Video calls outside your inclusive allowance (per minute)15 From other networks International charges. Received From To other (Excludes alerts & Some Pay Monthly customers will need to call 3 Customer Services BEFORE you leave the UK to Countries UK to abroad Abroad to UK countries Premium msg) enable international roaming. Approval is subject to a credit check. Pay As You Go customers’ Australia, , , Brunei, Croatia, Denmark, Egypt, Estonia, £1.50 £2 £2 £1.50 international roaming capability will already be activated – visit three.co.uk to see which countries Finland, France, Hong Kong, Hungary, Indonesia, Italy, Ireland, Israel, you can roam in and the cost. Calls made from the UK and from participating 3 Like Home networks, Japan, Latvia, , Malaysia, Poland, Portugal, Romania, are normally charged by the second15. However, calls made when abroad are normally charged per , Singapore, Slovenia, Spain, South Africa, Sweden, minute. Calls received when abroad are charged per second. Click here for details. South Korea, Sri Lanka, Taiwan, UAE, and the Vatican City. This list is growing and for countries not listed the same charges will apply. All prices include VAT where applicable (calls outside the EU are not subject to UK VAT). Voice Calls for Pay monthly and Pay As You Go (per minute) excluding 3 Like Home networks International call prices quoted for Pay As You Go calls made outside the EU are exclusive of VAT.

Band Countries Calls from Calls Calls made Calls made Text messaging outside your inclusive allowance (per message)3,8 UK to received when when abroad when abroad abroad From other networks abroad (Within the (Other bands) same band Received To other (Excludes alerts & & UK) Band From UK to abroad Abroad to UK countries Premium msg) Band 0 (EU & selected European countries) 25p 25p* 25p* FREE 0 Aland Islands (Finland), Austria, Belgium, 40p 15p 34p £1.80 Band 1&2 (Non-EU European countries) 25p 35p* 35p* FREE EU & Bulgaria, Canary Islands, Channel Islands selected (e.g. Jersey & Guernsey), Cyprus, Czech All prices include VAT where applicable (calls outside the EU are not subject to UK VAT). European Rep, Denmark, Estonia, Finland, France, International call prices quoted for Pay As You Go calls made outside the EU are exclusive of VAT. * Plus Premium shortcode charges if applicable. countries French Guiana, , Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Isle Photo & Video Messaging outside your inclusive allowance (per message)3,8 of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, From other networks Received Portugal, Réunion, Romania, San Marino, To other (Excludes alerts & Slovakia, Slovenia, Spain, Sweden, , Message format From UK to abroad Abroad to UK countries Premium msg) The Azores and the Vatican City, Photo 35p 25p 35p FREE 1 Australia, Albania, Andorra, Belarus, Bosnia & 50p 90p £1.40 £1.40 Video 75p 50p 75p FREE Herzegovina, Canada, Cyprus (North), Croatia, Hong Kong, Montenegro, Macedonia, New All prices include VAT where applicable (calls outside the EU are not subject to UK VAT). International call prices quoted for Pay As You Go calls made outside the EU are exclusive of VAT. Zealand, Serbia, Singapore, Turkey, USA, Ukraine 2 Rest of the world 95p £1.00 £2.00 £2.00 Internet and Data Usage When you roam onto other international networks where data roaming is available, the charges below All prices include VAT where applicable (calls outside the EU are not subject to UK VAT.) will apply. In these countries Planet 3, Windows Live Messenger and Email will not be available. The International call prices quoted for Pay As You Go calls made outside the EU are exclusive of VAT. speed of internet access will depend on the network you are roaming on. For the latest information on which countries you can roam in, and on which networks, visit www.three.co.uk/personal/help_support_/network_coverage_/going_abroad_/intlroamingpaym.omp

Band Countries Cost per MB

Data Band 1 Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, £3.00 (EU & selected Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, European countries) Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the Isle of Man Data Band 2 Australia, Cyprus North, India, Israel, Japan, Mexico, Philippines, South Africa, Switzerland, £3.00 Taiwan, Thailand, Turkey, Puerto Rico, Virgin Islands (USA), USA and Channel Islands Data Band 3 Rest of the World £6.00

Data charges are for data sent and received and are calculated to the nearest byte. My3, Yahoo! and Google Search are provided free of charge. VAT does not apply to data used in countries outside the EU. 26 International charges International charges 27 3 Like Home. 15 3 Like Home – Video calls outside your inclusive allowance (per minute) With 3 Like Home, you can use your inclusive allowance (or Top-up or Stretch Add-ons) to call or text Countries From 3 Like Home Networks standard UK numbers when you are on any of the participating 3 Like Home networks while abroad. Once you’re used your bundle you’ll pay the below rates. Received To other (Excludes alerts & The Pay Monthly 3 Like Home networks are: 3 Italy, 3 Sweden, 3 Denmark, 3 Austria, 3 Hong Kong, Abroad to UK countries Premium msg) 3 Australia and 3 Ireland. Australia, Austria, Belgium, Brunei, Croatia, Denmark, Egypt, Estonia, Finland, 50p £1.50 FREE The Pay As You Go 3 Like Home networks are: 3 Italy, 3 Sweden, 3 Denmark, 3 Austria, 3 Hong Kong France, Hong Kong, Hungary, Indonesia, Italy, Ireland, Israel, Latvia, Luxembourg, and 3 Ireland. Malaysia, Poland, Portugal, Romania, Netherlands, Singapore, Slovenia, Spain, South Africa, Sweden, South Korea, Sri Lanka, Taiwan, UAE, Vatican City and Japan. 3 Like Home – Voice Calls outside your inclusive allowance (per minute)15 This list is growing and for countries not listed the same charges will apply. All prices include VAT where applicable (calls outside the EU are not subject to UK VAT). Band Countries Calls Calls made from International call prices quoted for Pay As You Go calls made outside the EU are exclusive of VAT. received on 3 Like Home 3 Austria, 3 Australia, networks 3 Denmark, 3 Hong Kong 3 Italy, 3 Ireland 3 Like Home – Messaging outside your inclusive allowance (per message)3 or 3 Sweden

N/A FREE 20p 20p From 3 Like Home Networks (all price plans except (all price plans except Received To other Mix & Match & Flat12) Mix & Match & Flat12) (Excludes alerts & Message format Abroad to UK countries Premium msg) or 12p or 12p Text 10p or 12p† 25p** FREE (Mix & Match price (Mix & Match price plans & Flat 12) plans & Flat 12) Photo 25p* 35p FREE 0 Aland Islands (Finland), Austria, Belgium, FREE 34p 40p Video 50p* 75p FREE Bulgaria, Canary Islands, Channel Islands (e.g. Jersey & Guernsey), Cyprus, Czech All prices include VAT where applicable (calls outside the EU are not subject to UK VAT). International call prices quoted for Pay As You Go calls made outside the EU are exclusive of VAT. Rep, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, † Postpay customers on Mix & Match and Business Mix & Match plans. Pay As You Go customers on Flat12. * Price for standard messages. For Premium messages, the premium rate applies Guadeloupe, Hungary, Iceland, Ireland, ** Plus Premium shortcode charges if applicable. Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Réunion, Romania, 3 Like Home – Data & Internet Usage outside your inclusive allowance (per MB) San Marino, Slovakia, Slovenia, Spain, With 3 Like Home you can use your inclusive internet, Skype and data allowance (or Top-up or Stretch Sweden, Switzerland, The Azores and the Add-ons) Once you’re used your bundle you’ll pay the below rates. Vatican City 1 Australia, Albania, Andorra, Belarus, FREE 50p 50p Bosnia & Herzegovina, Canada, Cyprus Date sent from or received on Price Plan or Add-On type 3 Like Home networks (North), Croatia, Hong Kong, Montenegro, Macedonia, New Zealand, Serbia, Pay Monthly Mobile Broadband price plans or 10p per MB and £1 per MB Singapore, Turkey, USA, Ukraine Add Broadband Lite or Add Broadband Plus for Mobile Broadband casual 2 Rest of the world FREE 95p 95p Out of bundle rate £2 per MB Pay As You Go £1 per MB

All prices include VAT where applicable (except for roaming usage outside the EU as it is not subjected to UK VAT.) All prices include VAT where applicable (except for roaming usage outside the EU as it is not subjected to UK VAT.) * Postpay customers on Mix & Match and Business Mix & Match plans. Pay As You Go customers on Flat12. Data charges are for data sent and received and are calculated to the nearest byte. 3 Like Home offer is only available when you use your phone on 3 networks in Austria, Australia, Denmark, Hong Kong, Ireland, Italy and Sweden. PAYG roaming service is available on all 3 networks except 3 Australia.

28 International charges International charges 29