The Community College Mission: History and Theory, 1930-2000
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Stepping Up, Stepping Back
Stepping Up Stepping Back W o m e n A c t i v i s t s “ t A l k U n i o n ” A c r o s s G e n e r A t i o n s “AFter listeninG to All these Women, i want to mAke more oF A difference.” C on t en ts 2 introduction 3 summary: Unions at a tipping Point 5 report: stepping Up, stepping Back 7 terry o’neill: time to Build coalitions 8 mandie Yanasak: Union and a raise 11 liz shuler: labor movement needs Young leaders m-art.us Design: 12 Gladys cisneros: international solidarity 12 recommendations 16 Blueprint: creating a safe space 19 Further reading 20 Participants A M essage from the T rustees of the B erger -M ar kS Foundation In March 2010, the Berger-Marks Foundation invited 30 women activists to New Orleans for a candid conversation across generations about how unions can attract young workers, especially women, and support them in key leadership roles. Out of frank discussions over two days comes this report, “Stepping Up, Stepping Back: Women Activists ‘Talk Union’ Across Generations” by Linda Foley, Foundation president. In it, problems are faced openly and solutions are suggested. Its content comes from work done in small groups, which separated into three age clusters, and plenary sessions. As Foundation trustees, we took notes as silent observers. We hope that unions will find this report useful and that it will contribute to academic research on intergenerational activism. What happened at this 2010 New Orleans summit was a true connection, a sense of genuine community (especially among the under-age-35 participants), and an awareness of shared values across generations despite differences and tensions. -
Trade Unions, Workers' Rights and the Frontier of Control in UK Call Centres Philip Taylor University of Stirling Peter Bain University of Strathclyde
Trade Unions, Workers' Rights and the Frontier of Control in UK Call Centres Philip Taylor University of Stirling Peter Bain University of Strathclyde In developing a model of call centre diversity, spanning the dimensions of quantity and quality, the article develops a critique of aspects of Frenkel et al.'s recent study of `front line' work. Drawing upon employee survey and interview data from six UK ®nancial sector call centres, patterns of resistance and the contrasting responses of trade unions to the experience of intensive working conditions are examined. It is argued, in conclusion, that the newly established managerial `frontiers of control' require to be combated by new union bargaining agendas which seek to address employees' concerns at the point of production. Keywords: call centres, control, ®nance sector, resistance, trade unions Introduction Employment in call centres in the European Union is projected to grow to 1.8 million by 2002 with over half a million, 2.3 percent of the working population, expected to be employed in UK call centres alone (Datamonitor, 1998). While the pattern across Europe is of combined and uneven development, with considerable variance in national and regional growth rates, the overall picture is of rapid expansion. As a consequence, it is no longer possible to regard call centres as economically marginal or ephemeral. Nor is there evidence to support the conjecture that the rise of the Internet Economic and Industrial Democracy & 2001 (SAGE, London, Thousand Oaks and New Delhi), Vol. 22: 39±66. [0143±831X(200102)22:1;39±66;015740] 40 Economic and Industrial Democracy 22(1) will displace the call centre (Datamonitor, 1999) as the integration of operations leads to the emergence of customer contact centres. -
Research Report 7/2013
Research Report 7/2013 Minimum wages and their role in the process and incentives to bargain John Buchanan, Tanya Bretherton, Betty Frino, Michelle Jakubauskas, Johanna Schutz, Garima Verma, Serena Yu Workplace Research Centre, University of Sydney Business School December 2013 The contents of this paper are the responsibility of the author and the research has been conducted without the involvement of members of the Fair Work Commission. ISBN 978-0-9874935-5-2 © Commonwealth of Australia 2013 This work is copyright. Apart from any use as permitted under the Copyright Act 1968, all other rights are reserved. Requests and inquiries concerning reproduction and rights should be addressed to: Diana Lloyd, Manager, Media and Communications GPO Box 1994 Melbourne VIC 3001 Phone: 03 8661 7680 Email: [email protected] All research undertaken by or commissioned by the Fair Work Commission for the Annual Wage Review 2013–2014 has been agreed by the Research Group. The Research Group comprises a Chair from the Workplace and Economic Research Section, Tribunal Services Branch of the Fair Work Commission, and representatives nominated by: Australian Chamber of Commerce and Industry (ACCI); Australian Industry Group (Ai Group); Australian Council of Social Service (ACOSS); Australian Council of Trade Unions (ACTU); Australian Government; and state and territory governments. This paper is the work of John Buchanan, Tanya Bretherton, Betty Frino, Michelle Jakubauskas, Johanna Schutz, Garima Verma and Serena Yu of the Workplace Research Centre, University of Sydney, Business School. A draft of this paper was workshopped with the Research Group prior to finalisation. The authors would also like to thank the Research Group for its comments. -
Precarious Labour in the Field of Art
01 Issue # 16/13 Freely distributed, non - commercial, digital publication PRECARIOUS LABOUR IN THE FIELD OF ART Freee, Revolution is Sublime, Billboard Poster, Peckham Space, London, 2009. CONTENTS 02 Introduction Zoran Eric´, Stevan Vukovic´ 41 Freee art collective When Work Is More than Wages 05 Andrew Ross The New Geography of Work: Power to the 46 Pascal Gielen The Art Scene. A Clever Working Model Precarious? for Economic Exploitation? 13 Anthony Davies Take Me I'm Yours: Neoliberalising 51 Marc James Léger For the De-incapacitation of the Cultural Institution Community Art Practice 19 Adrienne Goehler Basic Income Grant – The Cultural 58 Angela McRobbie "Everyone is Creative": Artists as Impulse Needed Now! New Economy Pioneers? 22 Carrotworkers' Collective On Free Labour 26 Rosalind Gill and Andy Pratt Precarity and Cultural Work In the Social Factory? Immaterial Labour, Precariousness and Cultural Work 02 Issue # 16/13 PRECARIOUS LABOUR IN THE FIELD OF ART Zoran Eric´, Stevan Vukovic´ The general shift from manufacturing to services as a source of employment has effected also the field of visual art, changing the labour market for curators. Their position in the division of labour has become closer to the one of artists, in the sense becoming much more unstable, short term, flexible, and exploited. An important aspect of the new working conditions is the demand for physical and mental mobility. This is affecting both the curators with "steady" jobs whose working places and working hours are becoming fluid, and even more so the freelance curators who offer their services to a free (art) labour market.