ANNUAL REPORT 2009/10 2 Managing Executive: Managing Executive: Kruger NationalParkKruger Park Operations Mr. PDaphne Parks Division Mr. ASibiya To develop andmanageasystem of SANParks Corporate Structure Corporate Support Services Corporate Support Chief Financial Officer Corporate Support Head: HumanCapital National Parks andoftheworld. andjoyAfricans ofallSouth willbethepride Mr. TMabilane Mr. LMavuso Finance and Functions heritage assets of South Africa for Africa assetsofSouth heritage thesustainableuseandbenefitofall. CORPORATE VALUES Promote transformation bothwithinandoutsidetheorganisation Strive for andopencommunicationatalltimes. transparency Adopt andencourageinitiative andinnovation by all Treat andjustice withequality allourstakeholders Embrace, andbeguidedby, environmental ethics Strive for scientific and service excellence Strive for scientificandservice n ational Act with honesty andintegrity withhonesty Act MISSION In allthatIn we do, we shall: Act withprofessionalismAct Demonstrate leadership VISION Conservation Services and Services Conservation Chief EXecutive Officer p Exercise discipline People &Conservation arks thatrepresentsarks thebiodiversity, landscapesandassociated Managing Executive: Managing Executive: Tourism &Marketing SANParks Board Dr. DMabunda Minister: DEA Core Functions Dr. HMagome Mr. GPhillips Ms. wmkutshulwa Communications Communications Corporate Head: Chief Executive’s Office Ms. P. van derSpuy Board Secretary CEO’s office& Head: Chief Executive’s Office Ms. P. van derSpuy Board Secretary CEO’s office& Head: TABLE OFCONTENTS CONTENTS > E C N E R E F F I D A E K A M N A C E W R E H T E G O T Glossary of Glossary Terms andAbbreviations Annual Financial Statements for Objectives Performance Against 2009/2010 Pre-determined Special Programmes Report Corporate Communications Report Human Resources Report Tourism Report andMarketing Development Report Services Conservation Chief Executive Report Officer’s Chairperson’s Report Board and Top Management 139 83 57 54 48 38 20 10 07 05 04

ANNUAL REPORT 2009/10 3 ANNUAL REPORT 2009/10 4 and SANP

top s ark

manageent

board Ms. Pauline van der Spuy – Head: Chief Executive Office and Board Support (by invitation) (by Support Board and Office Executive Chief Head: – Spuy der van Pauline Ms. invitation) (by Resources Human of Head – Mavuso Leonard Mr. invitation) (by Communications of Head – mkutshulwa wanda Ms. Park National Kruger Executive: Managing – Sibiya Abe Mr. Division Parks Executive: Managing – Daphne Paul Mr. Marketing and Development Tourism Executive: Managing – Phillips Glenn Mr. Services Conservation Executive: Managing – Magome Dr.Hector Officer Financial Chief – Mabilane Mr. Themba Officer Executive Chief – Mabunda Dr.David Management Executive MANAGEMENT TOP Mr. J. Vilakazi Mr. T.Mabilane Mr.F. Mketeni Rensburg S. Ms. Kunene B. Ms. Dry Dr.G.C Dr.D. Mabunda Prof. W.Riet van Swan G. Prof. Kerley G. Prof. Diemont Mr.M. Chairperson) (Board Mr.Dlamini K.D. MEMBERS BOARD SANParks

mebers CHAIRPESON’S REPO “SANParks continues to pride National Parks asaresult of this market to theparks see deliberate efforts to attract deliberate efforts growth inblackvisitors to itself onthephenomenal (Board Chairperson) (Board Dlamini K.D. Mr. of theirmyriad of holiday options”. as part as part “ are suffering declinesfrom over-fishing, inparticular, rocklobster, pilchards, anchovies and red-eye. Africa’sSouth of general,all living resources in that marine accepted fishing. However, and and understood coastal be to has it big uproar because of the potential for job loss economic and strifefurther for some of the coastal communities depending on a created obviously over-exploitation. This commercial by precipitated species the of extinction of threat a of because fishing abalone ban to had Africa South sea. to out further and lines coastal our of protection the prioritise to governments significant for need and urgent an indicate resources marine in decline rapid a and oceans world the in incidents disastrous Recent prohibitive ofsuitablelandandtheescalationinoperationalcoststhataccompaniesthisactivity. price the of because done be will Parks.This National expand to land of acquisition the is reduced be will spending which in areas key the of one result, a As ways. of number a in tightened be to has belt the that mean will and felt be to going certainly is results. these with satisfied extremely are WeGovernment has indicated once 0.7%. again that allocation of funds byto SANParks will be reducedfurther it by R170 million. surpass This amount to managed but 11%, of growth targeted the achieve to manage only not did we year current this In at. marvel to something be to continues organisation the of status financial The implementing measures thatwillensure more growth inthismarket. growth in grewovernight occupancy by 9.7%. The SANParks Board and haveManagement committed themselves to continue whilst grewvisitorsday17.5% by options. holidayGrowthblack of in myriad their of part as parks the see to market this attract SANParks continues to pride itself on the phenomenal growth in black visitors to National Parks as a result of deliberate efforts to inthisfinancial toyear. parks guests all of 77.6% for accounted Africans South as nation the of pride the indeed be provetoParks National our that fact the to attributable largely is growth achieved.This was instead 0.8% of growth minor a that report to remarkable is it occupancy tourism in growth 0% ambitious an thought was what for budgeted had SANParks Whereas 51.3%. of occupancy average the continuing global financial crisis with the average occupancy of 73.3% comparing impressively with the overallSouth African South Africa also reported a downturn in tourism occupancy of 1.05%. SANParks has continued to perform satisfactorily despite to easeup. continues crisis financial global the as 2010 in up pick will tourism global that optimistic epidemic.is H1N1 the UNWTO of The scare the and economic recession figureswere the tourism worldwide in decline the to contributors biggest the that believed is It decline. 1.1% a posted comparison, by Africa, South Tourism6%. in by down was East Middle the and 5% by down went Americas the down, 2% were Pacific and Asia 6%, by declined Europe while increase, 5% a with trend the bucked that region only the was Africa 2009. in declined (arrivals) that indicates tourism, global of field the the in organisation and international leading Nations United the of agency specialized a (UNWTO), Organisation TourismWorld Nations United the by report A figures which were goinginto the aconcern year due to theglobalfinancialmeltdown. tourism including targets, key our of most meet to able been have we as enthusiasm much with report year’s this present I effectively initsfirst yearofthethree year term. The members of the Board of South African National Parks (SANParks) are satisfied that the Board duties conducted its fiduciary T Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 5 ANNUAL REPORT 2009/10 6 South AfricanSouth National Parks (SANParks) Chairperson oftheBoard Kuseni Dlamini to betheenvy ournationalparks ofmany globally.manner thatmakes a in Africa South of heritage natural the manage and protect to continuing for employees and Management Executive Executive, I want to take tothe opportunity thank the Board for its commendable and support dedication to the organisation as well as the Chief chequeascompensationfor thisloss.thirteenth a Management Executive the give to decided Board improved. The satisfactorily has organisation the of situation financial the until bonuses of payment withdraw to Management Executive the by proposal a accepted Board the period this during that mentioning worth also is It departments. and institutions state of mismanagement to pointing reports of number escalating the despite years, givesIt me immense pleasure to that report SANParks has not received a qualified from report the AuditorGeneral in more than eight protection to beableto meetthefuture needsofthecountry. SA ecology and resources.marine the All of this, put together shows a strong need for to Africa on South increase area the 15% of marine under pressure much too put to going also is levels sea in rise the to due ecosystems marine of disruption expected the with pressures associated with shipping which include oil spills and the discharge of ballast water and waste from vessels. Global warming, as well as dischargestormwater and sewage by damaged also arerequired. areecosystems regulations coastal Therefore Thestricter CHAIRPESON’S REPO T “ REPO CHIEF EXECUTIVEOFFICER financial financial year, oneofthe key challenges to conservation country and even and globally country has been theescalationhas been of owners, throughout the bodies today,bodies including “As inthelast reported (CEO - SANParks) - (CEO poaching ofrhinosfor poaching private nature reserve Mabunda Dr.D T their horns”. as the fluid tourism industry. The tourism fluid the as largelyis stateon dependent contributions, fromdonations philanthropic wellas companies and individuals The downturn in the world’s fortunes was always going to be felt the most by the fraternity as conservation it oee, ni te vrl eooi ciae changes, climate economic overall the until However, Income Budget and Expenditure Budget variances were 0.6% above budget and 1.4%ofthe species below population budget managementrespectively. programme. Theorganisation hasachieved break-evena budget asthe Interestin Earned on investmentsperformance better of than result expected a as as well is as increase Revenue Alternative in Gross in Incomeincrease fromphenomenal fauna The expected. and florabeen ashad part ParksNational than tovisitors of increasednumber an to due FeesIncome Rebate and Conservation both in performance better to attributed is Revenue Operating Gross in growthRevenue. The Alternative in growth the targeted growth of 11% in Gross Operating Revenue Year on Year and 74% above(YoY), the targeted 10% above 0.7% realize to able was organisation the as anticipated than better was performance Budget Overall thepressurewith thecontinueddownturn hascometo befelt by theorganisation. this nature. of activity illegal an for growth substantial a is 0.58% year’s financial this to 0.08% from incidents poaching forincreaserhino,4.8% of the black and growingfor been average12.74% whiterhino has an rateof 2004 at were122 rhinos poached. from Thisbecause population evenin the country is though concerning the rhino of total a 2009 year calendar the in 2001, in animals 6 was lowest the and 2002 in animals poached 25 was incidents poaching of number highest the 2007 to 2000 period the in Whereasreport]. to [refer Tablethe in rhinos for their horns. Poaching escalated at of an unprecedented poaching rate in 2008 of to 83 escalation and has been the growing been since has globally even and country the throughout owners, reserve nature As reported in the last financial year, one of thekey challenges to conservation bodies today, including private Mpumalanga. status? resourceWho would argue againstgiving higherconservation thisimportant transfers, and also giving water to much of the 40 million residents of the provinces of Gauteng, Limpopo and inter-basin and rivers through sub-continent the of much supplying Africa, South in source water strategic most the are mountains Maloti-Drakensberg landscape.The contested highly a it making catchments, river major our of most contains also biome grassland The country. the in transformed radically most the the being for vital is so and country the in soils production of agricultural maize crop best as well the as farming for of dairy, beef some and wool production in which has occurs led to the biome landscape grassland The composition,secondonlyto highinbiodiversity biome ranksextremely thefynbosbiome. grassland the that noted be must It urgently. conservation for target of worthy type vegetation this makes plant species in the summer rainfall regions of the threatenedcountry are foundand rareonly in of the high-rainfall majority grasslands the which that believed is It Africa. South in biome fynbos the to only second be to believed is which diversity biological high very a has biome grassland the that shown has Parks.Research The grassland biome continues to be a priority for future plans of expanding the country’s network of National biomes. Succulent Karoo and FynbosLowland Savanna, the Thicket, to added land of pieces estate.Parkspurchased National The the to 9,332ha in brought period financial current the in acquisition Land parties. external from commitments and agreements existing honoured not have we that imply not does however,Parks.This, National new of by the operating expenses that come with newly acquired land whether through expansion or establishment land the down expansion programme until scale notice.further This decision to was not only influenced as by the price of land well but also as expansion land on expenditure reduce to year financial 2008/2009 the ’S SANParks

were able to weather the first storms of this global challenge but challenge global this of storms first the weather to able were

SANParks rces o anan dcso md in made decision a maintain to proceeds Conserving Nature Since1926 Conserving “

ANNUAL REPORT 2009/10 7 ANNUAL REPORT 2009/10 8 CHIEF EXECUTIVE’SREPO current cloud of global warming. From another angle another From warming. global of cloud current the under important more even becoming are areas protected by provided benefits systems the disputed, often areas. Though potentialare for naturalenvironments sequestrationisdefinitely someofthemostpristine higherinthese carbon ofthecountry parks national as and land over-grazed or transformed to compared carbon more hold Africa South within areas thicket pristine the organisation continues to contribute immensely to the “Green Economy Agenda”. There is research globally that indicates that Research continues to be the cornerstone for effective management and learning in reason for thisinstantgrowth inpoachingacross thecontinentofAfrica. actual the is what to as stage this at known is Little Asia. East South in countries from emanating syndicates by led and driven crime, organised of sphere the in firmly now is it crime, environmental an be to seized has this that evidence growing is There Through the existence and proper management of the approximately 4 million ha of land under the management of management the under land of ha million 4 approximately the of management proper and existence the Through in justunderR3million YoY. restaurants did marginally better than the lodges, with an increase in income YoY of just over R1 million, while the lodges brought and establishment. shops their TheSANParks since revenuethe to million approximatelyR360 contributed haveconcessionaires year.financial previous the in the 66% date with comparedTo when decline 6% a 60%, was operator an by achieved occupancy more than the organisation. The average occupancies of the concession lodges showed a decline of 4.5% far recession YoY. economic the of effects the The felt highest visitors, average international on reliance strong its to due business, lodge concession The thecurrent financial resultingyear another27crocodiles In inpoormanagementinterventions. were lostinthewinter months. future, the in events similar predict to able be to us for difficult it made has knowledge of lack this because soon breakthrough a make may we that hoped is It deaths. the of cause real the to as answers conclusiveprovide to able been not has stage this at which 2008/2009 in Gorge Olifants the crocodilesin frompansteatitis170 least at of researchdeaths ongoing the intothe is one foundation for the development of the a set set of has Biodiversity Monitoring Programmes and which year are financial currently under previous construction. the The other in developed was which monitoring Biodiversity has for Frameworkprogramme Strategic this the of been deliverables key the of One country. the in Parks National of network the across conducted were and relevant to the management of National Parks. During this knowledge financial of basis yearfirm 425a provide researchand internationally projectsand Africa were South registeredin knowledge with conservation theof body organisation the to contribution a Parksmake National that ensuredhave fraternity. academic the partnerships Theseis these of one and decisions management park of improvement effective the for opportunities and benefits in interest an have that entities with partnerships forming of has ensured that targets were not attained which were for unduly affected those by constraints and beyond the areas organisation’s most in control. year The financial dedication of 2008/2009 our employees the for objectives annual our achieved have we that satisfied am I which alsoemploy anumberoflocalpeoplethatare indire needofjobs. businesses competing and secondary of existence the for hub a be to continues employees, 3,518 the to Parks,further National days106 of person. per SMME’s,69 of Theprogramme services the used allocatedthe of million. 72% R120,2 spending of budget of R101,8 million. The Infrastructure Development Programme employed 1,442 people, working 153,482 person days at an average programmes under this umbrella programme collectively used 224 SMME’s, spending approximately 75% of the allocated budget various person. The per days person 128 of average an at work, days person 402,507 about with country the in areas depressed economically and remotest the of some in people 3,127 providingProgramme, Works Public Expanded the through Economy, Chief Executive Officer Executive Chief Dr.Mabunda D SANParks continues to perform itsdutieswithgreat continuesto focus perform andaplomb. SANParks continues to be a significant contributor to the country’s Green country’s the to contributor significant a be to continues T SANParks . SANParks recognises the effectiveness ” SANParks , CONSER SER REPO VATION VICES T

ANNUAL REPORT 2009/10 9 ANNUAL REPORT 2009/10 10 10 financial year, forcing year, forcing financial 10 In the 2009-10 financial year year financial 2009-10 the In Expansion Park National THESTATEIMPROVING OFTHECONSERVATION ASSET of Division Services Conservation the of areas performance key The Summary Executive CONSER ii. ii. i. iii. iii. mammal populations. populations. mammal large of monitoring the and biome, fynbos the in management fire systems, aquatic the threatened management, increasingly of elephant health use, resource sustainable include addressed issues recent conservation Key more issues. in the youth conservation the and involving in effective Soccer very proving About are and Wild growth, promising Rangers, shown have Junior initiative, Schools the Green Kudu as such education, environmental in initiatives New realistic on these base to need the on focus emphasised. and is such of Economy, assessment Green potential the socio-economic the to around benefits optimism yield will widespread which is with There partnerships, partnerships stakeholders. through other parks and around zones land-holders buffer and the neighbouring to linkages and biome landscape grassland threatened developing highly of the in challenge park particular new a for potential the evaluate to given was attention consolidation, on focus the Despite expansions. further the adding on than to rather years, previous in made expansions were that System significant the developing and consolidating on was emphasis the 2009/10 During iv. a grassland-protected area can be realized. realized. be can area grassland-protected a National Park biome grassland a of development the for suitable most the be would Province Cape Eastern the in region Ukhahlamba southern the that suggested criteria these on based assessment and Preliminary economy. local the communities strengthen to local potential with partnerships potential ecotourism, uses, land conflicting potentially such catchment, services water ecosystem as of provision also but values, biodiversity only not account into taking assessment, thorough a developing towards information background Trust Fund acquired 806 ha in the Lowland Fynbos, and 1,028 ha of Succulent Karoo were bought through the Park Park the through bought were of Karoo (PDF) Fund Development Succulent of ha 1,028 and Fynbos, Lowland the in ha 806 acquired Fund National Trust The ha). (3,371 Karoo Succulent and to ha), grant (287 Fynbos land Lowland ha), government (2,894 the Savanna ha), with (946 bought Thicket the was cover (ha) hectares 7,498 of total The biomes. priority include to Strategy donor funding funding donor the Despite to park issues high continued world expansion wide priority receive slow-down, economic attention. Through

improving the state of the conservation asset conservation the of state the improving making an acknowledged contribution to conservation nationally and globally and nationally conservation to contribution acknowledged an making continuous improvement of knowledge and evidence on which management decisions are based. are decisions management which on evidence and knowledge of improvement continuous System Park National a of management the for constituencies strong building . Much work on data collection and assessment remains to be done during the coming financial year before before year financial coming the during to be done remains assessment and collection on data work . Much SANParks VATION SER was able to collaborate with Provincial Conservation Agencies and stakeholders in gathering gathering in stakeholders and Agencies Conservation Provincial with collaborate to able was SANParks SANParks SANParks to concentrate on consolidation. consolidation. on concentrate to . The world recession slowed down the the down slowed recession world . The expanded the the expanded in the highly threatened grassland biome. This is based on on based is This biome. grassland threatened highly the Parkin National System using the National Protected Areas Expansion Expansion Areas Protected National the using National Parks System VICES REPO SANParks are grouped into the following categories: categories: following the into grouped are expansion plans in the 2009- the in plans National Parksexpansion T National Parks National in Lesotho Protected Areas. Areas. Protected Lesotho in diversity mammal large of restoration the for potential the on Lesotho advising in agencies conservation model for future partnerships to create buffer zones around around zones buffer create to partnerships future for model a provide will which Association Landowners Wetland Nuwejaars local the with (MoU) Understanding of Park expansion in in expansion Park Park. National Kruger the of west the to zones buffer consolidating and strengthening to view a with Departments Conservation Provincial and stakeholders other communities, with continued surrounding communities. communities. surrounding over- widespread to benefits is other and economic there of flow a as provide to Areas Protected assessment of has potential the realistic regarding optimism It and careful acquisition. needs land approach than this that rather clear neighbours become with partnerships through conservation biodiversity which is vitally important in conserving biodiversity in the Park. Park. the in biodiversity conserving in important vitally is which ofPark, theNational zonetobuffer Affairs. part the This Agulhas forms of Environment over the Director–General Initiative Biodiversity Agulhas to Wetland the Nuwejaars the for status area protected of of application an of submission work the was years, previous extensive the on building achievement, significant A future targets for improving the state of biodiversity conservation. and conservation. baseline biodiversity of a state the set improving for targets to future analysed being are results The years. successive three over data collect to applied all across conservation biodiversity of state the assessing for tool score-based The conservationState ofbiodiversity TFCA, Maluti-Drakensberg the In ways and smoother. this make to found be to TFCA need Limpopo Great the of functioning efficient the hamper to continue purposes official for operations cross-border on Restrictions statistics. poaching of sharing and plans management elephant of development surveys, wildlife livestock, community for implications its and Park National Kruger of north the in outbreak anthrax the included collaboration Transfrontier of Areas costs. of assessment an with site the with suitable a Zimbabwe recommending report and consultant’s a of Affairs Africa Environmental of South Department the to between submission crossing border a of development the towards was made progress TFCA, Limpopo Great the of context the In benefits. conservation and social economic, for initiatives regional in synergy promoting in Community Development African stated Southern the the of with objectives accordance in work its continued initiative (TFCA) Areas Conservation Transfrontier The Transfrontier Conservation Areas SANParks over the past year continued the recent worldwide trend towards enhancing enhancing towards trend worldwide recent the continued year past the over National Parks National SANParks has concluded a Memorandum Memorandum a concluded has SANParks . Exploratory negotiations also also negotiations Exploratory . Conserving Nature Since1926 Conserving has been been Parkshas National worked with provincial provincial with worked

ANNUAL REPORT 2009/10 11 ANNUAL REPORT 2009/10 12 engaged to upgrade the Skukuza Museum around a specific story which will be consulted with stakeholders. stakeholders. with consulted be been will which has story specific provider a around Museum service Skukuza the A upgrade to engaged agreement. the drafting in exercised being is This caution great collection. and Mapungubwe complex very precious is the process of ownership and curatorship future the on agreement heritage a about and other role players. The draft policy document has been accepted by the Provinces for submission to the DEA. DEA. the to submission for Provinces the by accepted been has document policy draft The players. role other and the Provinces with in consultation place took process This Africa. in South poaching rhinoceros to counter Policy Security and Safety National a develop to process the lead to (DEA) Affairs Environmental of Department the by delegated was SANParks in is Parks on and elsewhere. the increase syndicates and well-structured organized by of highly rhino Poaching Wildlife Crime projects. research various and planning management of context the in meetings consultation stakeholder programmes, development other among fund, to used is million R78 over just of year financial 2009/10 the for The total projects. conservation for numerous of a revenue source provides animals of are captured The sale achieved. are procedures and to applied management adaptive Monitoring ensure that the aims of control programmes population capture. live through achieved normally is this and reasons, ecological for necessary often is control population Animal sales wildlife and management Wildlife in policies of approval and updating development, the for procedures to given been has attention Special development Policy GLOBALLY AND NATIONALLYCONSERVATION TO CONTRIBUTION ACKNOWLEDGED AN MAKING between place taking are Negotiations completed. were Parks National in sites heritage of maintenance and development the and collections of management the for guidelines and Policies State ofcultural heritage CONSER conservation, management and promotion of cultural heritage resources. resources. heritage cultural of promotion and management conservation, the Important and security and safety adopted. management, species and alien invasive included drafted attention received that were guidelines and policies procedures operating and policies of management and development the for guidelines supporting the addition, In approved. and developed was review, policy the during gathered information on review and audit of all existing existing all of audit and review VATION SER E C N E R E F F I D A E K A M N A C E W R E H T E G O T SANParks policies has been completed, and a policy on institutional governance, based based governance, institutional on policy a and completed, been has policies VICES REPO SANParks , SAHRA and the University of Pretoria Pretoria of University the and SAHRA , T SANParks . A . and has been effective in introducing the youth to channels. The Wild About Soccer Project is also being implementedsuccessful effectivelyin promoting Krugeraround Nationaland the in very was Park in thecommunity Project vicinitySoccer andAbout of park theWild The Kalahari relations 2010. July Gemsbokin and also finals Nationalgotthe the after attention Parkannounced of local and international media be will like Winners FIFA celebrations. football FIFA Cup 2010 the World the and to and TV conservation nationally environmental linked year distributed the for theme were forms entry and Posters 2010. for launched was competition Art Kids Morula The project. the of implementation effective ensure will grant Lottery new the environmental their supporting to by them exposing time schools same the at and Gauteng programme with improvement engages SANParks which in kind its of will This project programme. first new the the in be participate to willing are and selected been already year. have financial Gauteng new in the schools in Seven later for pending launch official an with implementation for ready is Initiative School Green Junior Kudu new The Tzaneen. and Four 2009. Sandveld/Richtersveld Namaqua, since Keimoes, increase established: were 20% regions a following the for 495, Rangers currently is applicants) and (appointed Rangers Junior of number and youth the involve to continues Programme Ranger Junior The Environmental Education PARK SYSTEM NATIONAL A OF MANAGEMENT FOR THE CONSTITUENCIES STRONG BUILD PopulationNational Rhino Poaching And Statistics YEAR 2009 2008 2007 2006 2005 2004 AVG. RATEAVG.

WHITE RHINO WHITE NUMBER OF NUMBER 19,409 18,352 16,273 15,941 13,555 10,796 N/A

GROWTH 12.74% 12.8 17.6 25.6 N/A 5.7 2.0 % %

National Parks BLACK RHINO BLACK NUMBER OF NUMBER 1,678 1,587 1,512 1,456 1,384 1,328 N/A . The EDCON group is the main sponsor for the tournament.

GROWTH National ParksNational management in conservation. The The conservation. in management Park National 4.8% N/A 5.7 5.0 3.9 5.2 4.2 % %

RHINO TOTAL 21,087 19,939 17,785 17,397 14,939 12,124 . Funds from the Kuduzela project and and project Kuduzela the from Funds . N/A

POACHED TOTAL N/A 122 83 13 24 13 10

POACHED 0.07% 0.14% 0.09% 0.08% 0.23% ANNUAL REPORT2009/10 0.42 0.58 % Conserving Nature Since1926 Conserving

75

ANNUAL REPORT 2009/10 13 ANNUAL REPORT 2009/10 14 and monitoring in the immediate future. future. research immediate the for in monitoring priority and a be will indication this Verifying limitation. population on dependent density indicate to due possibly off may levelling which years, six past the over down slowed has population elephant Kruger the of growth The Park. the in points water the of many of closure the including regime, management changed the of influence the under KNP of regions different the in differently changed have intervals calving that suggested (KNP) Park National Kruger the in elephants of in profiling Demographic Affairs Management. Environmental Elephant for of Standards and Minister Norms the National to the with submitted accordance be shortly will These year. 2009/10 the for priority a was plans management elephant of development the populations, elephant with Parks those For below. presented are selected highlights only programmes, monitoring and research biodiversity ongoing of reporting full preclude limitations Space System. Parks National the across monitoring of prioritisation allow will and requirements resource financial and human the include will set programmes year financial These progress. in currently previous are which programmes the monitoring in biodiversity of set a of developed development the for SANParks foundation in Monitoring Biodiversity for Framework Strategic The needs. and objectives were projects Park addressing to research important and essential rated registered were 76% these, Of 425 System. Parks year, National the across conducted financial being the of conclusion the At Parks. National of management the relevant to knowledge of basis a provide and Africa South National in research that ensure conservation-related to partnerships contribution a These make Parks institutions. research external with partnerships encourages and promotes SANParks this toandensure knowledge, scientific quality by high are to be informed needs for biodiversity Management Research inNationalParks BASED ARE DECISIONS MANAGEMENT ON WHICH EVIDENCE AND KNOWLEDGE OF IMPROVEMENT CONTINUOUS meetings. four or three as Parks many as had those majority the For and year the Forums. during Park meeting one least develop and at had all to Forums, Park with yet had performance Parks in two park only year improvement in financial major the of stakeholders a conclusion local the shown At of has effectiveness. participation development, for plan allow management to and function issues which management Forums, Park of status the of Assessment Community-based conservation CONSER VATION SER E C N E R E F F I D A E K A M N A C E W R E H T E G O T VICES REPO T cause for optimism in that surveys revealed that crocodiles in the Olifants River Gorge are as abundant abundant first as the are when ago Gorge years two River as Olifants the in crocodiles that revealed surveys that in however, optimism is, for There cause events. acute and/or deterioration quality water accumulations, toxin long-term slow and by triggered be may they as poor, relatively remain to anticipated is to future in ability events our similar and predict happened, this how to as answers complete provided not unfortunately has 2008/09 from crocodiles 170 least at of deaths the into Research fire for the new invasive alien species discovered in the Park in 2009. in Park the in discovered species alien invasive new the for fire the of consequences the assess to underway is research further (vii) concern, special of plants identifying with tothe to assist invisit spring Park (CREW) Wildflowers of and Endangered Rare Custodians the Endangered with held been has discussion a (vi) fire, the of intensity and distribution the on information detailed and photographs aerial obtain to underway are plans (v) seedlings, alien emerging of banks extensive the control to herbicides using of consequences the examine to project a of discussion (iv) Park, the of extent the across diversity arthropod soil-dwelling and soil and quantify to project assess research a to (iii) erosion, soil project monitor a (ii) Park, the of extent the across plots monitoring long-term of establishment Park (i) National Agulhas in initiated been have activities following the 2010 of beginning the Since biome. fynbos the in in fire Parks on research prioritise to need the underlining fire, intense very this from resulting losses biodiversity possible of assessment prevented information baseline Limited Park. National biodiversity-rich Agulhas the of area the of 75% approximately through swept fire a 2009, December late During prides. natal from away dispersal mimic to sub-adults of removal periodic the and lions for Zebra, and Karoo Parks. schedules Addo National Elephant of the These include contraception development Mountain Mapungubwe, Marakele, in 10 years next the over actions management carnivore specific define to helped has modelling Population guidelines. practice best of development the necessitating systems, natural fully in occur would that dynamics social the mimic to management intensive requires This Parks. of number a in carnivores mammal large obvious restore to less attempted has other SANParks years be recent In to ramifications. likely are there and carnivores, large of absence the of consequences obvious more the of one is vultures of rarity The losses. or biodiversity undergo to missing tend processes with ecological impaired Ecosystems parks. our of most in process ecological needed a as missing are carnivores mammal large therefore hyaenas, or dogs wild cats, big the maintain to enough large are Parks few Very vital. is survival hatchling and breeding of monitoring sufficient annual Continued provide die-offs. catastrophic such after system to recover population local for the the resilience in movements crocodile that seems It encountered. also were crocodiles pansteatitis deaths were noted. Several nursery groups of newly hatched hatched newly of groups nursery Several noted. were deaths pansteatitis in the Olifants River gorge during during gorge River Olifants the in ANNUAL REPORT2009/10 Conserving Nature Since1926 Conserving 75

ANNUAL REPORT 2009/10 15 ANNUAL REPORT 2009/10 16 interested in details of accuracy and reliability may apply to SANParks for additional information. The tables below below tables The information. additional available. are for abundance of estimates SANParks which for species those to only include apply may reliability and accuracy of details Readers in caution. with interested interpreted be to need results the therefore report, this in present to lengthy assessment too and is methodology reliability of background The estimate. the of reliability the assess to and them correct to bias, and error of sources determine to applied are techniques Specialized found. are species animals the to which in according environment differ the and which bias and error of sources various to subject is animals of abundance the Estimating review. under year the during undertaken was census systematic a which in parks parks. national the of each for national below presented are of species bird and health animal large various the of abundances of the of Estimates indicator important an provide therefore can species larger the of populations the of status The parks. fenced to confinement by affected negatively be therefore may and range, to which in areas extensive need species larger the of Some visitors. for interest of focus a are they furthermore and functioning, ecosystem in role a key play them of Many importance. particular of are parks national in reptiles and birds mammals, of species larger The Estimates ofAbundance ofLarge inNationalParks Species Affairs. Environment of Department the for register compliance use resource the complete to used be also will and projects research different for extracted be will inventories these from Information questionnaire. a of means by compiled was parks in use resource of inventory An 499,20. 386 3 R of income combined a generated 6 projects, flagship use resource sustainable 10 the Of 2009. July in parks and researchers with consultation in confirmed was milestones, appropriate their as well as 2009/10, for projects Flagship Use Resource Sustainable ten of selection The Sustainable resource use CONSER VATION SER E C N E R E F F I D A E K A M N A C E W R E H T E G O T VICES REPO T Red hartebeest Red zebra Plains Ostrich Oribi Nyala Mountain zebra Mountain reedbuck Mountain Lion Lichtenstein hartebeest Lichtenstein Leopard Kudu Impala Klipspringer Hippopotamus Hartmann’s mountain zebra mountain Hartmann’s Grey rhebok Grey duiker Grey Giraffe Gemsbok Elephant Eland Crocodile Cheetah wildebeest Blue Blesbok wildebeest Black Cape mountain zebra mountain Cape Bushbuck Buffalo rhinoceros Black Black eared jackal eared Black Bat eared fox eared Bat jackal backed Black Baboon SPECIES

99,830-163,570 20,870-33,240 8,050-13,180 7,090-10,950 8,960-13,770 1,620-1,750 590 – 670 – 590 Common 13,700 37,500 3,100 4,420 1000 KNP N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 300 150 460 120 500 50

AENP 1,445 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 630 230 547 205 240 338 700 500 24 14 35 75 76 49 9 ?

MoNP N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 470 330 280 790 210 720 250 15 40 35 30 45 10 10 20 8 6

MaNP N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 240 110 870 210 130 310 20 35 90 7

1,100 1,080 MNP N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 570 190 130 210 35 20 15 12 50 15 10 15 6 ?

MZNP N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 240 100 450 170 200 350 280 300 60 15 80 29 45 5 8 9 ?

GGHNP 1,040 1,010 2,380 1,400 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 140 710 50 ANNUAL REPORT2009/10 6 1

Conserving Nature Since1926 Conserving KaNP 1,240 1,450 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 580 140 680 100 330 550 30 90 15 50 5 4

CNP N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 110 120 100 110 80 60 60 70 30 3

AFNP 75 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 30 35 30 60 60 7

ANNUAL REPORT 2009/10 17 ANNUAL REPORT 2009/10 18 Park National Marakele – MNP Park National Highlands Gate Golden – GGHNP Park National Falls Augrabies – AFNP Park National Elephant Addo – AENP Park National Kruger – KNP NOTE: CONSER Note: Botswana border unfenced, therefore numbers of migratory species may vary between seasons and years and seasons between vary may species migratory of numbers therefore unfenced, border Botswana Note: Park) Transfrontier Kgalagadi of side (SA Park National Gemsbok Kalahari White rhinoceros White Warthog Wild dog Wild Waterbuck Tsessebe Reedbuck Steenbok Spotted hyena Spotted Springbok antelope Sable antelope Roan SPECIES Kori Bustard Kori Ostrich Steenbok Gemsbok Leopard Cheetah Species Springbok Eland Wildebeest Blue Hyaena Brown Hyaena Spotted Lion

VATION SER

E C N E R E F F I D A E K A M N A C E W R E H T E G O T

9,460-12,120 3,220-4,450 3,210-7,630 2,000-5,340 KNP

N/A N/A 220 120 300 290 90

VICES REPO AENP N/A N/A N/A N/A N/A N/A N/A 751 790 Number in in WetSeason Number 24 40

MoNP N/A N/A N/A N/A 310 220 790 40 30 30 45 9 940-14 330 940-14 9 1 570-2 410 570-2 1 1 510-2 750 510-2 1

360-660 80- 110 80- MaNP 1 630 1 N/A N/A N/A N/A N/A N/A N/A 200 880 600 450 150 375 70 30 MaNP – Mapungubwe National Park National Mapungubwe – MaNP Park National Mokala – MoNP Park National Karoo – KaNP Park National Camdeboo – CNP Park National Zebra Mountain – MZNP 3 6

T MNP N/A N/A N/A N/A N/A 110 260 80 25 4 ?

MZNP N/A N/A N/A N/A N/A N/A N/A N/A N/A 880 20

GGHNP N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 450

Number in Dry Season Dry in Number KaNP N/A N/A N/A N/A N/A N/A N/A N/A N/A 420 10

CNP 8 700-12 230 700-12 8 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 250 1 070-1 490 070-1 1 2 040-3 150 040-3 2

20-120 230-0 1 640 1 1 120 1 AFNP 200 600 450 150 375 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 300

CONSER VATION SER VICES REPO TOURISM DEVELOP T AND M ANNUAL REPORT2009/10 ARKER Conserving Nature Since1926 Conserving REPO MENT TING 75 T

ANNUAL REPORT 2009/10 19 ANNUAL REPORT 2009/10 20 been used for various initiatives such as anti poaching and environmental education. environmental and poaching anti as such initiatives various for used been individual The has which million, R19 recognised. be anadditional disposal, atits having inSANParks haveresulted must individuals unselfish ofthese Corps efforts Ranger Honorary the of support the Lastly, manner. efficient and effective more far a in delivery launched service in newly points weak Our to react and delivery. identify to us service enabling already at is system aimed feedback web-based specifically be will requires year that financial area new an the be for focus to the continues and operations attention restaurant and accommodation our in delivery service Consistent Parks. National our showcase to ready be will we that our in factor by MATCH.returned and wephase are key inventory confident in is plan 2010 selling in delivery The its success SANParks final a was and encouraging very been also has system web-reservations our of use the in growth Strong continue will and future. foreseeable must the into market this on focus Continued 9,7%. by grew occupancies overnight Black 17,5%. of growth overall an with encouraging very been also has numbers day-visitor black in Growth partners. these marketing of the efforts sales and support to initiatives various place in put has SANParks recession. the of impacts the feeling most with year easy an had not have visitors, inbound international on focus degree to a who, large partners, concession lodge Our Parks. National to guests African South all of 24,7% record a comprise now guests black and 17,5% by increased also Parks National to numbers guest black the initiatives, marketing focussed of assistance the year.With on previous by 3,8% encouragingly increased to Parks numbers Guest decline. of a 1,5% showing average national to the compared growth, 12% with good was particular in performance Camping market. domestic loyal and strong a as well as Protocol Reservations Advance in Yearthe both to ascribed be primarily six can in declines to figure resilience relative highest This years. the representing 73,3% to points 0,8% by occupancies unit accommodation increased SANParks point. 1 by fell percentage than more rates occupancy accommodation overall and industry hospitality on the an impact quite had has recession global the of impact The SANParks. for year good very a been has year financial 2009/2010 The Summary Executive TOURISM DEVELOP E C N E R E F F I D A E K A M N A C E W R E H T E G O T MENT AND G REPO ARKETIN occupancies camping of Growth 12% day visitors day Black of Growth Overall 17.5% occupancies Overnight Black of Growth 9.7% T AND M TOURISM DEVELOP FOR PAST FOUR YEARS 2006/7TO FROM to 31March) 2009/10(01April STATISTICS OF TOURISM SUMMARY - SANParks

b Guests of Type b residents Numbers- Guest Black b Revenue Average - RevPar (REI) Index Efficiency Roomseeker Guests of Origin Average length of stay (days) (days) stay of length Average sold unit - Rate Average unit available physical per Activities sold Activities Guests to Parks (excluding Cableway) (excluding Parks to Guests Guests to Parks to Guests Bed nights sold nights Bed Occupancy Bed Unit nights sold nights Unit Occupancy Unit Measure Camper person nights Sold nights person Camper Camp Site nights sold nights Site Camp Occupancy Site Camp

G REPO ARKETIN

Overnight Visitors Visitors Overnight Day Visitors Countries Other Resident SA SA National SADC

b

Total SA Day Day Visitor TotalSA

Accommodation Accommodation Accommodation

Day Visitors / / Day Visitors

Day Day Visitors % of total of % total of % total of % % of total of % total of % Camping Camping Camping Camping Number Number Number Number Number Number Number MENT

0620 0720 20/09 0921 2009/2010 2008/2009 2007/2008 2006/2007

1,417,519 3,772,710 4,587,815 1,179,784 R281.87 R116.43 R423.89 493,733 231.282 226,211 483,553 554,074 54.80% R 43.53 R 14,007 25.7% 22.8% 73.6% 69.5% 0.7% 2.00 1.71 T

cag %change R308.09 R120.46 R454.22 201,881 R47.34 18.7% 37.7% 22.2% 20.5% 17.2% 16.4% 13.4% 40.8%

-0.5% -1.1% 0.1% 0.7% 3.2% 7.8% 3.5% 7.7% 2.17 1.82

1,489,203 3,883,053 4,720,737 1,221,691 494,765 276,986 214,106 501,974 591,076 15,092 24.7% 26.1% 74.5% 56.2% 70.9%

0.8%

cag cag %change %change %change 1,320,135 630,459 210,166 67.7% 19.8% 59.9% 32.3% 42.1% -1.0% -5.4% 0.2% 7.7% 5.1% 0.1% 3.3% 1.2% 8.5% 6.4% 9.3% 3.5% 7.2% 8.8% 2.9% 2.9% 1.4% 3.6% 1.4% 3.8% 6.7%

1,491,297 1,333,986 3,628,181 4,347,996 1,259,515 R336.67 R129.00 R484.03 447,815 619,191 312,264 217,294 521,090 604,900 R53.43 14,065 68.3% 22.9% 29.7% 76.4% 63.8% 31.7% 57.2% 72.5% 0.7% 4.1% 1.3% 2.27 1.85

ANNUAL REPORT2009/10 235,811 235,811 12.7% 12.9% 46.5% 46.5% -1.8% -9.5% -6.8% -1.8% -0.1% -0.6% -6.6% -7.9% Conserving Nature Since1926 Conserving 0.6% 0.1% 1.0% 3.6% 2.6% 3.9% 4.6% 1.6% 9.3% 7.1% 6.6% 1.5% 1.0% 1.6% 3.1% 3.8% 3.8% 2.3% 2.3%

1,641,843 1,479,926 3,806,729 4,512,476 1,287,787 531,018 R395.74 R144.08 R560.48 456,154 635,710 369,548 221,530 221,530 675,392 675,392 R66.50 17,637 12.2% 70.0% 21.6% 31.5% 77.6% 71.3% 30.0% 58.0% 73.3% 0.8% 2.37 1.85 1.85

11.7% 10.1% 25.4% 10.9% 18.3% 15.8% 17.5% 11.7% 15.8% 24.5% -1.3% -1.7% 1.9% 1.7% 1.9% 2.7% 0.1% 1.8% 1.6% 7.5% 4.4% 4.9% 3.8% 0.8% 2.2% 0.8% 4.4% 1.9% 75

ANNUAL REPORT 2009/10 21 ANNUAL REPORT 2009/10 22 b a TOURISM DEVELOP

Markets

markets markets TopInternational Five

Resident SA - Number Measure FOR PAST FOUR YEARS 2006/7TO FROM to 31March) 2009/10(01April STATISTICS OF TOURISM SUMMARY - SANParks

= As from September 2005, Table Mountain Cableway figures are included in the Guests to Parks figure figure to Parks Guests the in included are figures Cableway TableMountain 2005, September from As = =Excuding figures from Auglhas, Table Mountain, Tankwa Karoo and West Coast National Parks Parks National Coast and West Karoo Mountain, Tankwa Auglhas, Table from figures =Excuding

b

Kingdom Germany Holland Holland Overnight Visitors / / Total Visitors Overnight United United United France France TOTAL States E C N E R E F F I D A E K A M N A C E W R E H T E G O T SA Overnight Visitors Overnight SA Overnight Visitors Visitors Overnight

Total SA TotalSA Visitors foreign visitors foreign foreign visitors foreign foreign visitors foreign foreign visitors foreign foreign visitors foreign foreign visitors foreign Total Visitors / Total Visitors % of total of % % of total of % % of total of % % of total of % % of total of % % of total of % Number Number Number Number Number Number Number Number Number Number Number Total MENT AND

cag %hne %hne %change %change %change 2007/8 %change 2006/7

255,829 198,036 350,296 48,068 24.547 56,333 28,636 11.1% 19,223 39.0% 18.0% 69.0% 6.1% 9.5% 5.6% 3.8%

19.7% 16.9% 16.8% 15.4% 11.9% 13.8% 15.8% -0.4% -0.8% -0.8% -0.1% -2.4% -0.2%

-3.0% 0.1% 8.3%

181,354 347,533 310.488 55,160 32,810 54,485 23,724 33,502 10.8% 10.7% 68.2% 35.6% 20.8%

4.7% 6.4% 7.8%

G REPO ARKETIN

14.6% 23.4% 21.4% 36.5% -0.8% 14.8% -0.4% -3.3% -3.4% -8.4% -0.8%

0.9% 0.8% 2.8% 1.7% 1.3%

150,614 345,559 319,908 63,015 31,760 33,295 32.6% 51,393 23,126 23.2% 13.6% 11.1% 69.3% 7.5% 5.0% 6.9% 2 0/ 2009/10 2008/9

-17.0% 15.7% 11.3% -6.8% -3.0% -3.2% -2.5% -7.9% -0.3% -0.6% 2.9% 0.3% 0.3% 2.4% 0.5% 1.1%

134,465 317,184 406,085 64,062 49,935 43,059 25,663 36,537 13.5% 28.4% 10.5% 24.7% 24.7% 66.9% 5.4% 9.1% 7.8% T

-10.7% 11.0% 35.6% 17.5% -2.4% -0.9% -0.1% -2.8% -4.2% -0.6% 0.4% 1.7% 1.5% 2.2% 0.3% 9.7% released. being of day a within public general the to sold was inventory released the that ensured department sales the of efforts collective the packages, it’s MATCHsell to of inability the to due circulation general into back released was inventory this of bulk the when and well very went visitors Cup FIFA World 2010 anticipated the accommodate MATCHto to inventory our of 30% contracting of process year. The financial total new the in the implementation new for track of on is expectations: development functionalities The year. all enhanced last time exceeded same the to again compared has growth 55% a is facility which million reservation R68 is web sales online the through of generated revenue utilisation customer in growth strong the front sales the On highlights Sales growth. revenue Card members Wild 19% a to 600 105 translates which than more has presently and 6,29% by grew programme The launched. was newsletter and website Card Wild gained dedicated has a programme loyalty true a be programme the of to visibility year. the financial increase system To next the of half first the access in launched be to due an is programme new the and being momentum from Programme Card Wild the revitalise and improve to process The Card Wild and travel international three in participated also We market. workshops. and this exhibitions tourism for representative SANParks official an as appointed was Talking effectively, Marketing market foreign travel Stick SA Kingdom United and the Tourism service SA to order with In markets. partnership overseas key continued accessing a in and feature key a visitors remained international embassies are Parks to guests of number total the of 20% to Close market International newspapers. national and regional and billboards magazines, stations, radio regional and national on carried was campaign review.That under year the of quarter first the in concluded also was year previous the in started that campaign marketing multimedia the of balance The nationally. exhibitions tourism and travel domestic eight in participated we Parks the in interested and informed it keep to and market domestic primary current the Toreach market domestic primary Current Gauteng. in centres shopping key six at exhibitions through market this to out reaching and database a building brochure, special a of printing the included year the of quarter fourth and third the in out carried campaign Parks. The National all across visitors black of number the increase to aim the with together put was campaign direct more a year, previous the in started was that work the of continuation In goal. same in implemented strategy The the achieving priority. towards them directing by level a regional and corporate at remained efforts marketing of audience consolidation the included objective this primary achieving SANParks’ it making and class middle black the of visits the increase To focus diamond Black REPORT MARKETING AND SALES ANNUAL REPORT2009/10 Conserving Nature Since1926 Conserving 75

ANNUAL REPORT 2009/10 23 ANNUAL REPORT 2009/10 24 Online Reservation statistics up to end March 2010 March end to up statistics Reservation Online made. been having million R123 than more worth reservations successful 000 73 almost with it, of use make to registered have public the of members 000 72 than more 2007 November in system reservation online our of launch the Since the in channel. this via made 43,6% being now are of reservations new all of 16% increase almost – year an previous the against showing online created year reservations new of number financial 2009/2010 the with bounds, and leaps in grow to continue reservations online SANParks’ reservations Online TOURISM DEVELOP TOTAL date) (to 2009/10 year Book 2010 Mar 2010 Feb 2010 Jan 2009 Dec 2009 Nov 2009 Oct 2009 Sep 2009 Aug 2009 Jul 2009 Jun 2009 May 2009 Apr months) (12 2008/9 year Book 2009 Mar months) (5 2007/8 year Book 2008 Mar MONTH

E C N E R E F F I D A E K A M N A C E W R E H T E G O T Best performing month in the 2009/10 book year was March 2010 March was year book 2009/10 the in month performing Best Best performing month in the 2008/9 book year was March 2009 March was year book 2008/9 the in month performing Best 2008 March was year book 2007/8 the in month performing Best created online online created MENT AND reservations reservations Number of Number 39 863 39 72 996 72 27 756 27 4 546 4 298 3 948 2 911 2 103 3 443 3 506 3 377 5 471 2 3 728 3 977 2 436 3 952 2 3 540 3 981 2

G REPO ARKETIN Value of payments: payments: of Value R123 835 568,05 835 R123 R72 432 588,50 432 R72 created online online created R43 030 745,40 030 R43 R8 608 018,85 608 R8 161,60 347 R5 R7 506 918,80 506 R7 reservations reservations R6 461 725,25 461 R6 812,00 385 R5 073,90 474 R5 605,50 700 R5 575,85 443 R5 234,15 372 R8 381,35 706 R3 R5 510 044,85 510 R5 526,05 030 R6 241,20 308 R5 R6 092 919,15 092 R6 541,35 006 R5 T

Plan for Commercialisation (SPfC): Commercialisation for Plan Strategic the of implementation the in progress significant been has there 2009/2010 During organisations operations. projects the of non-governmental area targeted a and within youth the disabled, the (SMMEs), micro-enterprises of and benefit the medium to small, project the from impact socio-economic local and positive women promote to black (iv) people, and black enterprises, to black procurement and subcontracting its of proportion significant a contracts party private the that ensure to (iii) women, black and people black by subcontractors its and party private the of control management the in participation effective achieve to (ii) enterprises, black and women black black people, by interests substantial of ownership direct promote BEE to (i) a party is private there the for project, set PPP’s targets with SANParks scorecard each In process. this developing and promoting for vehicle good PPPs a and are objective, policy national a is (BEE) Empowerment Economic Black addition, In (AsgiSA). for Africa Initiative South Growth Shared and Accelerated the under envisaged as delivery infrastructure rapid facilitate can they as mechanism delivery service important to an be proved have SANParks in PPPs particular, In sector. private the across and SANParks within both PPPs, to related experience of body growing the to attests projects PPP of Aerial number growing The projects. Mountain PPP Table implemented actively the forty than and more were there 2010, activities March By Cableway. adventure retail, restaurants, accommodation, i.e. projects of range wide a covering transactions, PPP of number the increased progressively has SANParks years, ten past the Over implementation 2011) – (2006 Commercialisation for Plan Strategic Business development andconcessionaires continually be monitored to assist in ensuring that SANParks willachieveschanges the ofthe impact thebestsatisfactory very possiblebeenhave 2010 yieldsMarch andFebruaryJanuary,organisation duringfrom its tourism inventory. different the seasons.over While the results achieved the organization for the across camps different the in types accommodation different the of occupancies the of evaluation an followed This 2010. January 15 on effect into came citizens senior African to rates South discounted offers to SANParks which according framework The revised citizen concessionSenior review • •

Malelane Hotel development in the Kruger National Park: An internationally well-recognised brand i.e. brand well-recognised internationally An Park: National Kruger the in development Hotel Malelane restaurant Thesens the of running The Park: National Route Garden the in facility restaurant Thesens with thefinalplanningprocess andtheenvironmental assessment impact for thedevelopment. commenced has party private Hotel. The Malelane the of development the for sourced was Africa Rezidor restaurant. Quay-4 a as operational currently is and operator reputable a to awarded was facility ANNUAL REPORT2009/10 Conserving Nature Since1926 Conserving 75

ANNUAL REPORT 2009/10 25 ANNUAL REPORT 2009/10 26 For the financial year 2010/2011, the following PPP projects are scheduled for conclusion for scheduled are projects PPP following the 2010/2011, year financial the For TOURISM DEVELOP • • • • • • • • • • • •

Micro PPP Strategy: In order to further enhance the implementation of the SPfC, a micro PPP strategy strategy PPP micro a SPfC, the of implementation the enhance further to order In Strategy: PPP Micro and energy greater facilitate to order In Charter: BEE Tourism the to agreements PPP of Alignment The outsourcing of the petrol stations in the Kruger National Park. National Kruger the in stations petrol the of outsourcing The management variation the with made been has progress Significant PPPs: of management Post-award Skukuza airport: Pending the outcome of a litigation process, the tender process for the appointment appointment the for process tender the process, litigation a of outcome the Pending airport: Skukuza unveiled officially (FNB) Bank National First with together Manufacturing Kudu Kudu SANParks, Kuduzela: Luxury tented safaris in the Kruger National Park. Park. National Kruger the in safaris tented Luxury The appointment of an operator for the Addo Elephant National Park picnic site. picnic Park National Elephant Addo the for operator an of appointment The The appointment of an operator for the Rhodes Memorial tearoom in the Table Mountain National Park. National Mountain Table the in tearoom Memorial Rhodes the for operator an of appointment The The appointment of an operator for the Listers Place tearoom in the Table Mountain National Park. National Mountain Table the in tearoom Place Listers the for operator an of appointment The The appointment of operators for various PPP projects in the Mapungubwe National Park. Canoe trails trails Canoe Park. National Mapungubwe the in projects PPP various for operators of appointment The Canoe trails in the Wilderness National Park. National Wilderness the in trails Canoe potential as tourism destinations, refreshment facilities or recreational activities. recreational or facilities refreshment destinations, tourism as the have potential that assets State smaller to comes it when especially ventures business new of for allow unlocking will the This process. the manage to of managers release park the capacitate and decentralize to opportunities process business a micro strategize to intended is document This developed. being is the such. of for reporting allow the and will This achievements BEE of charter. the measurement to transparent aligned being are Charter BEE Tourism the of conclusion the to prior concluded agreements PPP the aspects, empowerment the to adherence as well as commitment, f Ps hs nldd fcs n h srie eiey f eti otore oeain a wl a a as operations. well such of as sustainability the operations ensure to order outsourced in PPPs of certain comparisons of and analysis delivery viability service the on focus a included This PPPs. of of a airport operator and aircraft carrier for the Skukuza airport in the Kruger National Park will continue. will Park National Kruger the in airport Skukuza the for carrier aircraft and operator airport a of Kuduzela. the of sales future of percentage a from benefit also will SANParks programme. Parks in Kids the education towards 000 R600 over environmental donated have an Manufacturing, project, Kudu Kudu and Parks FNB in programme. Kids the for SANParks to contributed be will produced Kuduzela every of cost the of in 6,24% that ensured production has FNB into 2009. July in went launched 2007, was and 2009 October January in trademark a as registered was Kuduzela The Kuduzela. the in the Wilderness National Park. National Wilderness the in E C N E R E F F I D A E K A M N A C E W R E H T E G O T MENT AND G REPO ARKETIN T commercialisation has resulted in a total PPP Income of R361 million to SANParks: SANParks: to SANParks, million to R361 of Income reverting PPP total a in assets resulted the has with commercialisation million R340 over worth developments infrastructural to addition in 2010, March 31 to inception From Income PPP Net Summary Sub-TotalConcessions - and TMACC TMNP Lease Point Cape Canoe Trails – Augrabies – Trails Canoe Eden Adventure Canoe Trails - - Wilderness Trails Canoe Adventure Eden Coast - West Duinepos Coast - West houseboats Langebaan Marakele – Ltd (Pty) Marakele received fees Tender Knysna – Restaurant 4 Quay Knysna - Company Oyster Knysna Addo – Lodge Intsomi Kgalagadi – Lodge !Xaus - TableMountain Atlantic Tintswalo – TableMountain Restaurant Roundhouse Addo – Lodge Darlington Addo – Lodge Game Kuzuko Addo - Lodge Country Bend River Addo – Lodge Safari River Nguni Addo – camp Elephant Gorah Tinga Private Game Lodge - Kruger - Lodge Game Private Tinga Jock Safari Lodge – Kruger – Lodge Safari Jock Singita Lebombo – Kruger – Lebombo Singita Kruger – safaris walking Rhino Kruger – Lodge Safari Imbali Kruger – Lodge Safari Lukimbi Shishangeni Lodge – Kruger – Lodge Shishangeni Brandwag Hotel - Golden Gate Golden - Hotel Brandwag

Concession Lodges Concession

SUMMARY NET PPP INCOME PPP NET SUMMARY (2002 to 2010) to (2002 Life-to-Date 192 233 231 233 192 75 896 664 896 75 11 804 748 804 11 10 306 713 306 10 44 470 408 470 44 12 051 725 051 12 1 166 176 166 1 724 734 4 767 039 1 996 011 1 368 834 2 942 817 5 1 640 378 640 1 444 902 7 568 013 4 4 317 280 317 4 460 890 460 506 558 178 130 904 496 211 652 667 141 184 567 34 827 34 69 011 69 667 66 285 46

35 718 464 718 35 2010-Mar 15 131 966 131 15 1 960 322 960 1 2 943 633 943 2 1 535 986 535 1 7 947 545 947 7 1 952 745 952 1 -448 254 -448 111 789 111 912 243 667 141 184 567 195 604 195 718 874 348 224 194 754 341 293 341 998 811 35 019 35 703 43 667 66 000 90 595 29 000 80 830 82 Conserving Nature Since1926 Conserving 0 0

38 629 843 629 38 14 328 243 328 14 3 810 628 810 3 2 117 730 117 2 1 538 686 538 1 1 725 757 725 1 8 972 859 972 8 1 817 344 817 1 09-Mar 174 201 174 491 875 491 294 960 294 770 440 007 887 605 781 605 405 656 405 828 868 99 340 99 50 178 50 0 0 0 0 0 0 0 0 0

ANNUAL REPORT 2009/10 27 ANNUAL REPORT 2009/10 28 TOURISM DEVELOP

Facilities Rentals Facilities TOTALincome PPP Sub-total facility rentals facility Sub-total KNP Avis Rentals Avis KNP Karoo shop & restaurant - Jan Viljoen Jan - restaurant & shop Karoo Kgalagadi shops & restaurants - EJ Viljoen EJ - restaurants & shops Kgalagadi Augrabies shop & restaurant - EJ Viljoen EJ - restaurant & shop Augrabies Mountain Zebra shop & restaurant - EJ Viljoen EJ - restaurant & shop Zebra Mountain Tsitsikamma shop & restaurant - Tiger’s Eye - Tiger’s restaurant & shop Tsitsikamma Addo shop & restaurant - Tiger’s Eye - Tiger’s restaurant & shop Addo West Coast – Geelbek restaurant Geelbek – Coast West Tshokwane & Nkuhlu KNP- Outpost Picnics Picnics Outpost KNP- Nkuhlu & Tshokwane Staff shop KNP - Stoffels and Pursad cc Pursad and Stoffels - KNP shop Staff KNP restaurants – Compass Game Park Services Park Game Compass – restaurants KNP KNP shops - Tiger’s Eye - Tiger’s shops KNP 10 20 30 40 50 60 70 0 SANParks PPP Income Multiple Years Multiple Income PPP SANParks 2002 Total PPP income TotalPPP

2003 E C N E R E F F I D A E K A M N A C E W R E H T E G O T Cape Point lease and and TMMAC lease Point Cape 2004 MENT AND 2005 2006 (2002 to 2010) to (2002 Life-to-Date 360 617 110 617 360 168 383 879 383 168 Restaurant and Retail and Restaurant 11 387 084 387 11 13 035 752 035 13 36 377 297 377 36 96 905 503 905 96 1 068 227 068 1 3 602 274 602 3 2 315 954 315 2 1 353 421 353 1 588 700 588 888 243 888 280 107 280 581 317 581 G REPO ARKETIN 2007

2008 61 395 694 395 61 25 677 230 677 25 2010-Mar 15 589 806 589 15 1 562 279 562 1 2 005 248 005 2 4 540 890 540 4 104 817 104 199 163 199 646 994 646 366 900 366 140 242 140 129 691 129 303 314 303 87 886 87 Concession Lodges Concession 2009

63 215 760 215 63 24 585 917 585 24 T 14 425 857 425 14 1 669 428 669 1 2 000 207 000 2 4 513 652 513 4 09-Mar 141 602 141 189 299 189 591 024 591 298 235 298 126 748 126 150 416 150 278 003 278 201446 2010 product for SANParks’ guests. This is an ongoing process and will be continued in the next financial year. was that system of areas that require SMS-feedback intervention. the In light of this, through numerous proactive restaurants measures were the taken during of the reporting period aimed performance at establishingimplemented a monitor superiorin February to 2008 as well continues as the e-mail-feedback (BDU) system that Unit was implemented in Development February 2010. Business Both these systemsThe inform management performance Restaurant below: figure the in depicted are Concessions Lodge the all for 2010 to 2005 from occupancies annual average The 2006. in 60% and 2007 in 63% 2008, in 69% 2009, in 66% to compared 2010 in 60% was operator an by achieved occupancy average highest The before. than stronger back bounce to set looks it correctly, handled if and, setback a suffered has tourism that time first the however not is This downturn. economic global the by affected negatively been has sector Concession Lodge thethattourism period.is This annual an indication reporting theprevious ofsince to4,5% aaverage 46,2% hasshown decline lodges for the fifteen The occupancies period. reporting previous the from variance It a Park. reflect Transfrontier occupancies Kgalagadi reported the the in that Lodge noted !Xaus be and should Park National Marakele the in Lodge Game Marataba Park, National Coast West the in Lodge and Kuzuko Game Riverbend Lodge in i.e. the lodges Addo Elephant National Park, concession Atlantic Tintswalo in the latest the Table include National Park, Mountain Houseboats to Langebaan amended been has occupancies Concession Lodge annual average the of reporting The occupancies Lodge Concession Lodge Concessions Average Annual Occupations Annual Average Concessions Lodge 37.2% 2005 40.6% 2006 47.0% 2007 49.3% 2008 50.7% 2009 Conserving Nature Since1926 Conserving 46.2% 2010

ANNUAL REPORT 2009/10 29 ANNUAL REPORT 2009/10 30 the general public was kept up-to-date and resulted in most of the released accommodation being sold. being accommodation released the of most in resulted and up-to-date kept was public general the accommodation that release ensured releases press to accompanying with SANParks together This timeously. public enabled general the to back this inventory and agreed MATCH agreement. the in stipulated than earlier released be booked, not was that accommodation that requested SANParks sales, lower the of light In were unsatisfactory. sales that apparent became it and soon closely The MATCHwere monitored channels sales MATCH. to inventory park’s the of 30% allocated and event the in participate actively to undertook SANParks agreement this Through event). (the Cup World Soccer 2010 the of ticketing and accommodation systems, IT the the (MATCH),for responsible Ltd (FIFA) Football (Pty) Association of Federation Services International Event the MATCH by appointed with body agreement an into entered SANParks 2007 January In event Cup World Soccer 2010 cities. or centres major in shops convenience of prices the with well compare shops the in merchandise of prices that shown have conducted studies various and undertaken is service customer in training Continuous staff. of friendliness and prices to limited and few are operations these about customers from these Complaints period. From reporting the well. for million R18,5 of perform amount the to to rental received continue SANParks operations operators private to outsourced parks national in facilities retail The performance Retail TOURISM DEVELOP E C N E R E F F I D A E K A M N A C E W R E H T E G O T MENT AND G REPO ARKETIN T • • • • • Of relevance to the performance figures, the following significant changes impacted on comparisons to the previous year: period. the holiday of school half provincial first the had 2008 and 2009 April both and bonus, as Easter had therefore 2009 April April. in fell it 2009 in while 2008, in March in fell Easter as years, previous to different was year financial 2009/10 the of month first The Summary Executive TOURISM STATISTICS

• The following accommodation units were affected by fires: by affected were units accommodation following The 2009. May of start the until business The ten tents at the Tlopi Camp were refurbished during March and April 2009 and were withdrawn from from withdrawn were and 2009 April and March during refurbished were Camp the Tlopi at tents ten The 2010. March early until 2009 January Golden Gate Hotel was being refurbished and withdrawn from business (including certain chalets) from 19 19 from chalets) certain (including business from withdrawn and refurbished being was Hotel Gate Golden general. in Gate Golden for figures performance overall the on impacted it rate, occupancy low initial an With 2008. December in public the to opened was Village Cultural Basotho

Mopani Family Cottage (no.12) – 26 July 2009 – cause unknown. cause – 2009 July 26 – (no.12) Cottage Family Mopani

Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 31 ANNUAL REPORT 2009/10 32 for the SANParks the for 2010 March Ended Months Twelve the for Statistics Visitor of Summary WILDERNESS WILDERNESS year Previous COAST WEST year Previous MOKALA year Previous TSITSIKAMMA year Previous TANKWAKAROO year Previous TABLEMOUNTAIN year Previous RICHTERSVELD year Previous NAMAQUA year Previous ZEBRA MOUNTAIN year Previous MAPUNGUBWE year Previous MARAKELE year Previous KRUGER year Previous KGALAGADI year Previous KAROO year Previous BONTEBOK year Previous AUGRABIES year Previous year Previous ADDO PARK Previous year year Previous GATE GOLDEN year Previous year Previous AGULHAS TOTAL2009/10 CAMDEBOO

TOTAL2008/9

DIFFERENCE

531,018 531,018 521,091 521,091 381,622 381,622 392,970 392,970 Nights 26,763 26,763 15,645 10,151 10,548 24,439 26,709 22,534 22,534 11,858 11,858 22,405 24,568 5,253 1,177 1,473 4,834 4,568 9,545 2,661 2,104 2,729 2,729 8,717 1,679 1,692 5,233 2,823 2,823 2,366 2,073 9,032 9,032 9,631 9,631 1.9% 1.9% Sold Unit 805 571 571 737 700 775 719 719 0 0 0 0 0 0

Change -24.2% -24.2% 15.0% 43.8% 43.8% 12.5% -3.5% -3.5% -0.5%

14.0% 14.0% 25.9% -0.2% -3.3% -3.3% 3.9% 5.3% 5.3% 3.9% 3.9% 1.5% 1.5% 0.6% 8.3% 3.0% 0.9% %

ACCOMMODATION (EXCL CAMPING)

Occupancy 73.3% 73.3% 55.1% 55.1% 71.7% 63.9% 70.5% 32.2% 53.1% 25.2% 40.6% 41.1% 85.7% 59.4% 48.9% 48.9% 79.4% 67.9% 85.2% 81.2% 81.2% 72.5% 28.3% 48.9% 48.7% 48.7% 67.8% 69.1% 39.2% 36.6% 23.4% 23.4% 39.1% 66.2% 70.7% 78.3% 81.4% 68.8% 58.3% 50.9% 50.9% 49.7% 49.7% 74.2% 59.0% 26.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.8% Unit 0.0%

1,287,787 1,287,787 1,259,515 958,923 929,372 929,372 Nights 11,970 11,970 14,355 29,563 13,312 13,312 62,064 23,318 36,561 56,122 56,028 21,257 53,722 54,595 54,595 10,597 10,597 21,646 21,720 21,720 23,451 23,451 23,581 23,581 62,076 3,807 3,807 2,711 4,942 2,673 2,673 4,833 5,259 5,259 5,360 4,884 6,278 6,278 3,294 3,569 3,235 3,306 6,087 1,246 1,585 1,585 2.2% 2.2% Sold Bed 0 0 0 0 0

Change -19.1% -19.1% 10.9% -1.6% -7.1% -0.2% 15.2% 15.2% 13.0% 38.5% 27.2% -2.1% 1.8% 1.8%

7.8% 7.8% 3.2% 0.0% 0.0% 1.4% 1.4% 8.3% 8.3% 1.1% 3.1% 3.1% %

Occupancy 58.0% 35.2% 35.2% 39.9% 39.9% 14.6% 29.5% 15.2% 15.2% 28.4% 54.1% 29.5% 56.5% 70.8% 74.7% 45.7% 57.2% 25.8% 44.2% 37.6% 30.1% 22.5% 57.5% 48.0% 28.9% 36.5% 60.7% 22.6% 44.5% 72.2% 65.1% 38.4% 38.4% 61.9% 50.3% 41.1% 41.1% 47.9% 47.9% 52.5% 62.7% 70.5% 64.4% 16.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.8% 0.8% 0.0% 0.0% Bed

235,811 235,811 133,212 148,765 210,166 210,166 Nights 14,045 13,682 17,555 20,242 20,242 4,486 3,276 4,767 4,163 4,163 2,478 5,379 8,363 8,363 2,378 2,378 5,204 5,204 6,493 6,493 9,046 1,051 1,051 12.2% 12.2% 1,960 7,262 4,702 4,084 4,906 1,458 6,928 6,928 6,226 6,226 2,709 Sold Site 279 279 218 218 660 0 0 0 0 0 0 0 0 0 0 0 0 0

Change 32.2% 34.4% 16.7%

28.0% 28.0% 15.3% 26.9% 59.2% 20.7% 11.7% 10.7% 13.9% 7.8% 2.7% 8.2%

4.8% %

CAMPING 46.5% 19.8% 15.0% 15.0% 71.1% 53.7% 53.7% 22.4% 75.1% 21.8% 21.8% 61.7% 36.2% 36.2% 51.5% 24.9% 41.6% 41.6% 56.3% Camp 42.1% 42.1% 10.9% 26.0% 44.9% 58.4% 58.4% 44.5% 61.3% 57.0% 25.6% 29.0% 11.6% 36.8% 18.4% 33.9% 19.2% 19.2% 69.4% 24.3% 14.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.4% 4.4% Site Occ 0 0 0

675,392 675,392 377,593 377,593 419,433 Person 604,900 604,900 Nights 15,172 60,646 60,646 18,255 18,255 13,555 43,805 24,818 13,769 13,769 52,109 14,304 21,048 21,606 21,606 18,264 42,466 42,466 15,097 11,963 11,846 14,580 23,065 8,526 6,656 7,538 11.7% 11.7% 5,443 2,930 8,397 1,759 4,226 Sold 773 773 650 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Change 28.8% 11.1% 18.9% 25.3% 16.4% 16.4% 28.1% 28.1% 20.9% 13.3% 66.6% 11.4% 16.2% 6.1% 6.1% 3.2% 2.7% 7.6% %

4,512,478 4,512,478 1,429,904 1,429,904 2,173,548 2,173,548 2,240,841 4,347,996 4,347,996 1,326,054 141,925 ToPark 160,405 135,109 195,255 130,140 130,140 155,762 Guests 32,279 32,279 41,078 15,183 11,195 16,821 23,002 26,439 35,000 63,182 27,321 27,321 21,595 13,982 27,388 27,388 40,424 25,318 25,318 42,088 42,088 39,884 27,481 85,762 22,039 24,215 34,090 34,090 37,399 3,146 3,146 8,519 8,519 2,455 2,455 5,693 5,095 5,980 7,478 3.8%

Change 17.4%

31.0% 17.4% 50.0% -4.8% 45.6% 28.1% 35.7% 35.7% 18.1% 49.6% 49.7% 17.2% -8.8% -3.0% 5.3% 8.6% 8.6% 3.0% 3.0% 3.9% 7.8% 4.1% 4.1% %

335,708 335,708 265,629 261,581 261,581 314,081 314,081 Guests 8,799 8,799 7,568 3,221 3,221 6,225 2,029 2,029 2,425 1,848 4,272 5,718 5,471 7,313 2,702 4,739 4,600 4,600 5,940 3,151 3,151 9,483 5,049 2,548 5,036 5,036 3,824 3,140 3,140 1,079 5,453 8,004 Card Wild 6.9% 6.9% Free 216 216 525 320 320 296 296 575 575 951 59 0 0 0 0 0 0 0 0 0

Change 136.1% 136.1% 266.1% 113.4% 113.4% -48.5% -48.5% 38.3% 39.0% 29.7% 31.2%

61.4% 61.4% 20.3% 20.3% 64.1% 16.6% 68.9% 8.9%

0.3% 2.6% 1.5% %

Activities 221,530 221,530 161,198 217,294 217,294 161,508 161,508 15,177 15,177 28,806 12,844 12,844 28,857 28,857 1,084 1,135 1,135 Total 5,389 5,389 1,053 3,850 1,464 1,083 1,199 1,199 3,673 3,673 4,407 4,407 1.9% 1.9% 640 640 796 918 918 965 543 853 853 966 966 416 416 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Change 132.0% -31.8% -31.8% 128.8% 128.8% -23.4% -23.4% 27.0%

-0.2% -0.2% -4.5% -4.5% 22.3% 18.2% 18.2% -0.2% 9.0% 9.0% 4.8% %

Previous year year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous year Previous ADDO MOUNTAIN ZEBRA ZEBRA MOUNTAIN TOTAL2009/10 WILDERNESS COAST WEST MOKALA TSITSIKAMMA NAMAQUA MARAKELE KRUGER KAROO AUGRABIES TANKWA KAROO TANKWAKAROO TABLEMOUNTAIN RICHTERSVELD MAPUNGUBWE KGALAGADI GATE GOLDEN CAMDEBOO BONTEBOK AGULHAS TOTAL2008/9

DIFFERENCE

PARK

531,018 531,018 521,091 521,091 381,622 381,622 392,970 392,970 Nights 26,763 26,763 15,645 10,151 24,439 10,548 26,709 22,405 24,568 22,534 22,534 11,858 11,858 1,177 1,473 4,834 4,568 9,545 5,253 2,729 2,729 2,661 2,104 9,032 9,032 2,823 2,366 2,073 5,233 5,233 8,717 1,692 1,679 9,631 9,631 1.9% 1.9% Sold Unit 571 571 805 700 775 737 719 719 0 0 0 0 0 0

Change -24.2% -24.2% 43.8% 43.8% 15.0% 12.5% -0.5% -3.5% -3.5%

14.0% 14.0% 25.9% -3.3% -3.3% -0.2% 5.3% 5.3% 3.9% 3.9% 3.9% 1.5% 1.5% 8.3% 0.6% 3.0% 0.9% %

ACCOMMODATION (EXCL CAMPING)

Occupancy 73.3% 73.3% 32.2% 32.2% 25.2% 40.6% 41.1% 85.2% 63.9% 70.5% 53.1% 59.4% 85.7% 71.7% 55.1% 55.1% 79.4% 67.9% 48.9% 48.9% 81.2% 81.2% 72.5% 50.9% 50.9% 23.4% 39.1% 66.2% 70.7% 78.3% 81.4% 68.8% 58.3% 48.7% 48.7% 69.1% 69.1% 67.8% 36.6% 39.2% 28.3% 48.9% 26.7% 49.7% 74.2% 59.0% 0.0% 0.0% 0.0% 0.0% 0.8% Unit 0.0%

1,287,787 1,287,787 1,259,515 958,923 929,372 929,372 Nights 36,561 56,028 13,312 13,312 62,064 23,318 56,122 14,355 29,563 11,970 11,970 10,597 10,597 21,720 21,720 21,646 54,595 54,595 21,257 53,722 23,581 23,581 23,451 62,076 2,673 2,673 4,833 5,259 2,711 4,942 4,942 3,807 6,278 6,278 5,360 4,884 6,087 3,569 3,306 1,246 3,235 3,294 1,585 1,585 2.2% 2.2% Sold Bed 0 0 0 0 0

Change -19.1% -19.1% 10.9% -0.2% -0.2%

-1.6% -1.6% -7.1% 38.5% 15.2% 13.0% 27.2% -2.1% 7.8% 7.8%

1.8% 1.8% 3.2% 0.0% 0.0% 1.4% 1.4% 1.1% 8.3% 3.1% 3.1% %

Occupancy 58.0% 15.2% 15.2% 14.6% 28.4% 29.5% 54.1% 54.1% 56.5% 70.8% 29.5% 39.9% 39.9% 35.2% 35.2% 74.7% 45.7% 57.2% 38.4% 38.4% 41.1% 41.1% 22.6% 61.9% 70.5% 36.5% 60.7% 44.5% 72.2% 65.1% 50.3% 48.0% 57.5% 37.6% 28.9% 30.1% 30.1% 25.8% 44.2% 22.5% 62.7% 52.5% 47.9% 16.2% 64.4% 0.0% 0.0% 0.0% 0.0% 0.8% 0.8% 0.0% 0.0% Bed

235,811 235,811 133,212 148,765 210,166 210,166 Nights 13,682 17,555 14,045 20,242 20,242 4,163 4,163 9,046 2,478 2,478 5,379 2,378 8,363 3,276 4,767 4,486 5,204 5,204 1,051 1,051 6,493 6,493 12.2% 12.2% 1,458 6,928 6,928 4,084 4,702 4,906 7,262 1,960 6,226 6,226 2,709 Sold Site 218 218 279 279 660 0 0 0 0 0 0 0 0 0 0 0 0

Change 32.2% 34.4% 16.7%

28.0% 28.0% 15.3% 26.9% 59.2% 20.7% 11.7% 10.7% 13.9% 8.2% 2.7% 7.8%

4.8% %

CAMPING 46.5% 75.1% 15.0% 15.0% 22.4% 19.8% 71.1% 53.7% 53.7% 41.6% 41.6% 36.2% 36.2% 21.8% 56.3% 61.7% 24.9% 51.5% 51.5% Camp 42.1% 42.1% 10.9% 26.0% 44.5% 61.3% 25.6% 58.4% 58.4% 44.9% 57.0% 29.0% 14.8% 11.6% 18.4% 36.8% 33.9% 24.3% 19.2% 69.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.4% 4.4% Site Occ 0 0 0 0

675,392 675,392 377,593 377,593 419,433 Person 604,900 604,900 Nights 24,818 24,818 43,805 15,172 60,646 18,255 18,255 13,555 13,555 13,769 21,048 14,304 52,109 18,264 18,264 21,606 21,606 42,466 42,466 15,097 11,846 14,580 23,065 11,963 8,526 6,656 7,538 11.7% 11.7% 8,397 8,397 2,930 5,443 4,226 1,759 Sold 773 773 650 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Change 11.1%

28.8% 18.9% 25.3% 16.4% 16.4% 20.9% 20.9% 11.4% 28.1% 28.1% 66.6% 13.3% 16.2% 3.2% 6.1% 7.6% 2.7% %

4,512,478 4,512,478 1,429,904 1,429,904 2,240,841 2,173,548 2,173,548 4,347,996 4,347,996 1,326,054 141,925 ToPark 135,109 160,405 130,140 130,140 155,762 155,762 195,255 Guests 15,183 41,078 32,279 32,279 27,321 27,321 27,388 27,388 23,002 26,439 40,424 21,595 16,821 13,982 63,182 35,000 35,000 42,088 42,088 11,195 25,318 85,762 85,762 39,884 27,481 24,215 22,039 34,090 37,399 3,146 3,146 8,519 8,519 5,693 2,455 5,095 5,980 7,478 3.8%

Change 50.0% 17.4%

31.0% 17.4%

-4.8% 17.2% 49.7% 28.1% 28.1% 35.7% 35.7% 45.6% 49.6% 18.1% -3.0% -8.8% 3.0% 3.0% 5.3% 8.6% 4.1% 4.1% 3.9% 7.8% %

335,708 335,708 265,629 261,581 261,581 314,081 314,081 Guests 2,425 8,799 8,799 7,568 6,225 2,029 2,029 3,221 3,221 1,848 5,718 5,471 4,739 7,313 7,313 4,272 4,272 2,702 8,004 9,483 4,600 4,600 5,049 3,151 3,151 5,940 2,548 3,140 3,140 5,453 1,079 5,036 5,036 3,824 3,824 Card Wild 6.9% 6.9% Free 216 216 525 320 320 296 296 575 575 951 951 59 0 0 0 0 0 0 0 0 0

Change 136.1% 136.1% 266.1% 113.4% 113.4% -48.5% -48.5%

31.2% 29.7% 38.3% 39.0%

68.9% 20.3% 20.3% 61.4% 61.4% 16.6% 16.6% 64.1% 0.3% 8.9%

1.5% 2.6% % Conserving Nature Since1926 Conserving

Activities 221,530 221,530 161,198 217,294 217,294 161,508 161,508 28,806 15,177 15,177 12,844 12,844 28,857 28,857 1,084 1,135 1,135 Total 5,389 5,389 1,464 1,053 1,083 3,850 3,673 3,673 4,407 4,407 1,199 1,199 1.9% 1.9% 796 796 640 640 918 918 965 543 966 966 416 416 853 853 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Change

132.0% -31.8% -31.8% 128.8% 128.8% -23.4% -23.4% 27.0% -4.5% -4.5% -0.2% -0.2%

18.2% 18.2% 22.3% -0.2% 9.0% 9.0% 4.8% %

ANNUAL REPORT 2009/10 33 ANNUAL REPORT 2009/10 34 TOURISM DEVELOP • • • parks increased by 2,0% from 3 021 942 to 3 082 574 persons. persons. 574 082 3 to 942 021 3 from 2,0% by increased parks persons 478 512 4 to 996 347 remaining for the and 904 to 1 429 054 1 4 326 from by 7,8% increased number the from For Kruger gates. SANParks the through 3,8% by increased numbers guests-to-parks total review, under period the For parks to Guests Top Five Parks – Highest Guests to Parks for 12 month term month 12 for Parks to Guests Highest – Parks Top Five

Position

1 2 3 4 5 Total

• • high levels of the Orange River also necessitated suspending the operation of the pontoon at Sendelingsdrif. at pontoon the of operation the suspending necessitated also River Orange the of levels high The terrains. camp and roads access the affected which flooding to due 2010 mid-February in closed were Camp, as Tatasberg Wilderness well as areas, camping Richtersberg and Potjiespram Hoop, De Park’s National Richtersveld 2009. December from effective collected, were statistics guests-to-park the which by methodology the corrected Park National Coast West interim. the in operation in be will service bus temporary A 2010. April 2 and January 18 between upgrading for closed been has Point Cape at funicular The

Talamati Cottage (no. 10) – 30 November 2009 – lightning suspected. lightning – 2009 November 30 – 10) (no. Cottage Talamati fault. electrical – 2009 September 27 – chalets 3 Lillydale unknown. cause – 2009 September 08 – chalets 9 Village Cultural Basotho

Park

TableMountain Kruger West Coast West Tsitsikamma Addo

E C N E R E F F I D A E K A M N A C E W R E H T E G O T

MENT AND Guests-to-park (12 months) (12 Guests-to-park Previous year year Previous & change in brackets in change & 2 173 548 (2 240 841 -3,0%) 841 240 (2 548 173 2 1 429 904 (1 326 054 +7,8%) 054 326 (1 904 429 1 1 95 255 (130 140 +50,0%) 140 (130 255 95 1 160 405 (155 762 +3,0%) 762 (155 405 160 135 109 (141 925 -4,8%) 925 (141 109 135

G REPO ARKETIN

% of total total of % Previous year in in year Previous brackets 48,2% (51,5%) 48,2% 31,7% (30,5%) 31,7% 4,3% (3,01%) 4,3% 3,6% (3,6%) 3,6% 3,0% (3,3%) 3,0% 90,7% (91,9%) 90,7%

T (-0,1) for Parks Division and 79,4% (last year 78,3% (+1,1) for Kruger Division. Division. Kruger for (+1,1) 78,3% year (last 79,4% and Division Parks for (-0,1) 60,3% year (last 60,1% comprising (+0,8) 72,5% year (last 73,3% was term 12-month the for occupancy unit average The occupancy Unit to 148 765. 148 to 212 133 from 11,7% was increase the Division site- Kruger the for Division while 046, Parks 87 to 954 of 76 from case 13,1% by the increased sold In nights 811. 235 to 166 210 from 12,2% by term 12-month the for increased sold Site-nights person-nights. 433 419 to 593 377 person-nights, from 11,1% by 959 increased 255 Division to Kruger the 307 while 227 from 12,6% by 392 up 675 is to sold 900 person-nights 604 Division, from Parks of year case previous the In the from person-nights. 11,7% by up is sold person-nights review, under months 12 the For Camping Division. Kruger for 61,9%(+0,8%) year (last 62,7% and Divisions Parks for 0,3%) (+ 47,2% year (last 47,5% comprising (+0,8%) 57,2% year (last 58,0% was Parks National all across term 12-month the for occupancy Bed occupancy Bed term month 12 for occupancy(%) unit highest – parks Topfive

Position 1 2 3 4 5

Park

Addo Elephant Addo Kgalagadi Transfrontier Kgalagadi Kruger Marakele Mountain Zebra Mountain

Previous year & change in brackets in change & year Previous Conserving Nature Since1926 Conserving Occupancy (12 months) (12 Occupancy 79,4% (78,3%) +1,1% (78,3%) 79,4% 74,2% (70,7%) +3,5% (70,7%) 74,2% 71,7% (66,2%) +5,5% (66,2%) 71,7% 85,2% (85,7%) -0,5% (85,7%) 85,2% 81,2% (81,4%) -0,2% (81,4%) 81,2%

ANNUAL REPORT 2009/10 35 ANNUAL REPORT 2009/10 36 last year. Direct contribution increased by 36,9% from R14 million to R19,2 million. million. R19,2 to million R14 from 36,9% by increased contribution Direct year. last million R21,9 from 21,6% of increase an million, 26,7 R was SANParks to Rangers Honorary the by contribution total The individuals. disadvantaged historically were applicants and Rangers Honorary our of 17,5% that results This 82. to 72 from 13,9% by increased Applicants 92. to 77 from 19,5% by increased by from 149 to 16,8% 174. increased is This from a members low of base applicants 62 in and Appointed 124 in 2006 2007. and (HDI) individuals disadvantaged historically of number 992. to The 889 from 11,6% by increased total 298. to The 263 from by 13,3% increased from 626 to by 694. 10,9% The applicants increased Rangers Honorary of appointed The number below. are reported targets performance of in the pre-determined (HR) terms Rangers of the Honorary The performances Corps Ranger Honorary guests. African South total of 23,2%) year (previous 24,7% comprise guests) overnight and visitors (day guests black total The guests. overnight African South total the of 7,5%) year (previous 7,8% and visitors day African South total the of 29,7%) year (previous 31,5% of total a comprise guests Black guests. overnight for 537 36 to 295 33 from 9,7% of increase an and visitors day for 548 369 to 264 312 from 18,3% of growth a comprising 085 406 to 559 345 from 17,5% by grew guests black of number total term, 12-month the For guests Black Parks. National Coast West and Karoo Tankwa TableMountain, Agulhas, there: captured not is information demographics as categories, below of reporting from excluded are parks following the that note Please Demographics 72,8% of all SANParks activities were performed in the Kruger National Park compared to 74,3 (-1,6%) for the previous year. an showing parks and activities 198 161 activities. 332 60 to to 786 55 from 8,1% 508 of increase 161 from -0,2% of decrease a showing Kruger with SANParks across to 530 from 221 of 1,9% activities 294 217 increase the review, an Forshow overall under 12 the months “activity” statistics Activities 61,3%. to 56,3% from points percentage 5,0 by increased Division Kruger the while 33,0%, to 29,3% from points percentage 3,7 by increased occupancy site camp Division, Parks of case the In 46,5%. to 42,1% from points percentage 4,4 by increased term 12-month the for available) sites of margin a as occupied (sites occupancy site Camp 2,83). year (previous 2,82 was average the Division Kruger the for while 2,95) year (previous 2,94 was this Division Parks of case the in and 2,88) year (previous 2,86 was sold site per persons of number average the term For 12-month the TOURISM DEVELOP E C N E R E F F I D A E K A M N A C E W R E H T E G O T MENT AND G REPO ARKETIN T RESOU HUM REPO CES AN T 2009 K M r . C har udu les A N w k ards una

‘L with ifetime the C A hief chievement E xecutive A w O ard fficer RESOU ’ winner , D r . D , HUM REPO former a vid Conserving Nature Since1926 Conserving M

employee abund CES AN T .

ANNUAL REPORT 2009/10 37 ANNUAL REPORT 2009/10 38 Labour relations positions.employees critical occupying thesekey of 95% retained has SANParks review, under period the For incumbents. 913 by occupied are which positions, critical 32 identified has SANParks Currently positions. critical key in incumbents of retention the on focuses which introduced, been has intervention another review, under period profile job, the of process. placement positions, the candidates eliminating are thus who thereby suitable not advertised the shortening for the For are filled within four weeks for internal, and eight weeks for candidates external respectively. The system has assisted in matching candidates to the the vacancies procurement. To date, of staff improvement continuous and efficiencies improved to led has system year. The financial past the in e-recruitment system the of introduction the since around time turn the SANParks improvedto staff has recruitmentof shortening of by cycle The Staff recruitment retirement medicalaidliability. post-reducethe employeetoretentionattempt the strategy, an on introduced in are being therearethat initiatives impact positiveand have toa continues schemes aid medical of range different levels. broad at The employees all to choice wider a provide to order in done employees.is This its to schemes aid medical three offers SANParks employers. other with compared when advantage competitive the SANParks give to continue they that ensure to time to time from reviewed is benefits of range benefits.retirement The and aid medical programme.retentioninclude These the of part as remuneration, than other benefits of number a and proposition value employees its offers SANParks organisations, most to Similar Employee benefits where and achievements, and highlights the programme, information. Resources resources Human human the quantitative of provides necessary, objective strategic level high the details report This areas: following the covers and strategy, and policy both by informed was programme The review. under period the of Plan Business the in detailed as needs, SANParks’ to according structured was 2009/2010 the for programme Resources Human Corporate The Summary Executive HUM • The Labour Relations programme for the year under review was based on a relationship-by-objectives principle, and supported by the following objectives: •

• • • •

Improvement of relationship between SANParks management and organized labour. Partnership-buildingaround theprinciples whichwill minimise conflict, but enhance the level businessof understanding through information sharing, joint problem solving and fair negotiations, based on the good-faith principle. employee wellness and occupational health and safety. and health occupational and wellness employee development organizational and capital human relations labour (recruitment) procurement staff benefits employee AN RESOU E C N E R E F F I D A E K A M N A C E W R E H T E G O T CES REPO T currently reflecting a 100% record in favour of SANParks. This is attributed to a high level of labour relations competency within management. The management of dispute reflected a decrease in disciplinary cases and grievances, with all cases referred to the external structures for adjudication • • • The Human Capital Development and Equity programme has been underpinned by the following broad principles, which reflect the overall strategy. Human Capital andEquity Development (Trade March Unionmembership: 2010) The following trade unions played an active role within SANParks, and their membership statistics are tabulated below: tabulated are statistics membership their and SANParks, within role active an played unions trade following The

South African Commercial, Catering and Allied Workers Union (SACCAWU) Union Workers Allied and Catering Commercial, African South Health and Other Services Personnel Trade Union of South Africa (HOSPERSA ) (HOSPERSA Africa South of Union Trade Personnel Services Other and Health TradeUnion • matters: following the considered parties both and improved, has Hospersa and SANParks’ management between process consultation The results. positive yielded these and unions trade the with conducted were crime, environmental with deal who employees for employment of conditions over negotiations Subsequently, Bands). B and A (Paterson unit bargaining the in employees for one plus 50% of threshold the achieving after rights bargaining granted was (Hospersa) Africa South of Trade Personnel Union Service other and Health The • • • • • •

Promoting equity and fairness in employment by ensuring legal compliance for employment equity requirementsProviding as sustainabledetermined capacity developmentby the opportunitieslegislation. for staff and management to enhance performance. Promoting lifelong learning as a principle that governs learning organizations. review of current Medical Aid policy Aid Medical current of review climate Improvement Programme Programme Improvement climate medical surveillance medical review of the organisational rights rights organisational the of review Employment Equity Constitution and report. and Constitution Equity Employment those trade unions that have achieved a majority membership amongst staff, which fall within a bargaining unit. unit. bargaining a within fall which staff, recognising amongst and membership choice, majority their a of achieved union have that trade a unions to trade belong those to employees allowing thus association, of freedom the of promotion The SANParks. for liability minimum ensure to manner fair but efficient an in disputes of Management

ANNUAL REPORT2009/10 Conserving Nature Since1926 Conserving Totalmembership 1 521 1 75 948

ANNUAL REPORT 2009/10 39 ANNUAL REPORT 2009/10 40 SANParks -workforce profile asat30March 2010 HUM The table below depicts the workforce profile as at the end of March 2010. March of end the at as profile workforce the depicts below table The F F E E LEVEL LEVEL

D D OCCUPATIONAL B C

A

TOTAL

Organizational development Thus a number of interventions were introduced in the year under review which entailed the following: the entailed which Card. review Score under year Balance the in the by introduced driven were as interventions of performance number a Thus organizational of culture the by underpinned is Model Development Organizational The

• • implemented: were projects following the intent, strategic above the on Based • •

•

The Human Capital programme ofthesocialoutreach Development projectby recruiting formed part for 105interns learning. experiential Promoting development asameansto create ofrelevant requirements. skills competencies capacity to meetorganizational performance Educational bursaries were made available to children of employees. of children to available made were bursaries Educational SANParks complied with the legislative requirements in terms of the Employment Equity Act and Skills Development Act, by submitting by Act, submitting Development Skills and Act Equity of Employment the in terms requirements legislative the with complied SANParks the Workplace Skills Plans, Annual Training Report and the Employment Equity Report. Equity Employment the and Report Training Annual Plans, Skills Workplace the

The best practice framework and methodology for implementation of a comprehensive leadership development programme for for programme year. development financial next the leadership in implemented be comprehensive will and a designed, of been has SANParks implementation for methodology and framework practice best completed. been The has organisation the by competencies leadership organisational required confirming and identifying of process The AN RESOU AFRICAN AFRICAN -49.4% -49.4% -27.6% -27.6% -33.5% -33.5% -24.3% -53.8% -53.8% 1736 1736 -80% -80% -55% 781 781 139 139 735 735 13 13 64 64 4 4

E C N E R E F F I D A E K A M N A C E W R E H T E G O T INDIAN -0.2% -0.2% -2.2% -2.2% -0.5% -0.5% -1.2% 0 0 6 6 1 1 3 3 0 0 2 0 0

COLOURED CES -11.8% -10.8% -10.8% MALE -6.4% -6.4% -6.8% -6.8% -4.6% -4.6% -20% -20% 415 415 286 286 45 45 18 18 63 63 0 0 3 3

REPO WHITE -38.3% -11.3% -11.3% -0.92% -0.92% -40% -40% -0.1% -0.1% -36% -36% -5% -5% 176 176 18 18 95 95 47 47 13 13 2 2 1 1

AFRICAN -23.5% -17.1% -17.6% -15.9% -15.9% -0.1% -12.5 -12.5 828 828 227 227 487 487 33 33 73 73 0 0 8 8

T

INDIAN -0.3% -0.25% -35.6% -35.6% -0.2% -2.3% -2.3% continued 11 11 0 0 0 0 6 6 1 1 3 3 1 1

COLOURED FEMALE -5.5% -5.5% -7.9% -5.4% -5.4% -5.8% -3.41 -3.41 198 198 33 33 77 77 79 79 0 0 0 0 9 9

-18.1% -18.1% WHITE -13.6% -13.6% -58.5% -58.5% -4.2% -4.2% -8.5% -2.3% -2.3% 147 147 36 36 75 75 33 33 0 0 4 4 0 0

-66.3% -76.6% -76.6% TOTAL -56.2% -56.2% -41.5% -41.5% -100% MALE 2333 2333 -68% -68% -76% -76% 1080 1080 180 180 233 233 799 799 36 36 6 6

FEMALE -33.6% -33.6% TOTAL -23.4% -44.6% -23.9% 1184 1184 -32% 185 185 340 340 567 567 84 84 11 11 0 0

EMPLOYEES TOTAL 3518 3518 1420 1420 1366 1366 415 264 264 47 47 6 Provincial have to address beenformed asanintervention someoftheemployee HealthDepartments ailmentsidentified. the of Employeeresultssome and with Surveillance Wellnesspartnership Medical a the activities, of outcome the rate.on Based participation total the of year) previous the 60,9% to (compared 75,5% constituted it as counselling, telephone was service utilised commonly most The available. well to the 9,2% of the previous year. The drop is delivery in attributed service to the austerity measures put in place, thus only limitedwere services compares which available. made 6,7% amounted was rate to families their including for staff participation overall The services counselling 24-hour A parks. some in orphanages and hospices with developed been have Partnerships year. each stronger growing are partnerships Public-private • • • follows: as summarized be can • programme Wellness Employee the of scope the review under year to the living During healthy promote productivity. to enhance philosophy a by underpinned is that strategy response comprehensive a is programme Wellness Employee The Employee Wellness programme parks. the in services medical to accessibility the enhance to program a of baseline drafting the the of to led results The examinations employees. medical amongst diseases occupational of prevalence the determines which project below. as Surveillance the Medical summarised of The as intent interventions strategic relevant of The review. introduction the under through year the factors, risk in minimise to is implemented were programme which projects, flagship three by underpinned is programme The Programme HealthandSafety Occupational

• • • • •

The social outreach programme as part of our social responsibility programme. responsibility social our of the part as all programme and outreach social parks, The SANParks. the across commemorated throughout was Day Aids observed World The involved. were were sector memorials health the within candlelight partners The implemented. be to continued programmes HIV/AIDS prevention. disease and promotions Health Wellness championswere establishedthroughout outthewellness level. mandate SANParks atpark to assistincarrying SANParks’ strategy for the Improvement of Organisational Climate seeks to ensure that SANParks sustains the new processes, systems and systems processes, new the sustains SANParks that ensure to seeks Climate Organisational of SANParks’Improvement the for strategy The Productivity Improvement project was piloted during the financial year 2008/2009. The project presentations highlighted highlighted presentations project The 2008/2009. year financial the during piloted was project Improvement Productivity The The Emergency Disaster Plan is meant to assist the organization in developing a contingency as a response to emergencies. to response a as contingency a developing in organization the assist to meant is Plan Disaster Emergency The The legislative training is a means to be used to enhance legal compliance. legal enhance to used be to means a is training legislative The The Occupational Health and Safety audits have been conducted throughout the clusters of the parks to establish compliance to to compliance establish to parks the of clusters the throughout conducted been have audits Safety and Health Occupational The market andrelevantwillconstitute employment thefinalphaseofthisprocess. industries market general the in positions equivalent and/or similar against employees of levels salary of exercise comparative A identified. 2. commenced,phase currentlyhas wereat is areas and in done which parity were Theprocesses profiling,job of salary and evaluation job all. strategy areunderstood by the remuneration levels implementing individual processesof and organisational The at change of benefits the that and change, to committed are and understand employees that ensure will strategy The implemented. being are that products levels of efficiencies, and the establishment of a productivity committee to monitor progress on the project. the on progress monitor to committee productivity a of improve to establishment the Managers, and Services efficiencies, of Hospitality levels for procedures operational standardizing included which focus, of areas in improvements general administration, electrical, machinery, occupational and hazardous substances regulations. substances hazardous and occupational machinery, electrical, administration, general ANNUAL REPORT2009/10 Conserving Nature Since1926 Conserving 75

ANNUAL REPORT 2009/10 41 ANNUAL REPORT 2009/10 42 EMPLOYEES WHO QUALIFY FOR HOUSING ALLOWANCE HOUSING FOR QUALIFY WHO EMPLOYEES SANP HUM

BAND

A1 A2 A3 B1 B2 B3 B4 B5 C1 C2 C3 C4 C5 D1 D2 D3 D4 D5 EL EU a rk s AN RESOU S ala ry S R124,114.10 R125,778.40 R143,865.70 R157,800.50 R178,850.10 R263,378.50 R303,508.70 R306,406.10 R366,018.40 R373,434.60 R504,528.20 R578,284.30 cales R34,320.00 R34,320.00 R34,320.00 R34,320.00 R34,320.00 R35,523.40 R37,000.70 R39,447.10 MINIMUM E C N E R E F F I D A E K A M N A C E W R E H T E G O T R’000 : 2009/2010 :

CES REPO

R156,263.61 R158,359.12 R181,131.73 R198,676.41 R225,178.57 R331,601.97 R382,129.39 R385,776.09 R460,830.24 R470,168.58 R635,220.10 R728,081.35 R48,304.30 R48,304.30 R48,304.30 R49,533.55 R50,831.55 R52,798.90 R55,518.10 R59,159.10 AVERAGE ANNUAL R’000 T continued R188,413.12 R190,939.84 R218,397.76 R239,552.32 R271,507.04 R399,825.44 R460,750.08 R465,146.08 R555,642.08 R566,902.56 R765,912.00 R877,878.40 MAXIMUM R62,288.60 R62,288.60 R62,288.60 R64,747.10 R67,343.10 R70,074.40 R74,035.50 R78,871.10 R’000

R10,342.84 R10,481.53 R11,988.81 R13,150.04 R14,904.18 R21,948.21 R25,292.39 R25,533.84 R30,501.53 R31,119.55 R42,044.02 R48,190.36 MINIMUM R2,860.00 R2,860.00 R2,860.00 R2,860.00 R2,860.00 R2,960.28 R3,083.39 R3,287.26 R’000

MIDPOINT R13,021.97 R13,196.59 R15,094.31 R16,556.37 R18,764.88 R27,633.50 R31,844.12 R32,148.01 R38,402.52 R39,180.72 R52,935.01 R60,673.45 MONTHLY R4,025.36 R4,025.36 R4,025.36 R4,127.80 R4,235.96 R4,399.91 R4,626.51 R4,929.93 R’000 MAXIMUM R15,701.09 R15,911.65 R18,199.81 R19,962.69 R22,625.59 R33,318.79 R38,395.84 R38,762.17 R46,303.51 R47,241.88 R63,826.00 R73,156.53 R5,190.72 R5,190.72 R5,190.72 R5,395.59 R5,611.93 R5,839.53 R6,169.63 R6,572.59 R’000

30 Percentile R143,403.81 R145,326.83 R166,225.32 R182,326.05 R206,647.18 R304,312.58 R350,681.11 R354,028.09 R422,905.50 R431,474.99 R582,943.34 R668,162.53 R42,710.58 R42,710.58 R42,710.58 R43,448.13 R44,226.93 R45,888.70 R48,111.14 R51,274.30 R’000

SALARY PERMONTH R11,950.32 R12,110.57 R13,852.11 R15,193.84 R17,220.60 R25,359.38 R29,223.43 R29,502.34 R35,242.13 R35,956.25 R48,578.61 R55,680.21 R3,559.22 R3,559.22 R3,559.22 R3,620.68 R3,685.58 R3,824.06 R4,009.26 R4,272.86 R’000

BAND

A1 A2 A3 B1 B2 B3 B4 B5 C1 C2 C3 C4 C5 D1 D2 D3 D4 D5 EL EU R124,114.10 R125,778.40 R143,865.70 R157,800.50 R178,850.10 R263,378.50 R303,508.70 R306,406.10 R366,018.40 R373,434.60 R504,528.20 R578,284.30 R34,320.00 R34,320.00 R34,320.00 R34,320.00 R34,320.00 R35,523.40 R37,000.70 R39,447.10 MINIMUM R’000

R156,263.61 R158,359.12 R181,131.73 R198,676.41 R225,178.57 R331,601.97 R382,129.39 R385,776.09 R460,830.24 R470,168.58 R635,220.10 R728,081.35 R48,304.30 R48,304.30 R48,304.30 R49,533.55 R50,831.55 R52,798.90 R55,518.10 R59,159.10 AVERAGE ANNUAL R’000 R188,413.12 R190,939.84 R218,397.76 R239,552.32 R271,507.04 R399,825.44 R460,750.08 R465,146.08 R555,642.08 R566,902.56 R765,912.00 R877,878.40 MAXIMUM R62,288.60 R62,288.60 R62,288.60 R64,747.10 R67,343.10 R70,074.40 R74,035.50 R78,871.10 R’000

R10,342.84 R10,481.53 R11,988.81 R13,150.04 R14,904.18 R21,948.21 R25,292.39 R25,533.84 R30,501.53 R31,119.55 R42,044.02 R48,190.36 MINIMUM R2,860.00 R2,860.00 R2,860.00 R2,860.00 R2,860.00 R2,960.28 R3,083.39 R3,287.26 R’000

MIDPOINT R13,021.97 R13,196.59 R15,094.31 R16,556.37 R18,764.88 R27,633.50 R31,844.12 R32,148.01 R38,402.52 R39,180.72 R52,935.01 R60,673.45 MONTHLY R4,025.36 R4,025.36 R4,025.36 R4,127.80 R4,235.96 R4,399.91 R4,626.51 R4,929.93 R’000 MAXIMUM R15,701.09 R15,911.65 R18,199.81 R19,962.69 R22,625.59 R33,318.79 R38,395.84 R38,762.17 R46,303.51 R47,241.88 R63,826.00 R73,156.53 R5,190.72 R5,190.72 R5,190.72 R5,395.59 R5,611.93 R5,839.53 R6,169.63 R6,572.59 R’000

30 Percentile R143,403.81 R145,326.83 R166,225.32 R182,326.05 R206,647.18 R304,312.58 R350,681.11 R354,028.09 R422,905.50 R431,474.99 R582,943.34 R668,162.53 R42,710.58 R42,710.58 R42,710.58 R43,448.13 R44,226.93 R45,888.70 R48,111.14 R51,274.30 R’000

ANNUAL REPORT2009/10 Conserving Nature Since1926 Conserving SALARY PERMONTH R11,950.32 R12,110.57 R13,852.11 R15,193.84 R17,220.60 R25,359.38 R29,223.43 R29,502.34 R35,242.13 R35,956.25 R48,578.61 R55,680.21 R3,559.22 R3,559.22 R3,559.22 R3,620.68 R3,685.58 R3,824.06 R4,009.26 R4,272.86 R’000 75

ANNUAL REPORT 2009/10 43 ANNUAL REPORT 2009/10 44 EMPLOYEES WHO QUALIFY FOR HOUSING ALLOWANCE HOUSING FOR QUALIFY WHO EMPLOYEES SANP HUM

BAND

A1 A2 A3 B1 B2 B3 B4 B5 C1 C2 C3 C4 C5 D1 D2 D3 D4 D5 EL EU a rk s AN RESOU S ala ry S R111,085.70 R125,021.60 R146,069.00 R220,187.00 R260,318.30 R248,316.20 R322,828.00 R330,244.20 R453,270.40 R527,026.50 cales R34,320.00 R34,320.00 R34,320.00 R34,320.00 R34,320.00 R35,523.40 R37,000.70 R39,447.10 R91,334.10 R92,999.50 MINIMUM E C N E R E F F I D A E K A M N A C E W R E H T E G O T R’000 : 2009/2010 :

CES REPO

R114,992.25 R117,088.87 R139,860.93 R157,406.72 R183,913.38 R277,223.82 R327,751.23 R323,948.74 R406,451.52 R415,790.42 R570,683.52 R663,545.33 R48,304.30 R48,304.30 R48,304.30 R49,533.55 R50,831.55 R52,798.90 R55,518.10 R59,159.10 AVERAGE ANNUAL R’000 T R138,650.40 R141,178.24 R168,636.16 R189,791.84 R221,757.76 R334,260.64 R395,184.16 R399,581.28 R490,075.04 R501,336.64 R688,096.64 R800,064.16 MAXIMUM R62,288.60 R62,288.60 R62,288.60 R64,747.10 R67,343.10 R70,074.40 R74,035.50 R78,871.10 R’000

R10,418.47 R12,172.42 R18,348.92 R21,693.19 R20,693.02 R26,902.33 R27,520.35 R37,772.53 R43,918.88 MINIMUM R2,860.00 R2,860.00 R2,860.00 R2,860.00 R2,860.00 R2,960.28 R3,083.39 R3,287.26 R7,611.18 R7,749.96 R9,257.14 R’000

MIDPOINT R11,655.08 R13,117.23 R15,326.12 R23,101.99 R27,312.60 R26,995.73 R33,870.96 R34,649.20 R47,556.96 R55,295.44 MONTHLY R4,025.36 R4,025.36 R4,025.36 R4,127.80 R4,235.96 R4,399.91 R4,626.51 R4,929.93 R9,582.69 R9,757.41 R’000 MAXIMUM R11,554.20 R11,764.85 R14,053.01 R15,815.99 R18,479.81 R27,855.05 R32,932.01 R33,298.44 R40,839.59 R41,778.05 R57,341.39 R66,672.01 R5,190.72 R5,190.72 R5,190.72 R5,395.59 R5,611.93 R5,839.53 R6,169.63 R6,572.59 R’000

30 Percentile R105,528.99 R107,453.12 R128,350.84 R144,452.67 R168,775.63 R254,409.09 R300,778.06 R293,695.72 R373,002.11 R381,571.93 R523,718.27 R608,937.80 R42,710.58 R42,710.58 R42,710.58 R43,448.13 R44,226.93 R45,888.70 R48,111.14 R51,274.30 R’000

SALARY PERMONTH R10,695.90 R12,037.72 R14,064.64 R21,200.76 R25,064.84 R24,474.64 R31,083.51 R31,797.66 R43,643.19 R50,744.82 R3,559.22 R3,559.22 R3,559.22 R3,620.68 R3,685.58 R3,824.06 R4,009.26 R4,272.86 R8,794.08 R8,954.43 R’000

BAND

A1 A2 A3 B1 B2 B3 B4 B5 C1 C2 C3 C4 C5 D1 D2 D3 D4 D5 EL EU R111,085.70 R125,021.60 R146,069.00 R220,187.00 R260,318.30 R248,316.20 R322,828.00 R330,244.20 R453,270.40 R527,026.50 R34,320.00 R34,320.00 R34,320.00 R34,320.00 R34,320.00 R35,523.40 R37,000.70 R39,447.10 R91,334.10 R92,999.50 MINIMUM R’000

R114,992.25 R117,088.87 R139,860.93 R157,406.72 R183,913.38 R277,223.82 R327,751.23 R323,948.74 R406,451.52 R415,790.42 R570,683.52 R663,545.33 R48,304.30 R48,304.30 R48,304.30 R49,533.55 R50,831.55 R52,798.90 R55,518.10 R59,159.10 AVERAGE ANNUAL R’000 R138,650.40 R141,178.24 R168,636.16 R189,791.84 R221,757.76 R334,260.64 R395,184.16 R399,581.28 R490,075.04 R501,336.64 R688,096.64 R800,064.16 MAXIMUM R62,288.60 R62,288.60 R62,288.60 R64,747.10 R67,343.10 R70,074.40 R74,035.50 R78,871.10 R’000

R10,418.47 R12,172.42 R18,348.92 R21,693.19 R20,693.02 R26,902.33 R27,520.35 R37,772.53 R43,918.88 MINIMUM R2,860.00 R2,860.00 R2,860.00 R2,860.00 R2,860.00 R2,960.28 R3,083.39 R3,287.26 R7,611.18 R7,749.96 R9,257.14 R’000

MIDPOINT R11,655.08 R13,117.23 R15,326.12 R23,101.99 R27,312.60 R26,995.73 R33,870.96 R34,649.20 R47,556.96 R55,295.44 MONTHLY R4,025.36 R4,025.36 R4,025.36 R4,127.80 R4,235.96 R4,399.91 R4,626.51 R4,929.93 R9,582.69 R9,757.41 R’000 MAXIMUM R11,554.20 R11,764.85 R14,053.01 R15,815.99 R18,479.81 R27,855.05 R32,932.01 R33,298.44 R40,839.59 R41,778.05 R57,341.39 R66,672.01 R5,190.72 R5,190.72 R5,190.72 R5,395.59 R5,611.93 R5,839.53 R6,169.63 R6,572.59 R’000

30 Percentile R105,528.99 R107,453.12 R128,350.84 R144,452.67 R168,775.63 R254,409.09 R300,778.06 R293,695.72 R373,002.11 R381,571.93 R523,718.27 R608,937.80 R42,710.58 R42,710.58 R42,710.58 R43,448.13 R44,226.93 R45,888.70 R48,111.14 R51,274.30 R’000

ANNUAL REPORT2009/10 Conserving Nature Since1926 Conserving SALARY PERMONTH R10,695.90 R12,037.72 R14,064.64 R21,200.76 R25,064.84 R24,474.64 R31,083.51 R31,797.66 R43,643.19 R50,744.82 R3,559.22 R3,559.22 R3,559.22 R3,620.68 R3,685.58 R3,824.06 R4,009.26 R4,272.86 R8,794.08 R8,954.43 R’000 75

ANNUAL REPORT 2009/10 45 ANNUALANNUAL REPORT 2009/102009/10 4654 CORPORATE COMMUNICATIONS REPORT

55 ANNUAL REPORT 2009/10 54 CORPORATE COMMUNICATIONS REPORT

ANNUAL REPORT 2009/10 4755 ANNUAL REPORT 2009/10 48 behalf of two youths who claimed to have been discriminated against in the Table Mountain National Park (TMNP) because they are white. white. are they because (TMNP) Park National Mountain Table the in against discriminated been have to claimed who on youths battle the two up of taken had behalf AfriForum people. white of rights SANParks the for fighting possible. with ways itself amicable concerns that most NGO a the AfriForum, in with engaged differences out further ironing and matters on engaging activity continue regulated to but are legal a is Discussions hunting country. that out the in pointed was it does Moreover, SANParks country. the that in and animals of constitution movement the the in or hunting enshrined as regulate Africa not South in abundantly it responsibility made SANParks concurrent a is properties. management their on hunting conservation that allowing clear be not may or may who individuals private to rhino of sale the of the up issue took also they review under period the In the management. elephant to criticised related often has specifically which issues on media the organisation through rights SANParks of work animal an Africa, Rights Animal the of members the with cooperation met with SANParks addressed easily be collaboration. and could that matters simple on media the through accusations and mudslinging avoid to order in NGOs two with relations working developed organisation the business, SANParks on interest a keen have who stakeholders all with work to bid its In financial 2010/2011 the social for other report period. the in various reporting provided for be will which financiers of details possible campaigns, new and the other programmes raising advancing courting in awareness been and has SANParks responsibility SANParks assist Africa. to South in continued Parks others, National many the and conserving agreements) of TFCA cause the conservation (for and Foundation land Parks Peace various programme), (for Bank Parks Beers in National De Kids First the as (for programme), Pay such n Pick partners 2009), business Awards Kudu and and Week financiers fundraising SANParks or and the donors (for raising (FNB) with awareness of relations number strategic a and on Continued delivery better ensured. was thus improve, programmes to continued houses, media Rangers, various the Honorary as such Trust, Africa partners of strategic Acre with My Relations relations. stakeholder specific from stakeholders. value key derive potential to new target continued to and SANParks relations existing enhance to was again once stakeholders with engagement of focus key The stakeholderExternal relations • • • • • Highlights oftheyear were: 2. 1. are: Division Communications Corporate the for objectives key two The Summary Executive CORPOATE COMMUNICATIONS REPO

to share and provide access to correct information and knowledge to internal and external stakeholders. external and internal to knowledge and information correct to access provide and share to society broader to and stakeholders its to reputation SANParks’ enhance and develop to Membership of the SANParks website forum increased by 27% again this past financial year, while the activity online through forum forum through online activity the while year, financial 90%. by past this increased again articles 27% by increased forum website SANParks the of Membership realised. been having entries quality more event, Awards Kudu annual fifth successful A programme. Week SANParks annual fourth successful A year’s average of8%.Positive coverage iscurrently at28%,whichisbetter thanlastyear’s ofthemediareport. thecorrection 23%after last than better is which 4%, of average an currently media, all across ranking negative low enjoy to continues SANParks of coverage Media year-on-year. increase 98,6% a reservations, website from collected were revenues expected than Higher COMMUNICATIONS T CORPOATE Conserving Nature Since1926 Conserving REPO T CORPOATE COMMUNICATIONS memoranda of understanding (MoU) with the De Beers Consolidated Mines, My Acre of Africa, Peace Parks Foundation and a number of of number a and revision. under Foundation is Parks Africa of Acre Peace My with Africa, of understanding of Acre memorandum My exist The also Mines, institutions. do academic There Consolidated Cup. Beers World FIFA De 2010 the the with for (MoU) beds supply understanding to of order in memoranda Services Event Match with agreement an into entered SANParks players. media of number a SANParks with agreements stakeholders. trade and key other sponsorship from into entered also contributions has smaller many and forum website SANParks the Old SA, Total Vuswa-Avis, Bank, Guild, The as were Standard such DBSA, Sponsorships Mutual, organisations from Award. level Kudu park and the of corporate the at winners projects for Relations prizes Public of of number a funding for the received also provide to unable was FNB The contribution. 000 R500 a event the with funded also to DEA The crunch. credit the due year) last on 10% by (decreased 000 R500 with Week Parks National SA the funded FNB new the in fraternity media media year. its community the financial expanded with also relations has formal establish SANParks to forward partners. looking are media We media. key were community e.tv include to and relations radio SABC the broadcasters, national and major broadcast the the As both with media. benefit, and print respect mutual on based media, the with relationships working good form to continued SANParks Corporate andmediapartnerships SANParks. of custody the in heritage cultural to relating matters on consulted and engaged be to continue (SAHRA) Agency Resources Heritage African South the Culture like and Arts entities of relevant its and Department The programme. Parks in Kids the in partner key a be to continues (DOE) DOE The level. Education of national and Department provincial the a at from support great enjoy to continues SANParks Conservation, and People of programmes the Through the areas. in protected rhino of private issue management and public contentious in the with biodiversity poaching dealing of in SANParks state with the closely working improving been has at DEA the front aimed related media and initiatives public a of On country. number a on SANParks partner to and support organisation tremendous give the to to continues SANParks, to department government mother the as (DEA), Affairs Environmental of Department The Government relations future. the in fashion systematic more a in matters address to undertook organisations two knowledge The of issue. lack and racism a than misunderstanding a more was matter the that clear became it matter the discuss to AfriForum called SANParks When E C N E R E F F I D A E K A M N A C E W R E H T E G O T REPO T continued

ANNUAL REPORT 2009/10 49 ANNUAL REPORT 2009/10 50 Conservation and stakeholder issues continue to receive the most coverage and are responsible for a sizeable component of the neutral neutral the of component sizeable a for coverage. media responsible negative are the of and part major a coverage and most coverage the receive to continue issues stakeholder and Conservation Africa. of Coal by Site Heritage World the of proximity close in coal of mining possible the by around concerns influenced mostly public be to the believed is this and Site Heritage draw World and Park interest National media of Mapungubwe the been community have corporate this to the organisation the for by entrants cards followed Surprise is Parks. This National coverage. Route Garden media and the of Elephant Addo most draw Mountain, to Table organisation, continues Park National Kruger the country, the of flagship the As estimate. year’s last on increase 26% a million, R276 approximately at (AVE) estimated Estimate was Value SANParks for Advert-spend The review. under period the for 64% SANParks, be to of rating calculated was reputation coverage, The positive spheres. and media negative on and only public based the differing in of integrity challenges enjoys the of SANParks spite matters, in that, conservation indicates largely on coverage negative perceptions 10% than less enjoys below still of target the organisation the within that kept was fact The coverage 5%. at 10%, negative-to-negative extreme average year, calendar for last the accounting In coverage reporting. positive of to tone the neutral of with 95% levels, acceptable enjoy to continues parks national its all and SANParks of coverage Media Media relations andmanagement with relations formal more Nature. Cape pursuing with to started have committed Discussions be bodies. to conservation continues provincial SANParks creating organisations. at aimed these are and agreements SANParks These time. between some quite synergy for better pipeline the in been has agreement the year, financial last the in reported As authority. Parks Mpumalanga the with MoU a signed SANParks review under period Cape the In Board. Eastern Tourism and Board, Parks Tourism and Limpopo and Parks Board Cape Parks Northern the as such bodies conservation provincial with agreements existing enjoys SANParks institutions. African of development continue the in role countries its plays African with SANParks as Relationships priority take to cooperation Argentina. and Technical Italy USA, the in conservation). parks and and SANParks (people between place in building already are constituency agreements and development tourism management, conservation business, SANParks’ of spheres three all in expertise sharing management, SANParks’ by hosted been have that delegations foreign of a number through created been have relationships Informal and (MoU). African Understanding formal of The areas. Memorandum the with of target signing of the through number a relations in solidified been have skills and informal agreements knowledge and expertise, formal exchanging forge of purpose to the for with continues authorities initiatives SANParks conservation joint agreed relations. international formally formal of forged activation has the SANParks affect to which with continues this countries and crunch credit the by hit been have organisations Most Agreements withlocal andinternational conservation bodies E C N E R E F F I D A E K A M N A C E W R E H T E G O T Conserving Nature Since1926 Conserving • events Other last the for event. prizes the sponsor to unable was FNB crunch financial the to Due categories. Building Education/Capacity Environmental and Conservation to Contribution Community the for entries more again once were there particular, In improve. to continuing categories different the for entries with successfully, completed were Awards Kudu annual The 2009 Awards Kudu The apparent. be to continues “SANParks name, confusion programme’s Week”, the to Due weekends. on even available who be to visitors campaign by the of out aspect pointed this be like to would continue was Challenges focus members. main The community parks. all for the to campaign Access adjacent Open the living on communities and people campaign young the towards of focus geared The be to newspapers. of continues number a and Radio SABC e.tv, from coverage extensive received event The Sonjica. Buyelwa Affairs, Environmental of Minister the of presence the by graced was and 2009 Park September National 14 on Kruger the at held was opening The 2009. September 20 to 14 from held was 2009 Week SANParks The 2009 Week SANParks The PR campaigns andcorporate events coverage. media negative than received rather issues contentious neutral/balanced potentially SANParks, by managed were issues the of some which in manner the to Due Africa. of Coal by Site Heritage World and • • • • • • • were: media the to interest most of issues The CORPOATE COMMUNICATIONS REPO

as World Day, Biodiversity Arbour Week, World Wetlands Week, World Environment Day, Day . NationalHeritage SANParks Hour once Dayas again well celebratedand Earth as Earth other dates on the environmental calendar such Park National Mapungubwe from kilometres few a is which mine, Vele the in coal of mining possible Cup FIFA World 2010 the for preparations Park National Mountain Table the against allegations racism some culling and management elephant on debate ongoing entities the tourism other and SANParks for outlook financial the and statistics tourism in downturn the parks national in statistics poaching and measures anti-poaching areas protected private and state in poaching rhino in rise the T continued ANNUAL REPORT2009/10 75

ANNUAL REPORT 2009/10 51 ANNUAL REPORT 2009/10 52 gained popularity across the globe. the across all have popularity which YouTube gained and Twitter Facebook, as such tools media social in participation by has enhanced website further been SANParks.org the and organisation an as function SANParks to of continued accessibility The website 99.9%. of The uptime increase). admirable an (41% at visitors unique increase), 500 (48% 269 and sessions increase) visitor (48% 343 hits 594 billion annual 1 an almost with visitors, of numbers high attract to continued website The increase million. 98% a R72,4 about realised is have raised we YoY.that Income report to happy are We report). Marketing and (this Tourism 2007 the in November fully 27 on year reported is previous the launch the of date on the from improving months five the Reservations, in Online realised the million R8 through the million R43 than more just of income an raised SANParks year Last the online. bookings advertise SANParks to the through forums book to these proceeded people used and SANParks inventory this of them. to availability contracted inventory the of some returned returns MATCH great when yielded forum website the and Twitter the Facebook, with of use The information instant. of and speedy sharing media the the and make to public order in established been also has account Twitter A members. 400 improved 8 their for approximately had highway collectively which pages fan information Facebook several added the has SANParks clients. embraced with relations have business who century joined also twenty-first has the SANParks of consumers. amongst organisations other activity growing a and SANParks of business vast the of awareness growing the to attributed is This growing. continue to seem figures an the but 494, statistics 612 normal the from to removed been articles active have cams 136 web site The numbers. 324 member forum in increase approximately targeted 40% the above from well and increase grew 90% amazing forum the by posted discussions the in Activity met. than more was target the estimated again but estimated been had 20% of growth annual An again. once 27% of increase an reporting, of time the at members 348 18 to members 409 14 reported previously the from grow, to continued has forum the that community website commendable is It stakeholders. online among reputation organisation’s and the enhanced initiatives have key of achievements number A efforts. communication SANParks’ of highlight the be to continued has website The management Website •

A wind instrument called the kuduzela was developed by the KuduKudu Company in association with with Group Jordan, CEOofFNB, andtheCEOofSANParks, Michael David Mabunda. association in Company KuduKudu FIFA the of CEO the Mabudafhasi, Environmental of Affairs,Rejoice Organising Committee,Local Jordaan, the Danny the by Minister Deputy the of developed presence the FIFAin 2010 launched the Cup.was World This for was time in FNB and kuduzela SANParks the called instrument wind A E C N E R E F F I D A E K A M N A C E W R E H T E G O T Conserving Nature Since1926 Conserving SPECIAL PR PR OGRA REPO OJECTS ANNUAL REPORT2009/10 MMES T 75

ANNUAL REPORT 2009/10 53 ANNUAL REPORT 2009/10 54 follows: as are 2009/10 in programmes these by achieved deliverables social and expenditure The below. listed year. the of deliverables all in quarter year last the the for over targets the numbers exceeding employment in increase upgrade excellently to performed assisted accommodation, also SANParks staff has as and such fencing, and deliverables roads with of years upgrade two units, next the tourism September over in of EPWP million the of R123 of The cycle. allocation implementation An down. three-year further a closed and of support being of year will programme 2009 process second the in the is (WfW) cycle completed Water previous Coast the for the from for Water Programme Parks Working annual and the The People while year, deliverables. past the planned over the implemented were achieved Wetlands and planned as performed programmes The • • • • the in projects various • the of implementation the on focused programmes: (EPWP) following Programme Works Public Expanded the in participation SANParks’ Programmes Works Public Expanded REPO SPECIAL PR

SMMEs used SMMEs days Training worked days Person employed people of No million) (R Expenditure DELIVERABLE companies of total procurement procurement total of companies owned black 100% from Procurement % SMMEs to Expenditure % million) (R SMMEs to paid Amount People and Parks and People Fire on Working Wetlands for Working Coast the for Working Water for Working

T

OJECTS PR OJECTS

Targetfor 20091/10

399 784 399 30 757 30 2 000 2 70% 70% 54,5 176 88

People & Parks & People DEA Social Responsibility Programme Responsibility Social DEA OGRA 73 884 73 72% 73% 901 30 13 41 0

MMES Working for Working PR the Coast Coast the 87 764 87 11 831 11 OGRA 84% 75% 18,4 10,8 383 43 SPECIAL PR

Working for Working Wetlands 22 845 22 2 619 2 MMES REPO 78% 95% 182 5,3 2,5 15

Working for Working 184 954 184 15 399 15 Water 1 548 1 DWA 93% 90% 48,1 30,5 125 Conserving Nature Since1926 Conserving OJECTS OJECTS

Achieved 402 507 402 29 849 29 Total 3 127 3 101,8 74% 75% 56,9 224 T

101% 116% 166% 127% 104% 97% %

Other project deliverablesOther achieved duringtheyear included: The programme to date hasachieved thefollowing deliverables in2009/10: them. to paid was SMMEs million 293 R and Ninety-six supported were person-days. 470 628 working employed, were people 500 2 of total A infrastructure. the to regards with deliverables planned the of most achieved and well performed has total in programme The expenditure. planned of 91,1% achieved programme the and flow cash planned the on impacted performance poor and contracts of termination in The deliverables. implemented planned the was achieving in role major a allocation, played contractors of million performance the R574,7 year this During initial 2009/10. an with programme, this of implementation of year fourth The Infrastructure Programme Development 2009/10 SPECIAL PR People employed People Deliverable Person days worked days Person Amount paid to SMMEs (million) SMMEs to paid Amount used SMMEs % Expenditure to SMMEs to Expenditure % % Procurement from 100% black owned companies of total contracts awarded contracts total of companies owned black 100% from Procurement % Tourism units upgraded (including Golden Gate Hotel) Gate Golden (including upgraded units Tourism New tourism accommodation units accommodation tourism New Upgrade & new staff accommodation units accommodation staff new & Upgrade Roads constructed & upgraded & constructed Roads Upgrade & new bulk services (water, sewer, electricity) sewer, (water, services bulk new & Upgrade Upgrade power supply & generator sets generator & supply power Upgrade Entrance Gate Crocodile Bridge Crocodile Gate Entrance Upgrade main buildings (reception & restaurant) at Letaba & Olifants & Letaba at restaurant) & (reception buildings main Upgrade Follow up hectares cleared hectares up Follow clearing Initial for Water Working DWA monitoring) (repetitive vities acti of monitoring marine & patrols Beach beaches) allocated of stretches of cleaning (repetitive clean-ups Coastal Coast the for Working Programme Responsibility Social DEA DELIVERABLE Rehabilitation and maintenance of roads/tracks/footpaths/hiking trails roads/tracks/footpaths/hiking of maintenance and Rehabilitation Area of wetlands rehabilitated wetlands of Area for Wetlands Working

OJECTS PR OJECTS

OGRA

MMES

REPO ACHIEVED 184 954 ha 954 184 Achieved 23 257 km 257 23 T 11 082 m 082 11 34 920 ha 920 34 4 760 km 760 4 5 468 km 468 5 153 482 153 R120,2 1 442 1 continued 72% 71% 69 86 12 68 15 6 8 1 2 3 75

ANNUAL REPORT 2009/10 55 ANNUAL REPORT 2009/10 56 . . . E K A M N A C E W R E H T E G O T E C N E R E F F I D A . . . RMINED OBJECTIVES PREDETE SANP s ark ’ PERFORM A GAINST ANCE OBJECTIVES –2009/10FINANCIAL OBJECTIVES SANP

Planned improvement improvement Planned

Performance analysis Performance variance Budget - M1 (KPI) Indicator Performance Key Management Budget Effective F1- actions) (corrective improvement Planned analysis Performance M2 - Income to cost ratio ratio cost to Income - M2 Key Performance Indicator (KPI) (KPI) Indicator Performance Key s ark

’ PERFORM

structure of the entire organisation. organisation. entire the of structure cost overall the to reduction hence mandate, expanding the of irrespective curtailment cost the of introduction the through reduced been has Expenditure targets. required planned recoup to organisation the enabling hence impact, inflationary the than more was review under year the for increase tariff tourism annual The expenditure. on made savings and exercise curtailment cost the to attributed be can that performance good a is This review. under year the throughout targets quarterly planned above generally been has measure this in Performance 83,0%. of target annual planned the than better 2,7% is ratio cost to income review, under year the For there are continuous efforts to identify other revenue streams. revenue other identify to efforts continuous are there while prioritised, been have monitoring and management cost & budget Effective ongoing monitoring of financial sustainability. sustainability. financial of monitoring ongoing enabling hence - expenditure over income of coverage measure frequently priority across all organisational operations. The strategic intention in this regard is to to is regard this in intention strategic The operations. organisational all across priority Effective budget management and monitoring has been elevated as a strategic strategic a as elevated been has monitoring and management budget Effective range for both income and expenditure. and income both for range for the year under review, budget variances were contained within the targeted 1% 1% targeted the within contained were variances budget review, under year the for budget respectively. Overall both measure performances are considered to be good as as good be to considered are performances measure both Overall respectively. budget It is worth noting that, even though the economic situation had not been favourable favourable been not had situation economic the though even that, noting worth is It 1%. or break-even organisational the of threshold acceptable within are they budget and expenditure budget variances are 0,6% above budget and 1,4% below below 1,4% and budget above 0,6% are variances budget expenditure and budget For the year under review, a break-even position has been achieved. The income income The achieved. been has position break-even a review, under year the For Expenditure budget variance < 1% < variance budget Expenditure 1% - > variance budget Income plan) business the per (as target Annual

Annual target (as per the business plan) plan) business the per (as target Annual ANCE A YEAR 83,0% 83,0% RMINED GAINST PREDETE

0,6% above budget above 0,6% target) to (relative Performance 1,4% below budget below 1,4%

Performance (relative to target) target) to (relative Performance 85,7% 85,7%

ANNUAL REPORT 2009/10 57 ANNUAL REPORT 2009/10 58 F2- Grow Revenue (Incl. Alternative Sources of Revenue) of Sources Alternative (Incl. Revenue Grow F2- (corrective actions) actions) (corrective improvement Planned analysis Performance year on year - revenue Operating Key performance indicator (KPI) indicator performance Key Gross in increase % - M3 (KPI) indicator performance Key M4 - % increase in alternative in increase % - M4 (corrective actions) (corrective improvement Planned analysis Performance revenue

was initially anticipated. initially was as generation revenue to contributed yet not therefore has project this - SANParks and (KMIA) Airport International Mpumalanga Kruger between concluded be to need that resolutions legal to due delayed been has KNP in airport Skukuza the of reopening The programme. management population species the of part as flora fauna and from income gross in increased and anticipated, been had than earned interest higher from resulted regard this in performance Better year. year-on increase, 10% a of R128,8 is figure revenue alternative target annual the planned than better million) to R128,8 million (R70 is This 84,0% million. cumulative final the review, under year the For resolution is being undertaken with KMIA. with undertaken being is resolution legal the while airport, Skukuza the operationalise to option another as have considered been flights Chartered undertaken. be will investments beneficial which in framework and guidance provide should Policy Investment SANParks the of execution Future fees and rebate income due to an increased number of visitors to Parks than was was than Parks to visitors of rebates. number of recovery hence expected, increased an to due income rebate and fees conservation both in performance better to attributed be can performance good This more 0,7% target. is annual set the than performance and year-on-year; million) R657,6 to million (R588,7 11,7% by improved has review under year the for revenue operating gross cumulative The prioritised for the new year. Marketing and sales interventions have also been planned planned been also have interventions sales and Marketing year. new the for prioritised Annual target (as per the business plan) business the per (as target Annual been have Parks focused. sales more be to while encouraged sales, wildcard seasonality increased by addressed further be should This focus. priority receive to continue should interventions generation Revenue year. financial next the in growth revenue address to

Improved effectiveness of budget & cost management and monitoring have been been have monitoring and management cost & budget of effectiveness Improved Annual target (as per the business plan) business the per (as target Annual

10,0% 11,0%

Performance (relative to target) to (relative Performance

Performance (relative to target) to (relative Performance Conserving Nature Since1926 Conserving 11,7% 84,0%

C1- Enhance reputation and collaboration with key stakeholders key with collaboration and reputation Enhance C1- –2009/10FINANCIAL OBJECTIVES SANP Key performance indicator (KPI) (KPI) indicator performance Key analysis Performance rating reputation media Recognized - M7 Key performance indicator (KPI) indicator performance Key (corrective actions) actions) (corrective improvement Planned M6 - % implementation of the of implementation % - M6 Performance analysis Performance plan Marketing s ark

’ PERFORM

It is worth mentioning that SANParks has achieved 60% revenue growth from it online online it reservations. from growth revenue 60% achieved has SANParks that mentioning worth is It • • • • • • • • Annual target (as per the business plan) business the per (as target Annual A new Corporate Marketing Plan, aligned with new strategic objectives has been been has objectives strategic new with aligned Plan, Marketing Corporate new A developed, and its execution will be undertaken in the next financial year. financial next the in undertaken be will execution its and developed, 100% delivery of key milestones/deliverables key of delivery 100% Plan for the year under review: under year the for Plan of as The were the key deliverables following Marketing milestones undertaken Corporate Annual target (as per the business plan) plan) business the per (as target Annual • noted: media are SANParks’ management on reputation impact potential a had have may that matters key following The improvement. fairly for room a is there remained hence time; over has stable grade reputation media The 72%). to 68% (from 6% by improved has rating fact of neutral/statement the while 6%); to 4% (from 50% by declining rating perception unfavourable and 37%) to 28% (from 32% by favourable improving with rating 2009/10, perception in 65% to 2008/9 in 68% from report, MSA the as by 4.4% by reflected declined slightly rating coverage media overall review, under year the For Negative coverage <10% Improvement Improvement <10% coverage Negative improvement 10% = rating media Overall Positive coverage = 10% improvement improvement 10% = coverage Positive

have been recruited and deployed to the areas identified as hot spots for poaching. strategy and crime-privation initiatives; in which among other things, 57 new field rangers anti-poaching its towards SANParks’million of about R5,2 investment Announcement Review of the Wild Card Programme as our loyalty programme. loyalty our as Programme Card Wild the of Review Cape Town;Cape and Durban Johannesburg, cities major 3 in Presentations Product Trade Conducted Participation in 2 international trade and consumer shows – Vakantie Beurs and and Beurs Vakantie – Holland; SAT in Fundi Salon, shows consumer and trade international 2 in Participation (radio, media various through campaign marketing multimedia of Completion Gauteng; in campaign focused Diamond Black the of the of Rollout Parks; 13 in report) (and Research Needs Customer of Completion exhibitions; trade and consumer travel local 14 in Participation budget; allocated from mileage more get to efforts marketing parks’ all regional of Integration magazines, regional and national newspapers and billboards); and newspapers national and regional magazines, ANCE A YEAR RMINED GAINST PREDETE

Performance (relative to target) target) to (relative Performance Performance (relative to target) to (relative Performance 6% average 6% 65% average 65% 37% average 37% 100%

ANNUAL REPORT 2009/10 59 ANNUAL REPORT 2009/10 60 Key performance indicator (KPI) indicator performance Key (corrective actions) actions) (corrective improvement Planned analysis Performance plan engagement stakeholder of implementation M8 - % progress against progress % - M8 (corrective actions) actions) (corrective improvement Planned

Annual target (as per the business plan) business the per (as target Annual Finalisation of the Corporate Engagement Plan and execution thereof will take place in in place tourism take will thereof execution and Plan and Engagement Corporate the of Finalisation parks provincial as such authorities. structures government and sector; private concessionaires; park communities; establish surrounding as such to stakeholders key and with relations improve to continued have organisation the within divisions the All SANParks. by with dealt been have which issues of variety a on articles 494 612 posted have who members 348) 18 to 436 (14 27,1% of increase an registered has forum online The level. to with the forum online the performance also contributed current interaction Successful Development infrastructure Programme. and address acquisition to land of established, that been particularly have allocation grant Treasury National and DEA with Collaborations management. reputation and improvements awareness publicity, collaboration, improved at aimed deliverables specific with stakeholders at key aimed activities focused further been have is there completed, there be to needs although still completed, consultation been has Plan Management Stakeholder The deliverables / milestones key of Delivery the next financial year. financial next the

Strategic focus Strategic will remain on of ensuring whilst media improvement coverage, positive • • • • • • • that the core of our media activities solidifies the organisation’s reputation grade. reputation organisation’s the solidifies activities media our of core the that

was later proven to be misunderstanding by the complainants. the by misunderstanding be to proven later was which Mountain, Table the in racism of allegations the about reporting Afriforum social SANParks’ with initiative. ecology conjunction in and projects Programme conservation Kruger in community-based Kids KNP, in facility education environmental the at programmes learning environmental for funds allocate to plans Africa of Acre My award. Festival Architecture World the for centre the of winning subsequent and Centre, Interpretive Mapungubwe the of Launch Park. National Mapungubwe near prospects mining coal of opposition SANParks MATCH. from received accommodation that of two-thirds of re-selling subsequent MATCH,and to going accommodation selected off 30% i.e. Cup World FIFA 2010 the for (MATCH) agents accommodation FIFA with agreement SANParks border Mozambique. (KNP) with Park National Kruger the along patrol to military the bring to Plans Launch of the Kuduzela initiative in support of the 2010 FIFA Cup. 2010 World the of support in initiative Kuduzela the of Launch 80%

Performance (relative to target) to (relative Performance

70% Conserving Nature Since1926 Conserving OBJECTIVES –2009/10FINANCIAL OBJECTIVES SANP C2- Provide value for money nature-based experiences nature-based money for value Provide C2- Key performance indicator (KPI) indicator performance Key (corrective actions) actions) (corrective improvement Planned analysis Performance index satisfaction Customer - M9 Key performance indicator (KPI) indicator performance Key

levels occupancy - M10 actions) (corrective improvement Planned analysis Performance s ark

’ PERFORM

Annual target (as per the business plan) business the per (as target Annual Promotion efforts for both staff members and customers have been undertaken to undertaken been have customers and members staff both for efforts Promotion gaps. service the close to order in addressed be should audits these through identified shortcomings The division. Parks in 2 and (KNP), Parks National Kruger in 5 camps: selected the of eight in completed been have Audits Standards Levels Service Tourism planned that mentioning worth also is It expectations. and needs customer our to response better a hence levels, service tourism of area the in making improved decisions strategic has system, feedback customer implemented be to Recently proven high. is target unrealistically annual set the optimistic, been have might we Though Parks. the in experiences shopping and dining infrastructure; tourism ageing housekeeping; of levels expected than less with associated levels service the of some of implementation in delay to attributed be can performance This 80,3%. of target annual set the than less is 70,2%. is This 10,1% Index Satisfaction Customer average the For review, under year the enhance future customer feedback. Analysis of responses will further enhance the the enhance further delivery. service will customer at aimed responses interventions organisation’s of Analysis feedback. customer future enhance Annual target (as per the business plan) business the per (as target Annual Activities (number) = 230 000 230 = (number) Activities Camping Person nights sold = 590 000 000 590 = sold nights Person Camping Accommodation units sold = 520 000 520 = sold units Accommodation Accommodation occupancy = 73,0% = occupancy Accommodation and to identify, and create opportunities for growth. for opportunities create and identify, to and position; market our retain to managed closely be will yield and inventory Furthermore, conditions. economic unfavourable prevailing under made decisions vacation term shorter include will This undertaken. be will market domestic the on focus prime a with plans marketing and sales responsive and proactive Both year-on-year. when 3,7% by better 1,9% underperformed to translates still has performance this However, target. annual that the to compared measure only the is (numbers), Activities year-on-year. compared when respectively 8,9% and 2,1%; 0,4%; by improved have nights person camping and sold; units accommodation rate; occupancy accommodation review, under year the For ANCE A YEAR 80,3% (10% improvement) (10% 80,3% RMINED GAINST PREDETE

Performance (relative to target) to (relative Performance Performance (relative to target) to (relative Performance

70,2% Average 70,2%

675 392 675 531 018 531 221 530 221 73,3%

ANNUAL REPORT 2009/10 61 ANNUAL REPORT 2009/10 62 I Key performance indicator (KPI) indicator performance Key M11 - % increase in number in increase % - M11 (corrective actions) actions) (corrective improvement Planned analysis Performance visitors of Baseline (corrective actions) actions) (corrective improvement Planned analysis Performance (KPI) indicator performance Key M12 - % growth of maximum maximum of growth % - M12 1- Derive optimum value from the tourism business tourism the from value optimum Derive 1-

potential revenue potential

Annual target (as per the business plan) business the per (as target Annual Number of total visitors = 0% 0% = visitors total of Number Both proactive and responsive sales and marketing plans with a prime focus on the the on focus prime a with plans marketing and sales responsive and proactive Both review. under Parks year the for 478 512 4 National becomes all in visitor of number total accumulative the count, when their However, Parks. considering National other of rest the in used one the with compatible yet not are systems monitoring visitor-number their as been counting above have the from Parks, excluded National Coast West and Mountain Table Agulhas; that note Please have improved by 18,3% (312 264 to 369 548) and 9,7% (33 295 to 36 537) respectively. when compared year-on-year, with both day black-visitor and night black-visitor numbers to Number of domestic black visitor numbers have also improved by 17,5% (345 559 to 406 085) respectively. 710) 635 to 191 (619 2,7% and 926) 479 1 to 986 333 (1 10,9% with improvement numbers visitor night- and day-visitor both from resulting year-on-year, compared when 636) 115 2 to 177 953 (1 8,3% by improved have visitors of number total the review, under Foryear the made under prevailing unfavourable economic conditions. economic unfavourable prevailing under made decisions vacation term shorter include will This undertaken. be will market domestic 0% = visitors black domestic of Number accommodation units, which have been gradually brought to operation - and these these and facilities. Karoo and and Tankwa Village Cultural - Basotho camps include operation new to brought as gradually well been as have which respectively; units, 13,3% accommodation 2008 and November 7,9% in by increases 2009 rate September tariff and the to attributed be can improvement This time. over so do to continue will trend this that envisaged is it and year, the throughout improving been has measure This year-on-year. 13,9% compared when by million) R521,5 improved to million has (R457,7 Revenue Potential Maximum the review, under year the For camping facilities be at 100% occupancy, and occupied at a full base rate for the entire year. indicate the potential revenue we can possibly generate presented, should figures all our accommodation the and hence facilities; camping and accommodation our from revenue possible maximum generate to ability our evaluates Revenue Potential Maximum The plan) business the per (as target Annual Camping facilities), hence providing a more realistic picture of SANParks Maximum Maximum SANParks of capabilities. tourism picture and Revenue, Potential realistic more a providing hence and facilities), Accommodation the Camping to addition (in formula the of definition Revenue Potential Maximum the in inclusion for considered be will opportunities business tourism Other

Baseline + 2% + Baseline

Performance (relative to target) to (relative Performance

Performance (relative to target) to (relative Performance

13,9% 17,5% 8,3% 8,3% Conserving Nature Since1926 Conserving

I –2009/10FINANCIAL OBJECTIVES SANP Key performance indicator (KPI) indicator performance Key (corrective actions) actions) (corrective improvement Planned analysis Performance (REVPAR) M13 - revenue per available room available per revenue - M13 Resource use projects projects use Resource (KPI) indicator performance Key Performance analysis Performance M19 - number of sustainable of number - M19 4- Promote Access to Benefits from the National Parks System Parks National the from Benefits to Access Promote 4- s ark

’ PERFORM

Annual target (as per the business plan) business the per (as target Annual Stas SA - February 2010. February - SA Stas by reported as 5,7% was CPI where year; financial previous rates the to compared occupancy as (73,3%) accommodation higher the to attributed be can improvement This growth). (2% 344 of target annual set the than improvement 15,2% is This year-on-year. compared when 396) to (337 by 17,5% improved has (REVPAR) room available per revenue the review, under year the For levels to price units in their parks with the aim to attract more visitors at short notice notice available. short are units at accommodation when visitors more attract to aim the with parks their in units price to levels flexibility agreed within authorised been have Managers Park 2010. for reviewed be will regime discount pensioner The consideration. into Tournament, Cup Wold Soccer the by about brought opportunities the as well as turn-down economic global current the taking while place, in put been have plans marketing and sales our intensify to Efforts Annual target (as per the business plan) business the per (as target Annual

• • • • • Park): National (per SANParks by undertaken were projects flagship 10 seven following the review, under year the For by neighbouring communities in the National Park. National the in communities neighbouring by Fern plants of Harvesting Project: - Fern Harvesting GRNP) of part (now Tsitsikamma which in Forests, envisaged. are benefits Tsitsikamma employment and financial the surrounding stakeholders several involving project a is This Harvesting: Timber Commercial - GRNP) of part (now Tsitsikamma park. national the from Rooiwortel the of harvesting illegal and harvesting over combat to project nursery the of formation the is Nursery: This latifolia) (Bulbine Rooiwortel Rastafari - GRNP) of part (now Tsitsikamma project. Use Resource Heritage Cultural the of success and impact the for system monitoring the of implementation about is This Project: Heritage Cultural San Khomani the for System Evaluation & Monitoring - NP Transfrontier Kgalagadi Kirstenbosch. from sought been have that methods propagation for identify solution the on to work to and species, plant communities medicinal San the and scientists SANParks’ between effort joint is a This Use: Resource Heritage Cultural San Khomani - NP Transfrontier Kgalagadi (Flagship resource use projects) use resource (Flagship ANCE A YEAR 2% growth 2% 10 10

RMINED GAINST PREDETE

Performance (relative to target) to (relative Performance

Performance (relative to target) to (relative Performance

17,5% 10

ANNUAL REPORT 2009/10 63 ANNUAL REPORT 2009/10 64 I (corrective actions) actions) (corrective improvement Planned projects use Resource (KPI) indicator performance Key M19 - number of sustainable of number - M19 Key performance indicator (KPI) indicator performance Key Performance analysis Performance programme improvement Biodiversity of implementation against progress % - M20 5- Manage for sustainability of biodiversity and cultural heritage assets heritage cultural and biodiversity of sustainability for Manage 5-

Annual target (as per the business plan) business the per (as target Annual and surrounding communities. surrounding and park(s) the benefit mutually will that projects use resource additional for opportunities explore further to and projects, the of quality the improving for interventions required the determine to year financial next the in undertaken be will initiatives research Various • • • • • • Annual target (as per the business plan) business the per (as target Annual • and initiatives undertaken: been improvement have interventions Biodiversity following the review, under period the For deliverables / milestones key of Delivery

and outreach to surrounding communities. communities. surrounding to outreach and research both involving problem the to approach disciplinary trans wider, a take to objective the with Park, National Kruger the in long-term salutaris Warburgia of the conservation facilitate to Project: salutaris) (Warburgia Bark Pepper - NP Kruger park. the in communities neighbouring by grass thatch of Harvesting Project: Harvesting Grass - NP Kruger the surrounding Park. benefits National communities’ neighbouring for used be to flowers of harvesting bi-annual monitored a is This Project: Harvesting Flower - NP Agulhas Park. National the in communities Agulhas NP - of Harvesting thatch Reed Thatching grass Harvesting: by neighbouring for used is which purpose. Park; medicinal other for and honey National making the in communities surrounding the by plant Suurvy the of project harvesting monitored a is This Plukkers: Suurvy - NP Agulhas project. Bee farming Honey Farming: NP of - GRNP) Outeniqua part (now Wilderness - achieved: were deliverables key following the hence review, under year the for planned as completed been have control: and management special invasive Alien

(Flagship resource use projects) use resource (Flagship Initial and follow-up clearing of 34 920 ha and 132 565 ha respectively have have respectively ha 565 132 and ha 920 34 of clearing follow-up and Initial density and contribution of the Mediterranean mussels to the overall mussel mussel overall the to mussels Mediterranean the of contribution and density current the Route Garden the In completed. been has year financial 2010/11 the for plans clearing and revised, been has plan clearing term long SANParks’ The employment. received people 548 1 process the in and completed; been 10 10 80% 80%

Performance (relative to target) to (relative Performance

Performance (relative to target) to (relative Performance

The 2009/10 WfW projects projects WfW 2009/10 The 80% 10 Conserving Nature Since1926 Conserving OBJECTIVES –2009/10FINANCIAL OBJECTIVES SANP ) actions (Corrective improvement Planned analysis Performance programme Improvement Biodiversity of implementation (KPI) indicator performance Key M20 - % progress against progress % - M20 s ark ’ PERFORM

• • deliverables / milestones key of Delivery plan) business the per (as target Annual

strategies to address environmental change challenges. change environmental address to strategies with conjunction term long to medium on in work to established been has scientists working external identified scientists SANParks of team assessment core The cycle. budgeting year’s financial next inform to prioritised be will Plans Management Park for model costing The resides. animals the which on land the of owners method contractual the with the removal of on disagreement to due delayed been has Park the National in Cost wildebeest West the of removal The year. financial and next approval the for in completed implementation be should it that envisaged is it and progress, in is restoration: Biodiversity reasons. other and experience, and capacity resident monitoring, & research in investment historical including to due another to park one from advanced better is which scientists; and managers between mechanisms and drivers threats, around rationale shared a of emergence in resulting parks of number a in Parks process ongoing an is the This undertaken. in been have mechanisms and drivers threats, of mappings The parks. national in Change Environmental drivers Global for biodiversity change the various undertaken being is currently assessment The scales. various at plans monitoring for basis been has sound a provide will This framework publication. peer-reviewed for submitted and monitoring completed overarching of Development management. park strategic for utilised be will analysis the NP) of Outcomes Route completed. Garden been have the of sections Wilderness and Knysna (Tsitsikamma, surveys threats: ecosystems and conservation of Management year. last the over 80% to 40% about from increasing population the to contribution mussel alien the and 1m, per individuals 800 3 to 300 1 approximately from rising density mussel mean the with year previous the from those doubled have zone mid the in population ANCE A YEAR 80% 80%

RMINED GAINST PREDETE The development of a policy on predator management management predator on policy a of development The

Performance (relative to target) to (relative Performance

80% State of Biodiversity Biodiversity of State

ANNUAL REPORT 2009/10 65 ANNUAL REPORT 2009/10 66 Key performance indicator (KPI) indicator performance Key M21 - % progress against against progress % - M21 Biodiversity monitoring plan monitoring Biodiversity Performance analysis Performance (corrective actions) actions) (corrective improvement Planned

Annual target (as per the business plan) business the per (as target Annual

• • • • • • • Plan: Monitoring Biodiversity the against achieved been have deliverables following the review, under period the For • monitoring programmes within the SANParks Biodiversity monitoring strategy. monitoring Biodiversity SANParks the within programmes monitoring of component key various of development for developed been has plan action An

Delivery of key milestones / deliverables / milestones key of Delivery Finalisation of the report on the interim analysis of monitoring data on the the on data monitoring of ( Blackwood analysis Australian exotic interim of spread the on report the of Finalisation procedures. and processes monitoring future for mapped and discovered been has species, endangered an lunata, Acrolophia of population A rare). (critically polite Gasteria Species, Data Red the of monitoring in Completion zebra. of take off for Committee Management to the Wildlife proposal the inform to help produced was (vulnerable) Zebra Mountain Cape for NP Bontebok at habitat the of suitability the on report A 50). (< plants few extremely revealed and conducted been has NP to Route Garden the endemic of section species Wilderness the orchid endangered critically a of monitoring Demographic (MPA). Area Protected Marine the Tsitsikamma in zone intertidal the of areas two in organisms bait of abundance the of assessments of Undertaking Coast. African South the along stocks anchovy the in shift eastward an by caused supply food in increase an to due is this and – recorded ever highest the being Trail Otter the on those – increases considerable revealed These Estuary. Knysna the of mouth the including Trail; Otter the of section most western on stacks inshore on colonies breeding cormorants Cape Near-Threatened the of counts of Undertaking Activities. and Development Park 10) and Use; Resource Sustainable 9) degradation; Habitat 8) change; Climate 7) diseases; Floral Fauna 6) and systems; Freshwater 5) mechanisms; Biodiversity 4) concern; special of 3) Species Species; Alien 2) Invasive Responsibilities; Reporting are: 1) Organisational programmes Identified areas. protected surrounding associated and Parks National all across and within biodiversity in trends and biodiversity, of status evaluating and monitoring of objective the with identified been have programmes Ten monitoring Commencement with re-measurement of Blackwood monitoring sites in in sites turnover. population and spread monitoring Blackwood of rate assess to and place, taking is harvesting or of control no where compartments re-measurement with Commencement 2007/08). – (1997/98 compartments 80% 80%

Acacia melanoxylon Acacia Performance (relative to target) to (relative Performance

) in timber harvesting harvesting timber in ) 80% Conserving Nature Since1926 Conserving OBJECTIVES –2009/10FINANCIAL OBJECTIVES SANP Key performance indicator (KPI) indicator performance Key M23 - % progress against against progress % - M23 Performance analysis Performance programme improvement Heritage Cultural of implementation Key performance indicator (KPI) indicator performance Key M22 - % progress against against progress % - M22 (Corrective Actions) (Corrective Improvement Planned analysis Performance programme Management Species of implementation s ark ’ PERFORM

Annual target (as per the business plan) business the per (as target Annual

• Annual target (as per the business plan) business the per (as target Annual

• • • • Programme: Management Species of implementation the against achieved been have deliverables following the review, under period the For

Delivery of key milestones / deliverables / milestones key of Delivery Delivery of key milestones / deliverables / milestones key of Delivery and interventions have been undertaken: been have interventions and initiatives Improvement Heritage Cultural For review, the under following the period only operational by the second quarter of the next financial year (July 2010). (July year financial next the of will quarter second Centre the by operational only Interpretation the that envisaged it hence delayed, further been has Centre Interpretation Mapungubwe the at exhibitions of installation The parties. all to agreement beneficial mutually a with year, financial next the of quarter second the in concluded be should this that and envisaged is it SAHRA and Pretoria; of SANParks, University the between continuing still are Pretoria, of University the in stored currently objects, heritage Mapungubwe the of future the on Negotiations sustainability of the crocodile population in the KNP rivers. KNP the in population crocodile the of sustainability for monitored closely be will (KNP) Gorge Olifants the in breeding Crocodiles adverse ecological effects on SANParks achieving the park specific objectives. specific park the achieving SANParks on effects ecological adverse and Both plans Mapungubwe. focus on to social dynamics lions and minimize mimicking Marakele for completed been have plans management carnivore large Two area. the in degradation concerns environmental over the of spite in healthy seems still breeding However, 2008/9. in deaths crocodile 200 over to lead that event acute the buffered or likely most Dam upstream Missingir from system Gorge Olifants the into movements crocodile that are indications noted. The were deaths first the when ago years two as abundant as are (KNP) Gorge Olifants the in crocodiles that showed survey spotlight summer The to at date. 25,000 Parks can be for Limpopo estimated Tranfrontier count the Greater the hence 9,000; at estimated is Zimbabwe in NP Gonarhezou in count elephant The 16,250. at estimated with is date to Parks KNP the for National count elephant the all and elephants, for completed been have plans management Elephant completed. been has Plan Management Strategic Rhino Black and White SANParks’ needed The study. are existing the patterns compliment to movement individual However, population. detectable the no in leave signals removals rhino white SANParks’ that suggest surveys results from – (KNP) Park National Kruger the in demographic Rhino White of Profiling ANCE A YEAR 80% 80% 80% 80%

RMINED GAINST PREDETE

Performance (relative to target) to (relative Performance

Performance (relative to target) to (relative Performance

80% 80%

ANNUAL REPORT 2009/10 67 ANNUAL REPORT 2009/10 68 I Key performance indicator (KPI) indicator performance Key M25 -energy efficiency index efficiency -energy M25 actions) (corrective improvement Planned analysis Performance KeyPerformance Indicator (KPI) Indicator KeyPerformance M24 - % progress against against progress % - M24 (corrective actions) (corrective improvement Planned analysis Performance strategy tourism responsible of implementation Key performance indicator (KPI) indicator performance Key actions) (corrective improvement Planned analysis Performance programme improvement Heritage Cultural of implementation against progress % - M23 6- Promote environmental, economic and social sustainability social and economic environmental, Promote 6-

Annual target (as per the business plan) business the per (as target Annual Sourcing of funding for this initiative needs to be undertaken. be to needs initiative this for funding of Sourcing required. interventions efficient energy and audits further guiding in informative be should it only, camps rest two on based be will results the although and efficiencies, energy evaluate to used be will study pilot The year. financial the of quarters two remaining the in concluded be still should efficiencies) energy the the for of System Rating adoption Building possible Green the (Including audit and programme implementation The undertaken. being are interventions related several however initiative, this topursue offunding dueto lack on puthold been has Programme Efficiency Energy The annual target (as per the business plan) business the per (as target annual

levels. atpark mechanisms delivery asthe as well strategy final the todiscuss year financial next Annual target (as per the business plan) business the per (as target Annual Fund (PDF) for the Skukuza Museum. Skukuza the for (PDF) Fund Development Park internal the from funding secure to place in put be also will Efforts • • The Responsible Tourism workshop and completion thereof will be undertaken in the in undertaken be will thereof completion and workshop Tourism Responsible The year. financial next the of quarter first the of end the by completed be should both that anticipated is it and standards, the finalizes (DoT) Tourism of Department the national as soon final as incorporated the be will and standards minimum finalised being currently is Strategy Tourism Responsible The (September 2010). 2010). (September year financial next the of quarter second the in planned is which centre, interpretation Mapungubwe the of opening official speedy ensure to place in put be will Efforts Delivery of key milestones / deliverables / milestones key of Delivery 80%

Delivery of key milestones / deliverables / milestones key of Delivery this process should be completed by the second quarter of the next financial year. financial next the of quarter second the by that completed be should envisaged process this is it and edited, being currently is and completed, been has Park National Kruger the in Nkuna Charlie of life the of documentary the on filming The narrative. and storyline the on working currently is and appointed been has provider service A phases. narrative the and storyline the namely phases, different into segmented been has project Museum Skukuza The

Set the baseline the Set 80% 80%

Performance (relative to target) to (relative Performance

Performance (relative to target) to (relative Performance

Performance (relative to target) to (relative Performance

80% No data data No 0% Conserving Nature Since1926 Conserving

consolidation and expansion and consolidation I RMINED PREDETE S Key performance indicator (KPI) indicator performance Key (corrective actions) (corrective improvement Planned analysis Performance programme expansion Parks’ National African South the against progress -% M26 7- Promote effective bioregionalism and landscape connectivity, including park park including connectivity, landscape and bioregionalism effective Promote 7-

outh A fr

ican

N

ational Annual target (as per the business plan) business the per (as target Annual • • • • Programme will be put on hold until adequate funding to pursue this objective has has objective Expansion this secured pursue Park been to the funding adequate Treasury until hold National on put by be will imposed Programme cuts budgetary recent to Due (biomes). land targeted the of acquisition expediting hence proceeding, legal related and negotiations enhance to engaged fully been have representatives SANParks’legal review. under period the for acquired been have land of ha 567 9 that conclude can one Therefore progress. in still is million R9,5 to amounting land ha 831 the for negotiations while million, R47,7 to amounting contracts signed with ha 736 8 of land collective a is there Todate For the period under review, performance levels against annually planned contributions are: signature. awaits all Mokala in 894 2 & in Tankwa ha 371 3 Park, National Elephant Addo for Thicket of ha 946 of purchase the around contracts Three Programme: Expansion Parks the against have achieved been deliverables For key review, the following the year under

OBJECTIVES –2009/10FINANCIAL OBJECTIVES moved out given other priorities. other given out moved 0% = biome Karoo Nama in ha 000 7 signature). awaits (Contract (90%) Savanna in ha 894 2 stage); signature (in 50% = biome Karoo Succulent in ha 793 8 signature), awaits (contract 90% = biome in Thicket ha 380 2 14%; = biome Fynbos in ha 011 2 Park. National Agulhas the into Fynbos Lowland endangered critically in add two These application. land-subdivision the of completion awaiting is this however - Agulhas in million R9,5 at valued ha, 471 - (Jeffrey) 14 and 281/12 Paapenkuil the of owner the with reached been has agreement acquisition land A awaited): (contract complete Negotiations thereof. approval and evaluation further for DWEA to submitted and completed been has MTEF 2009-2012 for plan acquisition Land 75% delivery of key milestones / / milestones key of delivery 75% deliverables (20 184 ha) ha) 184 (20 deliverables P s ark

’ PERFORM

Performance (relative to target) to (relative Performance ANCE A YEAR (9 500 ha) 500 (9 48%

GAINST

ANNUAL REPORT 2009/10 69 ANNUAL REPORT 2009/10 70 Key performance indicator (KPI) indicator performance Key M28 -% progress against the against progress -% M28 (corrective actions) actions) (corrective improvement Planned analysis Performance Programme Linkage Bioregional of implementation Key performance indicator (KPI) indicator performance Key M27 -% progress against the against progress -% M27 (corrective actions) actions) (corrective improvement Planned analysis Performance Programme Management Marine

Annual target (as per the business plan) business the per (as target Annual • • • • Annual target (as per the business plan) business the per (as target Annual • and management improvement in this regard. regard. this in improvement management and implementation for planned been have year financial next the for deliverables Further Programme: Linkage Bioregional against achieved been have deliverables key following the review, under year the For engaged to rectify problems with the programme financial reporting system. reporting financial programme the with problems rectify to engaged being are departments (HR) resource human and SANParks’finance some of DAFF. transfer to DEA from branch the the in of functions because MCM with expected changes pending hold on put be to had be this but year, to financial the due of end were the by MCM to operations submitted for and completed plans (annual Plans Work Marine the of Preparation Programme: Management Marine the against have achieved been deliverables For key review, the following the year under

delivery of key milestones / deliverables / milestones key of delivery delivery of key milestones/ deliverables milestones/ key of delivery West Coast National Parks. National Coast West and Gate Golden Route, Garden Mapungubwe, Namaqua, Agulhas, for completed been have these date to and - process planning management the of part as input, park the plans. through management The bufferzones are being with refined parks more park management all around identified been have zones buffer Provisional year. financial next the of quarter first the in concluded be to developed, been has plan project draft a and project, change global and SANParks funded PDF the with combined been has project climate The stages. finalisation its in is plan management Park Maputaland National Route the Garden the while completed; have hot been spot Albany Pondoland and plan conservation scale fine Overberg the for analyses The schedule. on timelines and deliverables all with plan, the per as completion to close both are projects (GRI) Initiative Route Garden and (ABI) Initiative Biodiversity Agulhas The calculated in the financial reporting system. reporting financial the in calculated are costs HR which in manner the to attributed be can discrepancy The grant. the below 18,4% however budget, below 4,9% was Spending planned. been as has concluded (MCM), Management Coastal & Marine with agreement level service A 80% 80% 90% 90%

Performance (relative to target) to (relative Performance

Performance (relative to target) to (relative Performance

Conserving Nature Since1926 Conserving 85% 90%

OBJECTIVES –2009/10FINANCIAL OBJECTIVES SANP Key performance indicator (KPI) indicator performance Key M29 -% progress against against progress -% M29 actions) (corrective improvement Planned analysis Performance Programme of TFCA implementation s ark

’ PERFORM

Annual target (as per the business plan) business the per (as target Annual

• • • • of the next financial year. financial next the of quarter first in the be implemented will workshop engagement GLTFCAThe stakeholder GMTFCA. the for Plans Management Elephant of development expedite to funding additional source to place in put been have Efforts Programme: the TFCA of implementation the against have achieved been deliverables For key review, the following the year under

delivery of key milestones / deliverables / milestones key of delivery established, initial data collection process has also been completed while the the while completed been concluded. being currently is also report has process been collection has data countries initial established, participating from representatives comprising committee elephant Project appointed. the been has TFCA of Mapungubwe Greater the of development plan management the in assist to (consultant) provider service The year. financial next the of quarter second the of end the by concluded be to expected is process this and - expected be will countries involved all for presidents the and DEA, the with collaboration in planned being is gate the of ceremony opening An regard. this in concluded been has plan business the and Gate, Entrance TFCA at paving for DEA the by approved been has million R3,6 additional an gate: entrance Rivieren Twee approval. for (DEA) Affairs Environmental of Department to the submitted be will report TFCA. Limpopo This Great the of JMB the by endorsed and finalized been has link crossing Limpopo on report Scoping to benefits Planning possible of component): progress; identification in is communities including RSA inclusion, (GTLFCA- land communal Area for Transfrontier Limpopo Greater ANCE A YEAR 80% 80%

RMINED GAINST PREDETE

Performance (relative to target) to (relative Performance

80%

ANNUAL REPORT 2009/10 71 ANNUAL REPORT 2009/10 72 I Key performance indicator (KPI) indicator performance Key M34 -% progress against against progress -% M34 (corrective actions) (corrective improvement Planned analysis Performance Programme Security and Safety Corporate of implementation 11- Improve parks’ safety & security & safety parks’ Improve 11-

annual target (as per the business plan) business the per (as target annual

• • • • • safety and security plans during the SoAIM evaluation process so as to expedite the the expedite to future. in as process review so process evaluation SoAIM the during plans security and safety respective their of review the with managers parks to assist place in put been have Plans Programme: Security and Safety Corporate the of implementation the against have achieved been deliverables For key review, the following the year under attention. receive to continued Park (KNP), National of in the Kruger Rhino particularly of poaching, The reality

delivery of key milestones / deliverables / milestones key of delivery (Memex) has been completed as planned; hence more priority will be given to to given continuity. business be ensure to super-users all will of training priority more hence System planned; as Investigation completed been and has (Memex) Intelligence Crime SANParks the of Implementation Parks. National Agulhas Coast and West of exception an with reviewed Plans Security & Safety their had have process (SoAIM) Management Integrity Area of State the during assessed parks All review. under period the for completed been have work planned the of 70% far thus and progress, in is in KNP the recommendations Security and Safety SAPS of selected Implementation areas. SANParks identified all in exercise assessment SAPS the of Completion so. do to expertise have we as SANParks, by headed be will unit proposed The DEA. of Minister the by mandated Unit, Investigation Crime Environmental National the of implementation and development the supports now which Abalone) and Rhino both included (which document Strategy Anti-Poaching the of Completion 80% 80%

Performance (relative to target) to (relative Performance

Conserving Nature Since1926 Conserving 80%

I –2009/10FINANCIAL OBJECTIVES SANP Key performance indicator (KPI) indicator performance Key (KPI) indicator performance Key M36 -% increase on Junior Junior on increase -% M36 learners of -Number M35 (corrective actions) (corrective improvement Planned analysis Performance Programme Education Environmental in participating analysis Performance participants Rangers Honorary 12- Growing constituencies for the SANParks system SANParks the for constituencies Growing 12- s ark

’ PERFORM

Annual target (as per the business plan) business the per (as target Annual plan) business the per (as target Annual

• • • the programme, and to provide adequate support where required. where support adequate provide to and programme, the attending for motivated learners keep to revised be will deliverables programme The • SANParks the under undertaken been Programme: Education have Environmental that initiatives of list a is following The activities. curriculum related environmentally develop to ability their in value added of has and level schools in the educators amongst heightened interest have regions parks. various individual curriculum throughout by held and offered workshops Day Educator programmes educational Mandela and Week; educators; Parks for National demands SA the during programmes educational through awareness annual increased to planned attributed be can the performance This target. than higher 42% is this and year-on-year, 8,3% by improved has Programme Education Environmental SANParks in participating learners of number The new Junior Ranger regions have been established in the Northern Cape in Keimoes, Keimoes, in Richtersveld. Cape and Namaqualand Northern the in established been have regions Ranger Junior new Three communities. local with partnership working SANParks’ to close due largely Parks, National Kruger and Mountain in Table observed been have improvements Significant set the target. on annual achievement an is which year-on-year; improvement 10% represents This SANParks. within building constituency for associates as active were registered Rangers of 661 Junior For a review, number total under the year

holiday programmes. holiday school the including Programmes, Education Environmental Base Park day to Day and Africa); of Acre (My Kruger in Kids KNP’s and Rangers Junior SANParks programme new a as initiative School Green Kudu The Kids in Parks (including ‘Take Kruger to Kasie Project’), Imbewu Youth Project; Project; Youth Imbewu Project’), Kasie to Kruger ‘Take (including Parks in Kids ANCE A YEAR 120 000 120 (661) 10%

RMINED GAINST PREDETE

Performance (relative to target) to (relative Performance target) to (relative Performance

170 534 170 (661) 10%

ANNUAL REPORT 2009/10 73 ANNUAL REPORT 2009/10 74 I

Performance analysis analysis Performance actions) (corrective improvement Planned Key Performance Indicator (KPI) Indicator Performance Key analysis Performance scorecard and Charter TourismBEE against achievement -% M37 13- Facilitation of socio-economic development socio-economic of Facilitation 13-

National Parks Junior Junior Parks National The following is a list of key interventions undertaken toward the South African African South the toward undertaken interventions key of list a is following The • • • • Annual target (as per the business plan) business the per (as target Annual • • • enhance further recruitments. further enhance to year, financial next the for planned been have symposium Rangers Junior Three regard. this in intervention and planning effective enable to developed be will associates active for database centralised A This performance can be attributed to a significant annual decline (>10%) in the the in (>10%) decline annual significant performance: of a areas following to attributed be can performance This the within falls planned. as status still Contributor” BEE of “Good score category this overall, decline a been have might there though Even year-on-year. 6,3% by decline a is which SANParks’is 77,10%, review, For under year the Scorecard and Tourism Charter BEE

Achieve “Good BEE Contributor” Status Contributor” BEE Achieve “Good Augrabies NP. Augrabies of tour education environmental with together Cape Northern in habitat aloe and Richtersveld the of flora indigenous of study Ikageng, in campaign Cleaning routes Birding for Vredefort boards information new of Launching Parks; National all across Day Aids World the of Celebration Parks; National costal all in campaign Awareness Environmental Week Marine of launch The species; plant invasive alien about awareness raise to parks National Agulhas and Gate Golden Kruger, in TableMountain, youth with place took Day Buster of Weed Commemoration Black people as a % of management is down by 17,5%. by down is management of % a as people Black 63,3%. by down is representation Board overall of % a as woman Black 28,7%. by down is representation Board of level overall of % a as people Black 65% - 89% - 65% Honorary Rangers Project for the period under review: under period the for Project Rangers Honorary

Performance (relative to target) to (relative Performance

77,10%

Conserving Nature Since1926 Conserving

OBJECTIVES –2009/10FINANCIAL OBJECTIVES SANP Key Performance Indicator (KPI) Indicator Performance Key created jobs temporary on person-days of -Number M38 analysis Performance Key Performance Indicator (KPI) Indicator Performance Key actions) (corrective improvement Planned scorecard and Charter TourismBEE against achievement -% M37

s ark ’ PERFORM

Annual target (as per the business plan) business the per (as target Annual

Annual target (as per the business plan) business the per (as target Annual • • • • • • Working for Fire (WfF) = 3,3%. 3,3%. = (WfF) Fire for Working and 1,6%; = (WftC) Coast the for Working 3,8%; = (WftW) Wetlands the for Working ; 18,5% = (WfW) Water for Working programme individual EPWP: the under per achievements the been have following the cumulatively, Programme that in projects started Feb 2010. On the other Responsibility hand for the year Social under review DEA new on approval the to attributed be can performance This days. working 230 for employment of year full i.e. are At jobs created 70% Full least of employment, all (FTE) the temporary Time Equivalent in achieved. days person resulted more this hence review, under year the for for increased been Working has performance, allocation Water this to Due target. annual planned better the 0,7% than a to performance translates This Programmes. Days Works Public Person 507 Expanded 402 the with in covered employed, were people 127 3 review under year the For Special focus will be made in the following areas of performance: of areas following the in made be will focus Special required. is positions management into Women Black of recruitment the on focus Special monitored. consistently be will targets Scorecard BEE Tourism to Adherence 22,2%. by Management there However has been in an the improvement areas of Black woman as a % of Executive

Achieve “Good BEE Contributor” Status Contributor” BEE Achieve “Good in the next financial year. financial next the in up pick should employees black on particularly development, skills on Spending and required; is level skilled and junior supervisory, at women Black of Recruitment DTI. the by gazetted as scorecard generic adjusted with comply to revised be will scorecard This accredited training is down by 44,8%. by down is training accredited all on levy) development skills (including development skills on spend payroll of % 13,4%. by down is employees skilled and junior supervisors, of % a as women Black 19,3%. by down is management of % a as women Black ANCE A YEAR 65% - 89% - 65% 400 000 400

RMINED GAINST PREDETE

Performance (relative to target) to (relative Performance

Performance (relative to target) to (relative Performance

(with 3 217 employment) 217 3 (with 402 507 402 77,10%

ANNUAL REPORT 2009/10 75 ANNUAL REPORT 2009/10 76 actions) (corrective improvement Planned analysis Performance implemented initiatives socio-economic -based (KPI) indicator performance Key actions) (corrective improvement Planned M39 - Number of community community of Number - M39

• • • • • • • • plan) business the per (as target Annual from these projects. projects. these from derived be to benefits mutual further monitor to established be will repository central A year. financial next the in undertaken be will ones existing of and evaluation monitoring and continuous projects; flagship of additional Establishment year. financial the for income the of 587 R7 Phabeni and 000 R250 making Outlet Curio Hlanganani Phalaborwa with 348 R325 of income collective a made projects KNP The are: projects those and implemented, been have initiatives socio-economic community-based flagship 9 of collective a review, under year the For forward. moving projects construction the in opportunities employment FTE the increase to place in put be will Efforts the during projects new the of year. the of course start late to attributed be can this and days, person planned the that lesser 28,4% achieved has Programme Parks and People the However

Suurvy harvesting - Agulhas National Park. National Agulhas - harvesting Suurvy Park; National Route Garden of Section – Tsitsikamma harvesting Timber Park; National Route Garden of Section Wilderness done participants community of training second – harvesting honey bee Eco- Parks. National Camdeboo and Zebra Mountain Karoo, – (COWEP) Projects Efficiency Water Community DWAE/SANParks and Park; National Agulhas - Infrastructure Parks for Harvest Reed Thatching Camps) Rest (3 Park National Kruger – Project Wash Car KNP Park; National Kruger Hop-On-Guide- Community Park; National Kruger - opened been has Gate Phabeni at Outlet Retails and Crafts Art, 5th The Flagship Projects Flagship

7

Performance (relative to target) to (relative Performance

9

Conserving Nature Since1926 Conserving I L1- Effective management of human capital human of management Effective L1- OBJECTIVES –2009/10FINANCIAL OBJECTIVES SANP Key performance indicator (KPI) indicator performance Key (corrective actions) actions) (corrective improvement Planned analysis Performance in employees of -retention M42 identified key positions key identified Key performance indicator (KPI) indicator performance Key (corrective actions) actions) (corrective improvement Planned analysis Performance issues key Parks relevant to South African National African South to relevant projects research new of -% M40 14 - Proactively engage in purposeful research & development & research purposeful in engage Proactively - 14 s ark

’ PERFORM

Annual target (as per the business plan) business the per (as target Annual ensure that all key positions are occupied by the appropriate employees at all times, times, proposition. value employee all effective an at through employees appropriate the by occupied are positions key all that ensure to continue will SANParks SDF). & (EE Fora the Development Skills (HCD); and Equity Forum Employment Development Capital Human effective through intensified be will talent, of retention and planning succession management; career sustain to Efforts efforts. retention its intensify to little do to has organisation the mean not does this however, 90,0%; of target annual set the above points 5,3 is This 95,3%. of rate retention a or 4,71% of turnover a into translated which resigned, 43 year, financial the of beginning the at identified positions key 32 occupying the employees 913 of out date, To organisation. the for key as identified been have business of areas all across categories) (job positions 32 review, under year the For Annual target (as per the business plan) business the per (as target Annual

be expedited to streamline research applications and reporting thereof. thereof. reporting and applications research streamline to expedited be will process feedback and application project research web-based the of Development Parks. the in research facilitating in assisting is grants, donation through funded partly is which infrastructure, support scientific the in growth ongoing An projects. tourism-related and economic; livelihood; social; research important coordinate science to social ability our in-house hampering severely is present) at staff limited our on scientist social 1 (only addition, capacity In harvesting. knowledge and support logistical appropriate of provision the remains regard, this in challenge key A the “essential” within categories. and fall “important” (73,9%) 314 approved, those of and evaluated, were projects research new 425 of total a review under year the For

“Essential” and “Important” categories and “Essential” “Important” ANCE A YEAR 90% retention 90% 80% in 80%

RMINED GAINST PREDETE

Performance (relative to target) to (relative Performance

Performance (relative to target) to (relative Performance

95,3% 73,9%

ANNUAL REPORT 2009/10 77 ANNUAL REPORT 2009/10 78 Key Performance Indicator (KPI) Indicator Performance Key (KPI) Indicator Performance Key M44 -% progress against against progress -% M44 Index Resources Human – M43 implementation of Skills Skills of implementation Actions) (Corrective Improvement Planned Analysis Performance Performance Analysis Performance Programme Development

Annual Target (As per the Business Plan) Business the per Target(As Annual Plan) Business the per Target(As Annual

• • • standards of the organisation. the of standards Health in the Occupational improvement and enhance to put have in been place sustain efforts Further talent. promising growing while organisation, retention the within effective knowledge ensure of to plan corporate HR the on put been have Management Absenteeism Effective and Remuneration, Planning, Succession as such Strategies index. the complete to 60% remaining the share equally rest the while 40% at weighted been shave Operation i.e. operations, HR the in importance their to according weighted appropriately been have These Relations. Labour and Safety; & Health Occupational Practices; Recruitment Index); Satisfaction Staff and payroll; total of % as costs Overtime Turnover; (Staff Operations HR of areas the in performances HR measures has Index HR which The regard. this 81.8%, in of performance for score baseline a a as achieved considered been has Index HR the review, under year the For Programme is 50% against the set annual target of 70%, and the following key key following the and 70%, of target Development annual achieved: been have Skills deliverables set the SANParks against of 50% implementation is the Programme review, under year the For

delivery of key milestones / deliverables / milestones key of delivery programme; internship SANParks the of support in from THETA received been has million R1,5 of amount An divisions. organisational various at hosted being are interns 215 which in Programmes, Internship 2008/9 SANParks half-yearly the of Completion (THETA); Authority Training and Education Hospitality & to Tourism submission (ATR) for Report Training Annual 2008/9 the and (WSP) Plan Skills Workplace 2009/10 both of Completion thereof; plan training and analysis, needs training and skills annual organisational of Completion improvement on baseline on improvement 70% in 70% 10%

Performance (Relative to to Target) (Relative Performance to Target) (Relative Performance

81,8% 85%

Conserving Nature Since1926 Conserving OBJECTIVES –2009/10FINANCIAL OBJECTIVES SANP Key Performance Indicator (KPI) Indicator Performance Key (KPI) Indicator Performance Key M45 -% progress against against progress -% M45 against progress -% M44 Analysis Performance Programmes of Wellness implementation Skills of implementation Actions) (Corrective Improvement Planned Programme Development (Corrective Actions) Actions) (Corrective Improvement Planned

s ark

’ PERFORM

Annual Target (As per the Business Plan) Business the per Target(As Annual Plan) Business the per Target(As Annual

• • • •

• • funding for Learnership and ABET programmes. Enhancing continuous continuous Enhancing programmes. ABET and Learnership for funding employees in Wellness Programmes. in Wellness employees all of participation enhancing on focusing be will year financial next the for Plans day. wellness annual the of launch and champions of Wellness training i.e. envisaged; as undertaken been not have initiatives ofthe some constrains to due financial However For the year under review, the following Wellness programme deliverables have been achieved: capacity in KNP. in capacity rangership intensifying of objective an with SANDF/SASSETA with partnership support continuous for THETA with relations SANParks Enhancing implementation. before undertaken be to has still consultation further however, proposed, been has Academy Learning SANParks for case business A

delivery of key milestones / deliverables / milestones key of delivery “Essential” and “Important” categories and “Essential” “Important” the form of clothing, blankets, books and toys to these children. these to toys and books blankets, clothing, of form the in donations material and financial provided employees SANParks (OVC). Children Vulnerable and Orphans of needs the after look which NGO’s neighbouring with relationships established nurture to continue SANParks - Responsibility Social members. staff all of benefit the for conducted been have meningitis on articles and sessions Education continuous distribution and easy access of condoms in the bathrooms in all the parks. is there and parks most in celebrated was Week Condom - Awareness HIV/Aids year. previous the of engagement total of 60.9% to comparable 75.5% constitutes it as Counselling telephone was service utilised commonly most The availed. were services limited only as place in put measures austerity by to attributed is delivery service in drop year. The previous the of 9.2% to compares which 6.7% to amounted rate engagement overall - The Services Counselling 24hr employees. SANParks all for Programme Assistance Loan/Bursary the of Implementation - - - - - Completion of the training in the following areas of importance to the organisation:

ANCE A Junior Science Programme. Science Junior and Safety; and Health Occupational Management; Project Service Customer KNP; the in particularly Rangership, YEAR 70% in 70% 80% 80%

RMINED GAINST PREDETE

Performance (Relative to to Target) (Relative Performance to Target) (Relative Performance

85% 82%

in the accessing the in

ANNUAL REPORT 2009/10 79 ANNUAL REPORT 2009/10 80 L3- Enhance transformation Enhance L3- Key Performance Indicator (KPI) Indicator Performance Key M48 -% progress against against progress -% M48 Employment Equity targets Equity Employment (Corrective Actions) Actions) (Corrective Improvement Planned Analysis Performance

Annual Target (As per the Business Plan) Business the per Target(As Annual

• • • • • • promotions and retirements being used as a strategy to attain the target. the attain to strategy a as used being retirements and promotions resignations, with Females, Black for earmarked being positions of percentage good a indicate should 2010/11 for targets numerical The development. and planning career for synergy sustainable adequate is there that ensure further will of This levels organisation. the occupational all across representivity disability and gender race, in shortage address to revised be will WSP; the with linked Plan Equity Employment Corporate 5%. of target annual an against achieved been has Disabilities with People the of 0.61% Only is SANParks within representivity follows: as depicted equity employment review, under period the For

delivery of key milestones / deliverables / milestones key of delivery and 41,5% Female, against an annual target of 1,317 people. 1,317 of target annual an against Female, 41,5% and Male; 58,5% are which of Black; 100% = (A) making decision defined and Unskilled people. 1,420 of target annual an against Female, 24% Male, 76% are which of Black; 96,5% = (B) making decision discretionary and Semi-skilled incumbents. 415 against Female, 44% and Male; 56% are which of Black; 70,5% = (C) superintendents and foremen, supervisors, management, junior workers, qualified academically and Technical incumbents. 264 against Female, 32% and Male 68% are which of Black; 50,5% = (D) specialists experienced and qualified Professionally incumbents. 47 against Female, 23,4% and Male; 76,6% are which of Black; 53% = (E) management Senior incumbents. 6 against Female, 0% and Male; 100% are which of Black; 66,7% = (F) TopManagement 90% in 90%

Performance (Relative to to Target) (Relative Performance

89.6% Conserving Nature Since1926 Conserving E C N E R E F F I D A E K A M N A C E W R E H T E G O T FINANCIAL REPORT Conserving Nature Since1926 Conserving

115 E C N E R E F F I D A E K A M N A C E W R E H T E G O T FINANCIAL REPORT Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 11581 ANNUAL REPORT 2009/10 82 Annual Financial Statements: Financial Annual Board the by responsibility of Statement Contents FOR THE FINANCIAL REPO Accounting Authority’s report Authority’s Accounting Corporate governance statement governance Corporate Report of the Audit and Risk Committee Risk and Audit the of Report Notes to the annual financial statements statements financial annual the to Notes statement flow Cash assets net in changes of Statement position financial of Statement performance financial of Statement Policies Accounting Auditor-General the of Report YEAR ENDE31M

AR

CH 2010

TS 109 108 107 110 100 111 98 83 85 92 96

for the year ended 31 March 2010 March 31 ended year the for BOARD THE OF RESPONSIBILITY STATEMENTOF • • losses. SANParks maintains internal financial controls to provide assurance regarding: and risk management that are designed to provide reasonable, but not absolute assurance against material misstatements and The Board sets standards to enable management to meet the above responsibilities by implementing systems of internal control statements. financial annual the preparing in adopted be to continued therefore has basis concern going The SANParks. of viability the support statements financial annual The Government. from funding future continued on dependant is this however ahead, year the in concern going a be will organisation the that believe to reason every has Board the position, financial current the of view in and review, this of basis the On 2010. March 31 ended year the for forecasts flow cash and SANParks’ budgets reviewed has Board The management. by made estimates and judgements prudent and reasonable by supported policies, accounting appropriate on based amounts include and applicable where Practice Accounting African Recognised Generally of South Standards as well as with Practice Accounting accordance Accepted Generally in of Statements prepared been have 138 to 98 pages on presented statements financial annual The pages on appears report General’s Auditor- the and statements SANParks’ financial audited have Auditor-General the of Office The statements. financial the on reporting and auditing independently for responsible is Auditor-General The SANParks. of statements financial annual of the presentation and fair integrity for the preparation, responsible are ultimately of of the Board SANParks The members GAAP equivalent the replacing Board Standards Accounting Statements. the by issued (GRAP) Practice Accounting Recognised Generally of Standards prescribed the any with Board, including Practices (GAAP) Accounting the by Practice issued Accounting Statements such Accepted of interpretation Generally of terms in year the of end the at position and financial objectives its predetermined should against statements performance its financial results, financial annual its SANParks, The of affairs. affairs of state financial the its present fairly of records proper and full keeps SANParks authority) that (accounting ensure Board to the requires amended, as 1999), of 1 No. (Act 1999 Act, Management Finance Public The or for publication. for or business the within used information financial of reliability the and records accounting proper of maintenance The disposition or use unauthorised against assets of safeguarding The

98 to 99. to 98

Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 83 ANNUAL REPORT 2009/10 84 Pretoria, 29 July 2010 July 29 Pretoria, Chairperson Dlamini Mr. K Finance Public the of by: ) behalf its on signed are 51(1)(f and amended, as section 1999), of 1 No. of (Act 1999 Act, terms Management in Board the by approved and 2010 were May 138, 31 to on 98 pages auditing on for out set submitted 2010, March 31 ended year the for appendices and statements financial annual The to. adhered been has Conduct and Practices Corporate of year Code the the that for and information flow cash and operations its of results the and 2010 March 31 at SANParks of position financial the present fairly statements financial annual the date, to available information the on based Board, the of opinion the In review. under period the for effective were management risk and control SANParks’ that of internal opinion systems is of the 2010. Board The March 31 to 2009 1 April from period the for management risk and control internal SANParks’of reviewed systems has Board The assurance with respect to the reliability of financial information and, in particular, financial statement presentation. presentation. statement financial time. over particular, vary may controls in internal of effectiveness and, the conditions, in changes of information because Furthermore, financial of reliability the to respect with assurance reasonable provide to aims therefore control internal of system effective An controls. of overriding the or circumvention of possibility the including limitations, inherent has designed, well how matter no control, internal of system effective an Even as arethey identified. deficiencies are to taken correct and actions mechanisms, self-monitoring contain The controls FOR THE FINANCIAL REPO YEAR ENDE31M

AR CH 2010 TS

Chief Executive Officer Executive Chief Dr. MD Mabunda Dr. MD Pretoria, 29 July 2010 July 29 Pretoria,

F ACCOUNTING AUTHORIT Actual performance versus budget budget versus performance Actual reduction. rate interest of result a as year previous the from million R3,37 with decreased cost finance The paid interest and charges Finance reduction. rate interest of result a as year previous the from million R3,94 by decreased interest and investments from income The income investment Net activities. concession and retail tourism, our from revenue increased as well as strategy curtailment a of cost a is result this 73%, with grown has activities investing before operations from surplus the in increase The million). R32,67 - (2009 million R56,52 to amounts activities investing before operations from surplus The activities investing before Income Net R664,14 - (2009 2010 in 9,41%. of increase an million represents This million). R726,86 to increased income other and concession retail, tourism, from revenue Total Revenue 138. to 83 pages on out set are review under year the for results financial the of detail Full RESULTS FINANCIAL industries. hospitality and tourism the as well as conservation nature in engaged primarily is and 2003 of 57 No. Act Areas Protected the by governed Entity, Public 3A schedule a is SANParks BUSINESS OF NATURE 2010. March 31 ended year the for report its presents hereby SANParks of Authority Accounting The • • to: due mainly is surplus the of achievement The million). R44,3 - restated (2009 2010 in achieved was million R67,6 of surplus A position. break-even a for budgeted SANParks The

or T Improved revenue collection and better cost management. management. cost better and collection revenue Improved 23. GRAP of application the to due liability a as recognised was million) (29,46 ofinflow the asbalance the year incurrent the as revenue was recognised million) - R54,6 (2009 million R33,62 Affairs. Environmental of Department the from received was million) R50,25 - (2009 million R63,08 of grant acquisition Land he

Y ear E nde 31M ar ch Y ’S REPO 2010 T Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 85 ANNUAL REPORT 2009/10 86

date the new projects employed 1,300 people after the start of the projects in January 2010. oftourism facilities inKNP, upgrade ofroads andfencing portionattheQwaQwa ofGolden GateHighlands National Park. To 2009 and implementation has started with good progress. The projects approved will focus on staff accommodation, upgrade in was approved people of million R123 September to A SMMEs. as allocation new and payment and created used SMMEs employed, such deliverables social all exceeded and planned deliverables the all achieved has programme the date, To of Projects the 2004 - 2009 People and Parks were programme the during closed year and remain. only three projects active upgrade. and development infrastructure on focuses mostly which Programme, Parks and People of the auspices the under projects intensive of labour implementation the through people unemployed for tourism and environment of sphere the in opportunities development skills and employment temporary of the creation enables Affairs Environmental of Department the of Programme Responsibility Social the in participation SANParks

2010. March of end the at completed was 2009/10 for programme on Wetlands Working annual The invasive alien plants in the immediate area, construction of earth plugs and stabilising of drainage lines and eroded areas. wetlandsprojectstheincludesemployedworkersconstruction,gabion Rehabilitationinremovalby of theout carried work Programme. of Responsibility Social Affairs Department Environmental the of part as Institute Biodiversity National African South the by implemented is Wetlands for Working Programme Wetlands for Working activities. regular also facilities coastal of cleaning and trails hiking of upgrade the with year, the to over made continued was clean-ups Beach SMMEs. million these R19 of Payment period. implementation the over SMMEs 128 supported has and year per people 350 of average an employs programme The track. on are implementation timeframes project approved within the implement to to progress according and plans was 2008, in allocation million R57 a of implementation of year second The coastline. safe and clean a create to communities coastal in employment temporary provides time same the at and Responsibility policy coastal Social the supports that Affairs activities and Environmental projects of of consists Programme, Department the by funded also programme Coast the for Working The Programme Coast the for Working Programme Parks” and “People Programme Works Public Expanded AFFAIRS ENVIRONMENTAL OF DEPARTMENT ACCOUNTING AUTHORIT FINANCIAL REPO working 22,000 person days and using 15 SMMEs. 11,000m SMMEs. 15 using and days person 22,000 working people, 132 of employment the including achieved, were projects the in deliverables planned All million. R5,4 to million R3,8 from budget approved the increased which project Namaqua the of approval the after achieved was million R5,4 of

Y ’S REPO

TS

T F

or

3 of wetlands were rehabilitated. were wetlands of T he

Y ear

E nde

31M

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ch 2010

A total expenditure expenditure total A

contractors. these to paid million R20 and used were SMMEs 125 vegetation. alien of ha 132,000 of clearing up follow a with ha 35,000 to amounted species alien of clearing Initial days. person 185,000 in programme. the in an achieved to led deliverables in and increase year past the in million R48,1 to increased was million R46 of budget available The place. in projects new eighteen All organisation. the of objectives biodiversity the of one is plants alien invasive against fight The Affairs. Water of Department the by funded programme for of the as Water Working part (WfW) approved projects of various implementation the continued SANParks were made as per note 21.2 note per as made were adjustments and evaluated were assets use. These active in still are but depreciated fully were assets the where detected were of assets a number process this During annually. life of assets useful the assess 17 SANParks GRAP with compliance In Assets of life Useful flora and fauna of Recognition were completed. road projects of services bulk 15km 8 and upgraded completed, were units accommodation staff upgraded and new 68 upgraded constructed, were units new units 12 and accommodation tourism 86 2009/10, In companies. construction owned contracts black all to of 71% awarded and were SMMEs 69 to paid was million R120 2009/10. in days person 153,000 in resulting people 1,400 employed programme The period. year 4 a over achieved was programme the of 91% total, In expenditure. on impact an had of contractors termination and resulting Poor performance projects. of various on the implementation 80% was spent programme, for Yearfunds) InfraDP 4 of programme the by generated interest (including million R185 of allocation the Of 2009/2010 Year4: to support the income generating infrastructure within SANParks.self-sustainability for SANParks, whereas 60% goes towards creating directed national is and parks. upgrading40% and ofthe funding of non-income Affairs goes towards generatingcreating Environmental and of upgrading infrastructure income Department generating in the ordertowards facilitiesthe development by and upgrading which funded ofare tourismaimed facilities, is atensuring personnel accommodation Programme and infrastructure Development services within the Infrastructure The PROGRAMME DEVELOPMENT INFRASTRUCTURE programme water for Working WATER OF AFFAIRS DEPARTMENT of wildlife in its financial statements. statements. financial its in wildlife of value the reflect not does SANParks, such As wildlife. of accounting the to applicable be not therefore will (Agriculture) 41 IAS procreation. or degeneration growth, through transformation biological the not of does management the This constitute patterns. however these maintain to processes of implementation the and flora and be fauna of cannot terms in assets eco-system the of these management of scientific include value biodiversity and successful ensure to quantity drivers key The accuracy. exact reliable with The measured assets. flora, heritage fauna, and encompassing scenery biodiversity, unique of range structures, wide a geological managing for responsible is SANParks mission, its of part As Working for Water for Working

projects for the 2009/10 cycle were completed by 31 March 2010, with the approval of of approval the with 2010, March 31 by completed were cycle 2009/10 the for projects

These include creation of temporary work to 1,500 people resulting resulting people 1,500 to work temporary of creation include These

Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 87 ANNUAL REPORT 2009/10 88 impact. socio-economic local and subcontracting employment, and management equity, to relation in party private the for set targets with Scorecard BEE a is there project, PPP SANParks each In it. developing and promoting for vehicle good a are PPPs and In objective, (Asgi-SA). policy national Africa a is (BEE) South for Empowerment Economic Black Initiative addition, Growth Shared and Accelerated the under envisaged as rapid facilitate delivery can they infrastructure as mechanism delivery service important an be to proved have SANParks in PPPs particular, In sector. private the across and SANParks within both PPPs, to related experience of body growing the to attests projects PPP of number growing The projects. PPP forty than more were there 2010, March By range projects. of wide a covering transactions, PPP of number the increased progressively have SANParks years, ten past the Over building. constituency and conservation of funding the for revenue additional of generation the and products tourism leveraging of expansion of business, objective core the as on well as focusing expertise and by capital private levels service improving delivery, of Public cost of the implementation reducing the Partnerships) (through Private objective its as has and pillar ecotourism SANParks’ of element significant a is which 2011 - SANParks’2006 in Commercialisation for Plan Strategic the developments developed accordingly SANParks significant initiatives. PPP to been approach have there 2000, Strategy Commercialisation the of implementation the Following operators. to parks private as all of across national well 21 as and operators shops 17 the outsourcing restaurants to private sites concession of 11 lodge award in the resulted 2000, Strategy Commercialisation of the implementation The efficiencies. operational existing improve and funding state on dependence the reduce to was objective The failure. market is there where only market-place the in intervening and function regulatory a performing of one as State’s responsibility the essential defines which theory the economic the in foundation its funding with at 2000 in SANParks aimed by adopted be Strategy Commercialisation increasingly the of basis would the formed This which requirements. funding, conservation state on SANParks for dependence need lesser the a articulated for Tourism prepare and to Affairs Environmental of Department former the 1998, September In Development Business SANParks of year: name financial the the during in registered was land following The parks. national of system the and conservation under land expanding of purpose the for million) R54,55 - (2009 million R33,62 of cost a at land acquired SANParks year the During equipment and plant property, of Acquisition ACCOUNTING AUTHORIT FINANCIAL REPO

Portion 4 of the farm Rietfontein Rietfontein farm the of 4 Portion Portions 1 & 2 of the farm Request no. 234 234 no. Request farm the of 2 & 1 Portions Portion 20 of the farm Scholtz Fontein North no. 137 137 no. North Fontein Scholtz farm the of 20 Portion The farm Platfontein no. 11 11 no. Platfontein farm The The farm Mieriesfontein no. 1093 no. Mieriesfontein farm The

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1786.9085 ha ha 1786.9085 3680.7792 ha ha 3680.7792 5113.4475 ha 5113.4475 584.489 ha ha 584.489 287 ha ha 287 figure of R4,98 million. This has been determined by applying 0,75% on the gross annual turnover i.e. R664,14 million of 2008/09 financial year. financial 2008/09 of materiality million a R664,14 i.e. turnover determined annual gross the 2010 on 0,75% March applying by 31 determined – been has This 2009 million. R4,98 of April figure 1st period the for SANParks the Act), Management Finance Public the of 54(2) (section significance and Act) Management Finance Public the of 66(1) and 55(2) 50(1), (sections materiality of for purposes review under year the During Framework Materiality claims) submitted on based are figures (These remuneration. for eligible not therefore and SANParks of employees are Mabilane RT Mr. and Mabunda Dr.MD Board. the of meetings attending for members to payable remuneration the receive to eligible not therefore and employee Government a is Mketeni F Mr. claim. to not opted has Prof.Swan meetings. attending for members to payable remuneration the receive to eligible not therefore is and employee government a is Committee Risk & Audit the of Chairperson Kunene, B Ms. 2009. September 30 to 2009 April 1 from (overseas) leave sabatical on was Kerley G Prof claim. to not opted has Dlamini KD Mr. Board, the of Chairperson The Committee Remuneration & Capital Human - Chairperson - 4 Committee Risk and Audit - Chairperson - 3 & Committee Tourism Conservation - Chairperson - 2 Committee Chairperson’s and Board - Chairperson - 1 costs associated and remuneration meetings, at attendance members Board

Dr GC Dry GC Dr Prof G Swan Swan G Prof Kunene B Ms Kerley G Prof Prof W van Riet van Prof W Rensburg S Ms Meketeni F Mr Total Mabilane RT Mr Mabunda MD Dr Diemont M Mr Mr J J Vilakazi Mr

Mr KD Dlamini KD Mr Number of Meetings:

4

3

1

2

Meetings & & Meetings Board Board Workshops No 5 5 5 4 1 1 4 2 3 3 4 1 1 5 5 5 3 3

Chairperson’s 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Committee 0 No

Conservation Committee & Tourism No 3 3 3 0 0 0 2 0 2 3 0 0 0 2 3 0

6 0 5 5 0 0 0 0 6 0 0 6 4 4 Committee Risk 6 Audit & Audit No

Renumeration HR & & HR 0 0 0 0 0 0 0 2 2 0 2 2 1 1 0 0 0 2 0 0 2 Committee No

Remuneration - - 26,245 26,245 - - 8,829 - - - 6,124 6,124 - - 75,610 - - 18,664 15,748 15,748 R

Conserving Nature Since1926 Conserving

2010

3,502 3,502 52,342 52,342 - - - 1,636 1,636 - - - 19,557 18,635 18,635 - 95,672 95,672 Subsistence & Subsistence R Travel Allowance

ANNUAL REPORT 2009/10 89 ANNUAL REPORT 2009/10 90 Note: The remuneration disclosed above excludes the cost of providing for post-retirement health benefits. The bonuses paid relates to the previous financial year. financial previous the to relates paid bonuses The benefits. health post-retirement for providing of cost the excludes above disclosed remuneration The Note: Authority Accounting the by appointed were and Year Financial the during SANParks of Management Executive the on served people following The remuneration their and Management Executive year. current the in into entered were interests Management’s Executive involving contracts material No contracts in interest Management’s Executive SANParks did not buy any World Cup tickets nor spend money on transporting anyonevisitors. to to theexcitement stadium.and atmosphere relevant the creating on effect positive a had Cup, World the of watching the to dedicated venues, various the at and Fridays on Football staff by jerseys the of wearing The jerseys. in Bafana of event, manner the big the to relevant something buy to decided was it employees thank to gift a and appreciation of token a As Expenditure Cup World Soccer disclosed. be to need conduct criminal through arising losses material Any • • if: disclosed be to need nature qualitative a of facts Material financial expenditure. and wasteful report fruitless, irregular, through annual arose they the if in statements disclosed be to need nature quantitative a of losses All million) R4,55 - (2009 million R4,98 of figure materiality the exceeds discovered fact any if disclosed be to need nature quantitative a of facts Material ACCOUNTING AUTHORIT FINANCIAL REPO

Mabunda, MD Dr. MD Mabunda, Soundy, SCE Soundy, Daphne, P Daphne, Magome, DT Dr.DT Magome, Sibiya, AVA Sibiya, Mikhize, BI Dr. BI Mikhize,

Phillips, G Phillips, Mabilane, T Mabilane, Omar, R Dr. R Omar, Total

The fact discovered could influence the actions of the executive authority or legislature legislature or authority executive the of actions the influence could discovered fact The law by required is event/item the of Disclosure

Chief Executive Officer Executive Chief Chief Operating Officer Operating Chief Managing Executive: Parks Parks Executive: Managing (Resigned 15 December 2009) December 15 (Resigned Managing Executive: Executive: Managing Managing Executive: Kruger National Kruger Executive: Managing Services Conservation Managing Executive: Kruger National Park National Kruger Executive: Managing 1/10/09) (Appointed Park (Resigned 30 November 2008) November 30 (Resigned Managing Executive: Tourism Executive: Managing Chief Financial Officer Financial Chief Managing Executive: People and People Executive: Managing 2008) May 31 (Resigned Conservation Y

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he Basic Basic Remune- R’000 ration 1,856 1,856 1,138 1,138 1,156 1,156 1,256 1,256 1,089 1,089 - - 1,090 1,090 1,157 1,157 - - 8,741 8,741

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nde Reimbursed Reimbursed expenses expenses R’000 89 89 68 68 69 69 102 102 40 40 - - 71 71 76 76 - - 515 515

31M

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ch Bonuses and and R’000 Incentives 274 274 212 212 180 180 190 190 - - - - 169 169 180 180 - - 1,204 1,204

2010

2010 2010 Total R’000 2,218 2,218 1,418 1,418 1,405 1,405 1,547 1,547 1,129 1,129 - - 1,330 1,330 1,413 1,413 - - 10,460 10,460

2009 Total R’000 1,757 1,757 1,422 1,422 1,219 1,219 1,455 1,455 - - 1,212 1,212 1,138 1,138 1,220 1,220 342 342 9,765 9,765

0002 Pretoria Muckleneuk Street Leyds 643 SANParks Registered office: office: Registered 2010 July 29 Chairperson Dlamini Mr.K.D Accounting the by approved been have 138 Authority. to 98 pages on out set appendices and statements financial annual The Approval nominees. its or Auditor-General the by audited is Entity, Public a as SANParks, Auditors Addresses

0001 Pretoria 787 Box O P Postal address: address: Postal

Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 91 ANNUAL REPORT 2009/10 92 charter. detailed a of form the in Board its the by and approved been have composition operandi modus its functions, and duties its committee, risk and audit the of mandate and authority The purposes. specific for meetings in specialists external or Management of members other involve may Committee The invitation. by attend Affairs Environmental of Department and Auditor-General the of representatives Nominated invitation). by Financial Officer Chief and Officer Executive Chief the plus non-executive, are members (three members Board five of consists measures, Committee Risk and The auditors. Audit external and Board’s the with and internal control Management Executive the with liaison financial close of way by Board’s continuously the function this of performs It procedures. evaluation audit and systems objective information practices, critical, accounting by Board the assists further Committee The Management. Risk and Controls Internal Governance, Corporate on matters of monitoring the and Board, tothe submission its and policy ofaudit the formulation statements, financial of the study detailed as the such functions, certain Board’s behalf the on assumes which and matters audit on Board the advises Board. Committee the The by appointed is which committee standing independent an is Committee Risk and Audit The Committee. Risk and Audit an instituted has Board the 1999 of 1 No. Act Management Finance Public the of 27 Regulation Treasury with keeping In Committee Risk and Audit Affairs. Environmental of Minister the by appointed members 12 of consists Board current The 2012. March 31 ending years three for 2009 April 1 from established was Board current The therein. interest public of protection and parks national of preservation and management control, the for Gazette Government inthe bynotice Affairs of Environmental Minister by the is established of SANParks Board The SANParks of Board 2002. Governance, Corporate on Report King the of recommendations the in contained as accountability and integrity of standards and principles the with complying to committed is and subscribes SANParks CORPOATERNANCE STATEGOVE MENT F FINANCIAL REPO Mr. J Vilakazi J Mr. Vilakazi Mr. Mabilane T Mketeni F Mr. Rensburg S Ms. Kunene B Ms. Dry Dr.GC Mabunda Dr.MD Riet Pro.f van W Swan G Pro.f Kerley Prof.G Diemont M Mr. Dlamini KD Mr.

Appointed 1 April 2009 2009 April 1 Appointed Officer) Financial (Chief 2009 April 1 Re-appointed 2009 April 1 Re-appointed 2009 April 1 Appointed 2009 April 1 Appointed Officer) Executive (Chief 2009 April 1 Re-appointed 2010) March 31 (Terminated 2009 April 1 Re-appointed (Chairperson) 2009 April 1 Appointed Appointed 1 April 2009 2009 April 1 Appointed 2009 April 1 Appointed 2009 April 1 Appointed 2009 April 1 Appointed TS or T he

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31M ar ch 2010 statements. financial the to 23 note in with dealt instruments, financial with associated risks manages SANParks covered. adequately are nature general a of Claims Position. Financial of Statement the in equivalents cash included and is cash in amount This risks. these cover to allocated is fund, insurance self an as million, R10 of amount An adequate. is cover that ensure to basis annual an on reviewed are risks These fund. insurance self dedicated a through self-insured are nature non-catastrophic a of risks acceptable while insured and identified are nature catastrophic possible a of Risks and content, driveways, pavements, outdoor recreation surfaces, outdoor parking surfaces,walls dam aircraftother), runways,and (perimeter faunafencing and flora.bridges, roads, insured: not are alia, inter following The insured. are buildings All losses. insurable possible against obligations legal and capacity earning base, asset its protect to cover sufficient obtaining at aimed are SANParks by adopted policies management risk and insurance The reporting. management and financial of monitoring supervision, authorisation, transaction duties, of segregation and processes business information, control in breakdown systems. Key compliance and policies a that procedures have been to developed and mitigate through involve risk, manage operating occur to loss for potential the is risk Operating business. the risks. to monitoring and identifying value for adding mechanisms the improve to consistently procedures control and of risk its enhancing and objective developing continuously organisation’s is Management the to integral is management risk Effective Management Risk

Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 93 ANNUAL REPORT 2009/10 94 Chairperson - Kunene B. Ms. Members: Committee systems. control internal and for process reporting financial the opportunities other of oversight and provides Committee, Audit the deficiencies through operating control Board, The identified. are address they as to systems, the improving taken are actions Corrective Committee. Audit the and Internal services. audit Management to internal recommendations and findings provide report and system control to internal the of operation the monitor auditors Nkonki and Touche & Deloitte of consortium the appointed has SANParks the throughout communicated are which people. of climate, development and training ethical selection, careful the strong and and organisation, a foster policies to established ethics of responsibility, code of a division including and procedures, structure organisational documented a includes system The risk their in audit. identified their in covered risks adequately that are assessment ensure to three Auditors A Internal our recorded. by and completed been authorised has plan properly audit are internal rolling transactions year that and disposition, or use loss acquisition, material unauthorised against of protected adequately are assets the that authority, delegated management’s with accordance in concluded are transactions that assurance reasonable provide to designed are controls These control. internal of systems operational and financial maintains SANParks information, financial reliable providing of responsibility its to meet order In Systems Control Internal CORPOATERNANCE STATEGOVE MENT F FINANCIAL REPO Dr. G.C Dry Dr.G.C Diemont M. Mr.

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Y ear E nde 31M ar ch 2010 Members: Committee is which SANParks, of mandate core the against developments conservation. tourism between balance the ensures of further Committee maintenance The possible. the where linkages stakeholder and business forge helps and Divisions, Conservation and Board Services Marketing require and Tourism may the of that performance requirement the monitors financial also or Committee The policy approval. or any attention Board the to recommend and Board, the to activities its communicate plan, strategic the to compliance ensure will Board. This the to submission to prior Divisions Marketing and and Tourism Services Conservation the of plans strategic the recommend responsibility, primary a as will, Committee The required. when and as members ad-hoc Kruger co-opt may and Committee the Parks addition, In Marketing, meeting. each at and required are Tourism Divisions Services, Conservation of Executives Officer. Managing Executive Officer, Chief the Executive plus Chief Board The the of members non-executive (4) four least at of consist must committee The considerations. technological and scientific of significance the and interpreting and assessing by science needs development human biodiversity with in conservation reconciling to trends international regard with of especially policy of aware formulation the of in Board is the assists ethics further Board Committee the The management. the and environmental science that both ensures of and application SANParks the in monitors also conservation system a Committee of This management Africa. the South on for advise parks and develop national acquire, of identify, to is committee this of function primary The Human Resource and Remuneration Committee Remuneration and Resource Human Committee Tourism and Conservation Committee Members: Affairs and Tourism representative. Environmentalof Department the andRemunerationCommittee and Resource Human the ofChairperson the of consists The committee formulates and reviews Human Resource and Remuneration policies as and when appropriate. The committee committeeTheResourceRemuneration.HumanprovidesManagementmatters andofBoardstrategicand on the advise to

Mr. F Mketeni Ms. S Rensburg Mr. J Vilakazi - Chairperson

Dr. GC Dry (by invitation) Mr. F Mketeni Prof. G Kerley Prof. G Swan Prof. W Van Riet - Chairperson

Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 95 ANNUAL REPORT 2009/10 96 • • • • The Audit and Risk Committee considers the organisation’s internal controls and systems appropriate in all material respects to: review. under period the during effectively functioned have controls these that and place in put been have systems and controls internal that satisfied is Committee Risk and Audit The • • • • • • • for: responsible also is Committee Risk and Audit The • • • • • • • • • following: the reviewed has Committee Risk and Audit the responsibilities its performing In reference. of terms the in out set as responsibilities its performed has and by theBoard, confirmed have been which of reference, terms formal appropriate has adopted Committee The and Risk Audit REPO FINANCIAL REPO

Ensure that the transactions undertaken are recorded in the organisation’s records records organisation’s the in recorded are undertaken transactions the that Ensure safeguarded adequately are assets organisation’s the Ensure organisation the of objectives business the Meet level acceptable an to risks organisation’s the Reduce statements financial the of study Detailed auditors external the by review for subjected be should report audit interim an not or whether Deciding department audit internal the of head the of dismissal and appointment the with Concurring reference of terms its within investigations Conducting charter audit internal the Confirming fraud, in Board Communicating the any concerns of it deems necessary to the members Board, the Auditor-General any and if appropriate the implicates external auditors report a negligence gross and where corruption Auditor-General the and Board the to Reporting cost-effectiveness its and function audit external the of results and scope The auditors external the of objectivity and independence The external the with recommendations specific to coordination management of responses the programme, and investigations work significant of reports annual the auditors, its including function, audit internal the of activities The provisions regulatory and legal with compliance organisation’s The audits external and internal the of result a as identified concerns auditing or accounting The The adequacy, reliability and accuracy of financial information provided audits to managementexternal and andinternal of otherscope the usersby covered ofbe to such informationoperations organisation’s the of areas risk The function audit internal the of effectiveness The systems control internal of effectiveness The T OF F THE AUDIT ANRISKCOMMITTEE TS or T he

Y ear E nde 31M ar ch 2010 2010 July 29 Pretoria, Chairperson Kunene B Ms. Chairperson Kunene B. Ms. annual the of adoption the Board. the by recommended statements financials therefore has Committee Risk and Audit The the statements. preparing in financial appropriate annual is premise concern going the of adoption the that agrees Committee Risk and Audit The GRAP). of Standards (SA Practice Accounting Recognised Generally of Standards African South and amended as 1999), of 1 No. (Act 1999 Act, Management Finance Public the of requirements the with respects, material all in comply, they March that 31 concluded and ended 2010 year the for SANParks of statements financial annual the evaluated has Committee Risk and Audit The

Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 97 ANNUAL REPORT 2009/10 98 opinion. audit my for basis a provide to appropriate and sufficient is obtained have I evidence audit the that believe I statements. financial the of presentation overall the evaluating as well as management, by made estimates accounting of policies reasonableness the and accounting used of appropriateness the evaluating includes also audit An control. internal entity’s the of effectiveness the on opinion an expressing of purpose the for not but circumstances, to the in order appropriate are that in procedures audit statements design financial the auditor of the presentation fair assessments, and preparation risk entity’s those the to making relevant In control internal error. considers or fraud to due whether statements, financial the of misstatement financial material the of risks the in of assessment the disclosures including and judgement, auditor’s the amounts on depend the selected procedures The about statements. evidence audit obtain to procedures performing involves audit An audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. November27Gazette2009 32758of I conducted my audit in accordance with International Standards on Auditing and audit. my on based statements financial these on opinion an express to is responsibility my Africa, (PAA)South of 2004) of 25 No. (Act 2004 Act, Audit Public the of 4 section and 1996 Africa, South of Constitution the of 188 section by required As as at 31 at as position financial of statement the comprise which SANParks, the of statements financial accompanying the audited have I 138. to 100 pages on out set as information, explanatory other and policies accounting significant of summary a and ended, then year the for Auditor-General’s responsibility Auditor-General’s appropriate circumstances. the in applying reasonable are that and estimates accounting selecting making and error; policies; or accounting fraud to due whether misstatement, financial material of from presentation free are fair that and statements preparation the to relevant control internal maintaining and implementing designing, manner the in and GRAP) of includes (PFMA). responsibility No. 1 This 1999) (Act of Standards 1999 Africa, South of Act (SA Management Finance Public by the required Practice Accounting Recognised Generally of Standards African South with in accordance statements financial of these presentation and fair for the preparation is responsible authority The accounting statements financial the for responsibility authority’s Accounting Introduction STATEMENTS FINANCIAL THE ON REPORT OF STATEMENTS 2010. FINANCIAL MARCH 31 ENDED YEAR THE THE FOR SANParks ON PARLIAMENT TO AUDITOR-GENERAL THE OF REPORT F REPO FINANCIAL REPO

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2010, the statement of financial performance, statement of changes in net assets and cash flow statement statement flow cash and assets net in changes of statement performance, financial of statement the 2010, E

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. Those standards require that I comply with ethical requirements and plan and perform theethicalrequirementsperformstandards complywithThose. andrequire planI thatand ar ch GENERAL ON THE ANNUAL FINANCIALSTATEMENTS 2010

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General Notice 1570 of 2009 issued in Government

CONTROL INTERNAL report. to matters No regulations and laws with Compliance report to matters No objectives Predetermined Findings control). (internal management 2009 and Africa PAA the South of of terms In REQUIREMENTS REGULATORY AND LEGAL OTHER ON REPORT at as SANParks of position financial the respects, 31 material all in fairly, present statements financial the opinion, my In Opinion 2010 July 30 Pretoria report. to matters No audit. the during identified deficiencies the to limited are below reported matters The control. ofinternal effectiveness on the an opinion of expressing purposes for the not PFMA, but the with compliance and objectives predetermined on report the and statements financial the of audit my to relevant control internal considered I the by required manner the in and GRAP) of PFMA. Standards (SA Practice Accounting Recognised Generally of Standards

March , I include below my findings on the report on predetermined objectives, compliance with the PFMA and financial financial and PFMA the with compliance objectives, predetermined on report the on findings my below include I ,

2010, and its financial performance and cash flows for the year then ended in accordance with South African African South with accordance in ended then year the for flows cash and performance financial its and 2010,

General Notice 1570 of 2009, issued in Government Gazette No. 32758 of 27 November November 27 of 32758 No. Gazette Government in issued 2009, of 1570 Notice General

Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 99 ANNUAL REPORT 2009/10 100 • grants Government fees Management • income Concession • Sales • • • income Tourism revenue. from excluded are rebates and discounts cash Added TaxValue (VAT), value. fair the at measured is Revenue reliably. measured can be benefits these and entity the to flow will benefits economic future that probable is it when recognised is Revenue 1.3 error. period prior or policy accounting in change a of event the in restated are figures Comparative prospectively. applied are they no case which in so, do to If impracticable is it standard. unless the retrospectively, applied are in they given, is guidance provisions such transitional the with accordance in for accounted are policies accounting in Changes Assets and liabilities and income and expenses are notaccounting. offsetaccrual using basis unlessconcern specificallygoing the on prepared are requiredstatements orfinancial The permitted by an accounting standard. 1.2 contrary. the to indicated where except basis, cost historical financial the on The prepared been have indicated. statements otherwise as except year, previous the in applied those are, with and consistent below out respects, set material are all in statements financial these of preparation the in adopted policies accounting principal The Board. Standards Accounting the by issued directives and interpretations any including (GRAP), Practice Accounting Recognised Generally of Standards effective the with accordance in prepared been have statements financial annual The 1.1 1. ACCOUNTING POLICIESF FINANCIAL REPO •

inflow. same the for recognised is liability a that extend the to except revenue, as recognised are transactions non-exchange from Funding with. complied be will conditions attaching all and received be will grant the that assurance reasonable is there where value fair their at recognised are income to related grants Government agreement. the of period the over accrues it as recognised is operators to facilities of rental from and lodges transfer and operate build, to operators to granted concessions from Income acceptance. customer and products the of delivery upon recognised are Sales upon recognised Card. Wild are the of period validity the over activities amortised are sales Card Wild related tourist other and basis activity. the of daily commencement a on recognised are levies Conservation basis. daily a on accrued is income Accommodation Management fees for managing special projects are recognised on a monthly basis, based on the services performed. Revenue recognition recognition Revenue figures comparative and concepts Underlying preparation of Basis POLICIES ACCOUNTING

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1.6 those of incurred. are they cost which in the period the in from expensed are costs deducted borrowing other All is assets. assets qualifying on expenditure their pending temporary borrowings the on specific earned of income investment Investment use. intended their for ready get to period substantial a take necessarily that assets are assets Qualifying sale. or use intended their for ready substantially are assets the until assets, those of cost the to added are assets qualifying of production or construction acquisition, the to attributable directly costs Borrowing 1.5 irregular and fruitless and wasteful expenditure is charged against income in the period in which they are incurred. expendituremeans expenditure that was made in vain and would have been avoided had reasonable care been exercised. All any of applicable requirement legislation, a with, including accordance the in Public not or Financeof, Managementcontravention in Act, 1999incurred (Act expenditure No.1 means of 1999), expenditure as amended.Irregular Fruitless and wasteful received Rent • Interest • • funding grant special and Donations • 1.4 • relate. they which to year the in performance financial of the of statement the account in recognised are taking funds these to employees, contributions its The actuaries. and qualified independent of organisation recommendations the from payments by funded generally are plans The funds. trustee-administered separate in held are which of assets the plans, contribution defined of number a operates SANParks 1.7 performance. financial of statement the in recognised are transactions such of settlement the from resulting losses of and Gains rates the transactions. the of at date the recorded on prevailing initially exchange are (Rand) currency reporting organisation’s the than other currencies in Transactions

expected effective interest rate over the period to maturity. Interest is recognised as it accrues unless the the unless accrues it as recognised is Interest maturity. the to period and the over rate interest outstanding effective amount expected principal the account into taking basis apportionment time a on accrued is Interest as disclosed are land, assets. respective the of excluding lives useful the over assets, expense depreciation the of to credit a as amortised and acquisition income deferred the for utilised funding grant Special inflow. same the for are as except to recognised revenue, the that is transactions a extend recognised Funding liability from non-exchange received. when deficit and surplus in recognised are donations Ad-hoc the income. deferred as unless received, when deficit and presented is end, year at surplus portion met. unrecognised The been yet in not have donations the with associated recognised conditions are land of acquisition the for received Donations and income deferred as disclosed assets. are respective the of lives land, useful the over expense excluding depreciation the to credit a as assets, amortised of acquisition the to related grants Government Rent received is accrued on a daily basis in accordance with the substance of the relevant agreements. agreements. relevant the of substance the with accordance in basis daily a on accrued is received Rent collectability is in doubt. doubt. in is collectability Foreign currencies currencies Foreign costs Borrowing Irregular, fruitless and wasteful expenditure expenditure wasteful and fruitless Irregular, Retirement benefit costs costs benefit Retirement Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 101 ANNUAL REPORT 2009/10 102 The gain or loss arising from the disposal or retirement of an asset is determined as the difference between the sales sales performance. the financial of between statement the in difference recognised is and the asset the of as amount carrying determined the and is proceeds asset an of retirement or disposal the from arising loss or gain The lease. relevant the of term the over or, shorter assets where owned as basis same the on lives useful expected their over depreciated are leases finance under held Assets SANParks. of asset an as reflected is land This system. park national its of part as incorporated is which and State the of name the in registered is that land certain of usage the acquired has SANParks Land is not depreciated. not is Land annually. reviewed are values residual and lives useful lives. of depreciation, useful The methods estimated over their are depreciated to parts the these item itself, be consumed, to expected are benefits economic future inwhich orpattern lives, useful ofan havedifferent item parts significant Where method that reflects the pattern in which the asset’s future economic benefits a using arelives, expected useful estimated their to over be land, consumed than by other theassets, entity. the of depreciable amount the off write to as so charged Depreciationis usage.intended its forcondition workingCost its losses. to asset thebringing impairment attributableto directly costsand allincludes depreciation accumulated less cost at stated are equipment and plant property, of Items 1.10 premium. The self insurance costs are expensed directly in the statement of financial performance. As part of the insurance philosophy of SANParks, a certain amount is carried as self insurance 1.9 costs, hence reducing the insurance any from Produce statements. financial sold. until its recognised not also in are assets biological assets these of value the reflect not does therefore SANParks, accuracy. reliable with measured be flora, cannot assets fauna, these of value and encompassing quantity exact The scenery. unique and bio-diversity, structures of geological range wide a managing for responsible is SANParks, mission, its of part As 1.8 ACCOUNTING POLICIESF FINANCIAL Buildings, roads and infrastructure and roads Buildings, year: the during used were rates and methods following The Furniture, office equipment and computer software computer and equipment office Furniture, Aircraft equipment mechanical and Vehicles

Property, plant and equipment equipment and plant Property, Insurance Self flora and fauna of Recognition

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15 to 18 years 18 to 15 5 to 20 years 20 to 5 years 20 to 5 2 to 15 years 15 to 2 on the remaining balance of the obligations for each accounting period. the statement of financial performance over the term of the relevant lease so as to produce a constant periodic rate of interest which represent the difference between the total leasing commitments and the fair value of the assets acquired, are charged to corresponding liability to the lessor is included in the statement of financial position as a finance lease fair value obligation.attheir atorganisation ofthe theasassets Finance aredate recognised leases costs, finance of under held acquisition.Assets The leases. operating leases as other classified are All borrowings. long-term of means by equipment of purchase a as recorded is and ownership to incident obligations and rights rewards, risks, the transfers that contract a to refers Regulations Treasury the per as leases Finance 1.14 1.13 method. first-in-first-out the by determined is Cost expenses. for any selling adjusted of business, course in the ordinary price selling is the estimated value Net realisable condition. and location present to their inventories the bringing in incurred costs other and conversion of costs purchase, of allcosts includes Cost value. at ofare theandlowernet cost stated realisable and flora, fauna exclude which Inventories, 1.12 assets, property other as basis same the on use. intended assets, their for ready are these assets the when of commences Depreciation asset. intended the its of for cost the infrastructure of the part prepare form and and complete use, to required is that time of period the during capitalised are infrastructure of construction the fees, finance to borrowings on costs professional Interest expenses. includes overhead and labour Cost materials, direct loss. impairment recognised any for less or cost, at purposes, carried are administrative or determined, yet rental not production, purposes for construction of course the in equipment and plant Property, 1.11 annually. reviewed are and years 10 and 3 are between vary assets lives useful The lives. Intangible useful expected assets. the over amortised intangible are and as value carrying at for capitalised accounted are separated and identified be can which and hardware the part of integral an not are that software Computer software. computer are SANParks by owned assets intangible only The assets Intangible benefit obligation is unfunded. is obligation benefit health current The benefits. post-retirement the for funding of level the account into taking after actuaries, independent qualified professional by determined is cost service current The performance. financial of statement the in recognised are losses and gains Actuarial retirement. after employee the for funding of cost the and service in currently employee the by received benefits for expense the include and performance of financial to statement the are charged costs service Current for in full. is provided ages. obligation The retirement respective up to their service in continued remaining employees the and appointment of date employee’s the upon dependant is benefits care health The post-retirement to retirees. entitlement its of of level some to schemes aid medical of way by benefits care health post-retirement provides SANParks The

Leasing obligation benefit health Post-retirement Inventories progress in Work

Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 103 ANNUAL REPORT 2009/10 104 performance. financial of statement the in isand thevalue book therecognised net proceeds between the difference of an On investment, disposal arise. they which in year the in income in recognised are value fair in Changes values. fair respective their at shown are investments Other investments Other the and capital of dates. maturity withdrawal their until early investments the retain to possible intention the is it the since income, of for loss accompanying made is provision No statements. financial the of date the declared to bonuses up investment actual plus invested amount original the at shown are policies insurance in Investments policies insurance in Investments all collect receivables. to the of terms possible original the be to according not due amounts will it that evidence objective for is provision there when A established receivables. is these receivables of the of impairment impairment for made provision less value fair at measured are receivables Trade Tradereceivables Assets Financial are instruments these recognition below: out set as initial measured to at Subsequent recognised are amortisation. and liabilities repayments Financial principal costs. less debt transaction original plus the value fair at measured initially are instruments Financial Measurement borrowings. and leases institutions, outside by funded projects funded grant finance to held cash advance, in received revenue creditors, trade receivables, investments, equivalents, cash and cash comprise instruments Financial accounting. date trade using recognised initially are assets financial of sales and purchases way” All “regular instrument. the of provisions contractual the to party a becomes SANParks when position financial of statement the on recognised are liabilities financial and assets Financial Recognition 1.15 place. takes termination the which in period the in expense an as recognised is penalty of way by lessor the to made be to required payment any date, expiry lease the before terminated is lease operating an Where are a straight-line basis lessor over the period the of the lease by or another basis if retained more representative effectively of the time pattern are of the user’s ownership benefit. of asclassified operating benefits leases. and Payments risks made under the operating all leases are where charged to leases the statement under of financial acquired performance on Assets ACCOUNTING POLICIESF FINANCIAL

Financial Instruments Instruments Financial

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Cash and cash equivalents equivalents cash and Cash Provisions Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 105 ANNUAL REPORT 2009/10 106 have not will it basis development application. initial of as period the in standards financials the on IFR impact significant the used has standard this As - instruments Financial 104: GRAP SANParks. of financials the on impact significant no have will standard GRAP this therefore benefit, economic future have does and 17 GRAP with line in are Assets - assets Heritage 103: GRAP significant no be will 26. their GRAP of therefore application initial and of period the in applied impact currently is 36 IAS - assets cash-generating of Impairment 26: GRAP no be will their therefore and applied 25. GRAP of is application which initial of period 19 the in impact IAS significant the with line in is standard This - benefits Employee 25: GRAP 31. note in disclosed is performance financial of statement and budget between reconciliation A - Statements Financial in information budget of Presentation 24: GRAP significant no have will and 20 IAS with SANParks of line financials on impact in is standard This SANParks. - of transactions financials non-exchange the on from impact Revenue an 23: have GRAP not will - assets generating non-cash of Impairment 21: GRAP SANParks. of financials the on impact an have not will - reporting Segment 18: GRAP adopted yet not SANParks: by therefore was and effective yet not is but issued been has GRAP of standards new following The 1.21 for VATvendor a purposes. as registered remain to therefore is and enterprise an conducting authority public a as Finance of Minister the by identified was organisation the SANParks, of activities the of review a to Further VAT for purposes. deregister to required be would Act, 1999 ofnow the falls within definition asauthority” in“public defined section of 1 the Management VATact. Finance This meantthat SANParks Public the of 3A Schedule these in of listed is terms which SANParks, In 2005, April 2003. 1 from effect December with 22 amendments on commenced 2003) of 45 No. (Act 2003 Act, Amendment Laws Revenue The 1.20 1962). of 58 No. (Act 1962 Income TaxAct, the of 10 Section of terms in tax income from exempt is entity the as taxation, for made been has provision No 1.19 occurs. reversal or loss write-down, the period the in sales of cost in recognised are losses or downs write previous of reversals or inventories of losses all and value realisable to net of inventories Any write-down of sales. of cost as part is recognised amount carrying the are sold, inventories When 1.18 ACCOUNTING POLICIESF FINANCIAL

New GRAP standards issued but not yet effective yet not but issued standards GRAP New (VAT) Taxation Added Value Taxation sales of Cost

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F STATEMENT OFFINANCIALPERFORM Surplus for the year the for Surplus income investment Net Surplus from operations from Surplus

Revenue

Expenses or Finance costs Finance income Investment Expenses relating to special project grants project special to relating Expenses Compensation of employees of Compensation grants project special from Income Administration expenses Administration expenses Operating Donations flora and fauna of Sale grant acquisition Land income operating Other received grants Operational other and concession retail, Tourism, T he

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2010

ANCE Notes 6.4 6.3 6.2 2.2 6.1 2.3 2.1 20 20 8 7 3 5 4

31 March 2010 March 31 1,117,724 1,117,724 1,174,248 1,174,248 (11,140) 446,114 446,114 216,579 216,579 157,010 356,251 356,251 726,859 726,859 216,579 216,579 67,610 67,610 11,086 56,524 22,226 22,226 98,781 98,781 33,623 33,623 23,788 12,557 12,557 R’000 3,832 3,832 Conserving Nature Since1926 Conserving

31 March 2009 March 31 Restated 953,135 953,135 985,804 985,804 (14,514) 429,282 429,282 113,832 113,832 153,129 360,924 360,924 664,137 664,137 44,323 44,323 11,653 32,669 49,097 49,097 26,167 26,167 49,097 49,097 54,550 54,550 22,061 39,445 39,445 R’000 3,385 3,385

ANNUAL REPORT 2009/10 107 ANNUAL REPORT 2009/10 108 STATEMENT OFFINANCIALPOSITIONA FINANCIAL

ASSETS

assets Current

liabilities Non-current LIABILITIES Totalassets

liabilities Current

assets Net Totalliabilities Total net assets Totalnet surpluses Accumulated ASSETS NET Non-current assets Non-current Property, plant and equipment and plant Property, Intangible assets Intangible Work in progress in Work Investments Inventories Receivables and prepayments prepayments and Receivables Cash and cash equivalents cash and Cash Post-retirement health benefit obligation benefit health Post-retirement Long-term borrowings Long-term Deferred Income - asset grants asset - Income Deferred Trade and other payables other and Trade Short-term portion of long-term borrowings long-term of portion Short-term Reservation deposits held deposits Reservation Deferred income - obligation regarding special project grants project special regarding obligation - income Deferred

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ar Notes ch 9.1 9.2 10 11 12 13 14 15 16 17 18 16 20 2010

31 March 2010 March 31 1,778,810 1,778,810 1,166,206 1,166,206 2,102,865 1,592,124 1,592,124 1,051,927 1,051,927 324,055 324,055 425,920 425,920 510,741 510,741 510,741 510,741 480,739 480,739 231,319 231,319 291,725 291,725 205,386 205,386 935,671 935,671 113,091 106,881 106,881 510,741 510,741 198,273 198,273 14,825 14,825 15,686 15,686 16,644 16,644 25,149 25,149 R’000 7,675 7,675

31 March 2009 March 31 1,528,553 1,528,553 1,853,944 1,853,944 1,404,866 1,404,866 1,039,889 1,039,889 Restated 325,391 325,391 985,006 985,006 419,864 419,864 449,077 449,077 449,077 449,077 323,907 323,907 147,801 147,801 164,620 283,842 283,842 198,387 198,387 759,728 759,728 154,284 154,284 449,077 449,077 16,956 16,956 16,229 16,229 25,320 25,320 26,891 26,891 94,598 94,598 R’000 6,362 6,362

ASSETS F ASSETS STATE MENT OFCHANGESINNET

Opening accumulated surplus surplus accumulated Opening ACCUMULATEDSURPLUS Balance at 1 April as restated as April 1 at Balance Surplus for the year year the for Surplus year the for surplus Adjusted error period Prior reversed year previous adjustment value Fair Closing accumulated surplus accumulated Closing utilised surpluses Retained Treasury Approved Surplus Retained Surplus Approved Treasury Land Acquisition Surplus Acquisition Land Opening accumulated surplus as previously stated previously as surplus accumulated Opening Surplus Operational Surplus Development Park or T

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Notes

31 March 2010 March 31

510,741 510,741 443,132 443,132 449,077 449,077 361,451 361,451 67,610 67,610 (5,247) 87,626 87,626 67,610 67,610 30,920 30,920 50,706 50,706 R’000 Conserving Nature Since1926 Conserving 6,000 6,000 (698) - -

31 March 2009 March 31 Restated 404,754 449,077 449,077 (19,379) (19,379) (22,647) 448,021 370,008 44,323 44,323 (1,241) 78,013 78,013 44,323 44,323 31,013 31,013 41,000 R’000 6,000 6,000

ANNUAL REPORT 2009/10 109 ANNUAL REPORT 2009/10 110

Cash paid to suppliers and employees and suppliers to paid Cash grants Government donations and grants project Special services and goods of Sales Receipts ACTIVITIES OPERATING FROM FLOWS CASH Net cash (utilised)/generated by operations by (utilised)/generated cash Net Increase in investments in Increase incurred costs - progress in Work equipment and plant property, of Purchase ACTIVITIES INVESTING FROM FLOWS CASH activities operating from (outflow)/inflow cash Net costs Finance income Investment Proceeds on disposal of property, plant and equipment and plant property, of disposal on Proceeds Cash and cash equivalents at the end of the year the of end the at equivalents cash and Cash year the of beginning the at equivalents cash and Cash equivalents cash and cash in (decrease) Net obligations lease finance of Repayment benefits health post-retirement of Payment borrowings long-term of Repayment assets to related grants project special from Proceeds ACTIVITIES FINANCING FROM FLOWS CASH activities investing from outflow cash Net

CASH FLOW STATEMENT F FINANCIAL

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nde 31M Notes 22 11 10 14 9 8 7 ar

ch 2010 31 March 2010 March 31 (1,062,805) (300,630) 1,175,760 1,175,760 (197,197) 112,955 112,955 124,040 124,040 184,473 184,473 291,725 291,725 (23,709) (83,518) (11,140) 190,633 190,633 220,411 764,716 764,716 193,601 193,601 283,842 283,842 (8,698) (3,504) 22,226 22,226 R’000 3,794 3,794 7,883 7,883 3,075

31 March 2009 March 31 (325,129) Restated (768,323) (193,637) (123,698) 216,825 216,825 228,478 228,478 123,336 123,336 283,842 283,842 (47,945) (14,514) 207,679 207,679 985,148 985,148 724,987 724,987 138,746 138,746 257,157 257,157 (3,219) (8,687) (3,504) 52,482 52,482 26,167 26,167 40,151 40,151 26,685 26,685 R’000 STATEMENTS F NOTES TO THE ANNUAL FINANCIAL

• • Other • • Concession • • • • • Tourism • • SANParks by conducted activities Retail 2.1 2.2 (former) Forestry and Affairs of Water Department • • 2.3 4 3 • 2.4 recoveries electricity and Water received Rebates income Sundry expenses to expand the national park system. system. park national the expand to expenses related and bio-diversity for used is flora and fauna of sale The 17) (Note and Tourism Affairs Environmental of Department • • rights filming and received Commission management conservation from Income

Services rendered (incl. managing of special projects, technical services) technical projects, special of managing (incl. rendered Services received Rent fees concession Lodge activities related tourism Other Trails Drives fees Conservation Accommodation 2.4) (Note sales station Filling 2.4) (Note sales restaurant and Shop Revenue - Tourism, retail, concession and other and concession - retail, Tourism, Revenue Road Conservation received grants Operational Cost of Sales of Retail Operations Retail of Sales of Cost income operating Other Sale of fauna and flora and fauna of Sale grant acquisition Land sales station Filling Profit Gross

Facilities rental on retail and restaurant operations restaurant and retail on rental Facilities

Shop and restaurant sales restaurant and Shop

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2010

31 March 2010 March 31 726,859 726,859 157,010 157,010 (83,752) 168,293 168,293 324,664 118,674 118,674

12,557 12,557 33,623 553,843 553,843 102,625 18,873 18,873 23,788 21,785 21,785 35,665 35,665 12,057 27,044 93,181 25,677 25,677 61,342 10,526 27,810 27,810 93,181 93,181 10,307 R’000 8,932 8,932 9,444 9,048 9,048 4,843 4,843 3,212 9,444 9,444 2,066 3,361 3,361 116 116

31 March 2009 March 31 Restated (101,546) 664,137 664,137 153,129 153,129 145,258 145,258 273,274 473,431 106,301 120,009 115,616 115,616 106,301 106,301 18,464 18,464 22,061 39,445 39,445 54,550 26,987 26,987 20,206 20,206 38,630 38,630 11,163 23,530 13,708 24,586 24,586 63,216 10,526 10,526 13,708 13,708 11,734 R’000 7,479 7,479 7,481 7,481 3,768 3,768 1,518 1,692 1,692 3,349 3,349 Conserving Nature Since1926 Conserving 2 2

ANNUAL REPORT 2009/10 111 FINANCIAL REPORTS

NOTES TO THE ANNUAL FINANCIAL STATEMENTS For The Year Ended 31 March 2010

31 March 2010 31 March 2009 Restated R’000 R’000 5 Donations Hans Hoheisen charitable Trust - wildlife protection and nature conservation 3,000 3,000 Other donations 832 385 3,832 3,385 Donations form a minor part of the funding of conservation and people and conservation programs of the SANParks. Due to the varying nature of such funding and the direct allocation thereof to identifiable projects, it is not deemed to be part of normal operations. 6.1 Operating expenses Operating lease payments (Note 6.4) 72,689 56,646 Depreciation and amortisation 35,761 33,977 • Charge for the year (Notes 6.4 & 9) 50,595 41,443 112 • Recognition of deferred income - asset grants (Note 6.4) (14,834) (7,466) Cost of Sales of Retail Operations (Note 2.4) 83,752 101,546 Marketing and promotions 13,938 19,730 Operating costs 37,970 37,320 Consumables 27,104 27,473 Voice communication costs 12,545 11,864

ANNUAL REPORT 2009/10 ANNUAL Vehicle and aircraft operating costs 10,698 19,429 Information technology outsourced services 8,241 13,248 Water and electricity costs 23,384 17,109 Bank charges 8,888 7,514 Software assurance costs 6,255 5,734 Data communication costs 7,112 6,187 Losses and net shortages 2,879 2,631 Self Insurance costs 3,029 2,347 Net (profit)/loss on sale of property, plant and equipment (Note 6.4) (235) (4,052) Auditors’ remuneration (Note 6.4) 2,238 2,222 356,251 360,924 NOTES TO THE ANNUAL FINANCIAL Conserving Nature Since 1926 STATEMENTS For The Year Ended 31 March 2010

31 March 2010 31 March 2009 Restated R’000 R’000 6.2 Administration expenses Maintenance, repairs and running costs 52,066 58,466 • Property and buildings 35,169 41,456 • Machinery and equipment 4,521 5,537 • Office and computer equipment 648 985 • Consumables utilised in maintenance programs 11,728 10,488 Subsistence and travelling costs 25,841 32,855 Other equipment and consumables 1,256 3,058 Consultants, contractors and special services 8,681 10,513 General and administrative expenses 6,819 6,730 Legal costs 4,119 2,209 98,781 113,832 113

31 March 2010 31 March 2009 Restated R’000 R’000 6.3 Compensation of employees

Salaries and wages 358,533 323,642 REPORT 2009/10 ANNUAL • Salaries 291,341 258,683 • Performance awards 430 2,544 • Periodic payments 13,426 10,493 • Other non-pensionable allowances 53,336 51,921 Social contributions 39,528 37,534 • Pension costs - Defined contribution plans (Note 25) 28,937 25,397 • Medical 6,132 7,282 • UIF 2,715 2,527 • Insurance 1,743 2,328 Other salary related costs 32,356 36,071 • Staff development costs 7,966 8,613 • Recruitment and placement costs 1,001 2,409 • Other costs 23,390 25,049 Post-retirement health benefit obligations (Note 16) 15,697 32,036 • Current service costs 3,271 2,901 • Interest costs 16,143 16,301 • Actuarial loss/(profit) for the year (3,718) 12,834 446,114 429,282 ANNUAL REPORT 2009/10 114 Furniture & Office equipment equipment Office & Furniture equipment Mechanical and Aircraft Vehicles, infrastructure and Buildings Amortisation and Depreciation expense an as recognised inventories of Write-down audits Special assets acquired with government special grants grants special government with acquired assets depreciable of respect in income deferred of Amortisation Software fees audit External 6.1) (Note Auditors’remuneration following: the account into taking after at arrived been has operations from Surplus operations from Surplus 6.4 NOTES TO THE ANNUAL FINANCIALSTATEMENTS F FINANCIAL REPO Net profit on sale of property, plant and equipment and plant property, of sale on profit Net • • payments lease Operating

Between 1 and 5 years 5 and 1 Between Current

(Note 6.1) (Note

(Notes 6.1 & 9.1) & 6.1 (Notes

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Y (14,834) ear 50,595 50,595 72,689 72,689 17,062 17,062 14,253 14,253 20,534 12,652 12,652 11,076 11,076 1,563 1,563 R’000 (235) 2,238 2,238 2,238 2,238 3,156 3,156 5,986 5,986 E nde

31M 31 March 2009 March 31 Restated ar (7,466) (4,052) 41,443 41,443 56,646 56,646 16,970 16,970 13,181 13,181 12,994 12,779 12,779 11,076 11,076 2,222 2,222 2,158 2,158 ch R’000 2,232 2,232 2,490 2,490 5,894 5,894 (10) 2010

No material losses through criminal conduct were incurred during the year ended 31 March 2010. 2010. March 31 ended year the during incurred were conduct criminal through losses material No expenditure wasteful and Fruitless 2010. March 31 ended year the during incurred were expenditure irregular material No expenditure Irregular (v) (iv) (iii) (ii) (i) calculated: were payments lease minimum future which on basis the and arrangements leasing significant represents following The STATEMENTS F NOTES TO THE ANNUAL FINANCIAL

are subject to an annual CPI increase. increase. CPI annual an to subject are charges These aircraft. the of utilisation the for the R20,000 of rate, above hourly an pay and shall SANParks Over charge fixed aforesaid payable. is month per 000 last R295 of The rental monthly conditions. a and weather 2010 May on 10 on dependent expire will be period will provide which to periods is hiring Aviation three for Titan T/A helicopter Ltd a with (Pty) SANParks Helicopters Helitrans and SANParks between agreement rental The agreement. the of remainder the for year per 10% with increase will rental the which after year first 6 the for and payable is years month per 2 R9,800.00 of of amount fixed period A years. 5 initial of period a renewal a for and if months CC Knysna Hotel Royal the and SANParks between agreement second A years. two next the for year is per 10% of month increase an per with payable R86,515 of amount an period renewal the In period. initial the of years 2 next the for year per 10% by increasing year first the for payable is month per R65,000 of amount fixed A a years. 3 and another of years period 3 renewal of period initial an for is CC Knysna Hotel Royal The and SANParks between agreement rental The Bank. National by First set as changes with fluctuate will and 1% minus prime at set is rate interest The date. effective the from adjustment CPIX annual an to a subject are during lease the of leased portion finance vehicles the except the month) on depended fixed (not fees monthly All basis. maintenance managed with lease operational and lease maintenance full a on rented are vehicles All SANParks. of rest the and Park National Kruger the both in fleet vehicle a of provision the for provides Ltd (Pty) Services Fleet VUSWA with agreement rental The The 12%. with 2010. March annually 31 on expire escalate rentals and advance in monthly payable are rentals Both use. of right the govern that Theretwoat are agreements space operations. forthe Park office rents National Westlake SANParks Mountain Table or T he

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ANNUAL REPORT 2009/10 115 ANNUAL REPORT 2009/10 116 NOTES TO THE ANNUAL FINANCIALSTATEMENTS F FINANCIAL REPO

8

7

Finance leases Finance Borrowings Borrowings Net foreign exchange transaction (loss)/gain (loss)/gain transaction exchange foreign Net Finance costs Finance Marketable securities Marketable income Interest income Investment •

Dividend income income Dividend

TS

Notes

or T 31 March 2010 March 31 he

Y ear 11,140 11,140 22,226 22,226 10,272 10,272 22,371 22,371 22,371 22,371 R’000 E (146) 869 869 nde - -

31M 31 March 2009 March 31 ar Restated 14,514 14,514 26,167 26,167 ch 13,068 13,068 26,241 26,241 26,236 26,236 R’000 1,446 1,446 (74) 2010 5

STATEMENTS F NOTES TO THE ANNUAL FINANCIAL 9. Certain land included above is registered in the name of the State. of the opinion that the market value of land and buildings substantially exceeds its book value. The register containing details of land and buildings is available for inspection at the Head Office of the SANParks. The Board is

Opening book value book Opening 2010 March Year31 ended

Closing book value book Closing At 31 March 2010 March 31 At Cost Book value Book depreciation Accumulated Opening book value book Opening Year ended 31 March 2009 - Restated - 2009 March 31 Year ended

Closing book value book Closing Cost At 31 March 2009 - Restated - 2009 March 31 At Book value Book depreciation Accumulated

Capitalisation of work in progress (Note 10) Purchase of property, plant and equipment Disposals Transfers Depreciation charge Depreciation Capitalisation of work in progress (Note 10) Purchase of property, plant and equipment Disposals Transfers Items classified as held for sale (Note 15) (Note sale for held as classified Items Depreciation charge Depreciation

Property, plant and equipment and plant Property,

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31M 404,280 404,280 404,280 404,280 370,934 370,934 370,934 370,934

Land

R’000 370,934 370,934 404,280 404,280 311,821 311,821 370,934 370,934 33,086 33,086 59,021 59,021 (183) 444 444 92 92

------ar

ch Buildings and Buildings Infra-structure

R’000

2010

(134,146) (113,685)

570,015 570,015 570,015 570,015 583,637 583,637 583,637 583,637 (20,534) (14,465) (12,993) 583,637 704,161 704,161 422,974 422,974 186,067 186,067 697,323 697,323 7,101 2,035 2,035 (197) 19 19 8 8 - - -

Vehicles, Vehicles, Aircraft and Aircraft Mechanical equipment R’000 (14,253) (75,517) (19,792) (13,181) (64,108) 129,259 129,259 123,519 123,519 53,742 53,742 53,742 53,742 59,410 59,410 59,410 59,410 (3,079) 59,410 59,410 11,401 11,401 62,181 62,181 16,467 13,607 13,607

190 190 128 128 74 74

- -

Conserving Nature Since1926 Conserving

Furniture Furniture & Office & equipment R’000 R’000 (12,652) (63,491) (12,779) (53,735) 23,891 23,891 23,891 23,891 25,908 25,908 25,909 25,909 (1,840) 25,908 25,908 10,582 10,582 87,382 87,382 27,296 27,296 79,641 79,641 6,050 6,050 5,723 5,723 1,458 1,458 (100)

105 105 49 49 - -

1,051,927 1,051,927 1,051,927 1,039,889 1,039,889 1,039,889 1,039,889 1,039,889 1,325,082 1,325,082 1,271,417 1,271,417 (273,154) (231,528)

Total R’000 R’000 (47,439) (36,097) (38,953) 824,272 824,272 251,266 251,266 (3,560) 24,225 24,225 15,176 15,176 40,365 21,983 691 691 -

ANNUAL REPORT 2009/10 117 ANNUAL REPORT 2009/10 118 NOTES TO THE ANNUAL FINANCIALSTATEMENTS F FINANCIAL REPO

Computer Software

item ‘depreciation and amortisation’ in note 6.1. note in amortisation’ and item ‘depreciation line the in and statement item income expenses’line the the ‘operating in in included been has expense amortisation The 9

years. 10 and years 3 between is Software of amortisation of calculation the in used life useful The Computer Software Software Computer 2010 Computer Software Software Computer 2009

Intangible Assets Intangible

(R’000) (R’000) (R’000)

27,593 27,593

Cost

31 March 2010 2010 March 31 Accumulated amortisation amortisation book value book value book Opening Opening (12,768) 16,956 16,956 10,900 10,900

TS

Book value value Book 14,825 Additions Additions Additions

1,035 1,035 8,546 8,546

27,107 27,107 Cost or Disposals / / Disposals / Disposals transfers transfers T

he (10) 31 March 2009 2009 March 31

Y amortisation Accumulated ear - -

Amortisation Amortisation E (10,151) (10,151) nde

(3,156) (2,490) 31M

Book value Book 16, 956 16,

book value value book value book ar Closing Closing Closing ch 14,825 14,825 16,956 16,956

2010

STATEMENTS F NOTES TO THE ANNUAL FINANCIAL Cost Cost Vehicles: value Book Cost software: Computer and equipment Office Furniture, value Book depreciation Accumulated depreciation Accumulated (ii) 10 value Totalbook value Book value Book Cost (i) 16 Note in detailed as IDC of favour in bond • balance Opening process. in acquisitions land as well as progress in work construction involves progress in Work depreciation Accumulated depreciation Accumulated (i) • Capitalised / transferred during the year (Note 9) (Note year the during transferred / Capitalised balance Closing Non-current assets held for sale (Note 15) (Note sale for held assets Non-current • • • •

Special project grant funds (Note 20) (Note funds grant project Special Other funds Other Buildings and infrastructure and Buildings Land Vehicles and Mechanical equipment Mechanical and Vehicles software Computer and equipment Office Furniture, finance leases as detailed in Note 16 (ii) 16 Note in detailed as leases finance Included in moveable assets are assets that serve as security under security as serve that assets are assets moveable in Included Work in progress in Work notarial a for security as serve that assets are assets movable in Included

or

T

he

Y ear

E nde

31M

ar ch

2010

31 March 2010 March 31 480,739 480,739 (15,526) (13,174) (89,671) (40,365) (33,086) 323,907 323,907 197,197 197,197 11,470 11,470 11,470 11,470 46,293 135,965 135,965 197,197 (2,352) (7,101) 5,122 5,122 6,348 6,348 26,996 26,996 19,522 19,522 Conserving Nature Since1926 Conserving R’000 (105) 7,474 7,474 (74) - - -

31 March 2009 March 31

Restated (251,266) (186,067) 323,907 323,907 (12,656) (10,948) (81,339) (59,021) 127,042 127,042 193,637 193,637 381,536 178,550 178,550 45,703 13,430 13,430 13,430 13,430 (1,708) (6,050) 26,086 26,086 16,743 16,743 15,087 15,087 7,635 7,635 5,795 5,795 R’000 9,343 9,343 (128) -

ANNUAL REPORT 2009/10 119 ANNUAL REPORT 2009/10 120 NOTES TO THE ANNUAL FINANCIALSTATEMENTS F FINANCIAL REPO On 31 March 2010 the SANParks had short term general banking facilities that amounted to R25 million (2009 – R25 R25 – (2009 million R25 to unsecured. are facilities amounted The prime. is that overdraft on rate interest The facilities million). banking general term short had SANParks the 2010 March 31 On

14

13

12 Totalinvestments investments Unlisted Investments 11

Operational Infrastructure Fund Development Park Insurance Insurance Land acquisition Land Special projects Special programme works public Expanded Cash and cash equivalents cash and Cash Provision for doubtful debts doubtful for Provision Prepayments Other receivables Other 30) (note receivables Trade Value Added TaxAdded Value Concession debtors Concession Receivables and prepayments prepayments and Receivables Consumables fuel and goods Retail Inventories 32-day Call Account Call 32-day policies remuneration Deferred

TS

or T 31 March 2010 March 31 he

Y ear 291,725 291,725 231,319 231,319 148,240 148,240 16,644 16,644 15,686 15,686 231,319 231,319 (1,809) 24,501 24,501 16,380 16,380 10,000 43,160 43,160 48,480 48,480 18,453 18,453 13,457 13,457 R’000 1,595 1,595 3,119 3,119 6,404 6,404 9,282 9,282 E (211) 964 964 493 493 nde - -

31M 31 March 2009 March 31 ar Restated 283,842 283,842 147,801 146,682 146,682 25,320 25,320 16,229 16,229 ch (1,293) 18,084 18,084 42,204 42,204 50,706 50,706 10,000 30,919 30,919 74,031 74,031 57,898 57,898 26,613 26,613 R’000 9,544 9,544 9,951 9,951 6,964 6,964 8,124 8,124 8,105 8,105 1,119 1,119 154 154 2010 -

Principal assumptions of the latest actuarial valuation are: are: valuation actuarial latest the of assumptions Principal 15

STATEMENTS F NOTES TO THE ANNUAL FINANCIAL

Employer’s service and interest cost interest and service Employer’s follows: as is rate inflation cost care health the in decrease and increase percent one of Effect (vi) (v) Employer’s accrued liability accrued Employer’s (iv) (iii) (ii) (i)

The effect of HIV AIDS has not been taken into account in the calculation as the prevalence of HIV AIDS cannot be cannot AIDS estimated. HIV of prevalence the as calculation the in account into taken been not has AIDS HIV of effect The (2009 -PA90 rated down by 1year). PA90published the with line in occur to assumed Post-retirementwas TablesMortality mortality year1 bydownrated by 3years for females (2009-SA85-90light,rated down by 3years for females). Pre-retirement was mortality assumed to occur in line with the published SA 1985-90 light Mortality Tables, rated down The combinationoftheinflationrate (i)anddiscountrate (ii) give anetdiscountrate of1.00%(2009-1.00%) A discountrate of9.25%wasassumed(2009-8.25%). Long-term inflationwasassumed to be8.17%perannum medicalschemecontribution Liability provided for at end of year of end at for provided Liability paid Contributions Liability provided for at the beginning of the year the of beginning the at for provided Liability obligation benefit health Post-retirement Expense reflected in statement of financial performance (Note 6.3) (Note performance financial of statement in reflected Expense or

T

he

Y ear

E nde

31M

ar

ch 16,090 16,090 240,279 R’000 R’000 increase 1%

2010

31 March 2010 March 31 16,090 16,090 205,386 205,386 R’000 R’000 Basis Basis Valuation 205,386 205,386 198,388 198,388 (8,698) 15,697 15,697 R’000

Conserving Nature Since1926 Conserving

(2009 -7.18%)

31 March 2009 March 31

16,090 16,090 177,739 177,739 R’000 R’000 1% decrease 1%

Restated 198,388 198,388 173,925 173,925 (7,574) 32,036 32,036 R’000

ANNUAL REPORT 2009/10 121 ANNUAL REPORT 2009/10 122

16 2011. March 31 ending year financial next the during plan benefit defined to the R9,2m) (2008: and R7,6m) (2009: R8,7m of a contribution to make expects SANParks Liability Plan assets. plan of value fair the to value nil a ascribe we such As assets. plan as qualify that funding care health post-employment for aside set assets no are There Assets Plan NOTES TO THE ANNUAL FINANCIALSTATEMENTS F FINANCIAL REPO

(i)

Revised membership Revised payments Benefit membership Original cost service Past (gain)/loss Actuarial Interest costs Interest Adjustments membership Original YEAR

(i) borrowings Secured borrowings Long-term (ii) Short-term portion transferred to current borrowings current to transferred portion Short-term Totalborrowings Long-term borrowings Long-term value of R35 million. million. R35 of value total a to infrastructure new of development for into entered was loan long-term IDC development commercial The rate was 7.5% (2009 -10.5%) subject to a minimum rate of 7.5%. of rate minimum a to subject -10.5%) (2009 7.5% was rate At the interest 2010 31 2.5%. March less at prime on 1 2016. interest August bears The million loan of R0,252 instalment a final with 2006 1 October commenced that million R0,292 of instalments monthly equal 119 in repayable is loan The

Industrial Development Corporation (IDC) - Commercial development Commercial - (IDC) Corporation Development Industrial Wesbank Limited - Lease obligations Lease - Limited Wesbank

31 March 2007 March 31

143,347 143,347 151,770 123,983 123,983 (8,423) 13,626 13,626 11,467

R’000 2,694 2,694

- - TS

31 March 2008 March 31 173,925 173,925 183,135 143,347 143,347 (9,210)

25,355 25,355 11,687 R’000 2,746 2,746 - -

or

T 31 March 2010 March 31 31 March 2009 March 31 he

Y ear 198,388 198,388 205,961 173,925 173,925 32,824 32,824 32,824 32,824 22,736 22,736 10,088 10,088 25,149 25,149 R’000 (7,573) 12,834 12,834 16,301 7,675 7,675 R’000 2,901 2,901 E nde - -

31M 31 March 2009 March 31 31 March 2010 March 31 Restated ar 205,386 205,386 214,085 198,388 198,388 33,253 33,253 33,253 26,240 26,240 26,891 26,891 ch R’000 (3,717) (8,699) 16,143 16,143 7,013 7,013 6,362 6,362 R’000 3,271 3,271 2010 -

F NOTES TO THE ANNUAL FINANCIALSTATEMENTS purposes with the approval of the Minister of Finance, subject to certain conditions. certain to subject Finance, of Minister the of approval the with purposes bridging for money borrow may SANParks Regulations, the Treasury of 32.1.1 section of terms In (ii) (i). 9 Note in detailed as assets movable over bond notarial a by guaranteed are loans IDC The later than 1 and no later than 5 years 5 than later no and 1 than later year 1 Within borrowings long-term of Maturity year 1 Within years 5 than later years 5 than later not but year 1 than Later year 1 Within follows: as are leases finance capitalised of value present The

years 5 than later not but year 1 than Later

or

per annum. in Note 9 (ii). The lease obligations bear interest varying between 8.5% and 11.0% (2009 - 10.5% and 13.5% ) Lease obligations are secured by moveable assets which revert to the lessor in the event of default as detailed Total value of future minimum lease payments lease minimum future of Totalvalue Less: Future finance charges finance Future Less: Present value of leases of value Present Total value of future minimum lease payments lease minimum future of Totalvalue Less: Future finance charges finance Future Less: Present value of leases of value Present T he

Y ear

E

nde 31M

ar

ch 2010

10,088 10,088 22,736 14,016 14,016 4,693 4,693 4,171 3,504 3,504 5,216 5,216 5,917 4,171 4,953 4,953 5,301 5,301 Conserving Nature Since1926 Conserving 782 782 608 608

26,240 26,240 14,016 14,016 7,013 7,013 4,155 4,155 2,858 3,504 3,504 8,720 8,720 4,155 4,155 2,858 3,446 3,446 4,771 4,771 588 588 616 616

ANNUAL REPORT 2009/10 123 ANNUAL REPORT 2009/10 124 NOTES TO THE ANNUAL FINANCIALSTATEMENTS F FINANCIAL REPO

Special project grants relating to property, plant and equipment and plant property, to relating grants project Special 17 • • • • • • Trade payables (note 30) (note payables Trade payables Other 18 • • • Accrued expenses Accrued remuneration. of rate current the at balance leave the to equal amount an out pay to liable remains organisation The allocation. year’s one of maximum a to leave annual accumulate to employees its allows organisation The date. end year the to employees by rendered services past of the result for a as made leave annual is for accrual liability An employees. to accrues it when and as recognised is leave annual to entitlements Employee 19 liability Leave TaxAdded Value advance in received Revenue

Trade and other payables other Tradeand Deferred Income - asset grants asset - Income Deferred Land deferred income closing balance closing income deferred Land date to Recognised / Amortised progress in work Construction equipment and plant Property, Land Acquisition Grant received Grant Acquisition Land balance opening income deferred Land Mountain Catchment Area Grant Area Catchment Mountain Grant Areas Protected Marine 3) (Note grant with Purchased Assets Leave liability Leave

TS

or

T 31 March 2010 March 31 he

Y ear 935,671 935,671 113,091 113,091 (41,836) (33,623) 880,310 880,310 857,258 64,888 64,888 30,847 30,847 45,730 48,506 48,506 12,810 12,810 45,035 23,118 21,847 10,281 R’000 5,386 5,386 4,245 4,245 E nde - -

31M 31 March 2009 March 31 ar Restated 154,284 154,284 759,728 (30,136) (54,550) 719,049 719,049 684,297 ch 64,888 64,888 35,151 35,151 30,847 50,246 50,246 48,622 48,622 21,631 21,631 45,473 34,736 R’000 5,704 5,704 4,130 4,130 3,821 3,821 2010 -

grants project special regarding obligation - income Deferred 20 F NOTES TO THE ANNUAL FINANCIALSTATEMENTS

Funds received Funds Add: Income Add: balance Opening 2010 March 31 Year ended Interest (Ivory) Products Animal of Sale Balance Closing Capital) plus (Operating Expenditure Less: Expenditure or Capital Expenditure Capital Expenditure Operational Assets under Construction under Assets T

he

Y ear

E

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31M 59,030 59,030 76,226 76,226 EPWP R’000 99,453 99,453 82,257 82,257 91,301 91,301

8,152 8,152

ar

ch Coast Care R’000 R’000 51,438 51,438 49,895 49,895 51,426 51,426 2010 1,542 1,542 (5)

6 6

Working for Water R’000 R’000 (2,067) 31,855 31,855 31,817 31,817 29,238 29,238 (550)

38 38

Limpopo Trans- frontier R’000 3,382 3,382 2,023 2,023 1,543 1,543 184 184 184 184

- - - -

Sale of Sale Ivory

R’000 R’000 60,860 60,860 61,693 61,693 833 833 784 784 49 49

- -

Mellon Foun- dation R’000 R’000 10,271 10,271 10,271 10,271 8,690 8,690 9,391 9,391 9,570 9,570

- -

Global Environ- mental Facility R’000 R’000 (3,142) 8,780 8,780 8,780 8,780 5,638 5,638

- - - -

Theta R’000 R’000 10,787 10,787 10,744 10,744 4,513 4,513 5,216 5,216 Conserving Nature Since1926 Conserving 44 44

- -

Other R’000 R’000 33,358 33,358 49,484 49,484 38,299 38,299 37,646 37,646 33,358 33,358 653 653

164,619 164,619 198,273 198,273 218,247 218,247 Total R’000 R’000 251,900 251,900 240,503 240,503 218,247 218,247 216,579 216,579 11,398 11,398 1,668 1,668 -

ANNUAL REPORT 2009/10 125 ANNUAL REPORT 2009/10 126 grants project special regarding obligation - income Deferred 20

Opening balance Opening 2009 March 31 Yearended Interest received Funds Income Add: Products Animal of Sale (Operating plus Capital) plus (Operating Expenditure Less: Balance Closing NOTES TO THE FINANCIALSTATEMENTS F FINANCIAL REPO Expenditure

basis. regular a on reimbursed are projects the to relating costs the cases other in but advance in received are monies the projects most For grants. of form the in donors various by funded are projects These projects. special manage periodically SANParks Operational Expenditure Operational Assets under Construction under Assets Expenditure Capital

59,030 59,030 EPWP R’000 87,505 87,505 84,349 84,349 29,504 29,504

1,029 1,029 3,156 3,156

Coast Care R’000 R’000 5,134 5,134 5,027 5,027 5,134 5,134 107 107 (5)

(5)

TS

Working for Water R’000 R’000 (2,067) (2,936) 61,704 61,704 61,049 61,049 60,835 60,835

655 655

Limpopo Trans- frontier R’000 or 3,382 3,382 T 4,583 4,583 1,517 1,517 316 316 316 316 he

- -

Y

ear Sale of Sale Ivory

R’000 R’000 60,860 60,860 60,860 60,860 60,860 60,860 E nde

------

31M Mellon Foun- dation R’000 R’000 8,690 8,690 8,494 8,494 4,915 4,915 3,006 3,006 1,909 1,909 4,719 4,719

ar

ch Global Environ- mental Facility R’000 R’000 (3,142) (4,907) 14,019 14,019 14,019 14,019 12,254 12,254 2010

- -

Theta R’000 R’000 4,513 4,513 3,175 3,175 4,485 4,485 4,485 4,485 3,147 3,147

- -

Other R’000 R’000 33,358 33,358 13,003 13,003 73,411 73,411 68,029 68,029 53,056 53,056 5,377 5,377 5 5

164,619 164,619 170,166 Total R’000 R’000 312,349 312,349 300,824 300,824 170,166 170,166 105,982 105,982 22,436 22,436 11,520 11,520 49,097 49,097 15,087 15,087 5 2008 April 1 at as surplus accumulated in Increase depreciation in Increase equipment and plant property, in Increase 2008 April 1 at as Surpluses Accumulated in Decrease expenses in Increase liability in Increase below. reflected is adjustment this and of impact The register recalculated. depreciation asset accumulated and the depreciation and on adjusted was life useful value the applicable zero where a with assets of lives usefull the reviewed SANParks 17, GRAP of application the In 21.2 21 21.1 19%. by increased has liability pensioner the constant, remained pensioners of number the while Thus, report. ABSA the in shown subsidy average the than higher % 21 approx. is data report scheme medical ABSA the in shown the as subsidy, to pensioner average the compared and (2009) employees in increase an of because are obligations post-retirement in differences The liability. the on impact no having thus unchanged, discount net the leave to adjusted similarly been have assumptions inflation the however valuation, previous the since yields bond in changes reflect to revised been has used rate discount The valuation. previous the in used those from unchanged largely remained have valuation this in used assumptions The obligation. benefit health retirement post the of valuation actuarial 2010 the do to actuary different a used SANParks below: summarised is statements financial those on restatement the of effect The 2007/8. as well as 2008/9 year financial the for values disclosure accounting and liability the recalculated actuary the completeness For

F NOTES TO THE ANNUAL FINANCIALSTATEMENTS or

Prior period errors period Prior

T he Useful life of assets of life Useful Post Retirement Health Benefit Liability Benefit Health Retirement Post

Y ear E

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31M

ar ch 2010

Conserving Nature Since1926 Conserving

31 March 2009 March 31 31 March 2009 2009 March 31 31 March 2009 March 31 52,299 24,462 27,836 R’000 R’000 R’000 5,638 8,457 2,819

ANNUAL REPORT 2009/10 127 ANNUAL REPORT 2009/10 128 Surplus from operations from Surplus 22 • • • items: non-cash for Adjustments NOTES TO THE ANNUAL FINANCIALSTATEMENTS F FINANCIAL REPO • • • • • • capital working in Changes existing borrowings. SANParks borrows at both fixed and floating interest rates. interest of floating and fixed both at refinancing borrows / SANParks debt borrowings. existing maturing of roll-over the and borrowings new / funding incremental from arises risk rate Interest management rate Interest maintained. are facilities borrowing unutilised adequate that ensuring and flows cash forecasted monitoring by risk liquidity manages SANParks risk Liquidity 23 operations by generated Cash • by setting transaction/exposure limits, which are reviewed annually. reviewed are which limits, transaction/exposure setting by well- with managed is dealing party counter one any only to exposure credit The by standing. credit quality high of operations institutions financial investment established market money its from exposures party counter its limits SANParks debtors. trade and investments equivalent cash cash, short-term of mainly consist risk credit of concentrations Potential management risk Credit

Recognition/amortisation of deferred income - asset grants asset - income deferred of Recognition/amortisation Depreciation equipment and plant property, of disposal on (surplus) / loss Net Provision for post-retirement health benefit obligations benefit health post-retirement for Provision Deferred income - obligation regarding special project grants project special regarding obligation - income Deferred Provisions payables other and Trade prepayments and Receivables Inventories Reservation deposits held deposits Reservation Financial risk management risk Financial Net cash (utilised)/generated by operations by (utilised)/generated cash Net

TS

or

T 31 March 2010 March 31 he

Y

ear 112,955 112,955 (14,834) (41,193) (7,967) 50,595 50,595 56,524 51,224 51,224 12,283 12,283 32,865 32,865 15,697 15,697 R’000 5,207 5,207 8,676 8,676 (235) E 543 543 nde

31M 31 March 2009 March 31 Restated ar 216,826 (31,167) 122,197 122,197 142,183 142,183 (4,052) (7,466) (8,055) 41,443 41,443 32,669 61,960 61,960 32,035 32,035 17,191 17,191 ch R’000 1,734 1,734 311 311 2010

Total - 2009 restated Total2009 - equivalents cash and Cash Prepayments receivables Other Investments TaxAdded Value debtors Concession Class 24 Trade receivables Trade Other receivables Other TaxAdded Value Total2010 - equivalents cash and Cash Investments Prepayments debtors Concession receivables Trade Class Assets Financial 24.1 Government agencies Rated risks credit of Concentration debt. doubtful for allowance the of net presented are debtors Trade purchased. is cover insurance areas. geographical and industries different across of dispersed on creditthesecondition debtors.guarantee are the Wherefinancial performed appropriate, credit evaluations Ongoing customers, of number large a comprise debtors Trade Other parties Other

F NOTES TO THE ANNUAL FINANCIALSTATEMENTS or

Financial Instruments Instruments Financial T

he

Y

ear

E

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31M

ar ch Fair value through profit / profit through value Fair Fair value through profit / profit through value Fair 2010

loss Held for trading for Held loss loss Held for trading for Held loss 283,842 283,842 291,725 291,725 283,842 283,842 291,725 291,725 R’000

Available for sale for Available Available for sale for Available

147,801 147,801 231,319 231,319 147,801 147,801 231,319 231,319 R’000 Exposure 539,688 539,688 291,725 291,725 247,470 247,470

R’000

Conserving Nature Since1926 Conserving 493 493 Loans and receivables and Loans Loans and receivables and Loans

% of of Total % exposure 22,791 22,791 18,453 18,453 (3,821) (3,821) 13,457 13,457 R’000 9,544 9,544 6,964 6,964 9,951 3,119 3,119 1,595 1,595 (211) 100% 54.1% 45.8% 154 154 493 0.1% - -

ANNUAL REPORT 2009/10 129 FINANCIAL REPORTS NOTES TO THE ANNUAL FINANCIAL STATEMENTS For The Year Ended 31 March 2010

24.2 Financial Liabilities

Class Fair value through Fair value through/ Other measured profit / loss - designated loss held for trading at amortised cost Trade payables 45,035 Accrued expenses 10,281 Revenue received in advance 21,847 Leave liability 23,118 Long-term borrowings 45,035 Total - 2010 - - 145,317

Class Fair value through Fair value through/ Other measured profit / loss - designated loss held for trading at amortised cost 130 Trade payables 48,622 Accrued expenses 23,591 Revenue received in advance 45,472 Leave liability 21,631 Long-term borrowings 26,891 Total - 2009 - - 166,208 ANNUAL REPORT 2009/10 ANNUAL

24.3 Credit risk - Age analysis of financial assets that are neither past due nor impaired

30 days 60 days 90 days 120 days plus Trade receivables 172 72 67 1,102 Concession debtors 1,756 671 355 2,415 Total - 2010 1,928 743 421 3,517

30 days 60 days 90 days 120 days plus Trade receivables 668 278 281 2,703 Concession debtors 1,442 699 682 5,137 Total - 2009 2,110 977 962 7,840 24.5 24.5 24.4

Total2009 - borrowings Long-term Investments hand on cash and Cash debtors Concession Trade receivables Trade receivables Trade

Concession debtors Concession Cash and cash on hand on cash and Cash Investments Long-term borrowings Long-term Total2010 - F NOTES TO THE ANNUAL FINANCIALSTATEMENTS

Total2009 - payables Trade Total2010 - payables Trade or Market Risk - Sensitivity Analysis - Interest Rates Interest - Analysis Sensitivity - Risk Market Liquidity Risk - Maturity analysis of financial liabilities financial of analysis Maturity - Risk Liquidity T

he

Y

ear

E

nde

31M 584,656 475,448 475,448

Balance Balance Closing Closing 291,725 291,725 231,319 231,319 147,801 147,801 283,842 13,457 13,457 45,035 45,035 26,891 26,891 3,119 3,119 6,964 6,964 9,951 30 days 30 30 days 30 ar

2,628 2,628

2,628 2,628

ch 35 35 35 35 in rates in in rates in movement movement Expected Expected 2010 200 Points 200 Points 200 Points 200 Points 200 Points 200 200 Points 200 200 Points 200 200 Points 200 200 Points 200 200 Points 200

if rate increase rate if if rate increase rate if balance Loss & Profit and Effect on Effect Effect on equity on Effect

60 days 60 60 days 60 278 278 278 278

48 48

48 48 11,693 11,693 9,409 9,409 2,956 2,956 5,677 5,835 5,835 4,626 4,626

538 538 159

269 269 901 79 79

62 62

if rate decrease rate if if rate decrease rate if and Profit & Loss & Profit and balance Effect on Effect Effect on equity on Effect (11,693) 90 days 90 90 days 90 (9,409) (2,956) (5,677) (5,835) (4,626) (329) (329) (538) (159) 103 103 (269) (901) (79) (79) 103 103 (62) Conserving Nature Since1926 Conserving

No material exposure material No exposure material No exposure material No exposure material No exposure material No No material exposure material No No material exposure material No No material exposure material No No material exposure material No No material exposure material No Comments Comments

plus days 120 120 days plus days 120 4,258 4,258 4,258 4,258 102 102 102 102

ANNUAL REPORT 2009/10 131 ANNUAL REPORT 2009/10 132 NOTES TO THE ANNUAL FINANCIALSTATEMENTS F FINANCIAL REPO rates withrelated market parties. SANParks, courseofbusiness, enters saleandpurchaseonanarm’s into in theordinary various transactions lengthbasisat TransactionsRelated Party Balances and listed under Schedule 3 of the Public Finance Management Act, 1999 (Act No.The organisation SANParks governed by theProtected isastatutory 1 Areas no. Act, of 57of2003,andanational 1999) aspublic amended. entity as The SANParks doesnothave control orsignificant influence over any otherentity. 26 employees). theyearDuring SANParks anamountofR5,6million(Note contributed 6.3)for 1059employees (2009-R4,3millionfor 835 employee. and employer both by contributed as credits accumulated the on based are benefits Retirement institution. plan,whichiscontrolledThe fundisadefinedcontribution by the Pension 1956,andadministeredFunds Act, by afinancial 25.2 R23,3million (Note 6.3)for 2434employees (2009-R21,4millionfor 2513employees), to thejointretirement funds. SANParks anamountof contributed year the During institution. financial a by administered and 1956 Act, Funds Pension the by controlled are which plans contribution defined are funds Fund. The Provident Joint SANParks the to allocated are contributions employer the whilst Fund, Pension Joint SANParks the to allocated are employees by Contributions Both thesefundswere founded on1November 1993. The SANParks jointretirement fundsconsistoftheSANParks Provident Joint Fund andtheSANParks Pension Joint Fund. 25.1 25 interest debtapproximates bearing amountsofshort-term theirfairvalues. The carrying debt Interest bearing mate theirfairvalues. amountsoftradedebtors, tradecreditors inthestatement offinancialpositionapproxiThe andaccrualsreported carrying - market financial and liabilitiesnottradedanorganised assetson financial Monetary are prices usedtoThe current fairvalues. determine quoted market marketFinancial financial instrumentstradedorganised inan in establishingfairvalues: Where thefairvalueoffinancialinstrumentsare disclosed, the following methodsandassumptions were used by SANParks Related parties SACCAWU Provident National Fund SANParks jointretirementfunds SANParks retirementfunds

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F NOTES TO THE ANNUAL FINANCIALSTATEMENTS

• Transactions Party Related • • • • • • • • • • • • • • • • • • • •

or

T Telkom SA Police Service Police SA Agency Technology Information State Eskom Eskom Telkom Balances Party Related Works Public of Department for Water Work THETA Office Post Commissioner Compensation SARS Office Post Education of Department SARS Department of Public Works Public of Department Municipalities: City of Cape TownCape of City Municipalities: Department of Education of Department SA Police Service Police SA Work for for Water Work he

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31 March 2010 March 31 (10,744) 109,823 109,823 (9,141) (4,948) R’000 6,252 6,252 7,900 2,668 2,668 4,472 4,472 (239) (135) (380) (50) (50) (18) (16) Conserving Nature Since1926 Conserving 0 0 0 0 2 2 0 0 0 0 0 0

31 March 2009 March 31 Restated 116,386 116,386 R’000 (1,338) 5,255 5,255 8,235 2,039 2,039 3,819 3,819 4,861 4,861 (105) (650) (333) (374) (56) (28) 277 277 18 18 55 55 0 5 9 0

ANNUAL REPORT 2009/10 133 ANNUAL REPORT 2009/10 134 NOTES TO THE ANNUAL FINANCIALSTATEMENTS F FINANCIAL REPO 27 National Parks (Note 15). qualify for postretirementMarchSouth as at 31 of African 2010hasbeenincludedinthe healthbenefitsandtheliability total liability appliedwhenloansare grantedNo loansoutsidethepolicy to staff, have beenmade Magome to keypersonnel.Mabunda andDrH DrD 28 No material commitments for theacquisition ofproperty, plant andequipment contracted for, existed at 31March 2010. with successful claimant communities andtheattendant beneficent financial strain onSANParks. schemewill exert No Park. National a declared being it SANParks obligations currently this on placed significantprocess, financial are of of consequence in however core the management framework result a as land of, ownership or to, access lost unjustly who communities or persons for redress A number of land claims have been instituted on land owned or managed by SANParks. SANParks of the processis supportive of appropriate 28.2 SANParks iscurrently involved inlegaldisputes relating to operational matters. Nosignificant lossesare asa to arise expected result thereof. 28.1 Authority. Accounting the by appointed Management Executive the of members all be to viewed is personnel Key personnel Key

Mabunda, MD Dr MD Mabunda, Daphne, P Daphne, SCE Soundy, Magome, DT Dr DT Magome, Dr IB Mkhize, Sibya, AVA Sibya,

Phillips, G Phillips, Mabilane, RT Mabilane, Dr R Omar,

Capital commitments Capital Land claims Land disputes Legal liabilities Contingent

Chief Executive Officer Executive Chief Managing Executive: Parks Parks Executive: Managing 15/12/09) (Resigned Officer Operating Chief Managing Executive: Conservation Services Conservation Executive: Managing (Resigned 30/11/08) (Resigned Park National Kruger Executive: Managing Managing Executive: Kruger National National Kruger Executive: Managing Park (Appointed 1/10/09) (Appointed Park Managing Executive: Tourism Executive: Managing Chief Financial Officer Officer Financial Chief 2008) May 31 (Resigned Conservation and People Executive: Managing

TS

_

Basic Salary Salary R’000 6,769 6,769 1,000 1,000 1,643 1,643 1,024 1,024 1,112 1,112 1,024 1,024 965 965

- - - -

or Reimbursed expenses R’000 R’000 T he

515 515 102 102 Y 68 68 89 89 69 69 40 40 71 71 76 76

ear - - - -

E Bonuses and Incentives Incentives R’000 nde

1,204 1,204

212 212 274 274 180 180 190 190 169 169 180 180 31M

------

R’000 Contributions aid medical plus Fund Retirement

ar ch 2010 1,000 1,000

138 138 132 132 144 144 117 117 125 125 132 132 212 212 - - - -

10,460 10,460

2010 Total R’000 R’000 1,418 1,418 2,218 2,218 1,405 1,405 1,547 1,547 1,129 1,129 1,330 1,330 1,413 1,413 - - - -

9,766 9,766 1,422 1,422 1,757 1,757 1,219 1,219 1,455 1,455 1,212 1,212 1,138 1,138 1,220 1,220 2009 Total R’000 342 342 F NOTES TO THE ANNUAL FINANCIALSTATEMENTS 28.3 - Surplus for the 2010 financial year year financial 2010 the for Surplus - surplusses: following the has SANParks year. financial next the in received be will fees up top the and paid be to fees up top in result might it year concession the for statements financial audited the per as revenue gross the on calculated is fee concession annual the of calculation final the that fact the to Due year. concession the for revenue gross of percentage bid the on based fee concession annual calculated a or year concession the for agreement the by determined as rental minimum a of higher be year shall the to for SANParks any given concession by fee the payable new concessionaire ones. concession The annual build or facilities, lodge existing specified upgrade and over take Investors contract. concession year 20 a of basis the on Parks, National the within facilities tourism operate and build to operators private allowing entails concessions lodge The 29.1 29 29 remote. is surplusses the retain to approval receiving not SANParks of possibility The to approval, Treasury. National by prior approved been has unless suplusses, Treasury retain National to surplusses surrender to has SANParks 53, section PFMA to accordance In 2010 of end the at surplus Accumulated - Equivalents Cash and Cash - or

T

he Accumulated Surplusses Accumulated Lodge Concession Fees Fees Concession Lodge assets Contingent

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Conserving Nature Since1926 Conserving 510,741 291,725 67,610 R’000

ANNUAL REPORT 2009/10 135 FINANCIAL REPORTS

NOTES TO THE ANNUAL FINANCIAL STATEMENTS For The Year Ended 31 March 2010

29.2 Biological assets SANParks main purpose is the conservation of a representative system of biodiversity, landscape, encompassing fauna, flora, geological structures and unique scenery within the National Park under its management authority. SANParks does not focus on traditional natural resource management of species, but rather on ecosystem management and ecological integrity within the National Park; SANParks can intervene in ecosystems responsibly and sustainably, but it focuses management on complementing natural processes (e.g. floods, fires and disease outbreaks) under a minimum interference philosophy. SANParks does not manage for the reproduction of biodiversity, but for biodiversity representivity and complementarity that promote resilience and ensure ecosystem integrity. SANParks acquired the majority of biodiversity at no cost to SANParks.

SANParks major source of revenue comprise retail, tourism and concession with tourism (in the form of accommodation and conservation fees) being the most significant revenue source. SANParks management is involved in the biological transformation of fauna and flora primarily as a service to the public for the purpose of a recreational activity, rather than for sale. 136 SANParks performs wildlife censuses from time-to-time on animals that can easily be counted from the air and for specific sections of National Parks where after the results of such counts are extrapolated to estimate the total number of animals in the National Park. SANParks is not able to accurately measure the quality and/or quantity of all their faunal and floral biological diversity within the National Park. SANParks does not perform counts on small animals, insects, birds, marine and freshwater biodiversity.

ANNUAL REPORT 2009/10 ANNUAL SANParks does not measure the quantities of biological assets as they are not of a nature that can be easily counted and the Parks can’t keep up with births and deaths and migrations of wild life, although the Parks undertake an annual game sensus which are reported under the individual Parks reports in the annual financial report. As the biological assets cannot be counted it is impossible to calculate gains and losses in biological assets during the year.

30 Accounts Payable and Receivable - Time value of money SANParks takes into account the effect of the time value of money on Purchases and Receivables and accrues an interest expense/income until the date of payment/receipt.

F STATEMENTS NOTES TO THE ANNUAL FINANCIAL The effect of discounting debtors and creditors is summarised below: summarised is creditors and debtors discounting of effect The

Income Interest Received Interest Expenditure Interest Paid Interest Debtors Creditors Surplus as per the Statement of Financial Performance Performance Financial of Statement the per as Surplus financial performance. performance. financial of statement the in surplus/deficit the with surplus/deficit budget of Reconciliation performance financial of statement and budget between Reconciliation 31 • • budget on Variances • • • • • • Net surplus/deficit per approved budget approved per surplus/deficit Net •

or

Operational revenue - realised more than budget than more realised - revenue Operational Operational expenditure - spend less than budget due to cost curtailment cost to due budget than less spend - expenditure Operational Finance activities - higher than budgeted return on investments on return budgeted than higher - activities Finance Donations received Donations Capital expenses paid by Land Development Fund and Park Development Fund Development Park and Fund Development Land by paid expenses Capital T he

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During the year year the During

(7,496)

R’000 7,496 7,496 (702) 702 702

At the end of of Yearend the At

Conserving Nature Since1926 Conserving R’000 R’000 (150) (783) (150) (783)

Total effect Totaleffect (13,566) (36,204) (8,279) (5,583) (8,865) (3,392) R’000 R’000 R’000 67,610 7,496 7,496 (852) (150) (783) 702 702 -

ANNUAL REPORT 2009/10 137 ANNUAL REPORT 2009/10 138 ANNEXURE TO THE ANNUAL FINANCIALSTATEMENTS F FINANCIAL REPO Soccer shirts were bought to distribute to employees of SANParks. SANParks. of employees to distribute to bought were shirts Soccer Clothing Cup World Soccer to relating Expenditure

Shirts acquired acquired Shirts

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31 March March 31 R’000 R’000 2009 2009 - - EMI EMI EIA EIA ECO EAC DWAF DOH DLA DISR DISR DIFR DEAT DCX CSD COWEP COP COO CN CLCC CITES CE CDF CDF CCMA CCMA CAPEX Camdeboo BSC BSC BSC BSC Bosberaad Bontebok Bontebok BEE BDU BBBEE Augrabies Asgi-SA ARTFCA ARTFCA ANP Agulhas AG AENP ABI ABI ABET ABET ACR

ONYMS ANDABBREVIATIONS

Environmental Management Inspector Management Environmental Assessment Impact Environmental Environmental Control Officer Control Environmental Programme Assistance Employee Forestry and Affairs of Water Department Health of Department Affairs Land of Department Rate Severity Injury Disabling Disabling Injury Frequency Rate Frequency Injury Disabling and Tourism Affairs Environmental of Department Datacentrix Division Services Conservation Project Efficiency Water Community Parties of Conference Officer Operating Chief Cape Nature Cape Commission Claims Land Chief Trade Species in on Endangered International Convention Executive Chief Framework Development Conservation Commission for Conciliation, Mediation and Arbitration and Mediation Conciliation, for Commission Capital Expenditure Capital Park National Camdeboo Committee Steering Bilateral Balance Score Card Score Balance Strategic Workshop Strategic Park National Bontebok Black Economic Empowerment Economic Black Unit Development Business Broad Based Black Economic Empowerment Economic Black Based Broad Park National Falls Augrabies Falls Africa South for Initiative Growth Shared and Accelerated Area Conservation Transfrontier Richtersveld Ai Ai Agulhas National Park National Agulhas Agulhas National Park National Agulhas General Auditor Addo Elephant National Park National Elephant Addo Initiative Biodiversity Agulhas Adult Basic Education and and Training Education Basic Adult IT IT MATCH m LNP LCC LCA LC KZN KYS KTP KPI KOC KNP KMIA Karoo JR JMB IUCN IT ISCU Indaba IDP ICT HSRC HR HOSPERSA HOD HOC Groenkloof GRI GLTP GLTFCA GGHNP FIFA FSC ExCo ERP EPWP

Solutions Hand-in-Hand for 2010 for Hand-in-Hand Solutions Management of Accommodation Ticketing Computer/ Ticketing Accommodation of Management million Park National Limpopo Commission Claims Land Labour Court Labour KwaZulu-Natal Park Transfrontier Kgalagadi Leadership for Conservation in Africa in Conservation for Leadership YourStatus Know Indicator Performance Key Kruger National Park National Kruger Park National Karoo Technology Information Unit Control Species Invasive Knysna Oyster Company Oyster Knysna Airport International Kruger-Mpumulanga Ranger Junior Board Management Joint Union Conservation International Indaba Elephant Great Programme Development Infrastructure Technology Communications and Information Human Sciences Research Council Research Sciences Human Human Resources Human Africa South of Union Trade Personnel Services Other and Health Department of Heads Head of Communications of Head Park National Groenkloof Initiative Route Garden Park Transfrontier Limpopo Great Area Conservation Transfrontier Limpopo Great Park National Highlands Gate Golden Football Association of Federation International Forestry Stewardship Council Stewardship Forestry Programme Works Public Expanded Executive Management (Committee) Management Executive Planning Resources Enterprise Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 139 ANNUAL REPORT 2009/10 140 RTTS RTTS RSS RGBK RFP RFC RDP PR PPP PPF PMR PMP PFMA PDI PDF PDA PCC P&C PA PAMA OVC OSV OHS OB N&S NP NGO Namaqua MPA Zebra Mountain MOU Mokala MIKE Marakele Minister MDTP Mapungubwe Marakele ACR

ONYMS ANDABBREVIATIONS

Request for Proposal for Request Plan Management Professional Committee Coordination Project African South Audit Management Area Protected Broadcast Outside Park National Mokala and Tourism, Affairs Environmental of Minister Project Transfrontier Maloti-Drakensberg Real Travel and Systems and Tourism Travel Real Bestuursplankomitee Gesamentlike Richtersveld Relations Public Partnership Private Public Foundation Parks Peace Plan Management Park Act Management Finance Public Individual Disadvantaged Previously Fund Development Park Safety and Health Occupational of Management the for Standards & Norms Park National Namaqua Area Protected Marine Park National Zebra Mountain Elephant of Killing Illegal Monitoring Park National Mapungubwe Ranger Support Services Support Ranger Change for Request Programme Development and Reconstruction Assistant Digital Personal Division Conservation & People Area Protected Children Vulnerable and Orphans Vehicle Safari Open Africa South in Elephants Park National Organisation Governmental Non Understanding of Memorandum Park National Marakele Schalkwyk van Marthinus Park National Marakele

ZAWA WWF WfW West VCCT UPS UNEP UAT TRAFFIC TPC TOPS TMNP THETA TGCSA TFCA TBCSA TBCSA Tankwa SRP SPfC SoW SoCH SoB SoAIM SMME SLA SEA SA Tourism SANPWeek SANParks SANDF SANBS SANBI SAHRA SAFM SACCAWU SABC

Zambia Wildlife Authority Wildlife Zambia for Water Working Park National Coast West Coast World Wildlife Fund Wildlife World and Testing Counselling Confidential Voluntary Uninterruptible Power Supply Power Uninterruptible United Nations Environmental Programme Environmental Nations United Testing Acceptance User Wildlife Trade Monitoring Network Monitoring Trade Wildlife Concern Potential of Threshold Threatened or Protected Species Protected or Threatened Table Mountain National Park National TableMountain Authority Training and Education Sport and Hospitality Tourism, Tourism Grading Council of South Africa South of Council Grading Tourism Transfrontier Conservation Area Conservation Transfrontier Tourism Business Council South Africa South Council Business Tourism Tankwa National Park National Tankwa Programme Responsibility Social Strategic Plan for Commercialisation for Plan Strategic Statement of Work (SLA) of Work Statement State of Cultural Heritage Cultural of State State of Biodiversity of State Audit Management Integrity Area of State Enterprise Micro and Medium Small, Agreement Level Service Strategic Environmental Assessment Environmental Strategic South African Tourism African South Week SANParks Parks National African South South African National Defence Force Defence National African South South African National Blood Services Blood National African South South African Heritage Resources Agency Resources Heritage African South Management Farm African South Workers’Union Corporation Broadcasting African South South African National Biodiversity Institute Biodiversity National African South Allied and Catering Commercial, African South

TAKE NOTES Conserving Nature Since1926 Conserving

ANNUAL REPORT 2009/10 141 ANNUAL REPORT 2009/10 142 TAKE NOTES Conserving Nature Since1926 Conserving ANNUAL REPORT 2009/10 143 ANNUAL REPORT 2009/10 144 E-mail: [email protected], Website: www.SANParks.org Website: [email protected], E-mail: Travel Trade, Tel: (012) 426 5025, Fax: (012) 343 2006 343 (012) Fax: 5025, 426 (012) Tel: Trade, Travel 643 Leyds Street, Muckleneuk, Pretoria Muckleneuk, Street, Leyds 643 SANParks, P.O. Box 787, Pretoria, 0001 Pretoria, P.O. 787, Box SANParks, Tel: (012) 428 9111, Fax: (012) 343 0905 343 (012) Fax: 9111, 428 (012) Tel: E-mail: [email protected] E-mail: ISBN: 978-0-621-39624-9 ISBN: Reservations RP208/2010