www.ala.org/acrl/charlotte/

Learning to Make a Difference Charlotte

North CaArporill i1n0a-13, 2003

Preliminary Program ACRL has it all.years25

Stimulating programs that reflect the dynamics and diversity of our profession. Access to vendors with cutting-edge products and solutions for your library. Invaluable networking opportunities with colleagues from across the country. Opportunities to visit attractions and experience gracious Southern hospitality in and around Charlotte, North Carolina.

Since its inception 25 years ago, the ACRL National Conference has acquired the reputation as the place for academic and research librarians to meet to discuss their challenges and opportunities. Join your colleagues in charming and vibrant Charlotte, North Carolina, at the premier conference for academic and research librarians.

Sharpen your professional edge Keep pace with the latest library research and techniques during contributed papers and panel sessions. Exchange ideas and network with your colleagues during poster sessions and discuss hot topics at the roundtable discussions. Choose from more than 200 peer-reviewed programs focusing on issues to help you keep up with a changing profession.

Register early! Register by the early-bird deadline of Feburary 7, 2003, and receive a nearly 30% discount on your conference registration. Registrations postmarked or

Learning to Make a Difference faxed after Feburary 7 will be charged the advance registration rate. Registration Charlotte, North Carolina, April 10-13, 2003 materials are on page C-26 or register online at http://www.ala.org/acrl/ charlotte/registration/registration.html.

Explore in-depth topics Attend a preconference and return to your library with tips, tools, and new ways of thinking. See page C-5 for complete details.

Discover Charlotte Participate in a tour of Charlotte and its environs! Visit area libraries, get a behind-the-scenes look at NASCAR, or explore the Biltmore Estate - the largest and most exquisite private home in America. Book early! Reservations are on a space-available basis. Complete details are listed on page C-24.

Feed your mind and body Opening Exhibits Reception - Enjoy a taste of Charlotte as you visit the grand opening of the exhibits in Exhibit Hall A in the Charlotte Convention Center, Thursday, April 10, immediately following the opening keynote session.

All-Conference Luncheon - Hear about Memory and Sense of Place in the American South during Bill Ferris’s engaging keynote session during the All-Conference luncheon on Saturday, April 12.

All-Conference Reception - Join your colleagues for dessert Saturday evening during the All-Conference Reception at the award-winning Public Library of Charlotte and Mecklenburg County. Stroll down the street and use your conference name badge for complimentary admittance to the Levine Museum of the New South.

C-2 ACRL 11th National Conference Gain new perspectives Paul Duguid Research specialist. University of California, Berkeley, and co­ author of The Social Life o f Inform ation became interested in information when he worked at the Xerox Palo Alto Research Corporation with "extraordinary" scientists. During the opening keynote session, Duguid will share his ideas on the library's role as a community and the necessary interrela­ tionship between librarians, their users, and other users.

Bill Ferris Former head of the National Endowment for the Humanities, knows the South. Not only is he a native Mississippian, he's coeditor of the Encyclopedia of the South and newly affili­ ated with the Center for the Study of the American South at the University of North Carolina, Chapel Hill. Also a student of Southern music, he's promised to bring his guitar to demon­ strate the South's role in blues, country music, and rock 'n roll.

Belle Wheelan Grew up in a time and in a family in which knowledge is power. Formerly the president of Northern Virginia Commu­ nity College, the second-largest community college in the country, Wheelan is now the Secretary of Education for the Commonwealth of Virginia. During her session, she'll share her look at the past with her view of challenges for the future.

What is ACRL? The Association of College & Research Libraries (ACRL) is the only individual membership organization in North America that develops programs, prod­ ucts, and services to meet the unique needs of academic librarians. ACRL's 11,000 members are comprised of individuals from a wide range of academic institutions, publishers, and vendors who sell in the academic library market­ place. ACRL enhances the effectiveness of academic and research librarians to advance learning, teaching, and research in higher education. Its initia­ tives enable the higher education community to understand the role that academic libraries play in the teaching, learning, and research environment. For details about ACRL's programs and services, check out its Web site at www.ala.org/acrl.html.

Association of College and Research Libraries 50 East Huron Street, Chicago, IL 60611 800-545-2433, ext. 2523; e-mail: [email protected] www.ala.org/acrl/charlotte

ACRL 11th National Conference C-3 Featured Presentations

John Gardner, Policy Conference Center on the First schedule-at-a-glance Year of College, Brevard College - Wednesday, April 9, 2003 The Reform 8:30 a.m.-6:30 p.m. Tour M ovem ent fo r the First-Year Experience: 3:30-6:00 p.m. Immersion & Beyond W hat is your Role? Preconference 11:00 a.m.-7:00 p.m. Registration

Thursday, April 10, 2003 7:00 a.m.-7:00 p.m. Registration George Kuh, 8:00 a.m .-3:30 p.m. Preconferences and/ National Survey of or tours Student Engagement, Indiana University - 4:00-5:30 p.m. Opening keynote The Responsibility of session the Academic Library 5:30-7:30 p.m. Opening exhibits in Improving and reception Assessing Student Learning Friday, April 11, 2003 7:00 a.m.-4:30 p.m. Registration 8:30 a.m.-6:00 p.m. Concurrent sessions

John Shumaker, 9:00 a.m .-4:30 p.m. Exhibits President, University of Tennessee - The Saturday, April 12, 2003 Higher Education 8:00 a.m.-3:00 p.m. Registration Environment and 8:00 a.m.-6:00 p.m. Concurrent sessions Role o f the Academic 9:00 a.m .-4:30 p.m. Exhibits Library 12:00-1:45 p.m. Keynote luncheon 8:00-10:00 p.m. All-Conference Reception

Sunday, April 13, 2003 Joan Frye Williams, 8:30-10:00 a.m. Concurrent sessions Information Technology 10:15-11:45 a.m. Closing keynote Consultant session

CONTENTS Keynote Speakers C-3 Featured Presentations C-4 Preconferences C-5 Programs C-7 Exhibits C-8 Executive Committee C-13 Tours C-24 Conference Registration Form C-26 ACRL Membership Form C-28

C-4 ACRL 11th National Conference Preconferences

Attend a preconference and develop your skills! Additional details, including learning outcomes and type of audience, are online at http://www.ala.org/acrl/charlotte/program/preconf.html.

Wednesday, April 9 Information Literacy Across the 3:30 — 6:00p.m. Curriculum: A Toolkit for Course Immersion and Beyond Development and Promotion Didn’t want Immersion to end? Join your Immersion During this full-day workshop, get introduced to a variety colleagues and Institute for Information Literacy of ideas, issues, and practices that will help you effectively Immersion faculty for an update and showcase. develop an information literacy course attuned to the Increase your understanding on topics from the needs of a specific discipline, program, or field. Find out Immersion curriculum. See and hear what other how to introduce the idea of “information literacy across participants have implemented in their information the curriculum” (ILAC) to important campus literacy programs and classes! This preconference constituencies. Network with colleagues interested in begins at 3:30 p.m., Wednesday, April 9, and concludes developing coursework in similar areas, and address “nuts- the afternoon of Thursday, April 10. Immersion and and-bolts” questions such as textbook selection, Beyond is only open to those who have completed appropriate assignments, and assessment models. Track 1 or Track 2 of ACRL’s Institute for Information Presenters: Colleen Bell, University o f Oregon; fames Literacy Immersion Program at one of the eight Elmborg, University o f Iowa; Angelynn King, University national or regional sessions. o fR edlands; Laurie Kutner, University of Vermont; Kate Presenters: Institute for Information Literacy Immersion Manuel, New Mexico State University; Scott Walter, Faculty Washington State University Registration fees: ACRL member: $165; ALA Registration fees: ACRL member: $185; ALA member: $205; Nonmember: $245; Student: $95 member: $225; Nonmember: $245; Student: $95

Thursday, April 10 Sharon Hogan Management 8:30 — 3:30p. m. Sym posium Best Practices in Information Literacy: The Sharon Hogan Management Symposium is Assessing Your Program designed to introduce management concepts to Learn about criteria developed through the Institute librarians who are on the front line and considering a for Information Literacy’s Best Practices Project to middle management position or managing people for assess the effectiveness of information literacy programs the first time. During this full-day session, focus on for undergraduates. Participate in small groups with the issues that challenge first-time managers: hiring, facilitators discussing related clusters of best practices training, and evaluating staff; setting priorities; and criteria: how your program conforms to these planning and budgeting. Participate in case study characteristics, where they fall short and why, and what exercises and gain insight from experienced library strategies might be used to remove roadblocks that managers. Sharon Hogan (1945-2002) was both keep you from following best practices. Leave this president of ACRL and recipient of the ACRL preconference with implementation plans for your Academic/Research Librarian of the Year award. As a program. library director, she was committed to developing Presenters: Terese Heidenwolf, Lafayette College; Tom managers within the profession. ACRL has named Kirk, Earlham College; Carol Hansen and David Eisler, this symposium to honor her and her vision. Weber State University Presenters: Anne Beaubien, U?ıiversity o f Michigan; Peter Registration fees: ACRL member: $135; ALA Hepburn, University o fI llinois at Chicago member: $175; Nonmember: $215; Student: $85 Registration fees: ACRL member: $185; ALA member: $225; Nonmember: $245; Student: $95

ACRL 11th National Conference C-5 Strategic Marketing for Academic and Open Access 101: What, Why, and How Research Libraries: Train the Trainer You Can Make it a Reality Become an official ACRL @ your library campaign Hear from the leaders of the scholarly communication trainer. ACRL is working on a campaign as part of the reform movement regarding open access and a few ALA national @ your library campaign. Find out how related, new initiatives: Creative Commons, Open to facilitate a marketing campaign that can be Archives Initiative, and Budapest Open Access customized at the local level. Attendees will be provided Initiative. Learn how the open access movement is with material to read before the preconference and are transforming scholarly communication, gain updated expected to provide two training sessions for other information on leading open access initiatives, and groups and venues (e.g., state chapter meetings). discuss the library’s role in an open access environment. Presenters: Kenneth Marks, University o f Nevada, Las Sponsored by SPARC and the ACRL Scholarly Vegas; Theresa Byrd, Ohio Wesleyan University; Bill Communications Committee. Miller, Florida Atlantic University; Leslie Manning, Presenters: Ray English, Oberlin College; Laurence Lessig, University o f Colorado, Colorado Springs; Liz Salzer, Stanford University; Peter Suber, Earlham College; Santa Clara University Herbert von de Sompel, Open Archives Initiative Registration fees: ACRL member: $145; ALA Registration fees: ACRL member: $135; ALA member: $185; Nonmember: $215; Student: $95 member: $175; Nonmember: $215; Student: $85

9:00 a.m. - 12:00p.m. 9:00 a.m. - 3:30p.m. Assessment in Academic Libraries: New Ways of Listening to Users: Practical Approaches for Creating a LibQUAL+™ Continuous Evaluation Environment An ARL Workshop. Learn about the development of Learn to apply the “Standards for College Libraries” the LibQUAL+™ survey and how to use it in your as a framework for evaluating the academic library. library. Hear how it developed from its foundations Discover why the use of outcomes is necessary in the in SERVQUAL through three successive years of current higher education environment. Use a iterations. Review the process for running the survey, workbook with practical examples, forms, checklists, discuss recent survey results, and examine examples of and assessment tools and techniques to develop a plan how libraries have applied LibQUAL+™ results in the to implement an assessment process. local setting. Presenters: Robert Fernekes, Georgia Southern University; B ill Nelson, Augusta State University Individuals wishing to register for this session must Registration fees: ACRL member: $135; ALA register directly with the Association of Research member: $175; Nonmember: $215; Student: $85. Libraries (ARL). Register online at http://db.arl.org/ lq0303/. Questions? Contact: Mary Jane Brooks, ARL Collaborative Collection Management Executive Officer, (202) 296-2296. for Libraries in Consortia Presenters: Colleen Cook, Texas A&M University Find out about the opportunities and challenges of Libraries; Martha Kyrillidow, Association o f Research using consortial collection development for managing Libraries; Bruce Thompson, Texas A&M University; print collections, particularly in college libraries. Consuella Askew Waller, Association o f Research Libraries Discuss the options, data collection, and strategies that are available for collaborative collection development using the experiences of three consortia as examples. Share a real or virtual union catalog with other participants. Presenters: Linda Bills, Haverford College Libraries; "Great programs, terrific speakers, Margo Warner Curl, CONSORT Colleges; M ark Gooch, timely topics, something for all College o f Wooster Libraries; Karen Greever, Kenyon academic librarians." College; Earl Griffith, Denison University; Xudong Jin, 10th National Conference attendee Ohio Wesleyan University; M ichael Kasper, Amherst College; Robert Kieft , Haverford College; Eric Pumroy, Bryn Mawr College Registration fees: ACRL member: $135; ALA member: $175; Nonmember: $215; Student: $85

C-6 ACRL 11th National Conference Programs

Wednesday, April 9 Friday, April 11

8:30 a.m. - 6:30 p.m. 7:00 a.m. - 430 p.m. Tour Registration

11:00 a.m. - 7:00 p.m. 8:30 - 9:45 a.m. Registration Contributed Paper Sessions *Note: Contributed Paper sessions consist of two paired 3:30 - 6:00 p.m. papers with a 15-minute break in between the two papers. Preconference - Immersion and Beyond A Comparison of the Functions and Processes Associated w ith Identifying, Thursday, April 10 Selecting, Acquiring, and Organizing Paper Books and Electronic Books (e-book) 7:00 a.m. - 7:00 p.m. Learn about an exploratory study in which ARL Registration librarians participated in group discussions to determine the functions and processes associated with a library of 8:00 a.m. - 12:00; 3:30 p.m. print books and a library of electronic books (e-books). Preconferences Find out if the results of this study support the null See page C-5 for details. hypothesis that there is no difference in the functions and processes associated with selecting, acquiring, 8:30 a.m. - 3:30 p.m. organizing, and maintaining print books and e-books. Tours P resenter: Lynn Silipigni Connaway, Vice President, Research and Library Systems, 4:00 - 5:30 p.m . netLibrary a Division o f OCLC Opening Keynote Paul Duguid, Research Specialist, University of California An "All" Electronic Journal Collection at Berkeley, and coauthor of The Social Life of Information in a University Library: Two Years Later Learn about Drexel University’s Hagerty Library’s 5:30 - 7:30 p.m. experience of migrating to an (almost) all-electronic Opening Exhibits Reception journal collection. Hear about a two-year analysis using Join ACRL for this festive occasion to officially open the methodology developed to measure the library the exhibits. More than 150 companies will be on hand costs of print journals and the results of this study to provide a wide variety of products and services. compared to the costs obtained in the study. Find out Enjoy refreshments and the opportunity to mingle with what the librarians at Hagerty Library would do exhibitors and your colleagues. differently now that the transition has taken place. Presenters: Donald King, Research Professor, University of Pittsburgh; Carol Hansen Montgomery, Dean o f Libraries, Drexel University

A Look at Now and Then: Salaries of Academic and Research Librarians Learn about a historical and longitudinal survey of salary trends in academic and research libraries with the intent of explaining events and trends that have and continue to impact salaries. Participate in a discussion o f current issues in attempts to raise librarian salaries. Presenters: Vicki Gregory, Director/Professor and Tom Terrell, Assistant Professor, University Permission to reprint: Charlotte Convention & Visitors Bureau. o f South Florida

ACRL 11th National Conference C-7 Organizational Entry, Sense Making, Assistant Dean of the Graduate College, and New Professional Employees in University of Iowa Academic Libraries Learn formal and informal processes to ease the 8:30 a.m.- 1 0:00 a.m. transition for new librarians and professional staff Panel Sessions in academic libraries. Find out if academic libraries Information Literacy Models: Practical are poised to get the best from their new employees, Ways to Integrate Information Literacy if they address issues of socialization of new into the Curriculum on a Shoestring employees, and whether or not organizational Find out about three different institutions’ models for strategies and tactics outlined by human resource providing information literacy instruction in two-year directors reduce turnover based on unmet or college settings. Learn how to implement these models unrealized expectations. with creative funding, or with no extra funding, Presenters: Janice S¡mons-Welburn, Director, through practical examples and handouts. Engage in Central Public Libraries and William Welburn, Web exercises and get your questions answered. Visit with vendors Explore the exhibits and learn about cutting-edge products, publications, tools, and services available to academic and research librarians. Nearly 150 exhibitors will be on hand to showcase the latest in library products and services! Corporate product update sessions will give you the opportunity to keep up-to-date with the latest in products and services. Find out how these innovations are being implemented in colleges and universi­ ties across the country.

(List of exhibitors to date) Docutek.com Kingsley 3M EBSCO Information Services Lanter Delivery Systems ABC-CLIO Elsevier Science, Inc. Liberty Fund, Inc. Agati Emery-Pratt Company Libraries Unlimited ALCTS/LAMA/LITA/RUSA Endeavor Information Systems Library Systems & Services Inc. Alexander Street Press Inc. Marc Link Retrospective Ambassador Books & Media ERIC Document Reproduction Conversion American Chemical Society Ex Libris (USA) Inc. Marc¡ve Inc. American Economic Association Faxon Rowe Com Academic McFarland & Company, Inc. American Institute of Physics Services Midwest Library Services American Psychological Follett Media Distribution Minneapolis Convention & Association/PsyclNFO Gale Group Visitors Bureau Annual Reviews GOPRINT SYSTEMS, INC. Modern Language Association Bernan Associates Greenwood Publishing Group, netLibrary BIOSIS Inc./ Libraries Unlimited Northern Micrographics Blackwell Book Services H.W. Wilson Co. OCLC Blanton & Moore Company Hardy Holzman Pfeiffer OECD Publications & Book House, Inc. The Associates Information Center Bowker HarpWeek Ovid Technologies Brodart Co. Harrassowitz Booksellers & Oxford University Press Cambridge Scientific Abstracts Subscription Agents Preservation Technologies LP Cambridge University Press Human Relations Area Files, Inc. ProQuest Carnegie Endowment for Idea Group Publishing Random House Inc. International Peace infoUSA RefWorks Casal¡n¡ Libri ingenta inc. Rittenhouse Book Distributors Center for Research Libraries, Innovative Interfaces Routledge/Taylor & Francis, Inc. The INSPEC/lnstitute of Electrical Scarecrow Press Checkpoint Systems Engineers Serial Solutions, LLC Choice Institute of Museum and Library SIRSI Choice and Choice Services Springer-Verlag New York, Inc. Reviews.online Integrated Campus Solutions/ Standard & Poor's CISTI-National Research Council IKON Swets/Blackwell Information Columbia University Press ISI-lnstitute for Scientific Service Combined Book Exhibit Information TDNet USA Copyright Clearance House John Hopkins University Press Techbooks CQ Press John Wiley & Sons, Inc. World Bank Publications Data Research Associates Inc. Jones e-global library YBP Library Services Demco Inc. Journal Webcite

C-8 ACRL 11th National Conference and research librarianship. Hear an overview of the LIS curriculum, demographics on who is teaching the courses, "The ACRL National Conference and what courses are being taught. Gain insight into the continues to be the most preparation for academic librarianship through the significant and valuable presentation of two case studies. professional development Presenters: John Ellison, Associate Professor, and Lorna Peterson, Associate Professor, University at experience for academic Buffalo, State University o f New York librarians.” 10th National Conference attendee 8:30 a.m. - 12:30 p.m. Workshops *Note: Workshop sessions are limited to 60 individuals and include a one-hour break so attendees can visit the poster Presenters: Inger Curth, Assistant Librarian, sessions. Information Literacy Coordinator, Jefferson Community College; Deborah Moore, Information Literacy: Time for a Instructional/Reference Librarian, Glendale Comprehensive Plan Community College; Karen Topham, Assistant Find out about the process of creating a comprehensive Professor, Brookdale Community College plan for information literacy. Gain knowledge of how to get started and what information is best used in the Making the Online Library plan. Return to your institution with a roadmap for Environment Accessible to All: creating an information literacy plan for your library. Strategies for Change Presenters: Joanna M. Burkhardt, Associate Learn from experts on library-related online Professor/Librarian; Mary MacDonald, Assistant accessibility issues. Hear an overview of the latest Professor/Librarian for Instruction; and Andree research, outline the scope o f the problem, identify Rathemacher, Assistant Professor/Librarian for specific hurdles, and discuss strategies to move forward Business Reference, University o f Rhode Island into the 21st century with a fully inclusive virtual information infrastructure. Online Course Development: Presenters: Suzanne Byerley, Librarian/Assistant Construction from the Ground Up Professor, University o f Colorado a t Colorado Sound instructional design begins with devising a plan Springs; Bryna Coonin, Librarian/Assistant for developing the course and continues through to Professor, East Carolina University; Judith Dixon, the evaluation phase. Learn about the process of Consumer Relations Officer, The Library of developing a design document and develop measurable Congress; Axel Schmetzke, Librarian/Associate objectives and course assessment techniques. Professor, University o f Wisconsin-Stevens Point Presenters: Martin Brennan, Assistant Information Services Librarian/Assistant Partnering with Vendors: Ways to Professor, University of Illinois at Chicago; Develop a Customer Relationship into Melissa Koenig, Coordinator of Suburban a Partnership Academic Support Services, DePaul University Are vendors your friends or foes? Do you struggle to get results from your vendor? Hear from a library dean 9:00 a.m. - 4:30 p.m. and two vendors on how to develop new skills in Exhibits communicating with your vendors and develop new Find out about the latest in products and services when methods to assist you in changing your relationship you visit with exhibitors! See page C-8 for the list of from a customer to a partner. exhibitors to date. Presenters: Rick Branham, Account Manager, SIRSI; M ag gie F arrell, Dean o f Libraries, 9:00 - 9:45 a.m. University of Wyoming; Barbara Kawecki, Product Update Session Account Services Manager, EBSCO Corporate presentations will give you the opportunity to keep up-to-date with the latest products and services. What Are Those Library Schools Doing Anyway? LIS Education for Academic & 10:00- 11:00 a.m. Research Librarianship Poster Sessions Learn from three full-time, tenure-track library educators Join your colleagues in the exhibit hall for informal about the current state of the LIS curriculum for academic presentations on innovative library projects. ACRL 11th National Conference C-9 10:15- 11:00 a.m. out about key issues o f using digital video technology, Product Update Session such as technology, costs, staffing, scalability, training, and accessing/archiving video images. 11:00 a.m. - 12:00 p.m. Presenters: Susan Lessick, Kathryn Kjaer, Invited Paper Physical Science Librarian, and Heather The Reform Movement for the First- Tunender, Electronic Reference Services Year Experience: What is Your Role? Librarian, University o f California, Irvine John Gardner, Policy Center on the First Year of College, Brevard College 11:00 a.m. - 12:30 p.m. Panel Sessions 11:00 a.m. - 12:15 p.m. Connecting the Dots: Using the Contributed Paper Sessions Assessment Cycle to Foster Student Assessing User Preferences for Image Success Delivery Find out how your library contributes to student Hear about Penn States Visual Image User Study success and institutional outcomes. Learn about (VIUS), which is rigorously assessing the requirements strategies and hands-on, practical examples of making for a digital image delivery system at a large and assessment part of library culture. Hear how to use complex university. Learn about the findings and results to further student learning at an institutional implications of this 26-month project now that it is at level. its halfway-mark. Presenters: Christie Flynn, Reference/ Presenters: Ann Copeland, Special Collections Instruction Librarian, Bob Mohrbacher, English Cataloging Librarian, and Henry Pisciotta, Arts Instructor, and Lynn Olson, Reference/ and Architecture Librarian, VIUS Project Instruction Librarian, Pierce College Library Coordinator, Penn State University The Culture of Academic Library Open Source Culture Development & Fundraising: The Explore some o f the technical and cultural aspects of Learning Challenge for Academic the open source movement. Gain an understanding Library Leaders of the motives behind the open source movement and Walk away from this session with an excitement about how it relates to core library values. Examine successful the possibilities of fundraising and specific case studies that demonstrate practical models of what understanding of successful strategies for creating a is and is not possible with open source software. culture of development. During this interactive session, Presenter: Edward Iglesias, Librarian, Delgado learn about development issues in three major Community College categories: development of the overall library culture necessary for successful fundraising; creation and stewardship of donor boards; and training and Bringing the Library to Students: experience necessary for new library administrators. Linking Customized Library Resources Presenters: Connie McCarthy, Dean o f the through a Course-Management System University Libraries, College of William and Learn how Penn State modified the ANGEL code Mary; Leland Park, Library Director, Davidson through collaboration between four units in University College; Mary Reichel, University Librarian, Libraries and Information Technology Services in order Appalachian State University to link students directly to the most appropriate library resources for their course. Hear how librarians designed The Research & Development unique subject guides that pointed to databases, print Imperative in the Academic Library and online reference resources, and Web sites. Explore the importance of developing a research and Presenters: Helen Smith, Agricultural Sciences development capacity to better support decision­ Librarian, and Loanne Snavely, Head of making, to advance innovative and entrepreneurial Instructional Programs, Penn State University Got mail? Digital Video: The Next Step in The ACRL Internet Café will offer several Reference and Education stations for access to e-mail and the Web. Hear about a project that examines various approaches Please be sure to bring any connection to using digital video technologies and will pilot both information you might need (e.g., login video conferencing for providing reference and ID, password, hostname, etc.). streaming video for providing library instruction. Find C-10 ACRL 11th National Conference activities, and to raise library credibility and visibility students transfer from the community college to the on campus and in the fields o f information technology. university. Learn about the history, current status, and future Presenter: Mem Stahley, Associate Director, development o f research and development activities University o f Central Florida, Brevard Campus in industry, government and higher education. Hear about two case studies and participate in a question Where it Counts: Departmental and answer session regarding the viability, scalability, Curriculum Committees and Librarians and priorities for research and development in different Learn how two humanities librarians moved from types o f academic libraries. traditional BI sessions to integrating information Presenters: Sayeed Choudhury, Director, literacy into the English department curriculum for Digital Knowledge Center, Johns Hopkins undergraduates. Hear about the outcomes for University; Judith Klavans, Director, Center for information literacy that were written for the major Research on Information Access; and James and the assessment tools that were developed by Neal, Vice President fo r Inform ation Services/ working with both the departmental curriculum University Librarian, Columbia University committee and several course-specific committees. Presenters: Sheril Hook, Fine Arts/Humanities Will Work for Candy: Motivational Librarian, and Veronica Reyes, Fine Arts / Techniques That Work Humanities Librarian, University o f Arizona Learn how to keep students motivated to succeed in credit-bearing information literacy classes. Receive a practical tour of intrinsic motivational techniques, and Can We Encourage Learning by hear how two SUN Y universities use active learning Shaping Environment? Patterns of and portfolio assessment to keep students engaged. Seating Behavior in Undergraduates Participate in a series o f exercises to determine what Find out if students have a preference for where they motivates you to learn, and develop new strategies for sit in a library. Examine the results o f a study that motivating your students. directly observed student seating choices and Presenters: Trudi Jacobson, Coordinator of interviewed students and librarians regarding seating User Education Programs and Lijuan Xu, User choices in the library. Learn if theories on territorial Education/Reference Librarian, University of behavior, ecological psychology, and the third place Albany, SUNY; Stephan Macaluso, Distance can increase the library’s ability to enhance learning. Learning Librarian, SUNY New Paltz Presenter: Virginia Young, Director, Randolph- Macon College 11:30 a.m. - 12:15 p.m. Product Update Session

12:30 - 1:30 p.m. Roundtables or Lunch on your Own Order a box lunch and join colleagues to discuss one o f many topics o f interest to academic librarians.

2 :0 0- 2:45 p.m. Product Update Session

2 :0 0 - 3:15 p.m . Contributed Paper Sessions The Power of Partnerships: Spanning the Digital Divide for Teacher Education Hear about the collaborative and partnership strategies in place at a community college/university joint-use library to provide resource access and support for teacher education curriculum. Find out how teacher education students have consistent ongoing access to academic support materials throughout their undergraduate programs o f study, even when the Permission to reprint: Charlotte Convention & Visitor's Bureau.

ACRL 11th National Conference C-11 tracking systems, and share your own experiences. Presenters: Adam Chandler, Cornell University; Norm Medeiros, Coordinator, Bibliographic and Digital Services, Haverford College; Sue "The quality of programs I Woodson, Johns Hopkins University attended was outstanding." Leading by Example: Practical 10th National Conference attendee Professional & Personal Development Discover how to turn professional development into an everyday activity by building relationships both within and outside the library. New librarians, explore ways to maintain enthusiasm and grow professionally. Library administrators, learn strategies for retaining new hires Collaborating with our own Patrons: and channeling their energies. Participate in small group Let the User Select breakout sessions to further the discussion. Learn about the capabilities that exist for library Presenters: Trisha Mileham, Instruction patrons to do their own collection development. Librarian, Valparaiso University; Naomi Explore the pros and cons of patrons choosing for Sutherland, Reference/Instruction Librarian, themselves which books or journals articles meet their University o f Tennessee a t Chattanooga; Corey needs. Compare data from the new models of self­ Williams Green, Consulting Librarian for the selection with traditional methods. Social Sciences, Cornell College Presenter: Lynn Sutton, Associate Dean, Wayne State University Libraries Put Instruction in Your (Research) Agenda Implications for Assessment Discover how the “Research Agenda for Library Instruction Find out about the initial results of interviews with and Information Literacy” can help you plan information university librarians concerning the impact of literacy programs, manage instructional services, and teach assessment on decision-making in their organizations. library instruction sessions. Share ideas, network for research Hear about focus groups that were conducted with collaboration, and learn about research available to you. “cabinet level” administrators regarding the impact of Presenters: Melissa Becher, Reference/ assessment on decision-making within their purviews. Instruction Librarian, American University; Learn about two surveys completed by both groups Elizabeth Dupuis, Head o f Instructional Services, that assessed each individuals beliefs regarding their University of California at Berkeley; Cynthia institutions’ development of a culture of assessment Levine, Humanities Reference Librarian, North and decision-making. Carolina State University; John Riddle, Head Presenter: Susan Beck, Head o f Public Services, Librarian, Penn State University at Fayette Rutgers University What Do You Say When They Come To 2:00 p.m. - 3:30 p.m. You? Librarians Helping Faculty Panel Sessions Address Plagiarism Electronic Resource Management Hear how five librarians are collaborating with faculty Systems: Developing Local Solutions to combat the rise in plagiarism. Discuss the librarian’s to Common Problems role in helping faculty and students prevent plagiarism. Find out about three locally developed electronic Find out different ways to respond to faculty who are resource management systems, with particular emphasis asking for help, the pros and cons of using available on administrative metadata. Gain a firsthand look at software programs, and how to move from detecting issues and development processes affecting license- to preventing plagiarism.

Volunteer! Volunteer and take advantage of the opportunity to meet new people, to expand your network of colleagues, and to give back to the profession. Volunteers are needed fo r jobs such as meeting room assistants, Internet Café assistants, and preconference assistants. To volunteer, e-mail one of the Volunteer Committee Cochairs, Janis Bandel¡n ([email protected]) or Kate Hickey ([email protected]). Note: Volunteers must register and pay regular conference fees.

C-12 ACRL 11th National Conference Presenters: Fran Ebbers, Circulation/Reference 4:30 - 5:45 p.m. Librarian, St. Edward's University; Lisa Hinchliffe, Contributed Paper Sessions Coordinator Information Literacy Services and What Faculty Want: A Study of Instruction, University of Illinois; Rebecca Jackson, Attitudes Influencing Faculty Head, Social Sciences and Humanities Dept, Iowa Collaboration in Library Instruction State University; Camille McCutcheon, Assistant Find out why some faculty members frequently use Librarian, University o f South Carolina; Christina library instruction, while others just don’t bother. Peterson, Reference and Academic Services, San Compare interview and survey responses of faculty Jose State University members who use library instruction with those who do not. Discover how your views of what the most 2:00 - 2:45 p.m. important reasons faculty select library instruction for Product Update Session their classes differ from what faculty say are the most important reasons. 3:30 - 4:30 p.m. Presenters: Susan Beck, Head, Reference and Poster Sessions Research Services, Kate Manuel, Instruction Coordinator, and Molly Molloy, Reference 3:30 - 4:15 p.m. Librarian/Latin American Bibliographer, New Product Update Session Mexico State University

Executive Committee Charlotte 2003 Larry Hardesty Mignon Adams Rhoda Channing Chair Keynote Speakers Roundtables Austin College University of the Sciences in Wake Forest University Philadelphia Charles Beard Richard Shaw Colleagues Betsy Wilson Roundtables State University of West Georgia Keynote Speakers Technical College o f the University of Washington Low Country Charles Kratz Colleagues Carol Jordan Janis Bandelin University of Scranton Local Arrangements Volunteers Queens University Furman University Barbara Moran Contributed Papers Leland Park Kate Hickey University of North Carolina at Local Arrangements Volunteers Chapel Hill Davidson College Elon University Gloriana St. Clair Debra Gilchrist Rosemary McAndrew Contributed Papers Panel Sessions Workshops Carnegie Mellon University Pierce College Community College of Philadelphia Joe Weed Damon Hickey Exhibitor's Advisory Panel Sessions Susan Richards EBSCO Information Services College o f Wooster Workshops Lawrence University Anne Beaubien Scottie Cochrane Innovations Poster Sessions Mary Ellen K. Davis University of Michigan Denison University ACRL Executive Director Tom Kirk Sue Stroyan Margot S. Conahan Innovations Poster Sessions ACRL Conference Earlham College Illinois Wesleyan University Manager Hannelore Rader Bill Miller Invited Papers Preconferences University of Louisville Florida Atlantic University Ilene Rockman Rita Pellen Invited Papers Preconferences California State University Florida Atlantic University

ACRL 11th National Conference C-13 C&RL News reporters Creating the Arizona Electronic Atlas: needed! A GIS Partnership Share your conference experiences Learn about the development of the Arizona Electronic w ith a national audience. Brief (150- A tlas, an interactive web-based state atlas. Find out 300 words) summaries of the confer­ about the progress of the project outcomes, which ence panels, programs, and sessions include broadening the collaboration between the w ill be published in C&RL News, if state’s libraries and other governmental agencies, you'd like to be a reporter, contact developing a model workflow that other organizations Elise Parker ([email protected]) and can use to develop their own products, and providing specify your 1st, 2nd, and 3rd choices leadership in demonstrating libraries key roles in o f the session you'd like to cover. developing a national digital library. Note: Reporters must register and pay Presenters: Louise Greenfield, Librarian, Social regular conference fees. Sciences Team; Christine Kollen, Project P.l.l Librarian, Social Sciences Team; Catherine Working with Wisdom: Collaboration Larson, Data Services Librarian; Jeanne Pfänder, Between Career Services and University Associate Librarian; and Atifa Rawan, Librarian, Libraries Social Sciences Team, University o f Arizona Find out about how the Monroe Library at Loyola Evolution of the Thesis Literature University at New Orleans collaborated with its Career Review: A Faculty-L¡brarian Services Center to investigate ways in which they can Partnership to Guide Off-Campus partner to provide career information to all students. Hear Graduate Research and Writing about the results of a study that replicated a 1992 national Hear about a study that investigates the effect that faculty- survey on the prevalence and variety of collaborative efforts librarian collaboration may have had upon the quality of between university career centers and libraries. Presenters: Elizabeth Orgeron, Library Instruction literature reviews produced by off-campus graduate thesis Coordinator, and Paula Quenoy, Associate Director students. Learn instructional methods that are effective in o f Career Services, Loyola University at New Orleans literature review preparation and construction, and find out about an instrument used to evaluate literature reviews. Presenters: Rosemary Green, Graduate Programs Computer Anxiety in the 21st Century Librarian, and Mary Bowser, Chair, Department Explore components of computer, research, and library o f Education, Shenandoah University anxieties of students and possible ways to address each anxiety in library instruction. Learn about a new National Survey Documents Effects of evaluation tool to assist in assessment and planning for Internet Use on Libraries library instruction. Share your own experiences as a Hear about a national survey that investigated how student and instruαor through discussions and questions the Internet has changed the way in which students in order to better understand where to focus your time and faculty members use campus libraries. Find out and energy when planning library instruction Presenter: Rita Kohrman, Associate Librarian/ where scholarly work is done and how students and Educational Resources Librarian, Grand Valley faculty locate different kinds of information. Learn State University how teachers prefer to distribute and students prefer to access course material, and discover what online Men’s Work, Women's Work: The Social resources both faculty and students value. Shaping of Technology in Academic Presenter: Leigh Watson Healey, Scholarly Libraries Communications Specialist *Note: this session will be one-hour with a 15-minute break. Explore technology from a social perspective and how it shapes the nature of work in academic libraries. Find 4:30 - 6:00 p.m. out how technology is creating subtle, yet marked Panel Sessions changes in the composition of staff, the gendered Get Excited About Research and divisions of work, the design of jobs and tasks, the Assessment: An Interactive Look at skilled status o f work, and pay equity. Presenter: Lori Ricigliano, Associate Director Some Qualitative, Quantitative, and fo r Inform ation and Access Services, University Historical Projects o f Puget Sound Refresh your knowledge of qualitative, quantitative, and historical research and assessment models. Learn C-14 ACRL 11th National Conference about the timelines, tools, and troubles of six research R-E-S-P-E-C-T: Librarians As Subject projects. Examine research approaches that interest you Faculty Within the Discipline and interact with the researchers. Explore the advantages and disadvantages o f librarians Presenters: Janet Brown, Education and Social serving as faculty in academic departments. Participate Sciences Librarian; Connie Dalrymple, Life and in role-playing, small group work, and question and Health Sciences Librarian; David Duncan, Assistant answer sessions. Gain an awareness of the issues facing Professor/Humanities Reference Librarian; Beth librarians that teach credit courses. Smith, Assistant Professor/Engineering and Physical Presenters: Monica Fusich, Reference Sciences Librarian, Wichita State University; Phil Librarian/Instructor in Humanities and Howze, Associate Professor/Social Sciences Freshman Experience; David Tyckoson, Head o f Librarian, Southern Illinois University Carbondale; Reference/Administrator; and Vang Vang, Daryl Youngman, Associate Professor/Chair of Reference Librarian/Instructor in Asian Science Libraries, Kansas State University American Studies/Women's Studies, California State University at Fresno Information Literacy for Educators: Models for Integrating Information Saturday, April 12 Literacy Instruction into Pre-Service Education for K-12 Teachers & 8:00 a.m. - 3:00 p.m. Administrators Registration Hear academic librarians, classroom faculty, and school library specialists describe model academic programs 8:00 - 9:00 a.m. that have been developed to effectively integrate Roundtables information literacy into pre-service teacher and administrator education. Find out ways you can engage 8:00 - 9:15 a.m. in collaborative instructional design on your own Contributed Paper Sessions campus. Leave with a blueprint for effective Diversity and Organizational Success: collaboration with todays faculty and tomorrow’s A Survey of Chief Academic Officers K—12 teachers. Examine the results of a survey of vice presidents for Presenters: Scott Walter, Interim Assistant academic affairs and provosts in liberal arts colleges. Director for Public Services & Outreach, The survey asked the following questions: the extent Washington State University; Mary Beth Applin, to which diversity is an organizational priority in their Information Services Librarian, University of institutions; the ways in which success in relation to Southern Mississippi; Jennifer Branch, fostering diversity is defined; the processes by which Coordinator of the Teacher-Librarian by they encourage and require heads of academic units Distance Education Program, University of to foster diversity; and the ways in which diversity Alberta; M. Ellen Jay, Professional Development performance is evaluated. School Coordinator for Library Media, State of Presenters: M ark Winston, Assistant Professor, Maryland; Dawn Shinew, Coordinator o f the K- Rutgers University; Haipeng Li, Reference 8 Teacher Education Program, Washington State Librarian/Outreach Coordinator, Oberlin University College

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ACRL 11th National Conference C-15 Shifting Sands of Professional Identity: Presenters: Russell Bailey, Associate University The Leader's Role Librarian/Head of Information Commons, Explore how the role of academic librarians will change University o f North Carolina a t Charlotte; Donald in the next ten years. Learn how leaders can guide Beagle, Library Director, Belmont Abbey College; individuals and organizations through these changes in Allison Cowgill, Coordinator o f Information and such a way that academic librarians can in fact influence Reference Services, Colorado State University; what their roles will be in the future. Find out how Janet Fore, Team Leader Undergraduate Services, leaders can help themselves and others perceive, react University of Arizona; Martin Halbert, Director to, mold, and shape professional identity changes. for Library Systems, Emory University; Kate Presenter: Tara Lynn Fulton, Dean o f Library Hickey, Library Director, Elon University; David and Information Services, Lock Haven University Murray, Library Director, Brookdale Community College Library; Melanie Remy, Instructional Services Coordinator, University o f Southern Does the Building Really Matter? Facility California; Barbara Tierney, Associate Professor Improvements and Library Usage and Information Desk Coordinator, University of Learn about the relationship between facility quality North Carolina at Charlotte and building usage from this ongoing study of academic libraries. Gain an expanded understanding o f facility Different Routes to the Same variables contributing to library usage and insights useful Destination: Information Literacy in in “making the case” for new or improved facilities. Hear Iowa about preliminary findings from the study. Hear how librarians, using the solid roadbed provided Presenter: Harold Shill, Director, Capital by the “Information Literacy Competency Standards College Libraries, Penn State Harrisburg for Higher Education,” have followed different paths to a common goal of helping students become The Library as Place in the Lives of information literate. Learn about the librarians’ successes African Americans and pitfalls as they describe their experiences in public Hear about research findings based on a survey o f a research libraries, liberal arts colleges, and medium-sized select group o f African-American professionals and private universities. Discuss and compare other solutions students in Maryland and Delaware. Find out how to the information literacy challenge. African Americans perceive the library in their time Presenters: Jean Donham, College Librarian, as a transforming agent in achieving academic and Cornell College; Jill Gremmels, College career success. Discover what factors motivate African- Librarian, Wartburg College; John Pollitz, American students to use the library and its resources. Library Director, St. Ambrose University; Susan Presenter: Ruth Shoge, Reference/Instruction Vega Garcia, Associate Professor and Librarian, Washington College Bibliographer, Iowa State University

8:00 - 9:30 a.m. Evaluation of User-Centered Library Panel Sessions Technical Services and IT Support Academic Library Information Gain an understanding of the importance of assessing Commons Issues & Trends: Voices from technical services and library information technology units the Frontline from your users’ point of view. Learn about methodologies Increase your understanding of Information Commons for conducting such assessments, and hear about the effect (IC) concepts, models, planning, implementation, and of assessment on services to the public. assessment. Hear from IC leaders regarding models Presenters: K.C. Elhard. Arts and Humanities that their libraries are developing, what evolutionary Cataloger, Original Cataloging Team, Lisa process their ICs have undergone, challenges and German, Head o f Acquisitions, Qiang Jin, Social success in the past years, and what the future holds. Sciences Cataloger, O riginal Cataloging Team, Interact with the panelists and the other audience and John Weible, Head, Library Systems Office, members and get your questions answered. University o f Illinois at Urbana-Champaign

Customize your conference schedule before you get to Charlotte Use the ACRL Session Finder to plan, save, update, and print your conference schedule. The Session Finder allows you to explore all the conference programs, preconferences, work­ shops, and exhibits, and identify topics related to your specific interests and needs. The Session Finder is online at http://www.ala.org/acrl/charlotte/program/sessionfinder.html.

C-16 ACRL 11th National Conference 10:30 - 11:45 a.m. Contributed Paper Sessions "ACRL is the prem ier and deepest Portals, Super Discovery Tools, and the source for academic librarians to New Academic Platform: Ensuring a update their knowledge and Collective Research Library Presence awareness of cutting-edge on the Web information technology and ways Hear about the new initiatives by research and academic to better serve our students and libraries to provide seamless, integrated, and standards- faculty." based access to a wide range of high-quality content 10th National Conference attendee across a broad range o f subject fields and from multiple institutions. Find out the current status of the Scholars Portal Project and related activities of the Association of Research Libraries. Learn key features and functionality of portal software, understand how one Reach Out & Teach Someone: collaborative effort is working toward ensuring a research Instructional Uses of Virtual Reference library presence on the Web, and be informed of related Software portal activities in research libraries. Learn about the best practices and challenges of Presenter: Mary Jackson, Senior Program providing instruction for library and information Officer for Access Services, Association of virtual reference software, including one-on-one Research Libraries interactions and group instruction. Find out about a pilot project that tested both one-to-one instruction Viewing the Library through a Different by appointment and small group instruction. Hear Lens: Operations Management and the about virtual instructional materials and Library-User Interface methodologies, assessment tools and techniques, and Explore how operations management (OM) is relevant infusing pedagogical principles into a new learning to understanding academic libraries. Examine concepts environment. of customer participation and service process design. Presenters: Charity Hope, Science Reference Learn how OM perspectives have been incorporated Librarian and Christina Peterson, Health within UK-based empirical research, and discuss early Professions and Distance Learning Librarian, San results. Participate in an open discussion of the issues Jose State University Library; Janie Silveria, raised by this paper. Coordinator o f Reference Services, California Presenter: Suzanne Mieczkowska, Research State University, M onterey Bay Assistant, The Open University Business School

8:30 - 10:00 a.m. Featured Session Faculty Views of the Transition from Print to Electronic Formats Joan Frye Williams, Information Technology Consultant Find out the views of social science faculty at the University of Michigan regarding their preferences for 9:00 a.m. - 4:30 p.m. using print or electronic forms o f scholarly journals. Exhibits Speculate on the findings before they are presented and offer theoretical linkages in addition to those 9:30 - 10:30 a.m. suggested by the authors. Hear in-depth comments Poster Sessions from users about the affect of collection management practices on their work. 9:30 - 10:15 a.m. Presenter: Janet Palmer, Library Research Fellow Product Update Session and Mark Sandler, Collection Development Officer, University o f Michigan 10:30 - 11:30 a.m. Invited Paper Advance Registration and The Responsibility of the Academic Housing Form Library in Improving and Assessing See page C-26, or register for the Student Learning conference and book your hotel online John Shumaker, President, University of Tennessee at http://www.ala.org/acrl/charlotte/ registration/registration.html

ACRL 11th National Conference C-17 10:30 a.m. - 12:00 p.m. Panel Sessions e-books: What Have We Learned? “The level o f discussion and Where Are We Going? speakers were top-notch and Learn about the factors that foster e-book use echoed the concerns o f our through several permutations of shared e-book profession." collections and o f ways o f promoting them to users. 10th National Conference attendee Find out what lead institutions have learned about selection, management, and promotion of e-books. Experience has provided information about access, usability, user-satisfaction, preservation, cost, and feasibility issues. Hook, Line, and . . . Sinking? Helping Presenters: Janis Bandelin, Director of Faculty Stay Afloat in the Sea of University Libraries, Furman University; Leland Technology Park, Library Director, Davidson College; James Discover what faculty need and want regarding Rettig, University Librarian, University of technology training and how the library can meet those Richmond needs. Learn how the University of Michigan’s Teaching Scholarly Communications: Taking and Technology Collaborative group was established, how Stock, Charting Next Steps it has developed since its first meeting in 1997, and what Participate in assessing and actively debating the state of the role of the library is within a campus-wide technology scholarly communication initiatives. Find out about various service support network. Leave with a sense of how to strategies from the panelists, and participate in a give-and- develop a grassroots program on your own campus that take among differing views, with the goal of pushing will meet the needs of your faculty members. the conversation toward forward-looking solutions. Presenters: Laurie Sutch, Associate Librarian, Presenters: Ray English, Director o f Libraries, Manager, Faculty Exploratory, and Darlene Oberlin College; Jean-Claude Guedon; Susan Nichols, Senior Associate Librarian, Psychology K. Martin, ACRL Visiting Program Officer for Librarian/Coordinator, Graduate Library Scholarly Com munication; James Neal, Vice Instruction, University o f Michigan President for Information Services and Uni­ versity Librarian, Columbia University; David How Historians Locate Primary Resource Shulenberger Materials: Educating and Serving the Two (or Twelve) Heads are Better than Next Generation of Scholars One: Addressing the Complexities of Hear what historians are teaching their students, both Working with ACRL's Information graduate and undergraduate, concerning how to locate Literacy Competency Standards and use primary resource materials found in archives, Hear how a team of librarians tackled issues while manuscript repositories, and special collections working with the “Information Literacy Competency libraries. Find out what types of outreach from Standards for Higher Education.” Issues explored will repositories historians would find most useful and how include: the scope and depth of the standards and repositories can improve their Web sites to facilitate learning outcomes, data reporting on skill-sets vs. better access to materials. individual items, and using the outcomes for test Presenter: Helen Tibbo, Associate Professor, development. University o f North Carolina at Chapel Hill Presenters: Consuella Askew Waller, Asso­ ciation o f Research Libraries; Lisa O'Connor, What Do Faculty Need? Academic Coordinator of Instructional Services and Library Resources and Services That Liaison Librarian fo r the College o f Business, Increase Research Productivity Kent State University; Carolyn Radcliff, Head Learn about a study that explores the relationship of Reference Services, Kent College; Nan between faculty research productivity and the academic Seamans, Director o f Instruction and Outreach, library. Find out which resources and services increase Universities Libraries, Virginia Tech; Chris faculty research productivity. Use the results of this Sheetz, Instructional Services and Reference study for decision-making, planning and accountability Librarian, Lorain County Community College for library resources and services. Presenter: Ethelene Whitmire, Assistant 10:45 - 11:30 a.m. Professor, University o f Wisconsin a t Madison Product Update Session C-18 ACRL 11th National Conference 12:00 - 1:45 p.m. All-Conference Luncheon and Keynote Potentials of Dynamic Database-Driven Speaker Web Sites Bill Ferris, Professor of History and Senior Associate Examine the advantages and stumbling blocks to avoid Director of the Center of the Study of the American o f a dynamic database-driven Web site. Learn the South, University of North Carolina, Chapel Hill importance of planning and anticipating users’ needs in the design o f a dynamic database-driven Web site. 2:00 - 2:45 p.m. Hear about design principals and critical success factors Product Update Session for the creation of such sites. Presenters: Francie Davis; Assistant Professor/ 2:00 - 3:15 p.m. Reference Librarian and Laura Pope Robbins, Contributed Paper Sessions Assistant Professor, Dowling College Journey with New Maps: Adjusting Mental Models and Rethinking Online Privacy vs. Enhanced Virtual Instruction to Language-Minority Reference Students Learn about the current privacy environment and Refl ect on how your own assumptions, beliefs, and patrons’ reactions to it. Find out if patrons applaud less images internalized from the students’ profile restrictive legislation to maintain national security or if constructed in library literature may have they find it threatening. Learn if patrons expect complete unconsciously gotten in the way of overcoming barriers confidentiality of their reference transactions or if they for effective learning by language-minority students. trust the library and want it to use all information Learn about the “ladder of inference” schematic necessary to help them find information quickly. Discuss representation from the field of organizational learning these controversial issues with the presenter and other and use it to discuss mental models. participants at this program. Presenter: Miriam Conteh-Morgan, Assistant Presenters: Megan Oakleaf, Librarian for Professor, Ohio State University Libraries Instruction and Undergraduate Research and Am y VanScoy, Assistant Head, Research and Online Library Instruction: The Good, Information Services, North Carolina State the Bad, and the Ugly University Learn about the design and implementation of online library instruction tutorials. Hear about recommendations 2:00 - 3:30 p.m. and guidelines for their structure, interactivity, and Featured Session feedback features. Engage in a process of comparative Facing the Future: Enhancing Student evaluation of online quizzes and interactive tutorial Learning and the Vitality of Academic elements. Professionals in a Climate of Budget Cuts Presenter: Kornelia Tancheva, Instruction Significant real dollar budget cuts in the present and Coordinator, Cornell University future may erode the work-life of academic professionals and the quality of student learning. However, such disastrous consequences can be avoided by challenging present assumptions regarding teaching and learning and creating new models of undergraduate education. Find out how to maintain and even enhance the quality of work-life for academic professionals and student learning. Learn about the grant-funded “Project on the Future of Higher Education,” a three- year effort involving 14 of the most innovative thinkers and practitioners in higher education. Hear a midterm report, participate in discussion, and share viewpoints from the academic librarian perspective. Presenters: Alan E. Guskin, University President Emeritus, Codirector and Senior Scholar, Project on the Future of Higher Education, Antioch University; Carla Stoffle, Dean o f Libraries and Center for Creative Photography, University o f Arizona Permission to reprint: Charlotte Convention & Visitor’s Bureau. ACRL 11th National Conference C-19 2:00 - 3:30 p.m. to highlight the structure, methods, and results of a Panel Sessions cooperative Five Colleges or Ohio project that Focus on the Future: Top Issues for integrated information literacy into the curriculum Academic Libraries through faculty-librarian collaboration. Hear an Learn about the top issues facing academic libraries, overview o f the grant project and summaries of the as identified by the Focus on the Future Task Force completed course revision projects. Participate in a and published in the November 2002 C & RL News. shared active learning exercise. Listen to the executive directors o f the four major Presenters: Dean Fraga, Associate Professor organizations dedicated to advancing academic libraries o f Biology and Donna Jacobs, Science Librarian, and information services — ACRL, ARL, CLIR, and The College of Wooster; Jessica Grim, CN I — address how their organizations in particular, Reference Librarian/Instruction Coordinator and professional organizations in general, can help and Wendy Kozol, Associate Professor of academic libraries tackle the issues most important to Women's Studies, Oberlin College; Joy He, their future. Engage in dialogue with the presenters Public Services Librarian and Nancy Knop, about your thoughts and conclusions. Assistant Professor o f Physical Education, Ohio Presenters: Mary Ellen Davis, Executive Director, Wesleyan University; Susan Scott, Head of Association o f College and Research Libraries; W. Inform ation Services, Denison University; and Lee Hisle, Vice President for Inform ation Services Jasmine Vaughan, Librarian and Technology and Librarian o f the College, Connecticut College; Consultant, Kenyon College Clifford Lynch, Executive Director, Coalition for Networked Information; Deanna Marcum, Using Cohort Studies to Assess President, Council for Library and Information Student Skill Development: A Resources; Duane Webster, Executive Director, Longitudinal Approach Association o f Research Libraries Explore the use o f longitudinal cohort studies to assess the development o f student research skills. Achieve Directing the College Library: insight into the techniques and value of longitudinal Leadership Alternatives for University analysis. Gain a broader understanding o f student & Community College Librarians learning styles, student perspectives on and Learn about the unique attractions of being a college approaches to the research process, and learn more library director, the thriving mentoring program for first- about longitudinal analysis. Increase your awareness year college library directors, and the reasons the field of the place of the library in a students education remains one in which librarians can lead and succeed. experience. Hear a brief overview of the statistics on the aging of the Presenters: Jean Purnell, Dean of the Library profession, reasons why current searches for directors are and Assistant Provost for Assessment; and failing, and the results of a job satisfaction survey o f the Kathlin Ray, Assistant Dean, University o f the first three classes of the college library director mentoring Pacific; Steven Scheuler, Instructional Services program. Interact with a panel of current college library Librarian, Valdosta State University directors who have participated in the mentoring program, either as a mentor, a mentee, or both. Virtually a Librarian: Providing Research Presenters: Mignon Adams, Director o f Library Instruction to Distance Learners and Information Services, University of the Find out about the University System of Georgias Sciences in Philadelphia; Charles Getchell, Online Library Learning Center (OLLC) through Quinnipiac College; Terry Metz, College discussion and demonstration. Gain ideas for equal Librarian and Associate Vice President for access to distant learners and collaboration among Technology and Inform ation Services, Wheaton academic institutions o f various missions. College; Carolyn Sheehy, Clare and Lucy Presenters: Stephen Head, Assistant Librarian Oesterle Director o f Library Services, North for Public Services, Floyd College; Shirley Central College; Susan Stroyan, University Lankford, Librarian Associate Professor, State Librarian, Illinois Wesleyan University University of West Georgia; Kristin Nielsen, English and American Literature Biographer, Ideas, Incentives, & Interaction: University o f Georgia Integrating Information Literacy into the Curriculum through Faculty- 2:00 - 6:00 p.m. Librarian Collaboration Workshops Participate in a moderated discussion with three *Note: workshop sessions are limited to 60 individuals and faculty-librarian teams and other audience members include a one-hour break to visit the poster sessions. C-20 ACRL 11th National Conference Recruiting for the 21st Century: Turnover Trends Among Directors of Challenges and Choices ARL Libraries, 1948 - 2001 Learn about successful recruitment strategies from a Learn about a study of library director turnover in the variety of libraries. Discover the key elements o f a 122 Association of Research Libraries institutions for recruitment and retention strategy. Participate in group the period of 1948 — 2001. Find out about data and discussions with your colleagues to develop practical analysis on the volume of turnover, time in position, recruitment ideas that will work at your home institution. sources of new directors, and placements of departing Presenters: Sharon Saulmon, Head Librarian, directors as correlated with institutional and individual Learning Resources Center; Debra Engel, Director characteristics and with professional and societal trends. o f Public Services, University o f Oklahoma Presenter: James Neal, Vice President for Inform ation Services and University Librarian, Teaching Portfolios for Librarians: Columbia University Making A Difference in Learning Teaching portfolios are dynamic works of selected documentation and commentary that demonstrate Smoothing the Transition to teaching performance. Learn about the concept and Mandatory Electronic Theses structure of teaching portfolios. Participate in activities Hear about the electronic thesis project at the to begin creating your own portfolio and explore the California Institute of Technology. Learn how many value and use o f teaching portfolios in academic different departments, including the library and librarianship. computing staff, Web site development, user Presenters: Beth Woodard, Central Information education, faculty and the deans office, collaborated Services Librarian/Associate Professor o f Library in order to successfully transition to electronic thesis Administration, University o f Illinois at Urbana- submission by all graduate students. Find out why they Champaign; Joan D. Ruelle, Coordinator, User chose the ETD database and how they were able to Education, University o f Virginia; Judith Arnold, personalize the database to meet their needs. Extension Services Librarian, Marshall University Presenters: Betsy Coles, Technical Manager for Digital Library Systems and George Porter, 3:30 - 4:30 p.m. Engineering Librarian, California Institute of Poster Sessions Technology

3:30 - 4:15 p.m. The Catalog of the Future: Integrating Product Update Session Electronic Resources Find out about the advantages and disadvantages to 4:30 - 5:30 p.m. combining access to electronic resources with the Invited Paper online catalog. Examine forms of access such as The Higher Education Environment and wrapping MARC records and other appropriate the Role of the Academic Library metadata records in XM L to create a unified database, George Kuh, National Survey of Student Engagement, using software like Endeavor s Encompass to provide Indiana University access across specialized databases, and purchasing separate access packages for electronic resources from 4:30 - 5:45 p.m. vendors such as SerialsSolutions. Contributed Paper Sessions Presenter: Dana Caudle, Cataloging Library, Qualities for the Next Generation of Auburn University Library Directors Find out the qualities (attributes, traits, skills, and 4:30 - 6:00 p.m. knowledge) that library directors of Association of Panel Sessions Research Libraries (ARL) as well as non-ARL libraries, Beyond Usability: Not Just a Pretty including college and medium- and large-sized public Interface libraries, need to possess. Compare the qualities needed Hear about the development of programs for usability for academic and public library directors, discuss ways testing for both Web sites and database interfaces for two to master specific qualities, and assess to what extent very different libraries: a large research library and a small you have gained the necessary qualities. liberal arts college library. Learn about the program’s Presenters: Peter Hernon, Professor, Simmons successes and failures as well as the obstacles faced and College; Arthur Young, Dean, University overcome. Hear also from a cognitive psychologist Libraries, Northern Illinois University; Ronald regarding mental models and their importance in Powell, Professor, Wayne State University determining how users interact with the interface. ACRL 11th National Conference C-21 Presenters: Alva Hughes, Professor of 8:00 - 10:00 p.m. Psychology and Nancy Newins, Head of All-Conference Reception Reference and Instruction, Randolph-Macon Public Library of Charlotte and Mecklenburg County College; Carol Hunter, Director, Science and and the Levine Museum o f the New South Engineering Libraries, and Jim Self, Management Inform ation Services, University o f Virginia Sunday, April 13

Recruitment and Retention: Building 8:30 - 10:00 a.m. from Within Panel Sessions Examine initiatives, strategies, methods, challenges, and Support for Collaborative Work: New successes of internal recruitment efforts within academic Settings for New Roles libraries. Learn about methods for nurturing new library Discover how to make workspaces more effective at professionals as well as how to make a difference in the supporting collaborative activity and innovation. lives of people in the information workplace. Explore how mobile work styles that are supported Presenters: Annie Ford, Personnel Librarian, by new technologies will affect library space University of Illinois at Chicago; Glendora planning. Discuss examples of facilities that support Johnson-Cooper, Manager, Library Internship/ team-oriented and/or virtual services. Examine Residency Program, University at Buffalo; concepts for the library as a rich, flexible lab-like Johnnieque Love, Coordinator of Personnel environment. Programs, University of Maryland; Helen Presenters: Karen Dahlen, Centers fo r Disease Spalding, Associate Director of Libraries, Control and Prevention; Ben Jacobson, Conifer University of Missouri at Kansas City; Elissa Research; Shirley Dugdale, Strategic Consultant, Topper, Assistant Dean, Dominican University DEGW North America

The Librarian as Teacher: Personalized Virtual Reference using Convey's Library Instruction Programs OnDemand Explore models of personalized library instruction Find out about virtual reference services that are programs for undergraduates, including past successes currently in use at three university libraries. Hear an and future directions. Examine the development o f a overview of the services provided, use and survey team-based approach to individualized instruction and statistics, and a discussion of the future o f virtual the implementation o f these programs in both large reference at each institution. and small colleges. Presenters: C. Jeffrey Belliston, General Presenters: Vicki Coleman, Director, Reference Specialist and Allyson Washburn, University of Virginia; Rita Dursi Johnson, Distributed Learning Services Librarian, Brigham Director, De Tamble Library, St. Andrews Young University; Steven Frye, Reference/ Presbyterian College; Carol Hedlin, Director, Instruction Librarian and Eunice Graupner, University of Alaska Southeast; Bonnie Reference/Instruction Coordinator, University of Vigeland, Reference Librarian, and Stephanie Wisconsin a t Madison; Am y Van Epps, Assistant Willen Brown, Database Services Librarian, Engineering Librarian, Purdue University Hampshire College Where Do We Go From Here? You Never Have a Second Chance to Usability Testing & Library Service Make a First Impression: Libraries and Assessment the First Year Experience Discuss how to use improved Web design and hear Learn about First Year Experience planning from the the results of usability testing to assess the delivery of perspective of a provost and library/faculty library services. Find out if the effects of improved collaboration. Hear specific ways to engage first-year design can be measured by service outcomes and students. Share information about library involvement participate in a simulated usability test. in first-year programs at your institution. Presenters: Jose Aguinaga, Social Sciences Presenters: Cheryl Albrecht, Senior Librarian and Librarian, California State University at Long Head o f Information Services Division; Linda Cain, Beach; Lesley Moyo, Head, Gateway Libraries, Associate Provost; Jane Carlin, Senior Librarian and Penn State; Elaina Norlin, Associate Librarian, Head o f Design, Architecture, A rt and Planning University of Arizona; Tiffini Travis, Library; James Krusling, First Year Experience Psychology and Communication Studies Librarian; and Barb Macke, Information Commons Librarian, California State University at Long Librarian, University o f Cincinnati Beach C-22 ACRL 11th National Conference Information Literacy & Student successfully recruit new staff. Engagement: What the National Presenter: Sally Kalin, Associate Dean, Survey of Student Engagement Pennsylvania State University Reveals About Your Campus Learn about the usefulness o f National Survey of Student Engagement (NSSE) as an instrument to The Essential Librarian? An measure the state of information literacy across the Exploration of Academic Librarians as curriculum. Hear about panel outcomes that include a "Keystone Species" benchmarking, evidence o f success, analyzing student Hear about research methods and findings regarding engagement, and implementing leadership ideas. the necessity for academic librarians in the “Age of the Presenters: Amy Mark, Head of Library Internet.” Learn about implications for public and Instruction/Assistant Professor, University o f administrative relations in general, and with particular Mississippi; Polly Boruff-Jones, Reference Team regard to assessment and accountability concerns. Leader/Assistant Librarian, Indiana University Participate in a discussion regarding librarians’ roles Purdue University Indianapolis on campus as they relate to institutional concerns of assessment and accountability. 8:45 - 10:00 a.m. Presenters: Jessica George, Education Librarian Contributed Paper Sessions and Marjorie Warmkessel, Humanities Strategies for Successful Hiring: Librarian, Millersville University; Lisa Stillwell, Common Sense Interviewing Techniques User Education and Outreach Librarian, Franklin Learn about an almost foolproof interview system for and Marshall College job applicants. Hear about how faculty librarians at Dowling College, working in a team-based Work Values of Academic Librarians: department, developed this system. Examine this Examining the Relationships between system and find out about its valuable strategies. Leave Values, Job Satisfaction, Commitment, this session with the tools to examine and evaluate and Intent to Leave your own interview process. Learn about research that examines personal work Presenter: Francie Davis, Assistant Professor/ values of individual academic librarians and the work Reference Librarian, Dowling College values that are characteristic of their libraries. Find out the typology of four factors for individual work The Future is Not Just for Librarians; values and the four factors for organizational culture. It's for Staff, Too: Who Will They Be Presenter: Barbara Burd, Business/Reference and Where Will We Find Them? Librarian, Colgate University Hear about a case study o f how the role of staff has changed at the Penn State University Libraries. 10:15 - 11:45 a.m. Examine historical as compared to current staff roles Keynote Speaker in institutions. Discuss the skills and qualifications that Belle Wheelan, Secretary of Education, The will be expected in the future and examine ways to Commonwealth of Virginia

Permission to reprint: Charlotte Convention & Visitor's Bureau. ACRL 11th National Conference C-23 Tours

The Biltmore Estate Charlotte City and Academic Library Tour Wednesday, April 9; 8:30 a.m. - 6:30 p.m. Thursday, April 10; 10:00 a.m. - 2:00 p.m. This tour takes you to the majestic city o f Asheville, The Charlotte City Tour will take you through the nestled in the beautiful mountains of western North historic neighborhoods of Charlotte, including one Carolina. The Biltmore Estate— a 250-room mansion designed by Frederick Law Olmsted, designer of featuring 34 master bedrooms, 43 bathrooms, 65 Central Park in New York City, the grounds of the fireplaces, 3 kitchens, and an indoor swimming pool— Biltmore Estate in Asheville, and several others of great is the largest and most exquisite private home in interest. America. George Washington Vanderbilt first welcomed family and friends to the Biltmore Estate Charlotte is a thriving financial center; next to New on Christmas Eve, 1895. This celebration marked the York City, more banks are established in Charlotte than opening o f the most ambitious home ever conceived in any other U.S. city. You will see the headquarters of in America. both Bank of America and Wachovia. The City tour will also take you to the state-of-the-art home of Along with touring the home, your tour will include Charlotte’s Carolina Panthers football team — the the Biltmore Winery and the estates gardens. A self- $18,000,000 Ericsson Stadium. guided tour through the winery’s production facility will conclude with a wine tasting. The gardens are one of Your first academic library tour will take place at the premiere achievements of Americas foremost Queens University’s Everett Library. The university was landscape architect, Frederick Law Olmstead. His genius founded in 1857, and its library was built in 1960. for design and love of nature are visible today throughout Everett Library’s primary mission is to serve the the 8,000-acre estate. Included features: round-trip members of the Queens University community. The transportation, admission to the Biltmore Estate, next stop will take you to the James B. Duke Memorial Winery, and Gardens, and a buffet lunch at Biltmores Library at Johnson C. Smith University. You will then Deer Park Restaurant. stop by Davidson College and visit their new music library and electronic classroom. Lowe's Motor Speedway Thursday, April 10; 9:00 a.m. - 2:00 p.m. The final stop on the city/library tour will take you to This nationally known motor sports entertainment the University of North Carolina at Charlotte complex is centered in the heart of the NASCAR (UNCC), where you will enjoy a tour of the J. Murrey industry in Concord, North Carolina. Constructed in Atkins Library. UN CC is the fourth-largest of the 16 1960, Lowes Motor Speedway (LMS) is one of the most institutions within the University of North Carolina popular sports venues in America. It is the leading system. Included features: round-trip transportation, promoter, marketer and sponsor of motor sports boxed lunch. activities in U.S.

On this tour of LMS you will get a behind-the-scenes look at the grounds of the speedway, including Pit Row, the garages, the infield care center (hospital), touring tower, dirt track, the Winners Circle, and more. You will also take an impressive tour of the track, complete with a LMS tour guide and a lap around the Speedway track. And before you head back to Uptown Charlotte, a buffet lunch will take place in the popular Speedway Club, which overlooks the majestic track that is so familiar to millions. Included features: round-trip transportation, admission fees to LMS, guided tour of LMS grounds, and lunch.

Permission to reprint: Charlotte Convention & Visitor's Bureau.

C-24 ACRL 11th National Conference ACRL Tour Registration Registration Deadline: March 5, 2003 Fax or mail to Tribble Creative Group, Fax: (704) 358-8555; 129 W. Trade Street, Suite 202, Charlotte, NC 28202. Select tours by indicating number of tickets for each tour and total.

CANCELLATION CLAUSE Tribble Creative Group reserves the right to cancel any tour if a minimum of 30 guests is not met by the deadline date of March 5, 2003. Refunds for the cancelled tours will be mailed to addresses on the tour registration or credited back to your card. There will be no refunds issued 48 hours before tour departure. Registrant attends tour(s) at own risk. Tribble Creative Group will not be held responsible for lost property or any claims of personal injury while on any tour. I agree to the terms and conditions listed above.

Name(s): Attendee Survey We need information about the nature of our attendees and their purchasing power. We would appreciate your help by answering the questions below.

ACRL 11th National Conference C-25 Advance Registration Form Association of College and Research Libraries 11th National Conference, Charlotte, North Carolina • April 10-13, 2003

1. Register online at http://www.ala.org/acrl/charlotte/registration/registration.html 2. Or complete and return this advance registration form with your payment or charge card information. Fax or mail to: Association of College & Research Libraries, P.O. Box 825, Deerfield, IL 60015-0825; fax: (847) 940-2386; e-mail: [email protected] 3. Cancellations received on or before March 5, 2003, are entitled to a refund minus a $100 processing fee. Preconference registration cancellations received by March 5 will receive a refund minus $50. Cancellations received after March 5, 2003, will not receive a refund. 4. Due to limited space in the preconference sessions we cannot ensure your space until we have received payment.

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