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Contents Appendices

Contents Appendices

166 Appendices for the year ended 30 June 2003 ABC Annual Report AppendicesFinancial Statements Contents Appendices

1. Television Program Analysis 167 2. ABC Radio Networks Content Analysis 169 3. ABC Organisation 170 4. ABC Board and Board Committees 171 5. Audit Committee Report 172 6. Implementation of Recommendations by the JCPAA and ANAO 173 7. ABC Enterprises Tax Equivalent Calculation 181 8. Consultants 181 9. Reports Required Under s.80 of the ABC Act 181 10. Other Required Reports 182 11. Advertising and Market Research 182 12. Occupational Health and Safety 182 13. Commonwealth Disability Strategy 184 14. Performance Pay 185 15. Staff Profile 186 16. Ecologically Sustainable Development and Environmental Performance 186 17. ABC Advisory Council 187 18. Independent Complaints Review Panel 191 19. Freedom of Information 192 20. ABC Code of Practice for Broadcast Programs 192 21. Performance Against Service Commitment 195 22. ABC Broadcasting Awards 196 23. ABC Enterprises Awards 200 24. Television Transmitters 201 25. Radio Transmitters 205 26. Transmitters 209 27. ABC Offices 210 28. ABC Shops 215 Appendices 167 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 1 - Television Program Analysis Program Hours Transmitted-24 hours

Australian Overseas Total First Total First Total 2002- 2001- Release Repeat Australian Release Repeat Overseas 2003 2002

Arts and Culture 141 103 244 54 36 90 333 387 Children’s 85 431 517 219 1 041 1 260 1 777 1 645 Comedy 20 6 26 78 78 156 182 164 Current Affairs 879 153 1 032 0 0 0 1 032 817 Documentary 60 105 165 165 148 312 477 508 Drama 31 161 192 339 361 700 892 816 Education 32 142 174 17 138 155 328 746 Entertainment 740 127 867 28 30 58 925 1 037 Factual 139 172 311 123 14 136 447 333 Indigenous 16 24 40 0 0 0 40 26 Movies 6 15 21 30 1 155 1 185 1 206 1 147 Natural History and Environment 2 0 2 28 7 35 37 33 News 348 0 348 0 0 0 348 335 Religion and Ethics 23 5 28 47 21 68 96 114 Science and Technology 13 24 37 6 0 6 43 56 Sport 196 12 208 0 5 5 212 265 Total Program Hours 2 730 1 481 4 211 1 133 3 033 4 166 8 377 8 429 % of hours 32.6% 17.7% 50.3% 13.5% 36.2% 49.7% Other* 383 383 331 Total Hours 4 594 4 166 8 760 8 760 % of hours 52.4% 47.6%

* Other: interstitial material, program announcements and community service announcements.

Note: figures rounded to nearest whole number.

Program Hours Transmitted-6pm to midnight

Australian Overseas Total First Total First Total 2002- 2001- Release Repeat Australian Release Repeat Overseas 2003 2002

Arts and Culture 16 36 52 9 12 21 73 106 Children’s 0 0 0 2 0 2 2 10 Comedy 20 5 25 70 39 109 135 147 Current Affairs 351 2 353 0 0 0 353 400 Documentary 57 20 77 153 28 181 258 193 Drama 30 52 82 318 69 387 469 482 Entertainment 96 3 99 22 1 23 122 75 Factual 125 13 139 123 0 123 262 207 Indigenous 6 0 6 0 0 0 6 6 Movies 4 4 8 16 41 58 66 90 Natural History and Environment 2 0 2 25 0 25 27 25 News 225 0 225 0 0 0 225 216 Religion and Ethics 11 1 12 22 3 25 37 40 Science and Technology 13 3 16 6 0 6 22 30 Sport 7 0 7 0 0 0 7 47 Total Program Hours 963 140 1 104 767 194 960 2 064 2 074 % of hours 46.7% 6.8% 53.5% 37.1% 9.4% 46.5% Other* 126 126 116 Total Hours 1 230 960 2 190 2 190 % of hours 56.2% 43.8%

* Other: interstitial material, program announcements and community service announcements.

Note: figures rounded to nearest whole number. 168 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 1 - Television Program Analysis (continued) Program Hours Transmitted-6am to midnight

Australian Overseas Total First Total First Total 2002- 2001- Release Repeat Australian Release Repeat Overseas 2003 2002

Arts and Culture 138 90 229 53 19 72 301 334 Children’s 85 431 517 219 1 041 1 260 1 777 1 644 Comedy 20 5 25 77 63 140 165 157 Current Affairs 727 122 848 0 0 0 848 730 Documentary 60 87 146 164 87 250 397 411 Drama 30 74 103 338 310 648 752 800 Education 32 129 160 17 135 152 312 491 Entertainment 160 120 280 28 31 59 338 415 Factual 138 142 280 123 14 136 417 317 Indigenous 15 15 30 0 0 0 30 26 Movies 4 4 8 21 144 165 173 163 Natural History and Environment 2 0 2 28 7 35 37 33 News 348 0 348 0 0 0 348 335 Religion and Ethics 23 5 28 46 16 63 91 103 Science and Technology 13 19 31 6 0 6 38 56 Sport 196 6 202 0 5 5 206 264 Total Program Hours 1 990 1 249 3 239 1 120 1 871 2 991 6 230 6 280 % of hours 32.0% 20.0% 52.0% 18.0% 30.0% 48.0% Other* 340 340 290 Total Hours 3 579 2 991 6 570 6 570 % of hours 54.5% 45.5%

* Other: interstitial material, program announcements and community service announcements.

Note: figures rounded to nearest whole number. Appendices 169 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 2 - ABC Radio Networks Content Analysis Indicative Output by Genre by Network 2002-03, Hours per Week

ABC Local Local ABC News Radio Radio Radio Classic Radio Radioa (metro)b (regional)b National FM DIGc Australia 2002- 2001- 2002- 2001- 2002- 2001- 2002- 2001- 2002- 2001- 2002- 2001- 2002- 2002- 2001- 2003 2002 2003 2002 2003 2002 2003 2002 2003 2002 2003 2002 2003 (%) 2003 2002

News (incl. Parliament on PNN) 5.5 5.5 132 132 20.5 19.5 21.5 20 16 16 6 6 41.2 44 Current Affairs 11 13 9 11.5 27 27 84.9 65 Arts and Culture 3.75 4 2 2 6 0 1.25 0.5 22 22 1.5 3 13.8 6 Business and Finance 10 10 5.5 0.5 2.75 0.5 1 1 1.5 3 Children’s Comedy 8 8 3 1 0 0.5 4 4 Drama 1.5 1.5 0.25 0 0.5 0 Education 0 1 0 0.5 2 2 9 12 Factual -Contemporary Lifestyle 1.75 1.5 8 0 3 2 15 15 7.7 8 -Health 2.5 1 0 1 1 1 5.5 6 -Indigenous 1 1 1 1 3 3 1.7 3 -Law, Consumer Affairs and Media 0 1 1.5 0.5 2 2 3 2 -Special Events -Topical Radiod 7 6 20 65 38 65.5 21 21 5 0 5.5 15 History 0 1.5 0 1.5 4 4 1.2 4 Entertainmente 51 18 54 17 0.5 0.5 6.5 5 Music 140 140 12 16.5 10 14.5 28 28 153.75 157 100 25.6 31 Religion and Ethics 3.5 6 3.5 6 6 6 1.5 2 4.5 4 Regional and Rural 2 4.5 6 7 6 6 11.6 11 Science, Technology, Environment and Natural History 1 1 7 7 0.5 2 0 2 7 7 9.9 12 Sport 1 1 17 17 20 17 18 17 1 1 19.6 21

TOTAL 168 168 168 168 168 168 168 168 168 168 168 168 100 253 252

Notes: This is an indicative analysis only of ABC Radio output and reflects one week of regular scheduled programming for each different network. a ABC NewsRadio’s schedule includes Parliamentary broadcasts categorised under News. b Local Radio’s analysis is generic only (based on Local Radio WA). It does not take into account variation from station to station, or seasonal program variations. c DIG is an Internet-only service, which is not measured by hours. d Topical programming includes content which may otherwise fall into other genre categories. e Entertainment includes programming which may otherwise fall into Arts and Culture, Comedy and Music. 170 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 3 - ABC Organisation, as at 30 June 2003

Corporate Television Head, ABC Content Sales, Managing Director: Director of Television: Sandra Levy Content Licensing and Library Chief of Staff: Gary Linnane Head, Programming: Sales: James Cuming Director of Corporate Affairs: Marena Manzoufas Head, Business Management: Geoff Crawford Head, Policy and Administration: Chand Pandit Chief, Corporate Planning and Michael Ward Head, Marketing: Rhys Kelly Governance: Geoff Heriot Head, Production and Planning: Head, Government and Paul Remati Development Parliamentary Relations: Head, Budgets: Jacqui Axford Director of Development: Trevor Burns Head, Drama and Narrative Helen Hughes Head, Audience and Consumer Comedy: Robyn Kershaw Manager, Audience Research: Affairs: Kirstin McLiesh Head, Factual: Daryl Karp Lisa Walsh Head, Corporate Marketing: Head, Entertainment: Manager, Factual Development: John Woodward Courtney Gibson Jennifer Cummins Manager, Media and Head, Children’s: Claire Henderson Communications: Shane Wells Head, Sport: Geoff Barlow Production Resources Director of Production Finance and New Media Resources: Andrew Lean Support Services and Digital Services Head, Production Resources Director of Finance and Support Director of New Media and Planning: Jorge Redhead Services: David Pendleton Digital Services: Lynley Marshall Head, Production Resources Head, Finance: David Hodgkinson Head, New Media Content: Operations: David Cruttenden Head, Business Operations Ian Vaile Head, Production Resources and Risk: Laurie Treloar Head, New Media Resources: Northern Region: Judy Grant Head, Financial Control: Denise Alexander Head, Production Resources Toni Robertson Head, New Media Systems: Southern Region: Patrick Austin Head, Business Review and Robert Garnsey Development: James Taylor Head, New Media Interface: Technology Head, Performance Measurement: Robert Hutchinson and Distribution Andrew Cavenett Director of Technology and Head, Legal Services: International Broadcasting Distribution: Colin Knowles Stephen Collins Head, Radio Australia: Head, Information Technology: Head, Property Services: Jean-Gabriel Manguy Mary Sharp Kym Martin Head, Networking & Programming, Head, Technical Services: Acting Head, Group Audit: ABC Asia Pacific: Ian Carroll John Riley Janet Kalivas Head, International Operations, Head, Distribution and ABC Asia Pacific: John Doherty Communication: Harry Theodor Human Resources Acting Head, System Director of Human Resources: News and Current Affairs Engineering: Frank Skupch Colin Palmer Director of News and Head, Broadcast and Head, HR Policy and Current Affairs: Max Uechtritz New Media Research and Development: Vanessa MacBean National Editor: John Cameron Development: Spencer Lieng Head, Operations: Greg Fromyhr Head, National Coverage: Head, Technology Investment Head, Organisation Design: Walter Hamilton Planning: Monique Coorey Charlie Naylor Head, Local Coverage: Head, Policy and Resources: Head, Workplace Relations: Lisa Sweeney Margaret Cassidy Don Smith Head, International Project Director, Ultimo Head, Employment Services: Operations: John Tulloh Technical Facilities: Kevin Balkin Tim Burrows Head, Policy and Development: Manager, Asset Disposals: Head, Executive Employment: Steven Alward Chris Minahan Anne Weinman Head, Budgets and Resources: Head, Training: Jenny Ferber John Turner ABC Enterprises General Manager, Consumer Radio Content Rights Publishing: Grahame Grassby Director of Radio: Sue Howard Management General Manager, Retail: Head, Network Scheduling: Director of Content Rights Doug Walker Lucy Broad Management: Robyn Watts Head, National Talk Radio: Head, Archives and Library State/Territory Directors Mark Collier Services: Mary Jane Stannus Director, ACT: Liz McGrath Head, National Music Networks: Head, Rights Management: Director, NSW: John Graham Kate Dundas Carol Sheppard Director, : Murray Green Head, Local Radio: Michael Mason Acting Head, Business Affairs: Director, : Acting Head, Radio Marketing: Jane Rogers Chris Wordsworth Randal Mathieson Head, Acquisitions Business Director, SA: Head, Radio Development: Management: Helen Thwaites Sandra Winter-Dewhirst Russell Stendell Head, ABC Content Sales, Director, : Rob Batten Program Sales Worldwide: Director, WA: Geoff Duncan Kaye Warren Director, NT: Tony Bowden Appendices 171 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 4 - ABC Board and Board Committees Board members and Position on Meetings attendance at meetings Member Committee attended The ABC Board held ten meetings during 2002-03. Chairman 6 Judith Sloan Director 3 Number of Board Donald McDonald Director 5 Member meetings attended Russell Balding Director 6 Donald McDonald AO, Chairman 10 Staff-Elected Director 1 Professor Judith Sloan, Deputy Chair 10 Ross McLean 9 ABC Advisory Council Board Committee Russell Balding, Managing Director 10 The ABC Advisory Council Board Committee facilitates John Gallagher QC 8 communication between the ABC Advisory Council Leith Boully 8 and the Board. The Committee held four meetings in (retired 4 February 2003) 3 2002-03. (For details of the ABC Advisory Council, Maurice Newman AC, FSIA 10 see page 17 and Appendix 17, page 187.) Ramona Koval (Staff-Elected Director) 8 Position on Meetings Nigel Whitehead (Deputy Staff-Elected Director) 2 Member Committee attended (appointed 1 May 2003) 2 Judith Sloan Chairman 4 Ramona Koval Staff-Elected Director 3 Board Committees Donald McDonald Director 4 Audit Committee Russell Balding Director 4 Ron Brunton Director 1 The Audit Committee provides advice to the ABC Ross McLean Director 2 Board and senior management on issues such as: John Gallagher Director 1 internal and external audit; financial reporting Deborah Klika Advisory Council Convenor 4 practices; business ethics policies and practices; Nigel Whitehead Deputy Staff-Elected Director 1 accounting policies; and management and internal controls. Editorial Policies Committee The Editorial Policies Committee is responsible for The Committee provides a link between Internal overseeing the periodic review of the ABC’s Editorial Audit, external audits and the Board. Its functions Policies. The Committee held two meetings in 2002-03. are as follows: • Review the Group Audit Charter. Position on Meetings • Consider and approve the Group Audit Strategic Member Committee attended Plan, monitor the achievement of planned audits John Gallagher Chairman 2 and review the appropriateness of future audits. Ramona Koval Staff-Elected Director 1 • Receive quarterly reports of activities of Group Donald McDonald Director 2 Audit and review and discuss audit findings. Russell Balding Director 2 Ross McLean Director 2 The Audit Committee held five meetings in 2002-03. Ron Brunton Director 1 Position on Meetings Board Code of Practice Committee Member Committee attended The Board Code of Practice Committee examines the Ross McLean Chairman 4 Board’s practices and procedures. The Committee Michael Kroger Director 2 held two meetings in 2002-03. Leith Boully Director 5 Russell Balding* Director 1 Position on Meetings Member Committee attended In attendance Maurice Newman Chairman 2 Donald McDonald Chairman 4 Judith Sloan Director 1 Ramona Koval Staff-Elected Director 4 Leith Boully Director 2 Russell Balding* Director 2 John Gallagher Director 2

* During the formation of the Code of Practice for the In attendance ABC Board, the Managing Director ceased to be a Donald McDonald Chairman 1 member of the Audit Committee. All Board members Russell Balding Director 1 are entitled to attend meetings of Board Committees. Executive Remuneration Committee Finance Committee The Executive Remuneration Committee considers the The Finance Committee assists the Board and remuneration of the Managing Director and Executives, management in establishing and maintaining best and the Managing Director’s Performance Appraisal. practice financial management services for the The Committee held two meetings in 2002-03. Corporation consistent with stated objectives, and in establishing and maintaining best practice Position on Meetings financial management services, including Member Committee attended performance measurement. The Committee Donald McDonald Chairman 2 held six meetings in 2002-03. Judith Sloan Director 2 Maurice Newman Director 2 Russell Balding Director 2 172 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 5 - Audit Committee

The following is a summary of the activities Staffing of the Board Audit Committee during 2002-03. During the year, there was one staff resignation, one staff transfer to another department and one recruitment 2002-03 Audit Committee Meetings from outside the Corporation. The Committee met five times during 2002-03: Group Audit continued to use a combination of Meeting No. 4 14 August 2002 in-house, outsourced and contract staff. This Meeting No. 5 25 September 2002 combination again proved a very successful and Meeting No. 6 4 December 2002 effective formula for the audit function. Meeting No. 1 6 February 2003 Meeting No. 2 22 May 2003 Outsourced Audit Service Providers The contract with PricewaterhouseCoopers expired Members of the Audit Committee are: on 30 June 2002. Following a competitive selection • Ross McLean, Audit Committee Chairman process, Deloitte Touche Tohmatsu won the tender for • Michael Kroger, ABC Director a three-year contract to provide Financial Compliance (Retired 4 February 2003) audit services, and PricewaterhouseCoopers and • Leith Boully, ABC Director Acumen Alliance were appointed for the provision • Judith Sloan, ABC Director of Information Technology (IT) audits. (from 26 June 2003) • Russell Balding, Managing Director Information Technology Audits (until 14 August 2002) PricewaterhouseCoopers and Acumen Alliance performed most of the Information Technology audits During the formation of the Code of Practice for under contracts to ABC Group Audit. There were nine the ABC Board, the Managing Director ceased to reports completed and tabled during the year: be a member of the Audit Committee. • Transmission Distribution-Broadcast Australia (Technology and Distribution) Also in attendance at meetings: the Managing • SAP HR Systems Documentation and Change Director, Head of Group Audit, Director of Finance Control (Human Resources) and Support Services and representatives of the • SAP HR Follow Up Review (Human Resources) Australian National Audit Office (ANAO). • SAP HR Rostering (Human Resources) • IT Service Costing (Technology and Distribution) Overall Performance • Service Centre (including Helpdesk) and RCS ABC Group Audit provided the Board, senior (Technology and Distribution) management and other key stakeholders with • SAP Finance Management Reporting (Finance a high quality, cost effective and value added service, and Support Services) with focus on assisting management in the achievement • Delegation System (Finance and Support Services) of the goals and objectives of the ABC as described • Implementation of the X-Pert System (Technology in the Corporate Plan 2001-04. and Distribution)

Highlights for the year included: Group Audit also provided quality assurance advice • Execution and completion of a strategic audit plan and input on various IT projects. Where necessary, based on a better practice, corporate risk model. additional contractors and specialist consultants were • Maintenance of a high profile within the Corporation. engaged to ensure the highest level of quality assurance Management requested a number of special reviews. and IT audit service to the Corporation. Group Audit participated in various focus groups and provided advice and guidance on good Financial Compliance Audits governance, policies and controls. Deloitte Touche Tohmatsu performed most of the • Participation in the ANAO ‘Benchmarking the financial compliance audits for the Corporation, under Internal Audit Function Follow On’ review. ABC contract. These reviews aimed to provide management Group Audit remains in line with better practice and with assurance on the adequacy of internal controls, compared favourably with other organisations in a and compliance with important Corporate policies and number of key respects. procedures. The following 17 reports were submitted • Advice from the ANAO of its intention to use the during the year: ABC Group Audit booklet Working in an Environment • Data Security (all Divisions) of Trust as an example of better practice in its • Confidentiality of ABC Information (all Divisions) Parliamentary report on Fraud Control Arrangements • Funds from External Sources (Television) in Public Service. • Licensee Royalties - Roadshow (Enterprises) • External assessment of the ABC’s fraud control • Trading Partner Review-Roadshow (Enterprises) arrangements to ensure that the Corporation • Entertainment (Finance and Support Services, continues to meet the requirements of the all Divisions) Commonwealth Fraud Control Guidelines • Spotcheck Review 2003 (all Divisions) (effective from May 2002). Procedures were • Overseas Travel Office-Cash Advances rated as excellent and in line with better practice. (Finance and Support Services) • Active engagement from ABC Management with • Domestic Travel (all Divisions) audit recommendations. • Accommodation-Payment Probity () Appendices 173 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 5 - Audit Committee (continued)

• Legal Services Department Review (Finance • Budget Control Management and Support Services) (Production Resources) • ABC Shop Visits ( and Northern • Digital Rollout-State Management and Territory) Support (Technology and Distribution) • Control Account Review (Enterprises) • Use of Consultants (all Divisions) • Universal Royalty and Contract Compliance • Television Commissioning (Television) (Enterprises) • Sydney Accommodation-Probity of Payments • Radio Commissioning (Radio) (Technical Fit Out) (Technology and Distribution) • Ian Reed Foundation (Finance and • Sydney Accommodation-Project Management Support Services) (Technical Fit Out) (Technology and Distribution) • Spotcheck Review 2002 (all Divisions) • Corporate Information (all Divisions) • Stores (Finance and Support Services) Comprehensive, Operational • Digital Video Camera Review (Production and Consulting Reviews Resources, Television) These reviews comprehensively assess internal controls • CSA Regional Radio Rollout (Radio) and compliance with the Corporation’s policies and • Master Control Review (Technology procedures, and the operational aspects of efficiency, and Distribution) effectiveness and value for money of the activity in • End User Software Management (Technology meeting Divisional and Corporate objectives. Sixteen and Distribution) reports were completed and submitted during the • Fraud Risk Assessment (all Divisions) year as follows: • Fraud Control Plan (all Divisions) • State Review of New South Wales (inter Divisional) • IT Control and Security Environment • National Training (Human Resources) (Technology and Distribution) • Sound Stage Post Implementation (Production Resources, Television) Fraud Control • Policies and Procedures (all Divisions) ABC Group Audit has performed a Corporate Fraud • Marketing and Publicity (inter Divisional) Risk Assessment and are updating the Fraud Control • Property Services (Finance and Support Services) Plan to ensure that the Corporation will continue to • Corporate Information 2002 (Board) meet the requirements of the Commonwealth Fraud • New Media and Digital Strategy (New Media Control Guidelines (effective from May 2002). This and Digital Services) exercise involved business evaluations, interviews with • Employee Exit Arrangements (Human Resources) management and staff, completion of questionnaires • Performance Management (Human Resources, and also served as a fraud awareness campaign all Divisions) across the Corporation. • South Australian State Review (State Directors) • Review (State Directors) The Draft Fraud Risk Assessment prepared for the • ABC Cheque Control Review (Finance and ABC by Deloitte Touche Tohmatsu demonstrated that Support Services) the ABC’s Fraud Control procedures were rated as • Accounts Payable (Finance and Support Services) excellent and are in line with better practice. • Production Costing (Production Resources) • ScheduALL (Production Resources) Australian National Audit Office ABC Group Audit continued to build on a close There were 17 reports under discussion at financial working relationship with the ANAO and KPMG year-end: (to whom the ANAO has outsourced external audit • Classic FM (Radio) work). External auditors continued to rely upon • Television Productions (Television) ABC Group Audit reviews.

Appendix 6 - Implementation of Recommendations by the JCPAA and ANAO

Background The Managing Director convenes an ANAO The Board and management of the ABC Implementation Steering Committee on which ABC remain committed to the implementation of all 14 Director Leith Boully directly represents the Board. recommendations of ANAO Performance Audit The Steering Committee meets quarterly to monitor No. 40 of 2001-02. Substantial progress has been progress and discuss in detail, management reports made towards full implementation although resource to the Board. constraints affect the rate of progress in several cases. In doing so, the Corporation is also The ABC appeared before a public hearing of the addressing three related recommendations by JCPAA on 12 August 2002. Preliminary information the Joint Committee on Public Accounts and on the ANAO implementation process appeared in Audit (JCPAA Report No. 393, 2001-02). the ABC Annual Report 2001-02 and the Corporation responded to questions in the Senate Estimates process. 174 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices Appendix 6 - Implementation of Recommendations by the JCPAA and ANAO (continued)

It may be noted that the ABC, as required, programming and content that is appreciated by submitted to the JCPAA on 11 August 2003 a a broad range of communities of interest and need”. detailed response to the Committee’s recommendations Performance is measured through industry-wide and progress report on the ABC’s implementation surveys of audience share of viewing/listening at of the ANAO recommendations. The submission a given time, the size or percentage of the total included all achievements up to and including the audience reached at some time in a given week date of submission. and qualitative research. The ABC Board receives a monthly report on audience research findings However, the ABC Annual Report 2002-03 includes and performance trends. only those implementation achievements made as at 30 June 2003. This annual report of progress is Objective Two, Distinctiveness, addresses the in two parts: requirement to provide programs of ‘specialised 1. Response to the three JCPAA recommendations interest’ - to ‘enable audiences to be informed, 2. Update on the ABC’s progress in implementing educated and engaged with the challenges of each of the 14 ANAO recommendations in Audit contemporary life and with one another, through Report No.40 of 2001-02. distinctive information, cultural and children’s programming and content’. Performance is There is some overlap because the three measured against a broad programming strategy, recommendations of the JCPAA also broadly relate including mix of program genre, and the ABC’s to a number of the 14 ANAO recommendations: distinctive spread and presence of activities • JCPAA Recommendation 1, paragraph 2.17 throughout Australia and internationally. relates to ANAO recommendations 9 and 14 • JCPAA Recommendation 2, paragraph 2.18 relates The ABC Board receives twice-yearly performance to ANAO recommendations 1, 2, 4,11 and 12 reports against these (and other) Corporate Plan • JCPAA Recommendation 3, paragraph 2.31 relates objectives. In the second half of 2003 the ABC is to ANAO recommendations 2, 5, 8, 9, 12 and 13. scheduled to complete a Corporate Plan update for the 2003-06 triennium, which will reflect further Response to the JCPAA improvements in the articulation of measurable Recommendations objectives and strategies.

Recommendation 1, Paragraph 2.17 Audience Research The committee recommends that the Australian Audience research data is readily obtainable from Broadcasting Commission (sic) develop and implement metropolitan media markets. ABC Television, for a process for measuring performance data in urban, example, receives daily audience reports from the regional and rural Australia which provides timely OzTAM survey. But, as the ANAO noted, access and effective information in relation to its fulfilment to surveys of regional and rural audiences is more of Charter obligations. limited. The ABC participates in scheduled regional and rural radio and television ratings surveys with ABC Response: Supported. other broadcasters. But the cost of research imposes a limitation on the amount of research the ABC The ABC utilises a broad range of performance data can undertake alone. It has nonetheless worked to measure its performance against Charter obligations. to increase the range and frequency of It continues to strive for improvement, including with regional research. reference to ANAO recommendations 9 and 14. ABC Local Radio is committed to conducting research Performance information derives from: in all major regional centres over time. Since the • Quantitative and qualitative audience research beginning of 2002, for example, either ratings surveys conducted nationally and/or in specific metropolitan, or focus group research has taken place in about regional and rural areas two-thirds of the ABC’s major regional broadcasting • Direct interaction between ABC media outlets locations around Australia. The ABC selected locations and their communities for focus group research in areas where ratings surveys • Quality assurance processes designed to were not scheduled. ensure that ABC employees comply with required programming standards, administrative practices Feedback from focus groups conducted in 2002 and codes of conduct. resulted in program changes, in particular to the breakfast shifts of regional radio stations around the In relation to JCPAA Recommendation 1: ABC services country. These included an increased focus on local on Television, Radio and New Media offer programs information, less music and refinement of the and content of ‘wide appeal and specialised’ interest, music selection. as required by the Charter. These are reflected in the Objectives and Strategies of the ABC Corporate The tables below outline ABC research in regional Plan 2001-04. and rural areas undertaken between January 2002 and July 2003. They include ratings surveys for radio Objective One, Relevance and Appeal, addresses the and television services as well as qualitative research Charter requirement for ‘wide appeal’ - “to build and commissioned by the ABC. retain audience share and reach through multi-platform Appendices 175 for the year ended 30 June 2003 ABC Annual Report Appendices Appendix 6 - Implementation of Recommendations by the JCPAA and ANAO (continued) ABC Television, Radio and Online: Audience Research in Regional and Rural Australia, January 2002-July 2003

Radio-Regional and Rural Surveys Location Dates Radio Ratings Surveys in Regional Areas: East Gippsland 11-24 Aug 02 Colac 18-31 Aug, 22-28 Sep 02 Horsham 18-31 Aug, 22-28 Sep 02 11-24 Aug, 22-28 Sep 02 Wollongong 3-23 Mar 02, 23 Mar-12 Apr 03 Dubbo 17-30 Nov 02 Hamilton 25 May-7 Jun 03 Warrnambool 25 May-7 Jun 03 4 May-28 Jun 03 Cairns 4 May-28 Jun 03 Townsville 4 May-28 Jun 03 Mackay 4 May-28 Jun 03 Project Specific Research: Classic FM-Qualitative Research Dubbo Aug 02 Triple J-Qualitative Research Albury/Wodonga May-Jun 02 ABC Local Radio-Qualitative Research Wodonga, , Mt. Isa, Cairns, Mackay, Tamworth, Lismore, Geraldton, Bunbury, Renmark and Alice Springs May-Jun 02 ABC Local Radio-Qualitative and Quantitative Research Ballarat May-Jun 03 ABC Local Radio-Qualitative Gold Coast and North and Quantitative Research Coast NSW Jun-Jul 03

Television-Regional and Rural Research Regional TAM: Daily ratings available for the following aggregated markets and Tasmania: Queensland Townsville, Cairns, Rockhampton, Mackay and Maryborough Daily Northern NSW Newcastle, Tamworth/Taree and Northern Rivers (Coffs Harbour/Lismore) Daily Southern NSW Canberra, Wollongong, and Orange/Dubbo/Wagga Daily Victoria Ballarat, Bendigo, Albury, Shepparton, Gippsland Daily All Tasmania Southern Tasmania and Northern Tasmania Daily

Satellite TV Survey 1, 2002* Parts of rural NSW, Victoria, Queensland, SA and NT 18-31 Aug 02

Regional TV surveys: WA 10-23 Mar 02 Riverland/Mt. Gambier 11-24 Aug 02 WA 11-24 Aug 02 Pt Pirie/Broken Hill 18-31 Aug 02

Project related research: Local TV News-Qualitative and Northern and Far Quantitative Research North Queensland Jan-Feb 02 TV-AFL-Quantitative Research Country and Regional NSW, Queensland and the ACT Jul 02

New Media-Regional and Rural Research Online surveys: Austar subscribers survey on interactive television Various 02

*For a breakdown of SatelliteTV survey areas,see http://www.acnielsen.com.au/en/pdf/tv/2001_TV_SurvivalKit_diary.pdf 176 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices Appendix 6 - Implementation of Recommendations by the JCPAA and ANAO (continued)

Direct Interaction with Audiences Newspoll also asks respondents whether the ABC The ABC receives other useful information does a good or poor job in relation to a number of through direct interaction with audiences, especially other Charter obligations: broadcasting programs in relation to radio and online media services. of wide appeal and specialised interest; being Recent examples include: innovative; encouraging and promoting Australian • The Backyard, for example, is an Internet-based arts; broadcasting programs of an educational service that provides a local/regional community nature; reflecting the cultural diversity of the site associated with each of the ABC’s Local Radio Australian community; being distinctively stations across metropolitan and regional Australia. Australian and Thirty staff, including 23 in regional centres, are contributing to national identity; and being efficient continuing to develop what is arguably the most and well managed. distinctive and far-reaching online service for local communities in Australia. It is a source of immediate • ABC Editorial Policies and locally relevant communication with ABC Completed a major review of ABC Editorial audiences. Nationally, Backyard sites attracted more Policies, including the ABC Code of Practice, than 30 million page accesses during 2002-03. which is lodged with the Australian Broadcasting Usage of The Backyard has increased by 175% Authority (ABA). The Editorial Policies incorporate a since December 2001. More than 45% of usage comprehensive range of policies and guidelines for occurred in regional or rural areas (ie outside the journalists and program makers. The Board receive state/territory capital cities). twice yearly reports on the operations of Editorial • ABC Local Radio has introduced a ‘Listeners Club’ Policies to monitor their effectiveness and identify in parts of NSW and the ACT, not only as a further matters that may require updating or revision. point of connection with audiences but also as a mechanism for attracting structured feedback about • Governance Reports local and regional radio services. It is planned to Introduced monthly Governance Reports to the extend the Listeners Club nationally. Board in which individual Executive Directors affirm • Corporately, the ABC organises community events that their Divisions have adhered to all governance around Australia, such as bushfire support concerts requirements (including legislative obligations) in Canberra and Myrtleford, Victoria earlier this year, and/or identify breaches and issues of concern. outside broadcasts and participation in agricultural In the case of Executive Directors in charge of shows. It recently acquired an exhibition trailer that media output or program Divisions, they are required tours the nation to provide a platform for ABC exhibits specifically to address adherence to Editorial Policies, and personalities involved with public events. including matters of independence, accuracy and impartiality. Quality Assurance processes Since the tabling of the ANAO report on ABC corporate • Complaints Management governance, the Corporation has also undertaken work Introduced enhanced complaint handling procedures. relevant both to JCPAA Recommendation 1 and to Since August 2002, all serious complaints received associated ANAO Recommendations 9 and 14. by the ABC have been referred to the Audience and Consumer Affairs unit of ABC Corporate Affairs. These In relation to ANAO Recommendation 9, the ABC has include matters related to factual inaccuracy, lack improved the use of surveys and analysis in reporting of balance, bias or inappropriate content. Audience to the Board on adherence of news and information and Consumer Affairs is independent of ABC program programs to Charter requirements of independence, departments and investigates all written complaints accuracy and impartiality. in relation to alleged breaches of ABC Editorial Policies, Code of Practice or the ABC Charter. Specifically the Corporation: • Newspoll Community Appreciation Survey • Complaints Review Executive Reintroduced an annual Newspoll community Further strengthened the complaints management survey to measure community appreciation of the process by appointing a part-time Complaints ABC in both metropolitan and regional centres. In Review Executive (CRE) to provide an additional 2003, 89% of respondents believed the ABC level of review for complainants. The CRE has provided a valuable service to the community. broad scope to independently review the complaint and the manner in which the complaint was originally Among the Charter requirements included in the dealt with by Audience and Consumer Affairs to survey is that news and information programs determine whether the ABC acted properly. The should be independent and impartial. Respondents CRE operates independently of both the Audience are questioned as to whether key news and and Consumer Affairs unit and program makers; information programs are ‘balanced’ and ‘even- and all CRE findings are reported to the Board. handed’, commonly understood terms that are This additional tier of internal review does not indicators of independence and impartiality. It preclude complainants from seeking external should be noted that ‘accuracy’ is not usefully review via the ABC’s Independent Complaints measured on the basis of audience perception. Review Panel (ICRP) or the ABA. It is more appropriately measured through the identification of demonstrable inaccuracies. Appendices 177 for the year ended 30 June 2003 ABC Annual Report Appendices Appendix 6 - Implementation of Recommendations by the JCPAA and ANAO (continued)

• Public Disclosure The ABC’s Annual Report 2002-03 demonstrates Publication of quarterly summaries of audience explicitly the links between legislative obligations, the contacts and a detailed account of all upheld Corporate Plan and related performance information. complaints on the ABC’s Internet site. ABC Progress of Implementation • Better Practice Risk Management of ANAO Recommendations Scored well above the average of 115 public and Outlined below is implementation progress private sector participants in the 2002 Comcare on each of the 14 ANAO recommendations. Risk Management Benchmarking Survey. The ABC scored Level 3 (‘Advanced’) against all 10 Key Performance Indicators. Recommendation 1-Corporate Plan The ANAO recommends that the ABC’s next This denoted: “an organisation that is continuously Corporate Plan: improving their risk management systems and (a) address the matter of the strategies and policies that processes”. the Corporation will follow to ensure the Board fulfils its duties under s8 as required by the ABC Act; and Together these constitute a comprehensive process for measuring a range of performance data - size and (b) include verifiable efficiency and other targets of share of audiences, community appreciation, audience the expected performance to be achieved during contacts and complaints management - in relation to the life of the Plan. urban, regional and rural Australia. They all serve to provide timely and effective information about the Part (a) ON TRACK-Will be addressed in the fulfilment of the ABC’s Charter obligations. Corporate Plan 2003-06.

It should also be noted that the Board and Part (b) ON TRACK-The Board adopted a streamlined management of the ABC remain committed to set of Corporate Indicators in May 2002 for use in a process of continuous improvement within twice yearly performance reports. Since then further the scope of available funding and resources. work has gone into the development of qualitative performance criteria. These, along with more detailed Divisional Key Performance Indicators that management Recommendation 2, Paragraph 2.18 first reported against in April 2002, will help inform the The committee recommends that the Australian setting of targets in the Corporate Plan 2003-06. Broadcasting Commission (sic), as a matter of priority, develop and implement a process for using performance data to inform Corporate planning. Recommendation 2-Alignment of Corporate Plan and PBS ABC Response: Supported. The ANAO recommends that, in order to streamline the planning process and improve the The Corporation already uses performance data to information available to Parliament when reviewing inform corporate planning. However it acknowledges the appropriation proposed for the ABC, future PBSs the need to continue to improve the planning process. align more closely with the ABC’s Corporate Plan. The structure and approach of the forthcoming ABC Corporate Plan 2003-06 will enable such improvement to build on the work of the 2001-04 Plan (which the ACHIEVED-The Corporate Plan 2001-04 and ANAO found to be ‘a significant improvement’ in Portfolio Budget Statements (PBS) 2002-03 were which the ‘ABC’s strategic priorities are clearly more brought into alignment. Alignment will be maintained thoroughly articulated ... than they were in the past’ in the development of the Corporate Plan 2003-06. (ANAO page 69).

Preparation for the new Corporate Plan includes: Recommendation 3-IT Strategy reference to performance information relating to the The ANAO recommends that, in order to realise a 2001-04 period in setting new targets for 2003-06; range of business and accountability benefits from and a review of key result areas to ensure they its IT platform: adequately reflect the requirements of the ABC Act. (a) that the objectives of individual IT projects are aligned with the strategic direction of the Corporation; and The ABC Board will consider the Corporate Plan 2003-06 for final approval by December 2003. (b) consideration is given in the IT strategic plan to the acquisition of a suitable capability to capture and report on performance information relevant to the Recommendation 3, Paragraph 2.31 ABC’s new Corporate Plan. The Committee recommends that the Australian Broadcasting Commission (sic) specifically report Part (a) NOT YET ACHIEVED-At the time of responding on its performance against Charter obligations in to the ANAO, the ABC noted that integrated strategic its annual report to Parliament. development was well advanced within the Corporation through the development of a new IT Strategic Plan. ABC Response: Supported. 178 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices Appendix 6 - Implementation of Recommendations by the JCPAA and ANAO (continued)

The Corporation’s Capital Plan provides for limited ACHIEVED-through a number of related changes to investment in IT infrastructure in accordance with the governance process, introduced since the ANAO corporate objectives. But executive management has completed its fieldwork investigation at the ABC. still not finalised agreement on a long term IT strategy. Each Divisional Executive Director is required to provide This delay arose, in significant part due to uncertainty a monthly Governance Report to the Board in which over the availability of budgets in the 2003-06 funding he/she affirms that all legislative and governance triennium. The Managing Director has taken action to obligations have been met and/or identifies any re-focus the ABC’s technology strategy function through breaches of policy or issues of concern. The a proposed re-alignment of management and management of audience contacts and complaints operational responsibilities. is now coordinated through the Corporate Affairs Division, which results in a consistent approach to Work on development of an IT strategic plan will the evaluation and response to complaints. The recommence following the ABC Board’s approval complaints process includes the function of the of the 2003-04 Budget Strategy. Complaints Review Executive, a management role operating independent of program departments, Part (b) NOT YET ACHIEVED-See Part (a), above. which provides thorough and timely response to significant complaints. These processes relate to ABC Editorial Policies, which cover legislated requirements Recommendation 4-Schedule Management including independence, accuracy and impartiality. To improve decision-making in schedule management Moreover Divisional managements continue to deliver and enable better measurement and reporting of staff training in Editorial Policies, initiated following achievement against Charter obligations, the ANAO completion of a major policies review in 2002. recommends that the ABC: (a) integrate financial information and performance Furthermore the ABC Board has decided to formally information at the planning phase of schedule review the processes and performance of governance management; activities twice each year. This regular review will help enable Board Directors to make a specific (b) improve the specification of program objectives, assurance to Parliament that they have been fully including setting qualitative and quantitative targets able to discharge their legislative obligations in relation directed at higher standards of performance, including to the independence, accuracy and impartiality of increased reach and share; and news and information programming.

(c) make better use of time series information and information about the behaviour and attitude of Recommendation 6-Broadcasting Standards audiences and those who do not use ABC services, The ANAO recommends that, in order to reduce including time use analysis information. confusion and improve consistency and the clarity of documentation, the ABC produce a single statement Part (a) ACHIEVED-A review by ABC Group Audit of the required broadcasting standards, for use both (accountable to the Audit Committee of the within the ABC and for the purposes of notification ABC Board) confirms that Television, Radio and New to the ABA of the Code of Practice required under Media and Digital Services satisfy this requirement the ABC Act. (although further attention will be given to improve the consistency of financial information provided in Radio PARTIALLY ACHIEVED-The Board adopted a commissioning documents). major revision of ABC Editorial Policies in August 2002, which included modifications to improve Part (b) ACHIEVED-ABC Group Audit confirms the consistency between broadcasting standards that Television, Radio and New Media and Digital required of the ABC and for the purposes of notification Services satisfy this requirement. to the ABA for matters relating to the ABC’s Code of Practice. The Board advised the ANAO that the audit Part (c) ACHIEVED-ABC Group Audit confirms findings would be taken account of in the next review that Television, Radio and New Media and Digital of the Editorial Policies, which is also intended to Services satisfy this requirement. consider the separation of policies from guidelines within the document.

Recommendation 5-Editorial Policies The Board has asked for a periodic ‘stock take’ of The ANAO recommends that, in order to improve the existing Editorial Policies to evaluate the process reporting on the achievement of programming of implementation and determine whether significant standards that have legislative force - independence, issues need to be addressed. This information will accuracy and impartiality - and to assist ABC personnel next be provided to the Board in February 2004, have a clearer understanding of what such standards at which time a recommendation will be made in mean in practice, the ABC develop appropriate relation to updating the content and presentation reporting methodologies and arrangements that of Editorial Policies. clearly differentiate the legislated standards from the other ABC editorial standards. Appendices 179 for the year ended 30 June 2003 ABC Annual Report Appendices Appendix 6 - Implementation of Recommendations by the JCPAA and ANAO (continued)

Recommendation 7-News and Information The ANAO recommends that, in order to strengthen In line with the ABC’s commitment to better practice existing editorial arrangements, the ABC clarify and continuous improvement, the Board has asked the following: management to develop further qualitative research and (a) the differences between news and current affairs longitudinal analysis of these program quality reviews. as generic program titles and news and current affairs as specific programs produced by the News and Current Affairs Division; Recommendation 9-Surveys of Accuracy, Impartiality and Independence (b) the status of “information” programs and the The ANAO recommends that, to enable the Board applicability of the Editorial Policies to them; and to assure itself that the ABC is delivering a news and information service that is independent, accurate (c) responsibility for reporting within the Corporation and impartial, the material regularly presented to the about the independence, accuracy and impartiality Board on the basis of audience feedback be improved of the ABC’s information programs. by addressing the issues of independence, accuracy and impartiality which should be supported by Part (a) ACHIEVED-The revised Editorial Policies appropriate statistical surveys or other analysis. provide full clarity. ACHIEVED, WITH QUALIFICATION-through the Part (b) ACHIEVED-The revised Editorial Policies reintroduction of the annual Newspoll survey and include sections specific to News and Current provision of regular statistical analysis to the Board. Affairs and to other information programs. The perception of balance and even-handedness in relation to News and Current Affairs reportage is tested Part (c) ACHIEVED, and subject to ongoing refinement, in the Newspoll survey, representing performance through monthly Governance Reports to the Board, indicators of independence and accuracy. Balance, improvements to the complaints management bias and impartiality are questioned in relation to ABC processes and related revisions to the Editorial News Online. It should be noted that, when responding Policies to provide greater clarity. to the commonly understood notions of balance and even-handedness, people provide an indicator of impartiality and independence. Arguably these are Recommendation 8-Program Quality Reviews more understandable and relevant concepts for people The ANAO recommends that, in order that the Board than being asked whether they consider the ABC to is more able to assure itself and Parliament about the be ‘independent’. achievement of legislative (not the Charter) requirements for the ABC’s news and information programs, The legislative responsibility for news and information the ABC: programs to be accurate is not usefully measured on (a) extend the current system of quality review to the basis of audience perception. It is more appropriately include an assessment of the Charter requirements measured though the identification of demonstrable of independence, accuracy and impartiality and use inaccuracies. the data to generate appropriate reports to the Board on the achievement of these requirements; and The Corporate Affairs Division provides regular statistical reports on audience contacts including, specifically, (b) apply a similar extended system of quality review complaints received and findings made as to to ABC current affairs and information programs, whether they constitute upheld breaches of ABC including information programs produced outside Editorial Policies. the News and Current Affairs Division. In line with the ABC’s commitment to better practice Part (a) ACHIEVED-the established process of formal and continuous improvement, the Board has asked reviews of ABC News programs was amended to management to examine other ways in which such explicitly address issues of independence, accuracy work may be supplemented. and impartiality.

Part (b) ACHIEVED, WITH QUALIFICATION-since Recommendation 10- the beginning of 2003, these reviews have extended Service Level Agreements progressively to include ABC Current Affairs programs. The ANAO recommends that, in order to assist the Since June 2003, the News and Current Affairs monitoring of the effectiveness of the inter-divisional Division reports on program reviews within its monthly service arrangements for news and current affairs: Governance Report to the Board. Any breaches of (a) the ABC progress without delay the conclusion of Editorial Policies, including the legislative requirements the service agreements between the News and Current of independence, accuracy and impartiality, are Affairs Division and the three output divisions; and detailed. Information programs produced within the Radio and New Media and Digital Services (b) the service agreements be subject to an evaluation Divisions are reviewed against adherence to Editorial process each year. Policies with any identified breaches also reported within the appropriate Governance Report to the Board. 180 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices Appendix 6 - Implementation of Recommendations by the JCPAA and ANAO (continued)

Part (a) PARTIALLY ACHIEVED-at 30 June 2003, Part (a) ON TRACK - It is proposed that the full implementation was imminent of Service Level Corporate Plan 2003-06 will address issues of Act Agreements and administrative arrangements to and Charter responsibilities. Appropriate language govern relationships between the Divisions. (Note: is reflected in the Portfolio Budget Statements. the ABC subsequently confirmed the implementation The ABC’s Annual Report 2002-03 demonstrates of this recommendation in its formal response to the explicitly the links between legislative obligations, Joint Committee on Public Accounts and Audit on the Corporate Plan and related performance 11 August 2003.) information.

Part (b) ON TRACK-See Part (a), above. Part (b) ACHIEVED-through the annual Newspoll survey. Recommendation 11-Alignment of Internal and External Reporting Requirements Recommendation 13-Audience The ANAO recommends that the ABC: Analysis and Strategies (a) align its internal performance measuring, targeting The ANAO recommends that the ABC: and reporting framework with the external performance (a) publish in its Annual Report analyses of audience reporting requirements of the outcome, outputs-based reach and share for radio, television and on-line; and system of accrual budgeting and accounting; and (b) include strategies in the Corporate Plan (and where (b) refine its management information systems appropriate, the PBS) to address trends disclosed in to incorporate both financial and non-financial the analyses of audience reach and share and report information using this framework. the results of the strategies in its Annual Report.

Part (a) PARTIALLY ACHIEVED-The twice yearly Part (a) ACHIEVED-The ABC routinely reports Corporate Indicators report to the Board includes fully on reach and share within its Annual Report. attributed/outputs-based financial data. Work continues to monitor and review the processes of attribution Part (b) ON TRACK-A range of audience trend and the format of information to ensure the integrity information has been prepared by Corporate of the data. Planning and Governance, in conjunction with Audience Research, which has been designed to Part (b) NOT YET ACHIEVED-Where individual inform strategic decisions for the Corporate Plan projects allow, management information systems 2003-06. It is anticipated that strategies within the are incorporating both financial and non-financial Corporate Plan will address the findings, which can information. However, funding constraints limit be reported against in the Annual Report 2003-04. the Corporation’s ability to fully implement this recommendation in the foreseeable future. This will be brought to the attention of the ANAO when Recommendation 14-Audience Research its returns for its follow-up review later in 2003. in Regional and Rural Australia The ANAO recommends that, in view of the ABC’s responsibility to broadcast to all Australians Recommendation 12- the ABC adopt cost effective strategies to assess Performance Information ABC performance in relation to the whole of the The ANAO recommends that, in order for Parliament Australian population, especially the population of and the public to readily assure themselves that ABC regional and rural areas outside the main programming adequately meets the ABC’s Charter, population centers. the ABC: (a) publish specific information of adequate detail ACHIEVED-Please refer to audience research and of sufficient quality relating to the Charter in the information provided above in response to JCPAA Corporate Plan, the Portfolio Budget Statement and recommendation 1, paragraph 2.7. the Annual Report; and

(b) publish expert research on a periodic basis (say every five years) reporting findings about the extent to which ABC programming meets the Charter together with the outcomes of surveys of consumer and audience satisfaction with ABC programming. Appendices 181 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 7 - ABC Enterprises Tax Equivalent Calculation

ABC Enterprises tax equivalents for the year ended Payroll Tax has been calculated for ABC Enterprises 30 June 2003 (all figures in $000s) staff payroll and benefits at the New South Wales State Payroll Tax rate of 6.0% after deduction of the threshold. Company Tax 3 092.72 Payroll Tax 700.80 Stamp Duty has been calculated on lease contracts Stamp Duty 21.00 for Retail outlets entered into during the financial year Total Tax Equivalent 3 814.52 at the New South Wales rate of 35c per $100.

Company Tax The above calculations reflects the impact of Company Income Tax and other taxes on the trading results of Current Year Taxable Income 10 425.40 ABC Enterprises as if it were a tax paying entity. Taxed at 30% 3 127.62 Less Foreign Tax Credits -34.90 The Income Tax Assessment Act has been utilised as Tax Equivalence 3 092.72 one of the inputs forming the basis of the indicative Tax Equivalent calculation.

Appendix 8 - Consultants

Expenditure on consultants in 2002-03 was $1 258 215, a decrease of $936 617 over the previous year. $ $ Corporate Affairs 43 712 Finance and Support Services 439 981 Television 152 190 ABC Asia Pacific 77 731 News and Current Affairs 33 438 Content Rights Management 38 796 Production Resources 26 631 New Media and Digital Services 23 089 Human Resources 209 462 State Directors 8 500 Technology and Distribution 204 685 Total 1 258 215

Appendix 9 - Reports Required Under s.80 of the ABC Act

Section 80 of the ABC Act requires the Corporation Recovery (Finance Circular 2002/02). ABC response: to report on a number of particular matters: There are no ABC activities that could be classified as • Particulars of each broadcast by the Corporation material or ongoing activities within the framework of during the year to which the report relates pursuant the Cost Recovery Guidelines for Information and to a direction by the Minister under subsection Regulatory Agencies. If such cost recoveries are 78(1) - No such directions were received during identified in the future, consideration will be given the year. to application of the Guidelines. • Particulars of any broadcast by the Corporation during that year pursuant to a direction by the • particulars of any gift, devise or bequest accepted Minister otherwise than under this Act - No such by the Corporation during that year - The Corporation directions were received during the year. received no gifts or donations within the meaning • Particulars of any direction not to broadcast matter of section 80 of the Act. that was given to the Corporation during that year • particulars of any advice received by the Board by the Minister otherwise than under this Act - No during that year from the ABC Advisory Council - such directions were received during the year. see Appendix 17 (page 187). • Particulars of any request made to the Board by the Minister during that year under subsection 8(2) Other reporting requirement under Section 80 and the action (if any) taken by the Board in respect of the ABC Act are included as follows: of the request - - codes of practice developed under subsection 8(1) - see Appendix 20 (page 192). Letter from the Minister 17 July 2002 regarding - corporate plan performance summary - see application of general Government policy on Foreign Corporate Plan Summary (page 43) and Exchange Risk Management (Finance Circular 2002/01). Performance Against ABC Corporate Plan ABC response: The Board considered the Minister’s 2001-04 (page 108). notification. The Corporation has requested exemption - activities under subsection 25A - see from the general policy and that it be permitted to Financial Statements (page 160). continue to enter into external hedging transactions in - particulars of significant changes of accordance with the Board’s foreign exchange policy. transmission coverage and quality - see Technology and Distribution (page 98) and Outcomes 2 Letter from the Minister 12 May 2003 regarding and 3 of Outcomes and Outputs (page 123). application of general Government policy on Cost 182 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 10 - Other Required Reports

Discretionary Grants entities to determine whether published financial The ABC does not administer any discretionary statements and audit reports agreed in all respects grants and has not made any discretionary grants with those that had been certified by the Chief in 2002-03. Executive or governing body and the Auditor-General or his delegate. The report noted two ‘insignificant’ text Indemnities and Insurance errors in relation to the ABC; remedial action was taken. Premiums for Officers The ABC acquires professional indemnity insurance Closing the Books (Audit Report No.60, 2002-03, and other appropriate insurances under Comcover tabled 27 June 2003), an ANAO review of accounting including a Directors’ and Officers’ Liability on terms processes and reporting for month and year-end, and conditions which are consistent with provisions conducted at the request of the Public Accounts of the Commonwealth Authorities and Companies Committee. The report found that the ABC was one Act 1997. of the best agencies reviewed and has a strong control framework, leading to the highest rating of ‘very good’ Judicial Decisions across all close the books activities. and Reviews by Outside Bodies The Australian National Audit Office (ANAO) conducted The ANAO Digital Phase One Review has yet four reviews involving the ABC. Benchmarking The to be tabled. Internal Audit Function Follow On Report (Audit Report No.13, 2002-03, tabled 23 October 2002), a The Australian Tax Office (ATO) reviewed the ABC’s follow-on study from ANAO Report No.14 of 2000-01, GST compliance. Its report, Compliance Activity Report benchmarked the internal audit function of public For Internal Control and Systems Mapping, endorsed sector agencies against international equivalents. The on 26 May 2003, concluded that adequate internal report found that ABC’s internal audit is in line with best controls exist throughout the ABC’s accounting and practice, comparing favourably against other information technology areas involved in Business Commonwealth agencies. Activity Statement preparation.

Reporting of Financial Statements and Audit Reports Matters referred to the Australian Broadcasting in Annual Reports Review (Audit Report No. 45, Authority for review are noted in the ABC 2002-03, tabled 4 June 2003) reviewed 117 reporting Audiences section (page 34).

Appendix 11 - Advertising and Market Research

Expenditure on market research and advertising for 2002-03 2001-02 the year was $8 865 274, an increase of $1 313 424 $$ on the previous year. Advertising 5 296 680 4 845 703 Market Research 3 568 594 2 706 147 The Corporation utilises advertising agencies and Total 8 865 274 7 551 850 market research organisations predominately to promote Enterprises and Television programming.

Appendix 12 - Occupational Health and Safety

Occupational Health and Safety (OH&S) is the legal outcomes. HSRs and H&S Committees have statutory and moral responsibility of all; from the Board and roles under the Occupational Health and Safety Executive Directors through to every ABC employee (Commonwealth Employment) Act 1991 (‘the Act’). and manager, as well as all contractors to the ABC. It extends to all visitors to ABC sites Australia-wide. A vital component is consultation with ABC employees. It requires the ABC to manage its workplace risks In addition to roles and structures above, consultation in a systematic way. also occurs through various Enterprise Agreements, particularly in relation to ongoing workplace and To operate effectively, OH&S requires accurate systems changes. data and professional information to guide choices in establishing safe sites and systems of work to Developments manage risks. It also requires supervision and adequate The ABC now has a Smoke Free Workplace policy training. It is driven by pro-active management activity, that totally bans smoking from all work locations that ongoing accountability and the voluntary work of 71 the ABC owns or controls. elected Health and Safety Representatives (HSRs), as well as the state-based Health and Safety (H&S) In response to SARS, an action plan was initiated Committees to monitor and drive positive OH&S and managed in the early part of 2003. Appendices 183 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 12 - Occupational Health and Safety (continued) Developments (continued) Statistics 2002-03 ABC Human Resources developed a strategy During the year 164 OH&S-related incidents were to combat the rising incidence and costs associated reported (191 in 2001-02), 39 of which were notified with Occupational Overuse Syndrome (OOS), achieving to Comcare, the ABC’s regulator. There were 110 a substantial reduction in the cost to the ABC of OOS (123 in 2001-02) accepted claims for workers’ claims. Further work on this strategy will be undertaken compensation that had a date of injury falling into through 2003-04. OOS remains the ABC’s highest the 2002-03 ‘experience year’. The total costs-to-date cost claims category, making up 34% of the ABC’s of these claims is approximately $434 000 and they total workers’ compensation claims costs. Mouse have a total estimated cost of $1.89 million. and keyboard usage associated with computers account for 91% of the 2002-03 Occupational During the year, approximately 215 individual Overuse injuries in the ABC. This is understandable ergonomic workstation assessments were given the increasing use of computer systems conducted nationally. across all program making operations, including online services. Accidents, Dangerous Occurrences and Investigations As a response to the rising costs associated There were 39 incidents notified to Comcare under with workers compensation injuries across all s.68 of the Act (42 in 2001-02), including the Commonwealth Government agencies, premiums death of camera operator Paul Moran, who have risen approximately 43% for the ABC in was killed while covering the war in Iraq. 2003-04. The ABC performed better than the Commonwealth average in injuries and associated There was also a lengthy hospitalisation of an costs, and received a bonus refund of part of the employee following a generator accident at ABC compensation for its performance in 2001-02. Elsternwick television station in . This accident reinforced the need for a comprehensive In 2002, the ABC invited Comcare to audit three and active ‘whole of life’ plant management system ABC Divisions in three States. The report provided in the ABC. by Comcare has led to the ABC embarking upon a project to develop a systematic approach to controlling The ABC was issued with a ‘Do Not Disturb Notice’ the substantial number of hazards that exist in the under s.45 of the Act for the Scenery Workshop at wide variety of ABC workplaces including Television Gore Hill, Sydney, to allow the investigation of an and Radio ‘on location’ work arrangements; mechanical, explosion and fire in the dust extraction system of the scenery and technical work shops; edit booths and workshop. Following the investigation, the ABC was studios; and offices. The proposed adoption by the issued with an ‘Improvement Notice’ under s.47 Divisions of a systematic approach to hazard control of the Act requiring the implementation of a risk will allow more active injury and illness prevention management program for all items of plant and within the Divisions. It will include online tools such as work processes for that workshop. an incident management data base and a learning tool for managers and staff. The most important These notices have encouraged the ABC to take initiative will be to increase levels of OH&S training a comprehensive approach to hazard control in the and awareness in the workplace. The improvement to design and development stage of the building of two the ABC’s OH&S management system will be phased new workshops at Gore Hill and in their associated appropriately over the next three financial years in the safe work procedures. Expert consultants have been context of available resources. engaged by Production Resources to guide the ABC in the process. It is proposed that comprehensive risk A comprehensive training plan has been initiated for all assessments of other workshops throughout the ABC HSRs and H&S Committee members - over 100 staff, will be made to ensure that systematic hazard controls including those representing the regional stations. The are in place to minimise risks. ABC’s accredited HSR Training package is being reviewed and updated in line with Comcare’s request. Rehabilitation When injuries do occur, ABC Compensation The proposed purchase and development of an online and Rehabilitation Management continues to: incident reporting system and data base has been 1. Expedite access of employees to necessary slowed by a lack of funding. The system will enable services and support easier data collection, data analysis and dissemination 2. Promote appropriate management of claims of information to relevant parties. This is expected 3. Promote early and durable ‘return to work’ to contribute to creating a safer work place and over outcomes through the implementation of time, lower the rapidly-increasing cost of workers rehabilitation programs compensation and public liability claims and 4. Collect and analyse incident data to identify premiums. ABC Human Resources is looking trends within the workplace to share a multi-functional system with a number 5. Control claims costs through the implementation of other Divisions. of ‘return to work’ programs to reduce ‘lost time’.

The ABC is reviewing its ‘Work-Life’ policies These activities seek to contribute to the reduction and approaches. in claims costs and future injuries in the ABC and to improve the quality of life for injured ABC employees. 184 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 13 - Commonwealth Disability Strategy

Compliance with Performance During the year the ABC participated in a forum Reporting Framework conducted by the Disability Studies and Research The ABC is required to report on its performance in Institute to consider a new research initiative aimed meeting the Commonwealth Disability Strategy under at developing and implementing strategies to improve two of the designated core government roles of the inclusion of people with disabilities in Australian Employer and Provider. media practice, including as audience, producers, participants and subjects. Employer Employment policies, procedures and practices The ABC is a member organisation of Employers comply with the requirements of the Disability Making A Difference, the Australian employers’ network Discrimination Act 1992. on increasing disability employment opportunities and awareness. The ABC Disability Action Plan includes strategies for recruitment, selection, training, development and Recruitment information for potential job support. It forms part of the new Equity and Diversity applicants is available in accessible formats Management Plan (EDMP) which was developed during on request. the year to cover the period 2003-06. Strategies included in the EDMP are linked to the Corporation’s Accessible formats are available for potential job divisional plans and retain the target of five per cent applicants and have been provided during the year by representation of staff with disabilities of the mail, fax, email and online on request. The turnaround total workforce. for responding to accessible format requests is usually the same as for other requests. Advertisements have During the year a new Equal Employment Opportunity also been included on the Internet. data collection form was developed with the section on disability updated to include a broad definition of The ABC’s central recruitment group has not received disability. It is hoped that staff with disabilities will any requests for alternate formats for applicants with respond positively and that the record of representation disabilities other than via the range of formats available. will be more accurately reflected in an increase from the 2002 ratio of 2.1 per cent. Agency recruiters and managers apply the principle of ‘reasonable adjustment’. The ABC’s Equity and Diversity Policy includes references to people with disabilities and the ABC Information on the principles of reasonable adjustment has a general policy for access and equity for people has been provided to managers and those responsible with disabilities. Recruitment and selection guidelines for recruitment. Both training and information have advise on selection processes, merit selection, been provided to ABC State Human Resources and avoidance of stereotyping, assumptions and Managers and health and safety representatives discrimination. regarding reasonable adjustment. The revised Equal Employment Opportunity data collection form now The ABC’s Workplace Values and Code of Conduct includes a question about individual staff needs and embraces the principles of promoting and valuing adjustments in the workplace for staff with disabilities. diversity and demonstrating fairness, equity and professional behaviour with reference to disability Training and development programs consider discrimination. the needs of staff with disabilities.

Relevant plans, policies and guidelines are available The ABC’s Disability Action Plan includes strategies to staff on the ABC’s intranet site. on training, development and support. The ABC through its performance management system ensures Improvements for access for both employees and that all staff, including people with disabilities, have visitors with disabilities have been undertaken around their training needs identified and addressed. The Australia during the past year: Bundaberg, Queensland, ABC is a Registered Training Organisation which has provided accessible entry for people with disabilities; requires that standards are met for ensuring Canberra has installed ramps, lift, accessible toilets inclusiveness of training and assessment for and car parking in its refurbished facility; people with disabilities. ABC Building Services provided accessible car parking and general access; has been consulted about the need for training Wagin, , an accessible toilet; Ballarat, rooms and facilities to be accessible. Victoria, both toilet and access; and Nowra, New South Wales, has a new facility with accessible entry Training and development programs include and toilets. information on disability issues as they relate to the content of the program. A Braille copy of the revised Editorial Policies was provided to a staff member with a disability. The Human Resources State Managers conference agenda included sessions on diversity and discrimination including information and discussion on disability issues. Staff induction information includes the ABC’s workplace diversity and harassment discrimination policies. Appendices 185 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 13 - Commonwealth Disability Strategy (continued)

ABC journalists and program makers have received The ABC has several mechanisms in place, including a copy of the publication You Can Make a Difference, a Code of Practice, Service Commitment, and Editorial which promotes understanding of the issues Policies. Editorial Policies cover program standards and consideration of the portrayal of people on portrayal, discrimination and stereotypes, including with disabilities. reference to accessibility and people with disabilities.

Training courses on discrimination, harassment and The ABC Advisory Council makes recommendations bullying, including references to disability issues have to the ABC Board on programming issues and holds been developed for delivery during 2003-04. small group consultations to obtain community views on ABC programs and services. Members of the Complaints/grievance mechanism, including Council include people with disabilities. access to external mechanisms, in place to address issues and concerns raised by staff. Providers have an established service charter that specifies the roles of the provider and consumer The revised ABC Prevention of Workplace and service standards which address accessibility Discrimination, Harassment and Bullying Policy for people with disabilities. explains what discrimination, harassment and bullying mean, responsibilities of management and staff, informal A statement of what audiences and customers can and formal complaint resolution, access to external expect in their dealings with the ABC is incorporated complaints mechanisms and the appointment and role in the Service Commitment. Access for people with of workplace harassment contact officers. Contact disabilities is provided through captioning, accessible officers receive specific training when appointed. television and websites. Guidelines have been developed specifically to make ABC Television services Posters are updated regularly with the names of more accessible for people who are blind or have a contact officers for each state and the Human visual impairment or limited reading comprehension. Resources intranet site includes the harassment policy and employment agreements. Complaints/grievance mechanism, including access to external mechanisms, in place to address issues The ABC’s employment agreements include and concerns raised about performance. provisions for consultation and settlement of individual grievances and other disputes and the The ABC’s Editorial Policies, Code of Practice and performance management system has provision Service Commitment include extensive guidelines for for appeals. dealing with program complaints and the range of methods of lodging complaints. The guidelines include A widely publicised professional counselling service the option for people who are not satisfied with the for staff and their families is provided through the ABC’s response to a complaint about a Code of ABC Employee Assistance Program. Practice issue to refer their complaint to an independent body, the Australian Broadcasting Authority. There is Provider a TTY facility available for the purpose of contacting Providers have established mechanisms the ABC about services and programs. for quality improvement and assurance.

Appendix 14 - Performance Pay

The ABC introduced a new executive reward ABC Shops Performance Pay scheme in 2002-03. Seventy-four ABC senior Fifty-three ABC Retail employees received executives received bonuses totalling $400 000, bonuses totalling $177 625, an average of an average of $5 400 per senior executive. $3 351.40 per employee. 186 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 15 - Staff Profile

Total ABC Staff Strength, June 2003

DIVISION ACT NSW NT O’seas Qld SA Tas Vic WA Total %

Content Rights Management 2.80 118.97 3.00 4.00 9.59 4.00 25.63 4.58 172.57 3.99 Corporate Affairs 2.00 36.55 1.00 39.55 0.92 Development 1.00 11.02 1.00 3.00 2.00 3.00 1.00 22.02 0.51 Enterprises 3.46 133.17 2.06 14.43 7.17 2.39 18.29 10.20 191.17 4.42 Finance and Support Services 1.41 132.54 3.00 10.51 33.94 9.55 27.28 9.50 227.73 5.27 Human Resources 1.00 52.11 1.00 5.00 29.31 2.00 9.30 4.37 104.08 2.41 International Broadcasting 1.00 8.60 78.77 88.37 2.04 New Media and Digital Services 60.41 18.50 3.00 23.56 1.00 106.47 2.46 News and Current Affairs 39.13 306.52 29.30 25.00 110.14 56.34 41.76 92.34 65.72 766.24 17.73 Production Resources 57.53 446.03 37.53 66.64 104.36 64.00 252.99 64.92 1 094.01 25.32 Radio 27.49 354.26 31.80 113.97 87.50 39.32 147.54 75.44 877.33 20.30 State and Territory Directors 3.00 4.00 2.00 2.00 2.00 2.00 2.00 2.53 19.53 0.45 Technology and Distribution 14.23 256.47 11.00 28.58 25.00 26.02 56.61 30.67 448.58 10.38 Television 1.15 120.04 1.80 3.30 7.47 3.00 22.54 4.13 163.41 3.78

Total 155.21 2 040.68 123.49 25.00 380.07 368.67 194.04 759.84 274.05 4 321.06 100.00 % 3.59 47.23 2.86 0.58 8.80 8.53 4.49 17.58 6.34 100.00

Notes: 1. Values in full-time equivalents. 2. Statistics current as at 29 June 2003. 3. Attribution of staffing statistics based on cost centre and Divisional structures as at 29 June 2003.

Gender breakdown Head Count % Female 2 361 47.12 Male 2 650 52.88 Total 5 011 100.00

Appendix 16 - Ecologically Sustainable Development and Environmental Performance

The ABC is in the process of ensuring full In September 2002, the ABC submitted its Annual compliance with the requirements of s.516A Energy Consumption Report to the Department of of the Environment Protection and Biodiversity Industry, Tourism and Resources. The report indicated Conservation Act 1999. a marginal downward trend in energy consumption. In the same month, the ABC presented its National On 7 February 2003, the ABC advised the Environment Protection Measures (NEMP) report to Department of Environment and Heritage, the Environmental Protection and Heritage Council, Environment Australia that it had commenced which has assessed the ABC as a low risk agency. a process of developing and implementing an Environmental Management System (EMS), Work is underway to ensure that the ABC is compliant and that a consultant had been engaged to with the Australian Communications Authority’s (ACA) undertake an initial environmental review new Licence Conditions for licence holders of Apparatus and prepare a strategic management plan. and Spectrum licences, which include provision relating to acceptable levels of electromagnetic radiation. The The Corporation’s EMS will initially be limited to the ABC holds a number of apparatus licences for specific ABC Ultimo Centre, Sydney, which is a major site pieces of radiofrequency-emitting equipment such typifying most ABC activities. The intention is that as Electronic News Gathering and Satellite News achievable environmental targets for the Ultimo Gathering equipment, links for Outside Broadcast Centre will be in place by December 2003. vans, studio-to-transmitter links, IT data links, Appendices 187 for the year ended 30 June 2003 ABC Annual Report Appendices Appendix 16 - Ecologically Sustainable Development and Environmental Performance (continued) microwave and mobile communications links as Work at Heights and Tower Rescue and Safety. An well as to the broadcast transmitters owned and Occupational Health and Safety (OH&S) assessment operated by Broadcast Australia. of each capital city site has been conducted to identify key OH&S hazards in technical areas of the ABC and The ABC has adopted a policy for ensuring that develop risk control measures for technical facilities excess broadcast equipment is disposed of as across Australia. part of the roll-out of new digital technology. The Corporation is currently developing its An extensive round of occupational health and safety Corporate Plan 2003-06, which will include related training has been conducted during the last explicit performance targets based on principles two financial years. This training has ranged from of Ecologically Sustainable Development. First Aid courses for staff in technical areas to Safe

Appendix 17 - ABC Advisory Council

Members Deborah Klika (Convenor) Anita Turner Rosemary Champion (until 31 December 2002) Sascha Walkley Lorna Condie (until 31 December 2002) Phil Wood Nicholas Moraitis (until 31 December 2002) Glyn Parry Francesca Beddie (until 31 December 2002) Commander Simon Andrews (from 1 January 2003) Sir John Yocklunn Keith Smith (from 1 January 2003) Carole Miller OAM Beverly Smallwood (from 1 January 2003) Jeff Heath Professor Michael Burgess (from 1 January 2003)

Summary of Recommendations, Responses and Commendations 2002-03

Program Topic Addressee Response

WA Local Radio Opportunity for ABC Local Radio Director Radio Radio has been considering R1/2/02 with closure of Western Australia impact of 6NR closure and Curtin University radio station. continues to review situation.

Program Guide Need to keep Online program Director New Online uses best information Online guide up to date Media and Digital available from ABC scheduling R2/2/02 Services database. Not always aware when schedules change. However, will monitor performance.

Youth Logo Commends Fly and would like Director New Division actively exploring ways R3/2/02 to see this initiative for young Media and Digital to present to youth audience and people extended and promoted. Services researching youth interests and Suggests dedicated youth logo. perceptions of ABC through focus groups and surveys.

Youth Logo That ABC consider launching a Director New Branding and logo strategy Competition competition to design a youth Media and Digital currently being reviewed. Also R4/2/02 logo. Service marketing Learn Online to schools.

Youth Programs Consider concept of occasional Director Television Australia Talks series ended after in Regions TV programs involving young eleven episodes. It was extremely R5/2/02 people in Australia Talks style expensive to produce and Division in regional areas. decided on more cost effective and efficient ways to increase content for regional and youth audiences. There are many programs being developed with regional and youth themes and involving regional input and productions. 188 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 17 - ABC Advisory Council (continued)

Summary of Recommendations, Responses and Commendations 2002-03 (continued) Program Topic Addressee Response

Foreign Need for greater analysis and in Director News The program’s brief is to be of Correspondent depth coverage of issues from and Current broad interest and seek a deeper R6/2/02 a wider perspective. Affairs understanding of international affairs. Generally it meets this goal.

Foreign Postcards from Foreign Director News and Views noted. Correspondent Correspondent could be used Current Affairs Postcards as ‘fillers’ between programs. R7/2/02

Marketing Online should market to key Director New Division promotes ABC Online to R8/2/02 organisations to increase Media and Digital schools and libraries and has awareness and interaction Services quarterly mail outs to update with ABC Online services. information. Information is also sent to a number of other com- munity groups.

Corporate Watch Suggests possibility of program Director Television Suggestion welcome and Program like Media Watch which looks at Television will consider developing R9/2/02 Corporate Australia. program addressing issues of corporate activity separate from its other business programs.

Australia All Over Some listeners feel Director Radio ABC Local Radio has been R10/2/02 Australia All Over is becoming reviewing Australia All Over to a little condescending and keep it fresh and focussed, and self-indulgent. takes on board the comments of the Advisory Council. It remains the most listened to program on Local Radio.

Gardening Concern that Gardening Australia Director Television Recent changes have brought Australia new format too much like a new viewers and the program R11/2/02 commercial lifestyle program. remains a horticultural-based program that provides important and useful information for real gardeners.

ABC Classic FM Possibility of the loss of a Director of Radio ABC Classic FM unclear on R1/3/02 younger audience. Council’s point. Clive Robertson and Drive program music content are both intended to appeal to younger audiences.

Tone of interchange between Segment quality has Margaret Throsby and Clive been monitored over time; Robertson. improvements will be applied if the segment returns in the new program year.

Insiders and Suggests greater use of material Director of News Physical separation of the Business from these programs on other and Current program units has inhibited Breakfast ABC platforms. Suggests greater Affairs content sharing. Will be overcome R2/3/02 cross-promotion of Business following collocation. Personal Breakfast on ABC Radio. Interest finances program concept noted, in broader idea of a personal but not possible under current finances program. budget constraints. Appendices 189 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 17 - ABC Advisory Council (continued)

Summary of Recommendations, Responses and Commendations 2002-03 (continued) Program Topic Addressee Response

Insiders and Director of Radio Suggestion noted. Further Business possibilities for using this content Breakfast on radio will be considered. R2/3/02 Suggestion to further cross- (continued) promote Business Breakfast noted.

Landline Recommends repeat of program Director of In 2003, Landline will be repeated R3/3/02 on Monday. Television on Mondays at 11am and listed in the ‘Daytime Repeat’ section of the Schools publication.

Degrassi: The Suggests that the ABC Director of Noted. Agrees that a locally- Next Generation examine ways of providing a Television produced youth drama of R4/3/02 similar program examining current that type would be positive, issues in an Australian context. but notes high cost. Nonetheless, Television continues to investigate opportunities to develop and co-finance such programming.

Cross Promotion Information on cross-promotion Director of Radio All ABC Radio networks have R5/3/02 to maximise potential audiences. a target of providing 25% of promotional airtime to other ABC activities. Most networks meet or exceed this target. ABC Classic FM and Triple J have found it more difficult due to their unique roles and audience demographics, and the sustainability of their targets in 2003 is being assessed.

Director of ABC Television adopted a Television divisional plan target of 20% of promotional airtime in early 2002. The Division has achieved a monthly average of 18%, with a highest monthly figure achieved of 23%.

Feedback Concern that Feedback is missing Director of Noted. Disagrees with R6/3/02 the mark. Council recommends Television recommendation in light of a review of the program and its continuing high level of audience target audience. interaction and overwhelmingly positive comments on the program.

The Planet with Suggests the program should Director of Radio The Planet has a website. Lucky Oceans have a website. R7/3/02

Wine Program Recommends consideration Director of Noted. Television is not seeking R8/3/02 of a program educating and Television to develop programs about wine, informing about Australian wine although it is currently seeking to and food, and their regions. develop programs about food. 190 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 17 - ABC Advisory Council (continued)

Summary of Recommendations, Responses and Commendations 2002-03 (continued) Program Topic Addressee Response

Australian Recommends consideration of Director of Agrees that a locally-produced Animal Hospital an Australian animal show that Television program in the style of Rolf R9/3/02 would be more appreciated Harris’s Animal Hospital would and relevant than ’s be received positively. However, Animal Hospital. its cost would likely exceed the entire Television factual programs budget.

Radio Recommends that a small “credit Director of Radio ABC Radio has produced Frequencies card” size card be produced Travellers’ Guides of this kind R10/3/02 giving radio frequencies for since the mid-1990s. The 2003 each state. edition is in preparation and will be available by Christmas 2002 in all ABC Shops and Centres for $1.

Andrew Olle Disappointed at the selection of Director of Radio The Andrew Olle Lecture is not Lecture Lachlan Murdoch for the Andrew intended to focus on the ABC R11/3/02 Olle Media Lecture, as he did but aims to debate all aspects not have anything to add to the of media. The organising group ABC’s presence as a public looks for outstanding people who broadcaster. may have a contribution to make, or who have made a contribution to the media generally as it impacts on Australia. ABC Radio believes Lachlan Murdoch was a suitable candidate to deliver this year’s lecture.

City Slickers Suggests a program balanced Director of Radio ABC Radio will give some thought R12/3/02 the other way, reversing the roles to the Council’s suggestion for where people from the country reversing the roles. visit the city.

Gimme Gimme Program not of a standard Director of Noted. Also notes that R1/1/03 expected of ABC comedy Television responses to comedy are programming. extremely subjective. Acknowledges that the series’ comedic style and approach to humour was confronting to some viewers. ABC Television works to ensure that the broadcast schedule presents an appropriate diversity of programming, including more challenging work.

Outback Upfront Program scheduled at a time Director of Noted. ABC Television believes R2/1/03 when many people in regional Television that the early evening timeslot areas would still have been during December and January working. Recommends provided the best opportunity for repackaging and rescheduling presenting the range of work in the program; also, that the the series to its target audience. ABC investigate other avenues The Division believes that the for using the work of young best opportunities for all program filmmakers. makers, including young people, lie in producing work conceived, developed and produced with a broadcast opportunity in mind. Appendices 191 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 17 - ABC Advisory Council (continued)

Commendations ; Welcher and Welcher; Drug The ABC Advisory Council commended the Wars; The Country Hour; Film Festivals; the Radio following ABC Radio and Television programs, and Short Story Competition; Summer 7.30 Report. ABC Online content: Playschool; The Space; The It commended the ABC’s coverage of the Year Navigators; Mystery Friday; Big Country Revisited; of the Outback; the Bali Bombing (broadcast and Media Watch; Comedy On Radio; online); bushfires, particularly in Canberra and Victoria; Goes Wild; Interviews With Writers; Bush Mechanics; one-day cricket matches; and the Hopman Cup. Four Corners program on the state of mental health in Australia; Treasure Hunt; Compass; the radio quiz The Council also commended the NewsRadio Norman; Late Night Live; Sending A Message; Long promotion on Melbourne trams; the Break the Way To The Top Interactive Concert; Foyles War; Drought Concert; ABC Summer television Darwin and ACT weekend News bulletins; Masters scheduling; and presenters Derek Guille, Peter of Style; DIG; Hornblower (new series); Dynasties; Thompson, Richard Glover and Jonathan Lamb.

Appendix 18 - Independent Complaints Review Panel

The Independent Complaints Review Panel (ICRP) Limiting its findings to unfair treatment, the ICRP investigated nine complaints during 2002-03. Two upheld the complaints. The ICRP also noted that separate complaints were made about the same Dr Lloyd did not receive a response from the ABC to program and one complainant made three his initial complaint within six weeks of lodgement. complaints over the course of the year. • Mr Michael Norton of Tasmania made three separate • Mr Peter Bartley of New South Wales complained complaints to the ICRP, involving ABC Radio programs about an interview broadcast on ABC Local Radio in PM, The World Today and The Nightlife and ABC Dubbo on 10 May 2002. The ICRP Report stated that Television programs, ABC News, The 7.30 Report ‘in the course of an interview with the President of a and . The complainant considered the ABC NSW regional law society... the interviewer said that gave a disproportionate amount of coverage to Israeli the complainant, a local solicitor, had recently issued domestic politics compared to the domestic politics a media release on behalf of the society. She indicated of other Middle Eastern countries. The ICRP did not that it contained strong criticisms of legislation which uphold any of these complaints. the New South Wales Labor Government was seeking to get through Parliament. She suggested that these • Mr Geoffrey Luck of New South Wales complained criticisms were motivated solely by the political about a segment about Italy’s Prime Minster, Silvio allegiances of the complainant, who was the Chairman Berlusconi on Foreign Correspondent on 16 October of the Dubbo branch of the National Party’. 2002. The complainant considered the segment was ‘distorted, biased and inaccurate’. In its report the The report went on to say ‘[t]he principle ground ICRP stated that the complainant ‘seems to make of complaint put forward by the complainant was several strong and legitimate points though they are that this allegation unjustifiably impugned his integrity not enough, in the Panel’s judgement, to constitute as a member of the legal profession purporting to serious bias’. The complaint was not upheld. represent the regional law society to which he belonged. He pointed out that, except in one respect, • Mr Michael Hobden of Tasmania complained the National Party had supported the legislation.’ about interviews aired on ABC Local Radio in Hobart during September and November 2002 and March The Panel considered that this allegation ‘was 2003, involving an interstate real estate commentator, unjustified and was likely to become known to a high Mr Neil Jenman. The complainant believed that during proportion of those with whom the complainant had the interview, Mr Jenman, a writer, public speaker professional or social contact.’ The ICRP upheld the and a holder of a franchise in real estate agencies, complaint on the basis of unfair treatment of a offended people in the real estate industry and the serious nature. ABC failed to provide a balance to his views. The ICRP determined that Mr Jenman’s comments • Separate complaints were made by Dr Brian Lloyd about real estate agents were critical. However, and Mr Michael Rice, both of Victoria, about a segment ABC broadcasters had given opportunities for the on Catalyst on 31 October 2002 that dealt with broadcasting of opposing views to Mr Jenman in research into brain trauma following car crashes. The three of the four segments that went to air. The ICRP ICRP report stated that ‘[t]he complainants said the suggested that it would have been preferable to follow program attributed the work to “scientists” without the fourth interview with a similar opportunity for a mentioning the fact that the great bulk of it had been balanced view. However, the Panel considered that done by engineers, with some input by scientists’. overall the broadcasts did provide ample coverage of opinions contrary to those of Mr Jenman. The ICRP did not uphold the complaint. 192 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 18 - Independent Complaints Review Panel (continued)

• Mr Tony Wood of New South Wales complained opposing views to those contained in the program and about the documentary, Fortress Australia broadcast particularly in relation to comments about Jervis Bay. on ABC Television on 22 August 2002, which dealt The ICRP agreed that no opposing views were shown, with proposals put forward, over the years, to arm however it believed the sections dealing with Jervis Bay Australia with atomic weapons. The complainant provided a legitimate matter for speculation and accepted contended that the documentary showed serious the ‘authorial view’ of the writer/producer of the bias and lack of balance by failing to present any documentary. The ICRP did not uphold this complaint.

Appendix 19 - Freedom of Information

The Freedom of Information Act 1982 (‘FOI Act’) During the past year the ABC dealt with three requests gives the public the right to access documents held for access to documents under the FOI Act. by the ABC. Schedule 2 Part 11 of the Act gives the ABC an exemption in relation to material which is One request was granted in full and two in part. program related. One of these proceeded to request an internal review in which exemptions claimed were upheld.

Appendix 20 - ABC Code of Practice for Broadcast Programs

1. Preamble 2.2 Language The ABC’s place in the broadcasting system is Variations of language favoured by different groups of distinctive because of its Charter, which gives the Australians are valid and have their place in programs. Corporation unique responsibilities, and because of On occasions, the language of one group may be other provisions under the Australian Broadcasting distasteful to another. Use of such language is Corporation Act 1983 (‘ABC Act’), which give the permitted provided it is not used gratuitously and Corporation particular responsibilities, for example, provided the language can be justified in the context the provision of an independent news service. of, for example, news and current affairs reporting, fiction, documentary, dramatisation, comedy and The ABC Act guarantees the editorial independence song lyrics. of the Corporation’s program services. The ABC holds its power to make programming decisions on behalf 2.3 Sex and Sexuality of the people of Australia. By law and convention Provided it is handled with integrity, any of the following neither the Government nor Parliament seeks to treatments of sex and sexuality may be appropriate intervene in those decisions. and necessary to a program: • it can be discussed and reported in the context of news, information or documentary programs; 2. General Program Codes • it can be referred to in drama, comedy, lyrics or The guiding principle in the application of the following fictional programs; and general program codes is context. What is unacceptable • it can be depicted, implicitly or explicitly. in one context may be appropriate and acceptable in another. However, the use of language and images 2.4 Discrimination for no other purpose but to offend is not acceptable. To avoid discrimination programs should not use language or images in a way which is likely to The code is not intended to ban certain types of disparage or discriminate against any person or language or images from bona fide dramatic or literary section of the community on account of race, ethnicity, treatments, nor is it intended to exclude such references nationality, sex, marital or parental status, age, disability from legitimate reportage, debate or documentaries. or illness, social or occupational status, sexual Where appropriate, audiences will be given advance preference or any religious, cultural or political belief notice of the content of the program. or activity. The requirement is not intended to prevent the broadcast of material which is factual, or the 2.1 Violence expression of genuinely-held opinion in a news or Particular care must be taken in the presentation or current affairs program, or in the legitimate context portrayal of violence. The presentation or portrayal of of a humorous, satirical or dramatic work. violence must be justifiable, or else the material should not be presented. 2.5 Privacy The rights of individuals to privacy should be respected In news and current affairs programs, violent events in all ABC programs. However, in order to provide should never be sensationalised or presented for information which relates to a person’s performance their own sake. of public duties or about other matters of public interest, intrusions upon privacy may, in some circumstances, In drama programs, the aim is not to see how much be justified. violence will be tolerated, but how little is necessary to achieve honest ends without undue dramatic compromise. Appendices 193 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 20 - ABC Code of Practice for Broadcast Programs (cont.) 3. Specific Program Codes 3.1 Children’s Programs editorial staff present a wide range of perspectives While the real world should not be concealed from and not unduly favour one over the others. But it children, special care will be taken to ensure programs does not require them to be unquestioning, nor to children are likely to watch unsupervised will not give all sides of an issue the same amount of time. cause alarm or distress. 4.3 Balance will be sought through the presentation, 3.2 Religious Programs as far as possible, of principal relevant viewpoints Religious programs include coverage, explanation, on matters of importance. This requirement may not analysis, debate and reports about major religious always be reached within a single program or news traditions, indigenous religions, new and innovative bulletin but will be achieved as soon as possible. spiritual movements as well as secular perspectives on religious issues. It does not promote any particular 4.4 Editorial staff will not be obliged to disclose belief system or form of religious expression. confidential sources which they are entitled to protect at all times. 3.3 Indigenous Programs Program makers and journalists should respect 4.5 Re-enactments of events will be clearly Aboriginal and Torres Strait Islander cultures. identified as such and presented in a way which Particular care should be exercised in the coverage will not mislead audiences. of traditional cultural practices such as the naming or depicting of the deceased. 4.6 If reported at all, suicides will be reported in moderate terms and will usually avoid details 3.5 Closed Captioning for People who of method. are Hearing Impaired or Deaf Closed caption programs will be clearly marked when 4.7 Sensitivity will be exercised in broadcasting program information is provided to the press or when images of or interviews with bereaved relatives and captioned programs are promoted. Where possible, survivors or witnesses of traumatic incidents. open captioned advice will be provided if technical problems prevent scheduled closed captioning. 4.8 News Flashes. Care will be exercised in the selection of sounds and images used in news flashes Television programs broadcast in prime time and consideration given to the likely composition of (6pm-10.30pm) and news and current affairs the audience. programs broadcast at any time are captioned in accordance with the Broadcasting Services Act 1992 4.9 News Updates and News Promotions. Television (as amended). Addresses to the nation and events of news updates and news promotions should not appear national significance will be transmitted with closed at inappropriate times, especially during programs captioning. The ABC will endeavour to increase directed at young children. They should include the amount of closed-captioning programming, very little violent material and none at all in the late as resources permit. afternoon and early evening. 3.6 Accessible Television for People who are Blind or Have a Visual Impairment 5. Factual Programs or Limited Reading Comprehension This section applies to all ABC programs with Where material appears in text format on the screen, significant factual content which do not comprise the ABC will endeavour to provide it in audio as well, both news and information relating to current events. subject to availability of resources and considerations of creativity, editorial integrity and immediacy. 5.1 The ABC is committed to providing programs of relevance and diversity which reflect a wide range of audiences’ interests, beliefs and perspectives. In 4. News and Current Affairs Programs order to provide such a range of views the ABC may This section applies to all programs produced by broadcast programs which explore, or are presented the News and Current Affairs Division of the ABC and from, particular points of view. other information programs that comprise both news and information relating to current events. ABC 5.2 Every effort must be made to ensure that the programs with significant factual content which do factual content of such programs is accurate and in not comprise both news and information relating to context and does not misrepresent viewpoints. current events are dealt with in section 5 below. 5.3 Demonstrable errors of fact will be corrected in a timely manner and in a form most suited to 4.1 Every reasonable effort must be made to ensure the circumstances. that the factual content of news and current affairs programs is accurate. Demonstrable errors will be 5.4 Editorial staff will not be obliged to disclose corrected in a timely manner and in a form most confidential sources which they are entitled to suited to the circumstances. protect at all times.

4.2 Every reasonable effort must be made to ensure 6. Promotions for Programs that programs are balanced and impartial. The Program promotions will be scheduled so as to be commitment to balance and impartiality requires that consistent with the nature of surrounding programs. 194 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 20 - ABC Code of Practice for Broadcast Programs (cont.) 7. Warnings 8.2 Implementation Guidelines Where appropriate, the audience will be given advance The time zones for each program classification are notice of programs or program segments which some guides to the most likely placement of programs within viewers or listeners could find distressing or disturbing. that classification. They are not hard and fast rules and there will be occasions on which programs or segments of programs appear in other time-slots, 8. Television Program Classifications for example, a PG program or segment of a program This system of television program classification designed for teenage viewers could appear before applies the Guidelines for the Classification of Films 7.30 pm if that is the time most suitable for the target and Videotapes issued by the Office of Film and audience, or a PG segment in an arts program could Literature Classification and current at the time of appear during a weekend daytime program. publication of this Code of Practice. There must be sound reasons for any departure Programs having a particular classification under the from the time zone for a program classification. Office of Film and Literature Classification Guidelines may be modified so that they are suitable for broadcast Programs which are serious presentations of moral, or suitable for broadcast at particular times. social or cultural issues, may appear outside their normal classification period provided that a clear 8.1 Classification indication of the nature and content of the program G - General (suitable for all ages) is given at its commencement.

G programs, which include programs designed 8.3 Television Classification Symbols for pre-school and school age children: The classification symbol of the PG, M or MA program - are suitable for children to watch on their own; (except news, current affairs, sporting and general - may be shown at any time. information programs other than documentaries) being shown will be displayed at the commencement PG - Parental Guidance (parental guidance of the program. recommended for persons under 15 years) PG programs: The classification symbol of the PG, M or MA program - may contain adult themes and concepts which, (except news, current affairs, sporting and general when viewed by those under 15 years, may information programs other than documentaries) being require the guidance of an adult; promoted will be displayed during the promotion. - may be shown between 8.30 am and 4.00 pm on weekdays 8.4 Consumer Advice 7.30 pm and 6.00 am on any day of the week. Audio and visual consumer advice on the reasons for an M or MA classification will be given prior to M - Mature Audience programs the commencement of an M or MA program. and MA - Mature Adult Audience programs - are programs which, because of the matter they 9. Complaints contain or because of the way it is treated, are 9.1 This Code of Practice does not apply to recommended for viewing only by persons aged any complaint concerning a program which is or 15 years or over. becomes the subject of legal proceedings or any complaint which is made to the ABC more than M programs may be shown between: six months after the broadcast to which it refers. noon and 3.00 pm on weekdays that are school days 8.30 pm and 5.00 am on any day of the week. Complaints that the ABC has acted contrary to this Code of Practice should be directed to the ABC in MA programs may be shown between: the first instance. Phone complainants seeking a 9.30 pm and 5.00 am on any day of the week. written response from the ABC will be asked to put their complaint in writing. However, all such complaints While most adult themes may be dealt with, the will receive a response from the ABC within 60 days degree of explicitness and intensity of treatment of the complaint being made. will determine what can be accommodated in the The ABC will make a reasonable effort to provide M and MA classifications - the less explicit or less intense an adequate response to complaints about Code material will be included in the M classification and the of Practice matters, except where a complaint is more explicit or more intense material, especially frivolous, vexatious or not made in good faith or the violent material, will be included in the MA classification. complainant is vexatious or not acting in good faith.

X programs and unmodified R programs 9.2 Independent Complaints Review Panel (not suitable for television) The ABC Board has established an Independent Complaints Review Panel (ICRP) to review written - contain material which cannot appropriately be complaints which relate to allegations of serious classified as G, PG, M or MA because the material cases of bias, lack of balance or unfair treatment itself or the way it is treated renders them unsuitable arising from an ABC broadcast or broadcasts. for television; - must not be shown at all. If a complainant making such an allegation does not receive a response from the ABC within six weeks Appendices 195 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 20 - ABC Code of Practice for Broadcast Programs (cont.) or is not satisfied with the response, the complainant 9.3 Australian Broadcasting Authority may ask the Convener of the ICRP to accept the If a complainant: complaint for review. Further information can be - does not receive a response from the ABC obtained from the Convener, Independent Complaints within 60 days; or Review Panel, GPO Box 688, Sydney, NSW 2001 - the complainant is dissatisfied with the or by phoning (02) 8333 5639. ABC response; or - the complainant is dissatisfied with the outcome If the Convener rejects the complaint or if the of the ICRP review (as mentioned above); and complainant is dissatisfied with the outcome of the - the complaint is covered by the ABC Code of Practice; review and the complaint is covered by the ABC the complainant may make a complaint to the Code of Practice, the complainant may make a Australian Broadcasting Authority about the matter. complaint to the Australian Broadcasting Authority about the matter. The Australian Broadcasting Authority contact address is: PO Box Q500, Queen Victoria Building, NSW 1230.

Appendix 21 - Performance Against Service Commitment

The ABC’s Service Commitment is a statement of The Service Commitment is freely available to members what individuals are entitled to expect in their dealings of the public, including through the ABC Online. The with the ABC. The Service Commitment sits beside a table below summarises ABC performance against it number of other Corporate documents, particularly service commitments: the ABC Code of Practice and Editorial Policies.

The ABC is committed to: Measure Performance 2002-03

Treating audience members with Whether this is a significant Rarely a subject of complaint. fairness, courtesy and integrity. subject of complaint.

Respecting legitimate rights to Whether the ABC has appropriate Corporation-wide ABC Privacy privacy and confidentiality. privacy policies. Whether privacy is Policy. Rarely a subject of a significant subject of complaint. complaint.

Complying with relevant legislation Number of FOI requests received See FOI report, Appendix 19 such as the Commonwealth and ABC response. (page 192). Freedom of Information Act 1982.

Responding to audience enquiries Statements welcoming comments Comments and complaints are promptly and as comprehensively and complaints. publicly welcomed in statements on as possible. Welcoming comments website, in Annual Reports and and answering, as far as possible, all Number of calls logged by capital Service Commitment; individual written correspondence. Welcoming city switchboards, emails and letters correspondents are thanked for their and responding to complaints. to Audience and Consumer Affairs. feedback; for details of audience Number of complaints upheld by contact, ICRP and ABA review Providing accurate information. review bodies. bodies see ABC Audiences (page 32).

Making information such as the Whether such information is made Available from ABC Online, Service Commitment and the ABC freely available. ABC Shops and offices Code of Practice freely available. throughout Australia.

Making program information, Whether ABC provides Available through press, on-air including closed caption details such information. announcements and ABC Online. and timely advice on program changes, widely available.

Monitoring audience concerns Whether phone calls, mail and Daily and weekly monitoring; through phone calls, mail and press coverage are monitored for reports available via ABC intranet press coverage; ensuring relevant audience concerns. Whether and distributed to program areas staff are provided with details of relevant staff are provided with and other key staff; regular reports audience response to programs. audience response information. and analysis to ABC Board. 196 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 22 - ABC Broadcasting Awards 2002-03 International Awards New York Festival Awards Prix Leonardo International Annual Vancouver International Grand Award-Best News Film Festival, Italy Mountain Film Festival Program: Liam Bartlett and Certificato Di Merito Gold: Jury’s Award: Dasha Ross, Adam Sallur, 720 ABC Perth: Judith Curran, Island Life: Executive Producer: Second Step. ‘Investigative Journalism’. ‘Christmas Island’. Asia-Pacific Broadcasting Gold World Medal-Science Prix Marulic Prix Documentary Union Conference Awards and Technology: Karina Kelly, Documentary Category: Engineering: Andrew Hilliar, Paul Faint, Lile Judickas and Tony Barrell and Phillip Ulman, ‘Radio Digitisation: Unwinding Robyn Smith, Catalyst: ‘DNA, The Listening Room (ABC the Analog Coil’ (article). A Shadow of Doubt’. Classic FM): ‘What Tokyo’. Children’s TV Special Gold World Medal-Health/Medical: Promax and BDA Awards Commendation: Creature Features. Natasha Mitchell and Steven Tilley, Platinum Award, Broadcasting All in the Mind: ‘An Indian Mental Networks-Branding Image Television Information Programs Health Odyssey’. Campaign: Karen Vlakhoudis Special Commendation: Klaus Toft, and the TV Promotions team Gold World Medal-Science The Navigators, Part 1 ‘The Race’. with zspace: idents in the and Technology: Lynne Malcolm, ‘Everyone’s ABC’ series. Association of French Interactive Wendy Carlisle, Natasha Mitchell Television Developers Publishers and Richard Aedy, The Science Third Coast International and Service Providers (AFDESI) Show: ‘Science in a Suitcase’. Audio Festival 2002 Best Enhanced TV Category: Kyla Brettle, Radio Eye (Radio Gold Medal-Environment and iTV Program ‘Long Way to the Top’, National): ‘Affairs of the Mind’. produced by ABC New Media Ecology: Stephen McDonnell and and Digital Services. Janine Cohen, Four Corners: Sherre DeLys and John Jacobs, ‘Timber Mafia’. The Listening Room (ABC Australia and New Zealand Mental Classic FM): ‘If’. Health Broadcast Media Awards Gold Medal-Religious Programs: Natasha Mitchell and David Rutledge, Rachael Kohn and Geoff Wood, UNESCO three All in the Mind programs: ‘Life The Spirit of Things: ‘Coffee, Silver Medal: Stephen Beyond Coma and Brain Injury’; Sex and Other Addictions’. McDonnell and Janine Cohen, ‘The Timber Mafia’. ‘Personal Stories: Mental Illness Silver World Medal-National/ and the Medical Profession’; and International Affairs: Child Soldiers. Bronze Medal: Child Soldiers. ‘Body Dysmorphic Disorder and Cosmetic Surgery of the Psyche’. Silver Medal-Educational/ Unicaja Bienal International Instructional Elementary: Francoise de Cine Cientifico, Spain Banff Rockie Award Fombertaux: The Human Body: Best Film Nature Category: Most Popular Science and Natural The Thinking and Feeling Body. Judith Curran, Island Life: History: Ted’s Evolution. ‘Christmas Island’. Silver Medal-Profiles/Community Canavese Eco Film Festival Portraits: Kevin Klehr, Street Stories: United Nations World Best Overall Documentary: Klaus ‘Swimming with Nudists’. Environment Day Awards Toft, Eye of the Storm, ‘La Nina’. Radio: Pauline Newman, Silver Medal-Science and Earthbeat (): Best Photography: Mark Lamble, Technology: Jonica Newby, Science ‘Microfinance in Nairobi and India’. Eye of the Storm, ‘Monsoon’. Show: ‘The Dingo’s Tale: the story Flash in the Can Award of the dingo in Australia’. Radio: Sarah Macdonald and Alicia Brown: Bush Telegraph: (Toronto, Canada) Silver Medal-Religious Programs: ‘Grow Your Own Cotton’. Best Game: ‘Kelman to the Rescue’ Stephen Watkins, Encounter from the Game On website, (Radio National): ‘Bach US International Film ABC Online. the Evangelist’. and Television Festival Certificate for Creative IG Nobel Prize (presented Bronze World Medal-Religious Excellence: MDA. by science groups at Harvard) Radio Programs: David Busch, Dr Karl Kruszelnicki for The Lab’s Encounter (Radio National): World Water Forum’s Water Belly Button Lint Survey. ‘Black Gospel Down Under’. Journalist Competition Radio: Alexandra de Blas, Mo Amin Award (News Bronze World Medal-History and Earthbeat, Radio National. World Conference Dublin) Society: Klaus Toft and Bruce Mark Corcoran, Geoff Lye Permezel: The Navigators, Part 2. and Michael Cox, Foreign Correspondent: ‘Afghanistan: Promo Script Writing: Phil America’s Blind Eye’. Dickson: A Loo with a View. National Media Awards Online Flash Film Festival of the Royal Australian (OFFF) Awards (Spain) and New Zealand College Best Cartoon: ‘Kelman to the of Opthamologists Rescue’ from the Game On Highly Commended: Felicity website, ABC Online. Ogilivie, ABC Western Plains, Dubbo: series on an eye care team in Bourke. Appendices 197 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 22 - ABC Broadcasting Awards 2002-03 (continued) National Awards Australian National Australian Medical Writers 2002 Jean Bogan Memorial Training Awards (ANTA) Association Award Prize for Piano Composition ANTA Board Award Outstanding Sophie Scott, ABC Radio, ‘The Waltz Book’, The Music Leadership in Training: ABC. Television and Online. Show’s . Leader in the Cultural, Arts and Australian Museum 2003 Judith Hosier Media Industry: ABC. Eureka Prizes Institution of Engineers Australia Heritage Award Australian Cinematographers Eureka Prize for Engineering For services to Australian Society Award of Distinction Journalism: Peter Lewis, Rhymed Verse: Colin Munro TV Magazine: Anthony Sines three Landline stories. and ABC Radio Regional ACS, Australian Story: ‘Rock Art’. and Rural broadcasters. Michael Daly Eureka Prize for Single Camera Newsgathering: Science Journalism: Norman 2003 TV Week Logie Awards Louie Eroglu, ABC TV News: Swan and Katrina Bolton, Most Outstanding Children’s ‘Heart Alliances Afghanistan’. Program: Tracey McBean. two reports on the Science Current Affairs: Louie Eroglu, Show (Radio National). Most Outstanding Comedy Foreign Correspondent: The Australian Skeptics Eureka Program: Kath and Kim. ‘Palestinian Democracy’. Prize for Critical Thinking: Most Outstanding Documentary Australian Cricket Board Rob Morrison, Ockham’s Razor Series: Australian Story. Annual Media Award item (Radio National). Best Electronic Story-Women’s Most Outstanding Australian Screen Sound Ashes Series: Peter Walsh and Miniseries/Telemovie: Guild Awards Spence Denny, Grandstand: The Road From Coorain. Best Achievement in Sound for ‘English Assault on Aussie Girls’. Most Outstanding News Coverage: Drama (videotape): Grass Roots: Eric Campbell, ABC News: Australian Effects and ‘Art’ (episode 9). Animation Festival Awards ‘The al-Qaeda tapes’. Australian Skeptics Best Web Animation: ‘The Whale Skeptic of the Year: Paul Willis, ARIA Award Whisperer’ from The Adventures for reports on Radio, Television Best Jazz Album: Mal Stanley, of Greena series on the ABC and Online. ‘Thunder Sketches’ by Andrea Keller. Science Online site, Planet Slayer. Australian Sports Commission Best World Music Album: Cathy AFI Awards Media Award for Best Reporting Peters and Mark Don, ‘Live on (Australian Film Institute) of an Issue in Australian Sport Stage’ by Monsieur Camembert. Best Television Drama Series: Youth Sport Media Award: Amanda Kath and Kim. Association of Risk and Insurance Smith, The Sports Factor: ‘Bend It Managers of Australasia (ARIMA) Best Screenplay in a Television Like Beckam: Girls and Sport Risk Manager of the Year: Drama: Kath and Kim. and Transgression’. Laurie Treloar. Best Actress in a Supporting Role: Australian Teachers Athletics Australia Radio Awards Magda Szubanski. of Media Award Best Radio Broadcast of Athletics: Best Telefeature or mini series: Best Tertiary Educational Peter Walsh, Grandstand. Resource: James Roberts, ABC The Road From Coorain. Media Award: Peter Walsh, Roger Education: Eight Days a Week. Wills, Spence Denny, Grandstand. Best Direction in a Television Drama: Brendan Maher, Best Vocational/Training/ Instructional Resource: Australian Chamber of The Road From Coorain. Commerce and Industry (ACCI) James Roberts, ABC Education, 10th Anniversary National Best Actress in a Leading Role: Eight Days a Week. Juliet Stevenson, The Road Work and Family Awards Best Tertiary Resource: From Coorain. Single Innovative Initiative Award: Gabrielle Jones, The Show. the Australian Film Commission in Open Craft Award in a Television partnership with the Australian Drama: Jo Ford, Production Awgie Awards (presented by the Australian Writers’ Guild) Television Industry (ABC, Nine Design, The Road From Coorain. Network, , Best original script for Network Ten, SBS, FACTS Best Documentary: a mini series: John Doyle, and CTVA) for the book Visions A Wedding in Ramallah. Changi: ‘Private Bill’. of Balance: Juggling Family with Best Direction in a Documentary: Best telemovie (adaptation): Work in Television. Sherine Salama, A Wedding Sue Smith, The Road From Coorain. in Ramallah. Australian Cinematographers Best script for a television serial: Society (ACS) Australian Interactive Kelly Lefever, Something in the Air: ACS Accreditation: Andrew Taylor. Multimedia Industry ‘All the Things I Should Have Said’. Australian Football (AIMIA) Awards Best New Digital Content: Best original script for children’s Writers Association television: Kym Goldsworthy, Long Way To The Top-Live Best AFL Commentator Tracey McBean: ‘Freckle Frenzy’. in Australia: Tim Lane. in Concert iTV. 198 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 22 - ABC Broadcasting Awards 2002-03 (continued)

National Basketball League Best Sports Feature: Murdo United Nations Association of Best Radio News Package for Macleod, 1233 ABC Newcastle. Australia Media Peace Awards the NBL: Peter Walsh, Grandstand. Robyn Ravlich and Russell Best Feature and Radio Journalist Stapleton, The Listening Room (ABC Women’s National of the Year: Phil Ashley-Brown, Classic FM): ‘On the Raft, All at Sea’. Basketball League 1233 ABC Newcastle. Best Radio Coverage of the Increasing Awareness and National Asthma Council WNBL: Peter Walsh, Grandstand. Understanding of Women’s Rights Media Awards and Issues: Jacqueline Arias and Consumer Protection Awards Radio: Carole Whitlock and Judy Rapley, Radio National: (Department of Fair Trading) Caroline Hall, 891 ABC Adelaide. Marriage, Sexuality and Betrayal. Highly commended-Consumer Television: Sarah Martinelli, Journalism, Radio: Promotion of Multicultural Issues: Behind the News. Lisa Hampshire, ABC Central Simon Royal, Television: ‘Afghan West and Western Plains. National Youth Media Soccer Players’. Awards 2002 Documentary Screen Awards, Promotion of Positive Issues of Young Journalist of the Year: Byron All Screen Celebration the Older Person: Mary Gearin, Zoie Jones, Triple J. Overall Winner: Kim and Harley 7.30 Report: ‘Women’s Circus’. and The Kids Best News/Current Affairs story Environmental Reporting: Radio: Zoie Jones, Triple J: Film Critics Circle of Australia Pip Courtney, Landline: ‘Rock Eisteddfod Drug Report’. Best Documentary: ‘Drought Farmers’. A Wedding in Ramallah. Best Television/Current Affairs Walkley Awards for program/documentary: Ben George Munster Award for Excellence in Journalism Cheshire, Australian Story: Independent Journalism Most Outstanding Contribution ‘Playing for Time’. (Australian Centre for to Journalism: , Independent Journalism Best Feature/Interview on Radio: Stateline NSW and 7.30 Report. University of Technology Sydney) , ABC Rural Radio. Best Radio Current Affairs Mark Corcoran, Foreign Best Feature/Interview Online: Reporting: and Correspondent: story on US David Goldie and Sohail Dahdal 774 ABC Melbourne Drive team: military alliance of convenience (Producers) with the assistance ‘Minister Overboard’. with Afghan drug lord. of the ABC and the Film Victoria Highly Commended in Radio Gold Manuscript Award Multimedia Production Accord: Current Affairs Reporting: Michael ABC Music: Bruce Kane, Long Journey, Young Lives, Lund, 612 ABC Brisbane: ‘What Executive Producer, Fly TV. ABC Online. Hollingworth Knew’. Music Services and Publishing: Popular Choice: Julia Limb, TV Current Affairs Reporting (less Tim Prince and Peter Lawler, Landline: ‘Young Australian than 10 mins): Margot O’Neill, Crazy Baldheads: of the Year’. Lateline: ‘Curtin Tape’. ‘Recharge (Reprise)’. Netball Australia Media Award TV Current Affairs/Feature Classics: Sean O’Boyle: Best Electronic Story: Peter Walsh, Documentary or Special (more ‘River Symphony’. 891 ABC Adelaide: story on than 10 mins): Wendy Page and Jane Altschwager. Music Services and Publishing: Ian Harley, Australian Story: Beccy Cole: ‘Blackwood Hill’. Older People Speaking Out ‘Murder He Wrote’. Best Television Report longer Henry Lawson Festival Online Journalism: Michelle than 5 minutes: Belinda Hawkins, of the Arts 2003 Feuerlicht: ‘The Timber Mafia’ Jo Bevan, Roger Carter, Anthony Best Australian Single Production, (Four Corners). Sines and Marc Smith, Television: John Millard and Australian Story. Social Equity Journalism: Ian Harley, Australian Story: , Morag Ramsay ‘Wombat Boy’. Royal Australian Institute and Jo Puccini, Four Corners: of Architects Best Australian Television ‘Putting the Children at Risk’. President’s Award: ABC Capricornia, Series: Kath and Kim. Local Radio, Rockhampton Broadcast Interviewing: Human Rights Awards , Sunday Profile Royal Life Saving Media Award (Human Rights and Equal (Local Radio): ‘Kernot, Beazley, Television Category: Rachel Friend: Opportunity Commission) the Bishop’. story on toddler drowning. Radio: Robyn Ravlich and Russell White House News Stapleton, The Listening Room Sydney Film Festival Photographers’ Association (ABC Classic FM): ‘On the Raft, Audience Award Best Winner: Dave Martin, two Foreign All at Sea’. Documentary: Wildness. Correspondent stories: ‘Centralia’ Television: Andrew Fowler and Screen Face-Australian and ‘Columbia’. Anne Connolly, Four Corners: Makeup Industry Awards World Environment Day ‘Duty of Care’. Open TV Category, Winner, Awards 2003 Best Makeup: Kath and Kim. MEAA Prodi Awards Best Television Story Award: Best Radio News Story and Best Pip Courtney, Landline: Radio News Feature: Adele Hodge. ‘Drought Farmers’. Appendices 199 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 22 - ABC Broadcasting Awards 2002-03 (continued) State and Community Awards Australian Capital Territory TV Magazine Silver: Brett Ramsay, Victorian Law Foundation Rotary Club of Canberra Big Country Revisited: ‘For Want Best Centenary of Federation Distinguished Service Award: of a Better Teacher’. Report (Radio): Damien Carrick, Presenter The Law Report: ‘Taxes, 666 ABC Canberra. Basketball Queensland Treaties and Endless Tinkering’. Media Coverage Award: Peter Mitchell, Local Radio, Townsville. Best Report on Radio: Belinda New South Wales Hawkins, Background Briefing Queensland Media Awards Australian Cinematographers ‘The Battered Defence’. Society (ACS) Awards Best Online Report: Katie Franklin, (NSW and ACT) ABC News Online: ‘Outworkers: Melbourne Press Club Single camera newsgathering the real fashion victims’. Quill Award Gold: Louie Eroglu, ‘Herat Best Current Affairs Feature: Alliances-Afghanistan’. Mara Blazic, Belinda Hawkins South Australia and Roger Carter, Australian Story: TV News/Magazine Gold: Archbishop of Adelaide’s Media ‘Being Alan Fels’. Gregory Nelson, ‘Canberra Rally’. Citation Awards Best Deadline Report: TV News/Magazine Silver: Louie Radio: Kevin Naughton, and Kate Torney, Insiders: program Eroglu, ‘Herat Prison-Afghanistan’. ‘Body Parts’. on the morning of the Bali Bombing. TV News/Magazine High Television: Peter Lindon, Producer, Best Radio News Report: Jon Commendation: Gregory Nelson, New Dimensions with George Faine and the Morning Show crew, ‘Suicide Report’. Negus: ‘Vietnam Letters’. Mornings with : breaking the news of the collapse of the TV Magazine Silver: Quentin Davis, Television: Simon Royal, Stateline: Australian Story: ‘Bridge Over story on schoolboy refugees. Tesna bid for Ansett. Myall Creek’. SANFL TV Magazine High Commendation: Media Award 2002, ‘Best Interview Western Australia Carl Robertson, Compass: or Feature’: Paul Chadwick. Australian Cinematographers ‘True Love Waits’. South Australian Law Society Society (ACS) Awards Current Affairs Silver: Colquhoun Media Award (WA and SA) Justin Hanrahan, Foreign Philip Satchell, story on life and work Newsgathering, Gold Award: Correspondent: ‘Xinjiang’. of barrister Frances Nelson QC. Philip Gibb (SA), Tanker Fire. Current Affairs High Commendation: TV Breaks and Promos, High David Martin, Foreign Correspondent: Commendation: Ricky Harvey ‘Centralia’. Tasmania (WA), titles for WAFL 2002. Tasmanian of the Year Current Affairs High Commendation: Winner: Ric Paterson, Edith Cowan University Louie Eroglu for Cairo Post 936 ABC Hobart. Late Night Live Presenter September 11 (7.30 Report) Phillip Adams was presented Tasmanian Cricket Association with an Honorary Doctor of Letters Documentaries Silver: Andrew Media Award for Excellence in in recognition for his contribution Taylor ACS, Four Corners: Journalism: Peter Newlinds, to society through journalism, ‘A Black Day for Justice’. Grandstand, Tasmania. broadcasting and film. NSW Farmers Association Tasmanian Printing Industries Outstanding Contribution to Best Television Story: Craftmanship Award WA Screen Industry Pip Courtney, Landline, Gold, Calender Design Category: Single Category: John Beaton. ‘Drought Farmers’. Mike Pook: ‘Weather Calender’. West Australian NSW Law Society’s Presidents Cricket Association Cup for Legal Journalism Victoria Best Electronic Coverage Media Nino Tesoriero, Jean Kennedy Award: Glenn Mitchell, Grandstand. and Ben Wilson. Australian Cinematographers Society (ACS) Awards WA Journalists Association (Vic and Tas) Media Awards Queensland Documentaries, Cinema and TV, Best Radio News Story: Liam Australian Cinematographers Gold Award: Klaus Toft: Bartlett, 720 ABC Perth: report on Society (ACS) Awards (Qld) The Navigators, Part 2. treatment of an injured SAS trooper. Documentaries Gold: Julian Mather, Dynasties. Experimental and Specialised, Best Broadcast Graphic Award: Silver award: Klaus Toft: Kym Skipworth, Television: TV Magazine Gold: Anthony Sines, The Navigators, Part 2. 2002 WAFL coverage. Australian Story: ‘Rock Art’. Victorian Community TV Magazine Silver: Anthony Sines, History Award Australian Story: ‘Olga Begg’. Debbie Bye, Regional Program Manager, ABC Gippsland, ‘Footprints in the Tar’. 200 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 23 - ABC Enterprises Awards 2002-03

ABC Books ABC Music Publishing Australian Cricket Society Australasian Performing Literary Award 2002-03 Rights Association (APRA) Mike Coleman and Ken Edwards, and Australian Guild of Eddie Gilbert: The True Story Screen Composers Awards of an Aboriginal Legend. Best Music for a Series or Telemovie: : Changi. Australian Museum Eureka Prizes Best Music for a Short Film: Eureka Science Book Prize: Michael Yezerski: No Surrender, Ian Plimer, A Short History A Physical TV production. of Planet Earth. Country Music Festival Awards Achiever Awards Book of the Year: Bruce Simpson, Publishing Company of the Year: Songs of the Droving Season. ABC Music Publishing.

Gallery Club of Sydney Awards ABC Video Judges Commendation, Binding Multi-Platinum Books Category: Lindsay Somerville, , Wiggly Safari. Production Manager, ABC Books: Lost Treasure of the Green Iguana. Double Platinum Kath and Kim DVD. Overall Excellence-Limp Sewn Book, RRP $20 Category: Lindsay The Wiggles, Hoop Dee Doo. Somerville, Production Manager, ABC Books: Lost Treasure Platinum of the Green Iguana. Kath and Kim, Episodes 1-4.

ABC Classics Saddle Club: ARIA Award Best ‘Adventure at Pine Hollows’. Classical Recording Slava Grigoryan, Sonatas Scotland the Brave. and Fantasies. The Track. ABC Music CMAA Country Music The Wiggles, Space Dancing. Awards of Australia Golden Guitar Awards in the Dance Fever. following categories: Gold Album Of The Year: Lee ABC for Kids, Song and Dance. Kernaghan, Electric Rodeo. Bob the Builder, A Christmas to Best Selling Album Of The Year: Remember, Skateboard Spud. , Electric Rodeo. Brides of Christ. Australian Performing Rights Association (APRA) Awards The Bush Mechanics. Most Performed Jazz Work: James Muller, Paul Bley. Chappell Era, Triple Box Set.

Platinum Album: Lee Kernaghan, Kath and Kim, Episodes 5-8. Electric Rodeo. Kath and Kim, Double Box Set. Double Platinum Album: : Volume 9. Long Way to the Top: Live in Concert!

Platinum Album: Triple J Hottest Play School, Nursery Rhymes. 100: Volume 10. Thomas the Tank Engine, Happy Gold Album: Beccy Cole, Holidays, Percy and Coal, Wild at Heart. Truckloads of Fun.

Gold Album: Adam Harvey, The Universe: Big Bang. Workin’ Overtime. The Wiggles: Wake Up Jeff, Big Red Car. Appendices 201 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 24 - Television Transmitters

Digital Television Analog Television Ivanhoe 6 Ulladulla 33 Australian Capital Australian Capital Jerilderie 10 Upper Hunter 8 Territory Territory Jindabyne 60 Upper Namoi 7 Canberra 9A Canberra 9 Junee* 58 Vacy 31 Tuggeranong 59 Conder* 49 Kandos 60 Wagga Wagga 56 Weston Creek 59 Fraser 56 Khancoban 60 Walcha 6 Tuggeranong 60 Kings Cross 46 Walgett 69 New South Wales Weston Creek 55 Kotara 58 Walwa/Jingellic* 56 Bouddi 37 Kyogle 57 Warialda* 52 Gosford 37 New South Wales Laurieton 44 Weilmoringle* 69 Illawarra 51 Adelong* 67 Lightning Ridge 10 White Cliffs* 69 Kings Cross 30 Albury North 56 Lismore East* 56 Wilcannia 8 Kotara 37 Araluen 56 Lithgow 32 Wisemans Ferry* 67 Manly/Mosman 30 Armidale 33 Lithgow East 55 Wollongong 30 Merewether 37 Armidale North 5A Long Flat* 49 Woronora* 46 Newcastle 37 Ashford 5A Lord Howe Wyangala* 63 Nowra North 66 Balranald 39 Island North* 9 Wyong 42 Stanwell Park 52 Batemans Bay/Moruya 9 Lord Howe Young 11 Sydney 12 Bathurst 6 Island South* 8 Wollongong 51 Batlow* 68 Maclean/Ashby* 58 Northern Territory Wyong 37 Bega/Cooma 8 Manly/Mosman 42 Adelaide River 11 Bonalbo 55 Manning River 6 Alice Springs 7 Northern Territory Bonny Hills* 49 Mannus* 55 Alice Springs North* 69 Darwin 30 Bouddi 67 Mannus* 67 Ampilatwatja* 67 Bourke 7 Menindee 9 Angurugu* 58 Queensland Bowral/Mittagong 33 Merewether 50 Areyonga* 66 Brisbane 12 Braidwood 57 Merimbula* 57 Barunga* 66 Currumbin 62 Broken Hill 2 Merriwa 8 Batchelor* 69 Darling Downs 37 Burra Creek* 55 Mount George* 28 Bathurst Island 11 Gold Coast 62 Byron Bay* 58 Mount Kembla* 39 Bathurst Island* 69 Gympie 62 Captains Flat* 55 Mt Canobolas/ Bathurst Island Gympie Town 62 Cassilis 42 Rosewood* 55 Wurankuwu* 59 Nambour 62 Central Tablelands 1 Mudgee 55 Beswick* 60 Southern Downs 45 Central Western Slopes 11 Mullumbimby Creek* 33 Bickerton Island* 60 Sunshine Coast 62 Cobar 2 Mungindi 10 Borroloola 6 Toowoomba 55 Coffs Harbour 60 Murrumbidgee Bulman* 68 South Australia Collarenebri 30 Irrigation Area 7 Canteen Creek* 63 Adelaide 12 Condobolin 65 Murrurundi 6 Cattle Creek* 68 Elizabeth South 64 Coolah 56 Murwillumbah 60 Cooinda* 45 Cooma Town 0 Narooma 0 Daguragu* 66 Tasmania Cooma Town 56 Newcastle 48 Daly River 10 Hobart 8 Cootamundra* 59 Newcastle 5A Darwin 6 NE Tasmania 41 Cowra 48 Nowra North 32 Darwin* 46 Crookwell 45 Nymagee* 66 Darwin North 55 Victoria Darbys Falls* 58 Nyngan 3 Docker River* 69 Ballarat 41 Deniliquin 9 Oberon 57 Docker River* 51 Bendigo 48 Dubbo 57 Ocean Shores* 56 Douglas Daly* 63 Ferntree Gully 47 Dungog 60 Peak Hill* 55 East Alligator* 65 Goulburn Valley 37 East Grove* 40 Portland Town* 55 Elliott* 58 Horsham 55 Eden 1 Portland/Wallerawang 57 Finke* 51 Latrobe Valley 42 Elizabeth Beach* 57 Quirindi 5A Galiwinku 8 Marysville 60 Emmaville 55 Richmond/Tweed 6 Gapuwiyak* 69 Melbourne 12 Enngonia* 69 Smiths Lake* 50 Groote Eylandt 7 /Sunraysia 11 Eugowra* 55 Stanwell Park 33 Haasts Bluff* 69 Murray Valley 58 Forster* 47 SW Slopes/E Riverina 0 Helen Springs* 68 Nhill 66 Glen Innes 50 Sydney 2 Hermannsburg* 66 Safety Beach 60 Gloucester 42 Talbingo* 67 Hodgson Downs* 69 Selby 47 Goodooga 8 Tamworth 55 Imanpa* 51 South Yarra 60 Gosford 46 Tamworth City 2 Jabiru 8 Upper Murray 9A Goulburn 55 Telegraph Point* 49 Jim Jim* 69 Upwey 47 Grafton/Kempsey 2 Tenterfield 69 Kalkaringi* 57 Warburton 60 Grawin/Glengarry* 67 Thredbo 34 Katherine 7 Western Victoria 6 Gunning* 58 Tottenham 10 Katherine Gorge* 62 Hartley* 48 Tullamore* 55 Kings Canyon Resort* 69 Western Australia Hay 11 Tullibigeal* 69 Kintore* 60 Perth 12 Hillston* 62 Tumbarumba* 66 Kulgera* 69 Roleystone 56 Illawarra 56 Tumut 57 Laramba* 68 Toodyay 56 Inverell 2 Tweed Heads 32 Maningrida* 63 202 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 24 - Television Transmitters (continued)

Mary River* 65 Boulia 8 Hughenden 9 Richmond 6 Mataranka 8 Bowen 5A Hungerford* 69 Rockhampton 9 McArthur River* 59 Boyne Island 57 Injinoo* 55 Rockhampton East 55 McArthur River Mine* 69 Boyne Valley* 57 Injune 8 Roma 7 Mereenie* 67 Brisbane 2 Isisford 7 Rosedale* 57 Milikapiti* 69 Burdekin Falls* 69 Jackson Oil Field* 69 Rossville* 62 Minjilang* 69 Burketown* 69 Jericho 7 Saibai Island* 63 Mount Todd* 46 Cairns 9 Julia Creek 10 Sapphire/Rubyvale* 46 Mt Liebig* 66 Cairns East 41 Jundah* 69 Sarina* 55 Newcastle Waters 8 Cairns North 56 Karumba 6 Scherger* 50 Nhulunbuy 11 Camooweal 8 Kelso* 59 Shute Harbour 2 Numbulwar* 69 Canungra* 60 Kooralbyn* 56 Smithfield Heights 56 Nyirripi* 66 Cape Flattery Mine* 69 Kowanyama* 69 Somerset Dam* 57 Peppimenarti* 69 Capella 32 Kubin* 62 Southern Downs 1 Pine Creek 10 Cardwell* 69 Lakeland 69 Speewah* 55 Pularumpi* 69 Charleville 9 Lakeland Roadhouse* 57 Springsure 8 Robinson River* 59 Charters Towers 44 Laura 8 St George 8 Santa Teresa* 68 Chillagoe* 69 Linville* 63 St Lawrence* 68 South Alligator* 56 Chinchilla* 56 Little Mulgrave* 45 Stonehenge* 69 South Alligator- Clairview* 69 Lockhart River* 69 Stuart 59 Kakadu Resort* 65 Clermont 10 Longreach 6 Sue Island* 61 Tennant Creek 9 Cloncurry 7 Mackay 8 Sunshine Coast 40 Ti Tree* 67 Coen 8 Mareeba 54 Surat 11 Timber Creek* 69 Collinsville 55 Maroon* 56 Tambo 6 Tindal* 47 Cooktown 8 Marpuna* 69 Tara 57 Tipperary* 66 Coppabella* 55 Meandarra 59 Taroom 11 Titjikala* 56 Corfield 10 Middlemount 8 Texas 11 Uluru* 69 Cow Bay* 48 Miles 9 Thallon* 69 Umbakumba* 56 Cracow* 68 Millmerran* 55 Thangool* 58 Urapunga* 68 Crows Nest* 58 Miriam Vale/Bororen 11 Thargomindah* 69 Utopia* 60 Croydon 8 Mission Beach 2 Theodore 58 Wadeye* 69 Cunnamulla 10 Mitchell 6 Thursday Island 8 Warrego 60 Currumbin 33 Monto 56 Tieri* 69 Warruwi* 69 Daintree Village* 59 Moore 33 Tin Can Bay* 55 Werenbun* 65 Dajarra* 69 Moranbah 5A Toogoolawah* 59 Willowra* 69 Darling Downs 32 Moranbah Town 55 Toowoomba 56 Yarralin* 69 Dimbulah 46 Morven 7 Townsville 3 Yirrkala* 9 Dingo Beach* 57 Mossman 8 Townsville North 55 Yuelamu* 56 Dirranbandi 7 Mossman South* 59 Trinity Beach 45 Yulara* 67 Doomadgee* 69 Mount Alford* 55 Tully 8 Dysart 2 Mount Garnet 2 Wallumbilla* 46 Queensland Eidsvold 57 Mount Isa 6 Wandoan 5A Adavale* 69 Einsleigh* 66 Mount Molloy 7 Wangetti 51 Agnes Water* 53 Eloise Mine* 66 Mount Morgan* 56 Warwick 55 Airlie Beach 49 Emerald 11 Mount Surprise* 55 Weipa 7 Alligator Creek* 58 Eromanga* 66 Moura 54 Wide Bay 6 Almaden* 64 Esk 55 Mungallala* 65 Willows* 59 Alpha 8 Eulo* 69 Murgon 57 Windorah* 69 Anakie* 59 Flame Tree and Muttaburra 8 Winton 8 Aramac 11 Jubilee Pocket* 54 Nambour 58 Wirralie* 69 Atherton 68 Flying Fish Point* 58 Napranum* 63 Wujal Wujal* 69 Augathella 11 Forsayth* 56 Nebo 55 Wyandra* 69 Ayr 63 Georgetown 7 New Mapoon* 64 Yaraka* 30 Ayton* 69 Gladstone (East) 32 Nonda* 69 Yarrabah* 69 Ayton* 62 Gladstone (West) 55 Noosa/Tewantin 32 Yeppoon 56 Babinda 54 Glenden* 29 Normanton 8 Yowah* 69 Ballard 33 Gold Coast 49 Numinbah Prison* 56 Yuleba* 68 Ballera* 56 Goondiwindi 6 Osborne Mines* 63 Bamaga* 69 Gordonvale 55 Palen Creek* 65 South Australia Barcaldine 10 Greenvale 8 Paluma* 59 Adelaide 2 Bedourie 7 Gunpowder* 69 Pentland 8 Adelaide Foothills 46 Bell 56 Gununa* 60 Pormpuraaw* 69 Amata* 69 Birdsville 8 Gununa* 69 Port Douglas 55 Andamooka 8 Blackall 9 Gympie 45 Proserpine 56 Angaston* 58 Blackwater 8 Gympie Town 57 Quilpie 8 Arkaroola* 69 Bogantungan* 69 Herberton 60 Rathdowney* 40 Balfours Well* 52 Bollon* 69 Hervey Bay 55 Ravenshoe 8 Barton* 69 Boonah 57 Hope Vale* 69 Redlynch 60 Bookabie* 68 Appendices 203 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 24 - Television Transmitters (continued)

Bordertown 2 Tarcoola* 69 South Springfield 56 Melbourne 2 Burra 56 Truro Grove* 66 St Helens 31 Mildura/Sunraysia 6 Cape Jervis* 46 Tumby Bay 32 St Marys 56 Mitta Mitta* 53 Caralue Bluff 59 Umuwa* 69 Strahan 57 Mitta Vale* 56 Carrickalinga* 55 Victor Harbor 55 Strathgordon 43 Murray Valley 2 Ceduna/Smoky Bay 9 Waikerie 56 Swansea 57 Murrayville* 63 Chandler* 68 Wallatinna* 50 Taroona 46 Myrtleford 2 Coffin Bay 45 Watarru* 69 Tullah* 55 Nhill 9 Coober Pedy 8 Watinuma* 68 Ulverstone 59 Nowa Nowa 55 Cook* 69 Watson* 68 Waratah 57 Old Tallangatta* 53 Cowell 6 William Creek* 69 Wayatinah* 46 Omeo 32 Elizabeth South 63 Wirrulla 8 Weldborough 56 Orbost 2 Elliston* 69 Woomera 7 Wilmot* 56 Port Campbell* 54 Ernabella* 69 Wudinna 30 Wynyard 33 Portland 60 Eudunda* 66 Yalata* 66 Rosebud* 56 Fowlers Bay* 69 Yankalilla* 56 Victoria Safety Beach 61 Fregon* 69 Yunta* 69 Alexandra 59 Selby 57 Glendambo* 69 Alexandra Environs 31 Seymour 55 Golden Grove* 56 Tasmania Anglesea and Aireys Shelford* 65 Gumeracha* 56 Acton Road 55 Inlet* 56 South Yarra 61 Hallett Cove 63 Avoca 45 Apollo Bay 55 Swifts Creek 59 Hawker 48 Barrington Valley 46 Bairnsdale 57 Tallangatta* 46 Iga Warta* 65 Bicheno 10 Ballarat 42 Tallangatta Valley* 53 Indulkana* 69 Binalong Bay 33 Bendigo 1 Tawonga South 32 Kalka* 68 Blackstone* 55 Bonnie Doon 58 Trawool* 31 Kanpi* 68 Boltons Beach* 56 Boolarra* 56 Underbool* 63 Keith 42 Burnie 58 Bright 32 Upper Murray 1 Kenmore Park* 69 Cygnet 45 Bruthen 53 Upwey 39 Kingscote* 69 Derby 57 Buxton* 33 Warburton 61 Kingston SE/Robe 56 Dover 56 Cann River 11 Warrnambool 2 Lameroo 57 Dover South 44 Casterton 55 Warrnambool City* 29 Leigh Creek South 9 Eaglehawk Neck* 56 Churchill 55 Western Victoria 5A Lyndhurst* 60 East Devonport 57 Cobden 8 Wye River* 52 Lyndoch* 56 Forth* 45 Colac 5A Yea 33 Manguri* 69 Geeveston 57 Coleraine 2 Mannum* 66 Gladstone 40 Corryong 9 Western Australia Maralinga* 66 Goshen/Goulds Dargo* 57 Albany 7 Marion Bay* 56 Country 57 Dartmouth* 57 Albany West* 63 Marla* 69 Gunns Plains* 57 Eildon 33 Argyle 69 Marree 8 Hillwood 46 Eildon Town 57 Augusta 56 Melrose/Wilmington* 59 Hobart 2 Eskdale* 67 Badgingarra* 68 Mimili* 69 Hobart NE Suburbs 57 Falls Creek* 56 Bamboo Creek* 64 Mintabie* 64 King Island 11 Ferntree Gully 56 Bayulu 45 Moomba* 69 Launceston 56 Flowerdale and Beacon* 69 Myponga* 39 Lileah 8 Hazeledene* 56 Bencubbin* 68 Naracoorte 57 Lilydale 57 Forrest* 65 Billiluna* 66 Nepabunna* 69 Little Swanport/ Foster 57 Blackstone* 69 Normanville* 57 Ravensdale* 56 Freeburgh/Smoko* 56 Boddington* 68 Nyapari* 69 Mangana 55 Geelong (Newtown)* 56 Borden* 65 Oak Valley* 67 Maydena* 58 Gellibrand* 66 Bremer Bay* 69 Oodnadatta* 60 Meander 56 Genoa 31 Bremer Bay South* 67 Orroroo* 69 Mole Creek* 57 Gisborne* 56 Bridgetown 56 Parachilna* 69 Montumana 59 Goulburn Valley 40 Broads Dams* 69 Penong* 69 NE Tasmania 32 Halls Gap 55 Broome 8 Peterhead* 56 Neika/Leslie Vale* 56 Harrietville* 57 Bruce Rock* 66 Pinnaroo 56 New Norfolk 56 Healesville* 57 Bunbury 5 Pipalyatjara* 69 Orford 55 Hopetoun 56 Burracoppin* 66 Pipalyatjara* 51 Paloona* 47 Hopetoun* 29 Callion* 69 Port Lincoln 60 Penguin 31 Horsham 45 Camballin* 68 Quorn 47 Port Arthur* 56 Howqua* 57 Carnarvon 7 Rawnsley Park Port Sorell 64 Jamieson* 58 Central Agricultural 5A Station* 69 Pyengana Valley 33 Kiewa 57 Cervantes 46 Renmark/Loxton 3 Queenstown/Zeehan 56 Lakes Entrance 32 Christmas Island* 11 Roxby Downs 56 Ringarooma 55 Latrobe Valley 40 Coalmine Beach* 65 South East 1 Rosebery 33 Lorne 57 Cockatoo Island* 58 Spencer Gulf North 1 Savage River 4 Mallacoota 57 Cocos Islands* 9 Streaky Bay 10 Sisters Beach* 60 Mansfield 50 Condingup/Howick 6 Swan Reach* 66 Smithton 32 Marysville 46 Coolgardie* 63 204 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 24 - Television Transmitters (continued)

Coonana* 63 Marvel Loch* 55 Varanus Island* 65 Papunya 66 Coorow* 67 Maryville* 56 Vlaming Head* 69 Peppimenarti 63 Coral Bay* 68 Meekatharra 8 Wagin 8 Pmara Jutunta 66 Cosmo Newberry* 66 Menzies 10 Walpole* 57 Pularumpi 63 Cue 10 Merredin 8 Wanarn* 63 Ramingining 66 Curtin* 69 Moora 60 Wangkatjungka* 69 Santa Teresa 65 Dalwallinu 46 Morawa 8 Warakurna* 69 Umbakumba 65 Dampier 29 Mount Magnet 8 Warburton* 69 Wadeye 63 Denham 8 Mukinbudin* 31 Warmun* 68 Warruwi 66 Denmark* 67 Mullewa 9 Wave Rock* 69 Willowra 66 Derby 8 Munglinup* 69 Weeli Wolli Creek* 69 Yirrkala 66 Dongara* 61 Muradup* 67 Wellstead* 67 Yuelamu 65 Eneabba 46 Murchison* 63 Westonia* 65 Yuendumu 66 Esperance 10 Murrin Murrin* 65 Wharton* 69 Eucla* 69 Nanga Bay* 69 Wiluna* 69 Queensland Exmouth 8 Nannup 32 Winning* 69 Aurukun 66 Fishery Beach* 57 Narembeen 64 Wongan Hills 6 Badu Island 64 Fitzroy Crossing 58 Narrogin 57 Woodie Woodie* 60 Bamaga 66 Forrest* 69 Newdegate* 66 Wurreranginy Boigu Island 66 Gairdner* 68 Newman 7 Community* 8 Coconut Island 66 Gascoyne Junction* 66 Norseman 7 Wyndham 10 Darnley Island 66 Geraldton 6 North Rankin* 61 Yagga Yagga* 66 Dauan Island 65 Gnowangerup* 69 North Rankin* 67 Yalgoo 10 Doomadgee 63 Goodwyn* 68 Northampton 8 Yandi II Minesite* 62 Gununa 63 Gracetown* 61 Northcliffe* 56 Yandicoogina* 68 Hope Vale 66 Green Head* 51 Nullagine* 50 Yiyili* 69 Injinoo 64 Halls Creek 8 Nungarin* 66 Yungngora* 69 Kowanyama 63 Honey Well Mine* 68 Nyabing* 66 Zanthus* 69 Kubin 65 Hopetoun 65 Oldfield - Bedford* 51 Lockhart River 63 Hyden* 29 Oldfield - Karranga* 51 Mabuiag Island 66 Jameson One Arm Point* 69 BRACS Television Murray Islands 66 (Mantamaru)* 69 Ongerup* 67 The Australian New Mapoon 58 Jerramungup* 69 Onslow 8 Broadcasting Authority Pormpuraaw 66 Jundee Gold Mine* 68 Oriental Well* 67 has issued a licence for a Saibai Island 66 Jurien 55 Overlander* 69 community facility formerly Seisia 65 Kalbarri 9 Pallottine Mission* 69 known as Broadcasting St Pauls 66 Kalgoorlie 6 Palm Springs Mine* 60 for Remote Aboriginal Stephens Island 65 Kambalda 55 Pannawonica 11 Communities Scheme Sue Island 64 Karalundi* 68 Paraburdoo 6 (BRACS). Communities Umagico 59 Karilywara* 63 Parnngurr* 69 with such facilities have a Woorabinda 66 Karratha 54 Peaceful Bay* 67 transmitter which allows Wujal Wujal 66 Karratha South* 42 Pemberton 31 rebroadcasting of the Yam Island 65 Katanning 7 Perth 2 ABC or programming Yorke Islands 66 Kellerberrin* 41 Perth East* 49 from other sources. Kojonup 69 Phillip Point* 68 South Australia Kondinin* 69 Pilbara* 67 Northern Territory Amata 66 Koolyanobbing 11 Pingrup* 67 Ali Curung 66 Ernabella 66 Koorda* 52 Pink Hills* 69 Barunga 63 Fregon 66 Kulin* 31 Port Hedland 7 Bathurst Island 66 Indulkana 63 Kununoppin* 67 Prevelly* 65 Beswick 69 Kununurra 9 Punmu* 66 Bulman 65 Western Australia Kununurra East 68 Quinninup* 56 Daguragu 63 Balgo 66 La Grange* 69 Ravensthorpe 11 Finke 66 Beagle Bay 66 Lake Grace 33 Rawlinna* 69 Galiwinku 66 Jigalong 66 Lake Gregory* 68 Roebourne 9 Hermannsburg 63 Kalumburu 66 Lake King* 69 Roleystone 57 Imanpa 66 Kiwirrkurra 66 Lancelin* 53 Salmon Gums 8 Kalkaringi 51 La Grange 66 Laverton 10 Sandstone* 63 Kintore 66 Looma 66 Learmonth* 66 Shay Gap* 2 Lajamanu 63 Oombulgurri 66 Leeman 5A Southern Agricultural 2 Maningrida 66 Tjukurla 66 Leinster 10 Southern Cross 9 Milikapiti 66 Warmun 65 Leonora 8 Tambellup* 67 Milingimbi 65 Wingellina 66 Lombadina* 53 Tjirrkarli* 69 Minjilang 66 Yandeearra 66 Mandurah* 57 Tjuntjuntjara* 69 Ngukurr 69 Yungngora 66 Manjimup 57 Tom Price 10 Nturiya 65 Marandoo* 43 Toodyay 40 Numbulwar 66 Marble Bar 8 Trayning* 69 Oenpelli 66 Margaret River 57 Useless Loop* 68 Palumpa 66 Appendices 205 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 24 - Television Transmitters (continued)

* SBRS-The Australian Broadcasting Authority has issued a licence to rebroadcast the service indicated under the Self-Help Broadcasting Reception Scheme (SBRS). Transmission facilities are provided by the licensee.

Television Transmitter Statistics

ACT NSW NT Qld SA Tas Vic WA Total Digital 3 13 1 10 2 2 18 3 52 Analog 4 93 17 122 33 46 53 72 440 SBRS 1 47 69 96 61 15 31 123 443 BRACS 35 28 4 13 80 Total 8 153 122 256 100 63 102 211 1 015

Appendix 25 - Radio Transmitters

Local Radio Nyngan 95.1 Newcastle Waters 106.1 Forsayth* 105.3 Australian Capital Port Stephens 95.7 Ngukurr* 104.5 Georgetown 106.1 Territory Portland/ Nhulunbuy 990 Gladstone 99.1 Canberra 666 Wallerawang 94.1 Pine Creek 106.1 Glenden 92.5 Richmond/Tweed 94.5 Ramingining* 107.3 Gold Coast 91.7 New South Wales SW Slopes/ Tanami* 96.1 Goondiwindi 92.7 Armidale 101.9 E Riverina 89.9 Tennant Creek 106.1 Goonyella* 89.7 Ashford 107.9 Sydney 702 Ti Tree* 107.7 Greenvale 105.9 Batemans Bay/ Talbingo* 88.9 Timber Creek* 106.9 Gunpowder* 106.1 Moruya 103.5 Tamworth 648 Tindal* 91.7 Gununa* 92.7 Bega 810 Taree 756 Tipperary* 88.1 Gympie 95.3 Bombala 94.1 Tenterfield 88.9 Uluru* 93.3 Gympie 1566 Bonalbo 91.3 Thredbo 88.9 Yulara* 99.7 Hughenden 1485 Broken Hill 999 Tottenham 98.9 Injune 105.9 Byrock 657 Tumbarumba* 92.5 Queensland Jackson Oil Field* 107.7 Central Western Tumut 97.9 Airlie Beach 89.9 Julia Creek 567 Slopes 107.1 Upper Namoi 99.1 Almaden* 106.5 Karumba 106.1 Cobar 106.1 Wagga Wagga 102.7 Alpha 105.7 Kowanyama* 106.1 Cooma 1602 Walcha 88.5 Atherton 720 Lakeland 106.1 Corowa 675 Walgett 105.9 Ayton* 103.9 Laura 106.1 Crookwell 106.9 White Cliffs* 107.7 Babinda 94.1 Lockhart River* 106.1 Cumnock 549 Wilcannia 1584 Ballera* 105.9 Longreach 540 Eden 106.3 Young 96.3 Bedourie 106.1 Mackay 101.1 Glen Innes 819 Biloela 94.9 Middlemount 106.1 Gloucester 100.9 Northern Territory Birdsville 106.1 Miriam Vale 88.3 Goodooga 99.3 Adelaide River 98.9 Bogantungan* 106.1 Mission Beach 89.3 Gosford 92.5 Alexandria* 105.5 Boulia 106.1 Mitchell 106.1 Goulburn (Town) 90.3 Alice Springs 783 Brisbane 612 Moranbah 104.9 Grafton 738 Bathurst Island 91.3 Burdekin Falls* 107.5 Mossman 639 Grafton/Kempsey 92.3 Bickerton Island* 105.7 Burketown* 96.3 Mount Garnet 95.7 Hay 88.1 Borroloola 106.1 Cairns 801 Mount Isa 106.5 Illawarra 97.3 Daly River 106.1 Cairns 106.7 Mount Molloy 95.7 Ivanhoe 106.1 Darwin 105.7 Cairns North 95.5 Mount Surprise* 105.3 Jindabyne 95.5 Docker River* 107.7 Camooweal 106.1 Nambour 90.3 Kandos 100.3 Galiwinku 105.9 Carmilla* 94.5 Normanton 105.7 Kempsey 684 Groote Eylandt 106.1 Charleville 603 Osborne Mines* 107.1 Khancoban* 89.7 Haasts Bluff* 105.9 Chillagoe* 106.1 Pentland 106.1 Lightning Ridge 92.1 Jabiru 747 Clairview* 94.1 Pialba 855 Lithgow (City) 1395 Jim Jim* 105.9 Cloncurry* 100.5 Pormpuraaw* 106.1 Manning River 95.5 Katherine 106.1 Coen 105.9 Quilpie 106.1 Menindee 97.3 Kings Canyon Collinsville 106.1 Rockhampton 837 Merriwa 101.9 Resort* 89.1 Cooktown 105.7 Roma 105.7 Mudgee (Town) 99.5 Maningrida* 104.5 Croydon 105.9 Roma/St George 711 Murrumbidgee Mataranka 106.1 Cunnamulla 106.1 Scherger* 92.1 Irrigation Area 100.5 McArthur River Dimbulah 91.7 Southern Downs 104.9 Murrurundi 96.9 Mine* 105.7 Doomadgee* 97.5 St Lawrence* 94.9 Murwillumbah 720 Mereenie Gas/ Dysart 91.7 Tambo 105.9 Muswellbrook 105.7 Oil Field* 96.3 Eidsvold 855 Taroom 106.1 Muswellbrook 1044 Mount Todd* 94.9 Einsleigh* 96.9 Thargomindah* 106.1 Newcastle 1233 Nabarlek* 107 Emerald 1548 Theodore 105.9 206 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 25 - Radio Transmitters (continued)

Toowoomba 747 Mallacoota 104.9 Nimary Gold Mine* 103.3 Kandos 96.3 Torres Strait 1062 Mansfield 103.7 Norseman 105.7 Khancoban* 91.3 Townsville 630 Melbourne 774 Northam 1215 Lightning Ridge 93.7 Tully 95.5 Mildura/Sunraysia 104.3 Nullagine* 106.3 Lithgow (City) 92.1 Wandoan 98.1 Murray Valley 102.1 Packsaddle Village* 97.7 Manning River 97.1 Weipa 1044 Myrtleford 91.7 Palm Spring Mine* 106.9 Menindee 95.7 Weipa* 105.7 Omeo 720 Pannawonica 567 Merriwa 103.5 Wide Bay 100.1 Orbost 97.1 Paraburdoo 567 Murrumbidgee Portland 96.9 Paraburdoo* 99.3 Irrigation Area 98.9 South Australia Sale 828 Perth 720 Murrurundi 104.1 Adelaide 891 Upper Murray 106.5 Port Hedland 603 Newcastle 1512 Andamooka 105.9 Warrnambool 1602 Punmu* 107.3 Nowra 603 Coober Pedy 106.1 Western Victoria 94.1 Ravensthorpe 105.9 Portland/ Cook* 107.7 Sandstone* 106.3 Wallerawang 92.5 Glendambo* 106.1 Western Australia Shay Gap* 107.9 Richmond/ Leigh Creek Albany 630 Sir Samuel Mine* 94.3 Tweed 96.9 Coalfield* 99.3 Argyle 105.9 Southern Cross 106.3 SW Slopes/ Leigh Creek South 1602 Augusta 98.3 Tjirrkarli* 106.1 E Riverina 89.1 Lyndhurst* 88.7 Billiluna* 105.9 Tom Price 567 Sydney 576 Marree 105.7 Blackstone* 106.1 Tom Price* 99.3 Talbingo* 91.3 Mintabie* 88.7 Bow River Mine* 106.3 Useless Loop* 100.3 Tamworth 93.9 Moomba* 106.1 Bridgetown 1044 Wagin 558 Tenterfield 90.5 Mount Gambier 1476 Brockman Village* 99.3 Warakurna* 101.9 Thredbo 90.5 Naracoorte 1161 Bronzewing Mine* 107.9 Warburton* 106.1 Tumut 99.5 Oodnadatta* 95.3 Broome 675 West Angelas* 94.5 Upper Namoi 100.7 Port Lincoln 1485 Busselton 684 Wildflower* 89.7 Wagga Wagga 104.3 Port Pirie 639 Cadjebut* 101.1 Wiluna* 106.1 Walcha 90.1 Renmark/Loxton 1062 Carnarvon 846 Wyndham 1017 Walgett 107.5 Roxby Downs 102.7 Cockatoo Island* 97.7 Yagga Yagga* 106.1 Wilcannia 1485 Streaky Bay 693 Coral Bay* 104.9 Yalgoo 106.1 Wollongong 1431 Todmorden* 106.1 Cue 106.1 Yandicoogina* 93.3 Young 97.1 Woomera 1584 Curtin* 106.7 Yiyili* 106.1 Yalata* 105.9 Dalgaranga* 106.9 Northern Territory Dalwallinu 531 Adelaide River 100.5 Tasmania Darlot* 105.9 Radio National Alice Springs 99.7 Bicheno 89.7 Derby 873 Australian Capital Batchelor* 92.1 Burnie 102.5 Eighty Mile Beach* 88.9 Territory Bathurst Island 92.9 Devonport East 100.5 Esperance 837 Canberra 846 Borroloola 107.7 Fingal 1161 Exmouth 1188 Daly River 107.7 Hobart 936 Fitzroy Crossing 106.1 New South Wales Darwin 657 King Island 88.5 Geraldton 828 Armidale 720 Galiwinku 107.5 Launceston 711 Goldsworthy* 107.3 Balranald 93.1 Groote Eylandt 107.7 Lileah 91.3 Gull Tunkawanna* 100.5 Batemans Bay/ Jabiru 107.7 Orford 90.5 Halls Creek 106.1 Moruya 105.1 Kalkaringi* 107.7 Queenstown/ Hopetoun 105.3 Bathurst (City) 96.7 Katherine 639 Zeehan 90.5 Jameison* 106.1 Bega/Cooma 100.9 Mataranka 107.7 Rosebery 106.3 Kalbarri 106.1 Bonalbo 92.1 Newcastle Waters 107.7 Savage River/ Kalgoorlie 648 Bourke 101.1 Ngukurr* 99.7 Waratah 104.1 Karratha 702 Broken Hill 102.9 Nhulunbuy 107.7 St Helens 1584 Kununurra 819 Central Tablelands 104.3 Pine Creek 107.7 St Marys 102.7 Lagrange* 106.9 Central Western Ramingining* 104.1 Strahan 107.5 Lake Gregory* 107.7 Slopes 107.9 South Alligator* 88.1 Swansea 106.1 Laverton 106.1 Cobar 107.7 Tennant Creek 684 Waratah 103.3 Leinster* 106.1 Condobolin 88.9 Timber Creek* 105.3 Weldborough 97.3 Leonora 105.7 Cooma (Town) 95.3 Uluru* 91.7 Manjimup 738 Crookwell 107.7 Urapunga* 107.5 Victoria Marandoo* 106.1 Deniliquin 99.3 Werenbun* 102.1 Alexandra 102.9 Marble Bar 105.9 Eden 107.9 Yarralin* 94.5 Apollo Bay 89.5 Meekatharra 106.3 Emmaville 93.1 Yulara* 98.1 Ballarat 107.9 Melbourne* 92.5 Glen Innes 105.1 Bendigo 91.1 Menzies 106.1 Gloucester 102.5 Queensland Bright 89.7 Mesa J Mine* 92.5 Goodooga 100.9 Airlie Beach 93.1 Cann River 106.1 Mount Magnet 105.7 Goulburn 1098 Almaden* 104.5 Corryong 99.7 Mt Whaleback* 105.7 Grafton/Kempsey 99.5 Alpha 107.3 Eildon 97.3 Murrin Murrin* 92.5 Hay 88.9 Aramac 107.9 Goulburn Valley 97.7 Nannup 98.1 Ivanhoe 107.7 Augathella 107.7 Horsham 594 Newman 567 Jerilderie 94.1 Babinda 95.7 Latrobe Valley 100.7 Nifty* 105.3 Jindabyne 97.1 Barcaldine 107.3 Appendices 207 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 25 - Radio Transmitters (continued)

Bedourie 107.7 Pentland 107.7 Corryong 98.1 Ravensthorpe 107.5 Birdsville 107.7 Quilpie 107.7 Eildon 98.1 Roebourne 107.5 Blackall 107.9 Richmond 107.7 Hopetoun 88.3 Salmon Gums 100.7 Blackwater 94.3 Rockhampton 103.1 Mallacoota 103.3 Shay Gap* 106.3 Boulia 107.7 Roma 107.3 Mansfield 105.3 Southern Bowen 92.7 Southern Downs 106.5 Melbourne 621 Agricultural 96.9 Brisbane 792 Springsure 100.9 Mildura/Sunraysia 105.9 Southern Cross 107.9 Cairns 105.1 St George 107.7 Nhill 95.7 Sunrise Dam* 95.7 Cairns North 93.9 Surat 107.5 Omeo 99.7 Sunrise Dam* 96.1 Camooweal 107.7 Tambo 107.5 Orbost 98.7 Tom Price 107.3 Capella 107.3 Taroom 107.7 Portland 98.5 Wagin 1296 Charleville 107.3 Thallon* 89.3 Swifts Creek 103.5 Wyndham 107.7 Charters Towers 97.5 Theodore 107.5 756 Yalgoo 107.7 Clermont 107.7 Thursday Island 107.7 Warrnambool 101.7 Yandicoogina* 107.7 Cloncurry 107.7 Townsville 104.7 Western Victoria 92.5 Coen 107.5 Townsville North 96.7 Collinsville 107.7 Tully 96.3 Western Australia ABC Classic FM Cooktown 107.3 Wandoan 98.9 Argyle 107.5 Australian Capital Corfield 107.3 Weipa 107.3 Augusta 99.1 Territory Croydon 107.5 Wide Bay 100.9 Broome 107.7 Canberra 102.3 Cunnamulla 107.7 Winton 107.9 Busselton 1224 Darling Downs 105.7 Carnarvon 107.7 New South Wales Dimbulah 93.3 South Australia Christmas Island* 1422 Armidale 103.5 Dirranbandi 107.3 Adelaide 729 Cocos Islands* 102.1 Batemans Bay/ Dysart 93.3 Andamooka 107.5 Coral Bay* 106.5 Moruya 101.9 Eidsvold 102.7 Arkaroola* 102.9 Cue 107.7 Bathurst (City) 97.5 Einsleigh* 95.3 Ceduna/ Dalwallinu 612 Bega/Cooma 99.3 Emerald 93.9 Smoky Bay 107.7 Dampier 107.9 Broken Hill 103.7 Forsayth* 106.9 Coober Pedy 107.7 Denham 107.5 Central Tablelands 102.7 Georgetown 107.7 Hawker 107.5 Derby 107.5 Central Western Gladstone 95.9 Keith 96.9 Eneabba 107.7 Slopes 105.5 Glenden 93.3 Leigh Creek Esperance 106.3 Goulburn (Town) 89.5 Gold Coast 90.1 Coalfield* 98.5 Exmouth 107.7 Grafton/Kempsey 97.9 Goondiwindi 94.3 Leigh Creek South 106.1 Fitzroy Crossing 107.7 Illawarra 95.7 Greenvale 101.9 Marree 107.3 Geraldton 99.7 Khancoban* 88.1 Gunpowder* 107.7 Mount Gambier 103.3 Goldsworthy* 105.7 Lord Howe Island* 104.1 Gununa* 106.1 Quorn 107.9 Halls Creek 107.7 Lord Howe Island* 106.1 Gympie 96.9 Renmark/Loxton 1305 Hopetoun 106.9 Manning River 98.7 Herberton 93.1 Roxby Downs 101.9 Jurien 107.9 Murrumbidgee Hughenden 107.5 Spencer Gulf North 106.7 Kalbarri 107.7 Irrigation Area 97.3 Injune 107.5 Streaky Bay 100.9 Kalgoorlie 97.1 Newcastle 106.1 Isisford 107.7 Tumby Bay 101.9 Kambalda 93.9 Richmond/Tweed 95.3 Jericho 107.7 William Creek* 106.1 Karratha 100.9 SW Slopes/ Julia Creek 107.5 Wirrulla 107.3 Kununurra 107.3 E Riverina 88.3 Karumba 107.7 Woomera 105.7 Laverton 107.7 Sydney 92.9 Lakeland 107.7 Wudinna 107.7 Leeman 107.3 Talbingo* 88.1 Laura 107.7 Leinster* 107.7 Tamworth 103.1 Longreach 99.1 Tasmania Leonora 107.3 Upper Namoi 96.7 Mackay 102.7 Bicheno 91.3 Marble Bar 107.5 Wagga Wagga 105.9 Meandarra 104.3 Hobart 585 Meekatharra 107.9 Middlemount 107.7 Lileah 89.7 Menzies 107.7 Northern Territory Miles 92.1 NE Tasmania 94.1 Merredin 107.3 Alice Springs 97.9 Miriam Vale 89.9 Orford 88.9 Mount Magnet 107.3 Darwin 107.3 Mission Beach 90.9 Queenstown 630 Mount Keith* 99.3 Titjikala* 96.7 Mitchell 107.7 Rosebery 107.9 Mount Whaleback* 104.1 Yulara* 98.9 Monto 101.9 St Helens 96.1 Mullewa 107.5 Moranbah 106.5 St Marys 101.1 Nannup 98.9 Queensland Morven 107.5 Strahan 105.9 Narembeen 107.7 Airlie Beach 95.5 Mossman 90.1 Swansea 107.7 Newman 93.7 Bogantungan* 104.5 Mount Garnet 97.3 Waratah 104.9 Nifty* 107.7 Brisbane 106.1 Mount Isa 107.3 Weldborough 98.9 Norseman 107.3 Cairns 105.9 Mount Molloy 97.3 Onslow 107.5 Cairns North 94.7 Mount Surprise* 106.9 Victoria Pannawonica 107.7 Clermont 104.5 Muttaburra 107.7 Albury/Wodonga 990 Paraburdoo 107.7 Cloncurry* 90.5 Nonda* 100.9 Alexandra 104.5 Perth 810 Darling Downs 107.3 Normanton 107.3 Bairnsdale 106.3 Plutonic Gold Emerald 90.7 Pasminco Century Bright 88.9 Mine* 107.5 Gold Coast 88.5 Mine* 100.5 Cann River 107.7 Port Hedland 95.7 Gympie 93.7 208 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 25 - Radio Transmitters (continued)

Longreach* 102.1 Bega/Cooma 100.1 Andamooka* 99.5 ABC News Radio Mackay 97.9 Broken Hill 102.1 Leigh Creek Australia Capital Mount Isa 101.7 Central Tablelands 101.9 Coalfield* 100.9 Territory Nambour 88.7 Central Western Moomba* 104.5 Canberra 1440 Rockhampton 106.3 Slopes 102.3 Mount Gambier 102.5 Roma 97.7 Goulburn (Town) 88.7 Port Lincoln* 92.3 New South Wales Southern Downs 101.7 Grafton/Kempsey 91.5 Renmark/Loxton 101.9 Gosford 98.1 Thallon* 90.9 Illawarra 98.9 Roxby Downs* 101.1 Newcastle 1458 Townsville 101.5 Lord Howe Island* 105.3 Spencer Gulf North103.5 Sydney 630 Townsville North 95.9 Manning River 96.3 Streaky Bay* 103.3 Wide Bay 98.5 Murrumbidgee Tirrawarra* 107.7 Northern Territory Irrigation Area 96.5 Woomera* 104.1 Darwin 102.5 South Australia Newcastle 102.1 Wudinna* 105.3 Adelaide 103.9 Richmond/Tweed 96.1 Queensland Adelaide Foothills 97.5 SW Slopes/ Tasmania Brisbane 936 Angaston* 90.7 E Riverina 90.7 Hobart 92.9 Gold Coast 95.7 Mount Gambier 104.1 Sydney 105.7 NE Tasmania 102.1 Oak Valley* 107.3 Tamworth 94.7 Smithton* 105.5 South Australia Renmark/Loxton 105.1 Upper Namoi 99.9 Adelaide 972 Roxby Downs 103.5 Wagga Wagga 101.1 Victoria Spencer Gulf North 104.3 Ballarat 107.1 Tasmania Woomera* 103.3 Northern Territory Bendigo 90.3 Hobart 729 Alice Springs 94.9 Goulburn Valley 94.5 Tasmania Channel Point* 96.1 Latrobe Valley 96.7 Victoria Hobart 93.9 Darwin 103.3 Melbourne 107.5 Melbourne 1026 NE Tasmania 93.3 Jabiru* 105.3 Mildura/Sunraysia 101.1 Mereenie Gas/ Murray Valley 105.3 Western Australia Victoria Oil Field* 104.3 Upper Murray 103.3 Perth 585 Ballarat 105.5 Tindal* 88.5 Warrnambool 89.7 Bendigo 92.7 Uluru* 92.5 Western Victoria 94.9 Bright 88.1 Warrego* 107.7 Domestic Goulburn Valley 96.1 Yulara* 95.7 Western Australia Shortwave Latrobe Valley 101.5 Bunbury 94.1 Frequencies used by Melbourne 105.9 Queensland Cadjebut* 104.3 shortwave stations to Mildura/Sunraysia 102.7 Ballera* 104.3 Carnarvon* 101.3 transmit are varied to Murray Valley 103.7 Brisbane 107.7 Central Agricultural 98.1 obtain optimum results. Upper Murray 104.1 Burketown* 97.9 Cocos Islands* 98.9 Warrnambool 92.1 Cairns 107.5 Dampier* 99.3 Northern Territory Western Victoria 93.3 Cairns North 97.1 Denham* 103.7 Alice Springs 2310 Cannington Mine Esperance* 105.5 3230 Western Australia McKinlay* 99.9 Exmouth* 98.1 4835 Bunbury 93.3 Cloncurry* 105.3 Fitzroy Crossing* 104.1 Katherine 2485 Central Agricultural 98.9 Cloncurry* 89.3 Geraldton 98.9 3370 Esperance 104.7 Darling Downs 104.1 Green Head* 105.3 5025 Fortnum Mine* 98.9 Emerald* 97.1 Gull Tunkawanna* 99.7 Tennant Creek 2325 Geraldton 94.9 Gold Coast 97.7 Kalgoorlie 98.7 3315 Green Head* 106.1 Gunpowder* 104.5 Karratha* 103.3 4910 Kalgoorlie 95.5 Jackson Oil Field* 106.1 Kununurra East* 100.1 Leinster* 104.5 Karumba* 104.5 Laverton* 98.9 Leonora* 104.1 Longreach* 106.1 Leonora* 96.9 BRACS Radio Narrogin 92.5 Mackay 99.5 Mesa J Mine* 99.3 The Australian One Arm Point* 107.9 Mount Isa 104.1 Mount Magnet* 99.3 Broadcasting Authority Perth 97.7 Nambour 89.5 Mount Keith* 100.9 has issued a licence for a Port Hedland* 97.3 Normanton* 100.1 Mount Keith* 98.5 community facility formerly Punmu* 105.7 Pasminco Century Mukinbudin* 89.1 known as Broadcasting Southern Mine* 101.7 Pannawonica* 106.1 for Remote Aboriginal Agricultural 94.5 Rockhampton 104.7 Parnngurr* 107.7 Communities Scheme Warmun* 106.9 Roma* 103.3 Perth 99.3 (BRACS). Communities Southern Downs 103.3 Port Hedland* 98.9 with such facilities have The Monument* 100.5 Roebourne* 104.9 a transmitter which allows Triple J Townsville 105.5 Southern rebroadcasting of the Australian Capital Townsville North 97.5 Agricultural 92.9 ABC or programming Territory Wide Bay 99.3 Useless Loop* 102.7 from other sources. Canberra 101.5 Winton* 96.7 Westonia* 99.5 Wildflower* 90.5 Northern Territory New South Wales South Australia Wurreranginy Ali Curung 106.1 Armidale 101.1 Adelaide 105.5 Community* 92.5 Barunga 106.1 Bathurst (City) 95.9 Adelaide Foothills 95.9 Bathurst Island 98.9 Appendices 209 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 25 - Radio Transmitters (continued)

Beswick 105.7 Ramingining 105.7 Hope Vale 107.7 South Australia Bulman 106.1 Santa Teresa 106.1 Injinoo 107.1 Amata 106.1 Daguragu 106.1 Uluru 94.1 Kowanyama 107.7 Ernabella 106.1 Finke 106.1 Umbakumba 106.3 Kubin 105.9 Fregon 106.1 Galiwinku 106.7 Wadeye 106.1 Lockhart River 107.7 Indulkana 106.1 Hermannsburg 106.1 Warruwi 106.1 Mabuiag Island 106.3 Imanpa 106.1 Willowra 106.1 Murray Islands 106.1 Western Australia Kintore 106.1 Yirrkala 105.3 New Mapoon 107.5 Balgo 106.1 Lajamanu 106.1 Yuelamu 105.9 Pormpuraaw 107.7 Beagle Bay 106.1 Maningrida 106.1 Yuendumu 106.1 Saibai Island 106.1 Djarindjin 106.1 Milikapiti 99.3 Seisia 106.3 Jigalong 106.1 Milingimbi 106.1 Queensland St Pauls 106.7 Kalumburu 106.1 Minjilang 106.1 Aurukun 107.7 Stephens Island 105.9 Kiwirrkurra 106.1 Ngukurr 101.3 Badu Island 107.5 Sue Island 105.9 Lagrange 106.1 Nturiya 105.9 Bamaga 106.7 Umagico 105.9 Looma 106.1 Numbulwar 106.1 Boigu Island 105.5 Woorabinda 106.1 Oombulgurri 106.1 Oenpelli 106.1 Coconut Island 105.7 Wujal Wujal 107.7 Tjukurla 106.1 Papunya 106.1 Darnley Island 106.1 Yam Island 106.1 Warmun 106.1 Peppimenarti 106.1 Dauan Island 105.7 Yorke Islands 106.1 Wingellina 106.1 Pmara Jutunta 106.1 Doomadgee 107.7 Yandeearra 106.1 Pularumpi 98.5 Gununa 107.7 Yungngora 106.1

* SBRS-The Australian Broadcasting Authority has issued a licence to rebroadcast the service indicated under the Self-Help Broadcasting Reception Scheme (SBRS). Transmission facilities are provided by the licensee.

Radio Transmitter Statistics

ACT NSW NT Qld SA Tas Vic WA Total Local Radio 1 58 15 67 13 18 24 41 237 SBRS 4 20 26 9 44 103 Radio National 1 51 15 86 18 13 20 50 254 SBRS 2 11 9 3 13 38 Classic FM 1 19 2 18 6 2 11 8 67 SBRS 4 2 4 3 8 21 Triple J 1 18 2 13 5 2 10 6 57 SBRS 1 7 15 9 1 27 60 NewsRadio 1 3 1 2 1 1 1 1 11 Domestic Shortwave 3 3 BRACS 34 28 4 14 80 Total 5 160 112 268 71 37 66 212 931

Appendix 26 - Radio Australia Transmitters

Shepparton (Victoria) 6 Brandon (Queensland) 2

In addition the ABC leases shortwave transmission services on transmitters located in Darwin, Singapore, Taiwan and the Marianas which are owned by three separate commercial transmission providers. The ABC uses these transmission facilities for varying hours per day to rebroadcast Radio Australia on varying shortwave frequencies to targeted areas in Asia. 210 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 27 - ABC Offices

ABC Head Office Development ABC Enterprises Australian Broadcasting ABC Centre ABC Ultimo Centre Corporation 600 Coronation Drive 700 Harris Street ABC Ultimo Centre Toowong 4006; Ultimo 2007; 700 Harris Street GPO Box 9994 GPO Box 9994 Ultimo 2007; Brisbane QLD 4001; Sydney NSW 2001; GPO Box 9994 Phone (07) 3377 5222 Phone (02) 8333 1500 Sydney NSW 2001; Fax: (07) 3377 5545 Fax (02) 8333 3867 Phone (02) 8333 1500 Director: Helen Hughes Fax (02) 8333 5344 International Broadcasting Managing Director: Content Rights Management Radio Australia Russell Balding ABC Ultimo Centre ABC Southbank Centre 700 Harris Street 120 Southbank Boulevard Ultimo 2007; Southbank 3006; ABC Divisions GPO Box 9994 GPO Box 9994 Corporate Affairs Sydney NSW 2001; Melbourne VIC 3001; ABC Ultimo Centre Phone (02) 8333 1500 Phone (03) 9626 1600 700 Harris Street Fax (02) 8333 1051 Fax (03) 9626 1899 Ultimo 2007; Director: Robyn Watts Head: Jean-Gabriel Manguy GPO Box 9994 Sydney NSW 2001; Finance and Support Services ABC Asia Pacific Phone (02) 8333 1500 ABC Ultimo Centre ABC Ultimo Centre Fax (02) 8333 5439 700 Harris Street 700 Harris Street Director: Geoff Crawford Ultimo 2007; Ultimo 2007; GPO Box 9994 GPO Box 9994 Radio Sydney NSW 2001; Sydney NSW 2001; ABC Southbank Centre Phone (02) 8333 1500 Phone (02) 8333 1500 120 Southbank Boulevard Fax (02) 8333 1777 Fax (02) 8333 1558 Southbank 3006; Director: David Pendleton Head of Networking and GPO Box 9994 Programming: Ian Carroll Melbourne VIC 3001; Production Resources Head of International Phone (03) 9626 1600 ABC Southbank Centre Operations: John Doherty Fax (03) 9626 1633 120 Southbank Boulevard Director: Sue Howard Southbank 3006; GPO Box 9994 State Offices Television Melbourne VIC 3001; Australian Capital Territory ABC Ultimo Centre Phone (03) 9626 1600 Canberra 700 Harris Street Fax (03) 9626 1164 Cnr Northbourne Ultimo 2007; Director: Andrew Lean and Wakefield Avenues GPO Box 9994 Dickson ACT 2602; Sydney NSW 2001; Human Resources GPO Box 9994 Phone (02) 8333 1500 ABC Ultimo Centre Canberra ACT 2601; Fax (02) 8333 3055 700 Harris Street Phone (02) 6275 4555 Director: Sandra Levy Ultimo 2007; Fax (02) 6275 4601 GPO Box 9994 (Local Radio station, New Media and Digital Services Sydney NSW 2001; 666 ABC Canberra) ABC Southbank Centre Phone (02) 8333 1500 Local Radio Manager: 120 Southbank Boulevard Fax (02) 8333 5108 Andy Henley Southbank 3006; Director: Colin Palmer Territory Director: GPO Box 9994 Liz McGrath Melbourne VIC 3001; Technology and Distribution Phone (03) 9626 1600 ABC Ultimo Centre Parliament House Bureau Fax (03) 9626 1552 700 Harris Street Senate Side Director: Lynley Marshall Ultimo 2007; Press Gallery GPO Box 9994 Parliament House News and Current Affairs Sydney NSW 2001; Canberra ACT 2601 ABC Ultimo Centre Phone (02) 8333 1500 Phone (02) 6275 4640 700 Harris Street Fax (02) 8333 3168 Fax (02) 6275 4642 Ultimo 2007; Director: Colin Knowles GPO Box 9994 Sydney NSW 2001; Phone (02) 8333 1500 Fax (02) 8333 4551 Director: Max Uechtritz Appendices 211 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 27 - ABC Offices (continued)

New South Wales Muswellbrook Northern Territory Sydney (administered by Newcastle) 1 Cavenagh Street ABC Ultimo Centre Market Street Darwin NT 0800; 700 Harris Street Muswellbrook NSW 2333; GPO Box 9994 Ultimo 2007; Phone (02) 6542 2811 Darwin NT 0801; GPO Box 9994 Fax (02) 6542 2899 Phone (08) 8943 3222 Sydney NSW 2001; (Local Radio station, Fax (08) 8943 3125 Phone (02) 8333 1500 ABC Upper Hunter) Territory Director: Fax (02) 8333 1203 Tony Bowden (Local Radio station, Newcastle 702 ABC Sydney) Cnr Wood and Parry Streets Darwin Local Radio Manager NSW: Newcastle West NSW 2309; 1 Cavenagh Street Roger Summerill Phone (02) 4922 1200 Darwin NT 0800; State Director: Fax (02) 4922 1222 GPO Box 9994 John Graham (Local Radio station, Darwin NT 0801; 1233 ABC Newcastle) Phone (08) 8943 3222 Bega Manager: Mike McCluskey Fax (08) 8943 3235 Unit 1, First Floor (Local Radio station, The Roy Howard Building Nowra 105.7 ABC Darwin) Ayers Walkway (administered by Wollongong) Local Radio Manager NT: 231 Carp Street; 64 Bridge Road Jo Jarvis (PO Box 336) (PO Box 1071) Bega NSW 2550; Nowra NSW 2541; Alice Springs Phone (02) 6491 6011 Phone (02) 4428 4511 Cnr Gap Road Fax (02) 6491 6099 Fax (02) 4428 4599 and Speed Street (Local Radio station, (Local Radio station, Alice Springs NT 0870; ABC South East) 97.3 ABC Illawarra) PO Box 1144 RPM: Andrew Ogilvie Alice Springs NT 0871; Orange Phone (08) 8950 4711 Coffs Harbour 46 Bathurst Road Fax (08) 8950 4799 (administered by Kempsey) (PO Box E138) (Local Radio station, 24 Gordon Street East Orange NSW 2800; ABC Territory Radio) Coffs Harbour NSW 2450; Phone (02) 6393 2511 RPM: Stewart Brash Phone (02) 6650 3611 Fax (02) 6393 2599 Fax (02) 6650 3099 (Local Radio station, Katherine (Local Radio station, ABC Central West) Stuart Highway ABC Mid North Coast) RPM: Laurie Neville Katherine NT 0850; PO Box 1240 Dubbo Tamworth Katherine NT 0851; (administered by Orange) Parry Shire Building Phone (08) 8972 5711 45 Wingewarra Street 470 Peel Street; Fax (08) 8972 5799 (PO Box 985) (PO Box 558) (Local Radio station, Dubbo NSW 2830; Tamworth NSW 2340; 106.1 ABC Katherine) Phone (02) 6881 1811 Phone (02) 6760 2411 Fax (02) 6881 1899 Fax (02) 6760 2499 Queensland (Local Radio station, (Local Radio station, ABC 600 Coronation Drive ABC Western Plains) New England North West) Toowong QLD 4066; RPM: Andrea Ho GPO Box 9994 Kempsey Brisbane QLD 4001; 18 Kemp Street Wagga Wagga Phone (07) 3377 5477 (PO Box 76) 100 Fitzmaurice Street Fax (07) 3377 5633 West Kempsey NSW 2440; Wagga Wagga NSW 2650; State Director: Phone (02) 6566 2111 Phone (02) 6923 4811 Chris Wordsworth Fax (02) 6566 2199 Fax (02) 6923 4899 (Local Radio station, (Local Radio station, Brisbane ABC Mid North Coast) ABC Riverina) 600 Coronation Drive RPM: Cameron Marshall RPM: Steven Spink Toowong QLD 4066; GPO Box 9994 Lismore Wollongong Brisbane QLD 4001; 61 High Street Cnr Kembla Phone (07) 3377 5227 (PO Box 908) and Market Streets Fax (07) 3377 5265 Lismore NSW 2480; (PO Box 973) (Local Radio station, Phone (02) 6627 2011 Wollongong East NSW 2520; 612 ABC Brisbane) Fax (02) 6627 2099 Phone (02) 4224 5011 Local Radio Manager Qld: (Local Radio station, Fax (02) 4224 5099 Michael McGowan ABC North Coast) (Local Radio station, RPM: Martin Corben 97.3 ABC Illawarra) RPM: Peter Riley 212 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 27 - ABC Offices (continued)

Bundaberg Rockhampton Broken Hill 58 Woongarra Street 236 Quay Street (administered by (PO Box 1152) (PO Box 911) ABC South Australia) Bundaberg QLD 4670; Rockhampton QLD 4700; 454 Argent Street Phone (07) 4155 4911 Phone (07) 4924 5111 (PO Box 315) Fax (07) 4155 4999 Fax (07) 4924 5199 Broken Hill NSW 2880; (Local Radio station, (Local Radio station, Phone (08) 8082 4011 ABC Wide Bay) ABC Capricornia) Fax (08) 8082 4099 RPM: Ross Peddlesden RPM: Ross Quinn (Local Radio station, 999 ABC Broken Hill) Cairns Sunshine Coast Cnr Sheridan and Upward Street (administered Mount Gambier (PO Box 932) by Gold Coast) Penola Road Cairns QLD 4870; Shop 3A, Dolphin Centre (PO Box 1448) Phone (07) 4044 2011 122 Aerodrome Road Mt Gambier SA 5290; Fax (07) 4044 2099 (PO Box 1212) Phone (08) 8724 1011 (Local Radio station, ABC Far North) Maroochydore QLD 4558; Fax (08) 8724 1099 RPM: Anna-Lise Murch Phone (07) 5475 5000 (Local Radio station, Fax (07) 5475 5099 ABC South East) Gladstone (Local Radio station, RPM: Alan Richardson (administered by Rockhampton) 90.3 Coast FM) Dahl’s Building Port Augusta 43 Tank Street Toowoomba (administered Gladstone QLD 4680; 297 Margaret Street by Port Pirie) Phone (07) 4976 4111 (PO Box 358) Church Street Fax (07) 4976 4199 Toowoomba QLD 4350; (PO Box 2149) (Local Radio station, Phone (07) 4631 3811 Port Augusta SA 5700; ABC Capricornia) Fax (07) 4631 3899 Phone (08) 8642 2848 (Local Radio station, ABC Fax (08) 8642 2838 Gold Coast Southern Queensland) (Local Radio station, Cnr Gold Coast Highway RPM: Steve McClelland 1485 Eyre Peninsula and Francis Street and West Coast) (PO Box 217) Townsville Mermaid Beach QLD 4218; 8-10 Wickham Street Port Lincoln Phone (07) 5595 2917 (PO Box 694) (administered Fax (07) 5595 2999 Townsville QLD 4810; by Port Pirie) (Local Radio station, 91.7 Coast FM) Phone (07) 4722 3011 2/8 Eyre Street Program Director: Susan McGrady Fax (07) 4722 3099 (PO Box 679) (Local Radio station, 630 Port Lincoln SA 5606; Longreach ABC North Queensland) Phone (08) 8683 2611 Duck Street RPM: Ian Hill Fax (08) 8683 2699 (PO Box 318) (Local Radio station, Longreach QLD 4730; South Australia 1485 Eyre Peninsula Phone (07) 4658 4011 85 North East Road and West Coast) Fax (07) 4658 4099 Collinswood SA 5081; (Local Radio station, GPO Box 9994 Port Pirie ABC Western Queensland) Adelaide SA 5001; 85 Grey Street RPM: Tom Harwood Phone (08) 8343 4000 (PO Box 289) Fax (08) 8343 4506 Port Pirie SA 5540; Mackay State Director: Phone (08) 8638 4811 25 River Street Sandra Winter-Dewhirst Fax (08) 8638 4899 (PO Box 127) (Local Radio station, Mackay QLD 4740; Adelaide 639 ABC North and West) Phone (07) 4957 1111 85 North East Road RPM: Andrew Male Fax (07) 4957 1199 Collinswood SA 5081; (Local Radio station, GPO Box 9994 Renmark ABC Tropical North) Adelaide SA 5001; Ral Ral Avenue RPM: Craig Widdowson Phone (08) 8343 4000 (PO Box 20) Fax (08) 8343 4402 Renmark SA 5341; Mt Isa (Local Radio station, Phone (08) 8586 1311 114 Camooweal Street 891 Adelaide) Fax (08) 8586 1399 Mt Isa QLD 4825; Federal Head Local Radio: (Local Radio station, Phone (07) 4744 1311 Michael Mason 1062 ABC Riverland) Fax (07) 4744 1399 Local Radio Manager SA: RPM: Bruce Mellett (Local Radio station, Gail Bartel ABC North West Queensland) RPM: Campbell Cooney Appendices 213 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 27 - ABC Offices (continued)

Tasmania ABC Elsternwick Centre Sale ABC Centre 8 Gordon Street 340 York Street Liverpool Street Elsternwick VIC 3185; (PO Box 330) (GPO Box 9994) GPO Box 9994 Sale VIC 3850; Hobart TAS 7001; Melbourne VIC 3001; Phone (03) 5143 5511 Phone (03) 6235 3333 Phone (03) 9524 2222 Fax: (03) 5143 5599 Fax: (03) 6235 3407 Fax (03) 9524 2504 (Local Radio station, State Director: Rob Batten ABC Gippsland) Ballarat RPM: Penny Johnston Hobart 5 Dawson Street South ABC Centre (PO Box 7) Shepparton Liverpool Street Ballarat VIC 3353; (administered by Wodonga) (GPO Box 9994) Phone (03) 5320 1011 265A Maude Street Hobart TAS 7001; Fax (03) 5320 1099 (PO Box 1922) Phone (03) 6235 3333 RPM: Dominic Brine Shepparton VIC 3630; Fax (03) 6235 3220 Phone (03) 5820 4011 (Local Radio station, Bendigo Fax (03) 5820 4099 936 ABC Hobart) 278 Napier Street (Local Radio station, ABC Local Radio Manager Tas: (PO Box 637) Goulburn Murray) Angie Nelson Bendigo VIC 3550; Phone (03) 5440 1711 Warrnambool Burnie Fax (03) 5440 1799 (administered by Bendigo) (administered by Hobart) (Local Radio station, 166B Koroit Street 81 Mount Street ABC Central Victoria) (PO Box 310) (PO Box 533) RPM: Jonathon Ridnell Warrnambool VIC 3280; Burnie TAS 7320; Phone (03) 5560 3111 Phone (03) 6430 1211 Horsham Fax (03) 5560 3199 Fax (03) 6430 1299 (administered by Bendigo) (Local Radio station, (Local Radio station, ABC Shop 3 ABC Western Victoria) Northern Tasmania) 148 Baillie Street (PO Box 506) Wodonga Launceston Horsham VIC 3400; 1 High Street (administered by Hobart) Phone (03) 5381 5311 (PO Box 1063) 45 Ann Street Fax (03) 5381 5399 Wodonga VIC 3690 (PO Box 201) (Local Radio station, Phone (02) 6024 2011 Launceston TAS 7250; ABC Western Victoria) Fax (02) 6049 2098 Phone (03) 6323 1011 (Local Radio station, Fax (03) 6323 1099 Mildura ABC Goulburn Murray) (Local Radio station, 73A Pine Ave RPM: Neil Meaney ABC Northern Tasmania) (PO Box 5051) Mildura VIC 3502; Western Australia Victoria Phone (03) 5022 4511 191 Adelaide Terrace ABC Southbank Centre Fax (03) 5022 4599 Perth WA 6000; 120 Southbank Boulevard (Local Radio station, GPO Box 9994 Southbank VIC 3006; ABC Mildura-Swan Hill) Perth WA 6848; GPO Box 9994 RPM: Victoria Adams Phone (08) 9220 2700 Melbourne VIC 3001; Fax (08) 9220 2899 Phone (03) 9626 1200 Morwell State Director: Fax (03) 9626 1601 (administered by Sale) Geoff Duncan State Director: 20 George St Murray Green Morwell VIC 3840; Perth PO Box 1109 191 Adelaide Terrace Melbourne Morwell VIC 3840; Perth WA 6000; ABC Southbank Centre Phone (03) 5135 2111 GPO Box 9994 120 Southbank Boulevard Fax (03) 5135 2199 Perth WA 6848; Southbank VIC 3006; (Local Radio station, Phone (08) 9220 2700 GPO Box 9994 ABC Gippsland) Fax (08) 9220 2665 Melbourne VIC 3001; (Local Radio station, Phone (03) 9626 1200 720 ABC Perth) Fax (03) 9626 1774 Local Radio Manager WA: (Local Radio station, Steve Altham 774 ABC Melbourne) Local Radio Manager Vic: Ian Mannix 214 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 27 - ABC Offices (continued)

Albany Karratha Brussels 2 St Emilie Way DeGrey Place International Press Centre (PO Box 489) (PO Box 994) Post Box 1 Albany WA 6330; Karratha WA 6714; 1 Boulevard Charlemagne Phone (08) 9842 4011 Phone (08) 9183 5011 1041 Brussels Belgium; Fax (08) 9842 4099 Fax (08) 9183 5099 Phone +32 2 282 0520 (Local Radio station, (Local Radio station, (282 0522) (282 0525) ABC South Coast) ABC North West) Fax +32 2 282 0529 RPM: John Cecil RPM: Helen Exten Jakarta Broome Kununurra Level 16 Deutche Bank 1/14 Napier Terrace (administered by Broome) Jn Iman Bonjol 80 (PO Box 217) 15 Sandalwood Street Jakarta Pusat Indonesia; Broome WA 6725; Kununurra WA 6743; Phone +62 21 390 8123 Phone (08) 9191 3011 Phone (08) 9168 2773 (316 2041) Fax (08) 9191 3099 Fax (08) 9168 4399 Fax +62 21 390 8124 (Local Radio station, (Local Radio station, ABC Kimberley) ABC Kimberley) Jerusalem RPM: Greg Hayes 5th Floor Wagin JCS Building Bunbury (administered by Albany) 206 Jaffa Road 72 Wittenoom Street 58 Tudhoe Street Jerusalem 91131 Israel; (PO Box 242) Wagin WA 6315; Phone +972 2 537 3557 Bunbury WA 6231; Phone (08) 9861 3311 Fax +972 2 537 3306 Phone (08) 9792 2711 Fax (08) 9861 3399 Fax (08) 9792 2799 (Local Radio station, Johannesburg (Local Radio station, 558 ABC Great Southern) 3rd Floor ABC South West) 1 Park Road RPM: Ron Tait Richmond Johannesburg Overseas Offices 2092 South Africa; Esperance Amman Phone +27 11 726 8636 (administered by Kalgoorlie) PO Box 830256 (726 8676) Port Authority Building Amman Jordan; Fax +27 11 726 8633 The Esplanade Phone +962 6 461 6130 Esperance WA 6450; Fax +962 6 461 6131 London Phone (08) 9191 2011 54 Portland Place Fax (08) 9191 2099 Auckland London W1B 1DY (Local Radio station, Level 3 United Kingdom; ABC Goldfields-Esperance) TVNZ Phone +44 20 7079 3200 100 Victoria Street Fax (Admin) Geraldton West Auckland New Zealand; +44 20 7079 3250 245 Marine Terrace Phone +64 9 916 7928 Fax (News) (PO Box 211) Fax +64 9 309 3248 +44 20 7079 3252 Geraldton WA 6530; Phone (08) 9923 4111 Bangkok Moscow Fax (08) 9923 4199 518/5 Maneeya Centre Kutuzovsky Prospekt (Local Radio station, Penthouse-17th Floor Building 13, Apartment 113 ABC Midwest and Wheatbelt) Ploenchit Road Moscow 121248 Russia; RPM: Natasha Harradine Pathumwan District Phone +7095 974 8182 Bangkok 10330 Thailand; Fax +7095 974 8186 Kalgoorlie Phone +66 2 652 0595 Quartz Centre-Suite 3 Fax +66 2 254 8336 New Delhi 353 Hannan Street F-3/1 Vasant Vihar-First Floor (PO Box 125) Beijing New Delhi 110057 India; Kalgoorlie WA 6430; 8-121 Qi Jia Yuan Phone +91 11 615 4307 Phone (08) 9093 7011 Diplomatic Compound Fax +91 11 614 2847 Fax (08) 9093 7099 Chaoyang District (Local Radio station, Beijing 100600 China; New York ABC Goldfields-Esperance) Phone +86 10 6532 6819 747 Third Avenue RPM: Irene Montefiore Fax +86 10 6532 2514 Suite 8C New York NY 10017 Phone +1 212 813 2495 Fax +1 212 813 2497 Appendices 215 for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 27 - ABC Offices (continued)

Port Moresby Tokyo Washington Airvos Avenue NHK Hoso Centre Suite 510 GPO Box 779 2-2-1 Jinnan National Press Building Port Moresby Shibuyaku Tokyo 529 14th Street NW Papua New Guinea; 150-8001 Japan; Washington DC 20045 USA; Phone +675 321 2666 Phone +81 3 3469 8089 Phone +1 202 466 8575 (321 2503) Fax +81 3 3468 8445 Fax +1 202 626 5188 Fax +675 321 2131

Appendix 28 - ABC Shops

Adelaide Carindale Eastgardens Shop 310, Level 3 Shop 2063, Shop 325, The Myer Centre Westfield Carindale Westfield Shoppingtown Adelaide SA 5000; Carindale QLD 4152; 152 Bunnerong Road Phone: (08) 8410 0567 Phone: (07) 3398 1606 Eastgardens 2035; Fax: (08) 8231 7539 Fax: (07) 3324 9681 Phone: (02) 9349 3695 Fax: (02) 9349 7169 Booragoon Castle Hill Shop 75, Garden City Shop 28, Erina Shopping Centre Castle Towers Shop T46, Booragoon WA 6154; Shopping Centre The Boardwalk Phone: (08) 9315 9289 Castle Hill NSW 2154; Erina Fair Fax: (08) 9315 2763 Phone: (02) 9899 3273 Erina NSW 2250; Fax: (02) 9894 5425 Phone: (02) 4367 6892 Brisbane Fax: (02) 4367 0617 Shop 240, Level 2 Chadstone The Myer Centre Shop B53, Lower Mall Hobart Brisbane QLD 4000; Chadstone Shopping Centre Shop 209B, Phone: (07) 3377 5455 Chadstone VIC 3148; Centrepoint Fax: (07) 3211 1453 Phone: (03) 9568 8245 70 Murray Street Fax: (03) 9563 4802 Hobart TAS 7000; Broadbeach Phone: (03) 6236 9972 Shop 139A, Boston Way Chatswood Fax: (03) 6234 1734 Pacific Fair Shopping Centre Shop 350, Level 3 Broadbeach QLD 4218; Westfield Shoppingtown Hornsby Phone: (07) 5575 4231 Chatswood NSW 2067; Shop 3033/34, Fax: (07) 5575 4706 Phone: (02) 8333 3148 Westfield Shoppingtown Fax: (02) 9413 4203 Hornsby NSW 2077; Brookvale Phone: (02) 9482 3671 Shop 110, Level 1 Cheltenham Fax: (02) 9476 0098 Warringah Mall Shop 3026, Brookvale NSW 2100; Westfields Shoppingtown Indooroopilly Phone: (02) 9905 3758 Southlands Shop 3017, Fax: (02) 9939 7834 Cheltenham VIC 3192; Indooroopilly Phone: (03) 9583 5589 Shopping Centre Burwood Fax: (03) 9585 4601 Indooroopilly QLD 4068; Shop 204, Phone: (07) 3878 9923 Westfield Shoppingtown Chermside Fax: (07) 3878 3126 Burwood NSW 2134; Shop 253, Phone: (02) 9744 5172 Westfield Shoppingtown Knox City Fax: (02) 9715 2845 Chermside QLD 4032; Shop 3115, Phone: (07) 3359 1378 Knox Shopping Centre Campbelltown Fax: (07) 3359 1407 Wantirna South VIC 3152; Shop U32, Phone: (03) 9800 4965 Macarthur Square Darwin Fax: (03) 9837 5319 Campbelltown NSW 2560; Shop 245, Phone: (02) 4626 8624 Casuarina Square Loganholme Fax: (02) 4620 5007 Casuarina NT 0810; Shop T72, Hyperdome Phone: (08) 8927 8788 Shopping Centre Canberra Fax: (08) 8928 0954 Loganholme QLD 4129; Shop CF12, Phone: (07) 3806 5904 Canberra Centre, ACT 2600; Fax: (07) 3209 8951 Phone: (02) 6247 2941 Fax: (02) 6230 6478 216 Appendices for the year ended 30 June 2003 ABC Annual Report Appendices

Appendix 28 - ABC Shops (continued) Macquarie Newcastle Preston Shop 417, Macquarie Shop 205, Charlestown Shop K28, Northlands Shopping Centre Shopping Square Shopping Centre North Ryde NSW 2113; Charlestown NSW 2290; Preston VIC 3072; Phone: (02) 9878 4253 Phone: (02) 4943 9763 Phone: (03) 9471 4863 Fax: (02) 9878 8027 Fax: (02) 4920 9526 Fax: (03) 9470 5672

Maribyrnong Oaklands Park Ringwood Shop 2072, Highpoint Shop 2047, Westfield Marion Shop L60, Eastland Shopping Centre Oaklands Park SA 5046; Shopping Centre Maribyrnong VIC 3032; Phone: (08) 8298 6350 Ringwood VIC 3134; Phone: (03) 9317 4652 Fax: (08) 8377 5253 Phone: (03) 9879 5094 Fax: (03) 9317 5290 Fax: (03) 9847 0956 Order Centre Melbourne 10 Lanceley Place Sydney Shop 28, Galleria Artarmon NSW 2064; Shop 48, The Albert Walk Shopping Plaza Phone: 1300 360 111 Queen Victoria Building Melbourne VIC 3000; Fax: 1300 360 150 Sydney NSW 2000; Phone: (03) 9670 6583 Phone: (02) 9286 3726 Fax: (03) 9670 6974 Parramatta Fax: (02) 9262 7690 Shop 3038, Miranda Westfield Shoppingtown Ultimo Shop 1087/88, Parramatta NSW 2150; The Foyer, Level 1, Westfield Phone: (02) 9635 9922 Ultimo Centre Miranda NSW 2228; Fax: (02) 9689 3421 700 Harris Street Phone: (02) 9524 4289 Ultimo NSW 2007; Fax: (02) 9542 8573 Penrith Phone: (02) 8333 2055 Shop 37, Ground Level Fax: (02) 8333 1240 Modbury Penrith Plaza Shop 200, Westfield Penrith NSW 2750; Tea Tree Plaza Phone: (02) 4721 8299 Modbury SA 5092; Fax: (02) 4721 3613 Phone: (08) 8396 0000 Fax: (08) 8395 6645 Perth Shop 60, Gallery Level Morley Carillon City Arcade Shop 173, Perth WA 6000; The Galleria Morley Phone: (08) 9321 6852 Walter Road Fax: (08) 9481 3123 Morley WA 6062; Phone: (08) 9276 7673 Fax: (08) 9276 3086 Index 217

ABC Annual Report Appendices

Index In general, this index does not include topics listed in the Contents.

A Archives and Classic FM, see ABC Classic FM ABC Advisory Council - 16, 17, Library Services - 85, 86 35, 49, 66, 108, 171, 181, 185, Code of Practice - 13, 16, 32, 187-191 arts and culture (genre) - 34, 35, 36, 114-115, 176, 178, 53, 54, 60 185, 192-195 ABC Asia Pacific - 5-6, 15, 21, 44, 68, 70-71, 77, 102, 113, 181, 210 Audience and Consumer Affairs - comedy (genre) - 2-3, 53, 54, 58, 22, 32-33, 34, 36, 108, 114, 176, 195 61-62, 111, 190, 191, 192 ABC Board - 10-16, 17, 33, 34, 35-38, 49, 96, 108, 114, 130, 171, audience - community - 2, 6, 8-9, 17, 27, 173-174, 176-177, 178, 179, 180, appreciation - 8, 28-32, 33, 44, 28-29, 31, 38, 41, 43, 44, 54-55, 181, 185, 194, 195, 55, 113, 118, 176-177 67, 69, 92, 95-96, 109, 113-114, Committees - 13, 16, 17, 35, 89, contacts - 22, 32-34, 108, 178, 179 118, 124-125, 129, 164, 167-168, 114, 171, 172-173, 178 reach and share - 2, 22-27, 43, 63, 176-177, 185, 192, 204, 208 70, 81, 102, 108-110, 117-118, ABC Books - 53, 82, 83-84 174, 178, 180 complaints - 12, 13, 22, 32-34, research - 17, 22-32, 66, 81, 36, 44, 108, 114-115, 176-177, ABC Charter - 2, 15, 18, 28, 29, 108-109, 170, 174, 175, 180 178, 179, 191-192, 194-195, 31, 32, 36, 43-44, 82, 91, 113, rural and regional - 8, 18, 23, 24, see also audiences 118, 174, 176-177, 178, 179, 27-28, 29, 31, 59, 81, 174-175, 180, 192 177, 180 Complaints Review Executive trends - 22-26 (CRE) - 33, 34, 114, 176, 178 ABC Classic FM - 5-7, 23, 27, 52, 54, 57, 75, 79, 90, 100, 101, audio streaming/on demand - 3, consultants - 35, 57, 145, 172, 103, 118-119, 169, 173, 175, 53, 56, 119 173, 181, 183, 186 188, 189, 207-208, 209 Audit Committee - 35, 114, 171, co-productions/partnerships - ABC Content Sales - 86-87, 170 172-173, 178 55-56, 59, 61, 67, 85, 116, 145

ABC Corporate Plan - 35-36, Australian Broadcasting cross-media - 14, 26, 61, 62, 65-66 43-44, 67, 95, 96, 108-116, 172, Authority (ABA) - 22n, 33, 34, 174, 177, 180, 181, 187 36, 96, 114-115, 185, 195, 204, current affairs, see news and 205, 208, 209 current affairs ABC Editorial Policies - 2, 12-13, 16, 32, 35, 36, 70, 73, 89, 96, 171, Australian content - 43-44, 53-54, D 176, 178, 179, 184, 185, 195 58, 59, 76, 110-111, 118, 120 DIG - 3, 5, 52, 54, 56, 57, 106, music - 27, 53-54, 84, 111, 118-119 118, 119, 169, 191 ABC Kids - 16, 26, 63-64, 109 Australian National Audit digital radio - 52, 57, 100 ABC Magazines - 4, 83-84 Office (ANAO) - 35, 36, 97, 172, 173-180, 182 digital television - 5, 7, 16, 18, ABC NewsRadio - 2-4, 5-7, 23, 43, 45, 52, 78, 98, 99 ,100, 101, 52, 53, 55, 69, 101, 104, 110, awards - 3, 43, 54, 57, 61, 66, 102, 105, 106, 113, 119, 124-125, 118-119, 169, 191, 208-209 72, 78, 83, 84, 91, 92, 94, 119, 164, 201-204, 205, see also 196-200 multichannels ABC Online - 4, 5, 7, 8, 24-26, 28, 34, 43, 50, 55, 56, 65-67, 68, B disability strategy - 184-185 81, 99, 106, 110, 111, 112, 117, balance - 2, 12, 29, 30, 31, 118, 122-123, 129, 188, 191, 195 32-33, 36, 43, 73, 114, 118, distinctiveness - 2, 5, 15, 29-30, 176, 179, 191-192, 193, 194 31, 43-44, 50, 110-113, 118, 164, ABC Retail - 82-83, 185 174, 176 bias - 32, 33, 36, 73, 114, 176, ABC Shops - 3, 5, 7, 82, 142, 179, 191-192, 194 documentary (genre) - 3-4, 53, 61, 173, 185, 190, 195, 215-216 64, 65-66, 70, 79, 87, 106, 192 Board, see ABC Board accountability - 2, 12, 34, 35, drama (genre) - 15, 17, 28, 45, 37-38, 91, 113-114, 177, 178, 182 broadband - 5, 26, 43, 66, 110, 53, 56, 58, 60, 61, 70, 76, 79, 122, 123 111, 189, 192 advertising - 95, 182 bushfires - 3, 8, 12, 55, 62, 72, E appropriation - 16, 39-41, 88, 79, 96, 176, 191 Ecologically Sustainable 135, 140, 144, 145, 146 ,148, Development (ESD) - 38, 186-187 155, 165, 177 C children’s (genre) - 2, 43, 60-61, education (genre) - 15, 29, 31, 43, 64, 66-67, 79, 83, 84, 85, 110, 62, 66, 70, 77, 79, 118, 143, 176 129, 143, 174, 193, see also ABC Kids 218 Index

ABC Annual Report Appendices

Index (continued) efficiency - 2, 14, 18, 29, 31, L recruitment - 92, 94, 184 36-37, 44, 67, 74, 77, 86, 88-89, Legal Services - 89, 173 116, 118, 173, 176, 177, 187 relevance and appeal - 15, 26, Local Radio - 2-4, 7, 8, 23, 27, 43, 108-110, 121, 174 election coverage - 72, 74, 75, 52-57, 73, 75, 79, 84, 98, 100, 101, 77, 99, 121 103, 109, 118-119, 169, 174-176, risk management - 35, 37, 74, 187, 188, 191, 205-206, 209, 114, 144, 177 employment agreements - 92, 210-214 115, 185 S M science (genre) - 17, 56, 62, 63, equity and diversity - 94, 184 Managing Director - 17, 18, 66, 67, 80 34-38, 49, 68, 96, 108, 132, F 160, 171, 172, 173, 178 Service Commitment - 185, 195 factual (genre) - 58, 62, 76, 110, 190, 193 multichannels - 5, 16, 18, 26, Short Message Service (SMS) - 39, 63-64, 92, 109 3, 5, 26, 65, 66, 99, 123 Finance Services - 88-89 N sport (genre) - 3, 15, 17, 31-32, Fly - 16, 26, 63-64, 66, 109, 187 National Interest Initiatives (NII) - 33, 56, 63, 66, 70, 71, 76, 77, 121 14-15, 44, 52, 53, 56, 73, 80, 112 Freedom of Information (FOI) - staff profile - 186 192, 195 news and current affairs (genre) - 13, 15, 17, 29, 31, 32, 45, 66, 70, Symphony Orchestras - 7, 45, funding - 3, 12, 14, 15-16, 18, 72-75, 76, 77, 78, 90, 98, 143, 60, 126, 138, 146, 160-161, 163 36, 39, 41, 44, 52, 53, 56, 73, 79, 179, 192-194 88-89, 96, 108, 112, 113, 114, 116, T 146, 164, 177, 178, 180, 183 NewsRadio, see ABC NewsRadio training - 13, 36, 45, 57, 67, 74, 88, 89, 91, 92, 99, 115, 116, 178, G O 182-183, 184-185, 187 genre - 5, 15, 43, 53, 58, 60-63, Occupational Health and 66-67, 70, 76, 79-80, 86, 110, Safety (OH&S) - 37, 74, 90, 91, transmission - 2, 6-7, 15, 32-33, 118, 121, 122, 167-168, 169, 174 182-183, 187 39-41, 45, 52, 68, 71, 96, 98, 99, 100-105, 109, 112-113, 123-125, governance - 2, 13, 16, 35-38, organisational capability - 44, 146, 164, 172, 181 44, 95, 96-97, 113, 172, 176, 113-115 178, 179, 180 transmitters - 201-209 P Government and regulatory performance management - 67, Triple J - 3, 5-7, 22, 23, 27, 43, issues - 89, 90, 96-97, 99, 100, 181 91, 115, 173, 184, 185 50, 52, 54, 55-56, 66, 75, 84, 90, 101, 104, 118-119, 129, 169, H planning - 35-36, 38, 95, 96, 99, 175, 189, 208, 209 history (genre) - 4, 17, 53, 61, 79 113, 177 U I policy - 22, 32, 35, 38, 95, Ultimo Centre - 3, 14, 45, 76-77, Independent Complaints Review 96-97, 178 86, 96, 98, 186 Panel (ICRP) - 33-34, 36, 114, 191-192, 194-195 production outside Sydney and V Melbourne - 63, 67, 77, 111 value for money - 44, 67, 116, Indigenous (genre) - 62-63, 66, 173 80, 193 program hours transmitted - 167-168, 169 W Indigenous employment - 94, 115 Property Services - 89-90 X Information Technology (IT) - 98, 99-100, 172, 182 Q Y interactive television - 3, 5, 26, R Z 65-66, 85, 87, 92, 106, 123, 175 Radio Australia - 2-4, 5-7, 15, 21, 68-70, 75, 102, 119, 164, Iraq war coverage - 4, 12, 26, 169, 209 32, 55, 69, 72, 74, 96, 99, 183 Radio National - 3-4, 5-7, 23, J 53-56, 69, 73, 75, 79, 84, 90, Joint Committee on Public 100, 101, 103, 118, 119, 169 Accounts and Audit (JCPAA) - 35, 97, 173-180 reception - 32, 112, 123-124

K records management - 38, 96 The ABC Charter

Section 6 of the Australian (ii) the standards from time to time Broadcasting Act 1983 determined by the Australian (1) The functions of the Corporation are: Broadcasting Authority (ABA) in (a) to provide within Australia innovative respect of broadcasting services; and comprehensive broadcasting (iii) the responsibility of the Corporation services of a high standard as part as the provider of an independent of the Australian broadcasting system national broadcasting service consisting of national, commercial to provide a balance between and public sectors and, without broadcasting programs of limiting the generality of the wide appeal and specialised foregoing, to provide: broadcasting programs; (i) broadcasting programs that (iv) the multicultural character of the contribute to a sense of national Australian community; and identity and inform and entertain, (v) in connection with the provision and reflect the cultural diversity of broadcasting programs of of, the Australian community; and an educational nature - the (ii) broadcasting programs of an responsibilities of the States educational nature; in relation to education; and (b) to transmit to countries outside (b) the Corporation shall take all such Australia broadcasting programs of measures, being measures consistent news, current affairs, entertainment with the obligations of the Corporation and cultural enrichment that will: under paragraph (a), as, in the opinion (i) encourage awareness of Australia of the Board, will be conducive to the and an international understanding full development by the Corporation of Australian attitudes on world of suitable broadcasting programs. affairs; and (3) The functions of the Corporation under (ii) enable Australian citizens living or subsection (1) and the duties imposed travelling outside Australia to obtain on the Corporation under subsection (2) information about Australian affairs constitute the Charter of the Corporation. and Australian attitudes on world (4) Nothing in this Section shall be taken to affairs; and impose on the Corporation a duty that is (c) to encourage and promote the musical, enforceable by proceedings in a court. dramatic and other performing arts in Australia. (2) In the provision by the Corporation of its broadcasting services within Australia: (a) the Corporation shall take account of: (i) the broadcasting services provided by the commercial and public sectors of the Australian Printed in Australia using paper which is manufactured broadcasting system; using processes which are free of Elemental Chlorine. The paper is produced with fibre obtained from sustainable plantation sources and is recyclable and biodegradable. All production processes adhere to the ISO 14001 Environmental Management System, complying with International Standards of certification

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