Ubuntu Advantage

Commercial support packages for key enterprise management and security capabilities.

Canonical, the company behind , provides security Ubuntu Advantage packages add value and efficiency to and management tools for Ubuntu deployments in your estate, supporting your businesses security, compliance production through Ubuntu Advantage commercial support and productivity requirements. packages for cloud, server and desktop.

Ubuntu Advantage solutions

• Livepatch Service - Apply critical kernel security fixes in • Management - Monitor and manage your seconds without rebooting, reducing downtime and growing networks of servers, cloud and desktops maintaining security & compliance standards efficiently and at scale with our cost-effective tool • Extended Security Maintenance (ESM) - Ensure key • 24/7 Coverage - Rely on our around-the-clock, expert security fixes are available for end-of-life Ubuntu LTS phone and web support for your Ubuntu deployments, releases, extending official OS support with the ability to track progress • Certified Technology - Access FIPS certified modules and • Backup & Storage - Backup and recovery capabilities, assurance of major cloud, hardware & providers delivering seamless access to the leading OpenStack- certifying their technologies on Ubuntu native data protection solution on the market, TrilioVault

Save an estimated $100,000 - $5 million+ in potential costs with Ubuntu Advantage solutions*

in potential planned / unplanned downtime $100,000 - $5 million+ from critical security fixes with Livepatch3

in potential annual management $600,000+ costs with Landscape2

in potential application $100,000+ update costs with ESM1

1 of 3 Cost-effective solutions for costly challenges

Security & Compliance – Managing IT Costs – Increasing Efficiencies – Maintain security and Reduce operational costs Boost productivity by: compliance standards with: by avoiding: • Scaling security patches and • 24/7 access to a technical team of • Planned and unplanned downtime monitoring through single-interface experts, helping to mitigate from critical security patches with management with Landscape vulnerabilities like Meltdown Livepatch • Quickly resolving support queries & Spectre • Application update & refactoring with around-the-clock, expert phone • Protection of workloads on Ubuntu costs for apps hosted on aging and web support and Knowledge 12.04 instances if upgrading is not an servers with ESM Base access for your Ubuntu option with Extended Security deployments • Staffing and training internal FTE Maintenance (ESM) technical talent via access to Ubuntu • Protecting and recovering entire • FIPS 140-2 certified modules technical support team of experts workloads or tenants, providing the ability to scale quickly with zero • Coverage against claims of performance degradation intellectual property infringements with the Ubuntu Assurance “The cost of refactoring applications Programme early could have reached six figures “Previously, we needed lots of for some of our customers, so they people to deploy, maintain, upgrade really appreciate how we’ve helped and support infrastructure at our “Our users and business partners them avoid that expense and hassle.” offices around the world...Canonical expect nothing less than complete - Tamas Matyas, System helps us to eliminate the business availability, reliability and security. Administrator at ITstrategen impact with rapid response and Livepatch is like a dream come true, resolution of outstanding issues, and both from a technical and a business make sure our devices deliver standpoint. Our Ubuntu systems now optimum performance” rarely or never have to be rebooted. - Paweł Zięba, Senior IT Innovation Service is continuous. That makes a Consultant at Capgemini big difference for user and customer satisfaction and loyalty.” - Masaaki Hirose, IT Platform Dept. at DeNA

Need access to our solutions?

To learn more about Ubuntu Advantage, visit ubuntu.com/support/contact-us.

For our full cloud story and capabilities, visit ubuntu.com/cloud.

*Estimates are based on the following: 1. Application update cost savings estimate range from Canonical customer, reported in case study document. 2. Figures based on a deployment of 1000 desktops, reported in case study document. 3. Average cost per hour of enterprise server downtime worldwide in 2017 and 2018 as reported by Statista. **Minimums apply.

2 of 3 Summary of service offerings

Features Essential Standard Advanced Features Server Server Desktop Server Desktop

PHYSICAL PHYSICAL PHYSICAL $225/YR $750/YR $1500/YR Price per node** $150/YR $300/YR VIRTUAL VIRTUAL VIRTUAL $75/YR $250/YR $500/YR

8am - 6pm 24 hours a day, Phone + Ticket Support None on weekdays everyday

Download, Install, Run, Use, Update, Secure, Upgrade

Landscape Management

Kernel Livepatch Service

Extended Security Maintenance (ESM)

Knowledge Base

Ubuntu Legal Assurance Programme

FIPS - Certified Cryptographic Modules

Standard Advanced Managed Features MAAS Kubernetes MAAS OpenStack Kubernetes BootStack Kubernetes

PER NODE PER PER NODE PER NODE (PHYSICAL) MACHINE (PHYSICAL) (PHYSICAL) PER $600/YR PER $1,200/YR PER $4,380/YR Price per node** MACHINE $10/MO MACHINE MACHINE $5/MO PER NODE $1,500/YR PER NODE $5,450/YR PER NODE (VIRTUAL) PER REGION (VIRTUAL) (VIRTUAL) $200/YR $75,000/YR $400/YR $1,460/YR

8am - 6pm 24 hours a day, 24 hours a day, Phone + Ticket Support on weekdays everyday everyday

Landscape Management

Livepatch

Knowledge Base

High Availability (HA)

Industry-leading cloud operations tooling (Ubuntu, MAAS, , LXD)

24x7 remote operations, smart alerts and proactive monitoring by Canonical’s cloud experts

Disaster Recovery

For full plan and pricing details visit ubuntu.com/support/plans-and-pricing.

© Canonical Limited 2018. Ubuntu, , Canonical and their associated logos are the registered trademarks of Canonical Limited. All other trademarks are the properties of their respective owners. Any information referred to in this document may change without notice and Canonical will not be held responsible for any such changes.

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