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LSMS 8.X Maintenance Manual

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LSMS 8.X Maintenance Manual LSMS 8.X Maintenance Manual Table of Chapters Table of Contents List of Figures List of Tables Chapter 1. Introduction Chapter 2. LSMS Overview Chapter 3. Routine Procedures Chapter 4. Preventive Maintenance Chapter 5. Restarting Software Processes Chapter 6. Managing Server Status Chapter 7. Recovering from Site Failures Chapter 8. Verifying Recovery Appendix A. Commands Appendix B. Automatic Monitoring of Events Appendix C. Downloading Files from an NPAC to the LSMS Appendix D. Worksheets Appendix E. Query Server Maintenance Procedures Index 910-2338-001 Rev B, March 2006 Table of Chapters 910-2338-001 Rev B, March 2006 Tekelec LSMS Release 8.X Maintenance Manual 910-2338-001 Revision B March 2006 Copyright© 2005, 2006 Tekelec. All Rights Reserved Printed in U.S.A. Notice Information in this documentation is subject to change without notice. Unauthorized use or copying of this documentation can result in civil or criminal penalties. Any export of Tekelec products is subject to the export controls of the United States and the other countries where Tekelec has operations. No part of this documentation may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying or recording, for any purpose without the express written permission of an authorized representative of Tekelec. Other product names used herein are for identification purposes only, and may be trademarks of their respective companies. Trademarks The Tekelec logo, EAGLE, G-Flex, G-Port, IP7, IP7Edge, IP7 Secure Gateway, and TALI are registered trademarks of Tekelec. TekServer is a trademark of Tekelec. All other trademarks are the property of their respective owners. Patents This product is covered by one or more of the following U.S. and foreign patents: U.S. Patent Numbers: 5,008,929, 5,953,404, 6,167,129, 6,324,183, 6,327,350, 6,456,845, 6,606,379, 6,639,981, 6,647,113, 6,662,017, 6,735,441, 6,745,041, 6,765,990, 6,795,546, 6,819,932, 6,836,477, 6,839,423, 6,885,872, 6,901,262, 6,914,973, 6,940,866, 6,944,184, 6,954,526, 6,954,794, 6,959,076, 6,965,592, 6,967,956, 6,968,048, 6,970,542 Ordering Information Additional copies of this document can be ordered from: Tekelec Network Signaling Group Attention: Central Logistics 5200 Paramount Parkway Morrisville, North Carolina, 27560 Or e-mail your request to [email protected]. Table of Contents Chapter 1. Introduction Overview ................................................................................................................. 1-2 Scope and Audience .............................................................................................. 1-2 What’s New in This Release ................................................................................. 1-2 What’s New in This Manual ................................................................................ 1-3 Different Device Numbers ............................................................................. 1-3 No Administration Console ........................................................................... 1-3 Backup Changes .............................................................................................. 1-3 Restoration Changes ....................................................................................... 1-4 High Availability Changes ............................................................................ 1-4 Path Changes ................................................................................................... 1-4 Compatibility .......................................................................................................... 1-5 Manual Organization ............................................................................................ 1-5 Related Publications .............................................................................................. 1-6 Documentation Packaging and Updates ............................................................ 1-8 Documentation Admonishments ........................................................................ 1-8 Customer Care Center ........................................................................................... 1-9 Emergency Response ...................................................................................... 1-9 Using a System Maintenance Log ..................................................................... 1-10 List of Acronyms .................................................................................................. 1-12 Chapter 2. LSMS Overview Introduction ............................................................................................................ 2-3 LSMS System Architecture ................................................................................... 2-4 LSMS Connectivity ................................................................................................ 2-5 LSMS Hardware Overview .................................................................................. 2-6 T1100 Application Server ............................................................................... 2-6 Network Attached Storage ............................................................................ 2-7 DC LSMS Hardware Overview ................................................................... 2-12 AC LSMS Hardware Overview .................................................................. 2-17 LSMS Software Overview .................................................................................. 2-19 Operating System Layer ............................................................................... 2-19 Base Platform Software ................................................................................ 2-20 Support/Base Utilities Components .......................................................... 2-20 910-2338-001 Rev B, March 2006 i Table of Contents LSMS Applications ........................................................................................2-22 Overview of High Availability ..........................................................................2-26 Hardware Redundancies ..............................................................................2-26 Software Availability Design .......................................................................2-28 Enhancing High Availability with a Shadow LSMS .......................................2-29 Understanding the Surveillance Feature ..........................................................2-29 Configuring a Customer-Provided Administration Console .................2-31 Controlling the Surveillance Feature ..........................................................2-31 Understanding Surveillance Notifications ................................................2-33 Logging Surveillance Notifications ............................................................2-33 Understanding the Service Assurance Feature ...............................................2-33 Service Assurance Terminology ..................................................................2-35 Interface Implementation .............................................................................2-35 Number of Associations Per Service Assurance System .........................2-36 Notification Upon Loss of Association ......................................................2-37 Understanding the SNMP Agent Process ........................................................2-37 Overview of SNMP Protocols ......................................................................2-37 The LSMS SNMP Agent Implementation ..................................................2-38 Configuring the SNMP Agent .....................................................................2-38 Controlling the SNMP Agent ......................................................................2-38 Logging SNMP Agent Actions ....................................................................2-40 Chapter 3. Routine Procedures Introduction ............................................................................................................3-3 Using Login Sessions .............................................................................................3-3 Support of Multiple Users ..............................................................................3-3 Establishing Login Sessions ...........................................................................3-4 Logging In to LSMS Server Command Line ...............................................3-4 Logging in from One Server to the Mate’s Command Line ......................3-7 Starting an LSMS GUI Session ......................................................................3-9 Logging Into the LSMS Console Window .................................................3-12 Modifying Title Bar in LSMS Console Window .......................................3-15 Command Line Interface Utility .................................................................3-15 Powering On the LSMS .......................................................................................3-17 Powering Off the LSMS ......................................................................................3-18 Accessing LSMS through a Dial-In Connection ..............................................3-20 Managing the System Clock ...............................................................................3-20 Automatically Controlling the LSMS Time Using NTP ..........................3-21 ii 910-2338-001 Rev
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