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Retail Service Quality: an Empirical Study in Tamilnadu
IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X.Volume 8, Issue 6 (Mar. - Apr. 2013), PP 37-42 www.iosrjournals.org A Study on Retail Service Quality with Special Reference to Kanyakumari District G.Rajesh Babu, Assistant Professor, Department of Management Studies, C.S.I. Institute of Technology, Thovalai, Kanyakumari District-629302. Tamil Nadu, India Abstract: The key determinant of the business performance in service industry is the service quality. In this paper an attempt has been made to study the retail service quality in Kanyakumari District with the help of instrument. The instrument used to measure service quality is the one developed by Dalholkar et.al., (1996). This paper identifies five important dimensions in retail service quality as ‘Personal Interaction’, ‘Reliability’, ‘Policy’, ‘Physical Assets’ and ‘Problem Solving’. The results reveal that retail outlets in Nagercoil and Marthandam are better in providing retail service quality than the retail outlets in other towns of Kanyakumari District. The important determinants of retail service quality gap among the customers is their level of education, occupation and age. Key words : Service quality, Retail outlet, Service Quality Gap I. Introduction: In India, the sales in organized retail industry was about Rs.16,000 crores in 2001-02 and estimated that it will cross Rs.37,000 crores by the year 2007. The industry is growing at the rate of 18 to 20 per cent per annum (Darshan Parikh, 2002). There are over two million retailers from the street cart hawkers to more sophisticated retail chain of stores (Nathan 2001). In terms of reach of retail facilities, it is reported that at the national level there were 42 families per retail outlet in rural area and 14 families per retail outlet in urban area (Sarwade, 2000). -
The Legend Marthanda Varma [1] C.Parthiban Sarathi [1] II M.A History, Scott Christian College(Autonomous), Nagercoil
ISSN (Online) 2456 -1304 International Journal of Science, Engineering and Management (IJSEM) Vol 2, Issue 12, December 2017 The legend Marthanda Varma [1] C.Parthiban Sarathi [1] II M.A History, Scott Christian College(Autonomous), Nagercoil. Abstract:-- Marthanda Varma the founder of modern Travancore. He was born in 1705. Anizham Tirunal Marthanda Varma rule of Travancore in 1929. Marthanda Varma headquarters in Kalkulam. Marthanda Varma very important policy in Blood and Iron policy. Marthanda Varma reorganised the financial department the palace of Padmanabhapuram was improved and several new buildings. There was improvement of communication following the opening of new Roads and canals. Irrigation works like the ponmana and puthen dams. Marthanda Varma rulling period very important war in Battle of Colachel. The As the Dutch military team captain Eustachius De Lannoy and our soldiers surrendered in Travancore king. Marthanda Varma asked Dutch captain Delannoy to work for the Travancore army Delannoy accepted to take service under the maharaja Delannoy trained with European style of military drill and tactics. Commander in chief of the Travancore military, locally called as valia kapitaan. This king period Padmanabhaswamy temple in Ottakkal mandapam built in Marthanda Varma. The king decided to donate his recalm to Sri Padmanabha and thereafter rule as the deity's vice regent the dedication took place on January 3, 1750 and thereafter he was referred to as Padmanabhadasa Thrippadidanam. The legend king Marthanda Varma 7 July 1758 is dead. Keywords:-- Marthanda Varma, Battle of Colachel, Dutch military captain Delannoy INTRODUCTION English and the Dutch and would have completely quelled the rebels but for the timidity and weakness of his uncle the Anizham Tirunal Marthanda Varma was a ruler of the king who completed him to desist. -
Temple Entry Movement for Depressed Class in South Travancore [Kanyakumari] Prathika
Prathika. S al. International Journal of Institutional & Industrial Research ISSN: 2456-1274, Vol. 3, Issue 1, Jan-April 2018, pp.4-7 Temple Entry Movement for Depressed Class in South Travancore [Kanyakumari] Prathika. S Ph.D. Research Scholar, Department of History and Research Centre, S.T. Hindu College, Nagercoil 629002. Abstract: The four Tamil speaking taluks of Kanyakumari Dist viz;Agasteeswaram, Thovalai, Kalkulam and Vilavancode consisted the erst while South Tavancore. Among the various religions, Hinduism is the predominant one constituting about two third of the total population. The important Hindu temples found in Kanyakumari District are at Kanyakumari, Suchindrum, Kumarakoil,Nagercoil, Thiruvattar and Padmanabhapuram. The village God like Madan,Isakki, Sasta are worshipped by the Hindus. The people of South Travancore segregated and lived on the basis of caste. The whole population could be classified as Avarnas or Caste Hindus and Savarnas or non-caste people. The Savarnas such as Brahmins, Kshatriyas, Vaishyas, and Sudras who enjoyed special powers and privileges of wealth constituted the higher castes. The Avarnas viz the Nadars, Ezhavas, Mukkuvas, Sambavars, Pulayas and numerous hill tribes were considered as the polluting castes and were looked down on and had to perform various services for the Savarnas . Avarnas were not allowed in public places, temples, and the temple roads also. Low caste people or Avarnas were considered as untouchable people. Untouchability, one of the major debilities prevailed among the lower order of the society in South Travancore caused an indelible impact on the society. Keywords: Temple Entry Movement, Depressed Class, Kanyakumari reformers against that oppressive activities. -
Prominent Muslim Jamaaths in Kanyakumari District
International Journal of Research ISSN NO:2236-6124 Prominent Muslim Jamaaths in Kanyakumari District A. SHAHILA BANU Ph.D. Research Scholar (Reg. No.11842) Department of History, Women’s Christian College, Nagercoil – 629 001. Affiliated to Manonmaniam Sundaranar University, Abishekapatti, Tirunelveli – 627 012, Tamil Nadu, India. Abstract Islam in Kanyakumari District has been enriched by Fakirs and saintly savants of Islam. Due to their selfless service, Islam has thrived in this part of the country. The spread and growth of Islam is conspicuous by the presence of 52 Jamaaths in this district. These Jamaaths speak of their antiquity and they contain a lot of information regarding their life style and culture. In Kanyakumari District there are 52 Jamaaths. Among them six Muslim Jamaaths are considered very large and prominent. They are, Thengapattanam Muslim Jamaath, Colachel Muslim Jamaath, Thiruvithancode Muslim Jamaath, Thuckalay Muslim Jamaath, Elankadai Muslim Jamaath at Kottar, Malik Dinar faithulmal Muslim Jamaath, Kottar, Thittuvilai Muslim Jamaath. Some other Jamaaths are steadily growing in strength, stature and popularity. Keywords: Muslim Jamaath, Kanyakumari District, Life style, culture Introduction Jamaath means a Sangam, Federation or group based on some Islamic Principles. So it is said that a life without Jamaath is meaningless. If a Muslim keeps himself away from the Jamaath it means that he excommunicates himself from Islam. The Muslims form a Jamaath where they live and solve the problems that may arise out of marriage, divorce and other disputes. The solution to the problems would be based on the tenets of Holy Quran and the Hathees. Kanyakumari District Muslim Jamaath Federation was founded in 1982 at Thiruvithancode. -
Lms Lady Medical Missionaries and Their Services in South Travancore
http://www.epitomejournals.com Vol. 6, Issue 1, Jan 2020, ISSN: 2395-6968 LMS LADY MEDICAL MISSIONARIES AND THEIR SERVICES IN SOUTH TRAVANCORE Mrs. N. Suji, Ph.D. Research Scholar, Reg. No. 3498, Manonmaniam Sundaranar University, Tirunelveli ABSTRACT profession none preferred to take up the work. Hence efforts were made to bring in The Lady Missionaries of the L.M.S. trained nurses and dressers from Europe. As rendered yeoman service in the medical field a result, the Neyyoor Medical Mission came also. Dr. Archbald Ramsay was the first to be developed chiefly by European doctors missionary to do medical work at Nagercoil and nurses. in 1838. As the Medical Mission grew under Dr. Leitch, Dr. Low, Dr. Fry and Dr. KEYWORDS Thomson, the need for the services of lady Neyyoor Medical Mission, Lady medical missionaries were keenly felt. Missionaries, South Travancore, LMS, Mrs. Further, the doctors found it difficult to take Jessie Thomson, Mrs. Annie Fry, Miss M.E. care of the patients without the help of MacDonnell, Mrs. Charles Pease, Miss trained nurses. As the natives considered Edith Annie Hacker, Mrs. Somervell, Miss nursing as a mean and disgraceful Wilson Greene, Miss Dorathy Joan Thomson. 1 Impact Factor = 4.153 Dr. Pramod Ambadasrao Pawar, Editor-in-Chief ©EIJMR All rights reserved. http://www.epitomejournals.com Vol. 6, Issue 1, Jan 2020, ISSN: 2395-6968 RESEARCH PAPER Mrs. Jessie Thomson In the building up the Neyyoor Medical Mission, the wives of the missionary doctors played a significant role. With the arrival of Dr. Thomson at Neyyoor in 1872, a new page opened in the history of Neyyoor Medical Mission. -
List of Applications for the Post of Office Assistant
List of applications for the post of Office Assistant Sl. Whether Application is R.R.No. Name and address of the applicant No. Accepted (or) Rejected (1) (2) (3) (5) S. Suresh, S/o. E.Subramanian, 54A, Mangamma Road, Tenkasi – 1. 6372 Accepted 627 811. C. Nagarajan, S/o. Chellan, 15/15, Eyankattuvilai, Palace Road, 2. 6373(3) Accepted Thukalay, Kanyakumari District – 629 175. C. Ajay, S/o. S.Chandran, 2/93, Pathi Street, Thattanvilai, North 3. 6374 Accepted Soorankudi Post, Kanyakumari District. R. Muthu Kumar, S/o. Rajamanickam, 124/2, Lakshmiyapuram 7th 4. 6375 Accepted Street, Sankarankovil – 627 756, Tirunelveli District. V.R. Radhika, W/o. Biju, Perumalpuram Veedu, Vaikkalloor, 5. 6376 Accepted Kanjampuram Post, Kanyakumari District – 629 154. M.Thirumani, W/o. P.Arumugam, 48, Arunthathiyar Street, Krishnan 6. 6397 Accepted Koil, Nagercoil, Kanyakumari District. I. Balakrishnan, S/o. Iyyappan, 1/95A, Sivan Kovil Street, Gothai 7. 6398 Accepted Giramam, Ozhuginaseri, Nagercoil – 629001. Sambath. S.P., S/o. Sukumaran. S., 1-55/42, Asarikudivilai, 8. 6399 Accepted Muthalakurichi, Kalkulam, Thukalay – 629 175. R.Sivan, S/o. S.Rajamoni, Pandaraparambu, Thottavaram, 9. 6429 Accepted Puthukkadai Post – 629 171. 10. S. Subramani, S/o. Sankara Kumara Pillai, No.3, Plot No.10, 2nd Main Age exceeds the maximum age 6432 Road, Rajambal Nager, Madambakkam, Chennai – 600 126. limit. Hence Rejected. R.Deeba Malar, W/o. M.Justin Kumar, Door No.4/143-3, Aseer Illam, 11. Age exceeds the Maximum Age 6437 Chellakkan Nagar, Keezhakalkurichi, Eraniel Road, Thuckalay Post – limit. Hence Rejected 629 175. 12. S. Anand, S/o. Subbaian, 24/26 Sri Chithirai Rajapuram, 6439 Accepted Chettikulam Junction, Nagercoil – 629 001. -
Early Irrigation Systems in Kanyakumari District
www.ijcrt.org © 2018 IJCRT | Volume 6, Issue 1 January 2018 | ISSN: 2320-2882 EARLY IRRIGATION SYSTEMS IN KANYAKUMARI DISTRICT Dr.H.Santhosha kumarai Assistant professor Department of History and Research Centre Scott Christian college (Autonomous), Nagercoil ABSTRACT: The study has been under taken to analyse the early irrigation systems in kanyakumari district. Ay kings who ruled between 4th century BC and 9th century A.D showed interests in developing the irrigation systems. The ancient Tamils found a good system of distribution management of Water.The Rivers are the back bones of irrigation in kanyakumari district. During early period tanks were created with a clear idea to meet the needs of the people The earlier irrigation systems were well planned aiming at the welfare and benefit of the people . The irrigation system that was developed during the early period in kanyakumari district is still continuing and helping the people. Key words - irrigation system, rivers, tanks, welfare and benefit. 1. INTRODUCTION Kanyakumari district differs from the rest of Tamil Nadu with regard to its physical features and all other aspects, such as people and culture. The normal rainfall is more than forty inches a year. Kanyakuamri District presents a striking contrast to the neighbouring Tirunelveli and Kerala state in point of physical features and agricultural conditions. The North eastern part of the district is filled with hills and mountains. The Aralvaimozhi hills and the Aralvaimozhi pass are historically important( Gopalakrishnan, 1995,).The fort at the top of the hill was built by the ancient kings to defend the Ay kingdom. Marunthuvalmalai or the medicinal hill is referred in the epic of Ramayana. -
Kanyakumari District, Tamil Nadu
For official use Technical Report Series DISTRICT GROUNDWATER BROCHURE KANYAKUMARI DISTRICT, TAMIL NADU A. Balachandran Scientist - D Government of India Ministry of Water Resources Central Ground Water Board South Eastern Coastal Region Chennai September 2008 0 DISTRICT AT A GLANCE (KANYAKUMARI) S. No. ITEMS STATISTICS 1. GENERAL INFORMATION i. Geographical area (Sq. km) 1671.84 ii. Administrative Divisions (As on 31-3-2007) Number of Taluks 4 Number of Blocks 9 Number of Villages 81 iii. Population (As on 2001 Censes) Total Population 1676034 Male 832269 Female 843765 iv. Average Annual Rainfall (mm) 1448.6 2. GEOMORPHOLOGY i. Major physiographic Units (i). Western Ghats (ii). Coastal Plain. ii. Major Drainages Pazhayar, Valliyar & Tamirabarani. 3. LAND USE (Sq. km) (2005-06) i. Forest area 541.55 ii. Net area sown 793.23 iii. Barren & Uncultivable waste 31.49 4. MAJOR SOIL TYPES 1. Red soil 2. Lateritic soil 3. Clayey soil, 4. River Alluvium & 5. Coastal Alluvium. 5. AREA UNDER PRINCIPAL CROPS (Ha.) 1. Paddy -21709 (56%) (2005-2006) 1. Coconut – 9388 (24%) 2. Banana – 5509 (14.2%) 4. Pulses – 166 (< 1 %) 6. IRRIGATION BY DIFFERENT SOURCES (2005-06) Number Area irrigated (Ha.) i. Dug wells 3349 1535 ii. Tube wells 1303 913 iii. Tanks 2623 13657 iv. Canals 53 22542 vi. Net irrigated area 27694 Ha. vii. Gross irrigated area 38885 Ha. 1 7. NUMBER OF GROUND WATER MONITORING WELLS OF CGWB (As on 31.03.2007) i. Dug wells 14 ii. Piezometers 8 8. PREDOMINANT GEOLOGICAL Recent Alluvium, & Warkalai FORMATIONS Sandstones, Peninsular Gneisses Charnockites, Khondalites, Granites and Pegmatites 9. -
LIST of PRIVATE HOSPITALS Name of the Institution Phone No 1 Kani
LIST OF PRIVATE HOSPITALS Sl. Name of the Institution Phone No No. 1 Kani Hospital, Aralvoimozhi 9443001776 2 Ithuroose Hospital, Thittuvilai 04652-283741 3 Usha Hospital Aralvoimozhi 04652-263190 4 Subam Hospital, Thittuvilai 04652-281786 Agasthiyar Muni Hospital, 5 04652-285787 Vellamadam 6 Kumarasamy Hospital, Kottaram 04652 222664 7 Kandhasamy Hospital, Kottaram 04652-270295 8 AJ Hospital, Kottaram 04652 270777 9 Sivanthi Hospital, Kanyakumari 04652 246143 10 Pillars Hospital, Kanyakumari 04652 246591 11 Neela Hospital, Kottaram 04652 271008 12 Prasath Hospital, Marungoor 04652 256542 13 Balasubramaniam Hospital, Mylady 04652-266441 14 Rajan Hospital, Mylaudi 04652 267147 15 Anuba Hospital, Marungoor 04652-267023 16 Subramania Pillai Hospital 17 Siva Hospital, Rajakamangalam 04652 252253 18 PPM Hospital, Rajakamangalam 19 Veerapathra Hospital 20 Ramya Hospital , Edalakudy 21 CSI Mission Neyyoor 04651-222222 22 Flemmy Grace Hospital, Mukkadu 23 Samuvel Hospital Monday Market 04651-224474 24 Chellaram Hospital Thottiyode 25 Robin Hospital ,Udayarvilai 26 Sharmila Hospital, Monday Market 04651-222378 Kesava Hospital ,Thenkarai, 27 Villukuri 28 Prakash Hospital Villukuri 29 Devi Hospital, Monday Market 04651-222254 30 Grace Hospital, Kallukuttam Jeppiyar Remibai Hospital, 31 ThiruNainarkurichi 32 PS Hospital, Thalakulam 04651-222522 33 Thangam Hospital, Colachal 04651-226241 Raveendra Hospital, Monday 34 Market 04651-220001 35 Padmanaba Hospital Colachel 04651-226373 36 James Hospital Colachel 04651-226327 37 Binu Hospital Colachel 04651-228844 -
Kanyakumari Sl.No
KANYAKUMARI SL.NO. APPLICATION NO NAME AND ADDRESS K.VASUMATHI D/O KUMARAVEL 18/5C,NORTH ANJUKUDI 1 1204 ERUPPU, THANGAMPU THUR POST, KANYAKUMARI KUNA SEKAR.T S/O THANGAVEL 2 1205 ANNA NAGAR, ARALVOIMOZHY PO, KANYAKUMARI 629301 ARUN PRASAD.A S/O ARASAKUMAR 3 1206 4.55R SANGARALINGA PURAM, JAMES TOWN PO, KANYAKUMARI VIJAYA KUMAR.P S/O PHILIP ORUPANATHOTTU VILAI, 4 1207 MATHICODE, KAPPIYARAI POST, KANYAKUMARI 629156 JEEVA.S D/O SUBRAMANIAN 14 WEAVERS COLONY, 5 1208 VETTURNIMADAM POST, NAGERCOIL, KANYAKUMARI 629003 P.T.BHARATHI W/O S.GOPALAN 6 1209 55 PATTARIAR NEW ST, NAGERCOIL, KANYAKUMARI 629002 K.SELIN REENA D/O KUMARADHAS 7 1210 THUNDU VILAI VEEDU, VEEYANNOOR POST, KANYAKUMARI 629177 JEGANI.T D/O THANKARAJ VILAVOOR KUVARAVILAI, 8 1211 PARACODE, MULAGUMOODU PO, KANYAKUMARI Page 1 FELSY FREEDA.L D/O LAZER 9 1212 MALAANTHATTU VILAI, PALLIYADI POST, KANYAKUMARI 629169 CHRISTAL KAVITHA. R D/O RAJAN 10 1213 VALIYAVILAGAM HOUSE ST, MANKADU POST, KANYAKUMARI 629172 PRABHA.P D/O PADMANABHAN 11 1214 EATHENKADU, FRIDAYMARKET POST, KANYAKUMARI 629802 KALAI SELVI.N D/O NARAYANA PERUMAL 12 1215 THERIVILAI SWAMITHOPPU POST, KANYAKUMARI 629704 NAGALAKSHMI.M D/O MURUGESAN LEKSHMI BHAVAN, 13 1216 CHAKKIYANCODE, NEYYOOR POST, KANYAKUMARI 629802 BEULA.S D/O SATHIADHAS 14 1217 ANAN VILAI, KEEZHKULAM PO, KANYAKUMARI 629193 MAHESWARI.S D/O SIVACHANDRESWARAN 15 1218 1/20BTHEKKURICHI, RAJAKKAMANGALAM POST, KANYAKUMARI 629503 PREMALATHA.S W/O MURALIRAJ V.L, 460F-1, M.S.ROAD, 16 1219 SINGARATHOPPUPAR, VATHIPURAM, NAGERCOIL, KANYAKUMARI 629003 SUBASH.T S/O THANKAPPAN MANALI KATTU VILAI, 17 1220 PUTHEN VEEDU THICKA, NAMCODE PO, KANYAKUMARI 629804 Page 2 J. -
Chapter 4.1.9 Ground Water Resources Kaniyakumari District
CHAPTER 4.1.9 GROUND WATER RESOURCES KANIYAKUMARI DISTRICT 1 INDEX CHAPTER PAGE NO. INTRODUCTION 3 KANIYAKUMARI DISTRICT – ADMINISTRATIVE SETUP 3 1. HYDROGEOLOGY 3-7 2. GROUND WATER REGIME MONITORING 8-15 3. DYNAMIC GROUND WATER RESOURCES 15-24 4. GROUND WATER QUALITY ISSUES 24-25 5. GROUND WATER ISSUES AND CHALLENGES 25-26 6. GROUND WATER MANAGEMENT AND REGULATION 26-32 7. TOOLS AND METHODS 32-33 8. PERFORMANCE INDICATORS 33-36 9. REFORMS UNDERTAKEN/ BEING UNDERTAKEN / PROPOSED IF ANY 10. ROAD MAPS OF ACTIVITIES/TASKS PROPOSED FOR BETTER GOVERNANCE WITH TIMELINES AND AGENCIES RESPONSIBLE FOR EACH ACTIVITY 2 GROUND WATER REPORT OF KANIYAKUMARI DISTRICT INRODUCTION : In Tamil Nadu, the surface water resources are fully utilized by various stake holders. The demand of water is increasing day by day. So, groundwater resources play a vital role for additional demand by farmers and Industries and domestic usage leads to rapid development of groundwater. About 63% of available groundwater resources are now being used. However, the development is not uniform all over the State, and in certain districts of Tamil Nadu, intensive groundwater development had led to declining water levels, increasing trend of Over Exploited and Critical Firkas, saline water intrusion, etc. ADMINISTRATIVE SET UP The geographical extent of Kanyakumari District is 1,67,184 hectares(1671.84sq.km)Considering the total geographical area of Tamil Nadu State it is 1.5% This district has well laid out roads and railway lines connecting all major towns and outside the state. For administrative purpose, this district has been bifurcated into 4 Taluks,9 Blocks and 18 Firkas. -
Kanyakumari District
KANYAKUMARI DISTRICT 1 KANYAKUMARI DISTRICT 1. Introduction i) Geographical location of the district Kanyakumari is the Southern most West it is bound by Kerala. With an area of district of Tamil Nadu. The district lies 1672 sq.km it occupies 1.29% of the total between 77 o 15 ' and 77 o 36 ' of the Eastern area of Tamil Nadu. It ranks first in literacy Longitudes and 8 o 03 ' and 8 o 35 ' of the among the districts in Tamil Nadu. Northern Latitudes. The district is bound by Tirunelveli district on the North and the East. ii) Administrative profile The South eastern boundary is the Gulf of The administrative profile of Mannar. On the South and the South West, Kanyakumari district is given in the table the boundaries are the Indian Ocean and the below Arabian sea. On the west and North Name of the No. of revenue Sl. No. Name of taluk No. of firka division villages 1 Agastheeswaram 4 43 1 Nagercoil 2 Thovalai 3 24 3 Kalkulam 6 66 2 Padmanabhapuram 4 Vilavancode 5 55 Total 18 188 ii) 2 Meteorological information and alluvial soils are found at Based on the agro-climatic and Agastheeswaram and Thovalai blocks. topographic conditions, the district can be divided into three regions, namely: the ii) Agriculture and horticulture uplands, the middle and the low lands, which are suitable for growing a number of crops. Based on the agro-climatic and The proximity of equator, its topography and topographic conditions, the district can be other climate factors favour the growth of divided into three regions, namely:- various crops.