Corporate Responsibility Report Summary 2013
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Corporate Responsibility Report Summary 2013 “ Alongside other interventions, an effective vaccine could really help reduce the burden of malaria for Africa.” Corporate Responsibility Report Summary 2013 1 About GSK Our mission Cover image GSK’s mission is to improve the Nahya Salim, a paediatrician and research scientist in Tanzania, Africa, has been quality of human life by enabling working on GSK’s RTS,S malaria vaccine trials at the Ifakara Health Institute people to do more, feel better, since 2007. She is currently overseeing trials of the new live longer. We are doing this by vaccine, as well as researching how malaria interacts with other diseases, such as developing innovative products intestinal worms, TB and HIV. and improving access to healthcare for patients around the world. This summary contains highlights from External recognition our performance across the four areas of our responsible business approach: Topped the biannual Access Became first company to be Achieved Bronze ranking in Health for all to Medicines Index since it awarded global certification to RobecoSAM’s 2014 Our Behaviour began in 2008 (the next index the Carbon Trust’s Water Sustainability Yearbook (based Our People is in 2014). REDUCING WATER Standard in recognition of our on 2013 submission), putting Our Planet YEAR ON YEAR year-on-year reductions in us in the top 10% The only healthcare company operational water use globally. of our industry. to be included in the CDP Your feedback counts Performance Leadership Index We welcome your feedback on our and the CDP Disclosure Member of FTSE4Good since Narrowly missed inclusion of responsible business performance and Leadership Index in 2013. 2004. the Dow Jones Sustainability reporting. Please contact us at Ranking in 2013 with a score [email protected]. You can also request of 81. to receive regular updates on our progress. Note to SB. Please keep coloured gradient on the buttons for both normal and rollover actions please. Corporate Responsibility Report Summary 2013 2 CEO’s statement As a global healthcare company, GSK can play an important role in meeting societal challenges. In 2013, we continued to develop innovative life-saving drugs Message from our CEO and work with partners to get medicines to the people that need them most. In 2013, we made new commitments to In 2013, we donated our four billionth tablet Our continued commitment to transparency increase transparency of our clinical of albendazole to treat intestinal worms and was also evident in our efforts to disclose research by announcing our support for the lymphatic filariasis – part of our long-term and address our environmental impacts. AllTrials campaign and becoming the first commitment to tackle neglected tropical We are the only healthcare company listed pharmaceutical company to commit to diseases – and delivered 862 million vaccine in both the CDP’s Disclosure Leadership publishing the detailed clinical study reports doses worldwide. We also strengthened our Index and its Performance Leadership Index for all of our medicines. In May, we were the global initiatives to tackle non-communicable in 2013, for our clear reporting and first in our industry to launch an online diseases such as cancer, diabetes, performance on climate impacts. system enabling researchers to request respiratory and heart disease. access to anonymised patient-level data My job as CEO is to deliver a healthy from our clinical trials. I am pleased that I am also delighted we achieved a company, and that is only possible with Over the past six years we have been some other companies have now also significant milestone for our malaria vaccine healthy employees. Our ground breaking making fundamental changes to deliver adopted this approach. candidate which demonstrated that it could Partnership for Prevention initiative will give innovation and access to our products potentially halve the number of malaria benefits-eligible employees and their for patients and customers, and improved We also announced plans to evolve the way cases in young children. This vaccine has families equal access to preventive and sustainable financial performance for we sell and market products to healthcare the potential to save hundreds of thousands basic healthcare benefits wherever they are our shareholders. professionals, to further align our activities of childrens’ lives and we plan to file for based. with the interests of patients and remove approval during 2014. We are committed to 2013 was the most productive period of even the perception of conflict of interest. making it available at a not-for-profit price. In 2014, we will continue to challenge our R&D output in the company’s history. Of the Specifically, we plan to stop direct business model at every level, to ensure we six major new medicine files we profiled at payments to healthcare professionals for There is no higher priority for me than the are responding to the needs of patients and the start of 2013, five were approved and speaking engagements and for attendance values-based conduct of our employees. meeting the wider expectations of society. we are expecting regulatory decisions for at medical conferences, and extend our US In the past few years, we have focused the remaining asset in this group in the first ‘Patient First’ programme globally, to on bringing to life our values and being half of 2014. In addition, we launched our decouple sales team remuneration from thoughtful about what they really mean new injectable quadrivalent flu vaccine in scrip generation. at a human level. the USA. Together, these new drugs offer patients a range of new treatment options We continue to expand access to our It is because of my strong belief in our and represent substantial opportunities for medicines to people living in the company’s values that the allegations made business growth. developing world. in China about the behaviour of some individuals were so disappointing. The Sir Andrew Witty We continue to take action to reform our During 2013, we signed a ground-breaking investigation into this matter by the Chief Executive Officer business model to meet the expectations of five-year partnership with Save the Children, authorities in China continues and we are society and deliver our mission, in line with to combine the resources and capabilities cooperating fully. As a company, we are our values. of our two organisations to help save the committed to learning the lessons and lives of one million children living in the taking all necessary action in relation to poorest countries in Africa. the outcome of this investigation. Note to SB. Please keep coloured gradient on the buttons for both normal and rollover actions please. Corporate Responsibility Report Summary 2013 3 Who we are GSK is a science-led global healthcare company that researches and manufactures a range of products to help people do more, feel better and live longer. As a global healthcare company, our Pharmaceuticals Vaccines Consumer healthcare commercial success depends on creating innovative new medicines, vaccines and healthcare products, and making these accessible to as many people who need them as possible. By doing this, we will be able to grow our business and provide benefits to patients, consumers, society, our employees and our shareholders. We put our values at the heart of every decision we make, and we commit to help £17.9bn 67% £3.4bn 13% £5.2bn 20% people do more, feel better, live longer. Turnover of Group Turnover of Group Turnover of Group We develop and make medicines to treat a Our vaccines business is one of the largest in We develop and market a range of broad range of conditions including: the world, producing more than 30 vaccines consumer health products based on respiratory disease, cancer, heart disease, for children and adults against a range of scientific innovation. We have brands in four bacterial and viral infections such as HIV, infectious diseases. In 2013, we delivered main categories: Total wellness, Oral care, lupus and skin conditions. 860 million vaccine doses, over 80% of them Nutrition and Skin health. for use in developing countries. Our values are Where we are Employees by region 2013 (%) Turnover by region 2013 (%) transparency, respect We have a significant global commercial 3 presence in more than 150 markets, with a 3 7 for people, integrity and 17 network of 86 manufacturing sites 7 £26.5bn 33 patient focus. worldwide, and R&D centres in the UK, USA, 2013 Group turnover Spain, Belgium and China. 38 25 39 28 USA USA Europe Europe EMAP EMAP Japan Japan Other Other Note to SB. Please keep coloured gradient on the buttons for both normal and rollover actions please. Corporate Responsibility Report Summary 2013 4 How we create value We are adapting our business model and pursuing a strategy that delivers sustainable performance through innovation and expanding access, driven by our values. Our mission Our strategic priorities – grow, deliver, Our business model Outputs We have a challenging and inspiring simplify – help us work towards our vision, We have a broadly-based and balanced Delivering innovation and maximising mission: to improve the quality of human life while enhancing business performance and business across pharmaceuticals, vaccines access to our products generates value by enabling people to do more, feel better, delivering sustainable growth. and consumer healthcare. At the core of our for patients, and society more widely. live longer. This mission gives us the business model are the concepts of innovation purpose to develop innovative medicines We focus on understanding the needs of and access. We create value by researching Our primary contribution is to make and products, and make them available to as patients, consumers and individual markets and manufacturing innovative and high products that provide benefits to patients many people who need them as possible.