Pembrokeshire Single Integrated Plan ANNUAL REVIEW 2014-15 www.pembrokeshirelocalserviceboard.co.uk Contents

Foreword ...... 4

Introduction ...... 5

Children and Families ...... 6

Economy ...... 15

Environment ...... 23

Health, Care & Wellbeing ...... 31

Safeguarding ...... 39

Safety ...... 47

2014/15 Annual Scorecard ...... 57

Planning for the future ...... 58 Foreword I am pleased to introduce the Pembrokeshire Single Integrated Plan Annual Review for 2014- 2015.

This is our second review of the Single Integrated Plan and is our self-assessment of the progress that partners have made during the second year of our joint strategy. It also builds on the progress that has been made since the Community Planning process started at the beginning of 2000. The relationships that exist between the partner organisations serving Pembrokeshire have always been positive and this review helps us to identify our successes and where we need to concentrate our collective efforts to ensure further improvement.

During the course of 2014-15, Pembrokeshire Local Service Board (LSB) has continued to become more outcome-driven due to the focus on shared priorities. Partners have succeeded in removing potential blockages to progress and drawn on other organisations with expertise in specific areas.

Although the relationships that exist between organisations are stronger than they have ever been, the challenges we face have become even greater during the course of the past year. Since we first reviewed the progress of the Single Integrated Plan 12 months ago, even greater reductions than expected in public spending have been experienced and have placed considerable pressure on our ability to deliver a shared agenda. These challenges are only expected to increase over the years to come.

Now, more than ever, we need to work together across traditional organisational and geographical boundaries to ensure that we secure maximum benefit for every pound spent with the aim of improving life in Pembrokeshire. To strengthen the collective effort of all Public Services in Pembrokeshire we have extended the membership of the LSB to include a wider range of partners as we move towards meeting the duties of the Wellbeing of Future Generations Act and the transformation to a Public Service Board.

Over the past 12 months, performances in most of our headline indicators have continued to be positive and I am pleased with our progress. Of the 28 measures that are included in the Plan and monitored regularly by our LSB, over 85% either improved or remained static during the last financial year.

The performance of a number of our joint service areas in Pembrokeshire have consistently been amongst the best in Wales and others have shown significant improvement during the last year. The opening of the Bro Preseli Extra Care Scheme development at Crymych is an example of how excellent community based services can be achieved through partnership working. The quality of our services to children, young people and their families continue to improve, however the outcomes achieved in our schools need to improve. Our safeguarding in education practices continue to be viewed as being sector leading in respect of arrangements for monitoring safeguarding in schools and managing allegations.

We still face significant challenges in Pembrokeshire, all of which are spelt out in detail in the Single Integrated Plan and our emerging issues and priorities for 2015-16 captured in this review. Although our economy has continued to perform reasonably well in recent years, the impact of the recession is self-evident in our towns and their surrounding areas and the financial challenges facing all public services will increase as budgets continue to reduce. The quality of the local environment and some of the lowest levels of crime and disorder in the country remain significant strengths, but we will need to work hard to ensure this position is sustained.

Cllr. Jamie Adams Chair, Pembrokeshire Local Service Board

4 1 Introduction

1.1 This review focuses on partners’ progress in achieving the outcomes described in the Pembrokeshire Single Integrated Plan 2013-18. The report highlights examples of the projects and developments that have taken place during 2014-15 towards achieving the six stated outcomes of the strategy:

• Children, young people and families have the opportunity to fulfil their learning potential and to live healthy and happy lives • Pembrokeshire has a competitive, productive and sustainable economy • People in Pembrokeshire enjoy an attractive, sustainable and diverse environment • People in Pembrokeshire are healthier • Children and adults are safeguarded • Communities in Pembrokeshire feel safe

1.2 The review process has examined how the public, private and voluntary sector services have worked together to improve the quality of life for everyone in Pembrokeshire. The results of the review, including the views of voluntary and community groups expressed at the annual Public Services in Pembrokeshire Day, have informed the plans for next year.

1.3 Further information on the work of the Pembrokeshire Local Service Board can be found on the LSB website, including details of the information and engagement strategies.

1.4 The chapters in this review describe the progress in delivering each outcome in turn. They begin by introducing each outcome, summarising the key achievements and actions undertaken by partners to deliver each priority in order to capture what we have done and identifying the emerging issues and priorities for 2015-16.

1.5 Having summarised the progress that partners have undertaken in order to deliver each shared outcome, each chapter then summarises a case study to illustrate the impact of examples of our join initiatives.

1.6 By focusing on an outcomes based approach, partners in Pembrokeshire have demonstrated their commitment to achieving meaningful change. Each chapter contains a series of headline indicators that capture the impact of the partnership working. We have included a chart for each indicator outlining data over recent years and an indication of what we think will happen in the next few years if we do nothing. The charts also show the difference we will make by delivering this plan and where we are now in achieving change.

1.7 A summary of the performance data contained within the Single Integrated Plan and used by the LSB to regularly monitor progress throughout the year is included in an annual scorecard at the end of the review.

5 2. Children and Families Children, young people and families have the opportunity to fulfil their learning potential and to live healthy and happy lives

2.1 Introduction

The Children and Families Executive group is accountable to the Local Service Board for the delivery of the Children and Families outcome theme in the Single Integrated Plan. The group has strategic oversight for the management, monitoring and delivery of partnership priorities.

In last year’s annual update, strategic partners reported that the partnership had undertaken a thorough review of its work and planned to transition from the historical structure of the Children and Young People’s Partnership (CYPP) to a more strategic and streamlined partnership which has greater purpose, relevance and adds increased value for children and families in Pembrokeshire.

At the conclusion of its review, and in consultation with a wide range of stakeholders, the group identified four priority work streams on which to focus its efforts:

1. Early intervention and family support 2. Effective and integrated services for children with disabilities 3. Improving access to education, employment and training 4. Children’s rights and participation

In the past 12 months the Executive group has overseen the early delivery of the detailed activity under these work streams. A summary of progress in some of these areas is highlighted in the following section.

2.2 What have we done?

2.2.1 Early intervention and family support

• Team Around the Family (TAF) is a multi-agency approach to delivering integrated support services to vulnerable families and is focussed on prevention and early intervention. It currently works with approximately 250 families in Pembrokeshire.

• The service was remodelled in 2014 and now comprises 13 TAF workers, three Nursery Nurses plus a Senior Social Worker who, alongside the manager, monitors the threshold of intervention ensuring that Child Protection issues are appropriately escalated. To ensure that the most appropriate service is allocated, referrals are now discussed in weekly multi-agency panel meetings and this facilitates greater collaborative working from the outset. Given its early success, one of the main challenges is to manage expectations and increasing demand on the service.

• Flying Start is a Welsh Government flagship programme targeted at supporting the early years development of children under four years old in the most deprived areas in Wales. Some headlines of the delivery of the programme in Pembrokeshire are highlighted below:

o over 1,000 children 0-4 yrs and their families in Pembrokeshire are being supported,

6 o early identification of need (e.g. Post Natal Depression) has improved through closer joint working, which in turn leads to more appropriate packages of care being provided to families, o 333 children are accessing the free quality part time child care, o 32 families are receiving support from the social work team to prevent escalation to Child Protection or Looked After Children, and o 36 expectant mothers are being supported by the Midwifery team.

• While the longer term impact on educational, social and health outcomes are not yet known, anecdotally schools and professionals are reporting a significant difference in children who have been through the programme.

• A steering group has been established to strengthen the strategic oversight of the early intervention and family support agenda and in particular the delivery of partnership grant programmes such as Families First and Flying Start. This is chaired by the Head of Children’s Services and attended by a range of key partners and stakeholders.

2.2.2 Effective and integrated services for children with disabilities

• This work stream is designed to strengthen partnership working between the local authority, health and voluntary sector to deliver seamless and effective services for our most vulnerable children and young people. Much of the work undertaken this year has been preparatory and partners expect to see very good progress in this work stream over the next 12 months.

• Work has taken place to define the range of specialist and preventative packages of support that are currently available for children, young people and families. The collection of information defining provision for children and young people with disabilities is underway and a directory of services is in the early stages of being drafted.

• Work has also begun on the development of an eligibility criteria pack for accessing specialist provision, building on the inclusion service eligibility criteria. Draft terms of reference for accessing specialist support and a template for referring and reviewing provision is in the process of being developed.

• Draft terms of reference and a template for referrals for transition into adulthood is currently under development. A task group will be set up to improve transition arrangements and governance and its work programme includes a protocol for projecting service requirements for children and young people with complex learning needs transitioning into Key Stage 4, a criteria and a range of options in relation to specialist support and provision for complex children and young people requiring specialist support services into adulthood.

7 2.2.3 Improving access to education, employment and training

• The causes of disengagement are rarely simple and frequently involve a cumulative mix of factors linked to personal, social and emotional development, life events, school, child and family coping strategies and attitudes to learning. As partners we are working to develop a range of interventions to improve the life chances of young people who struggle to engage with traditional modes of learning.

• A Vulnerability Assessment Profile is now operational in schools and this is designed to identify those learners who are vulnerable to disengagement. This allows appropriate interventions to be put in place at an early stage to support these young people, for example multi-agency key workers to support those pupils with low attendance. There is also a specific focus on those young learners with low emotional resilience.

• Since September 2014 a programme of information, advice and guidance has been operational with participation from a wide range of multi-agency post-16 providers (Further Education, work-based learning, Voluntary Sector), Job Centre Plus, Careers Wales and Local Authority services.

• There has been good progress in expanding the membership of the multi-partner Sustaining Engagement in Education and Training Practitioner Group and engaging with Voluntary Youth services, though capacity still needs to be built to include mental health, housing, social care and youth offending services.

• Two multi-partner bids for ESF funded NEET projects are being developed in the region, with Pembrokeshire as taking the lead. The EU funded Youth Guarantee project has been a very useful pathfinder project for these bids.

2.2.4 Children’s rights and participation

• There has been good progress this year in developing the children’s rights and participation agenda. A Junior Local Safeguarding Children Board, representative of a wide spectrum of Pembrokeshire’s young people, has been established. Particular effort has been made to engage with young people from vulnerable groups. Other activities include a Restorative Practice conference, a summer learning programme where some of the young people completed a John Muir award, and an information event targeted at specific vulnerable groups.

• A Children and Young People’s Rights Office has been established and a Children and Young People’s Rights Officer, support staff and two trainees have been recruited to the team. The team has presented its work to date at the international “Rights Here, Right Now” conference at Swansea University in September. The team was also recognised at the All-Wales Continuous Improvement Community Awards in Cardiff in November.

• Pupils representing almost 50 Pembrokeshire schools attended a conference on children's rights towards the end of last year. The Student Voice Conference was held at Picton Castle to celebrate the 25th anniversary of the United Nations Convention on the Rights of the Child (UNCRC). The guest speaker was Keith Towler, Children's Commissioner for Wales, and youngsters, who represented 49 school councils, took part in workshops learning how to make their voices heard and how to participate in decision-making.

• Pembrokeshire's UN Committee of Young People (PUNC) hosted its first annual meeting earlier this year and held local education leaders to account on their performance in securing children’s rights to education. It is hoped that partner agencies will be involved in the reporting process in the near future.

8 2.3 Emerging Issues and our priorities for 2015/16

This year has been the first attempt at a new way of partnership working for children and young people since the significant move away from the well- established and defined structures of the CYPP. As might be expected, progress has been mixed, with delivery of priorities more advanced in some work streams than others.

One of the perennial challenges in partnership working is the ability to evidence its impact or the difference it makes, and this remains the case. However, the Executive group has made a renewed effort to ensure that its actions and measures are appropriate to enable better reporting on its progress, and additional support has been provided by the partnership team to assist lead officers in developing this. It is hoped that over the next 12 months the Executive group will be able to better evidence the effect partnership working has in improving outcomes for children and young people.

Looking forward, the Executive group has agreed to retain the four priority work streams as the framework within which partnership activity is planned and delivered. This has been complemented by a review of the detailed activity under these themes to refresh work where there has been completion or to capture emerging pieces of areas of work across the partnership.

This new activity includes:

• expanding Flying Start provision to Neyland, • getting our approach to parenting provision right, • delivery of the new Play Strategy, • realigning provision of specialist services for children with disabilities, and • targeting disengaged young people to improve their opportunities for employment, education and training.

During 2014-15 good progress has been made to deliver the Children and Families outcome in the Single Integrated Plan. However the Children and Families Executive group acknowledges there is still significant scope to improve its work and to become more effective.

There are also challenges ahead. Statutory and voluntary sector partners face very difficult times in light of the financial climate and continuing budget constraints. These pressures make it all the more important that partners commit to working together to make the best use of limited resources and add value so outcomes for children and young people are improved.

To maximise opportunities going forward, the Executive group will continue to review its work to ensure it remains focussed on the key priorities and to respond to emerging challenges.

9 2.4 Case Study

Team Around the Family (TAF)

A self-referral by an individual was received in January 2015. The individual had four children aged between 5 and 17 years and presented with needs relating to parental mental health and family support.

It was established that there were a number of underlying reasons for the self referral:

• the eldest child was not in employment, education or training (NEET), • none of the children were registered with a dental practice, • the children had irregular school attendance and there was a poor relationship between home and school, • the family needed some assistance in managing finances and budgeting, • a request for financial support had been made to purchase wardrobes to store children’s clothing, • the parent wished to develop their parenting skills, • the parent wished to build her own self-esteem and confidence, and • the parent needed help to access appropriate support for ongoing mental health issues (and support to come to terms with the death of her baby).

Following the initial home visit, a number of measures were put in place to support the family. These were provided by a range of multi-agency partners and were co-ordinated by TAF following its intervention:

• the eldest child was referred to the Outreach Youth Service as NEET, • links made with School Nurse Team Leader to request that children be registered at dental practice, • the TAF Manager liaised with local suppliers about financial support to purchase wardrobes for the teenage girls to store their clothes, • links made with the Department of Work & Pensions to arrange reduced payment for re-payment of a Social Fund Loan, • links between respective school’s family liaison officers were developed to encourage improved relationship between home and school, • the parent was referred to Webster Stratton Parenting Programme, and • the TAF Worker supported the parent to attend a GP appointment to review current levels of medication and to chase up and secure appointment with a Psychiatrist.

Following the TAF intervention, the following positive outcomes were achieved:

• the eldest child is now enrolled with PRP Training, • all children now registered at local dental practice, • furniture was purchased from Pembrokeshire FRAME, • the family were referred to PATCH Charity for Food Vouchers whilst benefits were sorted, and • the family were invited to attend future FAST (Families & School Together) Programme.

10 The TAF Worker also arranged for the parent to attend the Mpower Programme which is a locally developed 8-week programme designed to support parents with low self esteem and to increase self confidence. The parent successfully completed the course with the support of the TAF Worker and thoroughly enjoyed the opportunity to meet other mothers with similar needs (i.e. panic attacks, low self-esteem), wanting to make a difference to their own lives and to make a valuable contribution to their community. The parent has benefitted from acknowledging how she presents to other people (e.g. on the surface can present as overly aggressive, but this is due to a lack of self-belief and confidence). The project brought out the caring side of this individual. Her contribution to the project was invaluable, so much so that she has been approached to be a mentor in a future course.

Outcomes from the TAF intervention

Following the Mpower course and TAF intervention the parent has had the confidence to attend specialist health appointments without support. She has also been pro-active in linking with the Department for Work and Pensions (DWP) when there has been a variation in her benefits and to agree a re-payment plan without involving professionals and the family have not had to rely on charity food parcels for some time. All children are being encouraged to attend their respective education provision on a regular basis. The parent is looking forward to being involved as a mentor in a future MPower course.

11 2.5 Headline Indicators

Live Births with low birthweight Number of childcare places in Pembrokeshire

9.00% 3500 8.50% 8.00% 3250 7.50% 3000 7.00% 6.50% 2750 6.00% 2500 5.50% 5.00% 2250 4.50% 2000 4.00% 1750

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 1500 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Wales Ceredigion Pembrokeshire Carmarthenshire

2013/14 position: The low birthweight rate had been given a greater profile since the 2013/14 position: One new childminder had registered in Neyland providing 5 new Deputy Minister for Tackling Poverty announced that it was one of two specific places. priorities he has requested the nominated Anti-Poverty Champions focus individual Withybush Crèche had closed one of its rooms and had decreased the number of and collective attention on. places it is registered from 45 to 36. Tackling this issue provides an opportunity for health, social services, education and Therefore there was a net decrease in places of 4. other local authority services to challenge and change broader behaviours which impact on wellbeing and healthy lifestyles given that mothers of low birth weight babies are disproportionately likely to be: • Young mothers with a much higher instances of teenage conception • Not in education, training or employment • Smokers during pregnancy • Living in poverty The 2 designated local authority anti poverty champions, the Director of Public Health and the local senior Public Health lead had arranged to meet in April to begin discussions as to how partners can work together to address this issue. 2014/15 position: No update from 2013/14 to report. 2014/15 position: The figures attached show the CSSIW/FIS figures for registered childcare places in Pembrokeshire as at 15 May 2015. The current number of registered childcare places in Pembrokeshire is: 2980 registered places. There has been a decrease of 28 places since March 2015, as one childminder deregistered in April with the loss of 6 places; plus Glan Cleddau after school club is currently running unregistered due to a change in location, resulting in a temporary loss of 22 places.

12 KS4 Level 2 incl English/Welsh & Maths % of new young people NEET

65.00% 6.5% 60.00% 6.0% 55.00% 5.5% 5.0% 50.00% 4.5% 45.00% 4.0% 3.5% 40.00% 3.0% 2.5% 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2006 2007 2008 2009 2010 2011 2012 2013 2014

Pembrokeshire Wales Ceredigion Carmarthenshire Year 11 Year 13

2013/14 position: Since the 2012/13 predictors schools had :- 2013/14 position: Post-16 provision baseline mapping with Pembrokeshire • Undertaken a range of intervention actions to target improvements providers was completed in March 2014. Further work was being undertaken to map • Have entered pupils early so as to give them an advantage in re-sitting or provision against Welsh Government priority sectors. release time for other subject areas The web-based Vulnerability Assessment Profile would be ready to trial with schools Since the previous data predictors the LA had, through the school effectiveness after Whitsun 2014. A WASPI approved ISP would be operational in the summer to service :- underpin data sharing amongst providers. • Visited and challenged schools at both departmental and senior leadership in The Sustaining Education, Employment & Training Group met for the first time in their intervention actions June 2014 as did the joint Carmarthenshire-Pembrokeshire overarching YEPF • Supported individual departments and schools where a need was targeted executive group. The Pembrokeshire YEPF Action plan was approved by Welsh • Conducted seminars and support sessions using consultants and Government in April 2014. commissioned services The EU funded Youth Guarantee project became operational and aimed to aid transition from school into post-16 EET. • Reminded schools through correspondence their targets and their important contribution in delivering the LA target.

2014/15 position: L2inc figures for Pembrokeshire improved at a faster rate than the 2014/15 position: Year 11- LMI assemblies led by Job Centre Plus, and “Choices Events” Wales average between 2010 and 2012 but in 2013 the percentage of pupils where all Pembrokeshire Post-16 education providers were held in all of our Secondary achieving L2 inc at KS4 took a significant dip. The provisional Pembrokeshire L2inc Schools in Nov-Dec 2014 to provide impartial advice and guidance to learners. Multi-agency figure for 2014 has shown an increase however this was below the target and it is Youth Engagement Panels also operational in 7 of 8 Secondary Schools targeting support to likely that the Wales average will be above this. Attainment levels in Pembrokeshire the most vulnerable learners. Year 13- Sustaining Engagement in Education& Training (SEET) Practitioner Group are still lower than they should be, and too many of Pembrokeshire’s secondary multiagency panels meeting every month to discuss the needs of NEETs and to broker schools have been judged to be in need of improvement by Estyn. appropriate support. PCC is developing two regional ESF operations (Cynnydd and Cam Nesa’) to support vulnerable learners and NEETs; both Operations should be running in the autumn of 2015.

13 % of all children up to date in immunisation schedule by age 4

100 95 90 85 80 75 70 2009/10 2010/11 2011/12 2012/13 2013/14

Wales Ceredigion Pembrokeshire Carmarthenshire

2013/14 position: The Children and Families Executive Group had selected this as a new headline indicator to replace the measure around children in workless families.

2014/15 position: Despite significant education and awareness-raising campaigns, some families still choose not to follow immunisation programmes for their children. As partners we will work to improve these figures with the view that immunisation programmes are important to the early development of children and provide a successful and cost-effective method of improving health outcomes throughout their lives.

14 3. Economy Pembrokeshire has a competitive, productive and sustainable economy

3.1 Introduction

The Pembrokeshire Business Panel is accountable to the Local Service Board for the delivery of the Economy outcome theme in the Single Integrated Plan and will continue to act as the partnership group with strategic oversight for the management, monitoring and delivery of emerging priorities.

The attached detailed updates demonstrate how we have delivered on the agreed objectives in this overarching report identifying a number of key achievements, noting any issues that have come to light, as well as identifying potential areas of future development for the Partnership to consider during the coming year.

The work of the partners of the Pembrokeshire Business Panel (the economic partnership) has been largely focused on external policy drivers and macroeconomic issues. In winter the Welsh Government established a Task Force to mitigate the impact of the closure of the Murco refinery. Over the last 12 months, the Welsh Government have promoted the development of the Swansea Bay City Region and the Haven Waterway Enterprise Zone. Significant change in the support for the tourism sector has caused the Panel much anxiety and the shape of the support for the sector is still somewhat uncertain. At the same time, European funded initiatives for the period 2007-2014 have come to an end, meaning a large amount of capacity for economic development initiatives has been lost.

The key priorities to support the economy are:

1. People with the learning skills and confidence to improve their employment prospects 2. Successful businesses that grow, prosper and employ 3. Infrastructure and investment to support a dynamic and prosperous economy

3.2 What have we done?

3.2.1 People with the learning, skills and confidence to improve their employment prospects

• The County Council’s Futureworks work-based learning programme has worked with the Youth Service to co-deliver to 16-18 year olds not in education, employment or training (NEETs). This method has provided greater coverage across Pembrokeshire, including two courses in Fishguard, to the target audience, the success of which has been recognised by the nomination for a Youth Services award for partnership.

• Futureworks has also been working with the County Council’s Procurement unit to develop the use of community benefit clauses in all relevant contracts. The project focuses on targeted training and recruitment opportunities. Community Benefit clauses have been developed as an Outcome Agreement between PCC and Welsh Government and opportunities for involving other partners in this process has been overseen at the Local Service Board. • The Murco Task Force helped more than two thirds of those made redundant to find new jobs. In winter the Murco Task Force skills programme assisted a range of supple chain companies affected by the above. Grant opportunities also enabled new jobs and companies to be established helping to retain a high level skill base in the local economy. 15 • Milford Haven Port Authority installed a set of new lock gates in Milford Dock, transforming the way that leisure boaters access and exit the Marina. The investment of £6M in the new gates will make Milford Marina one of the most accessible locked marinas anywhere in Britain and is part of a wider development plan. The project was part of the Visit Wales Coastal Tourism Project and part funded by European Regional Development funding through the Welsh Government to encourage tourism along the Welsh coastline.

• The Minister established the Murco Task Force when the closure of the refinery was announced. The Task Force comprises representatives from Murphy Oil, Unite Trade Union, Welsh Government, UK Government Department of Energy and Climate Change and Department of Work & Pensions, UK Trade & Industry, Natural Resources Wales, Careers Wales, Job Centre Plus, Pembrokeshire College and Pembrokeshire County Council. This group have supported:

o Murco in their attempted sale of the facilities o The former Murco employees to secure alternative employment o Supply chain companies o Former supply chain employees to secure jobs

• Pembrokeshire County Council and partners have hosted meetings of the Task Force, Job Fairs and other events specifically targeted towards the supply chain companies and their workers at the Bridge Innovation Centre.

• The Welsh Government has launched two grant schemes to help companies invest and create jobs to offset the losses at Murco, and the supply chain companies. Over 40 companies have applied for these grants towards capital projects and these are currently being evaluated. The Welsh Government has also announced the Murco Transform Skills Programme. The programme offers a package of specialist skills advice and funding to help businesses affected by the closure to diversify and develop the skills base of its workforce. This is a unique programme to Pembrokeshire and is not available elsewhere in Wales at present.

• The work of supporting the supply chain companies and their workers has now been transferred to the Enterprise Zone Board and this will be incorporated into the Supply Chain/SME events. The County Council’s Futureworks team has won the Department of Work and Pension’s contract to provide support and advice to non Murco staff who have been made redundant as a result of the refinery closure, and this work is currently underway.

• An event was held by partners for those being made redundant from Mustang Marine, offering retraining, job search, employment support and self employment support. A jobs fair was held to celebrate the success of the Workways project at the Bridge Innovation Centre, Pembroke Dock.

• An information fair was held in collaboration with South Ridgeway Community Association at Manorbier Castle in response to the community identifying that local economic inactivity rates are 3 times the Welsh average.

• Pembrokeshire County Council and Job Centre Plus undertook a “Choices” roadshow to all secondary schools to discuss with students post 16 options and pathways.

• Pembrokeshire College is the lead provider in a Work Based Learning Consortium worth £11 million per year. The delivery element of this is broken down into working with employed apprentices and Traineeships that cover the potential NEET category of learners. The Traineeship element is worth £3m across 16 the South Wales region that the Consortium covers. Specifically in Pembrokeshire, Traineeship funding is valued at £900,000 and allows the College and PRP Training to deliver training to nearly 500 young people who are making the transition from school to employment. These young people experience a variety of vocational routes and their journey to employment can often be varied and involve many career adjustments before they find the career path of their choice.

• The Rural Development Programme funded Small Steps to Enterprise was due to finish in Dec 2014 at the end of the funding period. Collaboration between Regeneration and Education colleagues has seen the project supported until April 2015.

3.2.2 Successful businesses that grow prosper and employ

• Marine Energy Pembrokeshire (MEP) was formed with funding from the Port of Milford Haven, Welsh Government, The Crown Estate and Pembrokeshire County Council to attract device developers to locate in the county and in doing so to create opportunities for the development of a local supply chain. MEP held their 6th annual industry seminar in March attracting delegates from around the world including device developers, academia, regulatory and consenting bodies, consultants, financiers and supply chain companies.

• To date Wave and Tidal technology developers have already spent over £34.5 million in Wales and when this is combined with marine energy research carried out by Welsh universities the figures rises to £45.4 million.

• The Port of Milford Haven and Pembrokeshire County Council working with Marine Energy Pembrokeshire and WaveHub have secured a Crown Estate licence for a wave test bed facility off the South Pembrokeshire Coast. The potential for EU investment in the facility is identified in the Economic Prioritisation Framework.

• Changes by the Welsh Government to the regional tourism partnerships have led to a degree of uncertainty in terms of the support (funding) that is now available to destination partnerships. The Destination Pembrokeshire Partnership (DPP) has an agreed tourism strategy and action plan in place, and it has commissioned an independent review to advise on suitable models and governance arrangements.

• The DPP have prioritised projects for EU funding support, which accord with the agreed DPP strategy. These include a coastal tourism centre of excellence in Saundersfoot and the development of Llys y Fran as a Great Welsh Water Park.

• Business growth and prosperity have been challenged by the continuing down turn in the economy, albeit a number of sectors e.g. tourism and food and drink are showing signs of recovery with recruitment taking place in companies such as Bluestone, Puffin Produce and Princes Gate Spring Water.

17 3.2.3 Infrastructure and investment to support a dynamic and prosperous economy

• The roll out of the high speed fibre network is continuing throughout the Enterprise Zone and the dates for introduction of these services in the extended zone are being advanced. Businesses within the zone are now able to apply for “Ultra Fast Connectivity Vouchers” worth up to £10,000. Businesses outside of the Enterprise Zone can also benefit from financial assistance via an alternative Broadband voucher scheme for the Swansea Bay City Region. This scheme is worth up to £3,000.

• The six largest towns in the County have town teams in place who are working on delivering a wide range of initiatives to improve the performance of their respective town centres. Each town team has prepared an action plan which outlines projects under three broad headings – economic, environmental and marketing actions. The town teams are progressing at varying rates, and the County Council has arranged w roskhop to receive updates on good practice and to share experience. A more detailed matersplan is in the process of being prepared which will provide a strategic context to regenerate the town.

• Fishguard and Goodwick town team has secured regeneration funding from the Welsh Government and £1.25M has been secured to bring forward underused town centres sites in Milford Haven and Pembroke.

• The Confluence Project is a creative collaboration between PLANED, Spacetocreate Community Arts, iDeA Architects, Transition Haverfordwest and Pembrokeshire County Council, with PLANED as the lead partner. Confluence has been awarded £404,678 from Ideas: People: Places, an Arts Council of Wales strategic programme developed in response to Welsh Government’s regeneration framework Vibrant and Viable Places. The project aims to change people’s perception of Haverfordwest, raise aspirations and promote change in the individual and collective practices of the partners involved and, in so doing, become a model for the regeneration of market towns in Wales.

• The aim of the Saundersfoot Harbour Front regeneration plan is to create a Centre for Coastal Tourism in Wales. Led by the Saundersfoot Harbour Commission the project has gained considerable momentum in the last 12 months, securing Welsh Government and European funding totalling c£4.5m- £5.0m and is projected to create 59.5 jobs when complete. The key components of the project are:

o a Marine Centre of Excellence, o establishment of an RYA accredited Academy for sail and power, o proposed educational base for maritime engineering and boat maintenance, o a pan Wales Centre able to provide information on a 24/7 basis for all maritime leisure activities along the Welsh coastline, o creation of a new outer harbour, slipway, pontoon and moorings, inner harbour visitor pontoon and a dry boat racking system, o covering over the sluice to create a new event space, o historic Tall Ship recreation – interpretation and visitor facility, o restoration of the former Coal Office (BBQ building) as a visitor centre and cafe, o provision of 10 new retail and commercial units, o accommodation (20 rooms) facilities, o covered ‘village square’ plaza for events, markets, community uses, etc, and o a cycling hub.

18 • Welsh Government funding has been secured to work up the second phase proposal for a Food Park at Withybush. This builds on the feasibility study which established that there is a demand for such a development. This study will progress the proposal up to the planning stage.

• Milford Haven Port Authority have presented to the Enterprise Zone board their outline proposals for developing the Royal Dockyard as a centre for marine energy development. It is hoped that this will attract businesses to build and maintain marine energy devices in Pembrokeshire making use of the skills and knowledge in the energy supply chain. The Port of Pembroke has bid for the contract to develop the turbine assembly for the proposed Swansea Bay Tidal Lagoon.

Major highway infrastructure schemes were completed on St Clears to Red Roses (A477) and Pembroke Dock, together with Bulford Road (Johnston to Tiers Cross). On-line and off-line improvement to the southern strategic route continues and a number of enhancement schemes have been delivered.

3.3 Emerging Issues and our priorities for 2015/16

All partners face a very challenging period in light of the financial climate, however, we will continue to work together to make the best use of limited resources to shape services and projects that will meet the needs of the county.

To maximise opportunities, work will need to be undertaken to ensure we are able to evidence impact and effectiveness of our actions and to ensure delivery of our key priorities. An economic baseline stidy has been completed which provides a detailed picture of the current position and identified issues which need to go to support a vibrant economy.

The 2014-2020 EU Structural Fund programmes provide an opportunity to progress key projects in the marine renewables sector, tourism, and agri-food and in terms of infrastructure and connectivity (A40 improvements). There is work to continue with the legacy of the sale of Murco and the potential of the Swansea Bay City Region is still in its infancy. The focus on town centres needs a step change in support if they are to avoid a further deterioration in performance.

3.4 Case Study

Six town teams have been established throughout the county to support town centre revitalisation. One of the more successful town teams is Fishguard and Goodwick Town Centre who are notable in their success in accessing funding to develop their action plan.

Working with Pembrokeshire County Council, the team have been successful in its application for town centre partnership funding from the Welsh Government. The Council has secured £50,000 over a three year period, from 2014 to 2017.

The money will be used to help deliver the aims and objectives contained in the Fishguard and Goodwick Town Team action plan. In particular, it will be used to contribute to increasing vibrancy in the town centre and supporting its diversification, increasing investment, and helping town centre businesses to grow.

Fishguard & Goodwick Chamber of Trade and Tourism has also been awarded £291,032 for a project to promote North Pembrokeshire as a visitor destination through the development and coordination of tourism services. The project will promote and establish North Pembrokeshire as a visitor destination through the development and coordination of a range of tourism projects

19 Both Stena (Ferries) and Arriva Trains plan to offer targeted marketing and discount packages to tie in with the events calendar to make visiting a more attractive (and cheaper) proposition.

20 3.5 Headline Indicators

Number of active businesses Employment in Pembrokeshire

80 6500 70 6000 60 5500 50 5000 40 4500 30 4000 20 3500 10 3000 0 2500 2008 2009 2010 2011 2012 2013 2014 2015 2016

% aged 16-64 in Employment % aged 16-64 who are employees Ceredigion Pembrokeshire Carmarthenshire % aged 16-64 self-employed 2013/14 position: The reduction in numbers was a trend that was seen throughout the 2013/14 position: The data is collected via the Annual Population Survey. This survey has region. Within the County there had been small growth in some sectors (Accommodation, a sample of around 18,000 people across the whole of Wales in any 12 month period (About Property, Finance & Insurance and Professional, Scientific & Technical). However these had 0.01% of the population) Consequently the sampling errors are fairly large and the data has to been more than offset by the loss of businesses in Wholesale, Retail, Construction, The Arts be rounded. and perhaps surprisingly Business Administration and Support Services. There is a further complication of the ages being reported on. Absolute figures are given for any employee over the age of 16 years but percentages are based on adults 16-64 years old. The data reported is for a 12 month period, but is updated every quarter (Jan – Dec then April- March etc.) All of this means that percentages don’t add up and they can vary significantly from one quarter to another. With the above comments in mind comparisons with national and regional data show employment levels in Pembrokeshire are above the Welsh average. 2014/15 position: With the fall through of the sale of the Murco Refinery in Milford Haven, there is 2014/15 position: Since the Murco closure we have detected a change in the patterns of anticipated to be a significant impact upon the supply chain, with the impact being felt in redundancies unemployment with an increase in the older 50+ age group. However these changes are too recent for the and business closures. The Murco Taskforce has been established to manage the fallout. This official employment stats April 2014-March 2015) to pickup. partnership being lead by Welsh Government and supported by UK Government, Job Centre +, A significant number of skilled ex-Murco staff have left the county to work is other refineries and oil& gas Pembrokeshire County Council and Careers Wales has looked to mitigate the impact of the closure of the facilities throughout the UK and overseas. refinery To date there has been an announcement of £5m of grant support for businesses in the area. An employment event was held in December for the direct employees of Murphy Oil and for contractor staff who were based in the refinery. This attracted business from across the oil and gas sector globally as well as larger local businesses. A smaller event was held the previous day to assist supply chain companies who will lose business. Following feedback from this event further initiatives are being considered and a consultation meeting is being planned to discuss these with the companies concerned. Whilst there is still some concern about potential fallout as a result of the Murco closure there have been less casualties so far than expected. There have also been new businesses created by ex-Murco staff. These changes are too recent for the official data sets to pickup

21 Headline GVA per head at current basic prices JSA claimant count as a % 16-64 population 25 000 7.0 20 000 6.0 5.0 15 000 4.0 10 000 3.0 5 000 2.0 1.0 0 0.0 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

South West Wales West Wales and The Valleys Wales UNITED KINGDOM Carmarthenshire Ceredigion Pembrokeshire Wales

2013/14 position: Data on GVA per head is not available at County level and the 2013/14 position: The 2013/14 figure of 3.1% was the eighth lowest of the 22 local regional average conceals both the local situation and any developing trends. It is authority areas in Wales. Consequently the Pembrokeshire figure was below the reasonable to assume that the low manufacturing base in Pembrokeshire coupled Welsh average of 3.4% but throughout the year has crept above the GB average of with high levels of employment in seasonal and part-time occupations such as 2.9%. Should refining cease at the former Murco site we would anticipate a rise in Tourism and Agriculture depresses the County’s performance. Closure of unemployment. A Welsh Government Taskforce has been established to address the manufacturing businesses in the County (Mustang Marine and Murco) which have threat to Murco and if needed they would co-ordinate steps to be put in place to an obvious detrimental effect on local and regional GVA performance. assist the staff find alternative employment

2014/15 position: Data on GVA per head is not available at County level and the 2014/15 position: As mentioned earlier the profile of the unemployed has changed regional average conceals both the local situation and any developing trends. in recent months with an increase in the numbers of older workers having been identified. However the total number of people claiming JSA benefits has fallen.

These figures will continue to be monitored closely in coming months, however the introduction of Universal Credits may complicate the monitoring as people move from JSA

22 4. Environment

People in Pembrokeshire enjoy an attractive, sustainable and diverse environment

4.1 Introduction

The Pembrokeshire Environment Forum is accountable to the Local Service Board for the delivery of the Environment outcome theme in the Single Integrated Plan and will continue to act as the partnership group with strategic oversight for the management, monitoring and delivery of emerging priorities.

The attached detailed updates demonstrate how we have delivered on the agreed objectives with this overarching report identifying a number of key achievements, noting any issues that have come to light, as well as identifying potential areas of future development for the Forum to consider during the coming year.

The work of the Pembrokeshire Environment Forum has been focused largely on 3 main areas being community resilience, carbon reduction and air and water quality. Other related partnerships have supported with specific areas of work such as the Pembrokeshire Biodiversity Partnership and the Pembrokeshire Beach Liaison Group.

The key priorities to support the environment are:

1. Pembrokeshire will address the challenge of climate change 2. The quality of Pembrokeshire’s environment will be protected and improved 3. Pembrokeshire will have good communication links to and within the County

4.2 What have we done?

4.2.1 Meet carbon reduction targets

• The Pembrokeshire Environment Forum recognised the opportunity for improved collaborative working on carbon reduction. A group was established of public and third sector partners to establish a baseline for Pembrokeshire. The group has developed a report to capture historic performance for a number of areas of work including property related carbon emissions, fleet mileage and waste to landfill. The report will develop a better view of pipeline activities and future property developments. Each of the LSB’s partner organisations have agreed individual targets and have signed up to deliver policies from 2012/13 to ensure that:

• annual carbon emissions from non-domestic buildings is reduced, • waste to landfill from their buildings is reduced, • annual business / fleet mileage is reduced, and • the use of renewable energy sources is increased.

23 • The purpose of producing annual performance reports is to enable partners to challenge and support one another to meet their carbon reduction targets and to identify opportunities to share learning and to develop joint initiatives which will enable Pembrokeshire to become a sustainable County.

• Pembrokeshire’s public services partners are committed to working towards sustainable environmental, economic and social development to maintain and improve the quality of life and ensure that the natural environment is preserved and protected for future generations. Partners continue to seek ways in which to reduce the consumption levels of fossil fuels, to reduce the level of CO2 emissions into the atmosphere and to fulfil their commitment to the Welsh Commitment to Address Climate Change.

• Data collected by the Department of Energy and Climate Change (DECC) also evidences the reduction in Pembrokeshire’s consumption of fossil fuels and increased use of bio-energy and fuel generated by waste since 2005. During this time frame, levels of consumption within the industry and commercial sector in Pembrokeshire has continued to decrease steadily and levels of consumption across the transport and domestic sectors remain stable. DECC have reported that between 2011 and 2012, the largest percentage change in total consumption in Great Britain has been in Wales, with a 5% (8.1 mtoe (mega tonne of oil equivalent) to 7.7 mtoe) fall in consumption. This was seen due to a general trend away from high sulphur fuels such as residual oil and petroleum and towards natural gas in Pembrokeshire. As Pembrokeshire is rated as one of the highest consuming Authorities in Wales, it is pleasing to note that Pembrokeshire achieved the third highest reduction (21%) in consumption out of all Local Authority areas in Great Britain.

4.2.2 Create communities able to cope with climate change

• The Pembrokeshire Environment Forum received funding from Natural Resources Wales which they delegated to The Environmental Network for Pembrokeshire (TENP) to undertake a piece of work into community resilience. A subgroup of interested partners was formed and initial soundings were taken from town and community councils, the third sector and the public sector to try to understand what “community resilience” meant to these different groups. These initials findings then fed into engagement events with partners to develop and refine into an action plan. The report presented five recommendations for action:

o raise awareness of the issues and urgency for action across all sectors, o a Community Resilience Audit, o Community Engagement, o Energy: Renewable, Efficiency and demand reduction, and o Food Security.

• Pembrokeshire County Council Emergency Planning team and Local Resilience Forum partners produced a Community Resilience toolkit as part of an Interreg Arcopol project and this has been promoted to County Councillors and communities.

• In November 2014, a Weathering the Storm event was held at County Hall with 70 attendees to highlight the findings of the Shoreline Management Plan and show the impact of flooding events on communities and how they can respond. In March 2015, an event was held to promote and develop the awareness of Community Energy initiatives in the County. This event was very popular with over 120 registered to attend. The feedback from this event is being used to work with organisations to address barriers and realise opportunity. The aspiration is for the new supplementary planning guidance to support community renewable schemes.

24 • A group of Local Service Board public sector partners collaborated on an audit of carbon reduction initiatives within their organisations. This was the catalyst for a joint bid for funding an LED lighting scheme.

4.2.3 Enhance the quality of the Pembrokeshire’s beaches and bathing water

• The Pembrokeshire Bathing Water Strategy for 2013-15 launched in April 2013 aiming to improve the quality of bathing waters. Subsequent partners recognised the importance of a wider approach and The Pembrokeshire Beach Strategy launched in 2014 to ensure that a visit to a Pembrokeshire beach was a great experience for both residents and visitors and bathing water quality was the best it could be. The partners who contributed include Natural Resources Wales, Dwr Cymru, Keep Wales Tidy, Pembrokeshire Coast National Park Authority, Dyfed Powys Police, HM Coastguard and Town and Community Councils.

• No other county has more Blue Flag, Green Coast or Seaside awards and retaining these awards is important for the profile of the county

• One of the priorities for partnership working is a trailed alert service for beach users. Surfers against sewage, Dwr Cymru Welsh Water, Pembrokeshire County Council, Natural Resources Wales and local stakeholders are using mobile phone texting and mobile applications to ensure surfers are notified when sewage was being discharged in real time.

• The revised Bathing Water Directive will come in to force in 2015 and will set a more stringent standard that the current directive. The beaches being targeted were those predicted to be poor or insufficient and working collaboratively agencies are aiming to ensure the assets are maintained, improved and compliant. This work is done with landowners and businesses to improve their awareness of bathing water quality and compliance with best practice.

• Envirocrime management has seen dog warden patrols on beaches and engagement of schools, community and partner organisations. This initiative has been carried out in Tenby, Milford Haven, St Davids, Solva, Haverfordwest and Narberth.

4.2.4 Safeguard the biodiversity of Pembrokeshire

• A State of Wildlife in Pembrokeshire report has been jointly commissioned by the Pembrokeshire Environment Forum under the Pembrokeshire Single Integrated Plan and the Pembrokeshire Biodiversity Partnership. The aim of the report is to identify some of Pembrokeshire's foremost species and habitats and examine their distribution, status, management and importance within the overall biodiversity of the county. Flagship species and habitats have been chosen and the purpose of this snapshot is to provide a realistic view of the state of wildlife in Pembrokeshire. It is hoped that it will help inform the general public and decision makers alike, and will aid the integration of biodiversity issues into other plans and strategies within the County.

• The Welsh Government announced the Nature Fund to tackle declining biodiversity and deliver benefits to the community. The funding was available to specific geographies including the Pembrokeshire Coast and looked to address 5 key activities namely improve river catchments, marine ecosystems, local environment, realise the potential of upland areas and stimulate innovation. Pembrokeshire was successful in gaining funding for a number of projects led by local and national partners.

25 4.3 Emerging Issues and our priorities for 2015/16

The Pembrokeshire Environment Forum partners have made significant steps in developing their collaborative working and making progress on their agreed priorities. There is a great deal of aspiration in the Forum and particular note should be made of the breadth of engagement that has been undertaken on a number of areas of work.

The partnership has a number of challenges in the coming year which will demand a considerable amount of wider engagement. At the same time, the implications on all partner organisations of budget and funding cuts must set the context for all of our work.

The consequences of the introduction of a European Directive for a Nitrate Vulnerable Zone in the Cleddau catchment crosses the boundaries from environmental management into the wider implications for the economy and wellbeing of the county.

Another key piece of work stems from the Shoreline Management Plan and the identification of key settlements in the county who are identified to be at risk over the long term. Building upon the Community Resilience work already started, there will be a need to work on key settlements to develop action plans.

The Wellbeing of Future Generations Act draws closer to being introduced. This broadens the concept of sustainable development from the traditional view of environmental sustainability to a whole organisation indeed one Wales approach to address 7 long term sustainability goals.

4.4 Case Study

Castlemartin Peninsula – Integrating Natural and Social Resources

This is a landscape scale project which aims to connect high value nature sites with the surrounding area by bringing together key land owners, industry, the public and third sectors as well as the local community to take action. The main partners are The National Trust, Pembrokeshire 21C Community Interest Company (CIC), Local farmers, Bumblebee Conservation Trust, Pembrokeshire Coast National Park, Pembrokeshire County Council, Natural Resources Wales, and Pembrokeshire Biodiversity. The four main components are: o a farming pilot to reduce run off that contributes to the siltation and nitrification of Bosherton Lake and the wider marine environment, o to extend an area of semi natural habitat so that it allows species to move due to anticipated sea level rise, o the development of a web mapping tool to plan future connectively in the area, and o to train people from the local community in environment management skills. Biodiversity/environment benefits

The Bosherston Lake catchment improvements and the precision farming pilot will help slow down the siltation and nitrification of the important Special Area of Conservation (SAC). This work is key to developing a long-term sustainable approach to managing this site and protecting a range of special species such as fresh water mussels, eels, otters and wading birds. It will mean less nutrients will be discharged into the water improving the water quality of the catchment and

26 of the marine environment. The work that Pembroke 21C CIC undertakes will help to raise awareness locally of the many special designated sites on the Castlemartin Peninsula and will enable communities to enjoy and even actively engage with the area.

The web mapping element will allow the partners to manage their land in a more joined-up way. An area of fen meadow which is likely to be lost in the longer term because of sea level rise is to be extended so that the species dependant on this habitat have somewhere to move to.

The work on the Valero site is overseen by Bumblebee Conservation and aims to improve the habitat for native bees. The project toolkit will set out what the partners have learned from the project and will help others to deliver similar projects elsewhere.

Public benefits

The public benefit will be an improved local environment for nature and as an asset for the local community and tourists available for tourists and local community to see and enjoy these special places. The lakes, a very popular place for walking and other healthy exercise, will be enhanced with fewer invasive species, a better maintained water depth and clearer water in which visitors may get a glimpse of a pike or an otter. The training offered to volunteers on a range of practical skills aims to improve people’s skills and employability.

27 4.5 Headline Indicators

Percentage CO2 Reduction % Public Rights of Way that are Easy to Use

45.00% 100% 40.00% 35.00% 90% 30.00% 80% 25.00% 70% 20.00% 60% 15.00% 50% 10.00% 40% 5.00% 30% 0.00% 20%

Actual Reduction Target Reduction Pembrokeshire Carmarthenshire Ceredigion Wales

2013/14 position: Due to energy and carbon emissions reductions achieved in key buildings 2013/14 position: The PROW sampling routes were chosen at random by the Cams PCC had formally declared themselves exempt from CRC Phase 2 which runs from 2014/15 to database system. The continuing programme of improvement and maintenance works since 2017/18 saving circa £932k in carbon tax over 4 years. There will be an ongoing reporting the 2000-CROW Act and the funding from Natural Resource Wales and PCC was producing obligation in Phase 2 but no taxation outlay. Free Automated electricity Meter Reading (AMR) more realistic results of PROW open. There was always the possibility of selection of PROW roll out 80% complete. Regular emailed staff 'switch off' updates agreed with IT. 'Energy' in areas where there had been no demand or where signs had been removed and therefore suggestions email address established. A corporate energy and SD e-learning module is being the figures were be lower. The Pembrokeshire Ramblers Association inspects the Paths within developed for roll out in 2014. Leisure services, education and central units energy saving PCC areas while PCNPA carry out their own inspections. The PROW signing programme invest-to-save projects identified. The Council's largest PV solar scheme to date was based on open paths also helps considerably as unsigned paths could have meant the path completed at Narberth School. Larger PV schemes are planned for Tenby and Johnston New was classed as closed. The year 2012/2013 was unfortunate as many roadside Schools. Sustainable Schools and Operation Energy educational schemes ongoing. PCC are signposts/plaques had been vandalised. fulfilling the legal requirement to issue DECs thanks to a dedicated in-house resource. 2014/15 position: The consumption reducing impact of the many energy, water and CO2 2014/15 position: WG no longer stipulates that PROW data is gathered by Local Authorities emissions saving measures invested in between 2003 to 2015, a general energy efficiency due to the onerous nature of data collection/reporting processes. PCC has agreed to continue drive, and education under the Sustainable Schools scheme has enabled the further reduction to gather PROW data for internal performance indicator purposes but this data can no longer of annual emissions by 3.15% exceeding the annual target of 3%. Biomass fuel wood pellet be used comparatively. heating installations has made a great impression by displacing consumption of gas, LPG and oil. Securing in-house and external funding for energy efficiency measures (for example Micro CHP, lighting and boiler upgrades and energy upgrades in the School & Leisure Centre stock) has also contributed. Renewable energy schemes involving solar PV, solar hot water, biomass and one wind turbine have also helped meet targets. Free Automated electricity Meter Reading (AMR) roll out 85% complete. Gas AMR is being considered for 2015 roll out.

28 % A-Roads in Poor Condition Streets Cleaned to a High or Acceptable Standard

9.00% 100% 8.00% 99% 7.00% 98% 6.00% 97% 5.00% 96% 4.00% 95% 94% 3.00% 93% 2.00% 92% 1.00% 91% 0.00% 90% 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15

Wales Pembrokeshire Carmarthenshire Ceredigion Pembrokeshire Carmarthenshire Ceredigion

2013/14 position: Performance had improved for the last two years. Compared to 2013/14 position: The cleanliness standard was well within the target (96.0%) for the previous year, an additional 225 km of roads was surveyed to enable this the year. measure to be calculated. Investment in carriageway resurfacing and strengthening based on highway condition data had enabled target to be achieved. 2014/15 position: Performance has improved for the last two years. Investment in 2014/15 position: The cleanliness index remains well within the target for the year. carriageway resurfacing and strengthening based on highway condition data has enabled target to be achieved and exceeded. (Target is 5.00%)

29 Waste Disposal (tonnes)

35000 30000 25000 20000 15000 10000 5000 0 2011/12 2012/13 2013/14 2014/15

BMW Landfilled Recycled Composted

2013/14 position: Waste sent to landfill The tonnage of BMW (Biodegradable Municipal Waste) landfilled continued to fall and was well within the decreasing landfill target by approximately 27%. This had been achieved through additional recycling and more residual waste sent to EfW (Energy from Waste). Recycling & Composting The tonnage of waste recycled and composted had increased significantly due, in the main, to increased awareness raising and the introduction of fortnightly collections of residual waste. 2014/15 position: Waste sent to landfill In comparing the performance in 2013/14 with 2014/15 the tonnage of BMW (Biodegradable Municipal Waste) landfilled has fallen dramatically due to increased recycling and residual waste being sent to EfW (Energy from Waste) with the resulting bottom ash recycled. This has kept us well within the decreasing landfill target.

Recycling & Composting The tonnage of waste recycled and composted has increased significantly over the year through improved recycling of: orange bags, food waste, garden waste and diversion of residual waste to EfW – resulting in recycling of incinerator bottom ash. The introduction of fortnightly collections continues to have an impact as does the work of the waste advisors.

30 5. Health, Care & Wellbeing People in Pembrokeshire are healthier

5.1 Introduction

The HSC&WB Commissioning Partnership is accountable to the Local Service Board for the delivery of the Health Care and Well-being outcome theme in the Single Integrated Plan and will continue to act as the partnership group with strategic oversight for the management, monitoring and delivery of emerging priorities.

The detailed updates demonstrate how we have delivered on the agreed objectives with the report identifying a number of key achievements, noting any issues that have come to light, as well as identifying potential areas of future development for the Partnership to consider during the coming year.

In times of financial pressures, this is seen as key in order to maximise best use of public resources and to deliver seamless services by working across organisational boundaries.

5.2 What have we done?

5.2.1 People will be helped and supported to take responsibility to improve their health and well-being throughout their lives

• During the year work has been undertaken to jointly map mental health services and expenditure across both health and social care to identify joint commissioning opportunities. This approach will reduce duplication and ensures effective use of available resources.

• Access to good quality information and advice is a recurrent theme cited by service users and carers. Infoengine is an on-line directory of third sector services which has been developed by the third sector and is hosted locally by PAVS and provides an electronic platform / portal for information and advice. In addition independent advocacy has been commissioned to support adults and carers who are in need of community care and support services.

5.2.2 We will reduce inequities through cross-sectoral working

• The Caring Communities Innovation grant scheme has supported fourteen voluntary groups to deliver community-based initiatives to help older people live independently in their communities. One project that received funding was Bus Buddies, which will provide additional transport assistance to passengers who need it to enable them to continue to access transport. This project will be developed over the coming months.

• The £9million Bro Preseli Extra Care Scheme development in the rural community of Crymych was officially opened in November 2014 by the Older People’s Commissioner for Wales, Sarah Rochira. A unique partnership between Family Housing Association (Wales) Ltd, Hywel Dda University Health Board, Pembrokeshire County Council and Preseli Practice; Bro Preseli provides the support people need to stay healthy, active and independent.

• The development also includes a GP Practice and Community Resource Centre. Preseli Practice provides a comprehensive service for over 6000 patients across two sites in Crymych and Newport, including chronic disease management, minor operations, weight control and child health and immunisation

31 clinics. The Community Resource Centre on site provides a base for district nurses, health visitors, midwives, school nurses and local primary mental health support services, supporting integrated working between the Practice and community based health and social care professionals.

• Substantial progress has been made working with Hywel Dda University Health Board to engage in specific Carer events and formal consultations. This follows from the initial engagement process in developing the Carers Strategy and is now embedded as part of the on-going dialogue and feedback process with Carers. These activities include specific Carers events and are included in the wider calendar of public health awareness events. For example, over the past 12 months these activities have included Carers Rights Day and Carers Week. More recently a Carers Forum has also been established.

• The funding received from the Welsh Government has allowed lead organisations to establish a multi-agency team which has worked to meet the expectations of the Information & Consultation Strategy for Carers. The delivery of the Strategy continues to be overseen and led by the established work- streams with progress reported through the three counties strategy group. Though key achievements are a direct result of the Carers Measure funding, additional resources have also been allocated through the Health Board.

• Considerable efforts have been made to raise the profile of unpaid carers in response to the aspirations of the Carers Strategy (Wales) Measure (2010). This has been achieved in part at least through the partnership approach that has been adopted throughout. This work has been driven through robustly by the three counties Carers Strategy Group supported by established work streams and overseen by the Programme Board.

• A dedicated council vehicle and driver is now being provided to the Health Board for undertaking patient journeys to and from Withybush Hospital. Over 1,000 patients were conveyed in the first 6 months.

• Pembrokeshire County Council, Hywel Dda Health Board and Royal Voluntary Service have collaborated to run a 6 month pilot to enable journeys to hospital appointments to be accommodated by Pembrokeshire Country Cars. This will ease the over-demand on the Ambulance Service and make it easier for existing service users as they will only need to phone one number for transport.

5.2.3 People in Pembrokeshire will be provided with appropriate and sustainable health and social care services

• A Communication and Engagement Framework has been developed in partnership between Pembrokeshire County Council, Hywel Dda University Health Board and PAVS. The framework has been produced in order to strengthen and encourage a proactive approach to communication and a more consistent and targeted approach to engagement between commissioners, service providers, service users, patients, carers, citizens and wider stakeholders.

• There is recognition that the service user/carer voice should inform and shape future commissioning. Commissioning has made stronger links with the BIG Lottery Community Voice programme, which is managed in Pembrokeshire by PAVS. The Stronger Communities: Better Services programme is made up of a portfolio of 8 community-led projects which aim to give older people, young homeless people, people with disabilities, unpaid carers and people with learning disabilities a voice in decisions about services they use. Innovative engagement methods are used including forum theatre, art, digital storytelling and animation.

• As part of the collaboration work programme a regional commissioning group has been developed. This group is developing a Market Position Statement focusing on older people and older people with dementia. This work will be completed by March 2015.The MPS will be further developed to cover other client groups in due course.

32 • Health and social care staff, supported by the voluntary sector have continued to work in partnership to deliver the ‘Care Closer to Home’ programme. This collaborative work between front line staff has been embedded across the organisations through the community resource team model. The work undertaken locally has contributed to a national programme of work by the Kings Fund.

• The community resource team approach with health, social care and the voluntary sector working together, ensured that people with complex needs were supported at home in the community. This means that during the surge in activity and demand for services experienced at different points in the year, customers’ needs are managed effectively and in many circumstances were able to avoid inappropriate admission to hospital.

• The Welsh Government Intermediate Care Fund (ICF) has helped to further develop our rehabilitation and enablement services. The fund has supported a number of initiatives including investment in therapy led reablement, development of two intermediate care flats provisions of community step up/ down beds, collaborative working with the voluntary sector and an innovations grant to support building community capacity.

• In July 2014 the PIVOT Project was established to prevent inappropriate admissions to hospital or residential care and reduce support required from statutory agencies. PIVOT, which is co-ordinated by PAVS, is a collaboration between Royal Voluntary Service, British Red Cross, Age Cymru Pembrokeshire, Pembrokeshire Care & Repair and Pembrokeshire Association of Community Transport Organisations. The PIVOT partners have many years of experience providing support that builds confidence and self esteem to enable people to live independently within their own homes. PIVOT provides home-based low level support for up to six weeks for people who are at risk of admission to hospital for non medical reasons and either have no means of transport to get home and/or no family or friends to support them on their return home and who would benefit from low level prevention and reablement support.

• Two Intermediate Care Flats have been developed as part of the new Bro Preseli extra care scheme in Crymych and offer short-term care (maximum of up to six weeks) aiming to maximise people’s independence and reduce hospital and or residential care admissions. The flats have been modified and equipped to support and enable people who need intensive rehabilitation and reablement to avoid being admitted to hospital, or following their discharge from hospital. They are also for elderly people who have sustained a fracture or similar injury, or people with an acquired disability who require short term rehabilitative support while adaptations are carried out at their home.

• During the year St David's became the first dementia friendly city in Wales. This was a unique project aimed at making the community a welcoming place for those with the condition. Under the umbrella of the Welsh Government's Ageing Well in Wales programme, partners will work with local communities to support those suffering from Dementia as well as providing services that prevent loneliness and isolation.

5.3 Emerging Issues and our priorities for 2015/16

During 2014 progress has been made to deliver on the ‘People in Pembrokeshire are healthier’ outcome. Although the Partnership Board acknowledges there are considerable challenges ahead in light of the financial climate, the ongoing priority is to work together to make the best use of resources and create sustainable service models that will meet the complex, changing needs of customers.

To maximise opportunities going forward, the remit and membership of the Partnership Board will continue to be reviewed to make the most of joint commissioning of services and reconfigurations. Work will also need to be undertaken to ensure we are able to evidence impact and effectiveness of our actions and to ensure delivery of our key priorities.

33 5.4 Case Study

PIVOT

The client is 81 years old and lives alone. He does not have any family and all his friends have passed away. He has prostate cancer and was discharged from hospital following a hernia repair.

The joint discharge team requested the hospital transport service and low level assessment. The drivers collected the client from the hospital at 2pm. They collected some shopping for him on the way home. They settled the client in and made him a cup of tea. One driver chatted to the client and made sure all the amenities were working. Because the client had been rushed into hospital, there was food and milk left out which had gone off, so the other driver cleaned the kitchen and the fridge and threw away all the rotten food; they then replaced the food with the new shopping. The drivers chatted and stayed with the client until the PIVOT case worker got there at 3.30pm.

The client was feeling alone and isolated. He had been told not to drive again and this was making him depressed as he could not afford to pay for transport. He had poor mobility and was afraid of falls.

The client said he was lonely because all his friends had passed away. He enjoys music, fishing and archery. A welfare benefit check was undertaken for him and it was discovered that he was not in receipt of Attendance Allowance. Arrangements were made for the DWP to call out to complete the relevant forms.

His house was very cluttered and it was noticed that he had 4 plugs all plugged into an extension lead. Arrangements were made for a home safety check to be undertaken for him and he was very amenable to this idea.

A Lifeline alarm was discussed as he was concerned about falling and being on his own. The Local Authority was contacted to request information regarding the lifeline scheme.

The client was referred to the Gofal y Ddolen scheme to help with the isolation and to help build his confidence in going out.

Following the DWP visit, the client was awarded the higher rate of Attendance Allowance thus maximizing his benefits. He received a home safety check from Care and Repair who also came up with suggestions regarding adaptations to help with his mobility around the house. He had the Lifeline installed and is now wearing the pendant alarm. He has been out with the Gofal y Ddolen office; is now regularly attending the 50+ group at Foundry House and has joined the Men in Sheds scheme.

The client said that he was astonished by the help and support he had been given since being discharged. Receiving the increased benefits was the icing on the cake as it enabled him to pay for the transport to the various new groups he had joined.

SPPOT, A Community Interest Company. Project Name: Dog Walking Project (funded by the Caring Communities Innovation Grant)

JD is in his fifties and has attended FRAME two days per week for the past 4 years. JD suffered brain damage as an infant which manifests as a condition very much like autism. JD has communication and cognitive difficulties but is very independent and able to travel around Pembrokeshire and the UK by bus.

34 He lives with his mother and stepfather and is known as a “man of mystery” due to his unwillingness to talk about himself.

FRAME said they had tried every type of training that they have for JD and were looking for something different for him. They asked us to come and meet JD, with a view to him starting training with SPPOT- if he liked us. The meeting went well and we agreed to use the Caring Communities Innovation Grant money to fund 50% of his training costs and JD agreed to take part in fundraising for the remaining 50%.

During the first session, JDs support worker from FRAME observed that he had seen JD smile for the first time ever in 4 years of knowing him. JD has developed great relationships with the dogs on the courses and has developed his dog handling skills tremendously. The dogs wait for him to arrive and happily go walking round the field with him and respond well during training sessions.

Outcomes achieved

• JD attends every sessions • JD has been seen to smile and laugh • He interacts positively and gently with all the dogs who respond well in return. • JD has achieved Entry Level 2 on his first course and Entry Level 3 on his second course. This group of people are the first people in Wales to gain these accreditations at Entry Level as they are new courses e have written. When JD finishes the next unit he will be able to walk dogs for the general public, with support to interact with people. • JD has been able to raise money towards his own training through fundraising and from providing day care for dogs.

35 5.5 Headline Indicators

Life expectancy % Adult obesity and physical activity

81 70% 80 60% 79 78 50% 77 40% 76 30% 75 20% 74 10%

0% Pembs Ceredigion Carmarthenshire Wales 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

% Adult Obesity % Adult Physical Activity % Wales Obesity % Wales Physical Activity

2013/14 position: Life expectancy within the County has been increasing. The life 2013/14 position: According to a survey, Sport Wales says there had been a 34% jump expectancy for men in Pembrokeshire is close to the Wales average and has steadily in the number of adults regularly taking part in sport or physical activity between 2008 increased in line with the all-Wales figure (an increase of 4% for life expectancy at birth over and 2012 with the figures being at their highest levels. Swimming, running and cycling a decade). Life expectancy for women is slightly above the Wales average and has increased has seen noticeable increases while figures have also risen for football and golf. The in line with the Wales average (2.9% over a decade). In Wales, the overall life expectancy Active Adults survey found 262,000 more people aged from 15 to over 65 did some has risen since 1991-93 by 5.0 years for males and 3.4 years for females. form of sport or activity three or more times a week than in 2008. 2014/15 position: In comparison to Pembrokeshire, life expectancy at birth in Wales was 2014/15 position: Whilst no changes are recorded Nationally on InfoBase Cymru it is 78.2 years for males and 82.2 years for females. This is an increase of 0.25 years over the expected that we may see a slight increase in the number of adults reported as being figure for 2009-11 for men and 0.06 years for women. Life expectancy at birth in Wales, for overweight or obese with early indication implying that 58% may be recorded as both males and females, was lower than England. overweight or obese with 22% of this figure recorded as being obese (Wales Gov U.K, In Wales, the overall life expectancy has risen since 1991-93 by 5.0 years for males and 3.4 Welsh Health Survey 2013: Summary Results) years for females. Of the Local Authorities in Wales, Monmouthshire had the highest life expectancy at birth for males and Monmouthshire and Ceredigion had joint highest life expectancy for females. Blaenau Gwent had the lowest life expectancy at birth in Wales for both males and females. (Stats Wales.)

36 % Adults who smoke Delayed Transfers of Care from Hospital to an Appropriate Care Setting

50% 4.5 40% 4 3.5 3 30% 2.5 2 20% 1.5 1 0.5 10% 0

0% 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

No. per 1000 population aged 75+ Pembs Ceredigion Carmarthenshire Wales

2013/14 position: Despite smoking being considerably lower than in the 1970s, the fall in 2013/14 position: Performance during 2013-14 had far exceeded targets with less than half of rates has slowed down in recent years. Overall, smoking was more common in males than in the DToC's anticipated. General and Community Hospital Ward staff, health managers and females, although in children and young people the reverse is true. Smoking rates were community managers met on a weekly basis to discuss DToC's and patients with a stay in highest in the most deprived areas of Wales. More than 40 per cent of adults who have never excess of 10 days. This process had resulted in a significant improvement in flow. worked or are unemployed were current smokers, with no signs of this figure decreasing. Smoking rates in managerial and professional groups had decreased in recent years. These trends are likely to contribute to widening health inequalities in the future. 2014/15 position: Whilst no changes are recorded Nationally on InfoBase Cymru, early 2014/15 position: Effective joint working continues to result in good performance. indication from the results of the Welsh Health Survey 2013: Summary document indicates 21% of adults reported that they currently smoked. (Wales Gov UK)

37 % of carers offered assessment or review

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

2013/14 position: According to the 2011 Census, there were a total of 15,195 carers in Pembrokeshire, which represented 12% of the population. A carer's assessment is a way of getting a clear picture of the circumstances of the carer in regard to their caring role – what is going well, what are the restrictions, difficulties and pressures. The assessment is a discussion between the carer and the assessor; it is not a test of the person’s abilities as a carer. It recognises the carer’s knowledge and expertise. The carer's assessment will recognise the important role the carer has in supporting the person they care for, as well as the knowledge and expertise of the carer. The carer's assessment helps carers to identify what is needed to help them to stay in their caring role for longer. Carers say there are many positive outcomes from having a carer assessment; for example, accessing information they did not know about, sharing their experience as a carer, and increased confidence in their caring role and that support is available for them. The target for 13/14 was set based on proposed changes to the methods for offering carers an assessment. The alternative method is scheduled for implementation during 2014/15.

2014/15 position : Planned activity to engage with carers has contributed to this good performance.

38 6. Safeguarding Children and adults are safeguarded

6.1 Introduction

Safeguarding Adults Adult Safeguarding matters are handled in accordance with the Interim All Wales Policies and Procedures (2010). The Adult Protection Committee in Pembrokeshire works closely with the Dyfed Powys Adult Protection Forum to raise awareness of Adult Protection responsibilities and ensure each of their respective organisations adheres to the Interim All Wales Policies and Procedures 2010.

Partners are in agreement that a regional approach would achieve greater accountability and governance, leadership and direction, increased scrutiny, and improved partnership working, reduction in duplication and a greater emphasis on the practical delivery of safeguarding through local lead officers’ groups. Partners accept that a regional board is necessary and that going forward the focus should be on the performance of all partners to improve the outcomes for people needing services. The collaborative has now commissioned work to develop the regional approach to safeguarding including the establishment of a regional safeguarding board with the appropriate level of governance.

The Social Services and Wellbeing Act will come into force in April 2016 and within the Safeguarding section there are new duties that will need to be reflected in our policies and procedures. Section 126, which defines ‘adult at risk’, imposes a duty on local authorities to make, or cause to be made, such enquiries as it considers necessary to decide whether a person is an adult at risk; and to decide what action, if any, should be taken. Section 127 introduces adult protection and support orders (APSO) and Section 128 introduces a statutory duty on ‘relevant partners’ as defined by section 162(4) to inform the local authority of an adult at risk in specified circumstances.

Safeguarding children The Children Act 2004 required each local authority in Wales to establish a Local Safeguarding Children Board (LSCB) to coordinate what is done by key local organisations to safeguard and promote the welfare of children.

Pembrokeshire’s Safeguarding Children Operational Partnership is the key multi-agency arena for safeguarding children practice, policy and procedures. This Partnership discharges this responsibility at a strategic level with a clear ‘line of sight’ through to operational practice & training functions, including the Regional CYSUR safeguarding agenda. The partnership’s vision is that every child in Pembrokeshire is able to grow up in a loving and secure environment, which is free from abuse, neglect and crime, and which enables them to enjoy good health and fulfil their potential.

39 6.2 What have we done?

Safeguarding Adults

• Work has taken place to strengthen the wider service to undertake and manage adult protection referrals and investigations. This has ensured the safeguarding of adults through proportionate and appropriate response to identified need.

• Improved awareness of adult protection concerns has resulted in less inappropriate referrals which means that 60% [15% 2013/14] of referrals received met the adult protection procedures threshold. Improved awareness has also increased the number of cases with adult safeguarding concerns being managed by the care management teams. We have improved our designated lead manager [DLM] process with more trained managers to handle cases.

• The quality assurance framework and matrix for the joint commissioning hub has been implemented. As part of this, the intelligence framework is in place and is developing as information is assimilated. All contracts have been risk assessed and RAG rated, based upon the available intelligence. Two Quality monitoring posts, funded by the Intermediate Care Fund are in place to support the quality risk framework and the intelligence generated by this will feed into improvement plans with the sector.

• Pembrokeshire County Council took the lead to progress an information sharing protocol for adult protection strategy discussions and meetings. This will ensure a smooth process for sharing personal information. This is now in place and is in the process of being assured by the Wales Accord for Sharing Personal Information team.

• The regional Adult Protection Conference was hosted by Pembrokeshire County Council in October 2014. The theme of the event was Domestic Violence. Representatives from all partner organisations attended.

Safeguarding children

• The Signs of Safety framework has been implemented, a solution-focused approach, to child protection services across Pembrokeshire. The approach will introduce a strengths based model to safeguarding work that will result in:

o improved quality of social work delivered to families, o improved engagement of families, and o improved risk management of vulnerable children as a result of rigorous assessment and safety planning.

• We have strengthened preventative services. Within Families First we work with a significant number of children / young people and families. Team Around the Family (TAF) were working with 159 families (average 3 children per family) as at the end of 2013/14 and 207 families at the end of quarter three 2014/15.

• Implementation of the When I am Ready (WIR) Scheme is an arrangement which enables young people to remain with their former foster carer(s) beyond the age of 18. The intention of WIR is therefore to: 40 o extend the transition to adulthood within a supportive family environment, o ensure young people can remain with their former foster carer(s) until they are 21, o ensure, if needed, that the young person is moved placement to an identified WIR carer(s) to ensure stability prior to 18th birthday with the prospects of a WIR arrangement after 18, o enable a young person to experience a transition similar to their peers, o reduce social exclusion, and o ensure future stable housing and tenancy sustainment..

• We have strengthened the Voice of the Child in Pembrokeshire through improved engagement with young people from vulnerable groups. Other activities include running a Restorative Practice conference, running a summer learning programme where some young people completed a John Muir award, and holding an information event targeted at specific vulnerable groups. The establishment of a Children and Young People’s Rights Officer, support staff and two trainees has also supported this. The team has presented its work to date at the international “Rights Here, Right Now” conference at Swansea University in September. The team was also recognised at the All-Wales Continuous Improvement Community Awards in Cardiff in November.

• Pupils representing almost 50 Pembrokeshire schools attended a conference on children's rights towards the end of 2014. The Student Voice Conference was held at Picton Castle to celebrate the 25th anniversary of the United Nations Convention on the Rights of the Child (UNCRC). The guest speaker was Keith Towler, Children's Commissioner for Wales, and youngsters, who represented 49 school councils, took part in workshops learning how to make their voices heard and how to participate in decision-making.

• Pembrokeshire's UN Committee of young people (PUNC) held its first annual meeting earlier this year and held local education leaders to account on their performance in securing children’s rights to education. In time it is hoped that partner agencies will be involved in the reporting process in the near future.

• Pembrokeshire has an established Junior Safeguarding Children Board with a clear Terms of Reference and expanding membership.

41 6.3 Emerging Issues and our priorities for 2015/16

Ensuring partners are in the best position to meet the requirements of the Social Services and Wellbeing Act will be a priority during 2015/16 as will strengthening regional partnership arrangements. Other priorities include:

Adult Protection • Raise awareness to promote early intervention and prevention • Enable individuals through the promotion of positive risk taking outcomes. • Improve outcomes for individuals through engagement before, during and after the process. • Ensure individuals’ outcomes are captured in their protection plans that are reviewed and amended/closed as appropriate. • Ensure that individuals are provided with the appropriate support such as advocacy, especially where the capacity of the individual to make decisions is of concern. • Work with providers and partner organisations to tackle risk adverse priorities.

Safeguarding Children

• Develop a multi-agency professional forum programme to enhance local safeguarding practice. • Fully embed the Signs of Safety© Assessment & Planning framework. • Deliver on the requirements of the Social Services and Well-being (Wales) Act.

42 6.4 Case Study

Adult Protection Case study

Background Two female residents of a residential care home disclosed to a member of staff and the manager, separate incidents of poor care and inappropriate language and behaviour from a carer working in the home. The matter was referred into the adult protection process and a strategy discussion was held with the police who determined that there was no matter for criminal investigation. A strategy meeting, chaired by the safeguarding senior practitioner, was attended by a CSSIW inspector, the care home’s manager and a social worker from the safeguarding team. It was decided at the meeting, that there should be an independent investigation to be undertaken by staff from the safeguarding team and the care home manager. A remit was prepared detailing who the investigators should speak to and what documentation they would need to examine.

Investigation The investigation followed the Wales Interim Policies and Procedures for the Protection of Vulnerable Adults. The investigators spoke to the alleged victims, 6 care home employees which included 2 care home nurses. The member of staff who was alleged to be responsible declined to attend arranged interviews. Contemporaneous notes of all interviews were taken which were signed by the persons making the statements and were subsequently incorporated into the investigation report together with an evaluation of the evidence.

Outcome The report was presented at a subsequent adult protection strategy meeting where it was concluded that on the balance of probability the alleged abuse had occurred. The case was closed to enable the care home manager to apply the care home’s disciplinary procedure. At the end of the care home disciplinary procedure it was concluded that the allegations were upheld and the member of staff alleged responsible was dismissed. The carer has since been referred to the Disclosure and Barring Scheme for consideration of their fitness to work with vulnerable adults in future. The two vulnerable victims were both very pleased and relieved when informed of the outcome at the end of the process. One of the residents had considered moving because they felt bullied. However, both victims agreed they were feeling happier and secure once more and remained in the care home. They both expressed gratitude that they had been listened to and felt that the matter had been handled sympathetically and with understanding of their position.

Safeguarding Children Case Study

Junior LSCB (Safeguardians)

Pembrokeshire has an established Junior Safeguarding Children Board with a clear Terms of Reference and expanding membership. During 2014/15 the Safeguardians have worked on many different projects:

• They held a Restorative Practice Conference for pupils from secondary schools which was attended by 40 young people from seven secondary schools. • Information on safeguarding was identified by the young people as a priority for the group and during the summer holidays the Safeguardians completed a John Muir Award in partnership with the Pembrokeshire Coast National Park’s Your Park project. • They produced a “safeguarding calendar” with messages on how to keep safe in the outdoors on every month. These calendars have been sent to schools within the county, who are displaying them on their Safeguarding notice boards in school.

43 • The group have developed strong links with the other junior safeguarding groups within the region, leading to the development of a regional junior board. The regional board is currently working on some common issues to feedback into the Regional CYSUR Mid & West Wales Safeguarding Children Board. • Links have also been made between the Safeguardians and the Safeguarding Overview and Scrutiny Committee. Some of the members recently attended the Overview and Scrutiny Safeguarding Committee to deliver a presentation on the group and the Chair of the Scrutiny committee regularly attends meetings of Junior Safeguardians and has developed regular communication with the young people. • As a result of some recommendations from a recent serious case review, the group have been consulted on developing improved information for young people on safeguarding. • The Safeguardians are currently organising an Information session for both professionals and young people to share information, increase membership and provide people with an opportunity to network. They are hoping to organise a Safeguarding Conference in the autumn term and to develop stronger links with the local operational board. • Members of the Safeguardians will attend the Safeguarding Operational Partnership meetings during 2015 to strengthen links and help to contribute to safeguarding priorities in Pembrokeshire as viewed by children & young people.

44 6.5 Headline Indicators Headline Indicators Safeguarding Children Number of Looked After Children Number of children on the Child Protection Register

200 300 250 150 200 100 150 100 50 50 0 0 2009/10 2010/11 2011/12 2012/2013 2013/2014 2014/15 2008 2009 2010 2011 2012 2013 2014 2015

Pembs Wales Average Ceredigion Carmarthenshire Pembrokeshire Ceredigion Carmarthenshire Wales Average

2013/14 position: As of 31st March 2014 there were 124 looked after children in 2013/14 position: As of 31st March 2014 there were 69 children on the Child Pembrokeshire. This decrease in numbers reflected an increased focus on rehabilitating Protection Register in Pembrokeshire. Following a peak in registrations during the children home, or on seeking adoption as a route for permanency. second quarter of 2012/13 there was a return to a more average rate of registrations. It is possible that the implementation of the Public Law Outline process had impacted on child protection activity, as had the increased capacity within Children’s Services for preventative work. 2014/15 position: As at the end of quarter three 2014/15 9.68% (12 young people) have 2014/15 position: During the year to date 2014/15 there has been an increase in experienced three or more placements. There are continuing pressures on placement the numbers of initial child protection conferences held, 125, in comparison with the choice in particular for older looked after children displaying high risk behaviours, with same period 2013/14 of 85. Despite this increase in activity, performance in respect nine of the twelve falling into this category. However the remaining three of the nine of timeliness has improved to 96.80% in comparison with 90.59% for the same experienced the number of moves to the timely and swift execution of plans. period 2013/14. Performance during the year to date 2014/15 of 9.68% is a slight increase in The percentage of initial core group meetings due in the year which were held within performance on the same period during 2013/14 of 10.69%. Continuing focus on 10 working days of the initial child protection conference, reduced slightly during compliance, led by the Senior Reviewing Officer, has resulted in improvements in 2013/14 to a year end result of 91.40%, this result compares favourably with the performance in respect of reviews of Looked After Children. 2013/14 performance result Wales year end result of 90.0%. Performance during 2014/15 has improved slightly of 99.68% compares favourably with the Wales result of 95.9%. This positive to 97.20% at end of quarter three. performance has continued during the first nine months of 2014/15 to 98.69%.

45 Safeguarding Adults Matters of concern reported to the Adult Protection Team % Adult protection referrals where the risk is managed 900 800 700 100% 600 500 98% 400 96% 300 200 94% 100 92% 0 90% 88% 86% 84% No. of referrals No. meeting threshold 2010/11 2011/12 2012/13 2013/14 2014/15

2013/14 position: The conversion rate of matters of concern that progressed to adult 2013/14 position: % of adult referrals where the risk is managed is a national protection procedures for 2013/14 was 15%. This was less than the 17% for 2012/13. performance indicator. It reports on referrals that proceed to adult protection However, the new process that also includes electronic recording of cases, implemented procedures where the risk is managed is various ways. There is no Pre-plan in January 2014 had facilitated an improvement in the conversion rate. From January position for this indicator other than what has been reported previously. As soon as 2014 to the end of March 2014 the conversion rate was 23%. It should also be noted that a contact to the adult protection team is recorded as a referral the risk is managed of the 603 referrals that did not progress to procedures, 298 were inappropriate and 305 through the process which is followed. During 2013/14, consistent good required further investigation to determine that they did not meet threshold of significant performance continued, supported by an improved process and electronic recording harm. system. 2014/15 position: The escalating concerns procedure has been reviewed and will be 2014/15 position: The consistent performance continues supported by improved finalised as part of the wider workstream to agree a multi-agency escalating concerns processes. protocol. Meetings have been set up with health colleagues to further inform the current draft of the protocol. The draft escalating concerns protocol will be progressed through the internal scrutiny processes of each organisation. The quality assurance framework and matrix has been implemented. The intelligence framework is in place and is developing as information is assimilated. All contracts have been risk assessed and RAG rated, based upon available intelligence. All relevant contracts have been subject to a desktop review within 2014-15. However, targeted higher risk contracts, were subject to a more intensive monitoring and review process. Intelligence is now being utilised to inform quality monitoring arrangements. Two Quality monitoring posts, funded by the Intermediate Care Fund are in place to support the quality risk framework. The intelligence generated by this will feed into improvement plans with the sector.

46 7. Safety Communities in Pembrokeshire feel Safe

7.1 Introduction

Pembrokeshire remains one of the safest places to live in England and Wales, with very low levels of crime and disorder compared to other areas. However, local problems do exist and partners remain committed to doing all that they can to make Pembrokeshire even safer. The Community Safety Partnership acknowledge that despite the very low levels of crime and disorder, fear of crime is still a significant concern for many residents and therefore public reassurance is an important aspect of its work. Crime, and the fear of crime, has a negative impact on community cohesion.

7.2 What have we done?

7.2.1 Provide an effective and coordinated response to antisocial behaviour, focusing on prevention and early intervention

• In May 2014 the Police and Crime Commissioner awarded Gwalia the contract to provide a new regional Antisocial Behaviour (ASB) service. This service will become fully operational from April 2015. The contract focuses on regional caseload of 50, a key opportunity being the development of a single integrated referral database, to be launched early 2015. The new ways of working with the support of partner agencies has been embedded quickly in Pembrokeshire. We are continuing to work together to develop the service into something that is beneficial to all.

• The Bureau, a partnership between the Youth Justice Team, the Police and the community in consultation with the Crown Prosecution Service started running in Pembrokeshire in August 2014. The aim of the Bureau is to reduce the number of young people entering the court system and to provide them with support not to reoffend. The Bureau gives opportunities for a restorative approach and for young people to receive interventions at the earliest stage of their offending.

• Between August 2014-March 2015 93 young people were dealt with in Bureau, all of those young people received an assessment looking at all areas of their lives such as offending behaviour, emotional and physical health, education, family relationships etc. All of the young people were offered an intervention plan and the majority of the young people accept the support on offer and comply with their suggested intervention plans.

• An Alcohol Consumption in Designated Public Places (Tenby) Order to provide powers to deal more effectively with alcohol and anti-social behaviour in public places was established. Known as a Designated Public Place Order (DPPO), specific streets in Tenby that have evidenced higher rates of drink related crime and ASB within a clearly zoned area have been included.

• Collaborative working between Pembrokeshire County Council and Dyfed Powys Police has seen the establishment of Police Information Points in Milford Haven Library, Fishguard Town Hall and Tenby Tourist Information Centre. Services available through these Points include; 47 access to crime prevention advice, forward community feedback onto the local Neighbourhood Policing Team, answers to common police enquiries, information and signposting to other services within Dyfed-Powys Police and access to the 101 system.

• The Community Trigger element of the Antisocial Behaviour, Crime and Policing Act 2014 came into force in October 2014. The focus of the community trigger case review is on bringing agencies together to take a more joined up problem-solving approach to find a solution for the victim. Agencies including councils, the police, local health teams, and registered providers of social housing will have a duty to undertake a case review when someone requests one and their case meets our locally defined threshold. A local threshold has been established and via the Dyfed Powys Police 101 line a mechanism for instigating the Trigger has been established.

7.2.2 Reduce the harm caused by substance misuse

• Dyfed Substance Misuse Area Planning Board in partnership with Dyfed Powys Police are developing mechanisms for the recording and monitoring of both fatal and non-fatal overdoses with the aims of learning lessons and targeting interventions in a timely way. Where a non- fatal incident occurs it is intended to develop processes for signposting individuals into appropriate services. Where the incident is fatal, the individual’s treatment history is collated in order to track where opportunities have been missed and where treatment pathways can be improved.

• Young Persons treatment service (Choices) is working closely with schools in addressing use of Alcohol and New Psychoactive Substances, up-skilling the workforce to deliver brief targeted interventions. During Spring 2014, Choices took their outreach bus around Secondary Schools, Colleges and to the opening of the Haverfordwest Skate Park and in total spoke to over 2,000 young people about drugs and alcohol. They were invited to work with staff and pupils in Pembroke School in particular, following an incident which resulted in some Year 10 pupils being taken to hospital after having experimented with a ‘legal high’.

• Pembrokeshire County Council’s Social Care Substance Misuse Service’s Hidden Harm Support Team work with families where children are at risk due to Parental Substance Misuse. This has been very positive with the majority of parents engaging well and improved outcomes for children. This service works in partnership with the rest of the treatment system in a gate keeping role, being the single point of contact for all referrals.

• The Substance Misuse Social Care team offer Carers Assessments for those caring for someone with substance misuse issues.

• Successful delivery of the Local Alcohol Action Area (LAAA). One of only a few projects UK wide and one of two in Wales the collaborative project was delivered between Pembrokeshire County Council, Public Health Wales, Dyfed Powys Police and Hwyel Dda University Health Board.

48 7.2.3 Protect every individual’s right to be safe

• Pembrokeshire achieved White Ribbon Town Status this year. The White Ribbon Campaign is the UK-wide Domestic Abuse (DA) awareness raising campaign which is specifically targeted at involving men in showing that they stand against violence against women.

• The Independent Domestic Violence Advocates (IDVA) service working directly with high risk cases clients and victims engaged with over 300 women, 360 children and 15 men last year. The IDVA support workers for the Newid Project are in post, this new initiative was launched to support victims of domestic abuse across more than half of Wales. The project will provide frontline services to support vulnerable, repeat and high-risk victims of domestic abuse and their families.

• Multi-Agency collaborative training to existing police officers attending Domestic Abuse Refresher courses and delivery of DA training to student Police Officers and SDVC Magistrates.

• The Domestic Abuse One Stop Shop (OSS) was opened and a wide variety of weekly activities are now taking place there including delivery of the Freedom Program. Court Live Links have been installed in the OSS with plans to test on DA cases in very near future.

• Hywel Dda University Health Board are building on the strong partnership work between Mid and West Wales Fire Authority and the Local Authority. Fire service records are being matched with A&E data, including data of serious burns reporting at Morriston Hospital, Swansea.

7.2.4 Reduce the impact of reoffending within our communities

• In June 2014 the National Probation Service and the Community Rehabilitation Company (CRC) were launched. The National Probation Service is a statutory criminal justice service that supervises high-risk offenders released into the community. The CRC work with low and medium risk offenders, managing their community sentences and giving them the knowledge, skills and support to enable them to stop offending.

• The Integrated Offender Management (IOM) partnership team continue to work collaboratively on joint action plans, tailored to each individual on the cohort. Each action plan aims to tackle the reasons for offending and therefore reduce the likelihood of it happening again. This work is showing continued success with a regular number of offenders exited from the scheme due to reduced offending and more stable lifestyle behaviours.

• The Cleddau IOM team link closely with relevant service providers and agencies to ensure robust collaboration to tackle substance misuse, physical/mental health and housing issues. An IOM Sergeant was appointed in January.

49 • The recent CCTV review undertaken by Instrom suggested that Pembrokeshire’s CCTV provision was the most efficient within the Dyfed- Powys area and was the most fit for purpose. PCC own and maintain the majority of the cameras in the county, while not actively monitored were accessed only by the police when required.

7.2.5 Prevent violent extremism

• Through working with key partners in the following areas, structures have been put in place to discuss / refer any individuals that are identified as being vulnerable to being exploited; Mental Health Teams, Social Services, Education, Local Authority, Fire and Rescue service, NHS, Probation service and Substance Misuse services. In addition the county holds local CONTEST Boards in order to ensure key partners receive information in relation to the local Counter Terrorism situation via the Counter Terrorism Local Profile.

• Key front line staff within the following professional areas have had their awareness raised in relation to the Prevent agenda via ‘WRAP’ (Workshops to raise the awareness of Prevent); Mental Health Teams, Social Services, Education, Local Authority, Fire and Rescue service, NHS, National Probation Service and Substance Misuse services.

• The locally based Op Protect Team in conjunction with partners within the Local Resilience Forum (LRF) have held a number of exercises to heighten awareness and readiness across a whole range of potential incidents.

• Hate Crime pages have been added to Pembrokeshire County Council’s internet and intranet to raise awareness and signpost victims for reporting and support services. Pembrokeshire County Council’s e-learning module was also revised.

• Four Hate Crime Workshops were delivered by Victim Support and were attended by Pembrokeshire People First, Communities First, Pembrokeshire County Council and partners. Taking Flight Theatre Company delivered four Disability Hate Crime plays and workshops to schools and colleges in Pembrokeshire.

• A regional forum, the Modern Slavery Multi-Agency Strategic Group, was established to strategically drive work to tackle modern slavery.

• A Victim Care Pathway and Multi-Agency Risk Assessment Conference (MARAC) Subgroup was formed. A Victim Care Pathway has been developed and flowchart published. A MARAC system has been developed to put in place action plans to support potential victims.

7.3 Emerging Issues and our priorities for 2015/16

Provide an effective and coordinated response to antisocial behaviour, focusing on prevention and early intervention o Reducing alcohol-related crime and anti-social behaviour o Existing CCTV cameras are useful in providing evidence and deterring crime, more work is needed to evidence the benefits to the Police, A&E and the local economy, amongst others. Work also needs to be done in relation to the availability and greater use of deployable cameras. 50 o Implement the requirements of the ASBCP Act o Work with Gwalia to ensure the integration of their ReAct referral database system anticipated to enhance the sharing of information. Explore with Gwalia a mediation service that should provide further support to the local ASB service.

Substance Misuse o Joint working on raising awareness of specific events in the county where alcohol will be available. o Co-ordination between the sectors to tackle New Psychoactive Substances (NPS) use and their associated harms. o Further awareness raising and education across the age ranges to reduce the use and associated harms of NPS o Further joint training to address the under reporting of alcohol related attendances in A&E. o Monitoring and delivery of the regional Adult Substance Misuse contract Domestic Abuse o Improved outcomes for men, women and children victims of domestic abuse o Partnership service provision to be developed from the Domestic Abuse One Stop Shop o Clarify and improve the reporting of Domestic Violence incidences among older people o Implement the requirements of the GBVDASV (Wales) Bill Reduce the impact of reoffending within our communities o Work in partnership to ensure all those at risk of reoffending or causing harm to the community are ‘in scope’ of the Cleddau Integrated Offender Management project o Implement new national guidance toolkit locally to ensure Pembrokeshire’s IOM project is fully IOM Cymru compliant o Work to ensure a successful pilot for the Dyfed-Powys Women’s Diversionary Scheme. Based in Haverfordwest Custody it has an anticipated commencement date in early summer. o Implement the requirements of Through The Gate (TTG). o Monitor the impact of the Housing Bill in relation to IOM. Prevent violent extremism o The Counter-Terrorism and Security Act received Royal Assent on 12 February 2015. Among other provisions, the Act places the Prevent programme on a statutory footing. This means that in future all local authorities will have a duty to have due regard to preventing people being drawn into terrorism. Therefore we will need to deliver Prevent and Channel. Channel Panels will need to be established and Prevent Action Plans drawn up. o The introduction of the Modern Slavery Act 2015, which received Royal Assent on 26 March 2015, will help to strengthen approaches to tackle modern slavery across the UK and this will enhance delivery in Wales to support victims and to tackle perpetrators. Within the emerging structures and processes to tackle modern slavery there will need to be a continued focus upon partnership working and a continued commitment across agencies and partners to fully embed and mainstream approaches. There is a need to ensure victims are confident to come forwards and agencies are confident and able to report concerns. o Continued need to raise awareness to increase reporting of Hate Crime. 51 o Engage with key departments on tackling hate crime, for example housing, education, health and social services.

7.4 Case Study

Pembrokeshire Local Alcohol Action Area (LAAA)

A Home Office initiative the local partnership comprised Pembrokeshire County Council, Dyfed Powys Police, Public Health Wales and Hywel Dda University Health Board and included representation from Welsh Government and the Home Office. The project attracted no additional funding the local aim being to enhance partnership working.

The aim of the LAAA was: 1. tackling alcohol-related crime and disorder, 2. reducing alcohol-related health harm, AND 3. promoting growth by establishing diverse and vibrant night-time economies.

The project objectives were to: • reduce alcohol-related crime and disorder by further development of the licensing action planning process to make a safer night-time economy, • reduce alcohol-related health harms by increasing Health Board input to licensing processes by improving A&E data sharing and developing a tool to enable appropriate responses to requests for representations, and • promote growth by establishing diverse and vibrant night-time economies. To be achieved via the promotion of diversification of the night- time economy by encouraging alcohol-free events, producing an events safety guide and considering ways to reduce alcohol-related anti- social behaviour.

Key Successes of the LAAA

• Action planning – This process is well embedded in the multi-agency partnership approach that is taken towards dealing with problem premises. It has seen significant results in respect of driving down “alcohol related” violent crime. It has created a greater confidence in the industry to engage in a more meaningful manner to address issues. This is evident from the survey which was undertaken with those premises engaged in the Action Planning process. There is a more joined up process with the partners involved in dealing in a structured manner with issues identified. It stabilises the process and enables a consolidated approach with very specific aims and objectives being identified. Whilst the process is supported by the partner agencies it is an expected outcome that the management of problem premises plays the major role in implementing the action plan in a supported and mentored manner. The benefits of this approach have been shared at a National level at the Institute of Licensing Training Event. • Event Safety Guide – The Event Safety Guide was reviewed and now includes sections on alcohol issues in relation to the delivery of events. To be reviewed on an annual basis it provides substantial information to all potential event holders. • DPPO - An Alcohol Consumption in Designated Public Places (Tenby) Order to provide powers to deal more effectively with alcohol and anti-social behaviour in public places was established. Known as a Designated Public Place Order (DPPO), specific streets in Tenby that 52 have evidenced higher rates of drink related crime and ASB within a clearly zoned area have been included. The effect of the Order is to prohibit the consumption of alcohol within designated public places in certain circumstances. A discretionary power; only those drinkers behaving, or likely to behave, in an anti-social manner will be targeted. • Street Pastors – Well established links have been forged between the Church family in Haverfordwest, Pembroke and Pembroke Dock and the Neighbourhood Policing Teams. Weekly meetings take place and active schemes are now in existence in these towns. • Partnership Working - Partnership working has improved overall and become embedded in the culture through a more structured partnership approach to problem premises. There has been better sharing of information and data and technological collaboration tools. Input from Public Health Wales and recognition at a national level that further engagement is required regarding the public health and licensing agenda • Engagement with the local community – Fully engaged with Neighbourhood Policing Teams who in turn engage on a daily basis with all levels within the community including the licensing trade and those involved in the night time economy. Engaged with the Communities Together project running in Fishguard & Goodwick area, promoting the use of alternatives to alcohol across the community. This project will continue for another two years and Pembrokeshire County Council’s Regeneration Section and Youth Services will support this project embedded across all community projects in the area.

53 7.5 Headline Indicators

First time entrants to the youth justice system Crimes per 1000 population 800 60 600 50 400 40 200 30

0 20 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 Pembs Dyfed Powys Pembrokeshire Ceredigion Carmarthenshire

2013/14 position: There was a reduction of seven FTEs compared to 2012/13. There had been more 2013/14 position: There had been a slight rise in the rate of minor crimes in Pembrokeshire between focussed work with young people at a Preventative level e.g. ASB Residential, Splish Splosh Programme with April 2013 and April 2014, however the rate of significant crimes had dropped significantly. Year 10 pupils and a SPLAT Programme for Year 8 pupils. Both these programmes are ran at least 4 times a The crime picture in Pembrokeshire had changed over the last 12 months, with criminals acting out more year. Where there were concerns young people were offered places on further preventative programmes. minor crimes which won’t result in imprisonment. Successful street violence operations had been run and Youth Cautions and Youth Conditional Cautions had been implemented which supported the reduction in FTE. many more operations were being undertaken (e.g. mobile police stations in town centres) to tackle the A Cohort of 28 young people was established for Qtr 1 2013-14. These young had been tracked for a year and issue of rising minor crime levels. out of the 28 only six went on to re-offend, which was positive. This process was set to continue, with the implementation of the Bureau Model, which is a model to support young and identify whether a young person is given a Youth Caution or Youth Conditional Caution by a panel made up of the YOPS Police Officer, Seniors Social Work Practitioner and an independent Panel Member.

2014/15 position: The Bureau has been running since the beginning of August 2014 and has already made a 2014/15 position: Over the last 12 months, Pembrokeshire has seen a reduction in the number of large impact on the number of Youth Cautions issued. As a result the number of 1st time entrants onto PNC recorded crimes per thousand population. However, there are signs that this trend is starting to reverse has dramatically reduced to just 4 over the whole period. A Bureau Spreadsheet to monitor re-offending and over recent months there has been an increase. This trend is set to continue. Analysis of crime and patterns is being developed and will provide far more insight into trends and the impact of Bureau over the incident data across the force has identified a possible correlation between decreases in the number of long term. anti-social behaviour incidents and an increase in low level assaults. These changes have coincided with a time when the force has placed an increased focus and scrutiny on accuracy of recording crime, and it appears that incidents that may historically have been recorded as Anti-social behaviour are now being recorded as common assaults. There has been a rise in the number of sexual offences. This is reflected across the force and nationally and may potentially be attributed to increased publicity relating to high profile national cases and an increased confidence in reporting such incidents to the police. There has been a reduction in alcohol related crime over the last 12 months, from 50% to 37%. An evaluation has been completed, and it is likely that the Local Alcohol Action Area scheme that has made a positive contribution towards this reduction and in particular the effective targeting of night time economy areas.

54 Anti-social behaviour incidents per 1000 population Domestic abuse related crimes detection rate

100 70 90 80 60 70 60 50 50 40 40 30 30 20 10 20 0 10 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 Pembrokeshire Ceredigion Carmarthenshire Pembrokeshire Ceredigion Carmarthenshire

2013/14 position: ASB continued to show a downward trend across Pembrokeshire as a result of 2013/14 position: Police Officers were utilising new powers under Clare’s law which enables strong coordinated partnership working over the last 12 months. The regularly held multi-agency disclosure of previous abuser history to partners within a relationship or concerned family and problem solving groups were effective in ensuring shared responsibility of ASB issues. This friend. Dyfed Powys Police continued to work with partners to raise awareness of the help and process had been strengthened by the implementation of the ASB Multi-Agency Risk Assessment services available to victims of domestic abuse. Conference (MARAC) process to support vulnerable victims of disability related harassment, hate crime, mate crime and high risk ASB. There had been five MARACs held in Pembrokeshire, which were supported by a range of both statutory and third sector agencies, who in partnership agreed joint action plans to both support the victim and tackle the perpetrator to prevent further incidents of ASB. Multi-agency early intervention meetings with young people and their families also continued to be successfully utilised in Pembrokeshire. 2014/15 position: Over the last 12 months there has been a decline in the number of incidents of 2014/15 position: There has been a gradual increase in the number of domestic abuse anti-social behaviour across all areas of Pembrokeshire. Analysis shows levels to be moderately incidents and recorded domestic abuse crime between 2013 to 2014 and 2014 to 2015. The to exceptionally low compared to previous years. This is also replicated across Dyfed Powys total number of domestic abuse incidents has increased by 8%, and the total number of Police force area. Low numbers of incidents may partly be attributed to a continued commitment domestic abuse crimes has increased by 6%. This could be reflective of an increase in the by partner agencies to work together, providing a joint approach to problem solving and tackling actual number of incidents occurring. Alternatively, this could be due to increased confidence local community issues. Recent crime and incident trends have seen an increase in the number of in services and better reporting as opposed to being reflective of any actual increase. Alcohol crimes categorised as “miscellaneous crimes against society” , which relate to the type of related recorded domestic abuse crime has fallen by 19% over the last 12 months across behaviour that historically would have been associated with Anti-social behaviour , but now Pembrokeshire; there has been a 9% decrease across the force. The relationship between includes offences committed on-line or via social media and which are not recorded within the crime and alcohol is complex, and although there is no direct evidence to correlate reductions “ASB” category. For example “Sexting”, an offence under the Obscene Publications Act etc. to work conducted by the Local Alcohol Area Action initiative, it is possible that the Multi- Changes in recording practices may also be contributing to a trend in decreasing numbers of anti- agency work completed under this scheme to raise alcohol awareness, and targeting night social behaviour, and the beginnings of a rise in recorded crime. Further details of these changes time economy may have contributed to this decrease. are outlined in the comments for Crimes per thousand population.

55 Total no. killed or seriously injured in road traffic accidents

120

100

80

60

40

20 2010 2011 2012 2013 2014 Pembrokeshire Ceredigion Carmarthenshire

2013/14 position: Educational programmes carried out during 2013/14 include:

Junior Schools Secondary School /College Pre-School Road Safety Lending Resources Year 7 – New Journeys Kerbcraft Year 9- Deadly Mates Junior Road Safety Officer Year 12- Young Driver Programme National Standards Cycling Pass Plus Cymru Crucial Crew Biker Safe Tour de … (School Cycle Events) Walk to Schools

Numerous traffic calming and traffic management schemes had been undertaken across Pembrokeshire in order to further improve the safe use of roads for both vehicle users and pedestrians.

WG Road Safety Grant Schemes Traffic Management / Calming Schemes A478 Crymych: Pedestrian crossing facility (zebra) in region of school Ambleston: 30mph limit Hammond Avenue, Haverfordwest: Traffic calming / crossing plateaus Sandy Hill, Saundersfoot: 40mph limit C3041 Newton Rd, Hook: Traffic calming plateaus in region of school Angle: 20mph limit in region of school Heywood Ln, Tenby: 20mph zone including traffic calming tables B4329 Crosswell: 40mph limit A478 Pentre Galar: 50mph limit

2014/15 position: Note that the target set for 2014 is based on a nationally agreed 40% reduction in the number killed/seriously injured by 2020 from the 2004/08 baseline average figure (the baseline figure for 2004/08 was 96) - hence the higher target compared to last year.

56 2014/15 Annual Scorecard

Children and Families Health, Care and Wellbeing Headline Indicator 2011/12 2014/15 Change in DOP Headline Indicator 2011/1 2014/1 Change in DOP Baseline Current baseline 2 5 baseline Live births with low birthweight 6.8% 6.8% -  Baseli Curren No. of childcare places in Pembrokeshire 2426 3009 +24%  ne t KS4 Level 2 incl. English/Welsh & Maths 56.1% 53.2% -5.1%  Life expectancy 79.4 79.4 -  Yr 11 3.1% 3.4% +9.6%  Obesity 55% 55% -  % new young people NEET % adult: Yr 13 3.5% 3.9% +68.5%  Physical activity 33% 34% -  % children in workless families* Indicator no longer monitored % adults who smoke 23% 23% -  % of all children up-to-date in immunisation Delayed transfers of care 1.71% 0.16% -90%  75.3% 88.3% +17.2%  schedule by age 4 % Carers offered and assessment or review 31.6% 37.76% +19.4% 

Economy Safeguarding Headline Indicator 2011/12 2014/15 Change in DOP Headline Indicator 2011/1 2014/1 Change in DOP Baseline Current baseline 2 5 baseline No. of active businesses 4450 4480 +0.6%  Baseli Curren In employment 65.0% 70.6% +8.6%  ne t Employment in Employee 54.2% 56.4% +4.0%  No. of looked after children 152 115 -24.3% N/A Pembrokeshire  No. of children on the child protection 87 64 -26.4% Self employed 15.0% 13.5% -10% N/A register Headline GVA per head at current basic 13097 13097 -  Matters of concern reported to the adult prices 825 452 -45.2% N/A JSA claimant count as % 16-64 population 3.0% 2.7% -10%  protection team No. of adult protection referrals meeting 142 276 +94.3% N/A threshold Environment % adult referrals where risk managed 89.66% 100% +11.5% N/A Headline Indicator 2011/12 2014/15 Change in DOP Baseline Current baseline Safety % CO2 reduction 18.44% 21.56% +16.9%  Headline Indicator 2011/1 2014/1 Change in DOP Public rights of way that are easy to use 73.0% 71% -2.7%  2 5 baseline A-roads in poor condition 6.3% 4.47% -29%  Baseli Curren Streets cleaned to a high or acceptable 98.7% 99.43% +0.7% ne t  First time entrants to the Youth Justice 121 64 -47.1% standard  BMW landfilled 18714 4233 -77.3%  System  Waste disposal Recycled 22344 24620 +10.1%  Crimes per 1000 population 43.5 37.1 -14.7% Anti-Social Behaviour incidents per 1000 Composted 10044 10169 +1.2%  61 41 -32.7%  population Domestic abuse crime detection rate** Indicator no longer recorded Total killed/seriously injured in road traffic 64 60 -6.2%  collisions

* The Children and Families Executive Group has selected this as a new headline indicator to replace the measure around children in workless families. ** Changes in performance monitoring have required a focus on the number of crimes recorded and also a new range of “outcomes” for investigations into recorded crimes, as introduced by the Home Office in April 2014 DOP: Direction of performance  = improved  = same  = declined

57 9. Planning for the future

9.1 Progress relating to this Plan will continue to be monitored at a strategic level by Pembrokeshire’s LSB and its associated partnerships. Hywel Dda’s Business Planning and Performance Assurance Committee and elected Members on Pembrokeshire County Council’s Overview and Scrutiny Committees will also review and challenge partners’ progress in delivering the outcomes identified in this Plan.

9.2 This Review looked back on our progress during 2014-15 and identified that generally good progress continued to be made against our planned objectives. It is clear, however, that growing financial pressures will affect our ability to improve services in future even more than we anticipated 12 months ago. Maintaining the same quality of joint initiatives while making substantial reductions in funding will become an increasing challenge for all partners.

9.3 During 2014-15, we made significant progress in addressing a range of challenges identified in the Single Integrated Plan. The LSB and its associated partnerships have also monitored a wide range of other indicators in order to gain a comprehensive understanding of the progress made and also the emergence of other issues. This review summarises some of these additional challenges and reflects on how they have been incorporated into the priorities for partners in 2015-16. This process of continually assessing emerging challenges and issues will be maintained throughout the current year.

9.4 The process of identifying priorities for 2015-16 also involved feedback from voluntary and community groups expressed at the annual Public Services in Pembrokeshire Day. The views are summarised on the Pembrokeshire LSB website along with further details about partnership working in Pembrokeshire. During 2015-16 the range of information on the website will continue to be extended to include greater information on service performance and performance indicator monitoring. This will enable members of the public and community groups to remain engaged in the planning processes and input into future LSB engagement activities.

9.5 This Act will make LSBs statutory bodies as Public Service Boards in each Local Authority area and make the next iteration of Single Integrated Plans will become statutory Well-Being Plans from 2018. To begin meeting the requirements of the Act, the membership of the LSB has already be extended to include Mid and West Wales Fire Authority, Milford Haven Port Authority, Natural Resources Wales, Probation and Pembrokeshire Coast National Park Authority.

58