IBM Lotus Expeditor Is a Managed Framework for Integrating New and Existing Applications Together to Help Optimize Business Processes
IBM Europe, Middle East, and Africa Software Announcement ZP08-0614, dated December 2, 2008 IBM Lotus Expeditor is a managed framework for integrating new and existing applications together to help optimize business processes Table of contents 1 Overview 6 Offering Information 2 Key prerequisites 6 Publications 2 Planned availability dates 7 Technical information 2 Description 8 Ordering information 3 Product positioning 10 Terms and conditions 5 Statement of direction 13 IBM Electronic Services 5 Reference information 13 Prices 6 Program number 14 Announcement countries 6 Education support Overview IBM® Lotus® Expeditor 6.2 software provides a framework where new and existing applications can be integrated together into a composite desktop, which helps optimize the information that employees need and accelerate business processes. It is ideal for use by task-oriented employees and processes such as bank tellers, call center staff, insurance adjusters, healthcare professionals, kiosks, travel agents, retail sales, and other customer care applications. By delivering functions in an optimal manner with increased usability, Expeditor can help enable I/T organizations to optimize information for the task at hand, so that businesses can cut seconds or even minutes off of their customer care processes. Expeditor assists developers with the creation and deployment of customer care applications that can provide: • A compelling and productive user interface. Optimizes information to help users easily navigate between and integrate various applications into a single composite desktop, speeding productivity and responsiveness to customers. • Business process extensions. A flexible and agile user interface accommodates changing business needs quickly and with less effort. • Increased flexibility. Provides an open framework where industry solutions and third-party software can be integrated into your business processes.
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