Briefing

ATM Network in

Scottish Parliament: Members Business – Campaign to Save ATMs Introduction

Wider Scottish Banking Context

1 https://www.link.co.uk/media/1365/constituency.pdf 2 https://www.bankofengland.co.uk/events/2018/march/town-hall-airdrie?sf86718823=1

Causewayside House, 160 Causewayside, Edinburgh, EH9 1PR Tel. 0333 323 2400 Email: [email protected] Web: www.agescotland.org.uk Facebook: fb.me/agescotland Twitter: @agescotland

We are a registered charity (#SC010100), and company limited by guarantee (#153343), in Scotland at the above address. The likely impact of the decision on the ATM network in Scotland on older people.

3 https://www.link.co.uk/media/1365/constituency.pdf 4 https://www.link.co.uk/about/statistics-and-trends/ 5 http://www.bbc.co.uk/news/business-42872438 6 https://www.link.co.uk/about/news/link-moves-to-secure-future-of-free-atms/

ATM provision by Westminster Constituency as of end 2017 (According to LINK)

Pay to Free to % Free to Constituency - Westminster Boundaries use use use Total Aberdeen North 31 127 80.4 158 Aberdeen South 18 77 81.1 95 Airdrie and Shotts 14 79 84.9 93 Angus 6 77 92.8 83 15 82 84.5 97 Aryr, Carrick and Cumnock 12 132 91.7 144 12 70 85.4 82 , Roxburgh and Selkirk 5 73 93.6 78 , and Easter Ross 7 52 88.1 59 Central Ayrshire 15 88 85.4 103 Coatbridge, Chryston and Bellshill 27 100 78.7 127 Cumbernauld, Kilsyth and Kirkintilloch East 17 70 80.5 87 14 100 87.7 114 Dumfriesshire, and 10 83 89.2 93 Dundee East 15 81 84.4 96 Dundee West 21 125 85.6 146 and West 15 99 86.8 114 East Dunbartonshire 6 69 92.0 75 , Strathaven and Lesmahago 21 91 81.3 112 East 13 83 86.5 96 East Renfrewshire 7 64 90.1 71 Edinburgh East 18 119 86.9 137 Edinburgh North and Leith 13 181 93.3 194 Edinburgh South 8 63 88.7 71 Edinburgh South West 10 100 90.9 110 Edinburgh West 16 98 86.0 114 24 98 80.3 122 Central 84 286 77.3 370 Glasgow East 13 103 88.8 116 Glasgow North 16 89 84.8 105 Glasgow North East 19 82 81.2 101 Glasgow North West 12 87 87.9 99 Glasgow South 9 75 89.3 84 Glasgow South West 14 85 85.9 99 Glenrothes 22 82 78.8 104 8 86 91.5 94 16 87 84.5 103 , Nairn, and Strathspey 17 109 86.5 126 Kilmarnock and Loudoun 16 105 86.8 121 and Cowdenbeath 19 103 84.4 122 Lanark and East 14 110 88.7 124 Linlithgow and East Falkirk 27 85 75.9 112 Livingston 17 98 85.2 115 10 76 88.4 86 10 78 88.6 88 and Wishaw 19 94 83.2 113 Na h-Eileanan an Iar 1 26 96.3 27 North Ayrshire and Arran 13 92 87.6 105 North East Fife 19 65 77.4 84 Ochil and South Perthshire 11 66 85.7 77 Orkney and Shetland 11 20 64.5 31 Paisley and Renfrewshire North 10 100 90.9 110 Paisley and Renfrewshire South 28 99 78.0 127 Perth and North Perthshire 18 112 86.2 130 Ross, Skye and 14 58 80.6 72 Rutherglen and Hamilton West 12 80 87.0 92 23 117 83.6 140 West Aberdeenshire and Kincardine 9 56 86.2 65 West Dunbartonshire 20 113 85.0 133 Totals 941 5405 85.2 6346

Impact of changes to local banking on Scotland’s older people

1. Older peoples’ preference for branches 2. Tackling social isolation and loneliness

3. Mobile bank branch reductions

4. The challenges of digital banking for older people

7 http://www.ageuk.org.uk/Documents/EN-GB/For-professionals/Policy/money- matters/report_age_friendly_banking.pdf?dtrk=true 8 Figure 4 - https://www.ons.gov.uk/peoplepopulationandcommunity/householdcharacteristics/homeinternetandsocialmediausage/ bulletins/internetaccesshouseholdsandindividuals/2017 What are the alternatives to local banks?

1. Other banking options

“One idea I had not come across previously, which Age Scotland have themselves put forward, is the adoption of a shared service model. This would involve the banking industry co-ordinating to provide, say, at least one branch or service-provider in a given town or region, which offered services to customers of other banks as well as their own. This would reduce the collective commercial overhead of running multiple branches, while still supporting at least one point of access to banking services for geographically remote communities. I am sure this idea would need to overcome some difficult practical hurdles.

9 https://www.bankofengland.co.uk/events/2018/march/town-hall-airdrie?sf86718823=1

But it strikes me that this issue is unlikely to go away in Scotland or across the rest of the UK anytime soon.”

– Andy Haldane, Chief Economist, Bank of England

2. Access to and support for online banking services

3. Ensuring age-friendly services About Age Scotland

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