DOCSLIB.ORG

Turnover Contagion: How Coworkers' Job Embeddedness and Job Search

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Turnover Contagion: How Coworkers' Job Embeddedness and Job Search ௠ Academy of Management Journal 2009, Vol. 52, No. 3, 545–561. TURNOVER CONTAGION: HOW COWORKERS’ JOB EMBEDDEDNESS AND JOB SEARCH BEHAVIORS INFLUENCE QUITTING WILL FELPS Erasmus University TERENCE R. MITCHELL University of Washington, Seattle DAVID R. HEKMAN University of Wisconsin–Milwaukee THOMAS W. LEE University of Washington, Seattle BROOKS C. HOLTOM Georgetown University WENDY S. HARMAN Central Washington University This research developed and tested a model of turnover contagion in which the job embeddedness and job search behaviors of coworkers influence employees’ decisions to quit. In a sample of 45 branches of a regional bank and 1,038 departments of a national hospitality firm, multilevel analysis revealed that coworkers’ job embedded- ness and job search behaviors explain variance in individual “voluntary turnover” over and above that explained by other individual and group-level predictors. Broadly speaking, these results suggest that coworkers’ job embeddedness and job search behaviors play critical roles in explaining why people quit their jobs. Implications are discussed. As the global economy becomes increasingly On the macro side, economic research often looks knowledge based, organizations that can success- at particular industries or localities to explain how fully retain their human resources have an advan- market forces such as unemployment rates or job tage over organizations that cannot. Indeed, a num- supply and demand affect the frequency with ber of studies have shown that turnover negatively which people leave their jobs (e.g., Banerjee & Gas- effects performance (e.g., Shaw, Gupta, & Delery, ton, 2004). Sociological research has also looked at 2005). Hatch and Dyer summarized such findings how turnover affects and is affected by institutional with the observation that “firms with high turnover changes within and across industries (e.g., Have- significantly under-perform their rivals” (2004: man, 1995), as well as organizational variables such 1155). As such, organizational leaders are inter- as size (Price, 1977). ested in understanding why people choose to leave The unique contribution of management scholar- their jobs and insights that might help with em- ship is not only to investigate the individual or ployee retention (Ulrich & Smallwood, 2006). Ac- institutional level, but also what emanates from the cordingly, researchers have spent considerable ef- careful exploration of “the space in between” fort developing and testing models to explain why (Bradbury & Lichtenstein, 2000). For this reason, people quit. organizational researchers are often encouraged to To explain the phenomenon of employee turn- do “meso-level” research, in which individuals are over, the social sciences have offered both psycho- studied in their social contexts (e.g., House, Rous- logical (i.e., micro) and organizational and eco- seau, & Thomas-Hunt, 1995; Johns, 2006). How- nomic (i.e., macro) explanations. On the micro ever, there is surprisingly little work on how social side, job satisfaction and organizational commit- relationships affect turnover. To quote Pfeffer, ment have captured most of the research interest. “Turnover has most often been examined as the 545 Copyright of the Academy of Management, all rights reserved. Contents may not be copied, emailed, posted to a listserv, or otherwise transmitted without the copyright holder’s express written permission. Users may print, download or email articles for individual use only. 546 Academy of Management Journal June consequence of an individual decision process, port, coworker support, and distributive justice with the individual acting in isolation.... Virtu- (Price, 1977; Price & Mueller, 1986). It is important ally all of the dominant models of turnover concep- to note that in Price and Mueller’s model, as in tualize it as an individual decision, without con- virtually all other traditional models, various fac- sidering the effect of social structure” (1991: 795). tors influence turnover through their impact on Although Pfeffer’s comment overlooks the work of organizational commitment and job satisfaction, economists and sociologists, he is broadly correct which in turn influence intent to leave, which then in stating that the bulk of management research on leads to voluntary turnover. turnover focuses on individual attitudes as the sole The result of subsequent scholarship based on precursor to leaving. The influence of one’s imme- these ideas is both impressive and troublesome. It diate coworkers on turnover decisions (what Pfeffer is impressive in that turnover theory and research describes as social structure) has been largely have proceeded programmatically in such a way ignored. that researchers can be confident about a pair of This article investigates the social dimensions of assertions. First, less satisfied and less committed quitting and offers a model of “turnover contagion” employees think about leaving, look for alternative in which the decision to stay at or leave a job is jobs, are more likely to quit, and do each of these to influenced by coworkers. We provide evidence that a greater degree when they believe that desirable turnover decisions are a domain in which cowork- job alternatives exist. Second, many individual- ers can influence an actor’s thoughts, judgments, and macro-level variables are related to turnover feelings, and behaviors (Salancik & Pfeffer, 1978). through satisfaction and commitment. However, Two field studies support the predictive validity of the turnover literature is also troublesome in that our model, offering new insights into the interper- even the most inclusive models leave the vast ma- sonal precursors of “voluntary turnover” (job leav- jority of variance unexplained (e.g., Griffeth, Hom, ing). We argue that this type of meso-level research & Gaertner, 2000; Maertz & Campion, 1998; Price & can widen researchers’ conceptual lenses, increase Mueller, 1986). A number of authors have therefore our ability to predict turnover, and enhance the suggested that scholars need to expand their con- utility of turnover research for practitioners. ceptual lenses to better understand employee turn- over (e.g., Kammeyer-Mueller, Wanberg, Glomb, & Ahlburg, 2005; Maertz & Campion, 1998; Mitchell TOWARD A THEORY OF & Lee, 2001; Mossholder, Settoon, & Henagan, TURNOVER CONTAGION 2005). The framework we describe below, in which we outline the turnover contagion process, is such Turnover Research Heritage an expansionary attempt. March and Simon’s (1958) seminal book, Orga- nizations, marks the real beginning of the attempt The Turnover Contagion Process to develop an overall theory explaining why people leave their jobs. According to March and Simon’s The central theoretical claim made here is that theory, the two factors that determine whether an when an employee’s coworker engages in behaviors employee will leave his or her job are the perceived antecedent to leaving a job, these activities some- desirability of leaving the employing organization times spill over onto others in such a way that the (conceptualized as job satisfaction and organiza- affected others are more likely to leave. Put more tional commitment) and the perceived ease of leav- precisely, a coworker’s search for job alternatives or ing the organization (conceptualized as the quality actual quitting can spread, through a process of of job alternatives). The research focusing on job social contagion, to affect another employee’s quit- satisfaction and organizational commitment, in ting behavior. Like the contagion of illness, the particular, has been extensive. Mobley (1977) iden- process involves the transmission of something tified the sequential and intermediary variables from one individual to another. For us, the “some- leading from job dissatisfaction to eventual quit- thing” is the tendency to leave a job. Others have ting. In an exemplar of programmatic turnover re- used the contagion metaphor to understand the search, Price and Mueller (1986) added to this spread of burnout (Bakker & Schaufeli, 2000), emo- model by cataloging the antecedents of organiza- tions (Barsade, 2002), and long work hours (Brett & tional commitment and job satisfaction, including Stroh, 2003). pay, social integration, instrumental communica- We believe that the primary mechanism in turn- tion, formal communication, centralization, routi- over contagion is people’s pervasive tendency to nization, role overload, promotional opportunity, compare themselves to others. Research on social professionalism, general training, supervisor sup- comparison has documented that this tendency is 2009 Felps, Mitchell, Hekman, Lee, Holtom, and Harman 547 among the most robust and ubiquitous of psycho- was related to individual employee absenteeism. logical phenomena (Kruglanski & Mayseless, 1990). And Eder and Eisenberger (2008) demonstrated “The notion that people rely on others to help that the average tardiness of work group members define reality in ambiguous circumstances has long is related to individual tardiness. They also been a core tenet in social psychology” (Degoey, showed, in a second study, that withdrawal behav- 2000: 58). Salancik and Pfeffer (1978) extended iors carried out at the group level, such as taking Festinger’s (1954) original work on social compar- undeserved work breaks or engaging in idle conver- ison to organizational behavior and job attitudes, sation, influence the probability that individuals and Bandura (1977) applied these insights to learn- do the same.
Load more

Recommended publications
  • Job Embeddedness and Turnover Intentions: an Empirical Investigation of Construction IT Industries
    International Journal of Advanced Science and Technology Vol. 40, March, 2012 Job Embeddedness and Turnover Intentions: An Empirical Investigation of Construction IT Industries Dong-Hwan Cho1 and Jung-Min Son2* 1Venture and Business, Gyeongnam National University of Science and Technology, 2Management, Inje University,Korea [email protected], [email protected] *Correspondent Author: Jung-Min Son* ([email protected]) Abstract Organizations that can successfully retain their human resources have an advantage over organizations that cannot. Regardless of individual industry, the turnover of employees makes it difficult to secure a work force and costs companies enormous expenses to recruit, hire and train new personnel. Research targeting various industries does not show consistent results because of the different characteristics of the industries and their work forces. In this study, the effects of job embeddedness and work satisfaction on turnover intentions are investigated targeting small and medium construction IT workers. To this end a field survey was performed and 177 survey questionnaires were collected. Research results show that three hypotheses are supported: the more sacrifice, the higher career satisfaction, and the higher job satisfaction the employees have, the less turnover intention they have. However, the other two hypotheses are rejected: the higher fit and the higher links the employees have, the less turnover intention they have. Academic and practical implications are discussed. Keywords: Turnover Intentions, Job Embeddedness, Job Satisfaction, Career Satisfaction, Construction IT 1. Introduction With the world economic recession, each country is implementing pump-priming policies. In Korea, there are several policies that are being implemented; the development of the “Four River Restoration Project” is the one of the examples, which shows that a civil engineering project has a great ripple effect on the economy.
    [Show full text]
  • Job Attitudes
    PS63CH14-Judge ARI 31 October 2011 12:16 Job Attitudes Timothy A. Judge1 and John D. Kammeyer-Mueller2 1Mendoza College of Business, University of Notre Dame, Notre Dame, Indiana 46556; email: [email protected] 2Department of Management, University of Florida, Gainesville, Florida 32611; email: kammeyjd@ufl.edu Annu. Rev. Psychol. 2012. 63:341–67 Keywords The Annual Review of Psychology is online at job attitudes, job satisfaction, mood, emotions, personality, psych.annualreviews.org performance This article’s doi: by University of Notre Dame on 04/23/12. For personal use only. 10.1146/annurev-psych-120710-100511 Abstract Copyright c 2012 by Annual Reviews. Job attitudes research is arguably the most venerable and popular topic All rights reserved Annu. Rev. Psychol. 2012.63:341-367. Downloaded from www.annualreviews.org in organizational psychology. This article surveys the field as it has 0066-4308/12/0110-0341$20.00 been constituted in the past several years. Definitional issues are ad- dressed first, in an attempt to clarify the nature, scope, and structure of job attitudes. The distinction between cognitive and affective bases of job attitudes has been an issue of debate, and recent research using within-persons designs has done much to inform this discussion. Recent research has also begun to reformulate the question of dispositional or situational influences on employee attitudes by addressing how these factors might work together to influence attitudes. Finally, there has also been a continual growth in research investigating how employee attitudes are related to a variety of behaviors at both the individual and aggregated level of analysis.
    [Show full text]
  • The Interactive Effects of Citizenship Pressure and Job Embeddedness on Positive and Negative Outcomes of Engagement
    CORE Metadata, citation and similar papers at core.ac.uk Provided by eGrove (Univ. of Mississippi) University of Mississippi eGrove Electronic Theses and Dissertations Graduate School 2015 The Interactive Effects Of Citizenship Pressure And Job Embeddedness On Positive And Negative Outcomes Of Engagement Jeremy Logan Jones University of Mississippi Follow this and additional works at: https://egrove.olemiss.edu/etd Part of the Business Administration, Management, and Operations Commons Recommended Citation Jones, Jeremy Logan, "The Interactive Effects Of Citizenship Pressure And Job Embeddedness On Positive And Negative Outcomes Of Engagement" (2015). Electronic Theses and Dissertations. 663. https://egrove.olemiss.edu/etd/663 This Dissertation is brought to you for free and open access by the Graduate School at eGrove. It has been accepted for inclusion in Electronic Theses and Dissertations by an authorized administrator of eGrove. For more information, please contact [email protected]. THE INTERACTIVE EFFECTS OF CITIZENSHIP PRESSURE AND JOB EMBEDDEDNESS ON POSITIVE AND NEGATIVE OUTCOMES OF ENGAGEMENT A Dissertation presented in partial fulfillment of the requirements for the degree of Doctor of Philosophy in the Department of Management at the University of Mississippi by Jeremy Logan Jones August 2015 Copyright 2015 Jeremy Logan Jones ALL RIGHTS RESERVED ABSTRACT A more comprehensive understanding of the positive and negative outcomes of engagement could allow for a better conceptualization of the construct. The three goals of this study were: (1) to examine, based on the job demands and resources framework, potential negative antecedent and outcome relationships (i.e., role conflict, role ambiguity, and counterproductive work behaviors); (2) to identify interactions that could negatively impact engagement’s positive outcomes (i.e.
    [Show full text]
  • Job Embeddedness May Hold the Key to the Retention of Novice Talent in Schools Jennifer Moradian Watson California State University, Fresno
    Job Embeddedness May Hold the Key to the Retention of Novice Talent in Schools Jennifer Moradian Watson California State University, Fresno Abstract Teacher retention has been studied for decades, yet it has recently assumed renewed significance due to current teacher shortages. This study was designed to determine whether teachers’ job embeddedness (JE) is related to turnover. JE is found in organizational literature (Mitchell, Holtom, Lee, Sablynski, & Erez, 2001) and has been a robust predictor of retention across diverse groups of employees (Mallol, Holtom, & Lee, 2007) as well as among various countries and cultures (Lee, Burch, & Mitchell, 2014). For this study, we surveyed over 143 teachers with less than five years of experience in three school districts in Central California, and we identified a correlation between retention and embeddedness through the use of multivariate analysis of variance. The results indicate that JE is indeed related to novice teacher retention. 26 Educational Leadership Administration: Teaching and Program Development March 2018; Vol.29: Issue 1 Large numbers of novice teachers leave education or their original school site at alarming rates. The highest rate of teacher attrition occurs in the first three years of teaching in the United States (Boe, Cook, & Sunderland, 2008). The National Center for Educational Statistics (NCES, 2010) reports that nationwide, 12% of new teachers (with one to three years of experience) left the profession within two years, and 23% left the profession within five years (NCES, 2015). Of the teachers surveyed in 2007 in the United States, another 10% changed schools the following school year. The National Center for Educational Statistics also found that certain subject areas—such as math, science, and special education—are more difficult to staff (Esch et al., 2005).
    [Show full text]
  • Analysing Enablers Using Modified TISM Approach
    The current issue and full text archive of this journal is available on Emerald Insight at: https://www.emerald.com/insight/1754-2731.htm Analysing Reporting misdemeanors in the enablers using workplace: analysing enablers modified TISM using modified TISM approach approach Smita Gupta and Kanika T. Bhal 57 Department of Management Studies, Indian Institute of Technology Delhi, New Delhi, India Received 15 November 2019 Revised 17 March 2020 Accepted 5 May 2020 Abstract Purpose – In the scope of the immense growth of corporate frauds and scandals, reporting unethical practices could be considered as an important mechanism to control them and ultimately improve organizational quality. To this end, this study proposes the conceptual framework comprising the enablers impacting employees’ tendencies and behaviors to reporting misdemeanor in the workplace. Design/methodology/approach – Systematic review of literature has been carried out. To understand the complexities among various enablers and to analyze their driving power and contingencies, a modified total interpretive structural modeling (TISM) approach has been adopted. Findings – The findings indicate that enablers such as moral identity (MI) and job satisfaction (JS) having higher driving power (come at the bottom of the hierarchy) are relatively more important. Furthermore, perceived personal cost (PC), moral courage (MC), self-efficacy (SE) and anger have high dependent power of factors. Finally, the paper provides two paths that can lead to whistleblower’s ethical decision. Research limitations/implications – A conceptual framework delivered in this paper requires to test against the field data. However, the conceptual understanding of driving enablers paves the way to top management in recruiting and hiring people in the workplace.
    [Show full text]
  • Job Attitudes of Agricultural Middle Managers Vera Bitsch
    Job Attitudes of Agricultural Middle Managers Vera Bitsch Department of Agricultural Economics Michigan State University 306 Agriculture Hall, East Lansing, MI 48824-1039 Phone: 517-353-9192, Fax: 517-432-1800 Email: [email protected] Selected Paper prepared for presentation at the American Agricultural Economics Association Annual Meeting, Long Beach, California, July 23-26, 2006 Acknowledgements: Funding for this project was provided in part by Project GREEEN (Generating Research and Extension to meet Economic and Environmental Needs) at Michigan State University and by the North Central Risk Management Education Center at University of Nebraska. The author wishes to thank the employees who agreed to be interviewed and openly shared their experiences, and their managers who volunteered their organizations to participate, provided facilities, and contributed their time. Elaine Yakura at Michigan State University has provided her invaluable input and advice during multiple stages of this project. Copyright 2006 by Vera Bitsch. All rights reserved. Readers may make verbatim copies of this document for non-commercial purposes by any means, provided that this copyright notice appears on all such copies. Abstract The paper analyzes middle managers’ job attitudes, in particular job satisfaction, based on case studies. Employees’ job satisfaction is expected to reduce human resource management risks, leading to higher loyalty, organizational commitment and motivation and resulting in less turnover. Components of job satisfaction include achievement, recognition, work itself, job security, supervision, interpersonal relationships, compensation, organization, personal life and working conditions. They cause both satisfaction and dissatisfaction, which contradicts Herzberg’s theory of job satisfaction and leads to different recommendations for management practice, namely focus improvement where it makes the most difference.
    [Show full text]
  • A Review and Reformulation of the Field's Outcome Variables
    Ann. Rev. Psychol. 1984.35:627-66 Copyright © 1984 by Annual Reviews Inc. All rights reserved ORGANIZATIONAL BEHAVIOR: A Review and Reformulation of the Field's Outcome Variables Barry M. Staw School of Business Administration and Institute of Industrial Relations, University of California, Berkeley, California 94720 CONTENTS INTRODUCTION .................................................................................... 628 Organizational Behavior as an Applie d Field ..... ............. ...... .............. .. ...... 628 Organizational Behavior as an Outcome·Oriented Field ................................. 629 JOB SATISFACTION ............................................................................... 630 Meas urement and Meaning of Job Satisfaction ......... ... ..... ........ ... ..... .. .... 63 1 Correlates of Job Satisfa ction ................................ ............................. ... 631 Job Design .............................................................................. 632 Comparison Theories .................... .... .................................. .......... ......... 634 Alternative Directions ..... ............ ............................ ... .................. ......... 637 ABSENTEEISM ....................................................................................... 638 Current Models ....... ............................................................... ............. 638 Theoretical Tren ds .................................................... ........................... 640 .... ....................................................
    [Show full text]
  • Tips for Interviewing Prospective Students
    p TIPS FOR INTERVIEWING PROSPECTIVE STUDENTS 1. Prepare for the interview. Create a list of questions ahead of time. Attempt to ask all applicants for the same job the same type of questions, although individual experiences and follow-up questions may send you down different paths. Clear your desk. Do what you can to minimize interruptions, and focus on the candidate. 2. Put the student at ease with some small talk. Job interviews can make even the seasoned employee stressed, and you may have applicants who have no formal employment experience. If you can’t move to a separate office or leave your post, explain to the student the nature of your work, and that the phone might ring (let it go to voicemail if you have it) during your interview. 3. Give the student some perspective about the job. Go over the job description from the posting, and put it in the framework of the function of your office or department. i.e. “Our department is responsible for on-campus employment, and the student hired for this position will be helping newly hired students complete the hiring paperwork.” (Give the student a copy of the job description.) 4. Ask questions that will get the information you need. Use open-ended questions instead of ones that result in “yes” or “no.” You can begin with “What interested you in this position?” “Tell me a bit about yourself” and “What did you like best/worst about your last job?” If the student does not have formal work experience, try asking “What did you like best about your senior year in high school?” “What accomplishment has given you the most satisfaction?” 5.
    [Show full text]
  • Public Sector Leaders' Strategies to Improve Employee Retention Michael D
    Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2016 Public Sector Leaders' Strategies to Improve Employee Retention Michael D. Izard-Carroll Walden University Follow this and additional works at: https://scholarworks.waldenu.edu/dissertations Part of the Business Commons, Public Administration Commons, and the Public Policy Commons This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact [email protected]. Walden University College of Management and Technology This is to certify that the doctoral study by Michael D. Izard-Carroll has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Denise Land, Committee Chairperson, Doctor of Business Administration Faculty Dr. Robert Miller, Committee Member, Doctor of Business Administration Faculty Dr. Carol-Anne Faint, University Reviewer, Doctor of Business Administration Faculty Chief Academic Officer Eric Riedel, Ph.D. Walden University 2016 Abstract Public Sector Leaders’ Strategies to Improve Employee Retention by Michael D. Izard-Carroll BA, Canisius College, 2003 MBA, Canisius College, 2005 MA, University at Buffalo, 2008 Certificate in Project Management, University at Buffalo, 2010 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University April 2016 Abstract The U.S. Department of Labor and Statistics consistently reports significant employee turnover in the public sector, including the federal, state, and local levels.
    [Show full text]
  • The Moderating Effect of Managerial Roles on Job Stress And
    International Journal of Environmental Research and Public Health Article The Moderating Effect of Managerial Roles on Job Stress and Satisfaction by Employees’ Employment Type Kwan-Woo Kim 1,* and Yoon-Ho Cho 2,* 1 Occupational Safety and Health Training Institute, Korea Occupational Safety & Health Agency (KOSHA), 400 Jongga-ro, Jung-gu, Ulsan 44429, Korea 2 Occupational Safety and Health Research Institute, Korea Occupational Safety & Health Agency (KOSHA), 400 Jongga-ro, Jung-gu, Ulsan 44429, Korea * Correspondence: [email protected] (K.-W.K.); [email protected] (Y.-H.C.) Received: 23 September 2020; Accepted: 6 November 2020; Published: 9 November 2020 Abstract: The roles of managers affect job stress and satisfaction. As irregular employees increase globally, more research is needed on the effects of managerial roles. This study analyzed job stress (subfactors: job autonomy and demand), job satisfaction, and managerial roles by employment type. Data comprised 33,420 cases from the fifth Korean Working Condition Survey. Regular employees had higher job autonomy and satisfaction fewer lower demands than irregular employees. For both, job autonomy positively and job demand negatively affected job satisfaction; the interaction of job autonomy and managerial roles negatively affected the relationship between job autonomy and satisfaction. In the relationship between job demand and satisfaction, the interaction of job demand and managerial roles had positive and negative effects for regular and irregular employees, respectively. The moderating effect of the interaction between job stress and managerial roles differed by employment type. Thus, managerial roles should differ by employment type. Guaranteed autonomy and minimal managerial intervention positively affect job satisfaction regardless of employment type.
    [Show full text]
  • A Comprehensive Profile Analysis of the Effect of Job Embeddedness on Turnover Intention Among New Generation of Rural Migrant Workers in China: Based on PLS-SEM
    Advances in Social Sciences Research Journal – Vol.5, No.8 Publication Date: Aug. 25, 2018 DoI:10.14738/assrj.58.5006. MeiRun, T., Sin, J. S. H., & Wei, C. C. (2018). A Comprehensive Profile Analysis of the Effect of Job Embeddedness on Turnover Intention among New Generation of Rural Migrant Workers in China: Based on PLS-SEM. Advances in Social Sciences Research Journal, 5(8) 264-279. A Comprehensive Profile Analysis of the Effect of Job Embeddedness on Turnover Intention among New Generation of Rural Migrant Workers in China: Based on PLS-SEM Tang MeiRun School of Business Management,College of Business, Universiti Utara Malaysia, Sintok, Malaysia. Jennie Soo Hooi Sin School of Business Management, College of Business, Universiti Utara Malaysia, Sintok, Malaysia. Chuah Chin Wei Othman Yeop Abdullah Graduate School of Business, Universiti Utara Malaysia, Sintok Malaysia. ABSTRACT This paper aimed to examine the relationship between organization embeddedness (OE), community embeddedness (CE) and turnover intention in the context of manufacturer sector in China. A 37-item questionnaire was filled by 384 new generation of rural migrant workers. Data were examined through a first-order of reflective model (SME1) and a two-stage of second-order reflective-formative hierarchical model (SME2) with the technical of Partial Least Squares. The empirical test results indicated that both OE and CE negative and significant related to turnover intention. When further disaggregated the components of OE and CE into the three sub- dimensions of fit, links, and sacrifice, this study found that causal indicator model of job embeddedness predict more variance of turnover intention than reflective model.
    [Show full text]
  • Attitudes and Job Satisfaction
    Robbins & Judge Organizational Behavior 14th Edition Attitudes and Job Satisfaction Kelli J. Schutte William Jewell College Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 3‐0 Chapter Learning Objectives After studying this chapter, you should be able to: – Contrast the three components of an attitude. – Summarize the relationship between attitudes and behavior. – Compare and contrast the major job attitudes. – Define job satisfaction and show how it can be measured. – Summarize the main causes of job satisfaction. – Identify four employee responses to dissatisfaction. – Show whether job satisfaction is a relevant concept in countries other than the United States. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 3‐1 (c) 2008 Prentice-Hall, All rights reserved. 1 Attitudes Evaluative statements or judgments concerning objects, people, or events Three components of an attitude: The emotional or Affective Cognitive feeling segment The opinion or of an attitude belief segment of Behavioral an attitude An intention to behave in a certain way toward someone or something Attitude See E X H I B I T 3–1 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 3‐2 Does Behavior Always Follow from Attitudes? Leon Festinger – No, the reverse is sometimes true! Cognitive Dissonance: Any incompatibility between two or more attitudes or between behavior and attitudes – Individuals seek to reduce this uncomfortable gap, or dissonance, to reach stability and consistency – Consistency is achieved by changing the attitudes, modifying the behaviors, or through rationalization – Desire to reduce dissonance depends on: • Importance of elements • Degree of individual influence • Rewards involved in dissonance Copyright © 2011 Pearson Education, Inc.
    [Show full text]