MACQUARIE CENTRE PODIUM DEVELOPMENT CPTED Report

Prepared for AMP CAPITAL INVESTORS LIMITED 1 September 2020

URBIS STAFF RESPONSIBLE FOR THIS REPORT WERE: Director Clare Brown and Rachel Trigg Associate Director Lucy Band Senior Consultant Jodie Leeds and Dayle Bennett Project Code SA7169 Report Number Amended CPTED

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CONTENTS

Executive Summary ...... i

1. Introduction ...... 1 1.1. Aim of this report ...... 1 1.2. Methodology ...... 1 1.3. Urbis CPTED Qualifications ...... 1

2. Site Context ...... 2 2.1. Surrounding Development ...... 3

3. The Proposal ...... 4 3.1. Site Visit ...... 6

4. Policy Context ...... 8

5. Demographic Profile ...... 10

6. Crime Profile ...... 11 6.1. Implications For This Assessment ...... 11

7. CPTED Assessment ...... 13 7.1. Priority Areas ...... 13

8. Conclusion ...... 18

Disclaimer ...... 19

Appendix A Demographic Profile Appendix B Population Projections Appendix C Crime Profile

FIGURES Figure 1 CPTED Principles ...... 1 Figure 2 Site context and locality ...... 2 Figure 3 Location plan ...... 3 Figure 4 Photomontage of Station Plaza ...... 4 Figure 5 Site plan ...... 5 Figure 6 Proposed access diagram ...... 6 Figure 7 Site visit photographs ...... 7 Figure 8 Crime Hotspots, March 2019 to March 2020. Site indicated by black star...... 30

PICTURES Picture 1 Herring Road main entrance and bus interchange ...... 7 Picture 2 Existing car park and Macquarie Train Station ...... 7 Picture 3 Existing car park entrance ...... 7 Picture 4 Existing car park and loading dock area ...... 7 Picture 5 Minor site entrance located on Waterloo Road ...... 7 Picture 6 Waterloo Road bike storage and locker hire ...... 7 Picture 7 Assault – domestic violence related ...... 30 Picture 8 Assault – non-domestic violence related ...... 30 Picture 9 Break and enter dwelling ...... 30

URBIS CPTED REPORT - 197-223 HERRING ROAD MACQUARIE PARK

Picture 10 Break and enter non-dwelling...... 30 Picture 11 Steal from dwelling ...... 30 Picture 12 Steal from person ...... 30 Picture 13 Steal from motor vehicle ...... 31 Picture 14 Motor vehicle theft ...... 31 Picture 15 Malicious damage to property ...... 31

TABLES Table 1 Demographic table – 2016 ABS Census data ...... 21 Table 2 Population Projections for Ryde LGA ...... 26 Table 3 Ryde LGA household projections ...... 27 Table 4 Crime rates per 10,000 people (March 2019 to March 2020) ...... 29 Table 5 Two-year crime trends (April 2018 to March 2020) ...... 29

EXECUTIVE SUMMARY This Crime Prevention through Environmental Design (CPTED) assessment has been prepared by Urbis Pty Ltd (Urbis) on behalf of AMP Capital Investors Limited (AMPC) for the proposed Stage 2 Development Application (DA) as part of the mixed use redevelopment of the Macquarie Shopping Centre (Macquarie Centre). Specifically, it is seeking consent for the Herring Road Corner Podium Site, the delivery of Station Plaza, relocation of the Olympic sized ice rink and additional deck parking on the Talavera Road frontage. A CPTED assessment is an independent specialist study undertaken to analyse a development and identify potential improvements to the design which may help to reduce crime and anti-social behaviour. The four CPTED principles used to assess the proposed development are illustrated below.

THE PROPOSAL The proposed development seeks approval for the redevelopment of the Herring Road Corner Podium Site, a relocated Olympic-sized ice rink, additional deck parking along the Talavera Road frontage and the delivery of Station Plaza. The project will transform this significant area of the site into a vibrant and activated pedestrian orientated centre and will see the delivery of Station Plaza, an important publicly accessible civic space. The detailed DA specifically seeks approval for: ▪ Enabling Works ▪ Demolition of the existing buildings and structures on the Herring Road Corner Podium Site ▪ Construction of a new three storey retail corner podium ▪ Construction of a new Olympic sized ice-skating rink ▪ Construction of two basement levels under the corner podium including one level to be used as retail premises and one level of basement parking ▪ Construction of two (2) additional levels of deck parking fronting Talavera Road ▪ Creation of Station Plaza, a new publicly accessible plaza adjacent to the Macquarie University Station Portal

URBIS CPTED REPORT - 197-223 HERRING ROAD MACQUARIE PARK EXECUTIVE SUMMARY i

▪ Landscaping and public domain improvements ▪ New business identification signage zones and digital screen for community viewing and business identification ▪ 22,605 sqm of net additional GFA and 500 net additional car parking spaces ▪ New pedestrian access points, and removal of one vehicular crossover on Herring Road. POLICY REVIEW A policy review was undertaken to understand State and Local government policy priorities in relation to crime and community safety and to understand the strategic context of the site. This CPTED has been assessed against the relevant CPTED and safety principles contained within: ▪ NSW Police Safer by design guidelines and NSW Crime Prevention Strategy 2015-2017 ▪ City of Ryde Development Control Plan (DCP) 2014 Part 4.5 Macquarie Park Corridor ▪ City of Ryde 2028 Community Strategic Plan ▪ City of Ryde Crime Prevention Plan 2011 – 2014 ▪ City of Ryde Graffiti Action Plan 2014-2016 CRIME Crime data from the NSW Bureau of Crime Statistics and Research (BOCSAR) was analysed to identify the crime profile at Macquarie Park (suburb) and Ryde LGA. The crime profile indicates that Macquarie Park has higher rates of crime relating to theft and damage (to vehicles and non-dwellings) compared to Ryde. Over the past two years (April 2018 to March 2020), ‘motor vehicle theft’ crimes have increased in Ryde LGA with all other key crime types remaining as stable. Macquarie Park has significantly higher rates of steal from retail store (2,643.3 per 100,000 people) compared to both Ryde LGA (307.6) and NSW (331.6). This is likely due to the presence of multiple large retail outlets (Macquarie Centre, Macquarie Business Park and Macquarie University services) which reside within the suburb CPTED ASSESSMENT AND RECOMMENDATIONS The design has been assessed against the four CPTED principles and a full assessment and recommendations are provided in Section 7 of this report. The following priority areas for assessment were identified through a review of the proposed plans and technical reports: Entry and Exit Points The proposal seeks to improve access arrangements on the Macquarie Centre site and improve connectivity with surrounding land uses such as Macquarie University and Macquarie University Train Station. Clear pedestrian access is provided from the proposed Station Plaza through to the Atrium via a 10-15m wide undercover walkway with a high ceiling which will provide required weather protection. It is recommended that all entry points be appropriately lit, monitored and clearly marked with signage to clearly define publicly and privately accessible spaces. Control measures such as swipe card or masterkey system access should be installed to control access to service areas, while public entry and exit points should be inviting, safe and accessible. External Layout The proposed development will increase activation of the street frontages with a new Station Plaza and entrance along Herring Road, as well as enhancement of existing entrances. The external layout will be improved with the inclusion of street trees, plantings, furniture, social infrastructure and a continuous awning

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for weather protection. The Macquarie Centre will incorporate open roofs and awnings to help maintain sight lines and passive surveillance opportunities. These elements will present opportunities for active and passive surveillance with the high pedestrian and vehicular activity adjacent to retail, public domain and plaza areas. It is recommended that design measures be implemented and maintained such as landscaping to discourage graffiti and damage to property and public domain areas should reduce opportunities for concealment. The proposal will need to carefully consider space management approaches such as signage and staff only areas to efficiently coordinate the different site uses and activities. Maintenance and Management Developments that are well managed and maintained are less likely to attract criminal activity by creating a sense of ownership for those who live and work close by. The existing Macquarie Centre Plan of Management should be updated to include prompt response times for maintenance issues, regular landscaping and security patrols, especially in car parking areas. Car Parking The proposal includes the construction of basement parking and roof deck parking to accommodate additional car parking spaces. Car parking areas are considered a potential risk as they are within a crime hotspot for steal from motor vehicle and motor vehicle theft. The proposed design should provide clear and safe access for pedestrians from the car parking areas to the shopping centre. The installation of adequate lighting, CCTV, wayfinding signage and safe parking signage should be installed throughout the car park. Security patrols in the car park areas should be undertaken and included in the updated Plan of Management. CONCLUSION Urbis has undertaken this CPTED assessment for the proposed Stage 2 DA for development of the Herring Road Podium Site against the four CPTED principles. The assessment has identified potential risk areas and recommendations to help reduce crime opportunities and anti-social behaviour. This assessment has found that the proposed development incorporates CPTED principles including surveillance, territorial reinforcement and site activation. The implementation of lighting, pedestrian treatments, and preparation of a landscape and maintenance schedule will further enable the proposal to adequately meet the objectives of NSW Police Safer by Design and NSW Crime Prevention Strategy 2015- 2017. Overall, it is considered that with the implementation of the recommendations contained in Section 7, the proposed development will provide a safe, secure and activated environment.

URBIS CPTED REPORT - 197-223 HERRING ROAD MACQUARIE PARK EXECUTIVE SUMMARY iii

1. INTRODUCTION This Crime Prevention through Environmental Design (CPTED) assessment has been prepared by Urbis Pty Ltd (Urbis) on behalf of AMP Capital Investors Limited (AMPC) for the proposed Stage 2 development application (DA) as part of the mixed use redevelopment of the Macquarie Shopping Centre (Macquarie Centre). Specifically, seeking consent for the redevelopment of the Herring Road Corner Podium Site, the delivery of Station Plaza, relocation of the Olympic sized ice rink and additional deck parking on the Talavera Road frontage. The proposal has been assessed in accordance with the objectives and the NSW Police Safer by Design Guidelines as outlined below. 1.1. AIM OF THIS REPORT A CPTED assessment identifies and analyses potential improvements to design which may help to reduce crime and anti-social behaviour, as per NSW Police Safer by Design Guidelines. A CPTED assessment employs four key principles as shown in Figure 1. Figure 1 CPTED Principles

This report assesses CPTED principles against the design of the proposed development. Where crime risks are identified, the report makes recommendations to help reduce the likelihood of the crime from occurring. 1.2. METHODOLOGY

1.3. URBIS CPTED QUALIFICATIONS This report has been reviewed by a suitability qualified consultant who has completed the NSW Police Safer by Design Course.

URBIS CPTED REPORT - 197-223 HERRING ROAD MACQUARIE PARK INTRODUCTION 1

2. SITE CONTEXT The Macquarie Centre is located at 197-223 Herring Road, Macquarie Park and is legally described as Lot 100 in DP 612281. The DA also relates to land owned by Sydney Metro, legally described as Lot 120 in DP 1130457 and lot 2 in DP 1047085. Macquarie Centre is approximately 11.25 hectares in area bound by Herring Road to the northwest, Talavera Road to the northeast and Waterloo Road to the southwest. Macquarie Centre is situated in the suburb of Macquarie Park in the Ryde local government area (LGA) and is approximately 15km northwest of the Sydney CBD. The Macquarie Centre is a regional shopping centre within the heart of the Macquarie Park Corridor, a major employment and education precinct that is bounded by arterial roads, including the M2 Motorway, Epping Road, and Lane Cove Road. Figure 2 Site context and locality

This DA relates to the north western portion of the site (Herring Road Corner) and the car park area located on the Talavera Road frontage. The extent of the proposed development is illustrated in Figure 3.

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Figure 3 Location plan

2.1. SURROUNDING DEVELOPMENT Macquarie Centre is a key component of the Macquarie University Station (Herring Road) Priority Precinct. The Precinct has undergone changes in land use zoning and significant uplift in building height and density to facilitate the precinct’s transformation into a vibrant, mixed use transit orientated centre. The precinct is prioritised for growth and it is expected that it will accommodate an additional 5,800 new dwellings by 2031. The Macquarie Centre is located in close proximity to a range of land uses and social infrastructure. The Macquarie University train station is located on the corner of Herring and Waterloo Roads, Macquarie University is to the north east, Macquarie University Hospital to the north. To the west of the Macquarie Centre the area is experiencing uplift and growth with significant number of mixed use developments being completed and under construction, including the Ivanhoe Estate which will provide 3,000 new homes comprising of affordable and private housing. The site is also within walking distance of open space, with Wilga Reserve and Shrimptons Creek environmental corridor located immediately east.

URBIS CPTED REPORT - 197-223 HERRING ROAD MACQUARIE PARK SITE CONTEXT 3

3. THE PROPOSAL The proposed development seeks approval for the redevelopment of the Herring Road Corner Podium Site, a relocated Olympic-sized ice rink, additional deck parking along the Talavera Road frontage and the delivery of Station Plaza. The project will transform this significant area of the site into a vibrant and activated pedestrian orientated centre and will see the delivery of Station Plaza, an important publicly accessible civic space. The detailed DA specifically seeks approval for: ▪ Enabling Works ▪ Demolition of the existing buildings and structures on the Herring Road Corner Podium Site ▪ Construction of a new three storey retail corner podium ▪ Construction of a new Olympic sized ice-skating rink ▪ Construction of two basement levels under the corner podium including one level to be used as retail premises and one level of basement parking ▪ Construction of two (2) additional levels of deck parking fronting Talavera Road ▪ Creation of Station Plaza, a new publicly accessible plaza adjacent to the Macquarie University Station Portal ▪ Landscaping and public domain improvements ▪ New business identification signage zones and digital screen for community viewing and business identification ▪ 22,605 sqm of net additional GFA and 500 net additional car parking spaces ▪ New pedestrian access points, and removal of one vehicular crossover on Herring Road. A Site Plan of the proposal is contained in Figure 5 and Figure 4 below shows a photomontage of the proposed development. The proposed access and key connections are illustrated in the Access Diagram at Figure 6. Detailed architectural plans and urban design report by NHArchitecture and Hames Sharley are provided as part of the DA. Figure 4 Photomontage of Station Plaza

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Figure 5 Site plan

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Figure 6 Proposed access diagram

3.1. SITE VISIT A site visit was conducted by Urbis on the morning of 19 November 2018. The site visit involved a perimeter inspection of the site conditions, how the site interfaces with the surrounding land uses and the vehicle and pedestrian activity along Herring Road, Waterloo Road and Talavera Road. As the site is in a hotspot for ‘steal from motor vehicle’ particular attention was given to existing car parking areas and access points. The current passive surveillance, pedestrian and vehicle activity of Herring Road and Waterloo Road was also a focus area for the site visit, as the expansion works will impact on the current conditions. A summary of the site visit observations are provided below: ▪ High pedestrian activity in the area, especially along Herring Road where Macquarie University Train Station and bus services stop. ▪ Shared pedestrian and cycle path along Waterloo Road with well maintained perimeter landscaping. ▪ Existing CCTV cameras and signage indicated areas under surveillance along the perimeter of the centre. ▪ Pedestrian traffic controls Herring Road and Waterloo Road. ▪ Absence of security signage in the older retail and open car park areas that form part of the subject proposal. ▪ No evidence of graffiti on any external facades. ▪ Various areas of construction – The Macquarie Centre and residential buildings are currently under construction. Several high density residential developments under construction along Herring Road and Waterloo Road.

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Figure 7 Site visit photographs

Picture 1 Herring Road main entrance and bus Picture 2 Existing car park and Macquarie Train interchange Station

Picture 3 Existing car park entrance Picture 4 Existing car park and loading dock area

Picture 5 Minor site entrance located on Waterloo Picture 6 Waterloo Road bike storage and locker hire Road

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4. POLICY CONTEXT The following section provides a summary of relevant state and local policies relating to crime and safety. NSW Crime Prevention and Assessment of Development Applications (2001) In April 2001, the NSW Department of Infrastructure, Planning and Natural Resources (now the Department of Planning, Industry and Environment) introduced the Crime Prevention Legislative Guidelines (the Guidelines) to Section 4.15 of the Environmental Planning and Assessment Act, 1979. These guidelines require consent authorities to ensure that development provides safety and security to users and the community. The Guidelines introduce the four CPTED principles which are used in the assessment of development applications. The Guidelines aim to help councils implement and consider CPTED principles. CPTED seeks to influence the design of buildings and places by: ▪ Increasing the perception of risk to criminals by increasing the possibility of detection, challenge and capture ▪ Increasing the effort required to commit crime by increasing the time, energy or resources which need to be expended ▪ Reducing the potential rewards of crime by minimising, removing or concealing 'crime benefits” ▪ Removing conditions that create confusion about required norms of behaviour. City of Ryde Development Control Plan 2014 Part 4.5 - Macquarie Park Corridor of the City of Ryde Development Control Plan 2014 (RDCP 2014) provides the objectives, controls and design criteria to achieve desirable development outcomes in line with Council’s vision for the corridor. Key controls relevant to this proposal include: 4.2 Pedestrian Connections c) Pedestrian connections are to: iv) Provide a clear sightline from one end to the other for surveillance and accessibility; vi) Be designed to consider pedestrian safety and the security of adjacent businesses, particularly at night (For example, where pedestrian through-site links are provided between buildings, windows are to be provided between the internal ground floor space of the building and the pedestrian link) 8.6 Vehicular Access c) Potential pedestrian/vehicle conflicts is to be minimised by: ii) ensuring clear sight lines at pedestrian and vehicle crossings. iv) separating and clearly distinguishing between pedestrian and vehicular access ways. d) The appearance of car parking and service vehicle entries is to be improved by iii. avoiding black holes in the façade by providing security doors to car park entries. City of Ryde 2028 Community Strategic Plan (2018) The City of Ryde 2028 Community Strategic Plan (2018) (The Strategic Plan) outlines the main directions and objectives of the local area to guide future planning within Ryde LGA. Of relevance to this assessment is the objective to “Protect the local amenity of neighbourhoods and ensure they are well maintained, regulated, accessible and safe”.

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City of Ryde Crime Prevention Plan 2011 – 2014 (2011) The City of Ryde Crime Prevention Plan (2011) (Crime Prevention Plan) focuses on the reduction of stealing related crimes in three key hotpots: West Ryde, Ryde and Macquarie Park (which includes the site area). The majority of crime within Macquarie Park is considered to be opportunistic crime at Macquarie University and premediated crime contained with the university car parks and Macquarie Centre Shopping Centre. Site investigations at the Macquarie Park hotspot also indicated there were several factors which may be contributing to higher offending levels including: ▪ Inadequate lighting in some areas ▪ Inadequate signage, in car parks particularly ▪ Unclear sightlines due to overgrowth of vegetation. These issues can be reduced through the adoption of appropriate environmental design and maintenance considerations. City of Ryde Graffiti Action Plan 2014-2016 The City of Ryde Graffiti Action Plan (2014) (the Graffiti Action Plan) focuses on initiatives which support the key strategic areas of Graffiti Prevention, Reporting and Redirection. The key initiatives relevant to the proposal are: ▪ An education campaign for local businesses and retailers encouraging areas to be maintained, graffiti reported and removed efficiently and vegetation is introduced where possible to reduce access to graffiti prone walls and buildings. ▪ Residents near hotspots on how to report graffiti effectively and ways they can work with the City to improve the situation. ▪ Co-operate with the Crime Prevention Officers, Youth Liaison Officer and School Liaison Officers at NSW Police to implement graffiti information workshops in schools, clearly outlining the consequences of making poor decisions. Our review indicates that the City has implemented the abovementioned actions, and is in the process of evaluating its performance and drafting a new Graffiti Management Plan.

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5. DEMOGRAPHIC PROFILE The demographic profile of a community can influence the type and likelihood of crime in a local area. The following section contains a brief analysis of the demographic characteristics for Macquarie Park suburb based on 2016 Australian Bureau of Statistics (ABS) Census data. The demographic characteristics of Ryde LGA and Greater Sydney have been utilised for comparison purposes. The full demographic table is contained in Appendix B. ▪ In 2016, Macquarie Park had a population of 8,144 people, representing 7% of the Ryde LGA population. Key findings of the suburb’s current population include: ▪ Macquarie Park is characterised by a young adult population, with half (48.3%) of the population aged 20 – 34 years compared to only 26.6% in Ryde LGA and 23.1% in Greater Sydney. ▪ The majority of the population (51.3%) are couple families without children. This is likely reflective of the student population residing in the area due to the proximity of Macquarie University. ▪ Socio-Economic Indexes for Areas (SEIFA) data indicates the suburb is extremely advantaged, with Macquarie Park and Ryde LGA residing in the top ten percent of advantaged NSW suburbs. ▪ Macquarie Park is densely populated, with 80% (79.6%) of all dwelling structures as flat or apartment, compared to only 35.6% in Ryde LGA and 28.1% in Greater Sydney. ▪ The suburb is also highly culturally diverse, with less than a third (31.8%) of the population born in Australia. Only 35.5% of the suburb speak English only at home, compared to 47.7% in Ryde LGA and 58.4% in Greater Sydney. The following section provides a brief analysis of the projected population for Ryde LGA, based on data obtained from the NSW Department of Planning and Environment. The full demographic table is contained in Appendix A. ▪ Ryde LGA is expected to increase from 119,250 in 2016 to 171, 650 in 2036. Key demographic trends of relevance to this assessment include: ▪ Ryde LGA will experience strong population growth, with the LGA expected to increase by 43% from 2016 to 2936. ▪ The LGA will continue to be characterised as an adult population, with the majority of the population (21.5%) aged 30 – 44 years. ▪ The LGA is expected to experience an ageing population, with the number of people aged 75 years and over increasing from 4.4% in 2016 to 8.4% in 2036.

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6. CRIME PROFILE Crime data from the NSW Bureau of Crime Statistics and Research (BOCSAR) was analysed to identify the crime profile at Macquarie Park (suburb). For comparison purposes, data for both Ryde LGA and the NSW average has been used to help assess risk compared to LGA and state wide averages. The full crime profile is contained in Appendix C. Key crime findings of relevance to this assessment include: ▪ Over the past two years (April 2018 to March 2020), ‘motor vehicle theft’ crimes have increased in Ryde LGA with all other key crime types remaining as stable. ▪ Macquarie Park generally has higher crime rates (per 100,000 people) compared to Ryde LGA. From March 2019 to March 2020, the top five crime rates in Macquarie Park included: ‒ Steal from retail store ‒ Steal from motor vehicle ‒ Malicious damage to property ‒ Assault – non-domestic violence related ‒ Break and enter non-dwelling. ▪ Macquarie Park has significantly higher rates of steal from retail store (2,643.3 per 100,000 people) compared to both Ryde LGA (307.6) and NSW (331.6). This is likely due to the presence of multiple large retail outlets (Macquarie Centre, Macquarie Business Park and Macquarie University services) which reside within the suburb. ▪ BOSCAR publishes hotspot maps to illustrate areas of high crime density relative to crime concentrations across NSW. These maps highlight the site is within a crime hotspot for several opportunistic crimes relating to theft including: ‒ Break and enter non-dwelling ‒ Domestic assault ‒ Non-domestic assault ‒ Break and enter non-dwelling ‒ Steal from motor vehicle ‒ Steal from persons ‒ Motor vehicle theft ‒ Malicious damage to property. 6.1. IMPLICATIONS FOR THIS ASSESSMENT The crime profile indicates that Macquarie Park has higher crime rates relating to theft and damage to vehicles and non-dwellings) compared to Ryde LGA. The area also has higher rates of retail store theft which are of significance to this CPTED. The crime in Macquarie Park is generally opportunistic and incidents such as these can generally be reduced through the adoption of CPTED principles. Based on the crime rates and nature of the development, it is important that the proposal incorporates appropriate CPTED measures in its design to reduce opportunities for retail theft, theft from cars and malicious damage to properties. The following areas are considered to be potential risk areas: ▪ Entry and exit points

URBIS CPTED REPORT - 197-223 HERRING ROAD MACQUARIE PARK CRIME PROFILE 11

▪ External layout ▪ Landscaping ▪ Maintenance and management ▪ Car parking. Further analysis and recommendations to mitigate crime are outlined in the assessment in Section 7.

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7. CPTED ASSESSMENT 7.1. PRIORITY AREAS The discussion below sets out a detailed assessment and recommendations for the following CPTED priority areas: ▪ Entry and exit points ▪ External layout ▪ Landscaping ▪ Maintenance and management ▪ Car parking. 7.1.1. Entry and Exit Points Entry and exit points are a key consideration for CPTED assessments because of the interface they provide with the surrounding area. Entry and exit points are seen as a potential risk area in the local context given the higher rates of ‘steal from retail stores’ in Macquarie Park compared to Ryde LGA and NSW, as well as higher rates of ‘break and enter non-dwelling’. The Guidelines outline that pedestrian ways, particularly those used at night, should be well lit and clearly defined.

Assessment of proposed development

The main pedestrian access to the proposed development is located adjacent to the bus interchange on Herring Road. A signalled pedestrian crossing exists at this location connects the centre to Macquarie University on the northern side of Herring Road. Pedestrian access to the Macquarie Centre is also provided from Talavera Road and Waterloo Road.

The proposal seeks to improve access arrangements on the site and connectivity with surrounding sites. The primary pedestrian access to Macquarie Centre will remain from Herring Road and a new entry proposed to the north of Herring Road connecting the fashion mall to Herring Road.

Clear pedestrian access is provided from the Station Plaza through to the Atrium via a 10-15m wide undercover walkway with a high ceiling which will provide required weather protection. Access to the Station Plaza is provided from Herring Road and a set of stairs from Waterloo Road.

Recommendations

▪ Establish a lighting strategy to provide pedestrian paths that are well lit and clearly defined, including along the access points at Herring and Waterloo Roads.

▪ Provide appropriate road treatments where pedestrian paths and roads intersect (e.g. car park entry and exits) to allow for safe pedestrian movements.

▪ Design the lobby and lift well areas to be well lit and where possible include appropriate materials (e.g. glass) to reduce the opportunity for concealment.

▪ Install CCTV at entry and exit points including service and emergency exits. Emergency exists should be self-closing.

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Assessment of proposed development

▪ Install signage to clearly indicate service staff areas from retail areas and publicly accessible areas. Install control measures such as access passes or masterkey systems to control access to these areas.

▪ Access control measures should not restrict building evacuation procedures.

▪ Ground level landscaping should not provide areas of concealment.

7.1.2. External Layout External layouts can resolve safety conflicts and improve activation of the urban environment. Key external layout considerations in regard to CPTED include visibility and activation. External layouts are considered as a potential risk area as Macquarie Park has significantly higher rates of ‘steal from retail stores’ and ‘break and enter non-dwelling’ compared to Ryde LGA. The City of Ryde Development Control Plan (DCP) 2014 outlines a range of controls in relation to public spaces, pedestrian areas and frontages. These include the requirements to provide sufficient visibility through appropriate lighting, awnings and landscaping to provide amenity and active buildings fronting the streetscape. The Guidelines outlines several principles relating to activation and visibility which have been considered in the assessment and recommendations.

Assessment of proposed development

The site’s prominence at the corner of Herring Road and Waterloo Road and interface with the Macquarie University Station and the bus interchange means there is heavy pedestrian and vehicular movements.

The proposed development will increase activation of the street frontages with a new public plaza and Herring Road entrance that is to be enhanced by street trees, plantings, furniture, social infrastructure and a continuous awning for weather protection. The Macquarie Centre will incorporate open roofs and awnings to help maintain sight lines and passive surveillance opportunities.

The proposal will introduce additional entrance points to the Macquarie Centre that present opportunities for passive surveillance. The entrance locations are within areas of high pedestrian and vehicular activity adjacent to retail, public domain and plaza areas.

Recommendations

▪ Monitor and manage the diverse mix of land uses in and around the shopping centre, noting the operating hours of areas and tenancies within the centre.

▪ All external areas of the shopping centre (as well as the plaza) to be well lit at night to meet the relevant Australian Lighting Standards.

▪ Provide CCTV cameras to monitor external areas of the building where passive surveillance is limited.

▪ Remove opportunities for concealment provided by external building design or landscaping such as fire exists.

▪ Apply low maintenance and graffiti resistant materials wherever possible on surfaces susceptible to graffiti.

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Assessment of proposed development

▪ Consider installing signage and access control measures to clearly separate pedestrian and retail areas from loading dock areas to prevent unauthorised access.

▪ Locate bicycle parking in areas of high surveillance.

▪ Provide a clear definition between private and public access areas by using clear signage, secure doors and CCTV.

7.1.3. Landscaping Landscaping can play an important role in enhancing site boundaries and creating a sense of ownership. The Macquarie Centre contains various landscaped areas within the new portion of the site, and around the site boundary. Landscaping is considered a priority area for this CPTED as it is central to enhancing the public domain and creating an environment which supports social interaction.

Assessment of proposed development

Existing landscaping consists of remnant shrubs located along the boundary of the Stage 2 development area, primarily located at Herring Road and Waterloo Road intersection. Further south along Waterloo Road at the Stage 1 development that is currently under construction, landscaping has been undertaken at the new car park entrance and along the property boundaries. This will be integrated with the Stage 2 development for a continuous landscaped boundary around the Macquarie Centre site.

The proposed development contains various landscaping treatments outlined in the in the Landscape Plans prepared by REALM Studio. The proposal incorporates a number of CPTED principles including:

▪ Use of sculpture rocks as markers and bollards at pedestrian nodes

▪ Outdoor café space along the building edge to activate and define the Street Plaza facing the station

▪ Integration of sloped and stepped access throughout the public domain

▪ Inclusion of street trees and layers of vegetation around the perimeter of the Street Plaza and building edges

▪ Provision of bus shelters along Herring Road

▪ Use of vertical green sculptures and green walls along the building facade

▪ Provision of variety of outdoor seating options

▪ Provision of children’s play areas, including water play areas

▪ Implementation of digital public art and integrated lighting in the façade, steps and trees.

Recommendations

▪ Landscaping near pedestrian areas should be maintained so sight lines and passive surveillance opportunities are retained and opportunities for concealment are reduced.

▪ Street trees and vegetation in plazas should be maintained so that sight lines between vehicles and pedestrians are not interrupted.

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▪ Landscaping near car park entries should not interrupt sightlines of pedestrians from drivers.

▪ Implement a maintenance schedule for the landscaping strategy that may include cutting back tree canopies, clearing groundcovers to road verges and maintaining lighting and signs as required to ensure a clear line of sight along roadways and pedestrian paths.

7.1.4. Maintenance and Management Developments that are well managed and maintained are less likely to attract criminal activity through establishing a sense of ownership and pride for those who live and work close by. Maintenance and management are considered a priority area as Macquarie Park has higher rates of ‘malicious damage to property’ compared to the Ryde LGA.

Assessment of proposed development

A key crime priority for Macquarie Park is malicious damage to property which presents a challenge to both maintenance and security. Macquarie Park has a diverse demographic profile and communication to enhance maintenance and safety may be a challenge. The proposed redevelopment of the Macquarie Centre will significantly enhance the amenity and activity in the locality and surrounding public domain. The proposal will intensify and provide a diverse mix of uses that will activate the edges of Macquarie Centre and provide greater permeability and linkages between the shopping centre, train station and Macquarie University. Recommendations

▪ The Macquarie Centre Plan of Management should be updated to include prompt response times for maintenance issues (e.g. broken windows, broken lighting, graffiti), regular landscaping maintenance, waste removal, security patrols in car park areas after hours and manage the interaction of different activities.

▪ Consider implementing security patrols in high risk areas such as car park and the perimeter of the Macquarie Centre.

▪ Undertake ongoing engagement with neighbouring buildings and land uses and the local Police Area Command to understand localised crime issues and safety risks.

▪ Monitor the need to provide information in multiple languages to meet the needs of the diverse community.

7.1.5. Car Parking Car parking areas can be common spaces for offences against property or persons. Relevant CPTED considerations for car parks include access control, providing visibility, ensuring safe access for cars and pedestrians and discouraging loitering. Car parking is considered a priority area for this assessment as Macquarie Park is located in ‘steal from a motor vehicle’ and ‘motor vehicle theft’ crime hotspots.

Assessment of proposed development

Existing car parking provision is located in basement and upper levels of the Macquarie Centre, accessed via ramps off Herring Road, Talavera Road, Waterloo Road. Additional car parking associated with the State 1 development is located further south along Waterloo Road and Talavera Road. The proposal includes the construction of basement parking and an expansion of two additional levels of deck parking to accommodate additional car parking spaces.

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Assessment of proposed development

The proposal incorporates the following CPTED principles:

▪ Basement car parking deters theft related crimes such as steal from motor vehicle and motor vehicle theft.

▪ The addition of new car parking light poles on the rooftop level of the Talavera Road carpark provides additional lighting.

▪ Accessible parking spaces are located close to the lift lobbies to provide ease of access to the centre.

▪ Elevators and fire stairs are located in the car parks and sightlines between car spaces and these access areas are interrupted.

Recommendations

▪ Install adequate lighting throughout all car park areas including at car park entry/exit points including public, service and emergency exits.

▪ Install CCTV throughout the car park including at all car park entry/exit points and stairwells.

▪ Provide clear markings for pedestrian walkways throughout the car park to avoid conflicts with vehicles.

▪ Install wayfinding signage throughout car park to direct pedestrian to shops and at all car park entry exist points to direct traffic.

▪ Install safe parking signage throughout the car park to remind people to secure their cars, bicycles and valuables.

▪ Install traffic control signage (e.g. give way and stop signs) at all entry and exit points, and where appropriate throughout the car park.

▪ As previously mentioned, provide secure bicycle parking or lockers for cyclists in high surveillance areas.

▪ Consider implementing random security monitoring of car park areas as part of the updated Plan of Management.

▪ Clearly identify the parking bays with number or colour code and control access gates to parking allocated to different users, e.g. accessible parking, pram parking and commercial.

▪ Implement a regular maintenance plan that is detailed in the updated Plan of Management which incorporates rubbish removal, graffiti removal, repair of light fixtures, maintenance and repairs.

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8. CONCLUSION This report has assessed the proposed Stage 2 Development Application as part of the mixed use redevelopment of the Macquarie Shopping Centre (Macquarie Centre), specifically the Herring Road Corner Podium Site. The assessment has been informed by a demographic profile, a crime profile and a policy review. A site visit highlighted key opportunities to improve CPTED outcomes based on the existing Macquarie Centre. The proposal has been reviewed and a series of specific recommendations have been made. Potential risk areas associated with the redevelopment which should be the focus of design mitigations include: ▪ Entry and exit points ▪ The internal and external layouts ▪ Maintenance and management ▪ Landscaping ▪ Car park areas. Recommendations have included access control measures, active surveillance measures (CCTV, security), adequate lighting, adequate wayfinding and security signage, and use of appropriate landscaping and materials. Key recommendations include: ▪ The proposed design should provide clear and safe access for pedestrians to access the shopping centre. ▪ The installation of adequate lighting, CCTV, wayfinding signage and safe parking signage should be installed throughout car parking areas and entry/exit points. ▪ Design measures, landscaping and graffiti resistant materials should be implemented to avoid blank walls and opportunities for damage to property to occur. ▪ Clear signage and access control measures such as master key access should be installed for all service areas. ▪ An update to the existing Macquarie Centre Plan of Management should be prepared to address response times for maintenance issues, regular landscaping and random security patrols in car park areas. ▪ Landscaping should enable high visibility, clear sightlines and not provide opportunities for entrapment or concealment.

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DISCLAIMER This report is dated 1 September 2020 and incorporates information and events up to that date only and excludes any information arising, or event occurring, after that date which may affect the validity of Urbis Pty Ltd (Urbis) opinion in this report. Urbis prepared this report on the instructions, and for the benefit only, of AMP Capital Investors Limited (Instructing Party) for the purpose of CPTED (Purpose) and not for any other purpose or use. To the extent permitted by applicable law, Urbis expressly disclaims all liability, whether direct or indirect, to the Instructing Party which relies or purports to rely on this report for any purpose other than the Purpose, and to any other person which relies or purports to rely on this report for any purpose whatsoever (including the Purpose).

In preparing this report, Urbis was required to make judgements which may be affected by unforeseen future events, the likelihood and effects of which are not capable of precise assessment.

All surveys, forecasts, projections and recommendations contained in or associated with this report are made in good faith and on the basis of information supplied to Urbis at the date of this report, and upon which Urbis relied. Achievement of the projections and budgets set out in this report will depend, among other things, on the actions of others over which Urbis has no control.

In preparing this report, Urbis may rely on or refer to documents in a language other than English, which Urbis may arrange to be translated. Urbis is not responsible for the accuracy or completeness of such translations and disclaims any liability for any statement or opinion made in this report being inaccurate or incomplete arising from such translations.

Whilst Urbis has made all reasonable inquiries it believes necessary in preparing this report, it is not responsible for determining the completeness or accuracy of information provided to it. Urbis (including its officers and personnel) is not liable for any errors or omissions, including in information provided by the Instructing Party or another person or upon which Urbis relies, provided that such errors or omissions are not made by Urbis recklessly or in bad faith.

This report has been prepared with due care and diligence by Urbis and the statements and opinions given by Urbis in this report are given in good faith and in the reasonable belief that they are correct and not misleading, subject to the limitations above.

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APPENDIX A DEMOGRAPHIC PROFILE

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Table 1 Demographic table – 2016 ABS Census data

Data item Macquarie Park Ryde LGA Greater Sydney (GCCSA)

Population 8,144 116,302 4,823,991

Median age 29 36 36

Average people per 2.1 2.7 2.8 household

Age distribution (%)

Aged 0-4 6.0% 6.1% 6.4%

Aged 5-9 3.0% 5.5% 6.4%

Aged 10-14 1.7% 4.6% 5.8%

Aged 15-19 6.5% 5.3% 6.0%

Aged 20-24 17.6% 8.3% 7.1%

Aged 25-29 15.3% 9.1% 7.9%

Aged 30-34 15.4% 9.2% 8.1%

Aged 35-39 9.3% 7.9% 7.4%

Aged 40-44 5.1% 6.8% 7.1%

Aged 45-49 3.6% 6.3% 6.7%

Aged 50-54 2.9% 6.2% 6.3%

Aged 55-59 2.7% 5.6% 5.8%

Aged 60-64 2.8% 4.9% 5.0%

Aged 65-69 2.3% 4.2% 4.4%

Aged 70-74 1.4% 3.0% 3.3%

Aged 75-79 1.3% 2.5% 2.4%

Aged 80-84 1.1% 2.0% 1.8%

Aged 85+ 2.0% 2.6% 2.0%

Country of birth and Indigenous identification (%)

Australia 31.8% 48.5% 57.1%

China (excludes SARs and 14.8% 12.5% China: 4.7% Taiwan)

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Data item Macquarie Park Ryde LGA Greater Sydney (GCCSA)

India 9.4% 3.6% England: 3.1%

Korea, Republic of (South) 3.1% 3.9% India: 2.7%

Aboriginal or Torres Strait 0.4% 0.4% 1.5% Islander

Language spoken at home (%)

English only 35.5% 47.7% 58.4%

Mandarin 15.5% 12.7% Mandarin: 4.7%

Cantonese 4.8% 7.0% Arabic: 4.0%

Hindi 4.5% 0.8% Cantonese: 2.9%

Family composition (%)

Couple family without 51.3% 36.0% 33.4% children

Couple family with children 33.6% 49.1% 49.5%

One parent family 10.7% 12.5% 15.2%

Other family 4.5% 2.4% 1.8%

Household composition (%)

Family households 58.3% 71.2% 73.6%

Lone person households 31.8% 23.2% 21.6%

Group households 9.8% 5.6% 4.7%

Dwelling structure (%)

Separate house 0.3% 47.3% 56.9%

Semi-detached 18.8% 16.3% 14.0%

Flat or apartment 79.6% 35.6% 28.1%

Other dwelling 0.3% 0.3% 0.6%

Tenure (%)

Owned outright 12.5% 29.3% 32.2%

Owned with a mortgage 17.2% 29.3% 32.3%

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Data item Macquarie Park Ryde LGA Greater Sydney (GCCSA)

Rented 66.7% 38.2% 31.8%

Other tenure type 1.6% 0.9% 0.9%

Employment (%)

Unemployed 11.1% 6.3% 6.0%

Occupation (%)

Professionals 42.0% 33.4% 26.3%

Technicians and Trades 6.6% 10.0% 11.7% Workers

Clerical and 13.5% 15.2% 14.6% Administrative Workers

Managers 11.5% 14.3% 13.7%

Sales Workers 9.4% 8.8% 9.0%

Labourers 5.0% 5.4% 7.5%

Community and Personal 9.0% 8.3% 9.6% Service Workers

Machinery Operators and 1.7% 2.8% 5.6% Drivers

Income ($)

Median personal weekly $658 $738 $719 income

Median family weekly $1,996 $2,106 $1,988 income

Median household $1,631 $1,786 $1,750 weekly income

Level of highest educational attainment (%)

Year 9 or below 2.3% 5.2% 7.1%

Year 10 2.3% 6.1% 9.4%

Year 11 1.2% 2.2% 3.1%

Year 12 21.7% 18.0% 17.3%

Certificate level I-IV 4.2% 8.7% 12.2%

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Data item Macquarie Park Ryde LGA Greater Sydney (GCCSA)

Advanced Diploma and 8.0% 9.5% 9.3% Diploma level

Bachelor Degree level and 48.2% 39.4% 28.3% above

Motor vehicles (%)

None 23.2% 11.7% 11.1%

1 motor vehicle 58.0% 43.0% 37.1%

2 motor vehicle 14.7% 31.0% 32.8%

3 or more vehicles 1.9% 11.7% 15.7%

SEIFA The Socio-Economic Indexes for Areas (SEIFA) was developed by ABS to provide a ranking for social and economic wellbeing and welfare of communities across a range of spatial scales. To gain an overview of the local area, this CPTED assessment examines the following SEIFA category: ▪ Index of Relative Socio-economic Advantage and Disadvantage: is a continuum of advantage (high values) to disadvantage (low values) and is derived from Census variables related to both advantage and disadvantage. The following table contained the 2016 SEIFA index data for Index of Relative Socio-economic Advantage and Disadvantage. LGA Advantage & Disadvantage

Score Decile

Macquarie Park (suburb) 1,089 10

Ryde LGA 1,088 10

Source: SEIFA 2016

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APPENDIX B POPULATION PROJECTIONS

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Table 2 Population Projections for Ryde LGA

YEAR

Age Range 2016 2021 2026 2031 2036 % of 2036 % change population 2016 - 2036

Aged 0 to 4 6,650 7,550 8,750 9,650 10,050 5.9% 0.2%

Aged 5 to 9 5,700 6,750 7,800 8,700 9,450 5.5% 0%

Aged 10 to 14 5,300 5,700 6,750 7,650 8,450 4.9% 0.3%

Aged 15 to 19 5,950 5,950 6,500 7,450 8,250 4.8% 0.5%

Aged 20 to 24 9,950 9,400 10,000 10,550 11,350 6.6% 1.7%

Aged 25 to 29 9,550 10,850 11,150 11,450 11,850 6.9% 2.2%

Aged 30 to 34 8,850 10,700 12,200 12,200 12,350 7.2% 2.0%

Aged 35 to 39 8,300 9,450 11,500 12,500 12,400 7.2% 0.7%

Aged 40 to 44 7,550 8,500 9,800 11,500 12,250 7.1% 0.3%

Aged 45 to 49 7,400 7,650 8,700 9,800 11,350 6.6% 0.3%

Aged 50 to 54 6,900 7,350 7,750 8,700 9,650 5.6% 0.6%

Aged 55 to 59 6,000 6,800 7,350 7,750 8,600 5.0% 1.2%

Aged 60 to 64 5,350 5,750 6,600 7,100 7,450 4.3% 0.6%

Aged 65 to 69 3,900 5,100 5,600 6,350 6,850 4.0% 0.2%

Aged 70 to 74 3,350 3,800 4,950 5,450 6,250 3.6% 0.6%

Aged 75 to 79 2,900 3,150 3,650 4,800 5,300 3.1% 0.6%

Aged 80 to 84 2,550 2,500 2,800 3,350 4,400 2.6% 0.6%

Aged 85 + 2,500 3,050 3,350 3,800 4,550 2.7% 0.1%

Total persons 119,950 135,250 148,750 160,750 171,650 - -

Change 11,250 15,300 13,500 12,000 10,900 - -

Growth rate (%) 2.0% 2.4% 1.9% 1.6% 1.3% - -

Source: 2016 ABS Census data, Department of Planning and Environment

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Table 3 Ryde LGA household projections

Household type Year

2016 2021 2026 2031 2036

Family households 32,050 36,250 39,800 42,850 45,700

Non-family households 14,000 15,700 17,400 19,100 21,000

Group households 2,600 2,800 2,950 3,050 3,250

Lone person households 11,400 12,900 14,450 16,050 17,750

Average annual household growth 2.2% 2.4% 2.0% 1.6% 1.5%

Source: 2016 ABS Census data, Department of Planning and Environment

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APPENDIX C CRIME PROFILE

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Table 4 Crime rates per 10,000 people (March 2019 to March 2020)

Crime Type Macquarie Park Ryde LGA NSW

Assault – domestic violence related 278.8 233.0 393.8

Assault – non-domestic violence 412.7 201.7 398.7 related

Break and enter – dwelling 111.5 229.9 316.2

Break and enter – non- dwelling 122.7 65.1 124.2

Liquor offences 78.1 36.1 139.2

Malicious damage to property 747.3 397.0 701.8

Motor vehicle theft 78.1 84.7 167.4

Steal from dwelling 267.7 121.6 235.9

Steal from motor vehicle 501.9 316.2 471.4

Steal from persons 100.4 22.8 44.7

Steal from retail store 2,643.3 307.6 331.6

Source: BOCSAR Table 5 Two-year crime trends (April 2018 to March 2020) Crime Ryde LGA NSW

Assault – domestic violence related Stable +4.1%

Assault – non-domestic violence Stable +0.7% related

Break and enter – dwelling Stable Stable

Break and enter – non-dwelling Stable Stable

Liquor offences Stable Stable

Malicious damage to property Stable Stable

Motor vehicle theft +22.7% Stable

Steal from dwelling Stable Stable

Steal from motor vehicle Stable Stable

Steal from persons Stable -10.4%

Steal from retail store Stable Stable

Source: BOCSAR

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Figure 8 Crime Hotspots, March 2019 to March 2020. Site indicated by black star.

Picture 7 Assault – domestic violence related Picture 8 Assault – non-domestic violence related

Picture 9 Break and enter dwelling Picture 10 Break and enter non-dwelling

Picture 11 Steal from dwelling Picture 12 Steal from person

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Picture 13 Steal from motor vehicle Picture 14 Motor vehicle theft

Picture 15 Malicious damage to property

Source: BOCSAR

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