BC Ostomy Suppliers
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British Columbia Ostomy Suppliers British Columbia Provincial Nursing Ostomy Committee August 2020 Ostomy Suppliers in British Columbia Table of Contents Payment for Ostomy Supplies………………………………………………………………………………………….2 Types of Ostomy Product Suppliers………………………………………………………………………………….4 Ostomy Suppliers: Interior…………………………………………………………………………………………………………………………….5 Northern………………………………………………………………………………………………………………………….9 Lower Mainland (Includes Vancouver/Sunshine Coast and Fraser Valley)……….……...….….15 Vancouver Island……………………………………………………………………………………………………….....23 Date of Creation/Revision………………………………………………………………………………………………28 August 2020 Page 1 Ostomy Suppliers in British Columbia Payment for Ostomy Supplies BC Pharmacare: Most BC residents are eligible for coverage for ostomy supplies under Fair Pharmacare. This plan provides coverage based on your family’s net income from 2 years previous (e.g. for 2016 the deductible is based on 2014 income). This can however, be reassessed if your income has dropped by 10% from the year your deductible was assessed. As well, you can arrange to have the deductible be spread out over the year. The deductible is the amount of money each family has to pay out of pocket before the Pharmacare program covers any costs for supplies and prescriptions. First Nations Health Authority (FNHA) or NHIB is also now using Pharmacare to cover their members’ supply costs. Pharmacare requires a one-time registration. Registration for Pharmacare can be done on-line at www.health.gov.bc.ca/pharmacare/ or by calling toll-free 1-800- 663-7100. Your ostomy order will then be processed through Pharmacare like a prescription (you do not need a prescription for ostomy supplies). The receipt the pharmacy provides to you will indicate how much you pay and how much Pharmacare is covering. 3rd Party Coverage: Third party coverage is in addition to your Pharmacare coverage, meaning the third party covers the cost of ostomy supplies that you spend as you work your way up to your deductible with Pharmacare. Third party coverage may include, but are not limited to, Pacific Blue Cross, Sun Life, Veterans’ Affairs Canada etc. If you have 3rd party coverage we recommend you check with your provider to see what coverage you have for ostomy supplies. The receipts you receive from your supplier following purchase of products will then need to be submitted to your extended health plan. Claims to extended health plans must be hand submitted on claims forms provided by the plan. Third party coverage does not allow any pharmacy to directly bill them for ostomy supplies. August 2020 Page 2 Ostomy Suppliers in British Columbia Other financial resources: Those patients with disability coverage will require a letter for coverage of their supplies under that program. Some patients are eligible for the Disability Tax Credit; discuss this with your Nurse Specialized in Wound Ostomy Continence (NSWOC), Physician or Nurse Practitioner. For more information about this credit, check out the Ostomy Canada web page at www.ostomycanada.ca as they provide information specific to the CRA Disability Tax Credit T2201. Shipping: Ostomy Suppliers may offer no-charge shipping within the province. August 2020 Page 3 Ostomy Suppliers in British Columbia Types of Ostomy Product Suppliers In British Columbia, there are 3 main types of ostomy product suppliers as listed below. During the first year after surgery, we recommend using a full-service supplier (if available) as they are able to provide supports that are not available from other types of suppliers. After the first year, patients may choose to continue to use a full-service supplier if desired. 1. Full-service ostomy product suppliers employ NSWOCs (Nurse Specialized in Wound Ostomy Continence); you may know them as ETs or “stoma/ostomy nurses”. NSWOCs are available by appointment and offer a full range of support for people with ostomies; product advice, managing leakage or skin problems, hernia support, lifestyle advice and other ostomy related education. The NSWOC availability varies from store to store and fees may apply for NSWOC services at some stores. Full-service suppliers also have other staff with knowledge of ostomy products and keep a wide variety of products in stock. 2. Ostomy product suppliers, including medical supply stores and some pharmacies, have staff knowledgeable in ostomy products and stock a variety of ostomy supplies but do not employ a NSWOC. 3. All other pharmacies do not stock ostomy supplies but can order in products for patients; it may take longer to obtain the products and the staff may not be knowledgeable about ostomy supplies. August 2020 Page 4 Ostomy Suppliers in British Columbia Information regarding list of suppliers This list has been compiled and maintained by the BC Provincial Nursing Ostomy Committee for your convenience. We do not guarantee the completeness or accuracy of this list. We also do not endorse or recommend any business or services listed herein. Interior Kelowna/West Kelowna Cooper Medical Supplies 1953 Baron Road Kelowna, B.C. V1X 6W2 Ph: 250-868-3034 Toll Free: 1-800-567-2881 Email: [email protected] Lakeside Medicine Centre 112A-2365 Gordon Drive Kelowna, B.C. V1W 3C2 Ph: 250-860-3100 Toll Free: 1-888-222-9002 Fax: 250-860-3104 Email: [email protected] Website: www.lakesidepharmacy.ca NSWOC available by appointment Medicine Shoppe 2441A Main Street West Kelowna B.C. V4T 1K5 Ph: 250-707-2952 Oliver Remedy’s Rx Oliver #105-291 Fairview Road Oliver, B.C. Ph: 250-485-0403 Penticton Rage’s Pharmacy 166-1848 Main Street Penticton, B.C. Ph: 250-493-7200 August 2020 Page 5 Ostomy Suppliers in British Columbia Information regarding list of suppliers This list has been compiled and maintained by the BC Provincial Nursing Ostomy Committee for your convenience. We do not guarantee the completeness or accuracy of this list. We also do not endorse or recommend any business or services listed herein. Interior (cont’d) Penticton cont’d Remedy’s Rx #101-399 Main Street Penticton, B.C. Ph: 250-770-0047 Skaha Rexall Phamacy 3030 Skaha Lake Road Penticton BC V2A 7H2 Ph: 250-493-8155 Fax: 250-493-7555 Vernon Nightingale Medical Supplies Ltd. #111-3400 Coldstream Avenue Vernon, B.C. V1T 8B5 Ph: 250-545-7033 Toll Free: 1-800-545-8977 Fax: 250-558-0034 Email: [email protected] Website: www.nightingalemedical.ca NSWOC available by appointment Nolan’s Pharmasave 3101 30th Avenue Vernon, B.C. V1T 2C4 Ph: 250-542-2929 Order in ostomy supplies as needed Southward Medical Supplies 2901 32nd Ave Vernon, B.C. V1T 2C4 Ph: 250-542-3334 Free shipment within Vernon August 2020 Page 6 Ostomy Suppliers in British Columbia Information regarding list of suppliers This list has been compiled and maintained by the BC Provincial Nursing Ostomy Committee for your convenience. We do not guarantee the completeness or accuracy of this list. We also do not endorse or recommend any business or services listed herein. Interior (cont’d) 100 Mile House Donex Pharmacy and Department Store 145 South Birch Avenue 100 Mile House Ph: 250-395-4004 Kamloops Healthy Life Garments #8-111 Oride Road Kamloops, B.C. Ph: 778-220-2269 Kipp Mallery Home Health Care Centre 273 Victoria Street Kamloops B.C. Ph: 250-372-0842 Toll Free: 1-800-482-0134 Nightingale Medical Supplies Ltd. Unit 211-450 Lansdowne Street Kamloops, B.C. V2C 1Y3 Ph: 250-377-8844 Toll Free: 1-877-377-8845 Fax: 250-377-8889 Email: [email protected] Website: www.nightingalemedical.ca NSWOC available by appointment Surg-Med Kamloops 25A-1967 E Trans Canada Highway Kamloops B.C. Ph: 250-425-1235 August 2020 Page 7 Ostomy Suppliers in British Columbia Information regarding list of suppliers This list has been compiled and maintained by the BC Provincial Nursing Ostomy Committee for your convenience. We do not guarantee the completeness or accuracy of this list. We also do not endorse or recommend any business or services listed herein. Interior (cont’) Williams Lake Kornak & Hamm’s Pharmacy 366 Yorston Street Williams Lake, B.C. Ph: 250-398-8177 August 2020 Page 8 Ostomy Suppliers in British Columbia Information regarding list of suppliers This list has been compiled and maintained by the BC Provincial Nursing Ostomy Committee for your convenience. We do not guarantee the completeness or accuracy of this list. We also do not endorse or recommend any business or services listed herein. Northern Fort St John Fort St. John Pharmacy & Wellness Centre #300-9730-101 Avenue Fort St. John, BC Ph: 250-785-3234 NSWOC available by appointment Safeway - Pharmacy Dept. 9123-100 Street Fort St. John, BC Ph: 250-261-5479 Shoppers Drug Mart 10351-100 Street, Fort St. John, BC Ph: 250-785-6155 Loblaw No Frills Pharmacy Department #1-9831-98A Avenue Fort St. John, BC Ph: 250-785-2527 Limited range of products, longer delivery times Remedy’s Rx - Anchor Compounding Pharmacy 9822-101 Avenue Fort St. John, BC Ph: 250-785-1140 Limited range of products, longer delivery times Walmart Supercentre Pharmacy Department 9007-96A Street Fort St. John, BC Ph: 250-261-5544 Limited range of products, longer delivery times August 2020 Page 8 Ostomy Suppliers in British Columbia Information regarding list of suppliers This list has been compiled and maintained by the BC Provincial Nursing Ostomy Committee for your convenience. We do not guarantee the completeness or accuracy of this list. We also do not endorse or recommend any business or services listed herein. Northern (cont’d) Fort Nelson Fort Nelson Pharmacy IDA 4904-50 Avenue North Fort Nelson, BC Ph: 250-774-2323 Overwaitea Foods Pharmacy Department 5103 Airport Drive Fort Nelson, BC Ph: 250-233-8914 Dawson Creek Clinic Pharmacy 816-103 Avenue Dawson Creek, BC Ph: 250-782-3100 Dawson Creek Home Medical Needs Ltd. 1004-105 Avenue Dawson Creek, BC Ph: 250-719-0577 Pharmasave 10200-8 Street Dawson Creek, BC Ph: 250-782-1902 Safeway - Pharmacy Dept.