Partner Datasheet AppDynamics & ServiceNow Increase Operational Efficiency with AppDynamics and ServiceNow
AppDynamics and ServiceNow have partnered to offer Who is it for? our customers a best of breed solution to help manage – IT Operations the growing application demands of today’s enterprises. – Production Support – Developers – Architects With ServiceNow’s IT service management (ITSM) software, organizations can – Anyone whose phone rings when the application is having problems organize and standardize their IT tasks. With AppDynamics’ industry-leading application performance management (APM) solution, companies can rapidly identify, troubleshoot, and diagnose performance issues in their applications in real- Problems solved time. The joint AppDynamics and ServiceNow certified integration allows customers – Uptime & Availability – Slow response time to prioritize and standardize the ticketing process and further reduce MTTR in a – Memory Leaks & Thrash turnkey solution. These two best of breed products work together seamlessly to – Stalls provide low risk, high quality, and proactive notifications to operations to resolve – Deadlocks performance degradation issues. – Slow database response – Database connection pool areas With AppDynamics and ServiceNow on your application: – End-User Monitoring – Automate ticket creation process into ServiceNow – Reduce troubleshooting time and minimize impact on your application – Intelligent alerting – Dynamic baselines generate alerts only when performance deviates from normal behavior. No more alert storming – Full call stack analysis – Quickly identify the root cause of performance issues with code-level diagnostics
AppDynamics, Inc. www.appdynamics.com [email protected] Supported Environments What makes AppDynamics different?
Supported Run-Time .NET Wide & Deep Visibility for Production Environments ADO.NET – End-to-end browser to backend visibility Java 1.5 and above ASP.NET – Built for production environments: < 2% overhead (both 32-bit and 64-bit) Microsoft IIS – Designed for highly-distributed/SOA architectures Microsoft .NET CLR 2.0 – Business transaction-centric and above (both 32-bit Microsoft Windows Services and 64-bit) and Console (.NET Standalone) Auto-discovers Application Map and Transaction Flows PHP 5.2,5.3,5.4,5.5 – Short Mean-time-to-Resolution WCF – Complete code-level diagnostics when you need them Java SharePoint – Analytics reveal business impact in seconds Apache Axis Windows Azure – Comprehensive coverage of common application Apache CXF MVC 5 performance issues Apache Tomcat Async Support – Insight into database performance and SQL execution BlazeDS PHP – Automated response with Application Run Book Automation Cassandra with Thrift and DataStax Apache Intelligent Framework Drupal – Self-learning baselines to automate threshold configuration ColdFusion HTTP (PHP Web) – Automatic scoring of business transaction performance EJB Symfony – Best fit for agile environments – dynamic code GlassFish Web server running instrumentation php-fpm Hibernate Fast & Easy WordPress JBoss – Fast time-to-value (measured in minutes) Zend JMX Message Listeners – Easy to use for Development and Operations Redis JSF Rabbit MQ Cost Effective OC4J (Oracle Application – A fraction of the cost of legacy APM solutions Server) Messaging – Simple subscription pricing model Oracle Active MQ Oracle Coherence Fiorano MQ OSGi Infrastructure IBM MQ Series (Felix, Equinox, Apache Sling) IBM WAS Embedded JMS Resin JBoss MQ Servlets Open MQ Spring Beans Oracle QA-JMS Solr Progress Sonic MQ Struts Rabbit MQ Struts Action Rabbit MQ Spring client Tapestry Tomcat Tibco RV WebLogic WebLogic Embedded JMS webMethods Supported Databases WebSphere IBM DB2 Wicket MySQL XFire Oracle Google Web Toolkit PostgreSQL Try it FREE at Apple WebObjects SQL Server www.appdynamics.com Inifinispan Sybase ASE JAX-RS (REST) Mongo DB
AppDynamics, Inc. Copyright © 2014 AppDynamics, Inc. All rights reserved. The term APPDYNAMICS and any logos of AppDynamics are trademarked or www.appdynamics.com registered trademarks of AppDynamics, Inc. [email protected]