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Job Satisfaction and Job Embeddedness As Predictors of Manufacturing Employee Turnover Intentions Angie R

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Job Satisfaction and Job Embeddedness As Predictors of Manufacturing Employee Turnover Intentions Angie R Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2017 Job Satisfaction and Job Embeddedness as Predictors of Manufacturing Employee Turnover Intentions Angie R. Skelton Walden University Follow this and additional works at: https://scholarworks.waldenu.edu/dissertations Part of the Business Administration, Management, and Operations Commons, and the Management Sciences and Quantitative Methods Commons This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact [email protected]. Walden University College of Management and Technology This is to certify that the doctoral study by Angie Skelton has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Deborah Nattress, Committee Chairperson, Doctor of Business Administration Faculty Dr. Diane Dusick, Committee Member, Doctor of Business Administration Faculty Dr. Scott Burrus, University Reviewer, Doctor of Business Administration Faculty Chief Academic Officer Eric Riedel, Ph.D. Walden University 2017 Abstract Job Satisfaction and Job Embeddedness as Predictors of Manufacturing Employee Turnover Intentions by Angie R. Skelton MBA, Regis University, 2009 BS, University of Mississippi, 1998 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University October 2017 Abstract Unplanned and frequent employee turnover can result in significant costs to an organization. Grounded in Herzberg’s two-factor theory, the purpose of this correlational study was to examine the relationship between employees’ job satisfaction and their degree of job embeddedness, and their intent to leave the organization. In this study, 63 full-time Southeastern U.S. manufacturing employees completed surveys that included the Andrews and Withey’s job satisfaction questionnaire, Crossley, Bennett, Jex, and Burnfield’s global measurement of job embeddedness, and Mobley, Horner, and Hollingsworth’s intent to stay scale. The results of the multiple regression analysis indicated the model was able to significantly predict employee turnover intention, F(2, 95) = 71.822, p < .001, R2 = .705. Both employee job satisfaction (t = -.703, p < .001) and employee job embeddedness (t = - .501, p < .001), were statistically significant predictors of turnover intent. These results indicate that satisfied and committed employees are less likely to plan to leave their employment. This research adds to the body of knowledge concerning what contributes to why people leave their jobs. Reduced employee turnover can financially benefit an organization and that in turn can have a positive social benefit on the community. More secure employees and companies with improved financial security can result in improved financial support to communities and help increase economic stability. Job Satisfaction and Job Embeddedness as Predictors of Manufacturing Employee Turnover Intentions by Angie R. Skelton MBA, Regis University, 2009 BS, University of Mississippi, 1998 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University October 2017 Dedication I dedicate this study to my husband, Robert, and my children, Chloe and Mia. Robert, without you, I would have never taken the step of faith to begin this journey. Thank you for pushing me when I needed it, encouraging me when I had no strength to continue, and loving me at both my best and worst. Also, thank you for pushing me to move outside of my comfort zone and showing me how to think analytically and critically about all that surrounds me. You truly are the love of my life. To Chloe and Mia, know that you both can accomplish anything to which you set your minds. Never settle for anything other than giving your all in everything you do (Matthew 15:49-58). It is for you that I started this journey. Never settle. Always keep growing, learning, and bettering yourselves. You never know how God will use you. Know that I love you more than words can describe. To my parents, thank you for instilling in me Christian values, the love of God, and the love for others. Thank you for showing me the importance and value of education and pushing me always to do the best I can in all things, not so that I might receive the glory but so that Christ can receive the praise. You both have supported me and my endeavors for a lifetime. I can never repay all that you have given me, but I hope to pass these values to my girls. I love you both so much. To my grandparents, who prayed for me at times without ceasing, only one of you is still here to see this day. However, the three of you who are gone are not forgotten, and your values still live on through me today. I know all of you would be cheering the loudest of everyone if you were here to see this day. I dedicate this study to you all. Acknowledgments The completion of this study would not have been possible without the mentoring and guidance of my current committee members, Dr. Deborah Nattress and Dr. Diane Dusick, and my initial chair, Dr. Leslie Miller. I want to thank you all for the time and faith you placed in me during the last 2 years. Without all of you, this day would never have become a reality. I also want to thank my entire family, church family, and friends and my former teachers, professors, and instructors. Each of you has played a part in making me who I am and getting me to this day. Above all, though, I would like to thank God for granting me the abilities to see this project to the finish line. Without You, I am truly nothing. Table of Contents List of Tables .......................................................................................................................v List of Figures .................................................................................................................... vi Section 1: Foundation of the Study ......................................................................................1 Background of the Problem ...........................................................................................1 Problem Statement .........................................................................................................2 Purpose Statement ..........................................................................................................3 Nature of the Study ........................................................................................................3 Research Question .........................................................................................................5 Hypotheses .....................................................................................................................5 Theoretical Framework ..................................................................................................5 Operational Definitions ..................................................................................................6 Assumptions, Limitations, and Delimitations ................................................................7 Assumptions ............................................................................................................ 7 Limitations .............................................................................................................. 8 Delimitations ........................................................................................................... 9 Significance of the Study ...............................................................................................9 Contribution to Business Practice ......................................................................... 10 Implications for Social Change ............................................................................. 10 A Review of the Professional and Academic Literature ..............................................12 Application to the Applied Business Problem ...................................................... 13 i Theories Related to Employee Job Satisfaction, Job Embeddedness, and Turnover Intent ......................................................................................... 14 Turnover ................................................................................................................ 18 Turnover Intent ..................................................................................................... 19 Antecedents to Turnover ....................................................................................... 21 Human Capital Aspect .......................................................................................... 33 Organizational Commitment ................................................................................. 36 Drivers for Intent to Stay ...................................................................................... 37 Strategies for Job Retention .................................................................................. 39 Geographic Location for this Study ...................................................................... 40 Transition .....................................................................................................................41
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