Guide Campus Kortrijk

Welcome guide campus Kortrijk

1 Contents

ABOUT VIVES 4 We go all out for Drive, Connection and Innovation! ...... 5 Facts and Figures...... 6 Name and address ...... 7 KU Leuven Association...... 7 Follow us on social media! @vives.international.office...... 7

SUPPORT 8 International Office...... 9 Student services (STUVO)...... 10 Map of the campus...... 11

ACADEMIC INFO 12 Academic calendar...... 12 Holiday periods...... 12 Code of conduct at VIVES...... 13

FACILITIES 14 Food & drinks...... 15 Campus library...... 16 ICT ...... 17

PRACTICAL INFO 20 Cost of living...... 21 Shopping...... 21 Copy centers...... 22 Launderette ...... 23 Household waste...... 23 Money and banking...... 24 Mobile telephones...... 26 Transport ...... 27 Public transportation...... 31 Health...... 32

FREE TIME 34 Work tips...... 35 Erasmus Student Network Leonardo Kortrijk ...... 35 Sport...... 36 Culture ...... 39 Public library...... 41

ADMIN 42 Visa and entry documents...... 43 Insurance...... 49 Registration at the city hall of Kortrijk...... 52

DUTCH FOR DUMMIES 54 Some useful words and phrases in Dutch...... 55

2 3 We go all out for Drive, OOSTENDE

BRUGGE Connection and Innovation!

VIVES is one of the largest universities of applied sciences in Flanders and Belgium with TORHOUT a varied educational offer on 7 campuses in 5 different cities.

We offer the following assets ROESELARE

VIVES excels in person-oriented education and student guidance. KORTRIJK VIVES is a warm university of applied sciences where it is nice to take classes. There is a personal approach between teachers and students. This allows you to fully develop your talents in a casual atmosphere. We also have a well-developed student guidance and a dynamic Student Affairs service.

VIVES is a league leader in distance education.

VIVES has strongly developed the distance education. An ideal formula for those who wish to combine work or family and studies or for those who live further away from campus.

VIVES offers some unique study programmes.

VIVES offers some exclusive study programmes. For example, we are the only institution BELGIUM that offers a bachelor’s degree in aviation with courses such as aspiring airline pilot, aviation technology and specialisations like drones. Also our study programme of wellbeing and vitality management and our English bachelor’s programme of business management are completely unique. We take great pride in that!

VIVES excels in innovation.

Education does not stand still. Every day we try to shape the education of tomorrow. Education, practical experiences and research are all interconnected. ABOUT www.vives.be/en/research-vives

4 VIVES 5 15 000 1350 2380 Name and address Name in Dutch Katholieke Hogeschool VIVES campus Kortrijk, Roeselare, STUDENTS STAFF GRADUATES Torhout Name in English VIVES University Of Applied Sciences campus Kortrijk MEMBERS Address Doorniksesteenweg 145 - 8500 KORTRIJK Phone number +32 56 26 41 64 (830 FTE) Fax number +32 56 26 41 35 Website www.vives.be/international Erasmus ID code B KORTRIJ01 63 PRACTICE-ORIENTED KU Leuven Association 30 COURSE PROGRAMMES SPECIALISATIONS VIVES University of Applied Sciences is associated with the KU Leuven and with 6 other Flemish Universities of Applied Sciences in the KU Leuven Association (http://associatie.kuleuven.be/eng). Together the KU Leuven Association represents Facts and Figures 44% of the Flemish student population in higher education.

7 6 6 CAMPUSES BASIC CENTRES IN 5 CITIES STUDY AREAS OF EXCELLENCE Follow us on social media! @vives.international.office 100 APPLIED RESEARCH PROJECTS 336 ERASMUS+ PARTNERS Share your VIVES-experience 81 GLOBAL PARTNERS on social media with #VIVESGloballyConnected

6 7 International Office

Practical questions NOT related to your study programme (registration, insurance, public transport, …)

Melanie Carbonelle Jana Hindryckx Melanie Carbonelle Agreements Lien Grauwet Incoming exchange students Room Central International Office – building ‘t Forum Outgoing exchange students Staff mobilities (in the corridor next to the reception)

Presence Monday 9.00 till 17.00 Tuesday campus Bruges Wednesday 9.00 till 17.00 Thursday 9.00 till 12.00 Friday 9.00 till 15.00

Contact [email protected]

Stéphanie Bovie +32 56 26 41 64 | +32 493 56 82 42 Bart Dhaenens Outgoing exchange students (a .i .) communication *Please note that these opening hours are subject to change

Questions about housing

Elke Denys Steve Vangroenweghe Projects Room STUVO building

[email protected] Lies Verstraete Contact Global Engagement

Tine Ternest Questions related to your study programme Head International Office (learning agreement, scheduling, exams, …)

VIVES BUSINESS ACADEMY: Emma Braeckman

Room Building Business Department - Hantal 1.05

[email protected] Contact

8 SUPPORT 9 F.L.O.W.S., S.P.A.C.E. and eSociety: Eveline Le Roy

Room Building Applied Social Studies – L006 Map of the campus

[email protected] Contact

APPLIED RESEARCH HWB NURSING AND MIDWIFERY: Nele Vandeputte

Room Building Health Care – L1.09

Contact [email protected] OND

APPLIED ENGINEERING AND TECHNOLOGY: Geert Furniere

Room Building Applied Social Studies – L006 SAW GEZ

[email protected] Contact DORM

DORM LIBRARY AUDITORIUM Student services (STUVO) AO HWB STUVO stands for student services. At STUVO an expert team is ready for you to make your student life easier! You can contact them with all your questions and problems, the CENTRAL INTERNATIONAL IWT ATC answer and solution is most likely to be found. IWT OFFICE

Moreover, the team is challenging itself to take more initiatives and find innovative ways to make every student feel like home at VIVES family. Therefore, they organize and sponsor a lot of sporting and cultural activities throughout the academic year.

Calendar and more info

https://stuvoloods.be/kortrijk

www .facebook .com/stuvovives

chesney .deleu@stuvoloods .be

+32 56 26 41 84 Health Care (Dutch abbreviation: GEZ) Commercial Sciences, Business Management and Informatics (Dutch abbreviation: HWB) Applied Engineering and Technology (Dutch abbreviation: IWT) Applied Social Studies (Dutch abbreviation: SAW) Education (Dutch abbreviation: OND)

10 11 Academic calendar Code of conduct at VIVES Spring semester 2019-2020 Respect 03/02/20 Welcome Day campus Brugge Respect the (guest)lecturers, other members of staff at your college, your peers and your 04/02/20 Welcome Day campus Kortrijk business contacts: Address them correctly (Sir/Madam/Miss), don’t interrupt and be polite. 03-05/02/20 Start courses Make sure to arrive on time for company visits, internships, etc. Take care of the materials that are provided for you (computers, desks, …). Respect also 24/02/20 Cultural activities entails, leaving rooms spick- and-span and clearing your work space when you leave. 25/02/20 Cultural activities

19/06/20 End courses/exams Arrive on time for lectures, workshops and other activities

Do the work as asked, which means: bring the necessary preparations to class, hand in Holiday periods your work on time and respect deadlines. If you arrive more than fifteen minutes late, you will no longer be allowed in the classroom. 24/02/20 – 01/03/20 Krokusvakantie Spring/carnival break If you’re absent without a valid reason (e.g. a doctor’s note) marks will be deducted 06/04/20 – 19/04/20 Paasvakantie Easter break from your final grade.

13/04/20 Paasmaandag Easter Monday 01/05/20 Dag van de Arbeid Labour Day Dress code 21/05/20 O .H . Hemelvaart Ascension Day As a rule, business attire is required on oral exams and other evaluations, during 01/06/20 Pinkstermaandag Pentecost Monday company visits and on your internship.

Netiquette

Address your lecturers with Dear Sir/Madam/Mr./Mrs./Miss + last name. End your emails with the appropriate salutation: Yours sincerely/kind regards/… and always add your full name, your study department/course and your R-number. Before you send an email: check whether you can find the information you’re looking for on Toledo, in the syllabus or other course materials.

ACADEMIC Cyberloafing or Cyberslacking

Get the most out of your lectures and other classes by putting away your (smart)phone, tablet and/or laptop when you don’t need it. There is another world outside of the world wide web. You will see that learning opportunities don’t only present themselves by paying attention to your lecturers but also by interacting with your fellow students.

12INFO 13 Food & drinks

In campus Kortrijk you will findseveral places where you can eat or just have a coffee, depending on your needs.

Student restaurant (hot and cold meals, snacks) Starbucks (coffee) Location: The Cube, first floor Location: central hall ‘t Forum Open from 11:30 am to 1 .30 pm .

The Foodies (healthy snacks) Bistro ‘t Forum (restaurant) Location: Education department Location: central building ‘t Forum Open from 8:00 am to 2:00 pm Open from 11:30 am to 1:45 pm

Deli (sandwich bar) Storia Di (pizza, pasta, lasagne and other snacks) Location: Business department, hall 4 (red walls) . Location: central building ‘t Forum . Open from 8:00 am to 2:00 pm . Open from 10:00 am to 2:00 pm .

14FACILITIES 15 Campus library ICT

In the central library (‘t Forum) you find a lot of books, most of them in Dutch but also in Login and activation English. There are also magazines, newspapers in French, English and German belong- ing to the different study fields. Next to that we have some computer available where Before you have access to all our online platforms and computers, you have to activate you can look up any information. Furthermore you can find some rooms where you can your account. To do this, you need two things: work in small groups. · Your student number, which is on your student card · An activation code (scratch card) You also have access to different databases, this at any time on any place by signing in You will receive both documents on arrival. at Limo. Go to www.vives.be/bibliotheek > Limo. Keep in mind that in Belgium AZERTY keyboards are used. Remind this when you set up your password in the following procedure. If you want to borrow materials from the library, you have to show your student card. The loan period for students is usually 28 days (4 weeks), but you can extend it if you need. You also can order a book in another library. Ask for IBL. To activate your account Furthermore you can print, copy and scan in the library. Keep in mind that only Maestro (debit card) is accepted as payment method. Step 1: Surf to https://account.kuleuven.be and click on Activate Account. Step 2: Enter your user name (which is your student number) and enter the activation code. Opening hours: Step 3: Define a safe password. Step 4: Enter some personal information, such as your birth date (to check whether Monday: 8.15 - 18.00 it is really you; if this doesn’t work, there is something wrong with your registration), Tuesday: 8.15 - 18.00 and an alternative email address in case your forget your email address. Do not enter Wednesday: 8.15 - 19.00 your mobile phone because this often goes wrong. Thursday: 8.15 - 18.00 Step 5: Now your account is active. In a few minutes you will have access to all tools Friday: 8.15 - 17.00 in VIVES (although in a few cases this takes a little bit longer). CATALOGUE WWW.VIVES.BE/BIBLIOTHEEK > LIMO Forgot password? Go to https://account.kuleuven.be again to request a new password.

Computers

You can log in to our library computers with your username and password. All our computers have access to the internet and can be used for free. You can manage your own folders at any time and no one can delete your work . No one can install extra programs (network). If you have a laptop, there are enough power points to charge your laptop.

Access to Wi-Fi

You can use the free wireless internet connection (VIVES-GUEST) or you can login to the ‘secured environment’ (VIVES-EDUROAM).

16 17 ICT problems

There is a web page in the VIVES site with a lot of information about the digital tools for education. The URL of this page is www.vives.be/en/tools/gettingstarted.

You can also ask for help at the service desk. If you login works, you surf to servicedesk.vives.be, you login with your student r-number and VIVES password and you can ask your question.

If you cannot login, you can mail to [email protected].

You can also ask help to your educational technologist:

Applied Engineering and Technology

[email protected] Vincent Vergalle

Health Care

[email protected] Ilse Leman

Applied Social Studies

[email protected] Hannelore Verbrugge

Education

[email protected] Hendrik Coucke

Commercial Sciences, Business Management and Informatics

[email protected] Ann Buffel

Toledo

Toledo is the digital learning platform of VIVES University of Applied Sciences. You receive detailed information about it on arrival. DIGITAL TOOLS: STARTPUNT.VIVES.BE Information about your class timetable and classroom organization will be provided at the beginning of the academic year, but they can also be consulted on the online SERVICE DESK IT: WWW.VIVES.BE/EN/TOOLS/GETTINGSTARTED platform Toledo.

18 19 Cost of living Prices of some food products

Small loaf of bread (400 gram) € 1,30 Big loaf of bread (800 gram) € 2,15 1,5 l bottle of water € 0,75 1,5 l Coca Cola € 2,10 1 kg of oranges € 2,50 1 kg tomatoes € 1,35 Ham (price per kg) € 15,00 Cheese (price per kg) € 12,00 1 beer (in a pub) € 2,80 1 coke (in a pub) € 2,00

Food prices may be different depending on a shop and the season of the year.

Shopping

Big supermarkets

Colruyt Sint-Sebastiaanslaan 2, 8500 Kortrijk Carrefour Market (GB) Walle 2 / Burgemeester Vercruysselaan 22, 8500 Kortrijk Lidl (low budget) Sint- Sebastiaanslaan 3A, 8500 Kortrijk Aldi (low budget) Gentsesteenweg 68 / Sint Denijsestraat 103, 8500 Kortrijk

Shopping center

· Name: K in Kortrijk PRACTICAL · Address: Steenpoort 2, 8500 Kortrijk · Shops: Hema, Casa, Zara, H&M, Massimo Dutti, Etam, ... · Opening hours: Monday - Saturday: 10:00 - 19:00 / Sunday: closed

20INFO 21 Market@Kortrijk Launderette · When? Monday morning from 8:00 till 12:00 · Where? Schouwburgplein Was O Matic Koning Albertstraat 100, 8500 Kortrijk · What? You can find clothes, shoes, food, ... Fashion Compagny Filips Van de Elzaslaan 73, 8500 Kortrijk Wasserij Edelweis Elfde-Novemberlaan 20, 8500 Kortrijk Delvoye Kanonstraat 11, 8500 Kortrijk Second hand shops Robbeplein Rijselsestraat 50, 8500 Kortrijk Zonneschijn Oude Vestingsstraat 3, 8500 Kortrijk De Kringloopwinkel - Groeningelaan 6, 8500 Kortrijk ‘t wasseretje Aalbeeksesteenweg 56, 8500 Kortrijk De Bazaar Kortrijk (clothing) De Kringloopwinkel Gentsesteenweg 176, 8500 Kortrijk Ecoshop Doornstraat 17a, 8500 Kortrijk Oxfam Bookshop Budastraat 21, 8500 Kortrijk Household waste

Household waste is collected selectively in our country. Please consult a garbage Copy centers calendar for the scheduled dates. · Glass: bottles and jars are collected via bottle banks. White and coloured glass Style Copy Print Koning Albertstraat 27, 8500 Kortrijk should be kept separately. Creacopy President Rooseveltplein 24, 8500 Kortrijk Sometimes you pay a little deposit for wine and beer bottles which you get back when you return the empty bottles to the supermarket! Look for the sign ‘statiegeld’

· Paper-cardboard is collected twice a month door-to-door, along with newspapers and magazines. Remove plastic film from newspapers, magazines, and leaflets. Sort your paper and cardboard into a cardboard box or make it into a small parcel, preferably tied up with natural string.

· PMD (Plastic bottles, Metal packaging and Drinks cartons) is collected twice a month door-to-door in transparent light-blue bags. » Plastic bottles and flasks, containing products such as: lemonade; water and milk; fruit and vegetable juices; drinking yoghurt; bath and shower products; washing and cleaning products. » Metal packaging, such as: drinks cans; food tins; top, caps, and lids of jars and bottles; boxes and containers; aluminium plates, dishes, and trays; cosmetic and food sprays » Drinks cartons, such as: fruit juices; soup; milk

Waste remaining after separation of recyclable elements will be collected in a specific rubbish bag.

22 23 Money and banking

Belgian Currency Closing a bank account

The Belgian currency is the Euro (€, EUR). There are 8 coins and 7 notes: As bank accounts usually charge fees, you may want to close your bank account when you · coins: coins of € 1 and 2 and coins of 50, 20, 10 and 5 eurocents; leave Belgium. Contact your bank for more information as procedures vary between banks. · notes: notes of € 500, 200, 100, 50, 20, 10 and 5. Only close your bank account after your last salary/scholarship has been paid to you. If All prices in Belgium include VAT and service. you are expecting a tax rebate, it might be a good idea to leave your bank account open until you receive the rebate.

Currency exchange Bank cards You can exchange your cash money upon arrival at the airport. Once you are affiliated with a Belgian bank and you need foreign currency, you can go to A bank account is usually accompanied with a debit card to easily make payments and your local bank office. withdraw cash in Belgium and throughout Europe. Look for the Bancontact/Mister Cash or Maestro/Cirrus logo in (online) shops or at ATMs to use your debit card. If you need to Please note use your debit card outside of Europe, you may have to make an explicit request to your Not all banks have foreign currencies or traveler’s checks in stock and you will have to bank to activate this option. order them several days in advance. Credit cards such as MasterCard and Visa can be applied for at your bank and are Not all banks offer the possibility to convert your leftover foreign currency back into euros. usually not free of charge. Check with your bank for the specific terms and conditions applicable to credit cards. Opening a bank account

For some international students it is necessary to open a bank account shortly after Bank transfer arrival, in order to be able to receive the grant they are entitled to or their monthly instalments of their reimbursement. Payment by bank transfer is a very common method of paying bills in Belgium. Most To open a bank account you will need your passport or identity card and an address banks provide online home-banking options. It is advisable to arrange standing orders in Kortrijk. It can also be useful to take your student card or personnel card with you. with the bank for recurring payments such as rent, gas, electricity, water or telephone Some banks, moreover, require the document ‘Annex 15’ which you receive after having bills. Since the payments are made automatically, you cannot forget, even if you are registered at the Migration Office of the City of Kortrijk. away for a period of time.

24 25 List of banks in Kortrijk Transport

ING Grote Markt 50, 8500 Kortrijk From Brussels Airport to Kortrijk by train BNP Paribas Fortis Waterpoort 1, 8500 Kortrijk Timetable? KBC Schauburgplein 5, 8500 Kortrijk www.belgiantrain.be/en More banks www.goldenpages.be/search/banks/Kortrijk We strongly advise to arrive at daytime because trains don’t run at night in Belgium.

Most banks are open on weekdays from 09:00 – 12:00 and from 14:00 – 16:00. Some How to buy a train ticket? banks are open on Saturday morning and have late opening hours once a week. During · IN ADVANCE: online -> www.belgiantrain.be/en/search the weekend, you can use the ‘Bancontact/Mister Cash’ cash dispensers (ATM) to (From: Brussels Airpot - Zaventem | To: Kortrijk) withdraw money. · ON THE SPOT: ticket machine

The train station is located directly under the departures and arrivals halls, at level -1. The platform is easily reached by lift or escalator. Keep your ticket at hand. You have to Mobile telephones scan it at the entrance gates to enter the railway station.

Connection to the Belgian telephone and mobile networks often remains the most cost-effective solution. Mobile telephones are available in specialised shops.

Many specialised dealers are also official agents for one of the four major Belgian TIMETABLE: WWW.BELGIANTRAIN.BE/EN mobile operators:

· Proximus: www.proximus.be · Orange: www.orange.be · Base: www.base.be/en · Telenet: www.telenet.be

These operators are authorised to open an account for you and have various payment formulas, including pre-paid cards and subscriptions. Please don’t sign any contract without fully understanding its terms and implications.

26 27 To the campus by bike From Brussels South Charleroi Airport to Kortrijk You have two options You can rent a yellow bike at Mobiel. You have to pay 5 euros a month and a deposit of 50 euros. The bikes of Mobiel are well kitted out with 7 gears and two locks, a horse Option 1: shuttle + train shoe lock and a chain with only one key. Every 100 days, students must go to Mobiel for Take the shuttle bus ‘Flibco’ to the train station Brussels South (= Bruxelles Midi) a free service, unless there’s already damage. and then the train to Kortrijk. Address Minister Tacklaan 57, 8500 Kortrijk How to buy a ticket for the shuttle bus ‘Flibco’? Opening hours: Monday, Tuesday, Thursday and Friday: 8.00 - 18.30 Ticket machine at the airport Wednesday: 13.00 - 18.30 Saturday: 10.00 - 18.00 How to buy a train ticket? · IN ADVANCE: online -> www.belgiantrain.be/en/search What do you need to bring along when you want to rent a bike: (From: Brussels-Zuid | To: Kortrijk) · student card or certificate of registration · ON THE SPOT: ticket machine · ID or passport

Option 2: bus + train You have to pay immediately the total renting price and the deposit; you can pay by cash Take the bus (TEC) to the train station of Charleroi and then the train to Kortrijk. or maestro card. We advise you to pay for insurance as well.

How to buy a bus ticket? Anti-theft tips: You can buy a ticket on the bus (bus driver). · Always secure your bike · Secure your bike to a pole, fence, bike stand etc (never to a traffic sign). How to buy a train ticket? · Use a sturdy lock. · IN ADVANCE: online -> www.belgiantrain.be/en/search · Make sure that removing your bike takes some time (e.g. use two locks). (From: Charleroi-Sud | To: Kortrijk) · Leave your bike at a safe and visible place (preferably a bike shed or stand). Avoid · ON THE SPOT: ticket machine dark or abondoned places.

To the campus by bus

The name of the bus company in Flanders is ‘De Lijn’. Lines 1, 12, 13, 15 en 16 will bring you from the city center to the campus. Bus stop: Kortrijk Halve Jan

How to buy a bus ticket? On the Welcome Day you will have the chance to buy a reduced bus pass (= MOBIB card). It’s 15 euros for unlimited rides in the large area of Kortrijk. Please note it can take up to 1 month to receive the reduced bus pass. For the first month you can buy a single ticket or a 10 journeys ticket. Take a look at the website of ‘De Lijn’ for more info about tickets and prices. www.delijn.be/en

28 29 To the campus by car Public transportation · From E17 Gent-Antwerpen: exit 2 Kortrijk Zuid / Expo -> right at the traffic lights (next to the fire department) -> next traffic lights go straight -> campus after 100m on your left Bus · From E17 Lille-Paris: exit 2 Kortrijk Zuid / Expo -> go right at exit Tournai -> left at the roundabout (Kinepolis / Kennedy Park) -> turn at first lights -> campus 100m on your left The bus network is run by three companies, one for every Belgian region. Buses are · From Van E403 / A17 Brugge-Roeselare: -> go to E17 direction Kortrijk-Gent-Antwerpen -> excellent for city transport, or transport over short distances. exit 2 Kortrijk Zuid / Expo -> right at the traffic lights-> campus after 100m on your left · In Brussels, public transport is handled by the MIVB/STIB (www.mivb.be). · In Flanders, public transport is handled by De Lijn (www.delijn.be). · In Wallonia it is handled by TEC (www.tec.be).

Train

The Belgian railway system is run by NMBS. Trains run frequently but not at night. Looking for cheap travel? With a Go Pass 10 young people (under 26) can make 10 separate journeys anywhere in Belgium for only 64 EUR. It is valid for 1 year from the date of purchase and does not bear a name: you can lend it to your friends (under 26) or let them travel with you on your Go Pass 10.

More information about tickets and timetables? www.belgiantrain.be/en

International trains

You can travel by high-speed train from Brussels or Lille (France) to Paris, London, Amsterdam, etc.

More info? www.b-europe.com/EN

www.sncf.com/en

30 31 Medication

Health Buying medication locally: in any EU pharmacy. With a doctor’s prescription you can buy your medication from any pharmacy in an EU country, unless the medication is not approved in the country where you want to obtain Doctor it. In most cases you will have to pay up front and then request a refund from your health insurance provider. How much will the refund be? The same as if you had bought the A general doctor or general practitioner is the first one you should consult if you are medication in your home country. having medical problems. In Belgium, this is a common practice. If necessary, the Do you want to make sure that the pharmacy abroad is providing the correct medica- doctor will refer you to a specialist in private practice or local hospital. tion? Ask your doctor for an international prescription to ensure that the name, active ingredient and dose of your medication are clear to any pharmacist. Most doctors speak English, French, and Dutch. When discussing your condition, however, please try to make yourself clear, and speak slowly and calmly. For consultation, make an appointment by telephone or go to the doctor’s office when Hospital he/she is available for general consultation. In case of an emergency, you can go to: General doctor’s visit during office hours: € 25 (+/- 75% refunded by Belgian health AZ Groeninge insurance). Dental check-up (without additional treatment): € 63 (+/- 75% refunded by President Kennedylaan 4, 8500 Kortrijk Belgian health insurance). Phone number: +32 56 63 63 63 List of doctor’s in Kortrijk (free choice of doctor, hospital, pharmacy, ...):

Docsplus 056 21 43 73 Burgemeester Gillonlaan 135, 8500 Kortrijk 056 21 43 73 Kasteelstraat 32, 8500 Kortrijk Huisartsen Veemarkt 056 20 36 37 Veldstraat 216, 8500 Kortrijk Wandelingenstraat 13, 8500 Kortrijk Huisartsenpraktijk 056 20 19 55 Oudenaardsesteenweg 14, 8500 Kortrijk MEDIKOR Huisartsenpraktijk 056 49 77 78 Gentsesteenweg 69/02, 8500 Kortrijk EMERGENCY Gentpoort IN URGENT AND SERIOUS MEDICAL CASES, Huisartsenpraktijk 056 20 44 34 Oudenaardsesteenweg 115, 8500 Kortrijk 112 DIAL THE EMERGENCY NUMBER 112 . Pirroen Huisartsenpraktijk 056 22 14 52 Brugsesteenweg 60, 8500 Kortrijk Kordoc

Pharmacy

Pharmacies have the same opening hours as other retail shops on weekdays. More details about the chemists on night duty are displayed at most pharmacies.

32 33 Work tips

Some students are interested in finding a job while their exchange period in order to have some help paying for the expenses you can have. Here you can have some information: · From countries within EEA and Switzerland you have the same rights as Belgian people so you don’t need any work permit. · From countries outside EEA you have to request for a work permit and fulfil some conditions.

You have a valid residence permit in Belgium and therefore you have a national number. You are registered as a student at a university or university of applied sciences in Belgium. You have a work permit C: you can request for it if you have a Belgian residence permit. It is valid for 12 months. You can find more info here:https://www.kuleuven.be/ english/studentservices/studentcareercenter/studentjob/nonEEA_nationals

Take into account that most of the opportunities will ask for Dutch or French but be sure you register yourself in as much agencies as possible to increase your possibilities and don’t forget to keep improving your English as well with all the exchange students (so hang out with people not just from your country!)

Erasmus Student Network Leonardo Kortrijk

Who is ESN?

The Erasmus Student Network is one of the largest student organisations in Europe. It is spread over 41 different countries and is active in 1,000 higher education institutions. With 13,000 active volunteers working on behalf of 350,000 international students! And we as ESN Leonardo Kortrijk are a proud local section under ESN Belgium.

What does ESN?

FREE As an ESN section in Kortrijk, the main aim is to make Erasmus more accessible to everyone and to make sure that everyone feels comfortable when he or she is on exchange. ESN does this by organizing events such as parties, cultural excursions, film nights, city visits, etc...

34TIME 35 How can you become a member? Sports plus card 3 month 1 year Unisport € 14 € 26 You can sign up as a volunteer by contacting ESN by email or messenger. Why should Multisport € 18 € 35 you become a member, do you wonder? Fitness € 31 € 62 When you become a member of ESN Leonardo Kortrijk you have access to buy an ESN card, with this ESN card you have certain discounts all over Europe. You can opt for sports with supervision (aerobics, volleyball, fitness, gymnastics) or An example of such a discount is a 15% discount on 10 Ryanair flights, or even a more without supervision (badminton, squash, table tennis, tennis). local level discount at a sandwich shop such as t’baguetje. If you want more information about all the discounts please visit https://esncard.org more info:

[email protected] More info Contact

@ErasmusatKortrijk [email protected] More sports? @esnleonardokortrijk m.me/ErasmusatKortrijk

www.esnleonardokortrijk.org Check the website www.kortrijkstudentenstad.be/sport for more sports activities (zumba, students on ice,...). Click on ‘meer lezen’ to see the English version.

Sport Competitions Students who want to compete with other students can go to Studentensport Vlaander- All those hours that you will undoubtedly spend studying behind your desk won’t do en. They organize a multitude of student sports competitions. Visit the sports assistant, your condition any good. Fortunately we also thought about that. Chesney Deleu ([email protected]) at STUVO.

Swimming at LAGO Kortrijk Weide

2 Euros if you purchase a 10 session card. You only need to bring your student card. Nelson Mandelaplein 19, 8500 Kortrijk www.lago.be/kortrijk [email protected] +32 56 44 11 55

Sports plus card

With the sports plus card you’ll stay in shape! Practice one or more sports of your choice for a small price. Thanks to the intervention of your student services you get 30% discount on top of the regular student prices, for all those who study in Kortrijk. MORE SPORTS: Get your sport plus card at ‘Sportcentrum Lange Munte’ (address: Bad Godesberglaan WWW.KORTRIJKSTUDENTENSTAD.BE/SPORT 22, 8500 Kortrijk). Don’t forget to bring your student card!

36 37 Culture

Movie theaters

Budascoop (art cinema, non-commercial films) Prices: € 9 (standard), € 7,5 (under 26) Tickets: At the cash desk Address: Kapucijnenstraat 10, 8500 Kortrijk

Kinepolis (commercial films) Prices: € 11,40 (standard), € 10,40 (reduced, show your VIVES student card) Tickets: At the cash desk, ticket machine or online Address: President Kennedylaan 100, 8500 Kortrijk

Texture

Texture is a modern Flax museum. It has an industrial building with a striking golden colour. Every first sunday of the month the entry is free. On other days you pay €4 as a student. Kaffee Damast is a cosy and trendy museum bistro. The bistro also offers delicious local products from Kortrijk in an original setting. Music lovers will certain- ly find their way to the concerts at Kaffee Damast. Young upcoming local talents are occasionally asked on stage, but other art forms are also given a chance.

More info:

www.texturekortrijk.be/en

Kortrijk’s city theater

Concerts, dance performances, comedy etcetera… all can be found at Kortrijk’s city theater. There are special discounts for visitors under 26. Visit www.schouwburgkortrijk.be for the calendar!

More info:

[email protected] +32 56 23 98 55 MORE CULTURE: WWW.KORTRIJKSTUDENTENSTAD.BE/CULTUUR

38 39 Wilde Westen (concerts and festivals)

Wilde Westen is a regional concert and festival organiser. They have a program of at least 30 concerts a year. Wilde Westen has it’s own concert hall named ‘De Kreun’ and also organises concerts on different locations. A great place to check out concerts, parties and workhops!

More info:

www.wildewesten.be [email protected] +32 56 37 06 44

More Culture

Please check the website www.kortrijkstudentenstad.be/cultuur. Click on ‘meer lezen’ to see the English version.

Public library

Free membership at the public library in Kortrijk with your student card. The library collection has novels, magazines, informative books, free time games, adult comics, music, film, poetry, playscripts etc. As a member you have access to computers with internet access and mediapcs for music-, film- and photo editing. You find study space in the the Open LearningCenter on the first floor and during revision periods you can access the Orange Room (check data on our website). For research there are databanks like Gopress and classical archives. The library host expositions, lectures and workshops on a regular basis. All the more reasons to become a member for the duration of your stay.

40 41 Visa and entry documents

EEA nationals and Swiss nationals do not need a visa to enter Belgium . Non-EEA nationals follow different procedures depending on the length of stay .

Short stay (90 days or less)

A short-stay visa (type C) allows the holder to travel and stay freely between all of the Schengen area member countries. This visa, also known as the Schengen visa, is only applicable to a short stay of maximum 90 days (in any 180-day period). In order to determine the remaining days of authorised stay you have in the Schengen area, please use the official calculator.

https://ec.europa.eu/assets/home/visa-calculator/calculator.htm?lang=en

EEA nationals and Swiss nationals do not need a visa to enter Belgium.

Students, staff members and visitors who hold a residence card issued by another Schengen country, which is still valid until after their return to their country of residence/home country, may enter and stay in Belgium without a visa for maximum 90 days (in any 180-day period).

Students, staff members and visitors who are nationals of a country exempt from the requirement to hold a visa for the first 90 days of their stay in Schengen (only in Dutch) may enter and stay in the Schengen area, and Belgium, without a visa.

https://sif-gid.ibz.be/NL/default.aspx?pg=d30317ea-e08c-419b-a8c7-e54f0bf9d801

For non-EEA citizens who require a short stay visa: apply for the Schengen visa

Where: Belgian Consulate or Embassy in one’s home country or in the country where one resides legally.

When: At the latest 3 months prior to departure.

42ADMIN 43 Documents to submit: » Work contract 1. National passport (valid for more than 3 months on the moment you will leave » Scholarship document or proof of stipend Schengen again, issued no more than 10 years ago, containing at least 2 blank » Proof that charge will be taken (Annex3bis) pages). » Credit card with a limit in accordance to afore mentioned minimum amounts + 2. Document presenting proof of the intended purpose of your planned visit. bank statements of the last three months of the bank account linked to the card For example: Invitation Letter from VIVES, Work permit, Family invitation letter, etc… » Traveller cheques 3. Medical insurance valid for the whole Schengen are and covering the whole period » Payslips + declaration of the foreign employer that wages will be continued to of intended residence. The minimum coverage of the presented insurance has to be be paid out during the period of the intended visit 30.000 EUR. » Cash amount in a convertible currency 4. Proof of solvency, showing that there are sufficient financial means for the whole intended period of stay. The required minimum amount to be proven is fixed on 95 EUR a day when staying Long stay (more than 90 days) in a hotel/guesthouse, or 45 EUR when accommodation is offered. The following documents can be presented to offer proof of sufficient financial means: A long-stay visa (type D) is also called Authorisation for Provisional Sojourn (in Dutch: » Scholarship document or proof of stipend Machtiging tot Voorlopig Verblijf). It allows the holder to enter Belgium for a period » Proof that charge will be taken (Annex3bis) longer than 90 days. » Credit card with a limit in accordance to the aforementioned minimum amounts + bank statements of the last three months of the bank account linked to the How to apply? card After you receive your official admission to study at VIVES, you can start applying for » Traveller cheques your visa. Please note that embassies/consulates will only accept documents issued » Payslips + declaration of the foreign employer that wages will be continued to either by the International Office of VIVES. be paid out during the period of the intended visit Belgian immigration law requires most non-EEA nationals to apply for a visa before » Cash amount in a convertible currency leaving for Belgium. This visa will ensure that you have the proper permission to enter 5. Copy of your reservation for a temporary guestroom or hotel. Belgium. You can initiate the visa application via the Belgian consular post in your 6. Copy of the reservation of a return ticket, or any other document proving the inten- country of residence or in the country where you legally reside (for more than 90 days). tion of leaving the Schengen territory at the end of the intended period of stay. In some countries, a visa application centre handles the visa procedures for Belgium, for example VFS Global and TLS. For non-EEA citizens who do not require a short-stay visa: there is no need to apply for any visa More information on applying for students: As a rule, students must apply for the long-stay visa (type D) at the Belgian consulate or Just bring the following documents since they may be checked by the immigration embassy in their own country or in the country where they legally reside. If there is no officers at the border upon arrival in Belgium: Belgian consulate or embassy in their home country, they may submit their application at the Belgian consulate or embassy in one of the neighbouring countries. 1. National passport (valid for more than 3 months on the moment you will leave Schengen again, issued no more than 10 years ago, containing at least 2 blank In order to obtain a student visa, the following documents are required: pages). 2. Document presenting proof of the intended purpose of your planned visit. 1. Valid passport: with at least 12 months validity remaining at the moment of your visa For example: Invitation Letter from VIVES, Work permit, Family invitation letter, etc… application. 3. Proof of health insurance. 4. For all certainty, bring a proof of solvency. The following documents can be present- 2. Permission to enrol at VIVES: usually a copy of your Admission Letter or Invitation Letter. ed to offer proof of sufficient financial means: 3. Proof of solvency

44 45 · A proof of Guarantorship by means of the so-called Annex 32 document; · A proof of your own financial means by transferring a certain amount to a blocked Proof of solvency bank account administered by VIVES in your name.

If you decide to go for type three as proof of your solvency, this implies that you choose to transfer the appropriate amount of money to the bank account of VIVES, that will in There are three acceptable types of the proof of solvency: turn forward this amount on a monthly basis to your personal bank account in Belgium. · a scholarship attestion from VIVES or other institution Please note that you can prove your solvency via VIVES for maximum one academic year · proof of your own financial means at a time. · the form ‘the commitment that charge will be taken’ Minimum monthly amount required by VIVES at this moment:

In case of doubt, the Belgian Consulate or Embassy in your home country will inform you https://www.kuleuven.be/english/admissions/travelling/blocked-account as to what form of the proof of solvency is acceptable and what procedures to follow. 3. Form ‘the commitment that charge will be taken’ 1. Scholarship attestation from VIVES or other institution The form ‘the commitment that charge will be taken’ (in Dutch: Verbintenis tot Tenlasten- An attestation from VIVES or another institution demonstrating that you have been eming; in French: Engagement de Prise en Charge, available from the Belgian Consulate awarded a financial allowance, a grant or a scholarship paid out on a monthly basis. or Embassy). There are two versions: The financial allowance/grant/scholarship must meet the minimum monthly amount required by Belgian law. The commitment that charge will be taken (Annex 32) in Dutch: De verbintenis tot tenlasteneming - Bijlage 32 2. Proof of your own financial means Mainly for Students A proof of your own financial means by transferring a certain amount to a blocked bank account administered by VIVES in your name (highly recommended procedure for This must be completed and signed by, for example, your parents, relatives or your self-supporting students). private sponsors who must avail of sufficient income. Belgian law requires that this person, your guarantor, must be able to show that he or she earns at least € 1.190,27 a More information about the VIVES blocked account procedure month plus € 150 per person who is legally dependent on him or her. In addition to this, All students with non-EEA nationality, are obliged by Belgian law to provide evidence of your guarantor’s income must avail of € 654 per month for you. sufficient financial means to cover their study and living expenses for the duration of the studies. The Belgian Consulate or Embassy has the authority to require official proofs of your guarantor’s income and to investigate this accordingly. It is recommended that you in- Moreover, the proof of sufficient funds is an essential condition to obtain an Authoriza- clude these proofs when you submit the form. In this document your guarantors declare tion for Provisional Sojourn as a student (student visa type D) for living and studying in that they agree to shoulder the following costs: your health expenses, your stay in Bel- Belgium; and to obtain and/or extend your Belgian residence permit. gium, your studies, and your return to your home country, for at least one academic year. An option is also provided in the document for your guarantors to shoulder the costs for There are three acceptable types of this Proof of Solvency (more detailed information the entire duration of your studies in Belgium. can be found here): The document must be legalised by the Belgian Consulate or Embassy. · A certificate from a recognised institution (VIVES or another) stating that you have Please note that the amounts mentioned above are subject to increase per year accord- been awarded a study grant or a scholarship; ing to the Belgium state’s index calculations. In this regard, please verify with the Bel- gian Consulate or Embassy in your home country as to the current required amounts. As a self-supporting student in KU Leuven you cannot stand as guarantor for your spouse when he or she intends to come to Belgium also as a student.

46 47 4. Certificate of good conduct: This certificate (also called a police record) can be obtained from the police department in your home country. It should cover the last Insurance five years. If the police department in your home country does not provide such a certificate, the Belgian Consulate or Embassy will inform you as to what steps to take. For US citizens, this certificate is also called the FBI Clearance. Medical insurance

5. Medical certificate:The official form can be obtained from the Belgian diplomat- Please contact your own Health Services and ask for the appropriate form (preferably a ic service in your home country. This certificate has to be completed by a doctor European Health Insurance Card) as a proof of your right for medical cover abroad. appointed by the Belgian diplomatic or consular agent nearest to your official place Non-EU-students should check with a private insurance company. The insurance pack- of residence and stamped for approval by said agent. Only the completed origi- age must include hospitalisation, dental care and repatriation. This insurance must be nal (Dutch, French or English language) certificate is accepted by the ministry in purchased in advance in the home country and students are required to bring a docu- Belgium. The medical certificate needs to be legalised by the Belgian embassy or ment indicating the coverage of their insurance. consulate as well. This certificate should state that you are in good health and are Make sure you are fully covered for all medical costs and repatriation. Medical costs are not a carrier of contagious diseases, e.g. tuberculosis. extremely high in Belgium.

6. Proof of payment of administrative fee: As of March 2015 foreigners have to pay a supplementary administrative fee before applying for their long-stay visa. The European Health Insurance Card administrative fee has to be transferred to the account of the Home Affairs Federal Public Service (FPS) – Immigration Office. A proof of this transfer has to be added to If you are travelling in one of the countries of the European Union (or in Switzerland, your visa application. Norway, Iceland or Liechtenstein) and require medical attention, your health-related expenses can be taken care of if you present your European Health Insurance Card Please note that a copy of the bank transfer alone will not be accepted. It must be clear (EHIC). that the amount has been debited from your account to the right account number of the Home Affairs Federal Public Service (FPS) – Immigration Office. You will not receive EHIC: cover for urgent medical care a confirmation of your payment from the Home Affairs Federal Public Service (FPS) – Your European Health Insurance Card (EHIC) is proof of the fact that you comply with Immigration Office. the regulations on mandatory healthcare insurance. Do you require urgent medical care in an EU country, Iceland, Liechtenstein, Norway, Switzerland, Macedonia or Australia? Further instructions and details about the payment can be found on the website of the In that case you will receive medical care subject to the same conditions and costs as Home Affairs FPS – Immigration Office. those that apply to residents of that country. On the one condition that you contact https://dofi.ibz.be/sites/dvzoe/EN/Application-guides/Pages/ doctors and hospitals that operate under the national public healthcare system. Administrative%20fee.aspx

How does the EHIC card work? Depending on the health charges in effect in the country where you happen to be (in this case Belgium), the cost of your medical care there will be fully or partly refunded on presentation of your card. This places you on the same footing as a patient from that country.

Important: in some countries, not being able to present an EHIC card may result in private healthcare charges being applied. These are higher and will not be refunded to you back in your home country.

48 49 Applications College insurance

The EHIC card is: VIVES does not ensure incoming Erasmus students, as you are enrolled at your home · individual (so each member of the family needs to have his or her own card) institution and thus are covered by its insurance scheme for risks linked to being a student. · limited to temporary stays Please check before you leave that you are officially registered at your own home institution · reserved for unplanned healthcare (otherwise we cannot register you as an International Exchange student) and that your institution covers your personal damage and third-party liability at school and at placement. As a result, this European healthcare provision does not cover any care that you may Foreign degree students are enrolled in VIVES and are covered by the college insurance. All have planned to undergo in another country. enrolled students are insured as follows: For more specific healthcare cases, such as admission to hospital or repatriation, a supplementary health policy will give you more extensive cover. 1. through the physical accident policy for any accidents that might occur in the context of college life. Good to know Cover is provided: · Your EHIC does not cover private and/or planned treatment. » death/permanent disability after an accident · Your EHIC is not an alternative to travel insurance, for example, it does not cover » temporary disability repatriation costs. » medical expenses · Your EHIC does not necessarily guarantee free services. Do the locals pay for treat- » repatriation/burial costs ment? In that case you will also have to pay. However, you can request a refund from » psychological support your health insurance provider afterwards. 2. via the BA policy for any damage that the student may cause in the context of university life. 3. For claims that occur outside university life, the student can take out a policy for private life of the student. More information available at our insurance responsible. 4. As far as travel assistance is concerned, students must sign up for a travel assistance policy in their country of origin.

Third party liability

Make sure that your own family insurance policy covers your general personal third-party liability when going abroad.

50 51 Registration All other students * at the city hall of Kortrijk DEGREE STUDENTS EU OR NON-EU * This information is only for students who will stay in the city of Kortrijk EXCHANGE STUDENTS > 5 MONTHS EU EXCHANGE STUDENTS EXTENDING THEIR STAY What to bring Your residence document Exchange students ≤ 5 months · Your passport (with visa) according to your nationality: · 4 Passport photo’s (size 45 mm to 35 mm) EU: E-kaart € 17,10 or bijlage 8 EU STUDENTS FROM A NEIGHBOURING COUNTRY · A conformation of enrolment from your school in Kortrijk NON-EU: A-kaart € 17,60 (= France, Holland, Luxemburg, Germany and the United Kingdom) · The complete questionnaire ‘registration in the alien What to bring Your residence document register’ · Your address in Kortrijk (kot) · Identity card or passport Bijlage 33 (valid for 1 year) · The proof of your grant or scholarship (NON-EU) · 3 passport photos (size 45 mm to 35 mm) Price: free of charge · A proof of medical insurance (EU) · Your address in Kortrijk (kot) or · A proof of medical insurance : European blue card E-kaart (valid for 5 years) · A confirmation of enrolment from your school in Kortrijk Price: € 17,10 Deregistration EU STUDENTS (= students from all European countries except : France, Holland, Luxemburg, Germany and All students who have an electronic residence permit and/or an official registration number need to the United Kingdom) deregister. What to bring Your residence document

· Identity card or passport For a stay up to 3 months: You need: · 1 passport photo (size 45 mm to 35 mm) bijlage 3 ter · Your residence card or bijlage 8 · Your address in Kortrijk (kot) For a stay up to 5 months: you · 1 photo · A confirmation of enrolment from your school in Kortrijk need to apply for a prolongation Price: · A proof of medical insurance: of your original bijlage 3 ter with · Free of charge » for the first 3 months of your stay, you can use the additional proof of health your European blue card. insurance Important notes » After 3 months you need a health insurance valid Price : free of charge for the duration of your stay in Belgium, valid fort · For every visit in the city hall you need to make an appointment with the team ‘Andere the Schengen and with a minimum coverage of Nationaliteiten’ 30.000 euro. · The registration at city hall is a legal obligation for all students, no matter what nationality NON-EU STUDENTS and no matter how long their stay. What to bring Your residence document · if you are not in order with the administration, you risk a fine of € 200 · Your passport (with visa) A-kaart (electronic residence · 4 passport photo’s (size 45 mm to 35 mm) permit) www.kortrijk.be/op-afspraak · A conformation of enrolment from your school in Kortrijk Price : € 17,60 free number 1777 · The complete questionnaire ‘registration in the alien Grote Markt 54, 8500 Kortrijk register’ · Your address in Kortrijk (kot)

52 53 Some useful words and phrases in Dutch

Basic phrases and words

How are you? Hoe gaat het? Welcome Welkom Nice to meet you Aangename kennismaking What’s your name? Hoe heet je? Good luck! Veel succes! How much does … cost? Hoeveel kost …? Where is … ? Waar is …? What? Wat? Who? Wie? When? Wanneer? Yes Ja No Nee Maybe Misschien I don’t know Ik weet het niet I don’t understand Ik begrijp het niet Could you please repeat that? Kan u dat herhalen a.u.b.? Excuse me / I’m sorry Excuseer Please Alstublieft (a.u.b.) Thank you Dank u / bedankt You’re welcome Graag gedaan DUTCH That’s OK, don’t worry Geen probleem Help! Help! I don’t feel well Ik voel me niet goed Can someone call an ambulance? Kan iemand een ambulance bellen? May I have the bill please? De rekening alstublieft Could I please have a taxi? Kan ik een taxi reserveren? FOR From … to …? Van … naar …? Could you show me the way to … ? Weet u de weg naar …? What’s the time? Hoe laat is het?

54DUMMIES 55 Greetings Personal data

Hi, Hello Hallo Name Voornaam Good morning Goedemorgen Surname Familienaam Good afternoon Goedenamiddag Date of birth Geboortedatum Good night Goedenavond/Goedenacht Place of birth Geboorteplaats Goodbye Tot ziens ID/passport Identiteitskaart/paspoort See you soon Tot binnenkort Country Land See you later Tot straks City Stad Street Straat

Places

Theatre Theater Pub/bar Café/bar Cinema Cinema/bioscoop Concert hall Concertzaal Airport Luchthaven Railway station Treinstation Hospital Ziekenhuis Police Politie Restaurant Restaurant

Food and drinks

Milk Melk Water Water Coffee Koffie Bread Brood Cheese Kaas Meat Vlees Fish Vis Vegetables Groenten Fruit Fruit French fries Frietjes Vegetarian Vegetarisch

56 Campus Kortrijk, Roeselare, Torhout VIVES International Office Doorniksesteenweg 145, 8500 Kortrijk, Belgium tel. +32 56 26 41 64 [email protected]