 4.83 2.25 1.65 2.35 2.98 0.83 FY20 4.20 6.42 1.83 3.61 3.72 5.66 0.00 0.00 0.00 0.00 No Collisions

Page 60 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM

Item: Ridership Report Meeting Date: September 28, 2020

Wayne Gensler, Chief Operating Officer / Vice President of Bus and Paratransit, will present the Ridership Report.

Page 61 Ridership Report July 2020

Wayne Gensler COO/VP of Bus and Paratransit September 2020

Page 62 System-wide Monthly Ridership

900,000 799,002 800,000 697,898 709,748 691,939 655,076 660,911 662,039 671,791 662,934 677,702 680,475 700,000 653,547 640,286 704,460 600,000 624,566 611,267 610,497 500,000 561,549 506,523 400,000

300,000 339,623 315,210 293,971 311,338 200,000

100,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

23 22 FY20 FY19 *FY19 3 4 5 5 *FY19 YTD Ridership: 6,525,572 FY20 YTD Ridership: 5,233,099 Wkd Sat Sun

July 2020 July 2019

Page 63 Fixed Route Monthly Ridership

500,000 473,458 454,837 439,634 444,120 450,000 421,893 431,894 427,985 430,842 415,687 408,529 410,867 416,266 443,633 400,000 415,826 408,994 350,000 381,025 386,571

300,000 326,418

250,000 254,152 200,000 230,286 228,539 213,431 150,000

100,000

50,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

23 22 FY19 FY20 3 4 5 5 FY19 YTD Ridership: 4,167,710 FY20 YTD Ridership: 3,398,220 Wkd Sat Sun

July 2020 July 2019

Page 64 TRE Monthly Ridership

250,000 229,669

200,000 207,909 172,496 153,874 156,507 161,629 157,357 147,462 142,035 144,106 142,857 150,000 136,028 140,886 152,839 147,144 143,268 135,589

100,000 110,765

50,000 45,686 43,797 45,332 44,247

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

23 22 FY19 FY20 3 4 5 5 FY19 YTD Ridership: 1,534,634 FY20 YTD Ridership: 1,143,105 Wkd Sat Sun

July 2020 July 2019

Page 65 TEXRail Monthly Ridership

60,000

50,000 51,211 43,757 41,919 42,637 40,276 44,741 39,031 39,154 40,000 43,795 41,943 35,878 33,589

30,000 32,998 28,476

20,000

15,064 10,000 14,067 14,145 10,478

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

23 22 FY19 FY20 3 4 5 5 * FY19 YTD Ridership: 321,050 FY20 YTD Ridership: 304,196 Wkd Sat Sun

July 2020 July 2019

* January 2019 free service included

Page 66 ACCESS Monthly Ridership

35,000 32,671 31,138 30,138 29,421 29,448 29,490 29,365 28,958 28,560 30,000 27,646 27,654 27,627 30,614 28,401 25,000 26,966 27,030 27,048

20,000 20,803

15,000 15,682 15,339 13,176 10,000 11,964

5,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

23 22 FY19 FY20 3 4 5 5 FY19 YTD Ridership: 293,418 FY20 YTD Ridership: 217,023 Wkd Sat Sun

July 2020 July 2019

Page 67 Other Services Monthly Ridership

25,000 23,318 23,370 23,441 23,041 22,678 21,312 21,187 21,554 21,211 20,399 21,181 19,521 20,000 20,247 19,986 19,378 20,006 20,061 17,289 15,000

12,412 10,000 11,512 10,821 10,012

5,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

23 22 FY19 FY20 3 4 5 5 FY19 YTD Ridership: 208,760 FY20 YTD Ridership: 170,555 Wkd Sat Sun

July 2020 July 2019

Page 68 Fixed Route Revenue

700,000 $641,814 $641,254 $633,106 $613,564 $589,225 $586,229 600,000 $538,239 $549,929 $527,980 $471,851 $573,662 $439,767 $497,058 500,000 $585,928 $501,237 400,000 $400,796 $403,314 $365,240 300,000 $302,348 $282,868 200,000

100,000 $133,936

$70,495 0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

23 22 FY19 FY20 3 4 5 5 FY19 YTD Revenue: $5,544,358 FY20 YTD Revenue: $3,691,273 Wkd Sat Sun

July 2020 July 2019

Page 69 ACCESS Revenue

180,000 $164,368 160,000

140,000

120,000 $105,983 $98,145 $122,239 100,000 $89,904 $87,789 $89,261 $87,078 $83,326 $83,256 $80,008 $79,005 80,000 $88,961 $79,730 $78,649 $76,991 60,000 $72,528

40,000 $40,385 $39,836 20,000 $27,717 $24,426 $17,254 0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

23 22 FY19 FY20 3 4 5 5 FY19 YTD Revenue: $900,201 FY20 YTD Revenue: $646,304 Wkd Sat Sun

July 2020 July 2019

Page 70 Summary

July 2020 Bus ACCESS TRE TEXRail System Wide

Recovery Ratio 7.69% 3.47% 9.67% 0.92% 5.34%

Average Fare per Boarding $1.19 $2.60 $0.78 $1.20 $1.20

FY2020 - FYTD Bus ACCESS TRE TEXRail System Wide

Recovery Ratio 9.66% 5.47% 9.60% 1.25% 7.07%

Average Fare per Boarding $1.09 $2.98 $1.15 $0.81 $1.17

Page 71 August COVID Service Highlights • Provided 11,219 trips to Medical District on Fixed Route service • Provided 8,501 medical and grocery trips on Paratransit service • Provided 6,680 dialysis trips on Paratransit service • Provided 1,220 work trips on ZIPZONES • Provided 377 trips on Near Southside ZIPZONE

Page 72 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM

Item: September 2020 Marketing & Communications Meeting Date: September 28, 2020 Report

Melissa Chrisman, Vice President of Marketing & Communications, will present an update on Marketing & Communications.

Page 73 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM

Item Number: Marketing & Communications Update Meeting Date: Sept. 28, 2020

PAID MEDIA – UPDATE

CAMPAIGN NAME: NEAR SOUTHSIDE ZIPZONE LAUNCH - ZIP IN. ZIP SOUTH.

TIMEFRAME: JULY – AUGUST 2020

RIDERSHIP GOAL: 15 AVERAGE DAILY RIDES BY AUG. 31, 2020

RESULTS FINAL: 12 AVERAGE DAILY RIDES THROUGH AUG. 31, 2020 GOAL NOT MET

Paid social media campaign resulted in 6,431 ad engagements toward a goal of 6,000 – GOAL EXCEEDED. PAID MEDIA – NEW

CAMPAIGN NAME: THE DASH – WE’VE MISSED YOU

TIMEFRAME: SEPTEMBER – OCTOBER 2020

RIDERSHIP GOAL: 103 AVERAGE DAILY RIDES BY OCT. 31, 2020

BENCHMARK: 83 AVERAGE DAILY RIDES IN AUGUST 2020

RESULTS TO DATE: 86 AVERAGE DAILY RIDES AS OF SEPTEMBER 9

TACTICS: DIGITAL, SOCIAL MEDIA, TARGETED EMAIL

URL: RIDETRINITYMETRO.org/DASHandREDISCOVER

Page 74 PROMOTION – NEW

CAMPAIGN NAME: A BETTER CONNECTION – PUBLIC INVOLVEMENT PHASE 1

TIMEFRAME: AUGUST 2020

CAMPAIGN GOAL: 600 COMPLETED SURVEYS

RESULTS FINAL: 985 COMPLETED SURVEYS GOAL EXCEEDED TACTICS: DIGITAL, SOCIAL MEDIA, TARGETED EMAIL, FB LIVE, PRINT

Paid social media campaign resulted in 1,163 ad clicks to the website, 51,663 people reached, 136,746 ad views.

Page 75 EARNED MEDIA – AUGUST RESULTS

NATIONAL/INTERNATIONAL Board Chair Jeff Davis was quoted in a Mass Transit article: Fort Worth's 'bare bones' bus system will get a redesign, but funding is lacking.

TEXRail was mentioned in several articles because of its positive train control (PTC) progress:  Railway Age: FRA “highly pleased” with 98.8% PTC implementation.  Progressive Railroading: FRA: PTC operating on nearly all route miles as of Q2.  Mass Transit: Q2 2020 PTC update: Two commuter railroads removed from “at risk” list, two remain.  Global Railway Review: FRA releases U.S. railroads’ Q2 PTC implementation progress.  Transportation Today News: FRA publishes positive train control implementation status update. Jon-Erik “AJ” Arjanen, vice president and COO of rail, was quoted in a Mass Transit article: Trinity Metro is patrolling this Fort Worth train station with . . . a robot? Jon-Erik “AJ” Arjanen, vice president and COO of rail, was quoted in an MSN article: Trinity Metro is patrolling this Fort Worth train station with . . . a robot? Jon-Erik “AJ” Arjanen, vice president and COO of rail, was featured in news stories about ROSA (Responsive Observation Security Agent) in multiple markets. LOCAL/REGIONAL Board Chair Jeff Davis was quoted in a Fort Worth Magazine article: 20 ways to make Fort Worth (even) better. (See section on Ride Public Transportation.) TEXRail was mentioned in several articles about the Hotel Vin opening:  Dallas Morning News: Take a look inside the new Hotel Vin in Grapevine.  Fort Worth Magazine: Hotel Vin opens in Grapevine.  Community Impact Newspaper: Get a sneak peek of Hotel Vin before Labor Day weekend grand opening.  Culture Map Dallas: New wine-inspired Hotel Vin makes sparkling debut in Grapevine.  Culture Map Fort Worth: New wine-inspired Hotel Vin pops the cork in historic Grapevine. Wayne Gensler, vice president and COO of bus and paratransit, was quoted in a Fort Worth Business Press article: Trinity Metro seeking public participation in bus system redesign. Wayne Gensler, vice president and COO of bus and paratransit, was also quoted in an article on the City of Fort Worth website: Trinity Metro launces A Better Connection – bus system redesign and implementation plan. Trinity Metro was included in a Texas Climate News article: Public transportation may see dramatic makeover in post-pandemic world. TEXRail was mentioned in a Paper City Magazine article: New boutique hotel and showcase food hall to give Grapevine more destination clout. Board Chair Jeff Davis was quoted in a Fort Worth Star-Telegram article: Fort Worth’s ‘bare bones’ bus system will get a redesign, but funding is lacking.

Page 76

Wayne Gensler, vice president and COO of bus and paratransit, was quoted in a Seniorific News article: Trinity Metro launches A Better Connection.

Trinity Metro was mentioned in a Fort Worth Star-Telegram article: How this old gravel mine may become Fort Worth’s hottest transit-oriented development.

TEXRail was mentioned in a Dallas Morning News article: New Grapevine hotel to hold “micro opening” next month amid pandemic precautions.

SHARED MEDIA – AUGUST RESULTS

SHARED MEDIA RESULTS SUMMARY: SOCIAL MEDIA HIGHLIGHTS

TOTAL ENGAGEMENTS: 5,054 (4,810 IN JULY)

TOTAL MESSAGES SENT: 141 (160 IN JULY)

TOTAL FOLLOWERS GAINED: 83 (199 IN JULY)

TOTAL IMPRESSIONS: 112,645 (148,247 IN JULY)

Page 77 OWNED MEDIA – AUGUST

OWNED MEDIA RESULTS SUMMARY: GOVDELIVERY EMAIL/TEXT MARKETING

BULLETINS SENT: 21 (33 IN JULY)

TOTAL RECIPIENTS: 110,038 (175,825 IN JULY)

EMAIL OPENS: 17,350 (30,960 IN JULY)

EMAIL OPEN RATE: 18% (21% IN JULY)

LINK CLICKS: 2,150 (2,692 IN JULY)

TOTAL SUBSCRIBER PROFILES 19,637 (19,293 IN JULY)

TOTAL SUBSCRIPTIONS 157,780 (154,187 IN JULY)

OWNED MEDIA RESULTS SUMMARY: TRINITY METRO WEBSITE

90000

80000

70000

60000

50000

40000

30000

20000

10000

0 Visitors Page views

June July August

TRINITY METRO EASYRIDE – AUGUST RESULTS

Total EASYRIDE organizations Total EASYRIDE participants Monthly EASYRIDE revenue (includes online and in-person sales)

71 (+/- 0) 1,602 (+/-0)* $3,900 (+$2,880)

*includes City of Fort Worth

Page 78 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM

Item: Customer Relations Report Meeting Date: September 28, 2020

Detra Whitmore, Vice President of Customer Experience, will present an update on Customer Relations.

Page 79 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM

Item Number : Customer Relations Report Meeting Date: Sept . 28, 2020

CUSTOMER CARE CALL CENTER

CUSTOMER EXPECTATION SERVICE EHHANCERS! Communication can be difficult when there are language barriers. To provide excellent customer service to all of our customers, we have a staff of 16 Customer Care Representatives, including some that speaks Spanish. We also have a language line that is utilized when the need arise to help with translation with other languages as well.

35000 29,415 31,665 29,701 28,955 28,328 30000 27,539 26,329 24,908 26,213 24,809 27,358 28,809 25000 26,219 24,772 26,919 26,988 27,595 20000 26,613

15000 16,429 16,679 16,100 12,391 10000

5000

0 Aug Sept Oct Nov Dec Jan Feb March April May June July

FY2019 FY2020

Page 80 CUSTOMER RELATIONS- Adopt-A-Stop Program

60 56 Adopted Stops

50

40

30 24 19 Goal 20 20 13

10

0 FY2017 FY2018 FY2019 FY2020

Clean, litter free bus stops improve the communities’ appearance and increases ridership. Transit customers feel the sense of safety and security while waiting at nice, clean bus stops. The community has really helped to support clean bus stops. We now have 112 bus stops adopted system- wide!

Due to Covid-19, we have decided to postpone our 2 nd Annual Bus Stop Cleanup Day. Instead, we will be collaborating with City of Fort Worth, Keep Fort Worth Beautiful in their neighborhood Litter Stomp. This event is schedule to take place October 17, 2020 from 8am – 11am.

The Transit ENVOY program is new to Trinity Metro and was created in October 2019. We currently have a diverse team of five individuals who are in the community on a daily basis promoting our transit services. You may see them at various bus stops, at rail station platforms, or even riding the buses and trains assisting customers. We perform travel training, Ride A-longs and participate in various Career Days at FWISD schools.

In November, we started conducting on board surveys, to obtain feedback from our customers.

Page 81

Public Outreach:

 Community Events (6)  Transit 101 Presentations  Career Day- FWISD Schools (7)  Ride A-longs with Senior Citizens/ Students  Travel Training with Catholic Charities clients  MHMR Clients Travel Training  Onboard Surveys – Spanish/English (over 1000)  A Better Connection Public Outreach – Spanish/English surveys

600 84 82 83 85 85 90 75 73 75 76 553 80 500 499 545 534 538 553 495 492 495 61 70 400 60 454 50 300 40 200 30 20 100 10 0 0

Vanpool Number of participants

Page 82 FINANCE & AUDIT COMMITTEE INFORMATION ITEM

Item: Finance Update Meeting Date: September 28, 2020

Fred Crosley, Chief Financial Officer/ Vice President, will present an update on Finance.

Page 83 Fort Worth Transportation Authority Balance Sheet

As of July 31, 2020 (Unaudited) CURRENT ASSETS Cash reserved for Operations and Insurance Claims $11,000,000 Cash restricted for Rail Vehicles 809,049 Unrestricted cash and cash equivalents 55,904,875 Receivables 22,846,891 Inventory 2,151,621 Prepaid 3,091,744 Total Current Assets 95,804,180 FIXED ASSETS Work in Progress 39,994,995 Land 155,314,206 Buildings 152,349,637 Building Improvements 4,023,746 Machinery and Equipment 361,299,815 Improvements other than Buildings 733,914,444 Intangible Assets 18,897,291 1,465,794,134 Less: Accumulated Depreciation & Amortization (294,473,712) Total Fixed Assets 1,171,320,422 TOTAL ASSETS $1,267,124,603

LIABILITIES AND NET ASSETS

CURRENT LIABILITIES Accounts Payable and Accrued Liabilities $17,222,906 Payroll Liabilities 3,137,552 Unearned Revenue 1,232,556 Unearned Grant Revenue 809,049 Cash Held for FWTA Scholarship Fund 58,137 Current portion of LT Payable to State 137,764 Current portion of LT TEXRail Loan 60,000,000 Current portion of LT Due Grapevine 156,382 Total Current Liabilities 82,754,345

LONG TERM LIABILITIES Long Term Payable to State 2,605,932 Long Term Payable to City of Grapevine 3,588,341 TEX Rail Loan 60,000,000 Total Long Term Liabilities 66,194,273 TOTAL LIABILITIES $148,948,618

NET POSITION Net Investment in Capital Assets $1,024,977,736 Operating and Insurance Reserve 11,000,000 Restricted (Escrow Reserve) 2,000,000 Unrestricted 80,198,248 Page 84 TOTAL NET POSITION $1,118,175,984 Fort Worth Transportation Authority Statement of Revenues and Expenses Fiscal Year to Date July 31, 2020 (Unaudited)

Actual Budget Variance Operating Revenue: Fares Multi Modal Fares $4,759,680 $6,519,801 ($1,760,121) ACCESS Fares 646,304 917,224 (270,920) Easy Ride & Corporate 497,990 479,160 18,830 Other Revenue Sales Tax 66,041,984 69,213,300 (3,171,316) Advertising 416,670 416,670 0 Rental Income 615,802 633,513 (17,711) Other 886,688 977,212 (90,523) Total Operating Revenue: 73,865,117 79,156,879 (5,291,762)

Federal/State/Local Income: Operating Assistance Grants 35,592,101 949,722 34,642,379 Grapevine Contribution 7,000,193 8,753,106 (1,752,913) Contributions from Partners 1,093,574 1,977,822 (884,248) Total Assistance Income 43,685,868 11,680,650 32,005,219

Total Revenue $117,584,940 $90,837,529 $26,747,411

Operating Expenses Fixed Route Operations Salaries & Fringe Benefits $21,169,736 $20,727,125 ($442,611) Services 1,033,087 2,484,008 1,450,921 Fuels & Lubricants 768,289 1,311,074 542,785 Tires & Tubes, Materials and Supplies 2,027,130 1,638,734 (388,396) Utilities 85,336 17,328 (68,008) Other 9,618 20,854 11,236 Total Fixed Route Operations 25,093,197 26,199,123 1,105,926 ACCESS Operations Salaries & Fringe Benefits 4,476,256 5,059,228 582,971 Services 3,507,200 3,306,930 (200,270) Fuels & Lubricants 195,880 401,240 205,360 Tires & Tubes, Materials and Supplies 385,105 487,006 101,901 Utilities 84,566 39,750 (44,816) Total ACCESS Operations 8,650,333 9,303,204 652,871 TRE Operations Salaries & Fringe Benefits 69,397 102,209 32,812 Services 10,823,930 12,443,250 1,619,320 Other 2,675 1,200 (1,475) Total TRE Operations 11,092,249 12,546,659 1,454,409 TEXRail Operations Salaries & Fringe Benefits 393,915 417,336 23,421 Services 11,078,390 11,675,925 597,535 Other 7,318,873 7,497,542 178,670 Total TEXRail Operations 18,791,178 19,590,803 799,626 General & Administrative Salaries, Wages & Fringe Benefits 11,585,451 11,648,575 63,124 Legal Services 404,209 426,887 22,678 Security Services 1,648,136 2,075,060 426,924 Other Professional Services 2,442,551 3,878,237 1,435,687 Vehicle & Facilities Maintenance 1,411,712 2,177,034 765,323 Utilities 930,399 1,227,102 296,703 Other General & Administrative 3,908,285 4,754,266 845,980 Total General & Administrative 22,330,741 26,187,162 3,856,420 Total Operating Expenses: $85,957,699 $93,826,951 $7,869,253

Operating Income / (Deficit) $31,627,241 ($2,989,423) $34,616,664

Capital Grants 23,676,299 42,442,906 (18,766,607) Investment Income 758,021 2,053,745 (1,295,724) Depreciation (35,179,438) (38,015,850) 2,836,412 Interest expense (59,291) (59,291) (0)

Net Income / (Deficit) $20,822,832 $3,432,087 $17,390,745

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