THE USINESS BIZMAG.CO.UK No. 208 SEPTEMBER/OCTOBER 2018 Established 1994

Southampton Boat Show celebrates its 50th anniversary

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The independent magazine for Dorset, West Hants and Salisbury FEATURING: BUSINESS NEWS | FINANCE MATTERS | LAW LINES | SPECIAL FEATURES For the latest news visit the website at www.bizmag.co.uk people on the move supported by https://bondwilliams.co.uk/bondwilliams.co.uk 01202 233777 CONTENTS

+ on the front Developing Kickboxing star Passionate Kirsten Joins Enhanced move Part time New Business marketing Southampton Boat Show franchise Engineering Team celebrates its 50th anniversary – Dorset-based advanced systems Sarah Hannah has become the The Marketing Centre, which page 24. design and manufacturer Aish sixth Passionate PA. Sarah has pioneers the concept of part-time Technologies has taken on two extensive experience in corporate marketing directors to support new Business Development environments working for multi- the growth of small and medium 2 people on the move Managers, as it seeks to take businesses, is launching its services national companies. business news advantage of new opportunities in Hampshire, Dorset, Wiltshire and 4 within both the defence sector and Major West Sussex with Christine Durkin 8 networking – Drop in to Bridport other industrial markets, whilst recruitment coup at its head. capitalising on recent contract 10 finance matters – UK set for pay rise awards from MBDA, BAE Combat Mortgage man L–r: WFBA’s Kirsten Glen, Sam Wicks and 12 special feature – Working women Systems and other unnamed Mark Montaniel contractors. Frettens Solicitors The high-rise buildings of 16 Portsmouth are soon to be joined 18 special feature – Solicitor spotlight by the 12 storey new Travelodge Hotel as preparations are made for 22 catering focus Frank Pickering has joined Katie Lovell with MD Danny Gladwyn, its accent into the skyline. Kirsten 23 marketing at work CCS Glen from Plymouth University, technology experts at Enhanced as Head of Business Development Rising Andover kickboxing star, who has just commenced a 24 Southampton Boat Show – Infrastructure. Katie Lovell, 12, is stepping one year placement with the Frank is a knowledgeable and driving force – Salisbury cycle challenge out in a smart new sports kit Romsey-based consulting civil and 26 successful Business Development thanks to sponsorship from structural engineering company family firms – Companies fail to succession plan One of the country’s leading Manager who has worked within To support its continued growth 28 L–r: Matt Osler and Tony Holmes Correct Contract Services (CCS), a WFBA, had the opportunity to visit cyber security companies based IT for a decade. He prides himself within the intermediary field, leading mechanical and electrical the site. 29 the voice Tony Holmes has joined Aish in Dorset has appointed a former on building strong business Teachers Building Society has from IMI Precision Engineering specialist in the region. army major to its ranks. WFBA Director Nick Groves says 30 train to gain that once opened in the spring relationships by guiding his clients appointed Ralph Punter to a (formerly Thompson Valves), Gethin Thomas has joined C3IA through the complexities of IT newly created role of Business where he was involved in business STEEL MAN Solutions after more than 30 years’ of 2019, it will be the 20th hotel project for which the company has using common sense and plain Development Manager covering development within the defence service with the Royal Corps of English. London and the south east. Train your brain sector. Signals. provided consultancy services. to get from ‘I can’t’ to ‘I can’ Matt Osler is a qualified naval Can anyone learn how to be successful? What sets elite athletes apart from architect and has been heavily the rest of us? And why are we all addicted to checking our email every few involved in the marine sector since seconds? These are just some of the questions answered in the insightful leaving Solent University. new book, Head Start. .CO We all have goals in life, but many of us give up on achieving them before Animal signs we even get started. We might fear failure, lack the confidence to take a first Ben Moore UK and International Properties step or continuously procrastinate along the way, telling ourselves that we are too busy and don’t have time. We listen to the internal chatter that says, COMPETITIVELY LOW FEES FOR ‘I could never do that’, or ‘I’m not good enough,’ we retreat into our comfort WE HAVE zones, avoid risk and cut our aspirations. LANDLORDS AND VENDORS The reality is that the equipment that will make the difference between DON’T PAY UP FRONT! MOVED success and failure is something we all already have – our minds. What’s Problems with more, behavioural scientists now understand why mindset is so often a YOU ONLY PAY WHEN WE LET OR SELL YOUR PROPERTY barrier and, more importantly, they have developed tools to help us change Christchurch-based John Reid WE DON’T TIE YOU INTO A CONTRACT! your PC or laptop? the way we think and build our abilities. These tools have been successfully & Sons Ltd (REIDsteel) has deployed by many elite athletes to take their performance to the next level. strengthened its business FEE FREE ADVICE ON THE RIGHT MORTGAGE FOR YOU Let us make I•T• Head Start: Build a resilient mindset so you can achieve your goals – development department with however big or small by Ian Price, is a really practical book that combines Local, knowledgeable and affordable. All backed up with fantastic service! experienced industry professional OVER 15,000 PROPERTIES FOR SALE the latest scientific research in sports psychology, positive psychology and Sean Burchell. Come and see us at our new shop between Iceland & Motobitz. neuroscience to help readers achieve their goals. Ben Moore with Laurence Hall Sean has been appointed in a EZ Computers has moved but don’t worry we have moved just up the road between Published by Pearson, priced £10.99. British lifestyle clothing brand newly created post as 130-strong Iceland and Motobitz. Pop in and see the new shop with internet cafe and gaming centre. EZ Computers Repair Centre have been operating in the Winton area since the early 1990’s. Animal has signed pro mountain REIDsteel targets 20% growth over Initially started as a retail store, EZ Computers swiftly branched out into offering repair services Editor – Gill Bevis biker Ben Moore onto its team of the next five years. to the local community on a NO FIX NO FEE basis. Tel: 01425 471500 brand ambassadors. E-mail: [email protected] | Website: www.bizmag.co.uk Laurence Hall, Managing Director Daredevil act OPENING TIMES nationalnus union of students Monday - Friday 9:00am - 7:00pm Published by The Business (Dorset) Ltd, at Animal says, ‘We are thrilled to Brenden Howard, General 10% DISCOUNT ON LABOUR Saturday 9:30am - 5:00pm 9 Gainsborough Road, Ashley Heath, Ringwood BH24 2HY have Ben on board with Animal. Manager at The Grove FOR NUS MEMBERS Sunday & Public Holidays CLOSED He’s someone who epitomises our Bournemouth Hotel, has abseiled The Business magazine is mailed free-of-charge to named business people within Dorset, West Hants EZ Computer Repair Centre and Salisbury. Recipients are occasionally contacted to maintain correct mailing details and to provide brand values perfectly, and the down Portsmouth’s iconic 469 Wimborne Road • Winton • Bournemouth • BH9 2AN information regarding special features. Contact us to receive the magazine or to be removed from the mailing list on 01425 471500. fact that he is a local guy is a great Spinnaker Tower raising over £500 01202 914 567 Tel: 01202 267267 & 01202 268268 Email: [email protected]@ezcomputers.co.uk Opinions expressed within this publication are those of the contributors and not necessarily of the publisher. Every bonus for us, as our Dorset home is for Macmillan Caring Locally. www.wwpc.co | [email protected] www.facebook.com/www.facebook.com/EzComputersRepairCentre/EzComputersRepairCentre/ effort is made to ensure the accuracy of the contents of The Business, but legal responsibility cannot be accepted for errors, omissions or misleading statements. The Business is fully protected by copyright. Nothing contained within a huge part of our heritage.’ this magazine may be reprinted or reproduced in whole or in part without the written permission of the publisher. © The Business (Dorset) Ltd 2018 All rights reserved ISSN 1354-3806

2 | THE BUSINESS SEPTEMBER/OCTOBER 2018 SEPTEMBER/OCTOBER 2018 www.bizmag.co.uk | 3 + BUSINESS NEWS sponsored by:

NEWS Wordcaster Public Relations WPR Business News The Secret of Success is not to be a Secret Historic Swanage Pier Marine Workshop to focus on Tel 01202 874079 • [email protected] Villas re-opens after major employment mental health issues Greendale restoration Dorset Chartered Builders, Greendale Construction Ltd has More than just networking completed work at the 190 year The Business Start Up Show takes place at Excel on the 14th and 15th old Swanage Pier Marine Villas, as The Wedding Entertainment team November. It is expected to be the biggest event for small businesses part of the Swanage Pier Trust’s and startups in Europe, attracting over 25,000 attendees. restoration project. The Grade II The Wedding Entertainment Show Listed Building has been restored + http://bstartup.com/ On Sunday 7th October a free wedding event, showcasing the best to its former Georgian glory, wedding reception entertainment providers in the south, will be held at and now offers visitors a new The Hilton Hotel in Bournemouth. Christmas e-commerce sales ready exhibition space, shop, and café This event unlike traditional wedding fairs is a ‘one stop shop’ where Local e-commerce company with a stunning glass extension. you can book all of your entertainment, chat with the providers, have a GirlZone is preparing for its Internal structural alterations drink and a dance and get the ‘feel’ for your wedding reception in a live busiest time of the year – the have included the creation of environment. run up to Christmas. With new new toilets and a commercial The Wedding Entertainment Show is free and tickets can be booked products in place, the company kitchen. A platform lift has through Eventbrite and the first 50 tickets booked receive canapés and is ready for the influx of present been installed for access to the Prosecco and a 5% discount code for any entertainment booked on the buying on Amazon in the UK first-floor Swanage Pier Trust L–r: View HR’s Vanessa Head, Gemma Murphy and Sarah King night. and US, which starts early offices, as well as the Purbeck A half day workshop has been announced by Ringwood-based View September. Coast Community Radio Station HR, covering the topic of managing stress and mental health in the GirlZone specialise in gifts which is due to be launched work place. All proceeds from the £25 ticket price will be donated to for girls aged 4-11 years. New Greendale outside the new Marine Pocket Concierge app launches Villas Pier Cafe & Bistro. later this year. Sympathetic the mental health charity Dorset Mind. products added to the GirlZone L–r: Dave Neil, Site Manager; repairs combined with modern Pocket Concierge enables destination businesses (hotels, resorts, Gemma Murphy, who launched View HR over three years ago, said that range for Christmas include Nick Child, Quantity Surveyor; alterations to the structure of attractions, tours) to communicate with their guests instantly via the growing issues that she has found to be faced by employees and the current craze of ‘Squishies’, Festival girls showing GirlZone Flash Rob Hooker, Director. the building have included the powerful push messaging, and provides their guests with access Tattoos employers is the motivation behind her consultancy’s first workshop. ‘Flash Metallic Tattoos’, ‘Fruit introduction of load bearing glass floor panels enabling visitors to view to all their digital information and communications, one tap away ‘The morning session will cover the stigma of mental health, how to Scented Stationary Set’ and ‘Make Your Own Lip Balm Kit’– all gifts that the historic saltwater baths below the ground floor. New joinery fittings wrapped in their own branded app. identify cases in the workplace, the causes and effects of stress and how can be wrapped for delivery from Amazon. and doors, a reception area, exhibition spaces and a shop have been Pocket Concierge is free to download from App Store and to support both employees and employers,’ said Gemma Murphy. ‘Stress created, as well as a complete redecoration internally and externally. Google Play and is free to use for guests. alone can add unwanted costs through absenteeism and mistakes made The external toilet block has benefitted from structural alterations Tourism destination businesses can set up their own app via in day to day working life. If we accept that a workforce is the greatest to create disabled toilet facilities, and internal layout configuration ‘Add Your Destination’ buttons on the home page of the app, or asset that a business can have, then its important to support all the changes now provide modernised male public toilets, including visiting the website at https://pocketconcierge.uk people that will make a business successful.’ drainage alterations, new sanitary ware, electrical and piped service The morning workshop will be run in collaboration with Stress Right alterations. A new doorway through external solid stone walls now and Dorset Mind, and held in Bournemouth on the Tuesday 18th provides access to the toilets. Royal recognition for Superior September. For additional information visit www.viewhr.co.uk The project has received funding from a number of sources, including the Heritage Lottery Fund, Coastal Community Fund, The Fine Family Superior, a leading manufacturer based Foundation, Dorset County Council, Purbeck District Council, Swanage in Dorset, is celebrating after being The Big Green Event Expo 2018 Town Council, trusts and foundations. commended by the 2018 Princess Royal Although Swanage Pier itself has existed since 1859, the current pier Training Awards. Now in its third year The Big Green Event takes place at the Hilton was opened in 1897, with the Swanage Pier Trust acquiring it in 1994. HRH The Princess Royal released the Ageas Bowl, Southampton on 2nd October. Expo visitors will find The Marine Villas originally contained new, fashionable cold salt-water names of 48 businesses, including three areas of exhibition space, an inspirational keynote speaker baths, before being converted into a private dwelling. Superior, on Wednesday 15th August, theatre, LearnZone workshops, eco transport, innovation hub, the Rob Hooker, Director of Greendale Construction Ltd, said, ‘We have commended for their inspirational ‘office of tomorrow - today’ showcase and much more. been delighted to work with Swanage Pier Trust and Studio Partington commitment to learning and Hampshire Chamber of Commerce is hosting the 2018 pre-show Architects on this exciting and historically important restoration of the development. Breakfast Briefing. Swanage Pier Marine Villas. The newly re-opened building will bring The company has its own + www.thebiggreenevent.co.uk back to life this stunning Georgian building, bringing many new visitors Apprenticeship Academy based on site, to the area who will not only be able to learn more about its history, but offering apprenticeships to students as will also benefit the town’s businesses and the local economy in general.’ young as 16. Apprentices learn about Search for south west business stars Ben Adeney, Chief Executive, Swanage Pier Trust commented, ‘Thanks engineering, science and manufacturing and all apprentices are given the The FSB has now officially launched its ‘FSB Celebrating Small Business to the incredible support of the local community, the Heritage Lottery opportunity to gain a degree. The Awards 2019’ which will culminate in both regional and national finals in Fund, Trusts, Foundations and local authority, we are delighted that company currently has 20 apprentices at the spring. the Swanage Pier restoration project is now complete. We have been Tim Brown, MD at Superior different stages in their programme, with Small businesses throughout the South West England will battle it out extremely fortunate to have had the benefit of Greendale Construction’s students working in various roles that include design, manufacturing, for prizes across 11 different categories and the awards are open to both extensive experience and expertise on maintenance, quality, process engineering, precision engineering and FSB members and non-members alike. Entry is free and all interested [email protected] this project and the outcome is incredible. working in the laboratory. small and micro-businesses and self-employed individuals have until Marine Villas will be an amazing location Superior will receive its award from HRH The Princess Royal at a 14th December to enter in as many categories as they wish. for the local community and public to enjoy for generations to come.’ ceremony at St James Palace in October. + www.fsbawards.co.uk www.logiksystems.co.uk

4 | THE BUSINESS SEPTEMBER/OCTOBER 2018 SEPTEMBER/OCTOBER 2018 www.bizmag.co.uk | 5 + BUSINESS NEWS

Companies or individuals Dorset-based independent that want to patent their Inspire shortlisted for On call 24 seven Centenary Ball mortgage broker, Cherry innovations in the UK are being five major industry A number of new jobs have been Mortgage & Finance, has been forced to wait four months created with the launch of Rubix selected to feature in this year’s longer for approval than the awards Response, a new telephone answering Parliamentary Review. South coast accountancy firm, Inspire, has been service based in Wimborne and worldwide average, according Biennial arts festival shortlisted for five national industry awards, London. to analysis by specialist tax relief Inside Out Dorset returns to the setting it apart as one of the UK’s most pioneering The company offers a range of firm Catax. county 14th–22nd September accountancy firms. flexible packages and aims in providing Over £442m was invested into L–r: Foxes Sales & Letting Company Directors Steve with its launch event sponsored With the shortlists spanning both the British Baker and Damon Robbins a service that is close to having your hotels in the south west region by Poole BID. Accountancy Awards and Accounting Excellence own receptionist and reducing the + according to the latest figures www.insideoutdorset.co.uk Awards, both of which are regarded as the Foxes Sales & Lettings unites ‘on-hold’ time. In addition, their friendly from Savills. The region has industry’s most prestigious accolades, it is clear PA’s can also diarise meetings and place The £100m development accounted for 13% of the total two independent businesses Inspire continues to make its mark in the industry bookings or orders, ensuring that there Brewery Square, located in investment into UK hotels which Completing a soft acquisition of Hearnes Lettings, on a national level. is a positive outcome from each call. Dorchester, recently hosted an reached £3.2bn in the first half Foxes Sales & Lettings in Bournemouth has doubled its The British Accountancy Awards, which takes Rubix do this by spending time to evening of entertainment for of 2018. number of employees and landlords. The company has place on 16th September 2018 at Grosvenor integrate with your business and local residents to celebrate its also doubled the number of managed properties to Aspiring entrepreneurs House, London, has shortlisted the firm for: gaining transparency of availability 10th birthday. approximately 330. Dorset Blind Association, a charity providing services, support Partner of the Year; Small Practice Innovation of through technology as well as are taking to selling plastic and advice to blind and partially sighted people in Dorset, will Bournemouth-based the Year; Independent Firm of the Year, South providing great customer service, to carrier bags outside of host its Centenary Ball this October to commemorate the 100 Mr Lee’s Pure Foods Co West England; and Outstanding Advisory/Client ChargedUp you and your customers. supermarkets and convenience years that the charity has been supporting local people suffering launched its award-winning, Project of the Year. And the Accounting Excellence London-based company, ChargedUp is taking the New Business Director, Lee Jones stores, undercutting the 5p price from serious sight loss. This prestigious event will take place on gourmet instant noodles into Awards, which takes place on the 20th September bike sharing model and bringing it to mobile phone says, ‘Our expert call handlers will not in-store and reaping the rewards Saturday 13th October at The Hilton Hotel, Bournemouth, with the Australian supermarket 2018 at the InterContinental, London, has charging. only answer your calls but be able to of a forgetful nation of shoppers, over 120 attendees expected to attend. giants this July. according to BusinessWaste.co.uk shortlisted Inspire’s Managing Director, Warren ChargedUp has developed a network of vending see if you’re in a meeting or available For more information contact Helena Sinclair on 01202 712864. LetsGoOut.co.uk has Munson, for Practice Accountancy Pioneer of the stations where, for a small fee, users can borrow elsewhere. We will then pass on the Yellow Buses has made launched to make finding ideas Year. portable battery banks, use them for as long as message to you as a text or an email it even easier to travel by for a day out much easier, with If the firm is successful their awards will join they need and then return them to a station of their or forward the call back to you. Setup introducing contactless TAYLOR MADE ACQUISITION the site providing hundreds of a growing collection of industry accolades, all choosing. of the service just takes two hours and payments. New Electronic Ticket Moore Blatch’s corporate team has advised Peach activities and adventures in the celebrating Inspire – and its Managing Director, The entire ChargedUp network runs on 100% due to the structure of our systems, we Machines, supplied by Ticketer, Technologies on its acquisition of Taylor Made Computer UK that you can search for by Warren Munson – as one of the best and brightest green energy, made possible by a partnership with can easily service businesses globally.’ have been installed in the bus Solutions. location. in the profession. Ecotricity. + www.rubixresponse.co.uk company’s 150-vehicle fleet. A £28m deal has been agreed to bring 171 new affordable homes to Bristol, Somerset and Save up to 30% off Wiltshire. Housing association and housebuilder Curo and your energy renewals GUARANTEED national housebuilder Bellway have joined forces to deliver the FREE services we offer include: homes over the next few years. MM Energy Bill Audits New property listings in MM Whole of Market Energy Prices July, compared to June, fell by MM Help and Advice with Energy Efficiency 6% across the UK, and 12.7% MM Energy Forecasting & Budgeting (HH Data only) in London, as Brits made the most of some very un-British like Other services include: weather and held off marketing MM Reports for Regulatory Compliance their homes, according to MM Supplier Disputes and Resolution research by online estate agents MM Energy Surveys via The Carbon Trust Housesimple.com We are a local energy consultancy in Dorset having been established for The first Zombie Fest, over 15 years. We are 100% independent and impartial providing a one stop organised by Poole BID and solution for all your business energy needs. Zombie Escapes HQ, will be Are you a builder or developer looking for a simple solution for all utility taking over Poole High Street on services? Let us project manage and deliver your new connections on time. Saturday, 27th October, starting from 12pm. Give us a call on 01202 483388 The total amount of equity released by homeowners was up 7.2%, comparing the last two quarters, according to the TELNERGY – EMPOWERING LOCAL BUSINESSES SINCE 2002 latest figures from equity release [email protected] www.rubixresponse.co.uk provider Responsible Equity Email: [email protected] • Tel: 01202 483388 • www.telnergy.co.uk Release. telnergy • Hello House • 135 Somerford Road • Christchurch • Dorset • BH23 3PY

6 | THE BUSINESS SEPTEMBER/OCTOBER 2018 www.bizmag.co.uk | 7 NETWORKING+ NETWORK NEWS

Drop in to work – Where old Join charity’s Parisian adventure meets new in the heart of Bridport them a place where they can enjoy excellent food and drink in inspirational surroundings. Business space users benefit from a 15% discount while they are there – a great incentive to feed brains and thoughts while at work. And mouth- watering refreshments are offered for meetings at Built in 1832, the historically AndrewCredit Millard competitive prices. significant and fully restored Diverse Abilities team at the gala ball Whether you are a local Literary and Scientific On Saturday 24th November Diverse Abilities, the local disability charity, organisation, freelance worker Institute (LSi) is located in will be bringing a Parisian adventure to Poole Lighthouse and the local or travelling further afield, you the heart of Bridport. The community are invited to join them for a fantastic evening. are welcome to call in during Grade II* listed building was Gala ball guests will be treated to a drinks reception from 6pm before opening times, Monday–Friday originally constructed as a sitting down to a three-course gourmet meal, wine and entertainment 8.30am–17.30pm and Saturdays Mechanic’s Institute, one of 70+ from a local band and DJ, which will keep everyone dancing until late. 9.00am–16.00pm. establishments which were set The Parisian themed event, kindly sponsored by Franses Jewellers To find out more about the The up in the UK during the industrial of Bournemouth, also includes other surprise entertainment and the facilities at the LSi visit revolution, to provide education opportunity to win great prizes throughout the night. www.lsibridport.co.uk and training for local working + www.diverseabilities.org.uk/galaball men. Entrepreneurs’ Many Mechanics Institutes later became public libraries, and so Tickets to region’s leading business event selling fast was the case here. For 45 years Dinner the building became home to With entries closed and judging the town’s library, but after it now taking place, tickets to attend was relocated to a more ‘modern’ this year’s prestigious Dorset An evening with Eddie Howe venue the LSi fell into disrepair Business Awards Gala Dinner are and found its way on to Historic starting to sell fast and organisers th England’s ‘At Risk’ register. Despite of the competition, Dorset Wednesday 17 October 2018 the efforts of many local people Chamber, as well as sponsors are The Italian Villa, Compton Acres the future of the building hung in urging businesses to act quickly if the balance for over 20 years, until they wish to witness the glittering a local charity, The Bridport Area 2018 celebrations. Development Trust, stepped in to In association with the Daily save it. Echo and Dorset Echo, and backed To register your interest, please email In February this year the by Wave 105, the Dorset Business Sponsors of the 2018 Dorset Business Awards doors re-opened, and the Awards Gala Dinner will be staged leading radio station Wave 105 year, Brighter Productions will be [email protected]@inspire.uk.net or call transformation is palpable. at the Bournemouth International will be hosting the awards for returning as production sponsor 0800 0776410 The facility now boasts fully Centre on Thursday 1st November, the second year running. Before to create a spectacular ceremony functional high-tech flexible enabling up to 700 of the region’s the audience is entertained by based on the Dorset Business work spaces complete with business people, dignitaries and the Wave 105 team, there will be Award theme of ‘together we interactive AV equipment and press to enjoy the county’s largest an opportunity to enjoy a drinks succeed’. In support of fast speed broadband. The Work and most prestigious business reception courtesy of Caterpillar BH Live Hospitality will be Hub, housing 10 hot desks, is event. Thirteen Dorset companies Marine Power UK Ltd and on creating a three-course gala a calm, bright space with the will be put into the spotlight and guests arrival vehicles will be on dinner menu for guests to enjoy. in-house motto ‘get more done presented with an award. display from the Westover Group, To purchase tickets for the awards in less time’, and the meeting Back by popular demand, the the awards auto partner. visit and training rooms offer bright, breakfast team of the south’s For the fourth consecutive www.dorsetbusinessawards.co.uk calm and private spaces for one to ones, small groups and larger workshops, training and away days. Open day at The Royal Bournemouth Hospital At the heart of the LSi is the CPR demonstrations, how to help someone who is choking and tours of the x-ray department are Alembic Canteen, providing users just a few of the new interactive activities on offer at the 2018’s Hospital Open Day on Saturday of the building, their clients, 15th September between 10am and 3pm. guests and the people around + www.rbch.nhs.uk/openday2018 #entrepreneursdinner2018 Enabling entrepreneurs Image featured: Eddie Howe, AFC Bournemouth Manager to succeed

8 | THE BUSINESS SEPTEMBER/OCTOBER 2018 +FINANCE FINANCE MATTERS Silver lining to tough UK set Royal Mint for pay rise commemorative Bindon Engineering new green energy regulations One in two businesses (50%) are £2 coin set to grant staff pay rises of over considers Commercial property says there are considerable tax April 2023 all non-domestic 2% in the next year, according to It was in August 1768 that Captain breaks applicable for bringing buildings will have to comply Ward Goodman landlords are being a new survey by leading business James Cook sailed out of Plymouth energy-inefficient buildings up to with a rating of E or better to be organisation British Chambers at the start of his epic Voyage of ‘a part of the team’ warned they face fines scratch. legally let at all – irrespective of of Commerce and online Discovery aboard HM Bark, Endeavour. Ward Goodman, the Dorset based He said, ‘Approximately 18% of the lease term.’ of up to £150,000 if recruitment company Indeed. The Royal Mint has embarked upon a firm of Chartered Accountants and commercial properties in England Mr Oliver said Enhanced Capital they do not comply The survey, of over 1,000 new three-year series of commemorative Independent Financial Advisers, is and Wales have an EPC rating of F Allowances (ECAs) could provide businesses of all sizes and sectors, £2 coins to mark the 250th anniversary of the voyage. delighted to count the family owned with the government’s or G and since 1st April landlords 100% tax relief on certain energy reveals that 6% of firms will Designer Gary Breeze’s puzzle design builds over three years to tell and run, Bindon Engineering, as one new energy efficiency of these now sub-standard efficient and water conservation increase pay by more than 5%, Captain Cook’s story. of its valued clients. buildings have been unable to expenditure. ‘This is a useful regulations. 32% by 2–5%, 12% in line with The Captain Cook commemorative £2 coins are available in a range of The Wareham based firm expanded to let them on new leases without opportunity to combine energy But a Southampton-based consumer price inflation, and 18% finishes and available to purchase from The Royal Mint website – its modern 36,000 sq ft factory on a 3½ remedial action. efficient improvements and independent property tax by 1–2%. www.royalmint.com acre site at Holton Heath in 2009, allowing ‘Although in a small minority of refurbishment programmes, for a much increased production capacity, specialist says there is a silver Only 2% of firms say that they cases the situation can be easily which not only increases asset and currently employs over 70 staff who lining to the strengthened rectified, most F and G rated value, but also can lead to higher expect to decrease salaries – set keep operations running 24 hours a day. Minimum Energy Efficiency Alun Oliver properties will require a degree of rents. against a backdrop of increasing Businesses braced for Liz McCormick, Client Service Manager Standard (MEES) legislation. energy efficient and G the worst refurbishment and modernisation ‘Allowable categories include upfront business costs. at Ward Goodman, said, ‘We have been Landlords are no longer able to for our environment. Penalties before a new lease can be granted.’ low-energy LED lighting, low- revenue drop due to Brexit working with Bindon Engineering since let energy-inefficient commercial 2004, and support the company by for non-compliance with MEES Mr Oliver, who founded E3 flow taps, showers and WCs, Over half of UK businesses believe Brexit will trigger space – those with an Energy providing business consulting, quarterly regulations – introduced to help Consulting – which has second some heating, ventilation and Barclays a drop in revenue in 2019 according to new research Performance Certificate (EPC) management accounts, year-end combat global warming – are base in London and operates air-conditioning systems, pumps of F or G – without making partners by MHR Analytics, the specialist provider of business accounts, corporation tax calculations, substantial, ranging from £5,000 nationally – in 2003, said some and motors, plus more traditional improvements. intelligence and analytics solutions. company secretarial documentation, to a maximum of £150,000. landlords had elected to buy improvements such as replacing All but a small minority of with fintech The findings are contained in a new report entitled ‘Business Insight: statutory filing, and attending board Alun Oliver, Managing Director themselves time by simply double or triple glazed windows meetings to discuss management exempted buildings, commercial The Data Surge’ which contains detailed polling of 200 senior of award-winning Ocean Village- extending current leases. or adding external thermal accounts.’ and residential, are required to MarketInvoice decision-makers in large and medium sized UK businesses about headquartered E3 Consulting, He added, ‘However, from 1st renders or cladding.’ Ian Lawrence, Production Director at have EPCs; with A being the most Barclays has announced that it is their investment plans. Bindon Engineering, and the son of John partnering with leading fintech When asked which factor was most likely to trigger a drop in Lawrence who established the company business MarketInvoice, Europe’s revenue for 2019, the majority believed it would be Brexit at 57%, with John Reece in 1965, has recently largest online invoice financing followed by reduced customer spending at 22%. Interestingly, 10% added a valuable new piece of equipment Does your business create the £65m backing for platform, in a deal that is set to of those polled thought the recently implemented General Data to the factory floor. transform the way small and Protection Regulation would have an impact on revenue. Only 7% of Ian, explains, ‘The new Mazak machine right 1st impression online? south west innovation medium enterprises (SMEs) in respondents said no factor would trigger a drop in revenue. is the first of the new generation of multiplexes in the UK. It has gantry the UK manage cash flow and Are you a business owner and would like to „„ £65m of extra funding for high-tech hub in the south west loading and 24-hour operation. Together accelerate growth. „„ Backing for British expertise at 40-year high with the introduction of the Doosan Puma stand out from your competitors online with The bank has committed to 4100 and Doosan Puma 3100Y turning „„ Latest GDP figures confirm economy continues to grow New offices add up a website that you can control? a significant minority stake in machines and a Doosan horizontal

Britain’s world-leading researchers and entrepreneurs in the south the firm to give Barclays’ SME for accountants NHP6300, our capacity has significantly Stand out online for all the right reasons west will benefit from an additional £65m to create the technologies clients seamless access to A firm of accountants has taken space at a Gillingham increased. of tomorrow, the Chancellor announced recently. innovative forms of finance. The ‘We consider Ward Goodman to be a business centre. part of our team; helping us to make the Philip Hammond will expand successful ‘catapult centres’ which are new partnership is a key part of Your content managed website right decisions, particularly when we are Barclays’ plans to invest in new fuelling innovation across the country, including in the south west, keeping a close eye on finances due to the starting from business models for growth, £545 as part of the UK’s ambitious, modern Industrial Strategy. This new growth of the business.’ funding backs Britain’s brightest talent – supporting work in high- and MarketInvoice’s ambition to Ian Rodd, Managing Director at Ward Your e-commerce website tech labs, cutting-edge factories and advanced training centres. broaden its reach across the UK. Goodman, commented, ‘I am delighted So far this has helped create hundreds of new products, services Barclays also recently launched that our services have been effective starting from and inventions, including a portable pollution sensor that parents £100,000 unsecured lending for in assisting Ian and his family to make £945 can attach to a child’s buggy, cellular therapies to fight cancer and SMEs, doubling its maximum for the right decisions. Bindon Engineering improve recovery of stroke victims, LED treatment for blindness, and unsecured business loans from is successful due to the hard work and more-efficient wings for aeroplanes. £50,000 to £100,000. focus on delivering what their customers need at the right time. The strategy of lizzysdesign The Chancellor made the announcement on the day GDP figures This increase adds to Barclays’ increasing production capability is borne showed the UK economy has grown by 0.4%. already class-leading unsecured out of more customers realising the Websites Logos Rebrand Signage The catapult network supports sectors and technologies that are lending offering which allows added value that Bindon Engineering can Banners Brochures Flyers Leafl ets going to be in high demand in the years ahead. It brings together qualifying SME clients to access T S Accounting South West Ltd has taken a new lease of Unit 20, provide to their supply chain.’ Posters Van signage and more... the best of UK business, science and engineering to work side by pre-assessed affordable lending Kingsmead Business Park, Gillingham. side in research and development to ‘catapult’ products from ideas up to £25,000 on the go via Property consultancy Myddelton & Major, acting on behalf of owners to market. It helps remove barriers to growth, which often can Call 07572 288616 their mobile and through online and developers of the park, Hopkins Developments Ltd, brokered the include access to finance, inadequate facilities or skills shortages. or [email protected]@lizzysdesign.co.uk banking, often receiving the cash deal which saw the firm expanding into new premises from elsewhere that same day. in town. 01202 875 900

10 | THE BUSINESS SEPTEMBER/OCTOBER 2018 www.wardgoodman.co.uk + SPECIAL FEATURE: Working women A Decade of Dovetail 100 women to watch in 2018: Finding the perfect fit for 10 years annual list identifies leading UK professionals An independent, boutique recruitment agency in Hengistbury Head, This year’s 100 Women to Watch list is released as a supplement to the Bournemouth, Dovetail Recruitment is a specialist in permanent, Female FTSE Board Report 2018. The annual list was first introduced by Cranfield University’s School commercial recruitment. Working very closely with a growing client of Management in 2009, and aims to showcase the wide range of base, the team find the perfect fit candidates. female professionals available for and ideally suited to positions as non-executive directors on the boards of FTSE 350 companies. As part of our Working Women feature, we were delighted to interview This year’s report highlights the successes of three women from the Dawn Butler MP, Shadow Secretary of State for Women & Equalities 2017 list and five from the 2016 list who have gained a FTSE 350 board Liz Davies on her experiences in setting up and running her own business. position since the last report. Celebrating business women +www.sentpressrelease.com/pressrelease/attachment/60707/4bb9b90c-65e0-46c1- What changes would you like to see for How is Brexit likely to affect your 100 Women to Watch 2018.PDF The prestigious five-star venue Sofitel St James London was the suitably 9bd7-48f34bcfab61/2ef7eb36-b698-4bb3-acae-b4f0e49f914f?fileDisplayName=100%20 working women? industry? appropriate venue for the introduction of the inaugural National Women%20to%20Watch%202018.PDF Oh my god where do I start!! There is not I think there could be a lull and I would not Business Women’s Awards. Secrets of Jo’s sweet success enough time for me to answer this one and put all my eggs in one basket. Clients will be Award-winning author and Launched by Dawn Butler MP, Shadow Secretary of State for Women I would be very controversial. keen to keep an eye on costs and may put co-founder of Green & Black’s & Equalities, the awards are a celebration of the very best Women future plans on hold; many of them say “it’s chocolate, Jo Fairley is set to give an in business from across the UK. Unusually these awards cover every Why do you think that Dovetail business as usual and we are a nation that just insight into how to create, launch and aspect of business from a sole trader to the very elite in the corporate Recruitment has been so successful? gets on with it”. Once we’re out, I think as a grow a brand to the south’s business world. This allows every deserving candidate the opportunity to share Did you always want to have your own No matter what the other agencies were nation we will want to prove to the rest of the leaders at the Solent Business Growth their experiences and successes at an illustrious awards ceremony at business? doing I stuck to my original and traditional world that we can manage on our own. When Summit 2018 this autumn. Wembley Stadium in December, home of course to many winners. Yes I did. When I worked for an independent ways of recruitment. We always try to our backs are against the wall is when great The free event, staged at the Speaking on behalf of the awards organisers, Charlotte Prosser said, agency in Christchurch years ago, a then interview the candidate face to face and we ideas and concepts come about. We become Ageas Bowl’s Hilton Hotel, near ‘Over the last few years we have been inundated with entries from colleague and myself wrote a business plan are thorough, it’s not about throwing 10 more innovative than we already are. Southampton, on Tuesday, 9th women across all our awards and so it was right and inevitable that a but did not go through with it at the time, CVs to a client and hoping one will stick. So, in a nutshell it is transparency and being October, promotes business growth quality completion was opened to celebrate their success.’ as the twins were still quite small and I did What keeps you motivated after ten years not want to miss out on them because I professional ALL of the time. Clients are in business? in the region and is backed by four There are 14 categories to choose from and candidates can enter up to knew that the responsibility of running a paying a fee and they want a good service, It’s got to be the people, both my staff and my companies with a strong operational three categories; entries close on 13th September 2018. business would take over. My husband had or else they won’t come back. clients and the buzz when it is all happening. presence in the Solent region. Businesses can enter at www.nbwawards.co.uk Jo Fairley a demanding job and was away quite a lot so After all these years I still get a kick out of Hosts for the breakfast event we decided the time was not right. What has been your best decision in making placements. are Santander Corporate and Commercial Bank, accountancy and Samantha opens the doors of her business? investment management group Smith & Williamson, law firm What do you consider to be the greatest Taking on my staff – I have a great team, we How do you relax after a busy day? Trethowans and property consultancy Vail Williams, which merged with Dorset bookkeeping business challenges for women in business? have fun, but we also work hard and all have Walking my lovely black Labrador Bruce long-time summit sponsor Hughes Ellard earlier this year. A Dorset mother of four has started up her own bookkeeping business Being taken seriously. Never underestimate the same mantra. and being with my family and close friends. Serial entrepreneur Jo is set to reveal the secrets of her success – from after completing courses at specialist home study college, Ideal Schools, a determined woman who has a plan! There might be the odd glass of wine on the being the UK’s youngest magazine editor at 23 and then co-founding which focuses exclusively on bookkeeping and accounting. Have you always worked in the Friday!! an ethical chocolate empire to launching an organic food store, a Samantha Shipley, from Verwood, said, ‘ICB definitely had the best In your opinion, what are the best recruitment industry? wellbeing centre and co-authoring a bestselling book series. route to help me go into business for myself, and I thought Ideal Schools qualities that women bring to the No not always. I was a PA for a Marketing She said, ‘I hope my story will be an inspirational one for the area’s had a well-laid out path into helping me open my practice.’ working environment? Director and when we all got made business leaders. There is no real mystery explanation to it – success Samantha chose Ideal Schools – rated second out of 209 trusted Well the obvious is that they can multi-task redundant, the agency who dealt with the comes to those who have an idea and then work jolly hard to make it providers of Education and Careers on the Trustpilot website – to and are able to spin many plates which you company offered me a job, she said I would a reality. I never really set out to be a journalist or a businesswoman, achieve her Membership of the Institute of Certified Bookkeepers. She need for recruitment. Running a business be a “natural”. I was unemployed then and but the key is being flexible, grasping opportunities which present has now, alongside thousands of students across the country, obtained and a home, you have to adapt quickly and be had just bought a house so I said yes – themselves, remaining ever-enthusiastic and, crucially, being able to her practice licence, and has opened her business, Shipley Bookkeeping able to prioritise. There are days where there thinking I would try it. I never looked back. spot a future trend.’ and Accounting. are physically not enough hours. Do you intend to expand your business? What is the best piece of business advice Yes, I have plans to expand next year but that you have been given? it’s still under wraps for the moment. We’re My husband once said to me “don’t worry recruiting at the moment. WINTER PROMOTION what your competitors are doing, it’s all a THE USINESS smoke screen, just concentrate on what you How do you see recruitment changing in DISCOUNTED ADVERTISING RATES .CO.UK do best and business will come to you” and the future? November/December edition booking by 12th October, IZMAG he was right. I did not get bogged down with I think the concept will stay the same because THE INDEPENDENTB MAGAZINE FOR DORSET, WEST HANTS AND SALISBURY artwork required by 19th October what other people said or did. You also need busy employers will always want good calibre to believe in yourself and say to yourself “I employees to help drive their businesses. Full Page Space £380 half Page Space £250 For more information can do this” – I would tell myself that every However, it will change how we find them, + V + V technology is taking over our lives. AT AT call: 01425 471500 or Monday morning. Quarter Page Space £150 email: [email protected] + VAT www.dovetailrecruitment.co.uk 01202 424824

12 | THE BUSINESS SEPTEMBER/OCTOBER 2018 SEPTEMBER/OCTOBER 2018 www.bizmag.co.uk | 13 + WORKING WOMEN “What’s the most Working over tax-effective set-up Entrepreneur of the Year 50 – salary or Georgina Hurcombe, Managing Director of Bournemouth-based Production Company LoveLove Films, has won the ‘Entrepreneur passion? for my new service?” of the Year’ award at the Venus Awards National Finals 2018. By Anita Potten, Director of The Venus Awards has been called the Working Women’s Oscars, The Southern Sustainability And other questions from local and is an event that recognises and rewards women in business for outstanding contribution to their communities. Partnership entrepreneurs answered. . I never really see myself as Jump 60 – who does? Let alone still Melanie Barnes fromwww.elixirinteriordesign.co.uk Elixir Interior Designs has some questions for You’re a serious startup with the drive to Gender pay inequality: working and facing those startups and small business expert Nigel Simmons. extra years tacked on by the Anita Potten make your mark. And we’re here to help. cast net wider to close the gap government. For the bulk of “As well as the interior design & project management Increasing the number of my career I worked in technology sales which, back then was definitely businesses that have to report a man’s world. As it turned out, I’m grateful for that as it’s proved services I already offer, I will soon be launching an e-design on their gender pay gap could extremely good for my career. Why? Because I learned not merging into service, meaning I can work with clients nationwide and be what’s needed to stamp out the wallpaper meant working even harder and smarter than my male even worldwide. Tax-wise, would you advise registering this inequality in the workplace. colleagues. Although, I believe a woman’s naturally different approach service as a separate company?” That’s the message from regional to forging business relationships did provide a certain competitive edge. law firm Trethowans, which has I love sales, but it was my living – not my passion and I do sometimes By and large I am a big fan of the ‘KISS’ principle. Unless there is welcomed the calls from MPs to ask myself if I did the right thing swapping a high salary for a passion? good reason to set up a separate business, e.g. you are wanting make more businesses report on Namely, supporting organisations with environmental management to trade in a completely different field or perhaps the new the difference between what they now running my own business and, this time, as part of an all-female business is consumer orientated rather than B2B or perhaps a pay men and women. team. Money isn’t everything though – is it and, I am pleased that today particularly risky venture where you may want to ring fence the Currently, only businesses with it’s perceived less as taking a step down – as a step in the right direction risk, then I would continue to use the same company. With most 250 or more employees have to for your wellbeing. publicly disclose their gender Building an empire with a woman is a deep joy and we’ve formed a cloud based accounting software such as Xero or QuickBooks pay gaps. But MPs have called for wonderful relationship. But it has its moments – a butting of horns you Online it’s possible to separate out the income and expenditure the net to be widened to include may not lock if working with a man. Still, you cannot laugh - and cry, or for each part of the business to track the profitability for the new enjoy lunch hour retail therapy or shared guilt of a bar of chocolate until smaller employers with more than Simon Rhodes venture separately. Incidentally, monitoring that profitability is 50 employees. you work with a woman. not something that should wait until the end of the financial year Simon Rhodes is a senior partner and head of employment at Choosing not to have children puts a different focus on your working when the formal accounts are produced, it should be undertaken Trethowans, which has offices across Hampshire, Wiltshire and Dorset as life. I’ve never considered a career break, for example, and the job itself at least quarterly if not monthly so that you have time to correct well as a base in London. He said, ‘Many employers pay their staff fairly becomes the baby you throw a considerable amount of yourself into. and equally, but many others don’t. Gender pay reporting would do Then comes the menopause, a real leveller and a stark reminder that any issues. At Acconomy our In4orm service is designed to keep even more good if more businesses had to report on it.’ women do experience very different vulnerabilities. Embarrassing hot you bang up to date and provide precisely the insight needed. Simon says that some smaller businesses are already self reporting flushes, extreme tiredness, a shift in confidence – and, yet admitting even though they’re not obliged to – with 238 businesses with less than it, especially in the private sector you feel you run the risk of showing Do you have any tips on making my money work harder? 250 employees voluntarily filing their figures by April this year. But he weakness and a loss in professional status. A big subject – The old cliché holds true -sales are vanity, profit adds that a voluntary regime isn’t enough and that the recent call to All that said, working so hard has meant I can now work on my passion sanity and cash reality. Making your money work hard means make reporting mandatory for smaller businesses would make much and, although I’m still building what I would call a sustainable salary, more of a difference to women’s pay packets. it’s no longer my main focus. Environmental management is a given ensuring that you maintain good gross profit margins – monitor and He said, ‘The minimum threshold should be lower than 250 employees, for many organisations, but a very new message for others and I’m question relentlessly using profitability by project or profitability by but it shouldn’t be so low that the statistics give a disproportionate driven by sharing the enormous benefits with both. Doors open on the customer reporting in your accounts. Ruthlessly review overheads impression, put people off employing a diverse workforce or just add exhibition, The Big Green Event Expo for the third year 2nd October and wherever possible avoid giving credit. There are many relatively Managing the minutiae of your businesses more red tape to a business that’s already drowning in it. The suggested and, although extremely hard work it’s definitely something I remain cheap card services such as Go Cardless. Use Direct Debits if you financial affairs is challenging - and you know passionate about. minimum of 50 employees seems a sensible minimum level. Any higher have retainers or subscription clients. And if you must give credit be might not capture enough pay activity.’ Call 01202 971186 or visit www.thebiggreenevent.co.uk sure to ensure that you get paid on time. If customers realise you’re that all your hard work can be for nothing if your an easy touch it’s hard to claw that respect back. Once again it’s business finances aren’t effectively controlled. critical that this continual review and improvement is undertaken as THE USINESS frequently as possible – if you submit a quarterly VAT return then DISTRIBUTE Your Leaflet BIZMAG that’s the ideal opportunity to ensure the accounts are up to date so Providing you with exactly the on-the-ball, .CO.UK With The Magazine for... £200 that you can review and control costs. experience-built financial management resources + V (Price based on distributing a printed A5 or A4 flyer weighing AT Nigel is founder and principal of Acconomy, you need to achieve your goals is what drives us, 10 grams to 3,000 local companies) A dedicated team of accountants with a and empowers you. For more information passion for supporting entrepreneurial businesses across the UK. Call: 01425 471500 or email: [email protected]

The independent magazine for Dorset, West Hants If you’re a startup or SME and are looking for The Business | 9 Gainsborough Road | Ashley Heath | Ringwood | BH24 2HY FEATURING: BUSINESS NEWS For the latest news visit the websit | FINANCE MATTERS on-the-ball business financial management www.acconomy.co.uk | LAW LINES and Salisbury | SPECIAL FEATURES e at www.bizmag.co.uk guidance, call 01202 678993, or email Nigel directly on [email protected]

14 | THE BUSINESS SEPTEMBER/OCTOBER 2018 SEPTEMBER/OCTOBER 2018 www.bizmag.co.uk | 15 Disco celebrating 40th anniversary! Frettens Solicitors are also celebrating their 40th year in business and are brimming with excitement about a no holds barred 1978-inspired disco that they are planning!

Taking place on Friday 5th L–r: Jennifer Smith, Oonagh McKinney, Matthew Fretten, Matt Collis, October at Hoburne Park, Louisa Knight, Ben Cobb Christchurch, and with a disco dress code will highlight some Walton, from Ringwood Brewery, dress code, this one-off, retro of the changes! We hope the which was formed in the same event will transport guests back evening will be memorable and year as Frettens. in time to 1978 – the year of a lot of fun – we look forward to L–r: Lee Young, Michelle Petersen, Ben Cobb, Sarah Leach, Matthew Fretten, Cllr Tony Ring, Ian Girling, Michelle Hayter, Sarah Baron, Christine Chant, Simon Immins Frettens’ launch, and the era of Don’t miss out on a night of fun celebrating with our staff, clients Abba, the Bee Gees and… disco! and spectacular disco dancing! and those that have supported us Tickets are on sale now at £20 Revelers will get to boogie the over our 40 year history. Here’s to plus VAT, with all proceeds going Frettens Solicitors open Ringwood office! night away on the famous light- our firm than a party taking it all the next four decades!’ changing Saturday Night Fever to Frettens’ two chosen local Frettens Solicitors were in one of Hampshire’s most legal advice to the town. Many team over refreshments and back to the time in which our firm The disco rounds off a lineup of dance floor, and will be treated to charities of the year: Spring and excited to unveil a brand historic and loved market towns. of the team who have joined me pastries. was started. The seventies are celebratory events throughout a welcome drink and retro buffet, Churchill Foundation. Matthew Fretten, Managing here in Ringwood also live in the The firm then invited local iconic and a happy period - hot the year, including the firm’s new office in the heart of not to mention a few surprises to Partner, said, ‘We’re incredibly surrounding area, and we are all business representatives to raise summers, basking in world cup quarterly Directors’ Dining Club To register your interest please Ringwood in July 2018, keep the disco fever burning. excited to bring our brand of committed to integrating the a glass to their expansion at success and iconic innovations lunches, which have featured contact [email protected] making Ringwood a second modern, proactive legal services firm into the business community the town’s popular Framptons Matthew Fretten, Managing like lava lamps, Vinyl records, companies formed in or before or go to www.frettens.co.uk home for the ever-growing to the vibrant town of Ringwood here. We’ve been able to transfer bar on 12th July. In a speech to Partner, said, ‘What better way the VW beetle. It doesn’t sound 1978. The September lunch Tel: 01202 499255 or Frettens family. – a wonderful market town, with a fantastic team of lawyers to this the attendees, Michelle Hayter to celebrate this milestone for too different from today, but the welcomes Head Brewer, Maurice 01425 610100. new office and we have got off This second office to their several parallels to Christchurch. said, ‘We were optimistic about to the best possible start in our popular Christchurch branch is By taking nine of our experienced our prospects and this has opening eight weeks.’ an exciting move which saw nine and senior staff to Ringwood, been substantiated since we existing staff members relocated we’re able to further expand 83 years of Frettens opened, with nine conveyancing the firm by recruiting to our instructions and substantial open in Ringwood to the new site, including senior experience Christchurch head office, where new Commercial Property and employees and partners of the Having long been an area in which we currently have 70 members Litigation clients within the first Frettens team. Frettens has worked with clients of staff.’ two days. We are thrilled that and received recommendations, The town’s first lawyers for the community is sampling our Michelle Hayter, Dispute the move is a logical step in the real people business and personal advice brand of legal advice and we Resolution Partner and Team firm’s expansion, and an exciting look forward to assisting these Based in a prime location, this new Leader for the Ringwood branch, opportunity for the new team to clients with proactive, IT literate well-rounded advice presence introduces a full service said, ‘As a Ringwood local, I’m build on their combined 83 years’ communications to reach a law firm to Ringwood, and marks a thrilled that we’re bringing our service at Frettens. confident step forward for Frettens brand of approachable, modern successful outcome for each of brighter outlooks Michelle Hayter added, ‘This them.’ means that not only are they Helen Stacey, a guest at the experienced legal advisers, they event and Managing Director of also understand the culture and Aspire Recruitment in Ringwood, service levels that Frettens are said, ‘Welcome to Ringwood Business life Personal life known for, and are therefore Frettens! Even before the firm equipped to create a fantastic new - Business contracts - Divorce & children opened its doors, their bright, office.’ - Buying or selling a business - Dispute resolution bold signage made an impact Celebrating the opening - Commercial property - Employment and is a fantastic addition to - Debt recovery - Property Frettens officially opened for our High Street. The services - Dispute resolution - Tax planning & trusts business on Monday 2nd July, with that Frettens can offer to both Employment Wills & estate administration the cutting of the ribbon carried individuals and businesses from - - out by the Mayor of Ringwood, our local community is vast and Cllr Tony Ring, who admired the their approach to legal work is vibrant shop front and newly refreshing and modern. I am refurbished offices. The Mayor said certain that they will be very Mayor of Ringwood, Cllr Tony Ring, cutting the ribbon to open the new a few words welcoming the firm successful in our busy, thriving www.frettens.co.uk | 2 Christchurch Road, Ringwood | 01425 610100 Ringwood office to Ringwood and met the Frettens town.’

16 | THE BUSINESS SEPTEMBER/OCTOBER 2018 SEPTEMBER/OCTOBER 2018 www.bizmag.co.uk | 17 + SPECIAL FEATURE: sponsored by: Solicitor HOT AND BOTHERED DEALING WITH HOLIDAY AND SICKNESS ABSENCE? spotlight www.ellisjones.co.uk Dealing with holiday and sickness absence can prove a challenge, whether your business is large or small. The key to overcoming the challenge is to have clear terms and guid- ance to actively and consistently manage the processes. Humphries Kirk announces Quite a coup The first step to achieving this is to review your notice before taking holiday. Employers may also want to employees’ holiday and sickness entitlement which is set limit the amount of holiday that can be taken in one go Dorset law firm Ellis Jones new partnership with out in their written contract or statement of employment or requesting a holiday not taken at a specific time. If Solicitors has bolstered its particulars. elements of this are not already set out in the contract/ Dorset Community Foundation Wills, Trusts and Probate At a minimum, these should set out how many days statement, it can be addressed in a policy. department with the holiday leave an employee is entitled to and state when Undertaking a similar review for sickness absence and appointment of new partner their or the businesses’ holiday year runs from and until. tightening up dealing with this, will also help an employer Carla Brown and her team. Sickness absence should state how sickness absence stay in control. It should enable an employer to address Carla, who becomes Ellis Jones’ should be reported and whether employees are entitled the absence and provide cover in the short to medium fifth female partner – out of 15 – has to the minimum, Statutory Sick Pay (SSP), or alternatively and even long term so that production does not dip and rejoined as Head of Wills, Trusts & to enhanced contractual sick pay. those covering are not overly stretched, or for too long. Probate, having worked for the firm Once you have ascertained the basic position of each An actively managed process will also help to discourage previously between 2005 and 2009. employee, the next step is to review how holiday requests those employees who might try to take advantage. She brings with her Louise Sutton, are notified, i.e. in what form; email, verbally, to whom Everyone is then clear on where they stand and what Chartered Legal Executive, and they are made, how far in advance requests are made they should do, which should mean that overall less time Rosemary Drew, paralegal. All three and how those requests are reviewed and is spent managing these issues and the impact on staff previously worked for a Hampshire- Carla Brown accepted. and business output are minimal. based law firm. Once you have analysed the information, you can then Harold G Walker can assist in advising you on your Ellis Jones was named ‘Law Firm of the Year’ at the 2018 Dorset Legal formulate a process that works for the business and its existing holiday and sickness absence terms, policies and Awards. Nigel Smith, Managing Partner, also received the Lifetime employees. You might consider running a central procedures. We can help to review these so that they Achievement Award. holiday/department diary, make managers assess meet the particular needs of your business. requests against set criteria, instead of just accepting Contact us before 1 November to book a free half- Dee Woodcock, Employment Solicitor Simon Cross with Jon Yates, Dorset Community Foundation requests without properly evaluating them. hour review of your holiday and sickness policies at Harold G Walker Solicitors Lester Aldridge National Young Employees could be asked to give a certain amount of and how we can help you to get these right. Dorset and Somerset law firm Humphries Kirk has partnered with Dorset Community Foundation to Apprentice Ambassadors utilise unclaimed client balances to benefit local Two apprentices at Lester Aldridge have become charitable causes. national Young Apprentice Ambassadors as part of the Your Friend-in-Law, helping Collected donations through the partnership will be dispersed Young Apprentice Ambassador Network (YAAN). through the Foundation’s Neighbourhood funding programme which Lauren Pottle is your business achieve. addresses local issues, social problems and disadvantage due to age, currently completing a illness, disability, isolation, discrimination or financial hardship. Level 3 NVQ Certificate Simon Cross, Head of Private Client at Humphries Kirk, commented, and Diploma in ‘Unclaimed client balances can build up when all steps to find the Marketing and Melissa whereabouts of a potential beneficiary have been unsuccessful.’ Charman is completing Our Business Services: Dorset Community Foundation is one of few charities that can a BTEC Level 2 provide an indemnity and hold the funds into a general endowment Diploma in Business  Contracts & Agreements earmarked for a particular firm. Administration. Both apprenticeships were  Commercial LPA’s undertaken with Property development solicitors Bournemouth and  Commercial Property QUOTE BIZ18 help to save old church Poole College and  Dispute Resolution are due to finish in before 1st November to Property development solicitors at Coles Miller are helping a client to September.  Debt Recovery preserve a former church and give it a new lease of life. YAAN is a community book your FREE half hour of apprentices and Some redundant churches across Britain are being demolished to  Employment Advice review of your holiday and make way for housing – sparking protests from local communities. former apprentices who have chosen But Coles Miller is helping to ensure that the former Emmanuel Melissa Charman and Lauren Pottle sickness provisions Church in Exeter city centre will remain a beautiful landmark building to register as Young For clear and impartial legal advice for years to come. Apprentice Ambassadors in their local area. The role of the ambassador contact your Friend-in-Law. Coles Miller Partner Kerry Houston-Kypta acted for Exeter developer is to promote apprenticeships and inspire other young people by Barley Manor Properties Ltd in the purchase of the church, which describing their direct experience. closed in October 2014. Following a training day in Winchester in October, the pair will be Broadstone Christchurch Verwood Wimborne Barley Manor has been granted planning permission to restore championing and promoting apprenticeships with young people 01202 692448 01202 482202 01202 823308 01202 881454 the former church sympathetically and build nine one- and two- including visiting schools, career fairs and events and speaking about www.hgwalker.co.ukwww.hgwalker.co.uk [email protected]@hgwalker.co.uk bedroom flats inside it, preserving the fabric of the building. their experience as an apprentice.

18 | THE BUSINESS SEPTEMBER/OCTOBER 2018 SEPTEMBER/OCTOBER 2018 www.bizmag.co.uk | 19 Green light for Swanage Railway Trust partnership with Ellis Jones

It’s full steam ahead for establishing a bespoke free will an innovative partnership writing service for all staff and between a Dorset law trust members. In return, the law firm and one of the UK’s firm will feature in editions of the Staff members from Swanage Railway and Ellis Jones Solicitors, including Managing Partner Nigel Smith (cab window) and Lauren Day, Swanage Railway Magazine and leading heritage railways. Partner (third right), celebrate the launch of the new partnership Ellis Jones Solicitors is to provide also receive tickets to entertain free legal advice to the trustees guests on one of the railway’s Swanage and Wareham. The law firm acted for of the Swanage Railway Trust, a dining trains. The partnership comes four Swanage Railway in the complex registered charity, and also to the In addition, all staff of Ellis years after Ellis Jones was praised negotiations with Dorset County board of its trading subsidiary, Jones may apply for Swanage for its ‘pivotal role’ in securing a Council and Network Rail. The the Swanage Railway Co Ltd. It Railway Railcards which provide historic lease allowing Swanage railway has been a client of Ellis is also offering discounted legal discounted fares on Swanage to be linked with the main Jones for more than 14 years. advice for staff of the railway and Railway services between London to Weymouth railway line.

A timely reminder? By Robert Bolwell, Senior Partner and Head of Landlord and Tenant, Dutton Gregory Solicitors July saw the acclaimed crime Episode two saw our senior those of us of a certain age there drama Unforgotten return to detective (played by Nicola are echoes of the real life tragedy our Sunday evening TV screens, Walker) gazing in the window of Suzy Lamplugh, the 25 year old keeping the nation enthralled by of one of Lymington’s (sorry, estate agent who disappeared another ‘who done it’. This third Middenham’s) agents’ offices in 1986 whilst showing a client series followed an established whilst later in the same episode around a property in Fulham. format – a body is discovered one of her colleagues isn’t at She left her office at 12.40pm long after death occurred and all surprised when a letting on 28th July to meet a Mr. Kipper. there are a number of suspects, agents produce a booking form Her diary contained no other each with opportunity and for ‘The Spinney’ from 1999. If I information on the potential Robert Bolwell with something to hide. Filmed could produce even a memory purchaser. She had on her £15 largely in the fictional town of from that long ago it would be a in cash, her credit cards and car briefed as far as possible. Whether, Middenham (aka Lymington) talking point in my office. But this keys. She was never seen again. in fictional Middenham, sending the one key feature that linked is television drama. To this day no one knows what a teenager to clean a holiday let the victim with our principle It seemed that the victim went happened to Suzy. Her late occupied by four male tenants was suspects was a rental property, to clean the property on the parents Diana and Paul worked sensible is not the issue – it’s being ‘The Spinney’. fateful night in question. For tirelessly to keep the story in the aware of the potential dangers that media in the hope that this would need to be considered in each and lead to a sighting or something every situation. that would bring their daughter So all managers need to ask Promotions back, but all to no avail. In 1994 themselves a few basic questions. Suzy was legally declared dead. When your colleagues are out on But the 25 year old estate agent official business do you know: lives on though the work of the „„ where they are? trust that bears her name, working „„ who they are meeting? to reduce the risk of violence and „„ what time they should report aggression through campaigning, back? education and support. Most importantly do you have The Suzy Lamplugh case is on file something that confirms unfortunately far from unique, the identity of the person that is despite the fact that all employers being met? Awareness courses L–r: Kristian Johnson, Nicole Adams and Emma Couch – not just letting agents – have a and literature are provided by

National law firm Clarke Willmott LLP has announced three duty to their staff to provide a safe The Suzie Lamplugh Trust not promotions within its Southampton office. working environment. A viewing just for agents, but for anyone For further information on Dibbens Solicitors range of legal services call our office In the Corporate team, Emma Couch has been promoted from of any property needs to be who might be in the position of a or visit our Website Associate to Senior Associate. Nicole Adams in the Employment properly managed and controlled. sole worker meeting a potential and HR team has been promoted from Solicitor to Associate. And Indeed, even where an agent is client in an isolated environment. 3 WEST BOROUGH WIMBORNE DORSET BH21 1LU Kristian Johnson in the Commercial Property team has also been sending a contractor to a property More information is available to promoted from Solicitor to Associate. to carry out work, risks need to be download at TEL: 01202 882 456 assessed and the contractor fully www.suzylamplugh.org www.dibbens.co.uk www.dibbens.co.uk

SEPTEMBER/OCTOBER 2018 www.bizmag.co.uk | 21 + CATERING FOCUS + MARKETING AT WORK

Tony Beales launches BRITAIN’S BEST-KNOWN FISH AND Planning your marketing strategy: CHIP BRAND SERVES UP PERFECT The types of ads consumers hate his FOODIE club in Dorset INVESTMENT OPPORTUNITY the most and least „„ Almost half (43%) see online ads as the most intrusive We spoke to Tony Beales, Managing Director of Beales Gourmet at The Italian Villa, about his new form of marketing FOODIE club, and what it all means for local residents… „„ Attitudes to offline marketing generally positive, with flyers more informative than online ads Tell us more about FOODIE – how in Dorset in terms of fresh, local, seasonal to a lunch at a Michelin-starred restaurant in Following months of scandals surrounding personal data misuse and exactly does the concept work? produce, so this club will help to really waive London, enjoying a tasting menu and wine debates over privacy, instantprint has investigated how people value the flag for local producers. matching, I was inspired to create a similar We decided to launch FOODIE as a local hub online and offline marketing, personal data and more to help small We recently hosted the first FOODIE event experience for local Dorset diners. businesses find a marketing strategy that best suits their needs. for the enthusiastic community of fine food at The Italian Villa – an Al Fresco Summer In a survey conducted in association with Atomik Research, and wine lovers. There is so much to celebrate Spectacular! Guests enjoyed a welcome So what’s NEXT for FOODIE? instantprint discovered four out of ten (43%) people believe online Conker Gin cocktail followed by an incredible Following the amazing feedback after our first ads are the most intrusive form of marketing. Consumers believe 8-course tasting menu, with wine and drinks event, we’ve already put plans in place for a these adverts invade privacy more than TV adverts (28%) and radio pairing for each course, followed by coffee. Black-Tie Festive FOODIE Feast on Friday 30th adverts (8%). On the other hand, flyers were deemed the least Harry Ramsden’s is the UK’s oldest fish and chip brand and longest We also wanted to have local food and drink November 2018! We have some awesome intrusive (7%). established restaurant chain. Celebrating its 90 year anniversary this heroes share their stories with us, and we were ideas and that ‘pre-Christmas’ period is the As data breaches continue to affect companies, the survey illustrates year, it is world renowned for both its great food and ambience. honoured to have Rupert Holloway, Founder perfect time for people to enjoy an 8-course that their personal data being shared without their consent is a Following an exciting program of reinvigoration which has refreshed of Conker Spirit, Dorset’s first gin distiller, share festive tasting menu, again with wine and concern, as 56% of people would rather receive a flyer every week of the brand’s look and feel, restaurants and menu, Harry’s has big his journey with us. drinks paired with every course. We’re even their life than see ten of their personal photos appear on Google. plans for expansion, both in the UK and internationally. It is currently going to include live music for this one! The Despite the proliferation of online advertising, offline flyers carry searching for multi-site franchise developers across the UK with the Where did the idea for this come best news is that we’re keeping the price to significant appeal for consumers, with 21% describing flyers as drive and experience to help grow this exciting business. The British from? £85pp (or tables of 10 for £800!), which we trustworthy, above both online ads (17%) and posters (11%). public spends more than £1.2bn on fish and chips every year, making it With my background working in high-end think represents great value. Personalised leaflets with discounts (32%) were more attention- the largest food and beverage sub sector in the UK. However, it has the kitchens, the idea for FOODIE has been Tickets are limited, so call 01202 700992 or grabbing than TV adverts (24%), targeted online ads (12%) and least penetration of branded operators, meaning the opportunity for brewing for a little while. After a recent visit email [email protected] to book posters (5%). Flyers (30%) were also perceived to be more informative fast-growth is huge. yours! than online ads (24%), highlighting that small businesses can + www.platinumwave.co.uk/opportunity/food-franchise-harry-ramsdens/ continue to use offline marketing to their advantage in 2018. How can people find out more Adam Carnell, co-founder of instantprint, discusses how privacy about FOODIE, or sign up to the concerns have affected consumer behaviour: ‘Small businesses club? need to be aware that consumers value their personal data and are becoming warier of how companies handle their information. To gain Joining the club is free and easy. Simply visit WINE AND DINE customer data, businesses need to earn people’s trust through great www.thefoodieclub.co.uk and follow the link products and reliable customer service.’ to LIKE the Facebook page. It’s as simple as INDOOR AND OUTDOOR that, and all of our communications will be coming via that channel, including teasers of WIDE RANGE OF FANCY STAYING CIPR PRide Awards menus for future events. STARTERS, MAINS, OVER? CURRIES, BURGERS & ROOMS AVAILABLE GRILL SELECTION FROM £45.00 Badger Beer strikes gold Bournemouth TV chef honoured GLUTEN FREE PER NIGHT VEGETARIAN DISHES INCLUDES BREAKFAST at World Beer Awards Sarah Ali Choudhury, a TV chef from Bournemouth and owner of Indian event catering company, Gourmet Event Catering, LIVE MUSIC GOOD SELECTION was presented with an esteemed Armed OF WINES, BEERS CHECK OUR Forces Covenant on the 8th August during the & SPIRITS FACEBOOK renowned Commandant’s Parade, the first time a PAGE DOG FRIENDLY pledge has taken place during this iconic event. FOR DETAILS THROUGHOUT Sarah made a public commitment to support the Armed Forces and their families by providing FRESHLY PREPARED SUNDAY flexible working environments to veterans ROASTS SERVED FROM MIDDAY and their partners, as well as employment FROM £10.45 opportunities within Gourmet Event Catering. Hampshire-based marketing agency bandv has been shortlisted in the CIPR Pride Awards in the ‘Not-for-Profit-Campaign’ category for its ALL PRODUCE LOCALLY SOURCED Badger Beer, brewed in Dorset since 1777, Children’s safety campaign, ‘Liam Loves Escalators’. has won best golden ale in the UK for The The campaign ran from last September to January this year and was Hopping Hare at the World Beer Awards 2018. Top quality restaurant planned for Weymouth THE HORTON INN produced on behalf of the Lift & Escalator Industry Association (LEIA) The Cranborne Poacher won UK gold in the DJ Property, has applied to Weymouth and Portland Borough Council for planning consent Cranborne Rd, Horton, Wimborne BH21 5AD to raise awareness of the dangers of escalator safety to children and flavoured fruit and vegetable category and to convert the former ‘Sharkys’ play centre building on Custom House Quay into a top quality their families. The Blandford Fly was awarded UK silver in the restaurant and five, superb, warehouse style apartments on the upper floors. 01258 840252 The South of England and Channel Islands PRide Awards ceremony flavoured herb and spice category. will take place on Friday 30th November at the Bristol Marriott Hotel.

22 | THE BUSINESS SEPTEMBER/OCTOBER 2018 SEPTEMBER/OCTOBER 2018 www.bizmag.co.uk | 23 + SOUTHAMPTON BOAT SHOW SWEDEN

Celebrating 50 years of pioneers and Hairy Bikers to make waves THE NEW first-evers at TheYachtMarket.com with exclusive menu at this Southampton Boat Show year’s show This year TheYachtMarket.com Southampton Boat Show celebrates its One of the nation’s most NIMBUS SERIES golden anniversary. Over the last 50 years it has been the launchpad loved culinary duo, Si King for boating legends, seen the evolution of ground-breaking and Dave Myers (a.k.a. OUR LEGACY EVOLVED technology and tracked the rise of global marine brands… and shows The Hairy Bikers), will be no sign of stopping! dropping anchor at this Taking place from 14th–23rd September 2018, this year’s show year’s TheYachtMarket. will boast an expected 100+ debuts and more than 500 exhibitors, com Southampton Boat This year, Nimbus celebrates its 50th anniversary and, in connection with this, we release a whole of which 81 will be new to the show for 2018, and will showcase Show as part of a mouth- new series, loaded with Nimbus DNA and design elements from historical Nimbus models. We have pioneering environmental research. watering experience on chosen the best of the best and have meticulously improved the design, functionality, safety and The show will also mark the 50th anniversary of the first single- offer exclusively during comfort for all on board. The new Nimbus series will be available in three hull lengths 8, 9 and 11 handed non-stop circumnavigation of the globe with Sir Robin the 10 day event (14th– meters. The line-up consists of three purpose built versions for specific uses. Weekender (W9, W11) Knox-Johnston’s Suhaili on display. Plus, sporting stars and celebrity 23rd September 2018). for day trips and social activities. Tender (T8, T9, T11) for all types of daily activities, transportation, supporters of the event over the last 50 years will be welcomed Bringing together their and there will be a touch of the late 1960s in the new Guinness love of good food, wealth water sports and fun and the Commuter (C8, C9, C11) for transportation all year round Bar and refreshments area. What’s more, any golden couples from of knowledge of classic Southampton celebrating their 50th anniversary during the Boat recipes and Britain’s finest seafood, Si and Dave will curate the menu for Show (14th–23rd September) will gain free entry to the event. the show’s premium waterfront restaurant, the Mariner’s Grill. Visitors will be able to see the best of the past alongside the latest It will incorporate a new Champagne & Seafood Terrace with a front- and most innovate craft and technology on the market. of-house, theatre-style area, where the restaurant’s fresh seafood dishes Tickets are now on sale at southamptonboatshow.com will be expertly prepared. The à la carte, three course menu will deliver a taste of the sea alongside grill favourites, all with The Hairy Bikers classic take on bold flavours and cooking style. TheYachtMarket.com appoints McKenna Townsend Full service marketing and PR agency, McKenna Townsend has been awarded the PR and digital marketing work for the title sponsor of the Southampton Boat Show, TheYachtMarket. www.interboat-transport.com com. www.cvs-ltd.com a Cherwell Valley Group Company Since its inception in 2003, by business partners Richard Roberts and Simon White, L–r: Lisa Norman and Chloe Buchanan, TheYachtMarket.com McKenna Townsend; Richard Roberts and has become the global Simon White, TheYachtMarket.com; Melissa UK’s premier boat mover Corporate and private work marketplace for boats. • • Bradley and Pavil Belykov, McKenna Townsend • 30+ years’ experience • Competitive pricing Driven by their love of • Efficient, professional service • Experienced drivers boats, Richard and Simon identified an opportunity to create an online Mainland UK destinations sales platform and have grown the business significantly over the years. • Today, it has more than 50,000 boats for sale online, ranging from RIBs and powerboats to yachts and superyachts. Its website achieves more For more information contact Dennis on Offshore Powerboats Ltd. than 24 million-page views and constant investment in technology has [email protected] Lymington Yacht Haven, Kings Saltern Road, Lymington, Hampshire. SO41 3QD helped to keep TheYachtMarket.com ahead of its competitors. 07917 204412 (M) 01295 816266 (DD) [email protected]@offshorepowerboats.co.uk, Tel - +44(0)1590 677955 offshorepowerboats.co.ukwww.offshorepowerboats.co.uk

24 | THE BUSINESS SEPTEMBER/OCTOBER 2018 DRIVING+ DRIVING FORCE FORCE

Cyclists in Road test: Toyota CH-R UK new car market Salisbury by Tim Saunders The UK new car market remained stable in July, with year-on-year demand growing by 1.2%, according to the latest figures released by Long journeys are the the Society of Motor Manufacturers and Traders. 163,898 new cars were urged to ‘get best way of putting registered in the month as the market stabilised following a turbulent Mark Whittam of Westover and Liz Willingham of Liz Lean PR a vehicle through on their bikes’ first six months. its paces, I find. On a ‘Get on your bike!’ That’s the Although registrations by businesses with fleets of 25 cars or fewer fell Accelerating PR success for short jaunt seats have message from a Wessex heart by -10.2%, demand from private buyers was up by 0.1% on the same little chance to prove charity, which is urging cyclists month in 2017. Meanwhile, large fleets grew by 2.6%. Westover Group themselves and cruise in Salisbury to saddle up and Sandbanks-based public relations and marketing communications control can’t usually be take part in its third annual cycle agency Liz Lean PR has been appointed by one of the south’s largest activated. So a trip to Bath for the futuristic Toyota Motors By The Sea Festival challenge. privately-owned motoring groups, the Westover Group, as its retained CH-R should highlight strengths and weaknesses. The Wessex Heartbeat Cycle agency to provide comprehensive PR support. Challenge is set to take place on For looks, this compact sports utility vehicle (SUV) Established in 1923, the Westover Group operates from 28 locations 30th September. scores highly. It has a chunky, masculine front and across Dorset and Wiltshire and represents 15 vehicle manufacturers – Back by popular demand, the an eye-catching rear. A designer’s job is increasingly Abarth, Alfa Romeo, Dacia, Fiat, Hyundai, Jaguar, Jeep, Kia, Land Rover, event features two different tough but they’ve done well here; even if it does look Lexus, Lotus, Nissan, Renault, Skoda and Toyota. similar to the more staid Honda HR-V from the side. The retained contract will see Liz Lean PR focus between raising distances; a 40 mile route or a 70 The rear seems a bit dark for the children. The shape Both share the hidden rear door handles that mislead awareness of the company itself and the brands it represents to miler for those really looking to of the windows, in response to the design of the the eye into thinking it’s a three-door. The children consumer and business press in the regions where it operates. The push themselves. CH-R, means that light is not at the top of the list don’t like this because they can’t reach them. They agency will also work with the Westover team on corporate brand Call 023 80 706095. of priorities for the designers. The black interior seem a little flimsy, too. Keyless entry is helpful but positioning and strategy. this only works when opening the front doors. doesn’t help either although it does provide a Celebrating 30 feeling of richness. I like the imprint in the roof trim. To the driver of a 16-year-old Ford Fiesta where Space is tight in the back when travelling with three Salisbury hosts first Car Fest years in business there are pleasingly few blindspots the CH-R takes cumbersome car seats. In fact Harriett cannot put Salisbury City Council invites residents and visitors to its very first Car a bit of getting used to but thanks to the reversing her seatbelt on because the point is under Henry’s Bournemouth Coastal BID will be hosting Boscombe’s new vehicle Fest on Sunday 9th September from 11am – 4pm in the Market Place camera, life is not too difficult. I’ve booked parking car seat in the middle. It’s quite a wide vehicle, festival – Motors By The Sea with Paragon skills as the headline sponsor and Guildhall Square. on a driveway and it’s a fairly tight spot meaning that certainly when compared to my own Fiesta, yet the between the 14th – 16th September 2018. Salisbury Car Fest is a free event celebrating motor vehicles and will I can only park head on. If I want to reverse into the seatbelt position does not pose such a problem in The three-day festival aims to bring the community together and include rally cars, sports cars and classic vehicles. There will also be live space I must reverse down the long driveway. I’m not the latter. promises to deliver a spectacle for all car enthusiasts, whilst promoting music from local band Break Cover throughout the day and street food brave enough to do this at night but I do tackle it with some of Boscombe’s beautiful surroundings. for visitors to enjoy. success in the morning. Nevertheless it does feel quite Lifting the bootlid requires a bit of strength, not a cumbersome vehicle and the turning ideal for its legions of female fans, I circle is larger than I would hope. Facts at a glance would imagine but it does reveal a BESPOKE VAN FOR GLASS COMPANY very good size space, which tackles Its high ride height is enjoyable, Toyota CH-R 1.2-litre our luggage and pushchair. The rear providing a good view of the road Dynamic Turbo is probably the most attractive part ahead; probably most noticeably on Petrol Icon of this vehicle; it is simply gorgeous approaching Bath itself, travelling from Price: From £27,095 with its curves and the spoiler above the top of the hill that takes you down 0-60mph: 10.9 secs the blacked out window really adds Hillmans Motor Services is a local, friendly into the city. Here there is a panoramic Top speed: 118mph to the overall appeal. From the back view of Georgian splendour. garage in Corfe Mullen. We have been trading Power: 116bhp it does remind me a little of a frog. It for over 20 years and can offer the following: My wife wants to fold the central Economy: 44 to 47mpg certainly has far greater character in Meridien Modena Founder, John information panel away because it my opinion than the Honda HR-V. MM MOT testing (class 4 and 7) annoys her. And trust me, annoying her is not a good Butt, After Sales Manager, Chris The addition of heated front seats is much MM Electrical diagnostic Ambrose, Director, Glenn Butt idea. That said the satellite navigation is easy to use appreciated by my wife on a cold winter’s morning. and works. But we can’t figure out how to turn the MM Servicing Family-owned motoring business, The seats themselves are comfortable over the radio off to listen purely to the navigation instructions. Meridien Modena, is celebrating course of the journey. MM Tyres Driver and front passenger get plenty of space but its 30th anniversary. The well- the overall dashboard design is a bit boxy and clumsy. As for punch, when there’s a row of slow moving MM Welding established dealership has more Kath and Martin Pumfrey with the new Easy Mover van There’s a bit too much black plastic for my liking and traffic near Longleat, we easily overtake on the dual M than 60 members of staff, three M All general repairs I’m not a great fan of the electric blue strip that runs carriageway leaving a good amount of space behind Horton Commercials Ltd has adapted one of its 5m bed Easy Mover M premises, and has several awards across the dash. us. range vehicles for Dorset Windows Ltd. M Motorhomes under its belt. Kath and Martin Pumfrey, the proprietors of family owned Dorset With its six-speed manual gearbox it is a surprise to My children love cars as much as I do and enjoy MM Free courtesy cars by appointment Meridien Modena is the south Windows Ltd who run a fleet of four vans, knew that it was time to have learn that the engine is a tiny 1.2-litre petrol unit. It pushing buttons. On the school run one morning coast’s and Channel Islands’ official a bespoke design for their conservatory and bi-folding door installation MM Free collection and delivery in Corfe Mullen seems to be quite efficient, travelling to Somerset as Heidi and I are reading and little Henry (2) dealer partner for the motor service. The new vehicle had to be a mobile work station and office and back to Hampshire on less than half a tank. Cruise is entertaining himself on the touchscreen, he industry’s most respected brands, for one of their three fitting teams and reduce the need to do a lot of Quote ref: HILL and we can offer you an control, which also monitors the distance of the car discovers a Glass of Water app. He’s a clever lad. Ferrari and Maserati. preparation work on home owner’s premises. in front, braking and accelerating accordingly, aids Basically this can be activated to determine careful MOT for £40 (VOSA MOT rate set at £54.85) In its 30 years of business, ‘We wanted to ensure that our team and products were protected frugality while the turbo boosts performance. Cruise is driving. Any jerky braking or accelerating will spill Meridien has won several awards and safely transported and enhance the service to our customers,’ said Unit 1 Cogdean Elms Industrial Estate, cancelled out at speeds below 25mph. When activated the digital glass of water. The aim of course, is to get for its customer service and Martin Pumfrey. ‘By designing the interior to take a secure carrying Higher Merley Lane, Corfe Mullen BH21 3EG it is possible to change between gears without cruise to your destination without any spillage, which is facilities, including its recent title, frail that would usually carry large frames on an external side rack and control stopping. This is useful, some systems don’t shown at the end of the journey. I didn’t try this… Telephone: 01202 888880 Ferrari Global Aftersales Dealer of creating work tops and better storage for the team’s equipment, the work like this. There’s quite a decisive gearbox, too. Watch the video at www.testdrives.biz Email: [email protected] the Year. new van can be used as a mobile workshop when fitting installations.’

26 | THE BUSINESS SEPTEMBER/OCTOBER 2018 www.bizmag.co.uk | 27 + FAMILY FIRMS THE VOICE Christchurch Borough Council drops its appeal over Shorefield It’s a family affair… LG reform The Uniting the Conurbation group (UTC) is pleased to learn Holidays’ I know how to wait. I know when to pounce. It’s all that Christopher Chope MP and those Christchurch councillors 60th anniversary about… timing. who challenged the legality of the way in which the Minister and Parliament decided to create a single unitary authority for Champagne and cake were the A business lecture on ‘mergers and acquisitions’ once availed Bournemouth, Christchurch and Poole have now abandoned their order of the day as family-run me of the strategies for legal action. We believe that their legal challenge was not helpful holiday park business Shorefield liquidating the opposition and that it by-passed key issues which local government in Dorset Holidays celebrated its 60th but being their best friend, must address. anniversary. enmeshing symbiotic The action was against the interests of Christchurch because, Company directors and senior relationships, and hard nosed when the new Bournemouth, Christchurch and Poole Council managers visited all eight holiday ‘take overs’. comes into being next year, Christchurch people will have a more parks in Hampshire and Dorset Strange, as I am still self- powerful voice when dealing with basic services and important to celebrate with the parks’ employed and a sole trader… matters than under the present arrangements. members of staff and thank them I did achieve this status at the There is much that is special about each of our three towns and, for all their hard work. age of 25 when even I realised with its greater say and added powers, a pro-active new council I was utterly ‘unemployable’ Shorefield Holidays has been will be better able to protect and enhance those entities while as being a ‘Gemini Fire delivering great British breaks on continuing to celebrate their individual history and traditions. Monkey’, I would probably even end up sacking myself once or Image: iStock.com/Szepy Much work lies ahead. We hope that all councillors will now the south coast since its first park twice a week. knuckle down and work together through the shadow authority was opened by Dr Robert Pollock However, patience was its own reward as after six years working and we trust that members elected to the new authority next New report reveals substantial contribution in Milford on Sea in 1958. six days a week and not taking a holiday in 72 months, I had year will not only look to the sustainability of services now In the 60 years since, the made my ‘boss’ an offer he couldn’t refuse (a third of what he of family firms in the south west business has continued to was asking) and set about ‘not needing a pension by the time I under threat but also to the bigger picture. This will become the sixteenth largest conurbation in the UK - let our vision and expand through acquisition, was 40’. resources reflect that! „„ A million more family businesses in the UK since 2010 and today offers eight parks Hmmmm. That didn’t work out, did it? Chair of the UTC group Alderman Douglas Eyre said, ‘Thank „„ 2.3 million more people working in UK family businesses since 2010 to holiday makers and holiday Here I am, 44 years later, and it’s still not my name above the door although customers do call me ‘Mr Bourne’ from time to goodness all local councillors can now come together for the „ home owners across Hampshire „ In the south west, family businesses provide over 55.7% of total private sector employment time. better good of the whole conurbation. Only recently senior and Dorset, each with their The picture? Testiment to the time when: Christchurch councillors were complaining about a long-standing A new report reveals the full £100bn since 2010 – to £519bn proportion of employment, own USPs appealing to various 1/ I needed a comb lack of appreciation, by their present colleagues on Dorset County extent of the contribution south – meaning family firms now and we are proud to champion markets. 2/ Someone indeed was the Boss of me Council, of the urgent need to tackle traffic gridlock which has west family firms make to the generate a quarter of UK GDP. and delighted to celebrate this Managing Director Simon 3/ The Army’s loss was the High Street’s gain although abrasive become such a regular problem in Christchurch. Our new council UK economy. In the south west Elizabeth Bagger, Institute for incredible contribution. Pollock says, ‘In the last 60 customer service skills sometimes fell flat and I had to bite my will have a far better grasp of such matters; it is just one area there are almost 460,000 family Family Business (IFB) Executive ‘Since 2010 there are a million years, we have seen significant tongue as ‘the apprentice’. where opportunities will arise to develop fresh strategies to tackle firms, making up 89% of total Director, said, ‘Family businesses more family businesses in the growth – both for holidays and I asked my son to abandon his career at JPMorgan and come into the urgent needs of our conurbation.’ businesses. They employ over are the backbone of the UK UK, proving that family firms are holiday home ownership. With ‘the family business’; he needed medical attention following a + www.unitingtheconurbation.org.uk one million people, providing here to stay. Not only have family more and more post-Brexit vote serious laughing injury! economy – but their widespread But what if YOU are the ‘& Son’ above the door? 55.7% of private sector presence and contribution firms created an extra 2.3 million Britons opting to holiday at home Did you learn it all from you parents? Is retail employment. to the economy are often jobs since 2010, but their tax instead of travelling abroad, we or commerce inherent in the DNA of those who The new UK Family Business underestimated. You will find contribution each year is more are anticipating this growth will plough their own furrow in business? Alex Hersham, CEO of Zencargo comments Sector Report, produced by family businesses all across the than the annual NHS budget. continue and lead to even more I guess if you are a funeral director, business on Dr Liam Fox’s new export strategy Oxford Economics for the Institute UK, in every industry sector – This all demonstrates how exciting developments for the networking is unnecessary as you’ll have all for Family Business (IFB) Research from sibling start-ups to multi- growth in the family business future. the business you need if you wait long enough. ‘Dr Liam Fox’s “exporting superpower” idea is a good start to help British businesses compete on a global level. Foundation, reveals that family generational international brands. sector benefits the UK economy, ‘As a forward-thinking business, Nigel P. Hedges, the small voice in business ‘A one-stop shop that mirrors the functionality of large businesses’ GVA contribution ‘Family businesses in the consumers, the exchequer and we spend millions of pounds ecommerce stores would increase the UK’s openness to trade. This to UK GDP has increased by south west create a substantial the millions who work in family across all eight of our parks to could transform the success of UK PLC as it will make SME’s more businesses. keep us at the forefront of the easily discoverable by international traders, similar to the way ‘To ensure family businesses family holiday market, and are CBI responds to that Alibaba has helped foster international trade with smaller continue to flourish, we’re calling continually looking for more Companies fail to succession plan labour market statistics Chinese businesses. on the government to support opportunity for growth. We have Despite the devastating impact a sudden departure can have on a Labour market statistics for April 2018 to June 2018 show ‘Yet, this doesn’t tackle the longstanding failings of UK them with policies which allow exciting times ahead of us!’ company, 46% of UK businesses don’t have a good succession plan employment increased by 42,000 and unemployment decreased by businesses, who have suffered from lagging productivity growth family firms to plan and invest for in place, according to a study among senior directors by executive 65,000. for too long. This has harmed our competitiveness to the point the future.’ search and interim management specialists, Norrie Johnston Matthew Percival, CBI Head of Employment, said: that even with a significant post-Brexit currency depreciation UK Other key findings from the Recruitment (NJR). ‘Continuing job creation shows that flexibility in the labour market exports are struggling to achieve international competitiveness. report include: The research, among 127 senior directors in UK companies, found is a key strength of the UK economy. However, these figures show The British government might be better focussed at trying „„ Family firms now turn over that even in companies where succession has been thought about, that the size of the UK workforce is shrinking at the same time as to tackle our productivity puzzle. We need to create the right £1.4tn annually, up 7.2% environment for technological transformation that increases the the plans are patchy, with certain senior roles ignored. vacancies for skills and labour grow. since 2010 – family business output of our companies and helps British exporters compete. To help companies remedy the situation, NJR has developed ‘Shortages are already hampering firms’ ability to compete and turnover has grown by more ‘Finally, the lack of clarity around the UK’s post-Brexit customs a 12-step guide for succession planning. As part of its executive create jobs, so it’s vital that the UK pursues an open and controlled than that of non-family union strategy is making it difficult for UK businesses to conduct search service NJR also supports companies through the succession post-Brexit immigration policy. businesses since 2010 business. What international businesses want to see is long term planning process, helping them evaluate roles, identify internal ‘The government needs to guarantee that EU workers can continue „„ Family businesses contributed to work even in a ‘no deal’ scenario. And putting migration and security over our operating conditions, which we’re failing to talent and gaps and then develop a recruitment strategy as a result. £149bn in taxes in 2016 – mobility on the table when negotiating a new relationship with provide. The helpful guide can be found at: more than the annual NHS the EU will help secure the best deal for the UK while ensuring ‘Even though we see Dr Fox’s speech as a positive stepping www.norriejohnstonrecruitment.com/succession-planning-a-12-step-guide/ budget companies can access the people and skills they need to succeed.’ stone, more actions need to be taken for further clarification and planning. Without that, Dr Fox’s best intentions will fail to deliver the desired impact.’

28 | THE BUSINESS SEPTEMBER/OCTOBER 2018 SEPTEMBER/OCTOBER 2018 www.bizmag.co.uk | 29 + TRAIN TO GAIN TRAINING 10th September 2018 Older workers Free Making Tax Digital required to fill WE’RE MOVING TO NEW OFFICES skills gap training sessions for local businesses As of April 2019, the majority of provide information on the Older workers are business owners and individuals latest developments in cloud ‘a valuable resource’ will be expected to keep their accounting. The firm’s cloud who make ‘a positive accounting records digitally, accounting team will explain contribution’ to businesses, as ‘Making Tax Digital for VAT’ what the ‘cloud’ is, how cloud the chartered body (MTDfV) comes into effect in accounting can assist in record for safety and health the UK. keeping and how it can help to This will be compulsory for become MTDfV compliant. professionals said in those VAT registered and those Sam Chapman, Partner at PKF response to a new report with a turnover of over £85k Francis Clark said, ‘With the roll- which suggests over-50s are per annum. For some, this is, out of “Making Tax Digital” ahead being discriminated against. or will be a major change and of us, cloud accounting becomes The Institution of Occupational businesses are encouraged to of far greater significance. These Safety and Health (IOSH) is plan ahead. sessions will give business calling on employers to deliver To help ensure that businesses owners the opportunity to find proactive age management, are compliant, PKF Francis Clark, out what is available, what best including better designed work chartered accountants and suits them and how to ensure Sam Chapman and workplace adjustment; business advisers are offering they are compliant with the new training, retraining and free half hour one-to-one reporting requirements from To book your free one-to-one redeployment; flexible working; sessions. April 2019. It is important to session at either office, please and phased retirement. The sessions will take us that we assist our business visit www.francisclark.co.uk/ The report, published by place in the firm’s Poole and community ahead of their news-views/events/ the Women and Equalities Salisbury offices and will also MTDfV transitions.’ Committee in the UK, said that more than half a million people aged 50 or over who want to LEP to supercharge small business support work are unable to do so because the law on age discrimination Solent SMEs and entrepreneurs from the LEPs Solent Growth Small Businesses Acceleration isn’t being enforced. They also looking to start-up a business Hub team and the opportunity Programme. The programme recommend that the Equality are invited to access the LEPs to access a new Small Business will offer up to 12 hours of free and Human Rights Commission new and improved business Expansion Fund, which can business advice, delivered by ‘must be clearer that prejudice, support service. provide £10,000–£100,000 to the LEPs experienced team unconscious bias and casual The enhanced business help businesses kick-start their of Business Growth Coaches, ageism in the workplace’ is service, launched on 15th growth plans and create jobs in culminating in a bespoke illegal. August 2018, by the Solent the Solent. growth plan for the business. It is expected that older LEP, will support businesses In addition to small business Businesses with the potential to workers are increasingly being seeking to grow through funding, SMEs with less than realise their scale-up ambitions required to fill a skills gap in the developing new processes, 250 employees and a turnover may also be able to access up UK, with there being far more job products, services or markets. of £250k–£25m that have the to £500,000 from the LEP to vacancies than young school and Any business that meets this potential to scale-up will be deliver their growth plan. college leavers. criteria will receive support able to access the LEPs new Responding to the report, Judith McNulty-Green, IOSH’s Technical Information Manager, The ‘way’ to invest in the future of young people A FORUM FOR said, ‘Older workers are a A Wimborne-based financial services group is supporting valuable resource and make school leavers in taking their next steps towards a positive contribution to employment. organisations. Age diversity CEO of WAY Investment Services, Ian Hobday, recently EXCELLENCE at work brings benefits to attended Highcliffe School in Christchurch to deliver a individuals, workplaces and presentation highlighting what employers are looking for wider society, such as a broader when choosing candidates. Forum 5, Solent Business Park, Whiteley PO15 7PA range of skills and experience; The talk was part of the larger Dorset Chamber’s Young opportunities for skill-transfer Chamber programme, of which Highcliffe School is a and mentoring; reduced staff member. The Young Chamber, sponsored by Hoburne turnover; and improved staff Group, was created in response to the annual Ofsted morale.’ report to Parliament in December 2015, which outlined IOSH provides free resources to the importance of strong career advice and guidance help organisations support older while identifying the need for schools to improve their workers. links with employers.

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30 | THE BUSINESS Proud Sponsors ScaleUp Award for Business Growth

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