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Multicultural Health Services / Programs and Resources Available to Residents of Surrey, B.C

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Multicultural Health Services / Programs and Resources Available to Residents of Surrey, B.C. April 2013 Multicultural Health Services / Programs and Resources Available to Residents of Surrey, B.C. This Guide has information about multicultural health programs/ services and resources available to residents of Surrey in one or more languages other than English as well as access to interpreting services and / or translated publications. A Alzheimer Society of BC 604-541-0606 /Toll Free: 1-800-667-3742 White Rock/North Delta/Surrey Central Resource Centre # 4 - 1475 Anderson St., White Rock, B.C. V4B 0A8 Fax: 604-541-0680 Contact: Avalon Tournier / Support & Education Coordinator E-mail: [email protected] Web site: www.alzheimerbc.org Alzheimer Resource Centre (North Surrey) 778-571-2390 Suite 300 - 16850 - 66th Avenue, Surrey, B.C. V3S 5M1 (at the Czorny Alzheimer Centre) (Monday and Friday) Fax: 778-571-2391 Contacts: Rose Puszka / Support & Education Coordinator E-mail: [email protected] The Alzheimer Society's Resource Centres help those concerned with or facing dementia build the knowledge, skills, and confidence to maintain quality of life. They offer access to information, educational opportunities, support groups, and the ability to speak directly with a knowledgeable team member. Translated online publications are available in Chinese, French, Japanese, Korean, Persian/ Farsi and Punjabi at: http://www.alzheimerbc.org/getdoc/c1cea1bd-0333-4f9b-96ef-f0d18524b93f/Non-English- Resources.aspx Dementia Help-Line 604- 681-8651 / Toll Free: 1-800-936-6033 Tuesday to Friday, 10:00 am to 4:00 pm The Help line is a service for people with dementia, their caregivers, family and friends. It assists individuals in building the confidence to maintain quality of life when facing dementia. (Tuesday to Friday, 10:00 am to 4:00 pm). Chinese Resource Centre / Chinese Support Groups 604-687-8299 Contact: Vivian Lam, Support and Education Coordinator E-mail: [email protected] The publication “Cognitive Impairment in the Elderly - A Guide for People with Dementia and Their Caregivers” is available in English, Chinese, French, Korean, Persian, Punjabi and Vietnamese at: http://www.health.gov.bc.ca/pharmacare/adti/caregiver/cognitive.html# AMSSA 604-718-2780 or 205 - 2929 Commercial Drive, Vancouver, BC V5N 4C8 Toll Free: 1-888-355-5560 Fax: 604-298-0747 Email: [email protected] Website: www.amssa.org 1 AMSSA is a province-wide association that strengthens its more than 70 member agencies, who serve immigrants and build culturally inclusive communities, with the knowledge, resources and support they need to fulfill their mandates. In the field of Multicultural Health, AMSSA has developed the following resources: Healthy Living Website Resources The website provides information on healthy living to multicultural and immigrant communities in BC that can be accessed at: http://www.amssa.org/programs/multicultural-health/healthy-living-resources Chronic Disease Prevention Cards are available in English, French, Chinese, Korean, Persian, Punjabi, Spanish and Vietnamese at: http://www.amssa.org/files/Multilingual%20Postcards%20-%202012.pdf Public Service Announcements focusing on the prevention and early detection of type 2 diabetes for BC’s multi-ethnic communities are available in English, French, Cantonese, Mandarin, Punjabi, Spanish and Vietnamese at: http://www.amssa.org/programs/multicultural-health/healthy-living- resources/community/diabetes-resources/psa Arthritis Society - BC and Yukon Division 604-714-5550 200 - 1645 W. 7th Ave. Vancouver, BC V6J1S4 Toll Free: 1-866-414-7766 Fax: 604-714-5555 General Inquires: [email protected] Website: www.arthritis.ca/bc The Society provides information services and advocacy for people with arthritis, and a toll free line and resource centre with a lending library at each of the four regional offices. Publications are available in English, Chinese, Tamil and Urdu at: http://www.arthritis.ca/page.aspx?pid=1117 Arthritis Answers Line 604-875-5051 and Toll Free: 1-800-321-1433 (Monday to Friday, 10:00 AM to 4:00 PM) The phone line is operated by trained volunteers who speak English, French, Cantonese, Mandarin and Punjabi. B Battered Women Support Services 604-687-1868 / Toll Free: 1-855-687-1868 PO Box 21503 1424 Commercial Dr. Vancouver, BC V5L 5G2 Counselling 604-687-1867 Fax: 604-687-1864 E-mail: [email protected] Website: http://www.bwss.org Battered Women's Support Services provides free and confidential services for women experiencing abuse from intimate relationships, childhood sexual abuse and adult sexual assault. Publications are available in English, Farsi, Punjabi and Spanish at: http://www.bwss.org/resources/publications/ Punjabi translated handouts are available at: http://www.bwss.org/resources/punjabi/ 2 Empowering Women’s Employment Program for Immigrant Women Contact: [email protected] The program includes case management, individualized training, personal development, support groups, personal exploration and development, employment related skills training, educational assistance, counselling, crisis intervention, advocacy, legal advocacy, and referrals for women survivors of violence in relationships and sexual assault. BCAA Road Safety Foundation 604-298-5107 3020 Beta Avenue, Burnaby, BC V5G 4K4 Fax: 604-298-6497 E-mail: [email protected] Website: http://www.bcaaroadsafety.com/ The BCAA Road Safety Foundation works with families, communities and business partners to educe the number and severity of traffic crashes and injuries in BC. Child Passenger Safety Program Toll Free info line: 1-877-247-5551 The Foundation, together with program partner ICBC, has developed a comprehensive program to help parents to ensure their child’s safety on the road. It includes: the toll free information line to speak with a certified child passenger safety educator, Child Care Seat Checks as well as information sessions for professional and community groups. Fact sheets in English, Chinese, Korean, Punjabi and Spanish can be found at: http://www.bcaaroadsafety.com/resources/child- passengers/ BC Bereavement HelpLine 604-738-9950 or Toll-free: 1-877-779-2223 Box 53530, 984 W. Broadway, Vancouver, B.C. V5Z 1K7 Fax: 604-873-5002 E-mail: [email protected] Website: http://www.bcbereavementhelpline.com/index.php The BC Bereavement Helpline is a non-profit charitable organization dedicated to the healthy and wholesome recovery of individuals experiencing grief. Services include a helpline and community network for referral and support and a brochure of available support in B.C. On line brochures are available in Chinese, English, Korean, Persian, Punjabi, Spanish, Tagalog and Vietnamese at: http://www.bcbereavementhelpline.com/resources/ BC Cancer Agency Fraser Valley Centre 604- 930-2098 and Toll Free: 1-800-523-2885 13750 96th Avenue, Surrey, BC V3V 1Z2 Website: http://www.bccancer.bc.ca/RS/FraserValleyCentre/default.htm This Centre is one of four full service Cancer Centres of the British Columbia Cancer Agency .It is located adjacent to the Surrey Memorial Hospital and provides oncology consultations, chemotherapy and radiotherapy treatments for people who live in the Fraser Valley. Services include prevention, treatment, screening, genetic counselling and supportive care. 3 Patient and Family Counselling Services 604- 930-4000 Provide individual, family and couple counselling by appointment, assistance and information about transportation, community services and other practical services. Interpretation services are available upon request from a BCCA health care provider. BC Cancer Agency (BCCA) Screening Mammography Program of BC 604-586-2772 1259 Guildford Town Center, Surrey, BC V3R 7B7 Fax: 604-583-7182 Website: http://www.smpbc.ca/default.htm The program provides free Screening Mammograms for eligible women. Doctor's referral is not required. Eligibility requirements include: BC female resident ages 40-79 (women outside of this age group are accepted with a doctor's referral), have no breast changes (new lumps, thickening or discharge), can provide the name of a doctor or clinic to receive the results, have not had a mammogram within 12 months, have not had breast cancer, do not have breast implants and are not pregnant or breast feeding. Interpreters are available upon request from a BCCA health care provider. A brochure is available in Chinese, English, and Punjabi at: http://www.smpbc.ca/Professionals/default.htm BC Centre for Disease Control 604-660-0584 655 W 12th Ave Vancouver, BCV5Z 4R4 Fax: 604-660-6066 Website: http://www.bccdc.ca/default.htm BC Centre for Disease Control (BCCDC) is an agency of the Provincial Health Services Authority that focuses on preventing and controlling communicable disease and promoting environmental health for the province. BC Drug and Poison Information Centre (DPIC) (Administration) 604-707-2789 Room 0063, BC Centre for Disease Control 655 West 12th Avenue, Vancouver, BC V5Z 4R4 Fax: 604-707-2807 Poison Information Emergency Line: Toll Free: 1-800-567-8911 Only for health professionals: 1-866-298-5909 It is the provincial drug and poison information centre for British Columbia and a division of the BC Centre for Disease Control, an agency of the Provincial Health Services Authority, The Drug Information Service at DPIC provides information to healthcare professionals including pharmacists, physicians, and nurses to support the safe and effective use of medicines. The Centre’s multilingual pamphlets are available in Chinese, English,
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