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What Is Required to Use a Cellcast Mobile Widget with a Blackberry

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What Is Required to Use a Cellcast Mobile Widget with a Blackberry CellCast® Widget for BlackBerry Guide for Installation and Usage OnPoint Digital, Inc. | 200 Blue Fin Circle, Suite 2 | Savannah, GA 31410 USA | Telephone 1-912-898-9202 | www.mlearning.com CellCast® Widget for BlackBerry Prerequisites – What is required to use a CellCast Widget on BlackBerry® smartphones? In order to install and manage mobile-ready content on a supported BlackBerry® smartphone device, please confirm you have the following before installing your CellCast Widget: • BlackBerry Smartphone - A media-enabled RIM device including any of the following: BlackBerry® World Phone™/8800 Series, BlackBerry® Pearl™/8100 Series, BlackBerry® Curve™/8300 Series, BlackBerry® Curve/8900 Series, BlackBerry® Bold/9000 Series, BlackBerry® Storm & Storm2/95xx Series (requires alternative build), BlackBerry® Tour™/9600 Series, and BlackBerry® Bold/9700 Series smartphones equipped/enabled with the specifications shown below. • An installed microSD card – we strongly recommend selecting a 2GB or larger microSD card. If you don’t already have a microSD card, you can obtain one at virtually any wireless phone store or electronics retailer. We recommend checking pricing from an online retailer such as Amazon.com where you can purchase a high capacity card for under US$25. Any content stored in device memory or your microSD card can be automatically encrypted and secured against theft or forwarding using standard BBOS features. • BlackBerry Device Software 4.2.2 or higher. To check what version you have, select Options from the device’s main menu, and then select About from the options list. Both the device name and version will be displayed. Select advanced media capture and social networking features may require newer BlackBerry Device Software and may not be supported on older BlackBerry wireless handhelds. • Mobile Network or Wi-Fi access – to sync media to your device, you must have mobile data network coverage, BES connection (for enterprise customers) or a Wi-Fi-enabled smartphone with access to an active Wi-Fi network. However, once media is synced and downloaded, it resides on your device and can be played back at any time regardless of network or Wi-Fi availability. Note: If your BlackBerry is connected to a corporate network via a BES, you may need to disable SSL support if your corporate BES doesn’t have an SSL certificate to talk to the public Internet – see section XX of this document for more information. OnPoint Digital, Inc. | 200 Blue Fin Circle, Suite 2 | Savannah, GA 31410 USA | Telephone 1-912-898-9202 | www.mlearning.com 2 CellCast® Widget for BlackBerry PART 1: How to manually install the CellCast Widget on a BlackBerry smartphone. 1. Install the microSD Card in Your BlackBerry Smartphone (HIGHLY RECOMMENDED). To do this, turn the smartphone off, install the microSD card, and power the device back on. This release of the CellCast Widget permits application installation and content storage on local BlackBerry device storage but we highly recommend utilizing expansion memory if permitted by your organization’s IT/Information Security team. 2. Activate (or Create) your CellCast Account. New users will receive a New CellCast Account Instructions email containing your account credentials and access information; this email will either come from your CellCast Administrator or is sent to you directly as a result of you completing the CellCast Self-Registration web form provided to you. After installing the CellCast Widget on your BlackBerry, you’ll need to input your verified credentials to activate your CellCast account and enable synchronization from your BlackBerry smartphone to the CellCast Server. 3. Accessing CellCast Widget Software. Using your BlackBerry smartphone, open the main Browser from the device menu - this browser must be used for the installation. Press the smartphone Menu key and select “Go To”. Delete the “www” expression in the “Go To” field and enter the following URL into the field provided: a. https://content.mlearning.com/bbwidget - For all supported BlackBerry devices (except for BlackBerry Storm and Storm2 wireless handhelds). b. https://opmobile.com/stormtest - Special build for BlackBerry Storm and Storm2 95x0 wireless handheld devices. 4. Downloading & Installing Software. A new mobile friendly web page will appear that contains instructions and a hyperlink to access the latest production release/version of the CellCast Widget for BlackBerry; click the displayed link to start downloading the CellCast Widget package and begin the installation process. After the software has downloaded (about 1-2 minutes depending upon your connection speed and/or wireless network), select and click either the “OK” or “Run” option to complete the installation. OnPoint Digital, Inc. | 200 Blue Fin Circle, Suite 2 | Savannah, GA 31410 USA | Telephone 1-912-898-9202 | www.mlearning.com 3 CellCast® Widget for BlackBerry 5. Starting Up. After successfully completing the installation process, your BlackBerry’s desktop will now contain a new OnPoint CellCast icon either on your BlackBerry desktop or in the “Downloads” folder (as shown below). Move your cursor to select the CellCast icon and click the trackball to launch the CellCast application. or 6. Branding Screen. The first time you enter the CellCast Widget, you’ll see a generic OnPoint branding/splash screen of a purple archer (as shown below); this splash screen will be replaced momentarily with organizational-specific branding after your first device sync has been completed (see examples below). 7. Accepting the EULA. If this is your first time installing the CellCast Widget, you will be asked to read and accept our End User License Agreement (EULA). After reading the agreement, press the menu key and “Accept EULA” to proceed with the installation. OnPoint Digital, Inc. | 200 Blue Fin Circle, Suite 2 | Savannah, GA 31410 USA | Telephone 1-912-898-9202 | www.mlearning.com 4 CellCast® Widget for BlackBerry 8. Security Settings. Also applying to your first time installing the CellCast Widget, you will be prompted to accept application-specific security permissions requesting you grant permission for the CellCast Widget to access the CellCast Server (and your microSD card if installed) using on-device connections and services. NOTE: for RIM-specific reasons, you’ll likely be asked to “Allow”/accept these permissions TWICE as well! Each time you’re presented with the Permissions screen, set the value for each displayed option to “Allow” and then press the BlackBerry Menu Key and select “Save” to commit your updates. 9. Account Settings. Next, you’ll need to update your Account Settings as supplied in your Welcome email. All learning assignments and record keeping are directly associated with a specific user account in the CellCast database. Accordingly, each person must update their account settings with their personalized access credentials in order to begin interacting with the CellCast Server. At the very highest level, you’ll need to add/confirm your OnPoint Server address, Username and Password then save these parameters. To access any of these account parameters again in the future, click the Menu key on your BlackBerry (to the left of your trackball) and select/click the Account Settings option. Click the BlackBerry Menu key to “Save” your changes. YOUR CREDENTIALS SHOULD BE SET AS FOLLOWS: o Server = content.mlearning.com o User Name = As provided/generally: firstname.lastname (e.g., “john.smith” = “John Smith”) or email address if you used a self-registration web page to create your CellCast account. o Password = As provided/generally: 12345 or as you defined it during self registration (your actual password will not be displayed after you enter it; you’ll only see a series of “*” characters). o Select Language = Ignore this setting unless you’ve been instructed otherwise! o Update Interval (seconds) = Ignore this setting! OnPoint Digital, Inc. | 200 Blue Fin Circle, Suite 2 | Savannah, GA 31410 USA | Telephone 1-912-898-9202 | www.mlearning.com 5 CellCast® Widget for BlackBerry 10. Advanced Settings. After updating your Account Settings, you should begin to notice the CellCast Widget attempting communications with the CellCast Server, and see a message that says “Verifying Account Settings” provided your BlackBerry and carrier use standard communications methods, you’ll soon see your Assignments and Messages counters incrementing upward reflecting your initial content is now syncing to your BlackBerry device. If you’re not seeing any sync activity, you’ll need to check/update your “Connection Settings” by clicking the “Menu” key on your BlackBerry, then selecting the “Advanced Settings” option, then scrolling down the list of displayed options to the “Connections Settings” section as shown below. For most users (AT&T, Sprint & US Cellular in United States, Rogers, Telus & Bell Canada in Canada, Optus, Telstra& Vodafone in Australia, etc.), the defaulted “Automatically Select Connection” option should work fine; if not, cycle through the other logical options presented, then save your selection and determine if that option works by returning to the CellCast Main Menu and viewing whether or not you see your Assignments counter is incrementing upward. IF YOU ARE A T-MOBILE OR A VERIZON WIRELESS USER AND RESIDE IN THE USA AND YOUR BLACKBERRY DOES NOT COMMUNICATE THROUGH A BLACKBERRY ENTERPRISE SERVER/”BES”, SELECT THE “Use BIS Connection” OPTION. 11. Testing Your Connection Settings (Optional). To assist in troubleshooting connection issues between your
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