(Public Pack)BT's Proposal to Remove 80 Payphones Across Central

Central Bedfordshire Council Priory House Monks Walk Chicksands, Shefford SG17 5TQ

TO EACH MEMBER OF THE EXECUTIVE

05 January 2017

Dear Councillor

EXECUTIVE - Tuesday 10 January 2017

Further to the Agenda and papers for the above meeting, previously circulated, please find attached the following:-

12. BT’s Proposal to Remove 80 Payphones across Central Bedfordshire

Please find attached the above report.

Should you have any queries regarding the above please contact Sandra Hobbs, Committee Services Officer on Tel: 0300 300 5257.

Yours sincerely

Sandra Hobbs Committee Services Officer email: [email protected] This page is intentionally left blank Agenda Item 12 Page 3

Central Bedfordshire Council

EXECUTIVE Tuesday, 10 January 2017

BT’s Proposal to Remove 80 Payphones across Central Bedfordshire

Report of Executive Member for Community Services, Cllr Brian Spurr, Email [email protected] and Executive Member for Corporate Resources, Cllr Richard Wenham, Email [email protected]

Advising Officers: Marcel Coiffait, Director of Community Services, [email protected] Peter Fraser, Head of Partnerships Community Engagement and Youth Support, [email protected] 0300 300 6740

This report relates to a Key Issue

Purpose of this report

1. To provide the results of the consultation on the Council’s First Decision in respect of the proposal from British Telecom (BT) to remove 80 payphones in Central Bedfordshire.

2. To make the Second Decision (and Final Notice) regarding BT’s proposal, taking into account the response to the consultation.

RECOMMENDATIONS

Executive is asked to:

1. approve the Second Decision, which is to object to 37 payphones being removed and to agree to the removal of 43 payphones as set out in Appendix 2;

2. remind BT of their duty under the Equality Act 2010 to ensure that services are accessible and that it is not indirectly discriminating against the disabled or elderly by removing these payphones; and

3. inform BT of any specific requests and suggestions received as part of the consultation regarding the future / alternative use of payphone kiosks. Agenda Item 12 Page 4

Overview and Scrutiny Comments/Recommendations

3. This item has not been to Overview and Scrutiny due to the tight timetable for decision imposed by BT.

Issues

4. BT has informed that there are 120 payphones in Central Bedfordshire. As part of a national rationalisation programme, BT has proposed to remove 80 of them. The Council was invited to respond to this proposal by following the guidelines set out by Ofcom regarding consultation.

5. The Council was informed by BT of its proposal in early November and notices were posted in each of the payphones proposed for removal advising people to contact the Local Planning Authority. To our knowledge only one response was received as a result of these notices and this was from a resident of Shillington.

BT procedure for publishing a notice

6. The Council followed Ofcom’s guidelines to carry out a two stage consultation exercise, which commenced immediately after receiving the notification. The first stage ran from 1 - 15 November 2016, when the Council made its First Decision (see Appendix 1). The second stage, which was a consultation on the Council’s First Decision, took place from 15 November - 15 December 2016. The Council must publish its Second Decision, known as the ‘Final Notice’, and the reasons behind it by 27 January 2017. The Council is now required to make its Second Decision and notify BT and the Secretary of State for Culture Media and Sport.

7. The Council must communicate the Final Notice to all of the local people who are affected. We will do this through the town and parish councils and on our website.

First Stage Consultation

8. All of the payphones proposed for removal were grouped by parish and showed the number of calls that had been made on each phone in the last 12 months (detailed in Appendix 1). Of the 80 payphones proposed for removal, records showed that no calls had been made in the last 12 months from 43 payphones. Where calls had been made, usage ranged from 1 call to 630 calls.

9. Consultees were asked whether they objected to or supported BT’s proposal to remove their payphone.

10. As part of the consultation we included information regarding BT’s ‘adopt a phone box’ scheme so that communities could also consider an alternative use for the phone box or kiosk if the phone was removed. Agenda Item 12 Page 5

Results of the First Stage consultation

11. We received 10 responses to the first stage consultation, mostly from town and parish councils, as well as a number of general comments expressing overall concern about the principal of BT’s proposal to remove the payphones. The responses received were as follows:

1. Cranfield – object to removal of one, agree with removal of other two on the list 2. Flitwick – object to the removal of two 3. Heath & Reach – object to removal 4. Marston Moretaine – object to removal 5. Pulloxhill – object to removal 6. Shillington – object to removal 7. Steppingley – agree with removal 8. Sutton – agree with removal of two 9. Harlington – agree with removal 10. Northill – agree with removal of two

12. The main issues and comments received are summarised below:

1. Concern regarding the lack of reliable mobile coverage, especially in emergency situations, where there are elderly people, or in accident hot spots. Locations should be a consideration as well as usage. 2. Many of the phone boxes listed have been non-operational for some time and so naturally show low usage / failure by BT to maintain / no statistics given on how many are out of order. 3. There are phone boxes on the list that don’t exist, and phone boxes that are not on the list but should be. 4. Consultation only allows responses on each site, and not on the principle of removal as a whole. 5. That red phone boxes and kiosks have a vital future role in alternative community uses, such as housing a defibrillator.

13. During the first stage consultation it became clear that the information supplied by BT was inaccurate. BT were challenged on this, but maintained that they had no further data to supply.

First Decision

14. Taking into account the views received, the Council’s First Decision was made by a Planning Officer in consultation with the Chairman of Development Management Committee. The First Decision agreed with the removal of payphones where no calls had been made in the last 12 months, and objected to the removal of the payphone if one or more calls had been made in the last 12 months and/or the parish council objected to its removal. We also considered other factors, such as Agenda Item 12 Page 6

housing type in the area, the number of households, emergency calls, mobile phone coverage and phone box revenue. This was felt to be a fair set of criteria upon which to move to the second stage consultation. The Council’s First Decision Notice is attached in Appendix 1. This was sent to BT and the Secretary of State for Culture Media and Sport, as required by Ofcom’s process.

Second Stage Consultation

15. The second consultation began on 15 November and closed on 15 December. Consultees were asked whether they supported, or not, the Council’s First Decision. The local Fire, Police and Ambulance services were also invited to respond to the consultation - no responses were received.

16. The main issues and comments received included:

1. A request that BT payphones in Central Bedfordshire follow the London trend to become free Wi-Fi points. 2. There should be at least one payphone in larger towns. 3. Concern that older and more vulnerable people would be affected significantly if the payphone was removed. 4. Concern regarding the lack of reliable mobile coverage, especially in emergency situations, where there are elderly people, or in accident hot spots. 5. Other alternative uses such as a base for salt bins.

Options for consideration

17. Based on the consultation feedback and information supplied by BT, the Council could decide to:

a. object to 37 payphones being removed and agree to the removal of 43 payphones as per the consultation feedback (Appendix 2); b. object to the removal of all 80 payphones, given that the data supplied by BT regarding the number of calls recorded is unreliable; or c. agree to all 80 payphones being removed on the basis that most people have access to a mobile phone or landline.

Reason/s for decision

18. The results of the second stage consultation show that 75% of respondents supported our First Decision - to agree to the removal of 43 payphones and object to 37 being removed. There is a clear rationale for keeping or removing each payphone, which is supported by the consultation feedback. The Second Decision Notice is attached in Appendix 2. Agenda Item 12 Page 7

Council Priorities

19. The proposed action supports the Council’s priorities, listed below:

 Great resident services.  Protecting the vulnerable; improving wellbeing.  Creating stronger communities.

Corporate Implications

20. Additional corporate implications exist for public health and community safety whereby the removal of a payphone may limit access to an emergency service.

Legal Implications

21. There are no legal implications attached to this decision. The Council has followed the guidelines for consultation as set down by Ofcom and kept BT informed of the process being followed.

Financial and Risk Implications

22. There are no financial implications to the Council from this decision.

Equalities Implications

23. Central Bedfordshire Council has a statutory duty to promote equality of opportunity, eliminate unlawful discrimination, harassment and victimisation and foster good relations in respect of nine protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity race, religion or belief, sex and sexual orientation. The removal of payphones, particularly in areas where there is limited mobile phone network coverage or a predominance of elderly / vulnerable residents who may not have access to a mobile phone or landline, will create a variety of disadvantages for those residents and the wider community to engage. However, BT has a duty under the Equality Act 2010 to ensure that services are accessible and that it is not indirectly discriminating against the disabled or elderly. The corporate Equality Advisor suggests that we should raise this with BT when responding with our Final Decision.

Implications for Work Programming

24. There are no implications to work programming. Agenda Item 12 Page 8

Conclusion and next steps

25. BT’s proposal to remove 80 of the 120 payphones in Central Bedfordshire is part of a nationwide rationalisation programme. BT will not bring its proposal into effect if it has received any written objection to the proposal by the Council within the period ending 90 days after the day on which notice was given. The deadline for reporting our decision notice to BT is 27 January 2017.

26. The recommended Second Decision (Final Notice) reflects the views received in both consultations. Executive is asked to:

 approve the Second Decision, which is to object to 37 payphones being removed and to agree to the removal of 43 payphones as set out in Appendix 2;

 remind BT of their duty under the Equality Act 2010 to ensure that services are accessible and that it is not indirectly discriminating against the disabled or elderly by removing these payphones; and

 inform BT of any specific requests and suggestions received as part of the consultation regarding the future / alternative use of payphone kiosks.

Appendices

Appendix 1 - The Council’s First Decision Appendix 2 - The response to the Council’s First Decision and recommended Second Decision

Background Papers

None BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 1 PCO Hazelwood 4 Ampthill Ampthill OBJECT Lane, Ampthill, Bedford, MK45 2EY 01525402176 2 PCO High Street, 32 Arlesey Arlesey OBJECT Arlesey, SG15 6RA 01462731211 3 PCO House Lane, 0 Arlesey Arlesey AGREE Arlesey, SG15 6XU 01462731331 4 Jcn Lynton 4 Arlesey Arlesey OBJECT Avenue, High Street, Arlesey, SG15 6RA 01462735260 5 Corner of Trunk 0 Aspley Guise Aspley & Woburn AGREE Furlong, Aspley Guise, Milton Keynes, MK17 8HX 01908281379 Agenda Item 12 Page 9

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 6 The Anchor PH, 5 Aspley Guise Aspley & Woburn OBJECT The Square, Aspley Guise, Milton Keynes, MK178 8DF 01908582348 7 JCN Spinney 0 Aspley Guise Aspley & Woburn AGREE Lane, Mount Pleasant, Aspley Guise, Milton Keynes, MK17 8JU 01908 584511 8 JCN High Street, 0 Barton-le-Clay Barton-Le-Clay AGREE Manor Road, Barton-le-Clay, MK45 4NP 01582881353 9 PCO Shortmead 0 Biggleswade Biggleswade North AGREE Street, / Biggleswade Biggleswade, South SG18 0AP 01767312289

10 JCN London 0 Biggleswade Biggleswade North AGREE Agenda Item 12 Road/Kitelands / Biggleswade Road, South Biggleswade, SG18 8NS Page 10

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 01767312390 11 JCN Park View, 0 Blunham Sandy AGREE Station Road, Blunham, Bedford, MK44 3NZ 01767640382 12 PCO Ridgeway 0 Brogborough Cranfield & AGREE Road, Marston Moretaine Brogborough, Bedford, MK43 0TA 01525280211 13 Jcn Wingfield St, 2 Chalgrave Heath & Reach OBJECT St Marys Close, Tebworth, Leighton Buzzard, LU7 9QF 01525783935 14 PCO Wingfield 0 Chalgrave Heath & Reach AGREE Road, Tebworth, Leighton Buzzard, LU7 9QQ 01582873938 Agenda Item 12 Page 11

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 15 Cross Roads, 0 Clifton Arlesey AGREE Stockbridge Road, Clifton, Shefford, SG17 5HA 01462811103 16 Junction with 10 Cranfield Cranfield & OBJECT Cranfield Parish Orchard Way, High Marston Moretaine Council Committee Street, Cranfield, 02.11.16 Bedford, MK43 0BT It is important that a public 01234750201 payphone facility is retained on the High Street, Cranfield because of its location and the amount of through traffic using High Street and with an increasing population a facility should be retained. 17 PCO Bourne End 0 Cranfield Cranfield & AGREE Cranfield Parish Cranfield, Bedford, Marston Moretaine Council Committee MK43 0AS meeting 02.11.16 - Agree 01234750648 Agenda Item 12 18 Bedford Rd Bliss 0 Cranfield Cranfield & AGREE Cranfield Parish Avenue, Cranfield, Marston Moretaine Council Committee Bedford, MK43 meeting 02.11.16 - Agree 0EY

01234750711 Page 12

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 19 PCO Chiltern 0 Dunstable Dunstable Central / AGREE Road, Dunstable, Dunstable Icknield / Dunstable Manshead / LU6 1HP Dunstable Northfields / 01582662155 Dunstable Watling

20 Appleby Gardens, 0 Dunstable Dunstable Central / AGREE Langdale Road, Dunstable Icknield / Dunstable Manshead / Dunstable, LU6 Dunstable Northfields / 3BT Dunstable Watling 01582663171

21 P O Forecourt, 184 Dunstable Dunstable Central / OBJECT Luton Road, Dunstable Icknield / Dunstable Manshead / Dunstable, LU5 Dunstable Northfields / 4JW Dunstable Watling 01582663491

22 PCO Coombe 4 Dunstable Dunstable Central / OBJECT Drive, Dunstable, Dunstable Icknield / Dunstable Manshead / LU62AE Dunstable Northfields / 01582663495 Dunstable Watling

23 O/S Maidenblower 1 Dunstable Dunstable Central / OBJECT Agenda Item 12 Lodge, Chalk Hill, Dunstable Icknield / Dunstable Manshead / Dunstable, LU6 Dunstable Northfields / 1RR Dunstable Watling 01582665079 Page 13

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 24 Jcn High Street 0 Eaton Bray Eaton Bray AGREE Knights Close, Eaton Bray, Dunstable, LU6 2DS 01525220220 25 Near High Street, 5 Eaton Bray Eaton Bray OBJECT Wallace Drive, Eaton Bray, Dunstable, LU6 2DF 01525220224 26 PCO Higher Rads 0 Eversholt Aspley & Woburn AGREE End, Eversholt, Milton Keynes, MK17 9ED 01525280334 27 PCO Tyrells End, 0 Eversholt Aspley & Woburn AGREE Eversholt, Milton Keynes, MK17 9DS 01525280411 28 Jcn High Street, 0 Flitton & Westoning, Flitton AGREE

School Lane, Greenfield & Greenfield Agenda Item 12 Greenfield, Bedford, MK45 5DE 01525712131 Page 14

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 29 Jcn Dunstable 0 Flitwick Flitwick AGREE Road Hornes End Road, Flitwick, Bedford, MK45 1JJ 01525713747 30 East End, Station 0 Flitwick Flitwick AGREE Road, Flitwick, Bedford, MK45 1JR 01525713852 31 PCO Hinksley 14 Flitwick Flitwick OBJECT The Town Council considered Road Flitwick, this proposal and Members Bedford, MK45 requested that two telephone 1ES boxes be retained in Flitwick at 01525 714074 the Russell Centre, Coniston Road and at Hinksley Road.

The reason for doing this is to ensure that a resident who does not have a mobile phone would still be able to make an emergency call as other options available to the public eg Tesco Store, public house Agenda Item 12 are not open 24 hours. Members also requested that BT advertise any actions they are to take widely within the community so that residents Page 15

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils are aware of the withdrawal of this facility

32 PCO The Russell 13 Flitwick Flitwick OBJECT The Town Council considered Centre, Coniston this proposal and Members Road, Flitwick, requested that two telephone Bedford, MK45 boxes be retained in Flitwick at 1QY the Russell Centre, Coniston 01525715200 Road and at Hinksley Road.

The reason for doing this is to ensure that a resident who does not have a mobile phone would still be able to make an emergency call as other options available to the public eg Tesco Store, public house are not open 24 hours. Members also requested that BT advertise any actions they are to take widely within the community so that residents are aware of the withdrawal of

this facility Agenda Item 12 33 PCO High Street, 2 Gravenhurst Silsoe & OBJECT Gravenhurst, Shillington Bedford, MK45 4HY Page 16

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 01462711226

34 Outside shops, 1 Harlington Toddington AGREE Harlington Parish Council Lincoln Way, are happy for the payphone Harlington, to be removed. Dunstable, LU5 6NA 01525872018 35 O/S Red Lion, 0 Haynes Houghton AGREE Haynes Turning, Conquest & Haynes, Bedford, Haynes MK45 3PX 01234381211 36 O/S Exchange 0 Haynes Houghton AGREE Haynes Turning, Conquest & Haynes, Bedford, Haynes MK45 3PX 01234381230 37 PCO Birds Hill, 0 Heath & Reach Heath & Reach OBJECT Object Heath & Reach, I would like to lodge my Leighton Buzzard, Agenda Item 12 LU7 0AD objection to the removal of 01525237211 the telephone box and the pay-phone from Birds Hill in Heath and Reach as detailed below: Page 17

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils Heath and Reach suffers from very poor, if not no, cellular telephone reception from any of the providers. The public telephone on Birds Hill is the only easily available telephone in the case of an emergency, for instance, in the case of a house fire. Most homes now have cordless telephones, which are rendered inoperable when power is lost.

Most times that I need to use my mobile 'phone, I have to go to a high point to find an acceptable signal. Even then it tales quite a time for the 'phone to connect to that signal.

Please consider the above points and put the case to BT to retain the public telephone on Bird Hill in Agenda Item 12 Heath and Reach.

Object On behalf of Heath and

Reach Parish Council I have Page 18

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils been asked to object to the removal of this telephone kiosk on the grounds that is the only one in the village and provides a facility in an area which has inconsistent mobile phone coverage. 38 PCO New Town, 3 Henlow Arlesey OBJECT Henlow, SG16 6AJ 01462811174 39 Adj Police Station, 12 Hockliffe Heath & Reach OBJECT Watling Street, Hockliffe, Leighton Buzzard, LU7 9NB 01525210261 40 Opp Victoria Drive, 0 Houghton Houghton AGREE High Street, Conquest Conquest & Houghton Haynes Conquest, Bedford, MK45 3LF 01234740352 41 JCN Tithe Farm 0 Houghton Regis Houghton Hall / AGREE Rd, Leaf Road, Tithe Farm /

Houghton Regis, Parkside Agenda Item 12 Dunstable, LU5 5JG 01582863011 Page 19

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 42 JCN Windsor 23 Houghton Regis Houghton Hall / OBJECT Drive, Lowry Drive, Tithe Farm / Houghton Regis, Parkside Dunstable, LU5 5SJ 01582865310 43 O/S Shops, 579 Houghton Regis Houghton Hall / OBJECT Hillborough Tithe Farm / Crescent, Parkside Houghton Regis, Dunstable, LU5 5NS 01582866311 44 Opp No2 Neptune 620 Houghton Regis Houghton Hall / OBJECT Square, Houghton Tithe Farm / Regis, Dunstable, Parkside LU5 5RS 01582866611 45 Salford Village 0 Hulcote & Salford Cranfield & AGREE PCP Wavendon Marston Moretaine Road, Salford, Milton Keynes, MK17 8AZ

01908582362 Agenda Item 12 Page 20

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 46 Jcn Turnpike Road 1 Husborne Crawley Aspley & Woburn OBJECT Horsepool Lane, Husborne Crawley, Bedford, MK43 0XD 01525280212 47 Jcn School Lane 0 Husborne Crawley Aspley & Woburn AGREE Crow Lane, Husborne Crawley, Bedford, MK43 0XA 01525280511 48 Junction Station 1 Langford Stotfold & OBJECT Road Prospect Langford Road, Langford, Biggleswade, SG18 9NY 01462700230 49 PCO East Road, 0 Langford Stotfold & AGREE Langford, Langford Biggleswade, SG18 9QF 01462700255 Agenda Item 12 Page 21

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 50 JCN Station Road 1 Langford Stotfold & OBJECT Cambridge Road, Langford Langford, Biggleswade, SG18 9PL 01462700289 51 O/S Church, 0 Leighton Linslade Leighton Buzzard AGREE Milebush, Leighton North / Leighton Buzzard, LU7 2UB Buzzard South / 01525210045 Linslade

52 Aries Court, 10 Leighton Linslade Leighton Buzzard OBJECT Appenine Way, North / Leighton Leighton Buzzard, Buzzard South / LU7 3XW Linslade 01525372521

53 Jcn Churchill Road 9 Leighton Linslade Leighton Buzzard OBJECT Clarence Road, North / Leighton Leighton Buzzard, Buzzard South / LU7 3EJ Linslade 01525372599 Agenda Item 12 Page 22

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 54 Nr Soulbury Road, 1 Leighton Linslade Leighton Buzzard OBJECT Bideford Green, North / Leighton Leighton Buzzard, Buzzard South / LU7 2TH Linslade 01525372890

55 Jcn Himley Green 11 Leighton Linslade Leighton Buzzard OBJECT Bunkers Lane, North / Leighton Leighton Buzzard, Buzzard South / LU7 2NQ Linslade 01525373199

56 Jcn Hockliffe Road 2 Leighton Linslade Leighton Buzzard OBJECT Brooklands Drive, North / Leighton Leighton Buzzard, Buzzard South / LU7 3PD Linslade 01525373699

57 PCO Grovebury 0 Leighton Linslade Leighton Buzzard AGREE Road, Leighton North / Leighton Buzzard, LU7 4TU Buzzard South / 01525851129 Linslade

58 Brickworks, 0 Marston Moretaine Cranfield & OBJECT Marston Moreteyne Parish Agenda Item 12 Marston Road, Marston Moretaine Council objects to the Marston removal of this payphone Moretaine, Bedford, MK43

0PP Page 23

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 01525404065

59 PCO Campton 4 Meppershall Shefford OBJECT Road, Meppershall, Shefford, SG17 5PB 01462811190 60 PCO Hitchin Road, 2 Northill Northill AGREE Northill Parish Council has Upper Caldecote, no objections to this Biggleswade, payphone being removed. SG18 9BT 01767312282 61 O/S Exchange 0 Northill Northill AGREE Northill Parish Council has PCO Sand Lane, no objections to this Northill payphone being removed. Biggleswade, SG18 9AD 01767627211 62 PCO King Street, 0 Potton Potton AGREE Agenda Item 12 Potton, Sandy, SG19 2QT 01767260771 Page 24

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 63 PCO Church 139 Pulloxhill Westoning, Flitton OBJECT Pulloxhill Parish Council Road, Pulloxhill, & Greenfield objects to the removal of the Bedford, MK45 payphone on Church Road, 5HD Pulloxhill. 01525714095 The information provided shows that the payphone is well used and therefore it should remain. It is an amenity in the village and to remove it will remove that amenity. Should anything happen in the recreation ground on Orchard Road, or on Rushymeade, and the person has no mobile phone this is the only public phone in the area to use for an emergency. 64 O/S Ate High 2 Ridgmont Cranfield & OBJECT Street, Eversholt Marston Moretaine Road, Ridgmont, Bedford, MK43 0TT 01525280260 65 Jcn Church Path, 11 Sandy Sandy OBJECT

London Road, Agenda Item 12 Sandy, SG19 1EX 01767680611 Page 25

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 66 O/S Village Hall, 0 Shillington Silsoe & OBJECT Shillington Parish Council High Road, Shillington objects because of poor Shillington, Hitchin, mobile phone coverage, SG5 3LL which if the phone kiosk 01462711201 were removed, could prevent visitors to the village from using a telephone in an emergency and also residents who have issues with their landlines. 67 PCO Shillington 2 Shillington Silsoe & - This phone box is in Road, Pirton, Shillington Hertfordshire and is Hitchin, SG5 3QJ therefore no longer 01582881313 included in this consultation. 68 O/S Village Hall, 2 Steppingley Flitwick AGREE Steppingley Parish Ridgmont Road, Council agreed Steppingley, unanimously to support Bedford, MK45 the removal. 5AR 01525712415 69 PCO The Avenue, 0 Stotfold Stotfold & AGREE Stotfold, Hitchin, Langford SG5 4LY Agenda Item 12 01462730256 Page 26

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 70 Jcn Kingsway 0 Stotfold Stotfold & AGREE Trinity Road, Langford Stotfold, Hitchin, SG5 4EG 01462730361 71 Nr Rec Ground, 0 Stotfold Stotfold & AGREE Hitchin Road, Langford Stotfold, Hitchin, SG5 4HP 01462730375 72 Village Hall, 7 Studham Caddington OBJECT Common Road, Studham, Dunstable, LU6 2NQ 01582872181 73 Sub PO Harlington 0 Sundon Toddington AGREE Road, Sundon, Luton, LU3 3PE 01525872251 74 Jcn Manor Road, 0 Sundon Toddington AGREE Church Road, Sundon, Luton, LU3 3PB Agenda Item 12 01525872611 Page 27

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 75 Sutton Cross 0 Sutton Potton AGREE Sutton Parish Council has no Roads, objections to the removal of Biggleswade the two pay phones included Road, Sutton, for Sutton. Sandy, SG19 2LZ 01767260250 76 Outside Sub PO, 0 Sutton Potton AGREE Sutton Parish Council has no PCO Sutton, objections to the removal of Sandy, SG19 2NA the two pay phones included 01767260511 for Sutton. 77 PCO Lancotbury 1 Totternhoe Eaton Bray OBJECT Close, Totternhoe, Dunstable, LU6 1RQ 01582662115 78 Layby A5120 0 Westoning Westoning, Flitton AGREE Flitwick Road, & Greenfield Westoning, Bedford, MK45 5AA 01525713454 79 Near No. 6 Bunyan 8 Westoning Westoning, Flitton OBJECT Road, Westoning, & Greenfield

Bedford, MK45 Agenda Item 12 5LG 01525714529 Page 28

BT Proposed Pay Phone Removal - CBC First Decision – November 2016

Address Number Parish Ward First Decision Feedback from initial of calls in last 12 consultation with Town / months Parish Councils 80 PCO Cockayne 0 Wrestlingworth & Potton AGREE Hatley, Sandy, Cockayne Hatley SG19 2EA 01767631248 81 O/S Exchange, 1 Wrestlingworth & Potton OBJECT Potton Road, Cockayne Hatley Wrestlingworth, Sandy, SG19 2EY 01767631275

Agenda Item 12 Page 29

This page is intentionally left blank BT Proposed Pay Phone Removal - Nov/Dec 2016

1 Agenda Item 12 4 Jcn Lynton 4 Arlesey Arlesey OBJECT 18 S OBJECT Avenue, 3 DNS High Street, Arlesey, Page 31 BT Proposed Pay Phone Removal - Nov/Dec 2016

5 Corner of 0 Aspley Aspley & AGREE 17 S AGREE Trunk Guise Woburn 1 DNS Furlong, Aspley Guise, Milton Keynes, MK17 8HX 0190828137 9 6 The Anchor 5 Aspley Aspley & OBJECT 15 S OBJECT PH, The Guise Woburn 3 DNS Square, Aspley Guise, Milton Agenda Item 12 Keynes, MK178 8DF 0190858234 8 Page 32 BT Proposed Pay Phone Removal - Nov/Dec 2016

3 Agenda Item 12 9 PCO 0 Bigglesw Bigglesw AGREE 18 S AGREE Shortmead ade ade North 4 DNS Street, / Biggleswad Bigglesw Page 33 BT Proposed Pay Phone Removal - Nov/Dec 2016

Wingfield e Reach 2 DNS Agenda Item 12 Road, Tebworth, Leighton Buzzard, Page 35 BT Proposed Pay Phone Removal - Nov/Dec 2016

15 Cross 0 Clifton Arlesey AGREE 16 S AGREE Roads, 2 DNS Stockbridge Road, Clifton, Shefford, SG17 5HA 0146281110 3 16 Junction 10 Cranfield Cranfield OBJECT Cranfield Parish 16 S OBJECT with & Council Committee 3 DNS Orchard Marston 02.11.16 Way, High Moretain Street, e It is important that a Cranfield, public payphone Bedford, facility is retained Agenda Item 12 MK43 0BT on the High Street, 0123475020 Cranfield because 1 of its location and the amount of Page 36 BT Proposed Pay Phone Removal - Nov/Dec 2016

17 PCO 0 Cranfield Cranfield AGREE Cranfield Parish 18 S AGREE Bourne End & Council Committee 1 DNS Cranfield, Marston meeting 02.11.16 - Bedford, Moretain Agree MK43 0AS e 0123475064 8 18 Bedford Rd 0 Cranfield Cranfield AGREE Cranfield Parish 18 S AGREE Bliss & Council Committee 1 DNS Avenue, Marston meeting 02.11.16 - Cranfield, Moretain Agree Bedford, e MK43 0EY 0123475071 Agenda Item 12 1 Page 37 BT Proposed Pay Phone Removal - Nov/Dec 2016

Address Number Parish Ward First Feedback from 2nd consultation Final Decision of calls response in last Decision initial consultation (‘Agree’ / ‘Object’ to 12 with Town / Parish  ‘Support’ 1st Removal) months Councils decision = (S)  ‘Do Not Support’ 1st Decision = (DNS) 19 PCO 0 Dunstabl Dunstable AGREE 20 S AGREE Chiltern e Central / 2 DNS Dunstable Road, Icknield / Dunstable, Dunstable LU6 1HP Manshead / 0158266215 Dunstable 5 Northfields / Dunstable Watling 20 Appleby 0 Dunstabl Dunstable AGREE 19 S AGREE Gardens, e Central / 3 DNS Dunstable Langdale Icknield / Road, Dunstable Dunstable, Manshead / LU6 3BT Dunstable 0158266317 Northfields / Dunstable 1 Watling 21 P O 184 Dunstabl Dunstable OBJECT 18 S OBJECT Forecourt, e Central / 4 DNS Dunstable

Luton Road, Icknield / Agenda Item 12 Dunstable, Dunstable LU5 4JW Manshead / 0158266349 Dunstable 1 Northfields / Dunstable Page 38 BT Proposed Pay Phone Removal - Nov/Dec 2016

22 PCO 4 Dunstabl Dunstable OBJECT 17 S OBJECT Coombe e Central / 7 DNS Dunstable Drive, Icknield / Dunstable, Dunstable LU62AE Manshead / 0158266349 Dunstable 5 Northfields / Dunstable Watling 23 O/S 1 Dunstabl Dunstable OBJECT 16 S OBJECT Maidenblow e Central / 6 DNS Dunstable er Lodge, Icknield / Chalk Hill, Dunstable Dunstable, Manshead / LU6 1RR Dunstable Agenda Item 12 0158266507 Northfields / Dunstable 9 Watling Page 39 BT Proposed Pay Phone Removal - Nov/Dec 2016

Rads End, t Woburn 3 DNS Agenda Item 12 Eversholt, Milton Keynes, MK17 9ED Page 40 BT Proposed Pay Phone Removal - Nov/Dec 2016

27 PCO Tyrells 0 Evershol Aspley & AGREE 16 S AGREE End, t Woburn 3 DNS Eversholt, Milton Keynes, MK17 9DS 0152528041 1 28 Jcn High 0 Flitton & Westonin AGREE 15 S AGREE Street, Greenfiel g, Flitton 3 DNS School d & Lane, Greenfiel Greenfield, d Bedford, Agenda Item 12 MK45 5DE 0152571213 1 Page 41 BT Proposed Pay Phone Removal - Nov/Dec 2016

Hinksley considered this 1 DNS Agenda Item 12 Road proposal and Members Flitwick, requested that two Bedford, telephone boxes be MK45 1ES retained in Flitwick at

the Russell Centre, Page 42 BT Proposed Pay Phone Removal - Nov/Dec 2016

The reason for doing this is to ensure that a resident who does not have a mobile phone would still be able to make an emergency call as other options available to the public eg Tesco Store, public house are not open 24 hours. Members also requested that BT advertise any actions they are to take widely within the community so that residents are aware of the Agenda Item 12 withdrawal of this facility Page 43 BT Proposed Pay Phone Removal - Nov/Dec 2016

Address Number Parish Ward First Feedback from 2nd consultation Final Decision of calls response in last Decision initial consultation (‘Agree’ / ‘Object’ to 12 with Town / Parish  ‘Support’ 1st Removal) months Councils decision = (S)  ‘Do Not Support’ 1st Decision = (DNS) 32 PCO The 13 Flitwick Flitwick OBJECT The Town Council 16 S OBJECT Russell considered this 4 DNS Centre, proposal and Members Coniston requested that two Road, telephone boxes be Flitwick, retained in Flitwick at Bedford, the Russell Centre, MK45 1QY Coniston Road and at 0152571520 Hinksley Road. 0 The reason for doing this is to ensure that a resident who does not have a mobile phone would still be able to make an emergency call as other options available to the public eg Tesco Store, public house are not open 24 hours. Agenda Item 12 Members also requested that BT advertise any actions they are to take widely Page 44 BT Proposed Pay Phone Removal - Nov/Dec 2016

33 PCO High 2 Gravenh Silsoe & OBJECT 15 S OBJECT Street, urst Shillingto 5 DNS Gravenhurst n , Bedford, MK45 4HY 0146271122 6 34 Outside 1 Harlingto Toddingt AGREE Harlington Parish 16 S AGREE shops, n on Council are happy for 4 DNS Lincoln the payphone to be Way, removed. Harlington, Dunstable, LU5 6NA Agenda Item 12 0152587201 8 Page 45 BT Proposed Pay Phone Removal - Nov/Dec 2016

Hill, Heath & Reach Reach 4 DNS Agenda Item 12 Reach, I would like to lodge Leighton my objection to the Buzzard, removal of the telephone box and LU7 0AD the pay-phone from Page 46 BT Proposed Pay Phone Removal - Nov/Dec 2016

Address Number Parish Ward First Feedback from 2nd consultation Final Decision of calls response in last Decision initial consultation (‘Agree’ / ‘Object’ to 12 with Town / Parish  ‘Support’ 1st Removal) months Councils decision = (S)  ‘Do Not Support’ 1st Decision = (DNS) 0152523721 Birds Hill in Heath 1 and Reach as detailed below: Heath and Reach suffers from very poor, if not no, cellular telephone reception from any of the providers. The public telephone on Birds Hill is the only easily available telephone in the case of an emergency, for instance, in the case of a house fire. Most homes now have cordless telephones, which are rendered inoperable when power is lost. Agenda Item 12 Most times that I need to use my mobile 'phone, I have to go to a high point to find

an acceptable signal. Page 47 BT Proposed Pay Phone Removal - Nov/Dec 2016

Please consider the above points and put the case to BT to retain the public telephone on Bird Hill in Heath and Reach.

Object On behalf of Heath and Reach Parish Council I have been asked to object to the removal of this telephone kiosk on the grounds that is the only one in the village and provides a Agenda Item 12 facility in an area which has inconsistent mobile phone coverage. Page 48 BT Proposed Pay Phone Removal - Nov/Dec 2016

Houghton t Agenda Item 12 Conquest, Bedford, MK45 3LF 0123474035 Page 49 BT Proposed Pay Phone Removal - Nov/Dec 2016

41 JCN Tithe 0 Houghto Houghton AGREE 20 S AGREE Farm Rd, n Regis Hall / 2 DNS Leaf Road, Tithe Houghton Farm / Regis, Parkside Dunstable, LU5 5JG 0158286301 1 42 JCN 23 Houghto Houghton OBJECT 20 S OBJECT Windsor n Regis Hall / 2 DNS Drive, Lowry Tithe Drive, Farm / Houghton Parkside Agenda Item 12 Regis, Dunstable, LU5 5SJ 0158286531

0 Page 50 BT Proposed Pay Phone Removal - Nov/Dec 2016

Village PCP & Salford & 4 DNS Agenda Item 12 Wavendon Marston Road, Moretain Salford, e Milton Page 51 BT Proposed Pay Phone Removal - Nov/Dec 2016

46 Jcn 1 Husborn Aspley & OBJECT 15 S OBJECT Turnpike e Woburn 3 DNS Road Crawley Horsepool Lane, Husborne Crawley, Bedford, MK43 0XD 0152528021 2 47 Jcn School 0 Husborn Aspley & AGREE Remove kiosk but 16 S AGREE Lane Crow e Woburn please retain 1 DNS Lane, Crawley concrete base for Agenda Item 12 Husborne future use for salt Crawley, bin Bedford, MK43 0XA

0152528051 Page 52 BT Proposed Pay Phone Removal - Nov/Dec 2016

Address Number Parish Ward First Feedback from 2nd consultation Final Decision of calls response in last Decision initial consultation (‘Agree’ / ‘Object’ to 12 with Town / Parish  ‘Support’ 1st Removal) months Councils decision = (S)  ‘Do Not Support’ 1st Decision = (DNS) 50 JCN Station 1 Langford Stotfold & OBJECT 14 S OBJECT Road Langford 4 DNS Cambridge Road, Langford, Biggleswad e, SG18 9PL 0146270028 9 51 O/S Church, 0 Leighton Leighton AGREE 17 S AGREE Milebush, Linslade Buzzard 3 DNS Leighton North / Buzzard, Leighton LU7 2UB Buzzard 0152521004 South / 5 Linslade 52 Aries Court, 10 Leighton Leighton OBJECT 18 S OBJECT Appenine Linslade Buzzard 2 DNS

Way, North / Agenda Item 12 Leighton Leighton Buzzard, Buzzard LU7 3XW South / 0152537252 Linslade Page 54 BT Proposed Pay Phone Removal - Nov/Dec 2016

53 Jcn 9 Leighton Leighton OBJECT 19 S OBJECT Churchill Linslade Buzzard 1 DNS Road North / Clarence Leighton Road, Buzzard Leighton South / Buzzard, Linslade LU7 3EJ 0152537259 9 54 Nr Soulbury 1 Leighton Leighton OBJECT 16 S OBJECT Road, Linslade Buzzard 3 DNS Bideford North /

Green, Leighton Agenda Item 12 Leighton Buzzard Buzzard, South / LU7 2TH Linslade 0152537289

0 Page 55 BT Proposed Pay Phone Removal - Nov/Dec 2016

57 PCO 0 Leighton Leighton AGREE 17 S AGREE Agenda Item 12 Grovebury Linslade Buzzard 3 DNS Road, North / Leighton Leighton Buzzard, Buzzard Page 56 BT Proposed Pay Phone Removal - Nov/Dec 2016

58 Brickworks, 0 Marston Cranfield OBJECT Marston Moreteyne 14 S OBJECT Marston Moretain & Parish Council 4 DNS Road, e Marston objects to the Marston Moretain removal of this Moretaine, e payphone Bedford, MK43 0PP 0152540406 5 59 PCO 4 Meppers Shefford OBJECT 14 S OBJECT Campton hall 3 DNS Road, Meppershall

, Shefford, Agenda Item 12 SG17 5PB 0146281119 0 Page 57 BT Proposed Pay Phone Removal - Nov/Dec 2016

Address Number Parish Ward First Feedback from 2nd consultation Final Decision of calls response in last Decision initial consultation (‘Agree’ / ‘Object’ to 12 with Town / Parish  ‘Support’ 1st Removal) months Councils decision = (S)  ‘Do Not Support’ 1st Decision = (DNS) 60 PCO Hitchin 2 Northill Northill AGREE Northill Parish 17 S AGREE Road, Council has no 2 DNS Upper objections to this Caldecote, payphone being Biggleswad removed. e, SG18 9BT 0176731228 2 61 O/S 0 Northill Northill AGREE Northill Parish 17 S AGREE Exchange Council has no 3 DNS PCO Sand objections to this Lane, payphone being Northill removed. Biggleswad e, SG18 9AD 0176762721 1

62 PCO King 0 Potton Potton AGREE 15 S AGREE Agenda Item 12 Street, 4 DNS Potton, Sandy, SG19 2QT Page 58 BT Proposed Pay Phone Removal - Nov/Dec 2016

63 PCO 139 Pulloxhill Westonin OBJECT Pulloxhill Parish 16 S OBJECT Church g, Flitton Council objects to the 2 DNS Road, & removal of the Pulloxhill, Greenfiel payphone on Church Bedford, d Road, Pulloxhill. The information MK45 5HD provided shows that 0152571409 the payphone is well 5 used and therefore it should remain. It is an amenity in the village and to remove it will remove that amenity. Should anything happen in the recreation ground on

Orchard Road, or on Agenda Item 12 Rushymeade, and the person has no mobile phone this is the only public phone in the area to use for an Page 59 BT Proposed Pay Phone Removal - Nov/Dec 2016

64 O/S Ate 2 Ridgmon Cranfield OBJECT 15 S OBJECT High Street, t & 3 DNS Eversholt Marston Road, Moretain Ridgmont, e Bedford, MK43 0TT 0152528026 0 65 Jcn Church 11 Sandy Sandy OBJECT 18 S OBJECT Path, 2 DNS London Road, Sandy, SG19 1EX 0176768061 Agenda Item 12 1 66 O/S Village 0 Shillingto Silsoe & OBJECT Shillington Parish 16 S OBJECT Hall, High n Shillingto Council objects 4 DNS Road, n because of poor Page 60 BT Proposed Pay Phone Removal - Nov/Dec 2016

Address Number Parish Ward First Feedback from 2nd consultation Final Decision of calls response in last Decision initial consultation (‘Agree’ / ‘Object’ to 12 with Town / Parish  ‘Support’ 1st Removal) months Councils decision = (S)  ‘Do Not Support’ 1st Decision = (DNS) Shillington, mobile phone Hitchin, coverage, which if SG5 3LL the phone kiosk 0146271120 were removed, 1 could prevent visitors to the village from using a telephone in an emergency and also residents who have issues with their landlines. 67 PCO 2 Shillingto Silsoe & - This phone box is in Shillington n Shillingto Hertfordshire and is Road, n therefore no longer Pirton, included in this Hitchin, consultation. SG5 3QJ 0158288131

3 Agenda Item 12 Page 61 BT Proposed Pay Phone Removal - Nov/Dec 2016

Address Number Parish Ward First Feedback from 2nd consultation Final Decision of calls response in last Decision initial consultation (‘Agree’ / ‘Object’ to 12 with Town / Parish  ‘Support’ 1st Removal) months Councils decision = (S)  ‘Do Not Support’ 1st Decision = (DNS) 68 O/S Village 2 Stepping Flitwick AGREE Steppingley Parish 14 S AGREE Hall, ley Council agreed 5 DNS Ridgmont unanimously to Road, support the Steppingley, removal. Bedford, MK45 5AR 0152571241 5 69 PCO The 0 Stotfold Stotfold & AGREE 16 S AGREE Avenue, Langford 4 DNS Stotfold, Hitchin, SG5 4LY 0146273025 6 70 Jcn 0 Stotfold Stotfold & AGREE 17 S AGREE Kingsway Langford 3 DNS Trinity

Road, Agenda Item 12 Stotfold, Hitchin, SG5 4EG 0146273036 Page 62 BT Proposed Pay Phone Removal - Nov/Dec 2016

71 Nr Rec 0 Stotfold Stotfold & AGREE 16 S AGREE Ground, Langford 4 DNS Hitchin Road, Stotfold, Hitchin, SG5 4HP 0146273037 5 72 Village Hall, 7 Studham Caddingt OBJECT 15 S OBJECT Common on 6 DNS Road, Studham, Dunstable, LU6 2NQ 0158287218 Agenda Item 12 1 Page 63 BT Proposed Pay Phone Removal - Nov/Dec 2016

Roads, the removal of the two Agenda Item 12 Biggleswad pay phones included e Road, for Sutton. Sutton, Sandy, Page 64 BT Proposed Pay Phone Removal - Nov/Dec 2016

76 Outside Sub 0 Sutton Potton AGREE Sutton Parish Council 14 S AGREE PO, PCO has no objections to 4 DNS Sutton, the removal of the two Sandy, pay phones included SG19 2NA for Sutton. 0176726051 1 77 PCO 1 Totternh Eaton OBJECT 15 S OBJECT Lancotbury oe Bray 4 DNS Close, Totternhoe, Dunstable, LU6 1RQ 0158266211 Agenda Item 12 5 78 Layby 0 Westoni Westonin AGREE 16 S AGREE A5120 ng g, Flitton 2 DNS Flitwick &

Road, Greenfiel Page 65 BT Proposed Pay Phone Removal - Nov/Dec 2016

8 Agenda Item 12 Page 66 BT Proposed Pay Phone Removal - Nov/Dec 2016

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