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The Operator's Story Appendix
Railway and Transport Strategy Centre The Operator’s Story Appendix: London’s Story © World Bank / Imperial College London Property of the World Bank and the RTSC at Imperial College London Community of Metros CoMET The Operator’s Story: Notes from London Case Study Interviews February 2017 Purpose The purpose of this document is to provide a permanent record for the researchers of what was said by people interviewed for ‘The Operator’s Story’ in London. These notes are based upon 14 meetings between 6th-9th October 2015, plus one further meeting in January 2016. This document will ultimately form an appendix to the final report for ‘The Operator’s Story’ piece Although the findings have been arranged and structured by Imperial College London, they remain a collation of thoughts and statements from interviewees, and continue to be the opinions of those interviewed, rather than of Imperial College London. Prefacing the notes is a summary of Imperial College’s key findings based on comments made, which will be drawn out further in the final report for ‘The Operator’s Story’. Method This content is a collation in note form of views expressed in the interviews that were conducted for this study. Comments are not attributed to specific individuals, as agreed with the interviewees and TfL. However, in some cases it is noted that a comment was made by an individual external not employed by TfL (‘external commentator’), where it is appropriate to draw a distinction between views expressed by TfL themselves and those expressed about their organisation. -
Maintaining Rural Retail Networks: Best Practices Abroad and Their Implications for the US Postal Service. Report Number RISC
Cover Office of Inspector General | United States Postal Service RISC Report Maintaining Rural Retail Networks: Best Practices Abroad and their Implications for the U.S. Postal Service Report Number RISC-WP-20-003 | March 25, 2020 Table of Contents Cover Executive Summary ...................................................................................................................................... 1 Observations .................................................................................................................................................... 3 Introduction .................................................................................................................................................. 3 Background: Rural Trends that Affect Postal Providers ........................................................... 3 Government Policies Shape the Size and Mission of Rural Postal Networks .................. 4 Government Subsidies for Postal Retail Services ........................................................................ 6 Strategies to Reduce the Cost of Rural Retail Networks ......................................................... 8 Strategies to Produce More Revenue from Rural Outlets ....................................................... 13 Conclusion .................................................................................................................................................... 16 Appendices ..................................................................................................................................................... -
Cost-Benefit Analysis of Rural Post Office Branches
COST-BENEFIT ANALYSIS OF RURAL POST OFFICE BRANCHES A Final Report to the Postal Services Commission Prepared by NERA and RAND Europe June 2003 London Project Team: NERA John Dodgson Michael Spackman Leela Barham RAND Europe Andrew Daly Charlene Rohr Peter Burge 15 Stratford Place London W1C 1BE Tel: (+44) 20 7659 8500 Fax: (+44) 20 7659 8501 Web: http://www.nera.com An MMC Company ACKNOWLEDGEMENTS We would like to thank Postcomm, Post Office Ltd and, last but certainly not least, the many individuals who contributed to our survey of households in rural areas. All responsibility for the contents of this report and the conclusions reached rests with NERA. TABLE OF CONTENTS ACKNOWLEDGEMENTS EXECUTIVE SUMMARY i 1. INTRODUCTION 1 1.1. Study Brief 1 1.2. Our Terms of Reference 1 1.3. The Structure of this Report 2 2. THE RURAL POST OFFICE NETWORK 5 2.1. Introduction 5 2.2. Number and Type of Rural Post Office Branches 5 2.3. Services Provided by Rural Post Office Branches 8 2.4. Use and Accessibility of Rural Post Office Branches 11 2.5. The Role and Importance of Rural Post Offices 14 2.6. Threats to Rural Post Office Branches and Responses 18 3. THE CHOICE MODELLING APPROACH TO THE VALUATION OF BENEFITS 23 3.1. Introduction 23 3.2. The Choice Modelling Approach 23 3.3. The Survey Questionnaire 24 3.4. Household Selection 26 3.5. Selection of Interview Locations 27 3.6. Conduct of the Surveys 30 4. USE OF RURAL POST OFFICE SERVICES 33 4.1. -
'Ungovernable'? Financialisation and the Governance Of
Governing the ‘ungovernable’? Financialisation and the governance of transport infrastructure in the London ‘global city-region’ February 2018 Peter O’Briena* Andy Pikea and John Tomaneyb aCentre for Urban and Regional Development Studies (CURDS), Newcastle University, Newcastle upon Tyne, UK NE1 7RU. Email: peter.o’[email protected]; [email protected] bBartlett School of Planning, University College London, Bartlett School of Planning, University College London, 620 Central House, 14 Upper Woburn Place, London, UK WC1H 0NN. Email: [email protected] *Corresponding author 1 Abstract The governance of infrastructure funding and financing at the city-region scale is a critical aspect of the continued search for mechanisms to channel investment into the urban landscape. In the context of the global financial crisis, austerity and uneven growth, national, sub-national and local state actors are being compelled to adopt the increasingly speculative activities of urban entrepreneurialism to attract new capital, develop ‘innovative’ financial instruments and models, and establish new or reform existing institutional arrangements for urban infrastructure governance. Amidst concerns about the claimed ‘ungovernability’ of ‘global’ cities and city-regions, governing urban infrastructure funding and financing has become an acute issue. Infrastructure renewal and development are interpreted as integral to urban growth, especially to underpin the size and scale of large cities and their significant contributions within national economies. Yet, oovercoming fragmented local jurisdictions to improve the governance and economic, social and environmental development of major metropolitan areas remains a challenge. The complex, and sometimes conflicting and contested inter-relationships at stake raise important questions about the role of the state in wrestling with entrepreneurial and managerialist governance imperatives. -
Cure Alzheimer's Fund and Rotary Co-Fund Research on Women And
QUARTERLY REPORT: 3RD QUARTER 2016 Q3 2016 INSIDE THIS REPORT Milestone Research Year Cure Alzheimer’s Fund and 3 Do You Remember? Rotary Co-Fund Research 3 on Women and Alzheimer’s CaringKind Support 3 Cure Alzheimer’s Fund and Rotary joined forces this fall to fund research Not Your Average Night into why women are more likely to get Alzheimer’s disease than men. at Yankee Stadium The two organizations granted a total of $375,000 to the lab of Rudy 4 Tanzi, Ph.D., at Massachusetts General Hospital. Tanzi, who serves as Women Against Alzheimer’s the Research Consortium chair for Cure Alzheimer’s Fund, will analyze 4 existing databases of Alzheimer’s family genomes to identify gene Remembering Bob Kiley variants that impact risk differently for women than for men. 4 The Alzheimer’s Women and Alzheimer’s Reading Room Of the 5.4 million Americans living with Alzheimer’s disease, nearly two-thirds are women. While researchers and clinicians have observed this phenomenon for some 4 time, the reasons why incidence among women is greater are unknown, and little Cure Alzheimer’s Fund research has been done to determine possible genetic underpinnings. Women do Heroes have a longer expected lifespan than men, but this difference alone does not explain the observed imbalance in incidence of the disease. At age 65, women face twice the 5 & 6 lifetime risk of developing Alzheimer’s than men. At 75, their risk is nearly threefold. State of the Mind Women also exhibit faster cognitive decline than do men. In one study, women with 8 mild cognitive impairment, a diagnosis that often precedes Alzheimer’s, increased their rate of cognitive errors faster than did their male counterparts when tested over several years. -
Ppps Transport for London (Tfl) Originally Set up Nearly One Quarter of the UK’S Entire PPP Programme
1. Case studies 1.1. Case study: London Transport – the economic advantages of re-municipalising PPPs Transport for London (TfL) originally set up nearly one quarter of the UK’s entire PPP programme. Nearly all of these PPPs have now been terminated. Between 1996 and 2005 ten PPPs were set up for various developments of the underground and light rail public transport systems in London. The three largest PPPs were set up in 2003, for the renovation and maintenance of the entire London underground railway system. These were awarded to two large private consortia, Metronet and Tubelines, under PPP contracts worth over £17 billion (USD $26 billion). TfL and the government guaranteed 95 per cent of all the debt raised by the consortia to finance the PPPs. These PPPs were set up despite strong opposition from the elected London mayor and assembly and their professional advisers, who wanted the work to be done by direct labour, financed by issuing bonds. The first terminations happened in 2007 following the collapse of Metronet, which held two of the PPP contracts. Metronet was unable to manage the work within the amount budgeted in the PPP, and ran up a deficit of over £1 billion. TfL refused to provide an extra subsidy to cover this loss, and Metronet went bankrupt, although its shareholders had already received generous dividends. The overall cost to the taxpayer of this collapse was estimated at between £170 million and £410 million. The final report on the PPP stated, “The legacy left by Metronet’s former shareholders was one of poor programme management and system integration, ineffective cost control, a lack of forward planning and inefficient fiscal management.”1 The UK parliament’s Transport Committee summarized the lessons in a series of damning statements: “It is difficult to lend any credence to the assertion that the Metronet PPP contracts were effective in transferring risk from the public to the private sector. -
SRN Brochure
The Security & Resilience Network Reactive │Proactive │Adaptive Who We Are About Us Pioneered by London First, the Security & Re- Events silience Network is dedicated to helping Lon- don's private sector become more resilient to the growing number of social, physical and technological challenges that have developed Engagement Leadership within this global city. Exchange The Security & Resilience Network supports the view that resilience is not purely about reacting to crises and challeng- es but, rather, requires a proactive and adaptive approach. If The Security & Resilience businesses are to become truly resilient they need to improve Network their knowledge around potential threats and develop strate- gies and capabilities that will allow them not only to withstand shocks and stresses but also to emerge even stronger. London Intelligence Metropolitan Network That's where we come in… With London First representing companies that generate a quarter of London’s GDP, the Security and Resilience Net- work within London First is uniquely placed to help organisa- tions improve their security and resilience by collaborating with official government departments, police and law-en- forcement agencies to build stronger partnerships and learn from best practice. 2 The Network The Security & Resilience Network sits within the larger • Developing a series of events and activities that raise membership of London First, which is made up of 263 organi- awareness of social, physical, technological and opera- sations across the capital. Together, we are able to represent tional challenges to business and support dialogue with a broad base of London's businesses and effectively address public sector organisations. their concerns around security and resilience. -
Report of the 7 July Review Committee
cover2.qxd 5/26/06 3:41 pm Page 1 Report of the 7 July Review Committee - Volume 2 Volume - Committee Report of the 7 July Review Report of the 7 July Review Committee Volume 2: Views and information from organisations Greater London Authority City Hall The Queen’s Walk More London London SE1 2AA www.london.gov.uk Enquiries 020 7983 4100 June 2006 Minicom 020 7983 4458 LA/May 06/SD D&P Volume 2: Views and information from organisations Contents Page Transcript of hearing on 3 November 2005 3 Transport for London, Metropolitan Police Service, City of London Police, British Transport Police, London Fire Brigade and London Ambulance Service Transcript of hearing on 1 December 2005 Telecommunications companies: BT, O2, Vodafone, Cable & Wireless 61 Communication with businesses: London Chamber of Commerce & Industry 90 and Metropolitan Police Service Transcript of hearing on 11 January 2006 Local authorities: Croydon Council (Local Authority Gold on 7 July), Camden 109 Council, Tower Hamlets Council and Westminster City Council Health Service: NHS London, Barts & the London NHS Trust, Great Ormond 122 Street Hospital, Royal London Hospital and Royal College of Nursing Media: Sky News, BBC News, BBC London, ITV News, LBC News & Heart 132 106.2, Capital Radio and London Media Emergency Forum, Evening Standard, The Times Transcript of hearing on 1 March 2006 147 Ken Livingstone, Mayor of London Sir Ian Blair, Metropolitan Police Commissioner Written submissions from organisations Metropolitan Police 167 City of London Police 175 London Fire Brigade -
London Assembly (Plenary) – 13 June 2007
Appendix 3 London Assembly (Plenary) – 13 June 2007 Consultancy Agreement between Transport for London and Bob Kiley – Question and Answer Session with the Chair of the Transport for London Board Sally Hamwee (Chair): We now move to questions to the Mayor in his capacity as Chair of Transport for London. The lead off question from me is to ask you if you can tell us the purpose of the consultancy agreement between TfL and Bob Kiley, and how it offers value for money? Ken Livingstone (Mayor of London/Chair of the Transport for London Board): When Bob Kiley decided that he intended to retire, I was determined that we should retain his advice. He has, I think, certainly in the English speaking world, a reputation as being the most successful transport operator over a period of some decades, and the record he had in terms of turning round a pretty dysfunctional transport system in London speaks for itself. We were also coming up to the negotiations for the second tranche of the PPP (Public Private Partnership) contracts, and I certainly wished to have him advising us on that. We particularly wanted his continuing advice on the issue of Crossrail, but also just on day-to-day other issues. I think I have told the Assembly before that when I was getting wholly conflicting advice about the level of cost overruns that should be budgeted for in the Olympics, I could have commissioned Parsons Brinckerhoff or KPMG, no doubt, for tens if not hundreds of thousands of pounds to give advice. -
Is Diversification the Answer to Mail Woes? the Experience of International Posts
Is Diversification the Answer to Mail Woes? The Experience of International Posts Final Report February 2010 Notice of Confidentiality and Non-Disclosure This document contains pre-decisional opinions, advice, and recommendations that are offered as part of the deliberations necessary to the formulation of postal policy. It is protected from disclosure pursuant to the Deliberative Process Privilege It also contains commercially sensitive and confidential business/proprietary information that is likewise protected from disclosure by other applicable privileges. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from Accenture Diversification of International Posts 1 About this document This document was prepared by Accenture at the request of the U.S. Postal Service This report is based on a review of the experience of international posts with diversification outside of mail 1, complemented by Accenture’s postal industry experience and research. It was prepared with the intent to help inform discussions on the U.S. Postal Service future growth opportunities While looking at how other posts are responding to the growing decline in mail volumes provides valuable insights, this report does not intend to provide recommendations on the U.S. Postal Service specific situation In particular, the reasons for success or failures as experienced by others posts can be rooted in a wide range of factors, among which are: market conditions, the specific situation of a given post, or the effectiveness in executing their respective diversification strategies Therefore, while this report provides a collective overview of what other posts have done to grow their revenue outside of mail, it does not intend to provide an analysis of the U.S. -
On the 24Th November, Mr
A3 THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA OVERVIEW AND SCRUTINY COMMITTEE ON ENVIRONMENTAL SERVICES, ENVIRONMENTAL HEALTH AND PLANNING POLICY – 15 DECEMBER 2003 REPORT BY THE DEPUTY LEADER AND CABINET MEMBER FOR PLANNING POLICY AND TRANSPORTATION CABINET MEMBER REPORT ON CURRENT ISSUES The following are matters of current and future business. I will not be present at the Committee meeting but officers can provide additional information on the night. FOR INFORMATION Since the last meeting: 1. CONGESTION CHARGE ZONE – PROPOSED EXTENSION 1.1 On 24 th November Mr Swinburne and I gave evidence to a meeting of the Greater London Authority’s Transport Committee, which was considering the Mayor of London’s proposed extension of the Congestion Charging Scheme. The Committee was reminded of the Council’s view that proposals to extend the zone to the west were premature and that if the scheme were extended it should include the entire Royal Borough. The Council believes that any proposed extension should only be considered as part of the planned major review of the Transport Strategy, taking into account wider issues such as the London Plan and the Mayor of London’s Air Quality Strategy. 1.2 The following arguments were also presented to the Transport Committee: • TfL have published no empirical research on the scheme’s impact on businesses. To have any credibility this must include the vital Christmas and New Year sales data, which are unlikely to be available until after the consultation period. • The current option merely replicates the solution produced for central London by TfL, who have adopted a one size fits all model regardless of the different circumstances. -
Postal Services in Scotland
House of Commons Scottish Affairs Committee Postal Services in Scotland First Report of Session 2010–11 Volume I: Report, together with formal minutes, published on 30 December 2010. Volume II: Oral and written evidence, published on 9 January 2011. Ordered by the House of Commons to be printed 21 December 2010 HC 669 (-I and –II) Published on 9 January 2011 by authority of the House of Commons London: The Stationery Office Limited £17.50 The Scottish Affairs Committee The Scottish Affairs Committee is appointed by the House of Commons to examine the expenditure, administration, and policy of the Scotland Office (including (i) relations with the Scottish Parliament and (ii) administration and expenditure of the offices of the Advocate General for Scotland (but excluding individual cases and advice given within government by the Advocate General)). Current membership Mr Ian Davidson (Labour/Co-op, Glasgow South West) (Chair) Fiona Bruce (Conservative, Congleton) Mike Freer (Conservative, Finchley and Golders Green) Cathy Jamieson (Labour/Co-op, Kilmarnock and Loudoun) Jim McGovern (Labour, Dundee West) David Mowat (Conservative, Warrington South) Fiona O’Donnell (Labour, East Lothian) Simon Reevell (Conservative, Dewsbury) Mr Alan Reid (Liberal Democrat, Argyll and Bute) Lindsay Roy (Labour, Glenrothes) Dr Eilidh Whiteford (Scottish National Party, Banff and Buchan) The following members were also members of the committee during the Parliament: Mark Menzies (Conservative, Fylde) Julian Smith (Conservative, Skipton and Ripon) Powers The committee is one of the departmental select committees, the powers of which are set out in House of Commons Standing Orders, principally in SO No. 152. These are available on the Internet via www.parliament.uk.