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Chestermere Seniors’ Resource Handbook EMERGENCY SERVICES IN CASE OF EMERGENCY, CALL 911 Ambulance • Fire • Police Hearing Impaired Emergencies • Ambulance ........................................................ 403-268-3673 • Fire .................................................................... 403-233-2210 • Police ................................................................ 403-265-7392 Chestermere Emergency Management Agency 403-207-7050 CHEMA coordinates disaster assistance and relief efforts in the event of a city-wide emergency. Chestermere Utilities Emergency Numbers • Gas - ATCO 24/7 ............................................. 1-800-511-3447 If you smell natural gas or have no heat in your home. • Electricity - FortisAlberta 24/7 .......................... 403-310-9473 Check the outage map on the website first. • Water/sewer - EPCOR Trouble line ................ 1-888-775-6677 Poison Centre (Alberta Health Services) 1-800-332-1414 * * * * * * Centre for Suicide Prevention 24/7 help line: 1-833-456-4566 (Calgary) or text 4564 (2-10 p.m.) Distress Centre 24/7 Crisis Line: 403-266-4357 (Calgary) distresscentre.com [email protected] Kerby Elder Abuse (To report or get info) 403-705-3250 (Calgary) Mental Health Help Line 24/7 help line: 1-877-303-2642 (Alberta Health Services) Table of Contents EMERGENCY SERVICES ......................................Pull-out sheet CITY OF CHESTERMERE - HANDY NUMBERS ......................... 1 ADVOCACY & SUPPORT GROUPS ......................................... 3 ARTS, CULTURE & ENTERTAINMENT ..................................... 5 CHURCHES & RELIGIOUS ORGANIZATIONS ........................... 6 CRISIS RESOURCES ............................................................... 7 EDUCATION ......................................................................... 8 FINANCE (Financial Assistance) ............................................ 9 • Chestermere Resources .................................................9 • Government Resources................................................10 FINANCIAL SERVICES ..........................................................12 FOOD .................................................................................12 • Grocery Stores .............................................................14 FUNERAL SERVICES .............................................................14 GETTING INVOLVED ............................................................15 GOVERNMENT REPRESENTATIVES .......................................16 • Federal .........................................................................16 • Provincial .....................................................................16 • Municipal .....................................................................17 HOME SERVICES & BUILDING ..............................................17 HOUSING ............................................................................18 • Government of Alberta Assistance ..............................18 • Government of Canada Assistance ..............................19 • Kerby Housing Directory ..............................................20 • Other ...........................................................................20 LEGAL .................................................................................21 • Lawyers ........................................................................21 • Commissioner for Oaths & Notary Public ....................22 MEDICAL & WELLNESS ........................................................23 • Calgary Rural Primary Care Network (CRPCN) .............23 • Chestermere Resources ...............................................24 • Government Assistance ...............................................25 • Addictions Support Groups ..........................................27 • Audiology .....................................................................28 • Chiropractic Services ....................................................28 • Dental Offices...............................................................28 • Optometry Services .....................................................29 • Physiotherapy & Massage ............................................29 • Wellness .......................................................................30 MOVERS .............................................................................31 NEWS & INFORMATION ......................................................31 PET SERVICES ......................................................................32 PHARMACIES ......................................................................33 POSTAL SERVICE .................................................................33 RECREATION & ACTIVE LIVING ............................................34 • Boats, Beaches & Parks ................................................34 • City of Chestermere .....................................................34 • Fitness ..........................................................................35 • Golf ..............................................................................35 SENIORS' GROUPS ..............................................................36 TRANSLATION & IMMIGRATION SERVICES ..........................37 TRANSPORTATION ..............................................................37 VETERANS SERVICES ...........................................................38 OTHER SOURCES OF INFORMATION/PUBLICATIONS ............39 Chestermere Seniors’ Resource Handbook Page 1 CITY OF CHESTERMERE - HANDY NUMBERS City Hall 403-207-7050 105 Marina Road Chestermere.ca For concerns on enforcement, roads or parks, see website. For communications or website issues, call 587-223-9062 or email [email protected]. Ambulance & Fire • Ambulance ................................................... 403-261-4000 Hearing impaired ................................... 403-268-3673 • Fire ............................................................... 403-272-9878 Hearing impaired ................................... 403-233-2210 • Police - Hearing impaired ............................. 403-265-7392 Local RCMP • Non emergency ........................................... 403-204-8777 • Complaint line .............................................. 403-204-8900 • Victim Services Strathmore.......................... 403-934-6552 Recycling 403-207-2807 281107 Township Road 243 [email protected] The City offers recycling drop-off at the Public Works yard. Miscellaneous, electronics, paper, cardboard, glass. East Hills Bottle Depot, Calgary 403-907-1162 Utilities 403-207-7070 [email protected] chestermere.ca/977/Utilities • Gas - ATCO 24/7 .......................................1-800-511-3447 If you smell natural gas or have no heat in your home, call. • Electricity - FortisAlberta 24/7 .................... 403-310-9473 Check the outage map on the website first. • Water/sewer - EPCOR Trouble line ...........1-888-775-6677 Chestermere Seniors’ Resource Handbook Page 2 Social Services Chestermere Addictions & Mental Health 403-365-5400 288 Kinniburgh Blvd (Chestermere Community Health Ctr) Appointments: call Access Mental Health at 403-943-1500 Chestermere Community Services chestermere.ca • Seniors Coordinator .................................... 403-804-0817 • Parent and Caregiver Support (PCSS) .......... 403-207-7050 Reach out for free, individualized support. Connect with a Caregiver Support Facilitator. Call 403-207-7050 or email [email protected]. Family & Community Resource Centre 403-207-7079 [email protected] The FCRC can solve a variety of problems and direct you to resources for help. This is a free, confidential service that offers assistance with basic needs support and information, and referrals to local supports and resources. Family & Community Support Services 403-207-7050 [email protected] A range of services needed from at-home help for seniors, crisis and helplines, food security issues, emotional and mental health counselling or any other identified community issues. Chestermere Seniors’ Resource Handbook Page 3 ADVOCACY & SUPPORT GROUPS Advocacy groups communicate with seniors and speak on their behalf with political, economic and social institutions to influence decisions and recommend programs and actions that support the health and welfare of older persons. Alberta Association on Gerontology (AAG) albertaaging.ca [email protected] Gerontology is the study of aging: biological, psychological, sociological, health, and economic aspects of aging. AAG is a province-wide interdisciplinary organization that seeks to enhance the lives of the aging population through support of persons involved in and concerned with gerontology. AAG seeks to provide a vehicle for networking among individuals and organizations interested in gerontology in Alberta and to stimulate the development of opportunities that enhance the knowledge and practice of Albertans interested in gerontology. Alberta Council on Aging (ACA) 1-888-423-9666 PO Box 62099, Edmonton, AB T5M 4B5 acaging.ca [email protected] To report abuse or for information call 310-1818. The ACA is an independent non-profit charitable organization that meets with the Ministry of Seniors & Housing stakeholder groups to discuss what it hears from the public, as well as how government and the senior-serving sector is mobilizing to support older adults. • Ensures information regarding services for seniors and service providers is shared and easy to access • Compiles and shares