Stratford View Is Produced by Corporate Communications 18 16 at Stratford-On-Avon District Council

Summer 2020

Inside this issue... Biffa Hi-Viz heroes Community Safety news

Financial help and advice Council’s response to COVID-19 Slim Your Bin kids is now live!

Sign up for free fun activities about waste and recycling. Plus a chance to win a £30 voucher. www.warwickshire.slim-your- bin.com HER ES

The editorial content of Stratford View is produced by Corporate Communications 18 16 at Stratford-on-Avon District Council.

Contact us: Stratford-on-Avon District Council Elizabeth House 11 Church Street Stratford-upon-Avon 15 Warwickshire, CV37 6HX

Tel: 01789 267575 29 Minicom: 01789 260747 Fax: 01789 260007 5 Email: [email protected] www.stratford.gov.uk Like us on Facebook: 19 facebook.com/StratfordDC 4 Follow us on Twitter: @StratfordDC 28 Here to help

If you find the text in this magazine difficult to read we can supply it in a format better suited to your needs. We try to write everything in plain English and want to make sure that everyone has 14 access to the information they need. 10 21 Tel: 01789 260105 Email: [email protected]

Stratford-on-Avon District Council does not accept responsibility for or endorse Welcome to the summer issue of Stratford-on-Avon District Council’s any products or services offered by magazine, Stratford View. This magazine is produced twice a year to keep you informed about advertisers. All information correct at time of printing. Your District Council services. The cost of producing the magazine has been covered by advertising income and only a small amount of money has been spent on distribution. We are always keen to receive ideas for content in future issues and receive feedback on the magazine, contact us at [email protected]

When you have finished with this magazine please recycle it. SAVE TIME Printed on environmentally friendly paper from renewable sources. DO IT ONLINE £

If you run a business and you would like to advertise in the next issue of Stratford View please contact Community Information Services on 01253 885777 for rates and details.

Stratford View is designed and printed by Community Information Services Email: [email protected] www.cispress.com

Stratford View is distributed by The National Leaflet Company Tel: 0191 415 3200

You can now check your Housing Benefit, Council Tax and Business Rates by setting up an online account. Find out more by visiting our website www.stratford.gov.uk www.stratford.gov.uk v 3 News in brief

Taking a fresh look at local government

A much closer relationship between Your partnership and Shakespeare’s England, a joint Core Strategy / Local Plan for District Council and Warwick District the destination management organisation communities to secure long-term Council is being discussed, ahead of the which is jointly funded to promote benefits. publication of a Government white paper tourism around the world. concerning the re-organisation of local Local government is playing a significant government later in the year. Now is the time to capture the lessons role in positively addressing the impact learnt from the current COVID-19 crisis of the coronavirus pandemic - supporting Your District Council’s Cabinet and and look at the ways the Councils could businesses and communities, but has also Warwick District Council’s Executive are deliver services, taking advantage of had to adjust to new ways of working. exploring future ways of working together new opportunities which are emerging Like so many other organisations at for the benefit of the people of south for communities and businesses. There this time, both Councils are looking to Warwickshire. are a number of opportunities, which be more agile and efficient, to address could be developed quickly including the emerging economic challenges The Councils already have successful jointly procuring contracts; addressing and capitalising on the issues around experience of working together, a number of vacancies at senior officer the climate emergency, all the while through the South Warwickshire level that could lead to the possibility of providing the best possible services to Health Improvement Partnership; the sharing posts across the two management residents. South Warwickshire Crime reduction teams, as well as considering producing

Council Tax Help and are entitled to one of the following benefits: then you may be entitled Are you, or someone in your • Employment Support Allowance to a Council Tax discount... household, living with: • Severe Disablement Allowance ...and save • a degenerative brain disorder • increased Disability Pension such as Alzheimer’s money • Personal Independence • other kinds of dementia Payments (PIP) off your • a learning disability • Income Support that includes Council Tax bill a disability premium a severe stroke • For more information please • the care component of high • severe or chronic mental illness contact Revenues on: or middle rate Disability Living Allowance • Constant Attendance Allowance 01789 260990 • Incapacity Benefit [email protected]

4 v www.stratford.gov.uk Towns are back in business

Stratford-upon-Avon and the interesting stories around that, how surrounding towns are now beginning they have coped with the shutdown and to open after what has been an if they haven’t opened yet, how they unprecedented few months due to the intend to do so, or how they think they Coronavirus outbreak. will get through the next few months and emerge in good shape. Now that we are starting to see more activity returning to the area, Your We just want to make sure we are District Council is keen to help the area showcasing organisations through our recover as soon as possible. website, the local media and social media. With that in mind, for the next six But for that to happen, we need you months we want to shout about to get in touch with us and let us know businesses and showcase positive stories about all the good news from shops and from around the district. businesses in our local town or village.

These can be everything from how This can be done by emailing corporate. firms have found re-opening and any [email protected]

Your Pest Control service To book a treatment please call Your District Council on 01789 267575 or visit Want a highly trained and www.stratford.gov.uk/environment/pest- professional pest control service? control.cfm

Call Your District Council’s Pest Your District Council’s pest control team also offers Control officers, who can treat a contracts to businesses and farms. wide range of pests including: rats, mice, squirrels, fleas, bedbugs, wasps/hornets, cluster flies, carpet beetles, Each contract is tailored to your needs and will help to and clothes moths. This is not an exhaustive list. keep your business pest-free throughout the year.

• access and use council services 24/7

• find useful information about your local area, including bin collections and nearest GP surgery

• tell us about any problems in your area

• pay for services

• keep up-to-date about what’s going on in your area

www.stratford.gov.uk v 5 Qunton House july BLEED_Layout 1 14/06/2019 10:53 Page 1

"I cannot praise Quinton Nursing Home enough, all the staff were so thoughtful, "My mother was admitted to Quinton "Mum was always cared for with respect, caring, and looked after mum so well, Gardens (Quinton House) Christmas Eve dignity and kindness. We, as a family, from the nurses, carers, cleaners, they and has been made to feel very cannot praise Quinton House highly were all brilliant, and were there for us welcome. The care and the management enough. We were always kept fully when we needed them most. This home was our saviour when we needed have gone above and beyond their informed of any changes of Mum's somewhere for mum to be cared for, and manner of care. Words cannot express condition. We were always made looked after, and a relief to the family my family and my gratitude to all very welcome on our numerous visits, that someone was with mum 24 hours a concerned. A big thank you " day or night." day, to give us all peace of mind. " Qunton House july BLEED_Layout 1 14/06/2019 10:53 Page 1

Retirement Apartments from £375,000

retirementsecurity.co.uk

www.stratford.gov.uk v 7 Avon Pharmacy Welcome to your local pharmacy which dispenses both wharf road, stratford upon avon. CV37 0AD NHS and private prescriptions. Our aim is for you to get FREE PARKING OUTSIDE OUR LARGE SHOWROOM maximum benefit from your medicines. Home of Stylish Interiors Services Offered • Repeat prescription collection • Support for people with disabilities. and delivery service. • Emergency contraception stylish • Confidential help and advice • Stop Smoking support and advice • Emergency supplies • Needle and syringe exchange windows • Review of your medications • Managed repeat prescriptions • Medicines assessment and compliance. • Electronic prescriptions to save • Flu vaccination an extra Opening Hours * Stratford Healthcare, Monday 07:00am - 23:00pm 10% Arden Street, Tuesday 07:00am - 23:00pm off a new order Stratford Upon Avon CV37 6HJ Wednesday 07:00am - 23:00pm quote “summerview” Thursday 07:00am - 23:00pm on enquiry Telephone 01789 200920 Friday 07:00am - 23:00pm Fax 01789 200922 Saturday 09:00am - 19:00pm restful sleeping carpets | rugs Email [email protected] Sunday 08:00am - 18:00pm karndean | hard flooring Trinity Court & Claverdon Surgery curtains | blinds | bed linen We Welcome New Patients. We are located in a large clean modern facility in a good central location. We have 10 GPs, furniture | home accessories a large nursing team and full administration support. We offer free parking on site and full disabled access. beds | mattresses Services Offered soft furnishings • Late Night and Weekend Appointments • Phlebotomy • Minor Surgery & Cryotherapy • Well Person Health Check (40-74) • Family Planning • Extended Access Hub host • Asthma and COPD monitoring • Smoking Cessation beautiful • Lung Function testing • Midwifery Service • Diabetes • Patient Participation Group • Travel Health (inc Yellow Fever) (get involved) flooring

To register with us all you need is a Stratford Healthcare, medical card or a signed registration t:01789 299446 INTEREST FREE CREDIT AVAILABLE Arden Street, Minimum order value application form which can be of £500 and subject % to status. UK residents Stratford Upon Avon, CV37 6HJ obtained from the practice or can be 0APR only. Ask in store for TYPICAL more details. FREE floor estimating 01789 292895 downloaded from the website Extra Save Discount Terms & Conditions Professional flooring installation & www.trinitycourtsurgery.nhs.uk www.trinitycourtsurgery.nhs.uk *The 10% discount offer is valid as an extra discount on our main sale items but furniture moving service available excludes clearance sale ranges, carpet stock ranges & carpet remnants, excludes accessories, fitting and seamstress charges, only one voucher per household and must be presented on first enquiry, for further details telephone, email or visit the showroom. www.carpetwise.net 8 v www.stratford.gov.uk

View-summer-2020.indd 1 04/06/2020 14:30:24 wharf road, stratford upon avon. CV37 0AD FREE PARKING OUTSIDE OUR LARGE SHOWROOM Home of Stylish Interiors stylish windows

t:01789 299446 INTEREST FREE CREDIT AVAILABLE Minimum order value of £500 and subject % to status. UK residents 0APR only. Ask in store for TYPICAL more details. FREE floor estimating Extra Save Discount Terms & Conditions Professional flooring installation & *The 10% discount offer is valid as an extra discount on our main sale items but furniture moving service available excludes clearance sale ranges, carpet stock ranges & carpet remnants, excludes accessories, fitting and seamstress charges, only one voucher per household and must be presented on first enquiry, for further details telephone, email or visit the showroom. www.carpetwise.net

View-summer-2020.indd 1 04/06/2020 14:30:24 At the start of the lockdown brought In view of the unprecedented situation, responsibility to manage their own budget about by the COVID-19 pandemic, Your District Council took the decision and welfare. the Government made clear to local to also fund and provide meals to those authorities that it wanted all rough being accommodated in guest houses and Your District Council, along with partner sleepers to be provided with emergency hotels in Stratford town. agencies, continues to provide help and accommodation. This was to ensure that support to enable this smooth transition. vulnerable members of the community With lockdown having been gradually would be able to self-isolate and protect lifted, the support being provided has In line with government expectations, the themselves from the virus. now changed. The accommodation Council will continue to accommodate remains in place but additional meals those who had been rough sleeping and Your District Council, along with its will no longer be provided. However to assist them into settled housing. partner agencies including P3 and CGL, individuals will have access to mini- worked quickly to offer all known rough fridges, microwaves and the local sleepers accommodation. Of the six foodbank as well as the additional known rough sleepers at that time, all welfare benefit support provided by the accepted the offer, except two. Support government. services have continued to engage with these two individuals and are satisfied If people are to move into settled housing they are both well. they need to be encouraged to establish good habits and routines, which At lockdown, Your District Council will help them take was already providing emergency accommodation to a number of other former rough sleepers.

10 v www.stratford.gov.uk Pioneering homeless centre for Stratford

The new Fred Winter Centre will be opening in Stratford-upon- Warwickshire County Council, Stratford-upon-Avon Town Avon in early 2021. It is hoped that this exciting development Council, and Stratford Town Trust. The partnership is also being will transform the support provided to homeless people in the supported by local charities, health agencies and voluntary district. bodies who work with rough sleepers and other homeless people in the district. The centre will adopt a new approach by putting housing and support all in one place, within the old Fred Winter department store building on Guild Street. The Fred Winter Centre will act as a new service hub and will provide a totally integrated approach, with accommodation units The project is being led by Spring Housing Association and has on site, alongside health and well-being support services, and been backed financially by Your District Council, training and work experience.

Since lockdown, begging activity around Meaningful Change provides an easy Stratford town centre declined. However, way for residents to support local with the measures Your District Council has charities working with homeless people put in place to support rough sleepers with in our town so they get the right help accommodation, access to benefits and kitchen and can avoid returning to the streets essentials to enable food preparation, there is no legitimate or falling into the criminal justice system. It also explains the reason for anyone in Stratford to be begging on the streets. support that is available to tackle homelessness and how they If residents do see anyone begging, they are unlikely to be can help through the donation of time, money or items. homeless. For more information, including a full list of charities and Residents are also reminded that if they do wish to make statutory support agencies involved in Stratford-upon-Avon, a difference for those who are homeless or at risk of visit Meaningful Change: www.meaningfulchange.org.uk/ homelessness, they can donate via the Meaningful Change stratford/ website.

www.stratford.gov.uk 11 11 v Your local Bupa Care Homes Here for you There’s been smiles, laughter and tears during these challenging times, but through it all we’ve been there for our residents and their families, relentlessly. The safety and wellbeing of our residents and teams has always been our priority, so we’ll keep providing Personal Protective Equipment (PPE) and continue testing. We’re here to support loved ones with a range of needs, from nursing to residential and dementia care. Talk to us about how we can help. Call us for advice on care today 01789 869 299 Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls. Alveston Leys Canning Court Care Home Care Home All types of funding welcome No health insurance needed

The Care Quality Commission (CQC) make sure health and social care services provide people with safe, effective, compassionate, high-quality care. Q119514 JUL20 CS 01714

At Bernard Rogers & Co we provide the full range of accountancy services to support the growth of your business.

• Annual accounts, corporation tax returns, payroll services and bookkeeping

• Business plan and forecast advice

• Regular meetings to discuss your business performance

• Cloud accounting software support

• Personal tax return preparation

• Business and personal tax advice

Please call our Stratford office on 01789 262 300 or email [email protected] for further details and to book your FREE meeting.

You can also visit our website at www.bernard-rogers.co.uk for more information. 12 v www.stratford.gov.uk Telephone fraudsters are targeting the elderly and vulnerable - can you help?

Elderly and vulnerable people could be targeted during the CoVID-19 crisis by fraudsters pretending to be from the police or banks. Please encourage any of your family, friends or neighbours not to give out personal information over the phone, and tell them the police or bank will never:

• Contact you out of the blue and ask for personal details such as your PIN, password or account details. • Ask you to transfer money into another account or withdraw cash and hand it to someone else for safe keeping. • Send someone to your home to collect cash, bank cards, account details or PIN numbers.

If you or someone you know has been a victim of a telephone scam, call your bank immediately to cancel your card and report it to: Warwickshire Police on 101 or Action Fraud on 0300 123 2040 Always call 999 in an emergency

warwickshirepolice @warkspolice @warwickshirepolice

Video calls with loved ones, a relaxing stroll in the garden, or having a stretch in an exercise class are just some of the things residents have enjoyed, and continue to enjoy, at Ambleside care home. Add to that delicious home cooked food from our in-house chef, tailored care delivered by our fully trained and experienced team, the highest standards of safety and cleanliness, and you can see why we’re the ideal choice. If you’re considering care for yourself or a loved one, we’re here for you. To arrange a virtual tour or one-to-one video chat, please call 01789 863549 or email [email protected]

Ambleside care home Evesham Rd, Dodwell, Stratford-upon-Avon CV37 9TG careuk.com/ambleside

www.stratford.gov.uk v 13 Looking after your finances

The coronavirus pandemic has affected For more information about free school many people financially. You may meals you can contact Warwickshire have less money coming in and bigger County Council on 10926 359189 or electricity or food bills. You may have Debt Advice Foundation email: [email protected] missed some bill payments and are unsure www.debtadvicefoundation.org or call 0800 6226151 what to do but there are services available Are you worried you might to help. lose your home? Warwickshire Local StepChange Debt Charity Welfare Scheme www.stepchange.org or call 0800 1381111 Helps people at times of unavoidable Preventing Homelessness Improving Lives crisis when they have no other means (p.h.i.l.) is working across Warwickshire of support. This could be for food, to prevent people losing their home by energy costs or basic appliances. tackling the early warning signs. Call 0800 4081448 or 01926 359182. National Debtline Perhaps you have recently lost your job, Help with energy bills www.mymoneysteps.org or got into debt or missed rent payments. call 0808 8084000 Perhaps you have been asked to leave If you are struggling to pay your electricity your home by a family member or you bills or you have a prepayment meter you Local debt advice service are experiencing relationship breakdown. may be eligible for some financial help. Don’t wait for your problem to become a You could pay less if you switch supplier. Citizens Advice South crisis - p.h.i.l. can help! Warwickshire offers debt advice. All support is Call the p.h.i.l. team on 01788 533644 or currently being provided via 01788 533646 telephone or email - call 0300 330 1183 or email Save, Borrow, Plan for Tomorrow Act on Energy can help with both of these via the website: - call 0800 988 2881 or visit: - Have you thought about using a www.casouthwarwickshire.org.uk www.actonenergy.org.uk Credit Union?

Do you know where to get Is your child entitled to free debt advice? free school meals?

If you’re struggling with debt, it can be Families whose children are eligible for hard to know where to turn. But with lots free school meals will be offered meals or Credit Unions provide an alternative of free advice services available, you can vouchers by their school so they continue to high street banks, payday and other find help in a way that’s best for you. receiving this support, even if children lenders. They encourage responsible are no longer attending school due to lending and promote financial wellbeing. National debt advice services the COVID-19 outbreak. Families will be Citysave is a modern credit union entitled to a voucher worth £15 a week providing services online. To find out how The following organisations offer on line for each child throughout the summer Citysave could help you save, borrow or and telephone services. holidays. plan for tomorrow call 0121 616 6200 or visit: www.citysave.org.uk To check if your family is eligible or to apply visit the Warwickshire County PayPlan www.payplan.com or Council website: www.warwickshire. call 0800 2802816 gov.uk/education-learning/apply-free- school-meals 14 v www.stratford.gov.uk Looking after your wellbeing

Since the coronavirus outbreak life has changed for us all. It may cause you to feel anxious, stressed, sad, lonely or frustrated. It’s ok not to feel ok. Telling someone you trust how you feel can help. Taking care of your physical and mental wellbeing is important. There are lots of local services available to support you.

Maintaining good Don’t forget to visit your GP mental wellbeing Support for If you have any health concerns visit There are a number of mental wellbeing your GP. They are open and they want to young people... services available to help you cope hear from you if you are worried about during this period. For more information something whether it is a physical or Chat Health please visit: www.warwickshire.gov.uk/ mental health concern. Don’t put it off! mentalhealth Mental health advice for teens. A If your child is due a routine immunisation text messaging service that enables Wellbeing for Warwickshire this should go ahead as normal. children and young people, aged 11 to 19, to speak a member of the Telephone support for anyone who feels You should not attend an appointment school nursing team. You will get they are in need of contact. Call 024 7771 if you feel unwell, but do let the surgery a reply within 24-hours between 2288 or email: [email protected] for know you need to cancel. 9am and 5pm, Monday to Friday more information. (except bank holidays). Text: 07507 Staying connected and 331525. Mental Health Helpline keeping in touch and webchat Rise If you would benefit from a telephone call Confidential and freely available 24/7 - from a friendly volunteer there are various call 0800 616 171 or use the Time Online Provides emotional wellbeing organisations who offer this. Most of the webchat: www.mhm.org.uk/coventry- and mental health services for recently established community groups warwickshire-helpline children and young people. During have volunteers making regular phone the COVID-19 outbreak, Rise are calls to people who just want a chat. For Big White Wall providing a 24/7 helpline to be details on your local community group there for you to contact when call 01926 410410 or visit: A safe, online anonymous community of you need support and advice to www.warwickshire.gov.uk/ people who help each other by sharing prevent your situation getting coronavirusdirectory what’s troubling them, guided by trained worse. Contact the Rise Crisis team professionals - visit: between 8am and 8pm on 02476 Stratford Timebank can arrange a regular www.bigwhitewall.com 641799 or call 0300 200 0011 call - 07419 373680, as can Age UK outside of these hours or visit: Samaritans Coventry & Warwickshire - 01926 458113. https://cwrise.com/

If you’re having a difficult time, whatever Various national charities can arrange regular calls including Independent Age - you’re going through, a Samaritan will face For a step-by-step guide on how to 0800 319 6789 and Silverline on it with you - call 116 123. video call visit: www.bbc.co.uk/news/ 0800 4 70 80 90. If you have a tablet or technology-51968122 smart phone you might like to video call friends or family. www.stratford.gov.uk v 15 How Your District Council is responding to COVID-19

Since the beginning of March, Your District Council, staff and Councillors have been working hard alongside local voluntary and community groups, town and parish councils and Warwickshire County Council to ensure the important services we all rely on continue to be delivered in the wake of the global COVID-19 pandemic.

This has involved setting up a food distancing rules - have continued to be • Established a dedicated COVID-19 delivery network, responding to hundreds delivered. information section on Your District of calls and emails from residents every Council’s website where detailed day, putting in place new financial support • Set up technology arrangements to updates are available. mechanisms, and housing some of the allow more than 200 members of staff district’s most vulnerable individuals. to work from home. • Allowed NHS staff and registered volunteers to park for free in Your • Maintained refuse, recycling and green District Council-owned car parks Your District Council also established the waste collection service as normal. following priorities: • Made constitutional changes to the • Acted as a first point of contact for running of Your District Council to • Protecting staff, councillors and residents, businesses and the local ensure decision making could continue. residents from coronavirus. community. Overall call numbers to Your District Council were up 25% • Made an immediate grant of £40,000 • Maintaining the business critical although some days saw double the to ensure VASA (Voluntary Action servicesfor Your District Council, usual number of calls. Stratford-on-Avon District) could including our Council Tax Reduction continue to operate over the last three Scheme. • Set up a fully functioning and months. operational Community Hub for food • Maintaining the decision making deliveries. capability of Your District Council. • Provided emergency accommodation • Supporting businesses through the rapid for the homeless to protect them from processing of the reliefs and grants. the additional risks of COVID-19 caused • Supporting the vulnerable, with a co- by living on the streets. ordinated approach across the County, • Set up a secure online business and providing a vital service to help grants application form to speed up protect those within our communities processing. who were shielding. • Provided individual support to residents Operation Shield - supporting the struggling to pay their Council Tax. Below is a snapshot of some of vulnerable the steps and actions Your District • Our Environmental Health Team Council has taken in response to helped to keep residents safe through Your District Council’s food distribution the COVID-19 emergency: enforcement and working with local responsibility began on 30 March 2020, businesses on new Government when the Community Hub service was • Ensured all District Council services - guidelines and legislation. established at Stratford Leisure Centre . other than those impacted by social This involved redeploying a number of

16 v www.stratford.gov.uk NHS helpline, offering support and advice. and Breakfast They were also on call at weekends to properties within arrange emergency deliveries where the district. necessary. Your District Council is responsible for administering the Your District Council continues to schemes, and Council officers have been support the local community. You working hard throughout the duration can contact us using the following of the pandemic trying to get local methods: District Council staff to not only help run businesses access to the support the Hub but also pack and distribute food they need. • Dedicated helpline: 01789 260980 parcels. Back in Business • Email: CommunityRequests@ Since then, a total of 1,300 food parcels stratford-dc.gov.uk As lockdown measures ease, Your District have been delivered to the district’s Council has launched a new campaign • Visit: www.stratford.gov.uk/ extremely vulnerable residents, who have to promote the safe reopening of the coronavirus had no other means of accessing food High Streets and support businesses in during lockdown. The service operated response to COVID-19. This is being done five days a week (including Bank Holidays) Supporting local businesses through the Government’s Reopening until mid-June when it was reduced to High Streets Safely Fund, which is funded one day a week. The service has now At the time of printing, almost 3,000 by the European Regional Development closed. businesses have received government Fund (ERDF) and showcases positive grant payments to support them through business stories throughout the district. In addition to delivering essential supplies, the COVID-19 pandemic at a total of If you have a story to tell - see our article the hub team carried out numerous more than £33 million. ‘Towns are back in business’ on page 5. welfare telephone calls to shielding residents who had not registered via the The main grant funding came from two A number of traffic measures have also Government schemes - the Small Business been introduced in towns across the Grant Fund and Retail, Hospitality and district to help provide more space Leisure Grant Fund - both of which are for retail and hospitality businesses to designed to help small and medium sized operate safely and effectively while businesses affected by COVID-19. adhering to COVID restrictions and social distancing measures. Support was also available through a Discretionary business grant scheme - tailored more for local business needs - and this included support for Bed www.stratford.gov.uk v 17 i-Viz Heroes! Biffa H

Your District Council’s bin crews have been doing

a fantastic job making sure collections continue

during the COVID-19 pandemic...

Thank you biffa for all My 2.5 year old wanted your hard work in these to thank our amazing waste Appreciate their hard work unprecedented and uncertain heroes today. Every week they wave and commitment in this awful times ahead. back at him and call out to him with situation we are all in. I know a cheery “Hello” and they’re carrying that they touch many bins on amazingly with the collections throughout the course of through this scary time. their day and I am disinfecting my bin every day... HER ES

During this recent time, there has been To make life easier for our crews, please • Please make sure that any waste that a significant increase in the amount of follow these tips: may transmit the virus, such as used additional waste and recycling being put tissues are securely bagged and placed out by residents: • Bins should be put out for collection in your grey bin. by 6am on the scheduled • Residual waste has increased by 12% collection day. • If you are showing symptoms of the virus, personal waste such as used • Dry recycling has increased by 20% • Bin lids should be firmly closed to tissues and disposable cleaning cloths help prevent crews unnecessarily can be stored securely within • Garden waste has increased by 20% touching them. disposable rubbish bags. The bags should be placed into another bag, tied The crews have been getting a great • Residents must wash their hands before securely and kept separate from other response from residents - from handmade and after touching their bin. waste. This should be put aside for at drawings, to thumbs up, a friendly wave least 72 hours before being put in your and a simple smile, even cakes from the • Please pack any recycling into bins as grey bin. Portfolio Holder - your support means a much as possible to maximise space. lot to them!

Bins collected by smiley refuse collectors in Thumbs up to all Tysoe this morning. Went waste collectors. We out to thank them too. Don’t really appreciate your forget to clean the handles commitment (especially before you bring it back in. in bad weather!) They are doing a great job but also having to touch 100’s of bins a day.

18 v www.stratford.gov.uk www.venturehousestratford.co.uk tel: 07583 100488

venturehousesua Venture House Business Centre, s! Avenue Farm Industrial Estate, Heroe Birmingham Road, i-Viz venturehousesua ffa H Stratford-upon-Avon, CV37 0HR Bi Business support during Starting your own Business? Coronavirus

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House Business Centre to find out

small business

surviving COVID-19 and thriving after

about the support and facilities that are

lockdown, contact one of the expert networking is

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currently held on line

business advisors at the Coventry and each month whilst Venture House is Warwickshire Growth Hub on call 07816 315492 or email: still closed. To connect with other 0300 060 3747 or visit: [email protected] local businesses and pick up some top https://coronavirus.cwgrowthhub.co.uk. tips from our monthly guest speaker, Keep in touch book your free space now: For further Coronavirus business advice To stay in touch with the latest small www.bit.ly/vhdonuttime or call see: www.venturehousestratford.co.uk/ business government guidance, local 07583 100488 to find coronavirus-guidance-for-businesses- news, events and details of Venture House out more. employers and www.stratford.gov.uk/ reopening, sign up to the Centre’s monthly coronavirus/support-for-business.cfm business e-update at: www.bit.ly/VentureHouseSubscribe

Butterfly Tapping Case Study emotional freedom *EFT, or Tapping, works by tapping In 2007 Helen Clinton sold her successful Initially, Helen struggled to explain her with the fingertips on acupressure telemarketing company and, during the next business to people because many hadn’t points and meridians in the upper 10 years, retrained to become an Emotional heard of EFT or, as it is also known, ‘Tapping’. body releasing blockages within the Freedom Technique (EFT)* Practitioner, At a networking event one day, Helen energy system which are the source of working with clients experiencing anxiety met Nigel Tinsdale, a business advisor emotional intensity and discomfort. and stress. from Coventry University Enterprises. This emotional disharmony is now Nigel invited Helen to take up six free widely believed to contribute to One of the first places she went mentoring sessions physical issues and illnesses as well as in search of business assistance that subsequently affecting our mental health. was Venture House. Since meeting transformed the way Many of us are feeling the effects of the friendly team there, she’s she presented her the Coronavirus pandemic in some benefited greatly from attending business and attracted way or other. Whether you have their monthly networking event, new clients. chronic or acute physical and/or Donut Time, and a number of free emotional symptoms that includes start-up training events. Nigel commented on low self-esteem, repeated stress- the small businesses fuelled situations, traumatic events Helen commented: “Running he works with: “Most that you can’t shake off, or a feeling a business has changed a lot small business owners of anxiety or depression, tapping can since I sold my first business and are fantastic at what provide a non-invasive way of helping Venture House and its networking they do, but just need to make change in a simple and pain- group are very welcoming and amazingly to learn some more skills to run a business, free way. supportive. With Donut Time currently being from getting customers to managing money. hosted online, I have been able to extend Helen is very skilled and great with people Visit: www.butterflytapping.co.uk my circle of contacts beyond the local area, but Tapping is very different to her previous Call: 07967 162183 which has been great! Also, a free day’s trial business. Now that she has worked on Email: [email protected] of Venture House’s hot-desking facilities pre- changing her mindset, she has transformed lockdown proved so productive that I intend her business and is building a strong CUE business advice to become a regular once the facilities have customer base.” Visit: www.cuebusinesssolutions.com reopened.” Cal:l 07974 984130 Email: [email protected] Venture House Business Centre is owned and run by Stratford DC in partnership with: www.stratford.gov.uk v 19 Become an Apprentice Become an Apprentice

Completing my Start something brilliant! apprenticeship has given me great confidence At WarwickshireStart Countysomething Council, we launch careers. brilliant! andCompleting I have learnt my to push myselfapprenticeship further” has given At WarwickshireWe offer an array County of apprenticeships Council, in wea large launch number careers. of professions, covering a range of levels. me great confi dence From entry level opportunities to higher apprenticeships, we’ve got so much to offer! We off er an array of apprenticeships in a large number of professions, covering a range of levels. “and I have learnt to push FromEvery entry apprenticeship level opportunities we provide to higher is designed apprenticeships, to give you we’ve the skills,got so knowledge much to offand er! behaviours myself further” Everyrequired apprenticeship to progress we into provide further is employmentdesigned to givewith usyou at the Warwickshire skills, knowledge County Council.and behaviours required to progress into further employment with us at Warwickshire County Council. ‘‘ Applying for my WCC apprenticeship was a no Over 200 brainer!” Applying for my WCC Overapprentices 200 apprentices apprenticeship was a no recruited brainer!” recruitedsince 2012 since 2012 “

76% ‘Doing‘ this apprenticeship of our has allowed me to turn my 76% Doing this apprenticeship apprenticesof our are passion into a career” apprentices are has allowed me to turn my retained passion into a career” retainedby WCC by WCC “‘‘ 95% of our 95% Who wouldn’t want to get apprenticesof our paidWho for wouldn’t something want they to get apprenticesstay in enjoy?”paid for something they enjoy?” employmentstay in employment or education or education “‘‘ 96% 96%would TheThe hands hands on on nature nature of anof an would apprenticeshipapprenticeship means means recommend that you do a lot more recommendan that you do a lot more an thanthan you you would would just just sitting sitting in a classroom” apprenticeshipapprenticeship in a classroom” atat WCC WCC “‘‘

www.warwickshire.gov.uk/apprenticeshipswww.warwickshire.gov.uk/apprenticeships • 01926 01926 418040 418040 • [email protected] [email protected] Part of the Resident’s Survey of put their food waste in their green Your District Council’s Resident’s Survey late 2019 explored attitudes and bins. Almost two-thirds make space behaviours towards climate change. for wildlife. Over half have made their home more energy efficient Climate Change Action We found residents are good at and also home compost. re-using and recycling and many

What steps have you taken ? What would you like to do? Re-use and Recycle 91% have already done this. 8% would like more support with this.

Put food waste in your Green Bin 73% have already done this. 11% would like more support with this.

Make space for wildlife 64% have already done this. 14% would like more support with this.

Make your home energy efficient 52% have already done this. 31% would like more support with this.

Create home compost 52% have already done this. 15% would like more support with this.

Limit travel by private vehicle 37% have already done this. 21% would like more support with this.

Switch to a renewable energy provider 34% have already done this. 31% would like more support with this.

Install renewable energy products at home 12% have already done this. 40% would like more support with this.

Replace petrol/diesel vehicle with an electric one 6% have already done this. 38% would like more support with this. www.stratford.gov.uk v 21 4.6

When used as a background to text, to maintain legibility, it must be used no darker than 30%, or less.

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1 ALCESTER AND RURAL 10 CLOPTON 19 NAPTON 28 STUDLEY WITH AND FENNY COMPTON MAPPLEBOROUGH GREEN

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T: 07580 572 945 T: 07521 128 638 T: 07971 343 065 T: 07971 342 943 E: mark.cargill@ E: jason.fojtik@ E: nigel.rock@ E: peter.hencher-serafin@ stratford-dc.gov.uk stratford-dc.gov.uk stratford-dc.gov.uk stratford-dc.gov.uk

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T: 07970 064 759 T: 07773 201 795 T: 07969 167 720 T: 01789 550 624 E: daren.pemberton@ E: jacqui.harris@ E: trevor.harvey@ E: kate.rolfe@ stratford-dc.gov.uk stratford-dc.gov.uk stratford-dc.gov.uk stratford-dc.gov.uk

5 BIDFORD WEST 14 HATHAWAY 23 SHIPSTON SOUTH 32 WELCOMBE AND SALFORD

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T: 07971 342 945 T: 07971 343 051 T: 07748 968 712 T: 01789 268 318 E: bill.fleming@ E: gill.cleeve@ E: jo.barker@ E: tony.jefferson@ stratford-dc.gov.uk stratford-dc.gov.uk stratford-dc.gov.uk stratford-dc.gov.uk

6 BISHOPS ITCHINGTON 15 HENLEY-IN-ARDEN 24 SHOTTERY 33 WELFORD-ON-AVON

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7 BISHOPTON 16 KINETON 25 SNITTERFIELD 34 WELLESBOURNE EAST

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T: 07971 342 941 T: 01926 641 309 T: 07970 588 516 T: 07917 117 737 E: victoria.alcock@ E: christopher.mills@ E: peter.richards@ E: anne.parry@ stratford-dc.gov.uk stratford-dc.gov.uk stratford-dc.gov.uk stratford-dc.gov.uk

8 BRAILES AND COMPTON 17 KINWARTON 26 SOUTHAM NORTH 35 WELLESBOURNE WEST

Sarah Whalley-Hoggins Gillian Forman Tony Bromwich Danny Kendall

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Wharf Road, Stratford-Upon-Avon, CV37 0AD 01926 339577 By Appointment only please call 01789 298182 [email protected] www.warwickdc.gov.uk/lifeline www.activemob.co.uk | [email protected] www.stratford.gov.uk v 27 Community Safety News

Award winning CCTV and security

services now available from Safer Neighbourhood Teams

Your District Council To find out about the activities of your local Police Safer Neighbourhood Team (SNT) you Your District Council has made cameras across the district in Alcester, can follow them on social media. significant investment on upgrading Bidford, Henley, Shipston, Southam, the Council’s CCTV scheme and Stratford, Studley and Wellesbourne. ALCESTER NORTH SNT infrastructure to help reduce crime and Fibre lines transmitting images have also disorder and protect the public. The been upgraded, connecting cameras T: 01789 444816 F: Alcester Police CCTV control room’s upgraded to the 24/7 CCTV control centre in W: @AlcesterCops technology has also provided the Stratford. [email protected]. capacity for expansion with the police.uk opportunity to provide CCTV and Your District Council’s CCTV scheme security services for other organisations. is recognised for good management, ALCESTER SOUTH SNT Our systems now potentially can be practice and standards and has recently used for alarm monitoring and response, been awarded British Standard BS7958 T: 01789 444816 F: Alcester Police but we can also incorporate different accreditation and also certification to W: @AlcesterCops types of CCTV into our central control the Surveillance Camera Commissioner’s [email protected]. room, for example crime prevention & Code of Practice. police.uk detection of public spaces, retail and business facilities or buildings, If you would like more information SHIPSTON SNT property management, flood about how the system could benefit T: 01789 444670 F: Shipston Police monitoring, traffic monitoring or events. your business or organisation’s safety or security needs please email: W: @ShipstonCops The scheme upgrade of over 100 [email protected] [email protected] cameras includes new replacement SOUTHAM SNT T: 01926 815158 F: Southam Police Crimestoppers is passed onto the W: @SouthamCops police in such a way that they do not [email protected] know who has given it. It’s a simple and secure way of bringing criminals Crimestoppers is an independent STRATFORD TOWN SNT to justice, without anybody knowing charity which helps to find criminals who the information came from. T: 01789 444500 F: Stratford Police and solve crimes. Crimestoppers If you have information about any W: @StratfordCops provides a service where anybody crime call 0800 555111 or visit the who has information about [email protected] national website: criminal activity can pass it on. www.crimestoppers-uk.org The information callers give to WELLESBOURNE SNT T: 01789 444600 F: Wellesbourne Police W: @WellesbourneCops Reporting crime and anti-social behaviour [email protected]. police.uk It’s important to report crime and anti-social behaviour. If an incident is in progress, If you are wishing to report an incident please call 101 (or 999 in an emergency). You can also report incidents on line please call 101. www.warwickshire.police.uk/ro/report I: SouthWarwickshireSNTs Warwickshire Rural Crime Site (New) 28 v www.stratford.gov.uk Community Safety News Warwickshire against domestic abuse

The COVID-19 pandemic has been explore a life away from an abusive detrimental to individuals and community partner. groups up and down the country, especially those who rely on the support While Refuge is probably the more well- of key workers from a local authority or known of the support services, there charity. are several local help groups, which are specific to Warwickshire. These groups The lockdown restrictions, and associated include Rugby Family First, Domestic periods of isolation, has meant that Abuse Counselling Service (DACS) and the people suffering domestic abuse at the Family Intervention Counselling Service, hands of someone they live with have to name but a few. been particularly vulnerable at this time. The Warwickshire Directory is a great about the support available and advice for Warwickshire County Council online resource that signposts to further abuse victims please go to www.refuge. commissions support services from advice and guidance from support org.uk or call the Warwickshire Domestic Refuge, Warwickshire, and work together groups across the county. To access the Violence Service on 0800 408 1552. with partners including Warwickshire directory please visit https://directory. Police, health services and the district and warwickshire.gov.uk Those who are victims of domestic borough councils to support victims and abuse may not have the opportunity to help them to rebuild their lives. Warwickshire recently stood in solidarity safely reach out for support themselves with victims of domestic abuse with so please report any concerns you may The council, and its partners are reaching the launch of the #youarenotalone have about family, friends, relatives or out to vulnerable women and men to campaign. The campaign brought together colleagues. Contact Refuge on the above ensure they know they are not alone and support services, partners, businesses and number or get in touch with police urging anyone in an abusive relationship residents to show support to those who by calling 101. Always dial 999 in an to get help. suffer at the hands of domestic abuse. emergency.

There really is a plethora of advice If you are currently suffering at the and experts waiting to help people in hands of a perpetrator, there are services WarwickshirePrevent as soon as they wishOnline to Grooming:available to you. For further Keeping information Your Family Safe Prevent Online Grooming: Keeping Your Family Safe Prevent FREEOnline for parents, Grooming: carers and Keeping youth professionals! Your Family Safe PreventFREE Onlinefor parents, Grooming: carers and Keeping youth Yourprofessionals! Family Safe FREE for parents, carers and youth professionals! Warwickshire County Council’sFREE Preventfor parents, Offi cer carers and youth professionals! andWarwickshire Cyber Crime County Advisors Council’s off er Preventa FREE two- Offi cer hourWarwickshireand Cyber sessionWarwickshire Crime targeted County Advisors County Council’sat parents, off Council’s er Preventa FREEcarers Prevent two- Offi and Offi cer cer teachersandhour Cyber session onand Crime how targetedCyber toAdvisors Crime keep at Advisors parents,children off er off a erFREE carerssafe a FREE online.two- and two- hourteachers session onhour how targeted session to keep targeted at parents,children at parents, carerssafe carers online. and and teachers onteachers how onto howkeep to children keep children safe safe online. online. Our session includes: OurOur session session includes:includes: • The grooming process Our session •includes: An insight into the dark web • WhatThe grooming signs• The there grooming process may process be that a child/young •• An HowAn insight insight groomers into into the dark theuse web darksocial web media to • WhatThe grooming signs• What there signs process may there be may that be that a child/young a child/young •• How HowAn groomersinsight groomers into use social theuse dark socialmedia web tomedia to • personThe grooming is person being processis groomed being groomed • radicalise radicaliseAn insight young younginto people the people dark web • WhatInformatiperson signs• is Informati beingon there on groomed the onmay onlatest thebe latestthat apps aapps child/young& gaming& gaming •• Help, radicaliseHelp,How support groomers support young & resources & use resourcespeople social available media available to you to to you • trendspersonInformati tois trends beingbeon awareon to groomed thebe awareof latest of apps & gaming • radicaliseHelp, support young & resourcespeople available to you • Informatitrends to beon awareon the of latest apps & gaming • Help, support & resources available to you trends toSessions be aware are open of to schools, community groups and the public. For further informati on or to Sessions are openarrange to schools, a session community please contact: groups [email protected] and the public. For further informati on or to Sessions arearrange open a to session schools, please community contact: groups [email protected] and the public. For further informati on or to Sessions arearrangeFunded open by a to session schools, please communityFor further contact: cyber groups [email protected] safety andinformati the public.on visit: For further informati on or to arrange a session please contact: [email protected] Funded by Forwww.cybersafewarwickshire.com further cyber safety informati on visit: Funded by www.cybersafewarwickshire.comFor further cyber safety informati on visit: Funded by www.cybersafewarwickshire.comFor further cyber safety informati on visit: www.cybersafewarwickshire.comwww.stratford.gov.uk v 29 Southam Country Stores For All Your Beaks, Paws And Claws We are open • Stockists of all premium pet foods The Shakespeare Hospice’s Avenue Farm Furniture store is now • Large range of accessories • Bulk wild bird & horse feeds open! We can’t wait to see you all again.

• Cage & aviary birds Following the closure of our retail shops due to the Covid-19 pandemic, we are preparing a • Small animals phased shop opening plan starting with our Avenue Farm Furniture and Homeware shop in Stratford which will be opening its doors on Tuesday 23rd June 2020. • Aquatics & fish Safety has been our highest priority in our detailed preparations to welcome back • Rabbits & guinea pigs customers, employees, and volunteers into our shops. We are following government safety FREE LOCAL DELIVERY advice and implementing measures for social distancing protocols, hand sanitiser stations, Westfield Road, Southam, CV47 0JH | 01926 815054 perspex screens at tills, additional cleaning of high frequency touch points in shops, and a 72 hour quarantine and sanitising procedure for donated goods. www.southamcountrystores.co.uk We need your support now more than ever before to help us continue funding our vital services to some of the most vulnerable people in our community.

We need good quality donations of clothing, household items, New & Used Cars and furniture which can be accepted by our Donation Centre Contract Hire & Lease at Avenue Farm. Visit theshakespearehospice.org.uk/AvenueFarm Professional Underwriters for more information. We are a family business and have been operating since 1984 PLEASE NOTE THE REVISED SHOP OPENING TIMES TUESDAY TO SATURDAY 10AM - 3PM from our base in Binton, Nr. Stratford upon Avon. For the safety of our customers and staff we will be accepting donations at the following times We offer all usual dealer facilities including: - General Donations (clothing, bric-a-brac, books) - between 9am & 10am • finance & part exchange - Large furniture donations - between 3pm & 4pm, by appointment only • purchasing of good quality car/van Unfortunately any donations brought to the shop outside these times will not be accepted directly from those who wish to dispose of vehicles For more information, or to book a time to donate large furniture, please • sourcing to order late registered or new cars and vans call 01789 205333

Registered Charity Number: 1064091. Unit 1, Avenue Farm, Stratford-upon- Call us on 01789 750839 or email: [email protected] Avon, CV37 0HR www.hartvehiclecontracts.co.uk

Cedar Lawn, Stratford Upon Avon Residential Care The Limes care home...... carrying on caring for members of Stratford’s community We understand that choosing the right care environment is an important decision, at MHA we care about your new home as much as you do. Working with older people for nearly 70 years, we have used our experience to develop a special service at Cedar Lawn offering: • residential care within a friendly home environment • a personal care package tailored to meet your individual needs • an onsite dedicated staff team to provide you with 24-hour care. To find out more about Cedar Lawn please phone us on: 01789 205882 Our email address is: The Limes Care Home, Alcester Road, Stratford-upon-Avon, CV37 6PH [email protected] 01789 267076 [email protected] Our office address is: Cedar Lawn, Cedar Close, Welcombe Road, Stratford-upon-Avon, wcs-care.co.uk /wcscare @WCS_Care Warwickshire CV37 6UP Registered charity number 1012788 Now taking admissions | No cases of Covid19 30 v www.stratford.gov.uk

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Speak to our expert solicitors to see how we can help 01789 443 378

Offering a full range of Law services.

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